2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens

 
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2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
2020 AUSTRALIAN PIRACY
BEHAVIOURS AND ATTITUDES RESEARCH

2020 Wave 12 Adults and Wave 7 Teens

                                       1
2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
Methodology

                      2020                                        2020
                     Wave 12                                     Wave 7
                   ADULTS                                       TEENS

        Online quantitative research             Online quantitative research

               August 27-31st 2020                    September 17-28th 2020

     • 1232 respondents aged 18+                 • 627 respondents aged 12-17
     • National coverage                         • National coverage
     • Up-weighted to ABS data on age, highest   • Up-weighted to ABS data on age, highest
       level of schooling, sex and area to be      level of schooling, sex and area to be
       representative of total population          representative of total population

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2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
Contents

      1    Legal and illegal viewing in 2020

           Finding content and behaviour in
      2    response to site blocking

      3    Possible influences on behaviour

      4    Focus on cyber risks

                                               3
2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
1. Legal and illegal
viewing in 2020
                       4
2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
2020 has seen unprecedented disruption
to everyday lives
                                         The global pandemic
                                         has dramatically shifted
                                         consumer access to
                                         normal distribution
                                         channels for creative
                                         content.

                                         Change in environment
                                         has influenced viewing
                                         preferences and
                                         behaviours.

                                                                    5
2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
Many countries report a dramatic
rise in piracy during lockdown

                                   MUSO Research, May 2020
                                                             6
2020 AUSTRALIAN PIRACY BEHAVIOURS AND ATTITUDES RESEARCH - 2020 Wave 12 Adults and Wave 7 Teens
Introducing the piracy segments

Since 2012 we have segmented the
population by the frequency of their
illegal behaviour:
                                             PERSISTENT                                 CASUAL
Persistent illegal downloaders: Those                PIRATES                                PIRATES
who download or stream illegal movies or
TV shows at a frequency of at least once      Participate in one or more             Participate in one or more
a week                                          piracy activity at least        piracy activity monthly or less often
                                                     once a week
Casual illegal downloaders: Those who
download or stream illegal movies or TV
shows monthly or less often (but not as
frequently as once a week)

Lapsed illegal downloaders: Those
who have downloaded or streamed                   LAPSED                                     NON
illegal movies or TV shows in the past               PIRATES                                PIRATES
but claim not to ‘nowadays’
                                           Have participated in piracy but no        Have never participated
                                                     longer do so                          in piracy
Non-illegal downloaders: Those who
have not downloaded or streamed illegal
movies or TV shows

                                                                                                                        7
Piracy has remained relatively stable for Australian adults

                                                                            ADULTS 18+
                                                                            Streaming and
                                       2019                               downloading movies,            2020
                                                                            TV or live sport

                                                                              Non Pirates
                                                 9%              Active       Persistent Pirates           11%         Active
                                                          15%    24%          Casual Pirates
                                                                                                                 14%
                                                                                                                       25%
                                                                              Lapsed Pirates

                                                           12%                                     64%           12%
                            64%

Base: Total sample 18+ n= 1229 in 2019 and n=1232 in 2020
P3. Please indicate how often you do each of these activities.                                                                  8
However, there has been an increase in the the proportion of
       teen pirates
                                                                                                               TEENS 12-17
                                                                                                             Streaming and
                                        2019                                                               downloading movies,                 2020
                                                                                                             TV or live sport

                                                                                                                    Non Pirates
                                                 7%                       Active                                    Persistent Pirates           12%          Active
                                                          18%              25%                                      Casual Pirates                            30%
                                                                                                                    Lapsed Pirates                      18%

                                                            10%                                                                          59%
                             65%
                                                                                                                                                       11%

Base: Total sample n=659 in 2019 and n=627 in 2020
P3. Please indicate how often you do each of these activities? Significant change at the 95% confidence level vs 2019
                                                                                                                                                                       9
A new group of persistent pirates may have been triggered by
       Covid-19 lockdowns
                                                                  When was the first time you ever accessed pirated content online?

                                                                                                         ADULTS

                                           8%                                                                8         In the last 6 months
                                           say they first accessed                                           3
                                           pirated content                                                   10
                                           “in the past 6 months”                                                      6 to 12 months ago

                                                                                                             22        1 to 2 years ago

                                                                                                                       3 to 5 years ago
                                                                                                             18

                                                                                                                       6 to 10 years ago

                                                                                                             25        More than 10 years ago

                                                                                                         PERSISTENT

Base: Persistent pirates n= 123                                                                                                                 10
P3c When was the first time you ever accessed pirated content online (movies, TV shows or live sport)?
The story is the same for teens

                                                                   When was the first time you ever accessed pirated content online?

