BBC Women and Sport Qualitative Research - 23rd February 2005

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BBC Women and Sport Qualitative Research - 23rd February 2005
BBC Women and Sport
 Qualitative Research

     23rd February 2005
What you wanted to find out

•   How do women view sports coverage
     – Offer an industry wide perspective
     – Encompass a tri-media mindset
     – Offer recommendations on what could increase appeal

•   How much does media coverage drive interest for women?
•   Describing where we are now to the women’s sport lobby groups
•   What’s the relationship between coverage and participation
•   Is there a genuine demand for us to extend appeal of sports content to more
    women?
•   How can we shape our Euro 2005 offering?
•   Help us make decisions in our next 4 year planning cycle
Executive summary

    Coverage of women’s sport (or the lack of) is not a top of mind issue
•   Only when people are asked to think about it in the groups is it seen as being unfair

    Three main types of women viewer
•   Heavy viewers of sport on TV who are largely satisfied with current coverage
•   Female main eventers who become involved in the big event but are less engaged with
    everyday coverage
•   Light viewers who feel compelled to follow some of the big events

    The challenge is to develop the interests of the female main eventer beyond the big events
•   To enhance the relevance and appeal of everyday viewing by understanding:
•   What they get out of the big events
•   How their needs differ from those of most male viewers

    Therefore the opportunity is to engage the female main eventer in regular output
•   Female main eventers suggest ways in which their needs can be better reconciled with those of
    heavy sports viewers
Executive summary

    Women become more involved in the main event through:
•   A desire for social inclusion, the moments of high sporting drama and in some instances, the
    love of the sport
•   Their engagement is enhanced by the coverage of human side of sport that is more in evidence
    during the main events:
      –   the personal story, the human drama, the narrative before and after the event, life
          beyond sport and the glamour of the characters and the event

    Female main eventers also express a different set of viewing needs to men particularly for
    coverage of sport beyond the big events
•   A sense of togetherness (in terms of the family as well as outside the home), the value of sport
    for their children over other forms of entertainment, inspiring them to lead healthier more
    rounded lives and a bit of sex and glamour

    Throughout the discussion female main eventers provided valuable insight into how they
    feel current programming, Euro 2005 and future programming could better serve their
    needs
Who we spoke to

    Target audience
•   Primary: Women aged 25 to 44 with varying interest and involvement in sport
•   Secondary: Men aged 25 to 44 with varying interest and involvement in sport
    Sessions were divided between different BBC defined attitudinal segments:-

    A range of different locations
•   London, Manchester, Leeds, Nottingham, Glasgow

    Timing
•   Research sessions were conducted during December 2004
Three types of female respondents

                          A spectrum of respondents

               Heavy              Main eventers             Light

   Knowledge of, attitudes to and what they want to get out of sports coverage
was largely dependent on how interested respondents were in watching sport on TV
Women and all sports coverage
                         A spectrum of attitudes
Well defined picture                                        Feel compelled
 of sports coverage                                         to watch some
     Satisfied                                              of the big event
                       Heavy
                                                    Light

                                Main eventers

                           Enjoy the big events
                                 Beyond that
                               sports coverage is
                                 blurred mass
                                  of football
Generally attitudes to coverage are dependent
              on levels of interest

                                           Lots of indistinguishable football shows

  Internet                     Five Live

                  Heavy

     Grandstand       Match of the day
                                               Light/main eventers

                                    Olympics

                                Question of Sport

 NB for all sport not just women’s sport
The challenge

    To develop the interests of the main eventer beyond the big event

•   To enhance the relevance and appeal of everyday viewing
•   And gradually drawing in the less interested lighter viewer
•   Without alienating or undermining the pleasure of the heavy viewer

    By understanding the motivations of the big event
    And the specific needs of the main eventer
Motivations for the female main eventers

Social inclusion        Love of the sport         Moments of great drama

                   Magnified by British success

                           Deepened by

                    The human side of sport
                                                          These factors
                           Human drama
                                                        often not present
                                                           in everyday
                           The narrative                sport. Therefore
                         Life beyond sport               their interest is
                                                          more shallow
                         A bit of glamour
Defining the main events

Certain factors were consistent among the female main eventers and lighter
viewers:

    Main world event       Lots of media attention

  Major national event       Heavy TV coverage             “It’s the sort of
                                                              thing that
                                                             everybody is
  British involvement      People talking about it          talking about”

 Interesting characters    A sense of importance
Defining the main events

What defines a main event varied according to how ‘into’ sport the viewer was:

             Heavy           Main eventers             Light

     World Cup                  World Cup                      World Cup
     Wimbledon                  Wimbledon                      Wimbledon
      Olympics                   Olympics                      Olympics
      6 Nations                  6 Nations
       FA Cup                     FA Cup
Big Premiership games
 Their teams’ games
Attitudes to women’s sport

