Selling your Home in the Digital Age - PFK
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Introduction PFK Guide: Selling your Home in the Digital Age We believe selling your home should be simple and stress-free. “That’s why we’ve created a better, more effective, even easier way for you to sell with PFK.” “We’ve combined leading technology from Google Ads, Rightmove and Rezi to create a powerful, digitally driven way of advertising your home. Everything has been designed around you. By choosing PFK your home can appear directly on the mobile phones, tablets and laptops of your buyers through Google and Bing’s powerful advertising platforms. We combine this leading technology with local- expertise, giving you the best of both worlds and putting you in total control of your sale. Our aim is to progress your entire sale smoothly, from valuation to completion. Now, doesn’t that sound simple?” Lynne Lancaster Head of Estate Agency, PFK 2 3
Features PFK Guide: Selling your Home in the Digital Age Features Key features include: Google and Bing advertising for your home; overview Mobile advertising, so your property can be seen on the device people most commonly use; Rightmove advertising; Handy text message and WhatsApp communication throughout your valuation process; Social media and email marketing. PFK blends industry changing innovation with local knowledge. We’ve designed our new solution with technologists, digital advertising agencies and our team of property experts. Our platform enhances every aspect of your sale and aims to remove the stress that is traditionally associated with selling your home. 6 7
Features PFK Guide: Selling your Home in the Digital Age Powered by PFK Google and Bing Advertising PFK has harnessed Google and Bing’s powerful advertising platforms to create a new approach to selling homes across Cumbria. Google and Bing allow us to advertise to interested buyers on the websites they commonly use. Which means your home can be seen as they browse the internet on their laptop,tablet and mobile. 8 9
Features PFK Guide: Selling your Home in the Digital Age Powered by PFK Mobile first approach PFK’s advertising approach has been designed to be ‘mobile-first’. The time we each spend on our mobile 3hrs+ 57% phones is soaring. Mobiles are quickly According to research, people in Local & regional weekly newspaper becoming the most commonly used device the UK spend an average of three circulation has fallen by up to 57% in UK homes. Research suggests that, hours and 15minutes per day on in the UK.* on average, people living in the UK spend their phone.** over 3hrs per day on their mobiles! By prioritising mobile advertising you can * Source: RescueTime ** Source: Estate Agent Today: https://www increase the likelihood of your property estateagenttoday.co.uk/features/2019/8/dont-read all-about-it--are-local-property-ads-dying being seen by potential buyers. 10 11
Features PFK Guide: Selling your Home in the Digital Age Powered by PFK Manage your Our ‘mobile-first’ approach helps You can also still speak with your estate here too. We put you in complete agent over the phone, via email or by control of your valuation by giving popping in to your local branch! you the freedom to communicate valuation through with us however you choose. We’ve also invested in a leading property platform called Rezi, which forms the hub Many people use text-messages of your home sale. Rezi simplifies and and WhatsApp to communicate improves communication, by making SMS and WhatsApp with friends and family, and now you sure all PFK branches have complete can use these very same tools to access to your property details and your communicate with PFK throughout correspondence with us. your valuation process! Our purpose is ‘making property simple’. This means everything we do aims to provide you with greater convenience, more choice and total flexibility. 12 13
Features PFK Guide: Selling your Home in the Digital Age Powered by PFK Powered by PFK Local Rightmove Expertise Advertising PFK combines leading In addition to Google and technology with decades of Bing, we advertise your local knowledge and expertise. home on Rightmove. 77% As one of Cumbria’s longest established Put simply, this means your property companies, we know this region’s property will be in front of the biggest audience and people as well as anyone. We use this of home movers in Cumbria and across knowledge throughout every step of the sale the UK. of the time spent on the top 4 process, from valuation to completion. Advertising on Rightmove means more property websites is on Rightmove. people will see your property, which could 130million mean more enquiries, a faster sale and ultimately a better price. monthly visits generated on Rightmove. 14 15
Glossary PFK Guide: Selling your Home in the Digital Age Digital Google Ads Google’s own advertising platform, which allows us to place PFK advertising on Google’s search pages, on YouTube and on other websites that feature Google Ads. Marketing Bing Ads Microsoft’s version of Google Ads. Bing Ads allows us to place PFK ads on both the Bing search network and its partner networks (Yahoo and AOL—yes, people still Glossary use these). Digital Marketing All marketing efforts that use an electronic device or the internet. Businesses leverage digital channels such as search engines, social media, email, and other websites to connect with current and prospective customers. Facebook Advertising With a seemingly never-ending list of Facebook uses its social media platform to serve new buzz-words to learn, selling your targeted ads to prospective customers and allows us to target specific audiences, showing them products or home in the digital-age might seem services that they are likely to buy. PFK uses Facebook Advertising, and has a strong presence on Facebook. daunting - but it doesn’t have to be! Google Analytics A web analytics service that provides basic analytical tools and statistics for search engine optimization (SEO) and marketing purposes. This allows us to see how many We’re here to make your sale simple and people are looking at your property at any given time. stress-free, which is why we’ve added this glossary of terms. We hope it helps you feel confident in communicating with Landing Page us about marketing your home for sale. The web page users are directed to after they click on a digital ad. With PFK, you will have your own property landing page, meaning we can use analytics more effectively. 16 17
Glossary PFK Guide: Selling your Home in the Digital Age Organic Cross-Platform Advertising The natural attraction and conversion of interested and Advertising across multiple channels to reach a specific motivated people into new customers. It aims to bring in audience or all of them. In the old days, we sold homes new customers by being in the right spaces rather than through adverts in the local paper, and in our estate paying for advertising. agency windows. Now we advertise on mobiles, laptops and tablets in people’s homes! SEO SEO stands for Search Engine Optimisation, which is Email Advertising the practice of optimising your website content so it A type of marketing performed via email whereby will appear in a more prominent position in the organic the recipient has consented to receive promotional results of search engines, increasing the quantity and messages from a brand. quality of traffic to your website. GDPR Audience GDPR stands for General Data Protection Regulation The total number of people that have been exposed to (GDPR). It became effective on May 25, 2018, and was or could possibly be exposed to an ad during any specific designed to modernise laws and regulate how companies time frame. protect EU citizens’ personal data. Bounce Rate Keyword A bounce is a website visit in which the visitor looked only A specific word or phrase chosen by advertisers to at the single page they landed on, did not interact with trigger and include their ad within search engine results. it, and then left the site. The bounce rate expresses such visits as a percentage of the total visitor sessions, within a specific time frame. PPC PPC stands for Pay per click, which is a pricing model where advertisers pay vendors or publishers based Brand Awareness on the number of clicks received when running an The extent or level to which a potential customer can advertising campaign. recall and identify a particular product or service. Social Media Channel A computer-based technology that facilitates the sharing A distribution method or outlet used to reach intended of ideas, thoughts, and information through the building audiences. Digital advertising includes channels such as of virtual networks and communities. display advertising, social media advertising, and mobile in-app advertising. Remarketing Serving targeted ads to people who have previously Cookie visited your website. Information stored on a website visitor’s browser. A cookie tracks the visitor’s movement on the website and is used to remember the visitor’s behaviour and preferences. These do not transfer across browsers. 18 19
Carlisle Keswick 01228 558666 017687 74546 Penrith Kirkby Stephen 01768 862135 017683 71235 Cockermouth Whitehaven pfk.co.uk 01900 826205 01946 695535
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