ANNUAL ROADSHOWS 2018 - South Africa - Land of Gold, Platinum and Diamonds - Jewellery Council of South Africa

ANNUAL ROADSHOWS
            2018
South Africa - Land of Gold, Platinum and Diamonds….

Proud sponsor
   of the 2018
        JCSA Road Shows
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Agenda                     JCSA Presentation
                         Mrs Lorna Lloyd – CEO
 Legislative requirements for Tourists to provide proof of payment and
  VAT Refunds to Tourists
 Jewellex Africa 2018

 Jewellers to Participate at Retail / Consumer Shows

 Social Media Marketing Campaign

 Jewellery Council of SA Risk / Security Initiative
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 Launch of JCSA Skills Certificate for Skills not Registered

Agenda
                         JCSA Presentation
                  Chris van Rensburg - Chairman
 Consumer Protection Act – Indemnities and Disclaimers

 SA Diamond and Precious Metals Regulator – Proposal –

  Empowerment Fund

 The New Mining Charter

 Standards for Valuation Practices

 X-Ray Caratage Testing Metals                           4

Legislative Requirements for Tourists – Proof of
Payment and VAT Refunds to Tourists
 Legislated that foreign tourists must declare proof of payment for cash
  sales exceeding R10 000 – bank statement / ATM receipt.

 Submission made to SARS and National Treasury together with the
  Diamond Dealers Club of SA to increase the threshold to USD $10 000.
  Awaiting meeting date

 VAT Refund pay-outs to tourists taking too long. JCSA to assist – contact
  at Tax Refund Office – track claims
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Jewellex Africa 2018
 Saturday, 6th to Monday, 8th October -
    SCC
   Exciting line-up - R100 000 cash draw –
    to be spent at exhibitor of choice
   Educational Speakers
   Exhibitors to have 5-minute slots in
    Speakers Corner
   JCSA Collection Awards to be exhibited
    in Metcon Coffee Shop
   Gin and Wine Bar – Tastings and
    Cocktails
   Cocktail Function - Michelangelo -
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    no cost. Cash Bar

2018 Jewellex Sponsorships

 Brinks – Lanyards

 GIA – Carrier Bags

 Metal Concentrators - Coffee Shop

 BYL Diamonds – Registration

 Cape Precious Metals – Gin and Wine Bar and Cocktail Function

 Water Bottles – CJR Gift Sales                       7

Jewellers to Participate at Retail / Consumer Shows
 ABSA Event
    Aimed at high-end Jewellers
    First prize – Champagne Festival
    Top clients of ABSA

 Decorex
   2019
   Johannesburg and possibly Cape Town
   Dedicated area for jewellers – to include in Decorex marketing

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Social Media Marketing Campaign
• Social Media Marketing Campaign during non peak periods
• Awareness Campaign – jewellery and JCSA branding
• January to December – R800 000 – Ebony & Ivory Agency
• Competition – R16 000 to spend at a JCSA member store

~ New Beginnings ~    ~ April No Fools~         ~ Christmas in July ~
~ Spring September    ~ Black Friday November ~

                                               Winner
                                           NWJ – Vaal Mall

                                  Winner                                9
                                NWJ - Gateway

Social Media Marketing Campaign
 Aimed at people interested in getting married, engagement, newlyweds,
  anniversary, birthdays, jewellery, relationship status
 April No Fools - 6 064 entries to competition and reached almost 197 000
  people

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JCSA Internal Marketing Campaign
 JCSA Consumer Facebook Page Competition
   Valentines Day
   Mothers Day
   Fathers Day
 Sponsors:

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Mother’s Day Competition

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Professional Technical Skills Certificate
 Established by JMASA to recognise skills acquired by employees
 Acknowledge so much informal training in the workplace
 ‘Certificate’ formal recognition - benefits employee and employer

         Bench Technician
         CAD Technician
         Indian Jewellery Bench Technicians
         Surface Finishing Technician
         Jewellery Casting Technician
         Refining Technicians
         Production Setting Technicians

    Certificate issued to staff – signed by JCSA and Employer
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    Recognition of workplace skills training by SADPMR – transformation

Jewellery Council Risk Initiative
 JCRI in operation for 7 years

 Regular updates of crime incidents reported by jewellery stores -
  Consumer Goods Council.

