A WAY S. TIPTON STUDIO A CONVERSATION - OFFICE DESIGN POST-COVID
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S . T I P TO N S T U D I O A WAY FO RWA R D OFFICE DESIGN POST-COVID A C O N V E R S AT I O N AUGUST 2020 | www.stiptonstudio.com
A WAY FORWARD OFFICE DESIGN POST-COVID We are in the midst of a massive, unplanned global work experiment. The world has changed. The office has and will change. This presentation has been created to help us better understand trends and new best practices in office design as it applies to workplace safety and maintaining a healthy and happy workforce.
POST-COVID RETURN TO OFFICE SURVEY WHAT HAVE WE LEARNED WORKING FROM HOME? UNDERSTANDING YOUR EMPLOYEES: 80% 64% 75% 51% Of end users want Of end users say Of employees still Of employees to continue to work they’re facing feel like they can have felt that from home in some challenges while be productive and working from capacity after working from home focused while at home has affected lockdown ends (i.e. inadequate home despite their ability to workspaces, caregiver challenges maintain a healthy duties, and poor work-life balance connectivity) Slide information from https://www.forbes.com/sites/gilpress/2020/07/15/the-future-of-work-post-covid-19/#301760854bafIBM COVID-19 trilemma tradoffs https://www.ibm.com/thought-leadership/institute-business- value/report/covid-19-trilemma https://www.cushmanwakefield.com/en/insights/covid-19/the-future-of-workplace https://globalworkplaceanalytics.com/brags/news-releases
LASTING IMPACT OF COVID WHERE, WHEN AND HOW WORK GETS DONE MOVING FORWARD PRE- DURING- POST-COVID COVID COVID (2021) COWORKING CORPORATE REGIONAL ALTERNATE WORK FROM OFFICE OFFICES OFFICE HOME OPTIONS REGIONAL OFFICES CORPORATE / REGIONAL OFFICES CORPORATE WORK FROM OFFICE HOME WORK FROM HOME Slide information from Corenet Global: https://www.corenetglobal.org/files/FileDownloads/hackathonresults/final-report-overview-executive-summary-2020.pdf https://globalworkplaceanalytics.com/work-at-home-after-covid-19-our-forecast; https://globalworkplaceanalytics.com/wp-content/uploads/edd/2020/05/Global-Work-from-Home-Experience-Survey-Report-FINAL.pdf
“The desire to provide physical distancing will result in a THE VALUE OF THE CORPORATE reduction of density in the workplace, but we will likely OFFICE SPACE: see an increase in remote working as well. So, while the EFFECTIVE WORK Certain tasks require access to special tools, unique square footage per work point will likely increase; the equipment, individual work areas, or specialized equipment that are simply unavailable remotely for unique solo work. square footage per employee might stay the same because there is likely to be fewer of them in the office MENTORING, COACHING, AND INFORMAL at any given time.” COLLABORATION Close physical proximity enhances learning and collaboration -CoreNet Global Hackathon as ideas are exchanged and informal conversations are shared, or simply overheard. This kind of collaboration is currently impossible in a WFH situation where almost all collaboration is structured and scheduled. WFH LIMITATIONS For some individuals, home settings have unavoidable distractions with small children, pets, shared spaces, or simply non-ergonomic workspace or limited connectivity. All these undermine productivity. COMPANY CULTURE The ability of management to more effectively create and promote an organization’s unique culture is significantly amplified by person-to-person interaction only available in the office.
WHAT COMPANIES WANT TO KNOW QUESTIONS TO ASK IN ORDER TO DESIGN MORE EFFECTIVE WORKSPACES HOW DO WE EMPOWER OUR EMPLOYEES TO DO THEIR BEST WORK? HOW DOES OUR PHYSICAL HOW FLEXIBLE ARE WE? ENVIRONMENT SUPPORT OUR EMPLOYEES? HOW HAS THIS WHAT IS THE PURPOSE EXPERIMENT CHANGED OF OUR OFFICE SPACE? OUR CULTURE? HOW DOES OUR PHYSICAL DOES OUR OFFICE FULFILL OUR ENVIRONMENT SUPPORT OUR ORIGINAL GOALS AND NEEDS? EMPLOYEES? WHAT HAS WORKED? WHAT HASN’T?
