BOOHOO GROUP SUSTAINABILITY PLAN 2021
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BOOHOO GROUP SUSTAINABILITY PLAN 2021
The boohoo group is a young, fast-paced fashion business. We have grown rapidly since our
launch in 2006, and are now a leading online retailer with 13 brands, delivering a range of on
trend products to our customers.
We know that fashion faces social and environmental challenges, and we want to play our part in
creating a better fashion future. That’s why we’ve made significant changes to the way we run our
business. We’ve published our agenda for change, which is driving improved standards throughout
our UK and international supply chains, and we are delivering against our commitments.
But it doesn’t stop there. We have developed our first sustainability plan: UP.FRONT FASHION
READY FOR THE FUTURE. We’ve set bold goals against our priority issues, and we’ll be open
and honest about the progress we make.
I am excited to launch this strategy, the group’s board is committed to it, and our teams are
already working hard to make it happen.
It’s not going to be easy, and there will be challenges along the way. But we are determined
to make progress on re-imagining fashion. We’ll be UP.FRONT about how we’re creating
change, what we learn, and what we’ll do to keep moving towards our goals.
Our history is still in the making.”
John Lyttle
CEO | boohoo group
How we developed our plan
g u p t o t h e f u t u r e ,
We’re facin o u r
doing more f o r o u r c l o t h e s , Over the past year, we’ve been working behind the scenes to
r c o m m u n i t i e s a n d build the foundation for things to come. We’ve strengthened
suppliers, thei e n t . our team, and we’re collaborating across our industry to
our impact on th e e n v i r o n m make the biggest impact we can on shared challenges, joining
e a n d o u t s id e groups like the Sustainable Apparel Coalition, Textiles 2030
t h in s id
We’ve looked hard bo la n t h a t and the Microfibre Consortium.
c o m e u p w it h a p
our business, and
re a d y f o r t h e f u t u re .
will help us be We’ve designed this plan to tackle the issues that matter
o n e , a n d w e’r e g o in g most to everyone who’s connected to our business. To do
There is work to be d e this, we’ve explored the impacts of fashion, and talked to our
u p f ro n t , a n d f r a n k o n t h
to be open, h a p t e r colleagues and customers about the future they want. And
in g. O u r n e x t c
progress we are mak to make it happen, we’ve set clear goals and targets based on
is still in the making.
best practice.
We’ll communicate our progress and challenges openly and
honestly, steering clear of technical lingo. This way, you can
see what we’ve achieved, and get a sense of where there’s still
work to do.
FOCUS AREA 1:
CLOTHES.MADE
1 FOCUS AREA 2:
SUPPLIERS.ON
2 FOCUS AREA 3:
OUR BUSINESS.
3
SMARTER BETTER TERMS TAKING ACTION
Doing more for our suppliers - Running our business responsibly -
Making our clothes in a smarter
transparent supply chains, improved strong governence, a great place
way - with better materials, more
standards and management and a to work, tackling climate change,
sustainable design and less waste and
long-term commitment to those that responsible marketing and a role in
packaging.
work in fashion. communities we can all be proud of.
1
What we’re doing
We’re focusing our efforts on the areas where we can have the biggest impact on creating more
FOCUS AREA 1: sustainable fashion - materials, design, waste, packaging - and finding ways to keep our clothes in
CLOTHES.MADE
use for longer.
SMARTER Better materials Packaging
Why and how We’ve analysed our material mix and We’ve made a lot of progress on key types
developed guidelines for more sustainable of packaging and labelling. For example,
materials, with a big focus on polyester and our despatch bags now contain over 80%
cotton which are the materials we use the recycled plastic. We’re working with our
most across the group. We’re launching suppliers to ensure a consistent approach
a READY FOR THE FUTURE strapline across all our garment packaging, and we’ll
across our brands to help customers know keep exploring more sustainable, recyclable
which products are helping us meet our goals. packaging materials.
Why it’s important
There’s an environmental and social cost to Textile waste Future focus
producing and selling clothes. Including the
Building on the work we’ve done to divert We will develop dedicated goals on water,
materials used, how they are designed, what
textile waste in our own operations from chemicals, biodiversity and microfibres and
happens at the end of life and the packaging used work with experts to understand the best
landfill, we’re extending this to our UK
to get them to our customers in the best condition. supply chain. We’re also committed to role we can play in addressing these issues.
developing different ways for customers As an active member of WRAP’s Textiles
So we’re finding ways to be smarter and leave a
to recycle their garments and investigating 2030 initiative, we will be working with
lighter footprint. others in the industry to find solutions for
resale platforms to keep clothes in use for
longer. these complex areas.
2021 2023 2025 2030
1
FOCUS AREA 1: All our polyester
and cotton will be recycled
CLOTHES.MADE or more sustainable.
SMARTER Launch READY
Over half our synthetic
cellulosics will come from
more sustainable sources.
FOR THE FUTURE
All customer garment
product lines and All our leather, wool,
packaging will be
Our goals collections across
our brands to make
reusable, recyclable or
compostable; any plastic
feather and down will be
sourced in line with industry
All the materials we use
in our garments will be
it easier for our best practice.
used will contain over more sustainable.
customers to make
50% recycled content.
more sustainable
choices.
Sustainable design
Packaging Design innovation to Roll innovations out
Launch resale and reduce waste, increase across our ranges.
recycling offers across durability and improve
Textile waste Appoint Sustainable
our brands. recyclability.
Product Design
Better materials
Director.
No textile waste direct to
landfill in our UK supply
chain.