 JCSA and CGCSA – met with Council of Shopping Centres - attempt to
  improve safety and security in and around shopping centres.

 Agreement reached that shopping centres implement a list of identified
  recommendations. Jewellers in the shopping centres will also be
  expected to implement a list of identified recommendations,
  depending on their size. This list was sent to members at the end of last
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  year. Follow up taking place now to measure

KZN Incident Report

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Agenda
                         JCSA Presentation
                  Chris van Rensburg - Chairman
 Consumer Protection Act – Indemnities and Disclaimers

 SA Diamond and Precious Metals Regulator – Proposal –

  Empowerment Fund

 The New Mining Charter

 Standards for Valuation Practices

 X-Ray Caratage Testing Metals                       16

Consumer Protection Act - Indemnities and Disclaimers

 Guidelines on Indemnities and Disclaimers drafted
   by JCSA Legal Counsel – circulated

 CPA radically changed the way of conducting business, specifically to product
  liability and weighing up obligations on part of jeweller

 Since inception of CPA strict liability applies and ANY party in the supply
  chain may be sued jointly and severally by a consumer for any harm

 Some Salient Points that apply to jewellers:                17

Consumer Protection Act - Indemnities and Disclaimers
 Return of Goods – 10 days for a full refund if sold through direct marketing or
  where consumer did not inspect goods

 Any notice of a consumer agreement must be drawn to the consumer’s
  attention in simple, clear terms and verbal to an illiterate consumer.

 One cannot divert liability to consumer in the event of gross negligence or
  recklessness, internal theft or fraud on the part of jeweller or staff

 Warrantee on repaired goods is three months after
   repairs and does not apply to normal wear and tear.
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Consumer Protection Act - Indemnities and Disclaimers
 Where a jeweller has possession of deposits, money or property belonging
  to consumer, jeweller must assume liability for any loss

 When consumer fails to pay for or collect goods in possession of jeweller,
  consumer should be made aware BEFORE entering into a transaction that
  jeweller reserves the right to sell goods to defray costs

 Due to strict liability in CPA, members should deal with all issues which may
  pose a risk to their operations through clearly displayed or printed
  indemnity and disclaimer provisions – seek expert legal counsel

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SADPMR – Proposal – Empowerment Fund

 Jewellery Industry Liaison Committee set up between JCSA and SADPMR -
  liaise with key industry players - discuss updates in SADPMR as well as
  contentious issues
 SADPMR – Discretion - Transformation not working in current format –

  alternative to joint ventures / partnerships
 Proposal - establish Empowerment Fund
 Enterprise Development
 Industry buy-in
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The New Mining Charter
 Letter to DMR Minister and met with the DMR Task Team
  for Growth and Competitiveness relating to the New Mining Charter
 Proposal - establish Empowerment Fund
 Requested Minister to consider reviewing framework of thresholds for
  applying Codes of Good Practice under Precious Metals Act
 Current thresholds set out in the framework - 5kg and up or estimated
  maximum turnover is great than R3.8 million - seen as a medium and large
  business

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Standardising Valuation Practices
 Revision of JCSA Recommended Valuation Practices annually

 Proposal to insurance companies:

   Replacements versus cash settlements
   Replacements by jeweller who sold item
   JCSA to vet jewellers on insurance panels
   Companies on insurance panels to be members - JCSA and subject to
    Arbitrations Rules of council
   Membership offer to insurance companies

                                         VALUATION
                            PRINCIPLES AND PRACTICE   22

X-Ray Caratage Testing Metals

 Best Practice Guidelines on XRF Metal Testing

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JCSA Road Shows 2018
 Please join us for drinks and snacks

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