AMMROC Annual Code of Conduct Refresher Training and Certification The Ordeal and Triumph November 2017

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AMMROC Annual Code of Conduct Refresher Training and Certification The Ordeal and Triumph November 2017
AMMROC Annual Code of Conduct Refresher Training and Certification
                                                    The Ordeal and Triumph
                                                                     Presented By: Rick Wormer
                                                                           Compliance Manager
                                AMMROC-Advanced Military Maintenance Repair and Overhaul Center

    November 2017

1     1
AMMROC Annual Code of Conduct Refresher Training and Certification The Ordeal and Triumph November 2017
Who is AMMROC?
• AMMROC, or Advanced Military Maintenance Repair and Overhaul Center,
  was launched in 2010

• Formerly a subsidiary of

• Joint Venture Company owned by Emirates Defense Industries Corporation,
  P.J.S.C. (EDIC) 60%; Lockheed Martin Corporation 20%; Sikorsky Aircraft
  Corporation (A Lockheed Martin Company) 20%

• AMMROC performs MRO (Maintenance, Repair and Overhaul), logistics,
  supply chain services for UAE Military aircraft, rotary wing platforms,
  aviation ground equipment

• AMMROC’s key customers include the GHQ of the UAE Armed Forces

• Approximately 4,000 employees at multiple locations

2
AMMROC Annual Code of Conduct Refresher Training and Certification The Ordeal and Triumph November 2017
AMMROC Compliance Challenges
The Situation
      •   AMMROC was no longer under the Mubadala Compliance program
      •   AMMROC stood up a Compliance Program from scratch
      •   No access to the Mubadala Annual Code of Conduct (COC) CBT
      •   Annual COC training is a Compliance Dept. Key Performance Indicator (KPI)
      •   Various alternatives proposed including conducting live training
      •   LM code of conduct/ethics training was considered
      •   Obtaining budget (18 Oct. funding secured)
      •   Required sole source justification

“AMMROC Annual Code of Conduct Refresher Training and Certification”
      •   Work Began Q4 2016
      •   Requirement for CBT was 6-8 modules @ about 40-60 minutes total time
      •   Product to include AMMROC branding and customization
      •   4,000 user licenses
      •   To be hosted on branded SkillPort site for launching and tracking the solution
      •   Dependencies: Finance, IT, Learning & Development

  3
Skillsoft: Annual Code of Conduct Training
The Product
A computer-based training product MDC uses (and AMMROC formerly had access to) is the Global Code of Conduct
course offered by Skillsoft. The product license consists of 21 modules, with most corporate clients selecting 6-8
modules to constitute their annual COC training. 6-8 modules can be completed in 30 – 40 minutes. The balance of
the 21 modules not selected for the core Code of Conduct course will be hidden, but can be viewed if desired.
Competitive tender Waiver justification to select Skillsoft (Xpert Learning)
 AMMROC has an enterprise KPI to complete annual Code of Conduct training in Q4;
 AMMROC lost its annual code of conduct refresher training when MDC sold AMMROC, and does not currently have
  any online training capability;
 The Global COC by Skillsoft is the same annual Code of Conduct training MDC uses, and would allow AMMROC to
  replicate the training provided in 2015 to all employees;
 Using the Global COC by Skillsoft, rather than competitively tendering the requirement, is the only practical way
  the company will achieve the Q4 enterprise-wide KPI.
License Duration # Licenses              Cost                        Benefits                   LCU Recommendation
 Skillsoft customization and support included in the price
90 Day   (Oct-Dec)        4000 so fast deployment
                                        $xx K         Meets immediate requirement
   Skillsoft hosts the content                     with little impact on AMMROC IT resources
 Xpert Learning is local Skillsoft distributor and can offer immediate support
                                                      Allows 2016 COC “stragglers” to meet the
12 Month                  4000         $xx.x K
                                                     requirement
                                                    New joiners can take the training
                                                    Foreign Agents can take the training

24 Month               4000         $xx K or        Customization 2016 and again in 2017            Best Value-Price and gives
                                                    COC training requirement covered through    us ample time to (a) shop the
                                  ($xx.x K/Yr. )     end of 2017                                 marketplace for a source to
                                                    Module selection can be changed to adjust   develop a bespoke AMMROC
                                                     to new ethics and compliance challenges     COC training course, and to (b)
                                                                                                 contract and customize the same

   4
Customization
 Course Title “AMMROC Annual Code of Conduct Refresher Training and Certification”
 AMMROC Branding, Vision and Mission statements added to SkillPort and course
 The annual training serves as the Compliance Dept. mechanism for obtaining annual
  attestations and declarations
      Yes/No I have read, understood and agree to comply with the standards contained
       in the Code of Conduct and all related policies and procedures as is required as
       part of my continued employment or association with AMMROC

      Yes/No I have read, understood and agree to comply with the policy on Conflict
       of Interest and affirm to the best of my knowledge and belief, I am not involved
       in any activity and have no outside interests that conflict or suggest a
       potential conflict with the best interests of AMMROC. (Hyperlink to COI Form)