2
FOCUS AREA 2:
What we’re doing
SUPPLIERS.ON
To make this happen, we’ve been building our team, so we know where all our factories are and we can
keep a close eye on how suppliers are performing against our standards.
BETTER TERMS
Why and how
Standards Transparency
In addition to a more rigorous supplier We have published Alison Levitt QC’s
management programme, we’re improving independent review of our supply chain,
the systems we use to order, monitor and disclosed our list of UK suppliers, and shared
track our products. All this work will drive updates by Sir Brian Leveson. Longer term,
positive changes for suppliers, factories and we’re going to work with key suppliers to
workers, we’ll monitor the impact of these map priority raw materials right back to
improvements and publish the findings. the fields and factories where they were
Why it’s important produced.
Our business is growing. We rely on strong
relationships with our suppliers to provide our
customers with on trend products at great prices. So
it’s vital we can trust that suppliers are respecting our Programmes
ethical, environmental and product quality standards. We’re setting up a Garment Workers Trust in Leicester
In particular, we want them to treat workers well and to help champion workers’ rights and provide support
pay them fairly. And to build stakeholder confidence for vulnerable garment workers in Leicester. We’ve also
and brand loyalty, we need to communicate our purchased a site in Leicester where we want to establish
progress clearly and openly. That’s why transparency a best practice manufacturing facility.
runs through all our UP.FRONT goals.
2021 2023 2025
2
FOCUS AREA 2:
SUPPLIERS.ON
Disclose our supplier and
factory list. Continue disclosing our
supplier information and Map our raw materials supply
BETTER TERMS
Publish our purchasing
practices. improving our purchasing chain for key fibres.
practices.
Our goals Set up and donate £1 million Garment Workers trust is
to the Garment Workers Showcase through our established and becomes
Trust in Leicester. manufacturing centre of a recognised and trusted
excellence that our products source of support for
Launch manufacturing centre can be made legally, ethically garment workers.
Transparency of excellence. and safely in the UK.
Programmes
Standards
Demonstrate the impact
Raise supplier standards Demonstrate improvements of our improved supplier
through an improved supplier in UK garment factories management programme
management programme and and the positive impact on over 5 years.
measuring progress. workers.3
What we’re doing Climate change
We’ve calculated our carbon emissions in
FOCUS AREA 3: our own operations and through our value
Governance
OUR BUSINESS.
chain, and in 2021, we’ll develop a dedicated
In 2020, we established a Supply Chain programme to make progress on our carbon
TAKING ACTION
Compliance Committee, which reports to goals, focusing on our product supply chain
our Risk Committee and the group’s board. and logistics.
We’re focusing in particular on supplier
Why and how standards, and will also discuss broader
sustainability issues. To drive change, teams
across our business will have KPIs linked to
our sustainability strategy. Marketing
We’ve published our marketing principles. Our
teams are also working hard to make it easier
People for customers to make more sustainable
choices. And we’ll continue to make sure that
We want to attract and retain the best talent customers from all walks of life are able to
Why it’s important in the industry, building a diverse, inclusive access our on trend products at great prices.
Boohoo Family where all our colleagues
We’re passionate about fashion, our business and the role we can feel valued, have the opportunity to reach
play in creating a better fashion future. Taking responsibility for the their full potential and are proud of what we
way we run our business and manage our impacts is the best way achieve together. We’ll listen to colleagues’
to achieve this. That’s why caring for people and the environment needs, make diversity and inclusion a part
will be central to our decisions. This starts with making sure we of everything we do, and create a thriving Community
have strong governance practices and a great team of people. workplace culture. We’ll focus on health and Our teams are passionate about giving back
With talented people behind us, we’ll be able to deliver our wellbeing and provide first-class learning to their local communities and supporting
goals and make more sustainable choices easy and desirable for and development opportunities as well as charities. To amplify our positive impact, in
consumers. And by making a difference in our communities, we’ll market-leading reward and benefits packages. 2021, we plan to launch a group-wide social
be able to give back to society. And we’ll improve the way we monitor impact strategy to reach more people and
performance and plan for the future. measure the impact on their lives.2021 2025 2030
3
FOCUS AREA 3:
OUR BUSINESS. Embed sustainability risks
and opportunities in business
TAKING ACTION
Track progress and keep
decisions and KPIs.
sustainability at the centre of
business decisions.
Publish marketing principles.
Our goals Report on how we’ve made it
easier for customers to make
Achieve carbon reductions
across our value chain aligned
sustainable choices with us. with science based targets
Publish our social impact
strategy to support local equivalent to 52% reduction
communities. in emissions relative to our
Governance
growth .
Aspire to be independently
Marketing recognised as the best online
retailer to work for.
Chief People Officer in
Climate change charge of creating a diverse,
inclusive and thriving
Community workplace.
Achieve a 4.2% absolute
reduction in operational
Our people emissions each year, and
7% reduction in value chain
Based on our operational and
emissions each year relative
supply chain carbon footprint,
to our growth.
develop a roadmap for
change.Running a series of events and training sessions in our
company to make sure everyone at boohoo knows how
they can get involved and what the plan means for the
work they do.
Wha t ’s n e x t ? Delivering our remaining Agenda for Change
commitments.
In th e c o m i n g Engaging with our investors on our new commitments
weeks / m o n t h s and how we plan to achieve them.
we w i l l b e . . . . Working closely with our suppliers to make the move to
more sustainable materials.
Collaborating with industry groups to put our joint plans
for change into action.
Publishing our sustainability report to share more on the
progress we’ve made and what we’re doing next.You can also read
