Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com

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Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
Booker Symbol Retail

             Insight on shoppers: insight on stores

                           July 2018

© IGD 2018
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
The UK’s
    biggest symbol
    network

    Premier the biggest single fascia
    Now encompassing over 5,600 stores the
    Booker retail symbol network has twice the
    number of the next largest symbol group or
    convenience chain in the UK. Total
    combined estimated retail sales are now
    £4.5bn.
    Operating a portfolio of four fascias Booker
                                                                    Booker symbol retail: store numbers
    symbol has a breadth of offer to meet the
    needs of a wide range of differing retailer                                          2017        2018    change
    needs comprising:
    Premier* – flexible entry level package for                       Premier*           3,332       3,343    +11
    small stores with supply from cash & carry
    depots                                                            Londis             1,826       1,957    +131
    Londis – fully-serviced package for smaller
    stores supplied through Booker Retail                             Budgens            159          226     +67
    Partners distribution network
    Budgens – Tailored support package for                            Family Shopper      63          75      +12
    larger stores including an emphasis on fresh
    Family Shopper – A value-focused package                          Total              5,380       5,601    +221
    offering neighbourhood discount format
© IGD 2018   Source: IGD Research   * Includes Premier Express fascia variant                                         Page 2
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
What defines the Booker retail symbol shopper?

    Top shopper                                            Top-up is the leading mission across all
                                                           three fascias
    missions in
                                                           Tobacco/lottery/news is the second most
                                                           frequent mission in Premier and Londis

                                                           Budgens has significantly the largest
                                                           incidence of evening meal missions

                                                           Premier has the highest incidence of food-
                                                           for-now missions

                                        % of shoppers on last trip shopping for
                                              Premier          Londis                    Budgens
    Top-up                                        45             50                          59
    Evening meal                                  15             13                          35
    Food-for-now                                  26             15                          18
    Tobacco/lottery/news                          41             42                          29
© IGD 2018   Source: IGD ShopperVista                                                                   Page 3
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
Stores of the                          As Booker looks to the future, and the new possibilities presented by its tie-up with
                                           Tesco, we visited three of its most recently redeveloped symbol retail stores. These

    future                                 ‘stores of the future’ show how the Premier, Londis and Budgens packages are being
                                           evolved to build on their core strengths and extend their capabilities to target new,
                                           and wider, sales opportunities. As well as enhancing the individual brand attributes of
                                           each Booker is increasingly seeking to leverage the joint scale of its fascias to more
                                           effective activity from a wider combined platform.

         77-79 South Bridge Road, Hull   129-133 Woodhouse Street, Leeds,                Basingstoke Road, Three Mile Cross,
                   HU9 1TL                          LS6 2PY                                      Reading, RG7 1BA

© IGD 2018   Source: IGD Research                                                                                                Page 4
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
Targeting the
    evening meal
    opportunity

  Traditionally ranges in Premier and Londis stores
  in particular have lacked credible capability in
  ranges targeting evening meal missions.
  However, 2017 saw Booker launch a significant
  new private label offer in chilled prepared foods
  under the ‘Discover the Choice’ umbrella,
  providing a major new platform for targeting
  these needs.
  This, boosted further by lines imported from
  Tesco, is now available across the entire Booker
  symbol retail network. And supported with ‘meal
  deal’ and ‘mix and match’ activity the range gives
  retailers easy-to-execute value solutions to drive
  the development of this key sales opportunity.
  These mechanics are supplemented by stronger
  meal deals in frozen mixing both branded and
  private label lines.

© IGD 2018   Source: IGD Research                      Page 5
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
Targeting the
    food-for-now
    opportunity

  Zoned within easy reach on entry, stores now
  bring together extended ranges relevant to food-
  to-go missions. As well as chilled and fresh lines
  such as sandwiches, pastries and patisserie this
  includes single serve snacks and confectionery,                   Premier
  plus pot noodles and porridge pots, with hot
  water supplied for preparation.
  Fresh coffee is now a central plank for delivering
  the mission in all three fascias, and dedicated
  locations highlighted with lighting and surrounds
  ensures an eye-catching presence.
  Retailers are able to select from a variety of
  owned and third-party coffee solutions as suitable
  to their customer bases and catchments.
  While a branded third party solution can provide
  strong credibility, an in-house alternative installed
  in the Premier store allows more flexibility for
  delivering value. In addition to offering a low
  regular price-point the retailer is also able to offer
  a loyalty tag to customers, offering a further
  discount to drive regular footfall.

                                                           Londis
© IGD 2018   Source: IGD Research                                             Page 6
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
Opportunities                    Stores targeting
                                     expanding local and   You can support the evolving ranging and
                                                           merchandising disciplines with products that
                                     daily shopper
    for suppliers                    missions requiring
                                     ‘new’ category
                                                           contribute to relevant shopper missions, offered
                                                           in the most relevant pack sizes for the small store
                                     capabilities          basket shopper.

                                     A growing chilled     With chilled and fresh products taking a bigger
                                     and fresh-led         role in many shopper baskets, innovation in these
                                     offer with            categories is key to driving ongoing sales growth,
                                     prepared foods        creating compelling reasons for repeat visits.
                                     gaining scale

                                                           ShopperVista can help you understand how
                                     Meet shoppers’        Booker symbol, retail shoppers define quality
                                     differing value       and value; how you appropriately
                                     expectations          communicate your proposition is key to
                                                           delivering growth.

                                     Target higher         Adapt your strategy to post-millennials, their key
                                     spending,             missions and tastes. With post-millennials more
                                     ‘millennial’          likely to shop everyday for food-for-now, and food for
                                     shoppers              later, they also over-index in functional diets for
                                                           health and lifestyle.

                                                           In these high traffic environments you can play a
                                     Speed and ease        role with product and merchandising solutions
                                     of selection is       that provide easy choices, like meal deals and
                                     critical to the       dual product siting; help maximise shoppers’ time
                                     growing shopper       in store and boost basket size.
                                     missions
    Premier

© IGD 2018    Source: IGD Research
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
IGD Convenience Retailing Summit 18

         26-27 September 2018
        etc.Venues, County Hall
                London

     Understand Booker’s key
       priorities for its symbol
   formats and what they mean
      for your business at the
     2018 IGD Convenience          In a dedicated 1 hour ‘retailer in focus’ session hear from:
         Retailing Summit.
                                   •   Steve Fox, Managing Director, Booker Group Retail
           Find out more
                                   •   Andrew Peek, Trading Director Booker Retail Partners
                                   •   Martyn Parkinson, Brand Director – Premier
                                   •   Martin Swadling, Brand Director – Londis
                                   •   Mike Baker, Brand Director - Budgens
                                   sharing their vision for continued growth.
             Book now »            • What is driving sales growth in Booker symbol retail and how you can
                                     access this opportunity?
                                   • Learn about Booker’s plans for the convenience channel for 2019 and
                                     beyond

© IGD 2018                                                                                              Page 8
Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com Booker Symbol Retail Insight on shoppers: insight on stores - July 2018 - IGD.com
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