    Coverage of women’s sport (or the lack of) is not a top of mind issue
•   It is only when people are asked to think about that it becomes more of an issue
•   It is then seen as unfair, but understandable

    Most can think of many reasons why the current situation might exist
•   Women’s sport has not been allowed to progress in same way as men’s
•   Lack of funding, lack of interest, lack of women taking up sport professionally, lack of support,
    lack of coverage and education
•   This has resulted in many expecting there to be an entertainment gap

    However it is a situation many think can change
•   The success of women’s tennis, athletics, gymnastics, etc. prove that it is possible for
    women’s sport to be as engaging as men’s
•   Particularly as part of a big event
•   Or particularly when there is British success
Attitudes to women’s sport

    Ultimately though no one is up in arms about it as an issue
•   People didn’t seem to be that bothered
•   Unless they were going to miss a main event (e.g. Wimbledon, Kelly Holmes, etc.)

    The broadcasters are not thought to be to blame
•   It is seen as a societal issue as opposed to a broadcaster issue
The link between watching and participation

    There is little evidence of a direct link between watching sport and participation

    Women have a wider definition of participative sport
•   Think of sport in broader terms - all exercise (e.g. yoga, gym)
•   Unlike men who think of sport primarily in terms of competitive sports

    Women are inspired by watching sport but more in terms of life and exercise than running
    out and hitting a ball
•   Fitness and staying in shape
•   May make them go to the gym
•   Work to overcome some of their life obstacles

    Suggest that a programme about fitness and life may be more directly inspiring than MOTD
Understanding the needs of the main eventer

       And how they compare to the coverage needs of men
What men get out of watching sport

The essential   Enjoyment      Buzz      Part of something

The desired     Relaxation     Ritual

 The bonus       Escape      Knowledge

 The dream      Aspiration
For women it’s slightly different

     They have different viewing experiences
           And different viewing needs
Women don’t feel quite the same
             way about everyday sport
In truth many main eventers and light viewers seem to be at best bemused and
often turned off by many of these male sport watching needs

    Buzz               Enjoy the buzz of big events, without needing a daily fix

 Relaxation         Watching something that doesn’t interest them is not relaxing

   Escape          Nor does it take them to another place – which would be lovely

 Aspiration      Haven’t spent their adolescences aspiring to great netballing heights

   Ritual                   Coronation Street and EastEnders do it for me

 Knowledge       Complicated rules and the constant need for facts are not appealing
Main eventers about everyday sport

        The essential           Involvement          Togetherness

         The desired         Good for the kids        Inspiration

          The bonus                 Sex

         The dream                Glamour

* Prior research by the BBC on the Olympics supports this
Needs to be met by female main
    eventers friendly sports coverage
                                                           For example:

Involvement      Togetherness        Light-heartedness     Presenter banter

                                     Narrative beyond      Focussing on before
 Humanity      Personal dramas
                                         the game          And after game

                                                           Why does sport improve
Beyond sport   Healthy lifestyles      Looking good
                                                           complexion

                                                           Fitness. Dealing with
 Inspiration   Personal stories     Relevance to my life
                                                           pregnancy as an athlete.

                                      Lifestyles of the    Cars, Houses, dresses,
  Glamour             Sex
                                      rich and famous      Beckhams
A different viewing experience
        for female main eventer
                                                         For example:
                                      Colourful and
  Tone       Light and accessible                        GMTV
                                        refreshing

                 Various and
 Content                              Redefining skill   Focus on artistry of skill
                 expressive

             Personality before
Presenters                             Good looking      Cat Deeley, Gaby Logan
                 knowledge

                Relaxed and
Locations                           Light and feminine   GMTV, outside
                comfortable

                                     Sunday morning,
  Times       Family downtime
                                      late afternoon
                                                         Soccer AM
In summary

      Desired female friendly sports coverage
The core elements of a different viewing experience
Summary

Attitude and needs are dependent on women’s interest in watching sport:

                           Pretty well catered for by current sports coverage: they love watching
     Heavy viewer          sport and will watch a lot of sport above and beyond the main events

                           Tend to tune in for the main events. They do get heavily involved in
     Main eventers         these events, but are often not that interested or engaged by sport
                           beyond this – a blur of football

                           Less satisfied by all sports coverage but feel compelled to follow some
      Light viewer
                           of the big events to feel socially included

The challenge is to develop the interest of the female main eventers beyond the big
events
Summary

    Women watch the main events for the following reasons:
•   Love of the sport, the moments of high drama and social inclusion, underpinned by
    British success
•   Deepened by other important elements that they don’t get from everyday sport:
     – the human story, drama, narrative, life beyond sport and a bit of glamour

    Women have differently expressed coverage needs to men
•   A sense of togetherness, to be part of something and ultimately not to be excluded
•   The idea that it is good for the kids to watch sport as opposed to the playstation,
    provides a perspective on a healthy lifestyle
•   Inspiration, particularly in relation to their own lives
•   Sex appeal and a bit of glamour
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