                                                                                                         TEENS
                                            11%                                                              11
                                            say they first accessed                                                     In the last 6 months
                                            pirated content                                                  10
                                            “in the past 6 months”
                                                                                                                        6 to 12 months ago
                                                                                                             19

                                                                                                                        1 to 2 years ago

                                                                                                             26
                                                                                                                        3 to 5 years ago

                                                                                                             25         More than 5 years ago

                                                                                                         PERSISTENT

Base: Persistent pirates n=84; (caution small base)
P3c When was the first time you ever accessed pirated content online (movies, TV shows or live sport)?                                          11
And existing persistent pirates are also more likely to report
         increased frequency of activity in lockdown
                                    In the last 6 months only (March-August 2020), relative to your usual behaviour, would you say you
                                  have streamed or downloaded pirated movies and TV shows more often, less often or about the same?

                                                      ADULTS                                                                                                                               TEENS
                                                                                                                      In the last
                                                                                                                      6 months
                                                                                                                         More
                                                                                                                         About the same                                                         40
                                                             32                                                          Less
                                                                                                                                                                      17
                                   11                                                                                                                                                                      12
                                                                                         4
                                   24                        24                         23                                                                            23                        25         24

                                                             27                                                                                                                                 24
                                   43                                                                                                                                 41
                                                                                        59                                                                                                                 48

                               TOTAL                  PERSISTENT                    CASUAL                                                                        TOTAL                  PERSISTENT       CASUAL

Base: Total Pirates (current or lapsed) n= 452; Persistent n= 123 Casual n= 176; Lapsed n=153 | Base: Total Pirates (current or lapsed) n= 276; Persistent n= 84 Casual n= 124; Lapsed n=68                        12
P4b In the last 6 months only (March-August 2020), relative to your usual behaviour, would you say you have streamed or downloaded pirated movies and TV shows more often, less often or about the same
For teens there is a correlation between time not physically in
        school and piracy frequency
                                                                                                                      TEENS
                                                                                   Average number school weeks ‘missed’ in 2020

          On average teens ‘missed”
                                                                  Total                          6.9                                              Weeks of school   % who pirate MORE
          7 weeks                                                                                                                                    missed         than 6 months ago
          of attending school                                    Male                           6.6
                                                               Female                            7.1                                              2 weeks or less          9%

                                                                 12-13                          6.6                                                   3- 6 weeks          18%
                                                                 14-15                           7.2
                                                                 16-17                          6.7                                                  7-12 weeks           21%

                                                        NSW / ACT                              6.1
                                                                                                                                                  Over 12 weeks           24%
                                                         VIC / TAS                                         10.6
                                                              QLD                                6.8
                                                       SA / NT/ WA                      3.3

                                                     Private school                              7.0
                                                      Public school                             6.6

Base: Teens aged 12-17 who attend school (n= 604)
Q. How many weeks of school have you ‘missed’ (i.e., not attended on site in person) in 2020 because your school was closed due to COVID-19 restrictions?                               13
Teens are spending more time online – especially persistent
         pirates
                                                                                                                     TEENS
                                                                                                      Time spent online each week
                              (13h50 in 2018 and 2019)

                                           TOTAL                               PERSISTENT                             CASUAL         LAPSED      NON PIRATE

                                            14h25                                     15h                               15h           13h30        14h20

                                        90 min/day                               140 min/day                         90 min/day     75 min/day   80 min/day

                               On average
                               teens spent
                               90 minutes
                               per day
                               watching video
                               content online

Base: Total sample n=627; Persistent n=84; Casual n= 124 Lapsed n= 68; Non pirates n=351
Q5 On average, how many hours per week are you spending online?
Q7 How many minutes (or hours), if any, would you say you spend watching movies or videos online in a typical day?                                            14
Teens are spending more time online, especially persistent
         pirates who spend more than 2 hours online each day
                                                                                                                  TEENS
                                                                                                 Time spent online each week
        (13h50 in 2018 and 2019)

                     TOTAL                                  MALE                                 FEMALE                                  12-13                         14-15                  16-17

                      14h25                                 15h00                                  13h50                                 12h30                         14h30                   16h

                  90 min/day                            96 min/day                             83 min/day                            70 min/day                      100 min/day            100 min/day

                                                                        PERSISTENT                                CASUAL                                 LAPSED                NON PIRATE

          On average
          teens spent
                                                                               15h                                    15h                                    13h30                 14h20
          90 minutes
          per day                                                         140 min/day                           90 min/day                             75 min/day              80 min/day
          watching video
          content online