      Yes/No I have read, understood and agree to comply with the policy on Gifts and
       Entertainment regarding the guidelines, limits and standards for declaring and
       documenting business related gifts and entertainment given or received by AMMROC
       and those acting on AMMROC’s behalf. (Hyperlink to G&E Form)

      Yes/No During the term of my employment, I agree to promptly report(including
       anonymously)to the Legal and Compliance Unit any situation that might involve or
       appear to involve me, AMMROC employees, secondees and representatives in any
       possible violation of the above

                                              CONTACT US
                                          Anonymous Hotline
                                 From AMMROC Landline: 02-508-0909
5                                 From: Outside Line/Cell: 03-703-0909
Announcing & Launching the Course
                                                                                                                                                              Annual COC Training and Certification
                                                                                                                                                                         (User Guide)

Ref. No.: AMMROC/LCU/EMP/44883

2 January 2017                                                                                                                  1. From Blue computer:

Mandatory AMMROC 2017 Annual Code of Conduct Refresher Training and Certification
                                                                                                                                      Click on “Annual Code of Conduct 2017” button                                 as highlighted
                                                                                                                             below:
Dear Employees,

Our unwavering commitment to abide by the highest standards of ethics and integrity defines who we are at AMMROC.
In keeping with world class best practices, AMMROC made a company-wide, all levels commitment to maintain our
stakeholders trust by conducting every aspect of our global business in an ethical and compliant manner. Achieving this
requires we foster an ethical culture by reading and understanding our Code of Conduct and by taking associated Code
of Conduct training to ensure each of us are in a position to identify and properly resolve ethical dilemmas before we are
compromised.

Consistent with the above, the AMMROC Legal and Compliance Unit (LCU) is launching mandatory 2017 AMMROC Code
of Conduct Refresher Training and Certification. You will be completing 8 fast-paced modules, each requiring 5-7
minutes to complete. The courses, accessed through the AMMROC Blue Portal or any web-capable computer, are brief
in duration, and filled with important information. As you complete the course, you will also be required to answer four
important Annual Certification questions.
                                                                                                                                2. From any web-enabled computer or tablet:
2017 AMMROC Annual Code of Conduct Refresher Training and Certification is ready to use and accessed as follows:
                                                                                                                                      a. Copy and paste the following link https://ammroc. skillport. com into your browser
                                                                                                                                      b. Use of Smart Phones to access the course is prohibited

                                                                                                                                3. How to Login
    1. From Blue computer:                                                                                                         Login username will be same as Employee No.
          a. Look for the “Annual Code of Conduct 2017” button.
          b. Press the button, follow the instructions and enjoy the training!

    2. From any web-enabled computer or tablet:
          a. Copy and paste the following link https://ammroc.skillport.com into your browser
          b. Use of Smart Phones to access the course is prohibited

This training and certification requirement is to be completed by 31 January 2017.
                                                                                                                                        Username =Staff No.                                      welcome123
Should you have any questions or comments related to the AMMROC Annual Code of Conduct Refresher Training and                                                                                    (require to be changed at first login.)
Certification, please feel free to email: Shaikha Bin Rabaa, Compliance Specialist, SBinRabaa@ammroc.ae or Richard “Rick”
Wormer, Compliance Manager, rwormer@ammroc.ae .

Thank you for embracing and sustaining AMMROC core values, committing to high standards of ethics and integrity, and
eradicating corruption before it happens.

Omar Al Faresi
Chief Executive Officer
AMMROC   6
Milestones
 25 Oct. 2016: Contract and Scope of Work for AMMROC’s Code of Conduct

 3 Nov. 2016: Signed SOW for the Global Code of Conduct Solution

 7 Nov. 2016: Single Source Justification in order to proceed with issuing the PR

 20 Nov. 2016: PO approved and sent to Xpert Learning

 30 Nov. 2016: Marketing meeting with Xpert Learning

 27 Dec. 2016: Unofficial launch for a sample group to beta-test the course

 2 Jan 2017: User Registration Template uploaded for 3952 personnel

 3 Jan. 2017: Approval to send out CEO message to launch Mandatory AMMROC 2017 Annual Code of Conduct
  Refresher Training and Certification

 15 Jan. 2017: Code of Conduct Training – Enterprise-wide Reminder Pop-up

 24 Jan. 2017: First Group Reminder sent out

 1 Feb. 2017: One-time extension of time to complete the training NLT 16 February 2017

 Achieved 98% completion rate
Questions?
               CONTACT US
             Anonymous Hotline
   From AMMROC Landline: 02-508-0909
   From: Outside Line/Cell: 03-703-0909
For general inquiries, comments or concerns
                    e-mail
     ammroccompliance@ammroc.ae

                  MAIL
 AMMROC, C/O Legal and Compliance Unit
            PO Box 93443
    Abu Dhabi, United Arab Emirates
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