An international Thai restaurant group for health conscious consumers - Franchising Playbook - Camile Thai
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ABOUT CAMILE Camile Thai Kitchen is a unique food experience that not only excites customers but also provides a great business opportunity. It is the result of years of business We want to help our guests win experience, a desire to create the new game, by supporting their something new and different and balanced lifestyle. a dedication to providing quality products and services. Created in With 30+ outlets and expanding 2010 by Brody Sweeney, founder of rapidly in the U.K., Ireland and the award winning O’Briens Sandwich overseas, Camile is ready to grow Bar chain (350 outlets in 16 countries) with committed partners and Camile Thai Kitchen is poised for franchisees in urban areas, globally. significant growth in the UK. Join us as one of the biggest players in the on-demand economy for healthy food delivery in your market. 2 Camile Franchising Playbook 3
DELIVERY IS IN OUR DNA A home delivery-focussed restaurant brand that has been in high demand during the Coronavirus crisis Why Camile? capable entrepreneurs, but also with ambitious brand partners. • A recognized brand associated Establishing a relationship with with service excellence, health Camile will allow you to partner with a and success unique concept and proven business • A delicious and well-crafted range model, backed by a talented and of restaurant quality dishes innovative support team. • An environmentally, socially responsible brand What’s in it for me? • A home delivery focussed food brand that has grown and • Enjoyable and fulfilling career developed during the Coronavirus • Outstanding opportunity for crisis growth • Unique product, a healthy Your Opportunity convenience brand that is forward thinking and delicious Our current expansion focus in the • Full support from our experienced UK presents fantastic opportunities management team for single and multi-site franchise • Become a valued member of your operators who have the skills, local community dedication, and energy to share in • Build your team and be your own the rewards on offer. Camile Thai boss Kitchen is driven by a hunger for • Potentially £20K+ weekly turnover growth and success. A success that we want to share, not only with 4 Camile Franchising Playbook 5
OUR BRAND VALUES We care. The company story is the company strategy, and at our core, our primary brand value is that We Care. From our experience, this is what builds the best teams. We care about our guests. We care about our team. We care about the future. We care about the environment. 6 Camile Franchising Playbook 7
UNIQUE OPERATIONAL FEATURES Caterday Central Simplified Operations Production • Short menu of key sellers • We have our own central • De-skilled cooking and production kitchen where all preparation = no expensive our sauces and starters are chefs required prepared by hand by incredibly • All marketing and packaging skilled chefs - this ensures materials developed consistency in our quality, and • From Home delivery focussed reduces labour hours and skills no seats restaurants, to fast at the restaurant end casual dine in with 50 seats, to kiosks in train stations and everything in between Marketing High profit potential • A carefully curated health and • High per square foot sales wellness lifestyle brand • A thoughtful, carefully • Brand Marketing driving developed menu to deliver revenue for your restaurant taste & profitability • Social messaging and content • Low rental suburban locations that speaks to how our guests (target occupancy costs live now
MARKET DRIVERS On-demand economy and need casting technology Busier lives force consumers to demand immediate access to goods and service, causing the rise of convenience food in our economy. There has been a seismic shift towards plant forward eating, both for health and environmental reasons. Health and wellbeing is becoming of considerable importance to consumers. Consumers are driving a clear sustainability message with their purchasing decisions. There are changes in consumer’s diets towards vegan, dairy-free and gluten-free options. 10 Camile Franchising Playbook 11