RETURNING TO THE WORKPLACE SOLUTIONS WILL LIKELY INCLUDE A COMBINATION OF SHORT-TERM FIXES AIMED AT BOOSTING WORKER CONFIDENCE AND LONGER-TERM DESIGN UPGRADES AND MODIFICATIONS THAT PUT SAFETY AT THE HEART OF WORKPLACE PLANNING. STAYING HEALTHY, STAYING SAFE Implementation of new standard protocols GETTING BACK TO THE OFFICE Develop a plan FLEXIBILITY FOR CHANGING NEEDS Be ready to enact evolving solutions DESIGN SOLUTIONS Let us help
EXAMPLES OF NEW STANDARD PROTOCOLS STAYING HEALTHY, STAYING SAFE 1. Changing employee schedules to reduce the number of employees in one building or workspace at a time. This may include staggered days or weeks. What’s the single most important aspect of re-entry strategy? It’s the physical and mental well being of the individual employee. 2. Setting rules for preparing, sharing and storing food in the office. Reduce the number of dedicated satellite coffee/food stations to prevent congregation and create single points of access for decontamination. 3. Limiting in-person meetings and/or using technology to accommodate social distancing. 4. Adhering to 6’ spacing and ensuring groups of people are 10 or less. 5. Encouraging staff/employees to self screen prior to coming into the office. Alternately, providing nurses on staff at screening stations. 6. Providing mitigating factors throughout the office to prevent/slow the spread of infectious agents (e.g. provide hand sanitizer, mandate handwashing upon entering the office, providing directional signage and requiring masks upon arrival) Local Government Officials have set ordinance for reopening business and services. Use these as a baseline and build your plan from there. Sources: https://dshs.texas.gov/coronavirus/opentexas.aspx https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html
RETURNING TO THE OFFICE PHASE 1: OPEN FOR 25-30% OF STAFF? PHASE 2: OPEN FOR 50% OF STAFF? DEVELOP A PLAN PHASE 3: “FUTURE STATE” WHAT IS RIGHT FOR THE BUSINESS? PRE-COVID EXAMPLE POST-COVID EXAMPLE WORKSTATIONS WORKSTATIONS PRIVATE OFFICES PRIVATE OFFICES MEETING SPACE MEETING SPACE ANCILLARY ANCILLARY APPROX. 160 EMPLOYEES APPROX. 80 EMPLOYEES Phasing based on analytical research and does not incorporate the State of Texas mandates for business occupancy
FLEXIBILITY FOR CHANGING NEEDS BE READY TO ENACT EVOLVING SOLUTIONS Infection prevention recommendations have evolved significantly and will likely continue to do so. Many epidemiologists are predicting that COVID19 will ebb and flow via “waves” until a vaccine is produced or we reach herd immunity. A plan that is flexible will allow for transition to earlier phases should such a wave be encountered. Your clients’ workforce is their greatest asset. Be prepared to be nimble in the face of changing circumstances and employee needs.
DESIGN SOLUTIONS "The goal is for companies to think practically about how to keep employees socially distant from one another by using signage, blocking off spaces where they would normally congregate and by removing high-touch items. It marks a fundamental shift in how employees would normally interact in an office setting.” Sharon Perley Masling, a director of workplace culture consulting at the law firm Morgan Lewis.
TRENDING SOLUTIONS Materials/Surfaces Healthcare-Level Safety Antimicrobial finishes, washable and bleach LED lights with UV technology to kill bacteria directly and within HVAC cleanable surfaces/materials system, upgraded filters and mechanical systems and re-routed airflow Touch-free Furniture Solutions Proximity readers or using cell phones to allow touchless Portable screens, transparent shields or other barriers to entry at elevators, conference rooms and restrooms, and separate employees, workstation panels, etc. touch-free technology for light sensors, faucets, etc. Smart Technology Wayfinding Telecommunication upgrades, occupancy awareness Products available to help encourage directional flow in sensors, and automation for reserving conference and out of workspaces rooms, self-cleaning door handles
DESIGN SERVICES 1 2 RECONFIGURING EXISTING REIMAGINING THE WORKSPACE FURNITURE Occupancy planning: Rethinking density to Providing furniture plans to show less density prioritize social distancing and more separation between workstations 3 TEST FITS Providing floor plans to show how existing layouts can be reconfigured to meet a company’s unique needs and goals. 4 CONSULTANT SERVICES Let us be a resource. We can help guide you to the latest products and trends.
PRODUCT SOLUTIONS DEMOUNTABLE WALLS TRANSPARENT SHIELDS PORTABLE SCREENS
ADDITIONAL RESOURCES VENDORS AND HELPFUL ARTICLES/SOURCES SOLUTIONS • SKG • https://www.cbsnews.com/news/cdc-guidance-reopen-office-buildings/ • FMG • https://skgtexas.com/covid-19-update/site-planning-approach-and-strategy/ • ROCKFORD BUSINESS INTERIORS • https://dshs.texas.gov/coronavirus/opentexas.aspx • CBI • https://www.dmagazine.com/commercial-real-estate/2020/04/understanding-the- new-market-in-commercial-real-estate/ • WORKPLACE RESOURCE • Slide information from Corenet Global: https://www.corenetglobal.org/files/FileDownloads/hackathonresults/final-report- overview-executive-summary-2020.pdf • https://www.weforum.org/agenda/2020/06/why-the-office-is-here-to-stay
QUESTIONS?
CONTACT S . T I P TO N S T U D I O WWW.STIPTONSTUDIO.COM OFFICE PHONE: 512.614.2497 SANDY: sandy@stiptonstudio.com SEANNA: seanna@stiptonstudio.com
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