HOW WE SUPPORT YOU Supply Chain Marketing & Branding • Technically complex food products • Telling the story of Camile through (homemade sauces, spring rolls, our restaurants and packaging etc.) supplied from Caterday • Strong social media presence • Unique bespoke compostable across all branches packaging • Experiential lifestyle campaigns • Easily available ingredients • Full launch promotion programme • Relationships with national • Full marketing toolkit for offline suppliers meaning competitive and online pricing Restaurant Design Operational Support and Fitout • Regular visits and quality • Full bespoke restaurant design assessments service • Regular central training days and • Established relationships with conferences kitchen equipment suppliers, EPOS • Newsletter & digital updates systems etc. • Real time social media management at weekends Innovation • New product development Training • Restaurant design upgrades • 17 specific training courses • Virtual brands • Regular webinar training, as well • Celebrity Chef partnerships as on the job • Drones partnership • Digital Learning Management system platform 12 Camile Franchising Playbook 13
IN HIS OWN WORDS... ‘I’ve worked in premium Thai restaurants before, so I was familiar with the cuisine, but what attracted me to Camile was the health-focused, community-oriented, dynamic nature of the franchise. I could see a huge opportunity with a lot of space to grow and experiment. Camile does bring a lot of life and creativity to the concept of management. I decided to take on the franchise opportunity so I could fully realize what I wanted to do with the business. The support that I have has never been matched by anyone I’ve worked with before, in terms of one-to- one contact and interaction.’ Rakesh Gopalakrishnan Franchise Owner – Camile Tooting Bec 14 Camile Franchising Playbook 15
ROBUST FINANCIALS 3 different retail models: Model 1: Model 2: Model 3: Neighbourhood home delivery Petite Camile Cloud kitchen Capex c. 350–450k Capex c. 100k CAPEX c. 20k Trading margins Trading margins Trading margins Weekly sales 20k–35k Weekly sales 6k–12k Weekly sales 6k–16k • Core expansion model for Camile • Developed for high footfall, high • Low CAPEX, Low risk • Located in residential suburbs rental locations • Entry strategy for new markets • Typically 1,500 sq ft – 30 seats or • Low CAPEX
MODEL 1: NEIGHBOURHOOD MODEL 2: PETITE CAMILE HOME DELIVERY Small format, quick service, low capex and operating costs solutions Our core restaurant model. Stand • Suitable for alone restaurants, with or without Transit links (Motorway seats, located in residential services, train station, bus neighbourhoods station, airports) • From 800-2,500 Sq ft Supermarkets • Full service kitchens Food courts • Serving catchment of • Small footprint – from 150 sq ft approximately 25,000 people • Prominent locations • Easy access/parking 18 Camile Franchising Playbook 19
MODEL 3: CLOUD KITCHENS A complete solution for kitchen • Fully compostable branded owners and franchisees packaging range designed • Leveraging under utilised kitchen specifically for delivery spaces and small footprints in high • Fully tested recipes, Standard density locations Operations Procedures and menus • Plugged into our award winning • Purchasing from Caterday Central app to drive sales Production eliminates complexity • Efficient labour model and margin for error • A proven model in partnership • Proven marketing strategies to with Deliveroo in London, England achieve sales online — arguably most competitive • Full set up and on-going support restaurant market in the world • Virtual brands curated include • Access to our exclusive Slammin Ramen which drives partnerships with aggregator incremental sales delivery apps 20 Camile Franchising Playbook 21
WHAT OTHERS SAY ABOUT US Just had my first (vegan) spice bag from camile thai and my life will never be the same –Mary, Twitter Our first time trying Camile and it definitely will not be the last. It was only beautiful. My new local! –Michelle, Twitter I’m such a sucker for the sustainable packaging. It just makes me feel better about ordering a takeaway –Louise, Facebook This place delivers vegan green curry... and shows up on myfitnesspal! Camile you’re too pure for this world. –Hannah, Instagram Whatever is in the camile wing sauce cannot be legal. They are dangerously delicious –Brian, Twitter Is it really wrong to get camile two nights in a row?! –Niamh, Twitter 22 Camile Franchising Playbook 23
Watch our franchise video. If you have any questions, please feel free to contact us: Shabu Mani Shabu Mani Head of Franchising Head of Franchising Camile Thai Kitchen UK Camile Thai Kitchen (Ireland) 47 Abbeville Road, London, SW4 9JX Northern Cross Business Park 9 shabu@camile.co.uk Dublin D11 P661 www.camile.co.uk shabu@camile.ie www.camile.ie British Franchise Association (provisional member)
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