Base: Total sample n=627; Male n=313; Female n= 314; 12-13 n=191; 14-15 n=211; 16-17 n=225; Persistent n=84; Casual n= 124 Lapsed n= 68; Non pirates n=351
Q5 On average, how many hours per week are you spending online?
Q7 How many minutes (or hours), if any, would you say you spend watching movies or videos online in a typical day?                                                                                        15
Across illegal activities frequency of teen piracy is increasing
                                                                                                       TEENS
                                                                               At least once a week     At least once a month                                      Less Often
                                                                                                                                                                                               2020      2019
                                           Stream and watch pirated movie or TV show on YouTube                                5                                       5                   6    16        12
             Use a website to stream and watch a pirated TV show \ series on the internet                                          6                                       4           5        15        10
                             Use a website to stream and watch a pirated movie on the internet                                 5                                   4               6            14        12
                                                                     Download a pirated movie from a website           3                       3                           4                    10        8
                  Use an app on your phone or tablet to access a pirated movie or TV show                              3                           4                           3                10        5
   Stream or download a pirated movie or TV show via a specifically installed app on a…                                    4                           3                   2                    9         6
                  Use a VPN (virtual private network) to access pirated movie or TV content                            3                       3                       3                        9         7
         Streamed and watched a pirated movie or TV show on Facebook or other social… 2                                                    4                           3                        8         7
                                                  Download a pirated TV show \ series from a website                   3                   2                   3                                8         7
   Change your DNS settings to an open DNS provider to access pirated movies or TV… 2                                              2                   3                                        6     New in 2020
                           Use a website to stream and watch pirated live sport on the internet                        3                       3                           4                    10        7
  SPORT
                                  Use an app on your phone or tablet to access pirated live sport                  2                   3                   2                                    7         4
                                   Use a VPN (virtual private network) to access pirated live sport                2               2               2                                            7         5
     Stream or download pirated live sport show via a specifically installed app on a set… 2                                       2           1                                                6         4
          Change your DNS settings to an open DNS provider in your browser or modem… 2                                         1 1                                                              5     New in 2020

                                                                                                               %
Base: Total sample 12-17 in 2020 n=627, 2019 n=659
P3a/b. Please indicate how often you do each of these activities?.                                                                                                                                                  16
Adult piracy frequency remains stable
                                                                                                  ADULTS
                                                                           At least once a week     At least once a month                              Less Often
                                                                                                                                                                           2020      2019
                           Use a website to stream and watch a pirated movie on the internet                       4                           5                       5    14        13
                                      Stream and watch a pirated movie or TV show on YouTube                       3                   4                           6        13        11
             Use a website to stream and watch a pirated TV show/series on the internet                            4                       4                       5        12        12
                                                                 Download a pirated movie from a website       2                   5                           4            11        11
                                                   Download a pirated TV show/series from a website            2                   4                       3                10        11
                                                    Use a VPN to access pirated movie or TV content                3                   3               3                    9         8
     Stream and watch a pirated movie or TV show on Facebook or other social media… 2                                      3                       4                        8         7
                     Use an app on a phone or tablet to access a pirated movie or TV show                          3               2               2                        8         7
  Stream or download a pirated movie or TV show via a specifically installed app on a…                         2                   3               2                        7         6
                                                Change your DNS settings to an open DNS provider               2       1       1                                            4     New in 2020
                          Use a website to stream and watch pirated live sport on the internet                 3                       4                   3                          7
 SPORT                                                                                                                                                                      10
                                 Use an app on your phone or tablet to access pirated live sport               2               2           2                                6         5
                                 Use a VPN (virtual private network) to access pirated live sport              2           3               2                                6         5
Stream or download pirated live sport show via a specifically installed app on a set top… 2                                2           1                                    5         5
 Change modem's DNS settings to an open DNS provider to access pirated live sport                          1           2       1                                            4     New in 2020
                                                                                                           %
Base: Total sample 18+ in 2020 n=1232, 2019 n=1229
P3a/b. Please indicate how often you do each of these activities?.                                                                                                                              17
Infringing Apps are a growing
problem internationally

                                Users download an app,
                                click on a link to a media
                                player, or access an
                                already bundled device for
                                a monthly fee, gaining
                                access to thousands of
                                channels on-demand
                                videos, including movies,
                                TV series, sport and a
                                cornucopia of content.

                                (Source: Dot.LA)

                                                         18
Awareness of infringing apps is growing, especially among
         teens and are unlikely to be recognised as piracy

                                                       ADULTS                                                               Awareness                                                          TEENS
                                                                                                                            Usage
                                                                                                                            Subscription

                                                                                                                                                                                   45
                                             37
                                                                                                                                                                                 2018
                                           2018                                                                                                                                  33%
                                           33%                                                                                                                                                       26                                 49%
                                                               21                20                                                                                                                                     22              paid by
                                                                                                                                     73%
                                                                                                                                                                                                                                        parents
                                                                                                                                     of those who use
                                                                                                                                     these apps say
                                                                                                                                     they are legal

Base - Adults: Stream or download movie or TV show through a set top box device, n=443 Base - Teens: Stream or download movie or TV show through a set top box device, n=355 B3c. Which of the following apps, if any, have you heard of before today?
B3d. Which of the following apps do you currently use? B3e. Which of the following apps do you currently subscribe to? B4. And do you think the following apps are legal or illegal? (teens) *different list of apps in 2018 so for indicative purposes only   19
Adults show increased frequency of legal viewing at home
                                                                                                                         ADULTS
                                                                                     At least once a week                   At least once a month                     Less Often
                                                                                                                                                                                          2020      2019

                                                                                          See a movie at the cinema 5                            20                             56        81         84

                                                                                                Watch live sport on TV                                37                  16         17   70         74

                                                     Stream via an Australian online subscription service                                                  48                   11   6    66         57

                                                                                       Download or stream a movie                            25                  18            16         59         48

                                                                                   Download or stream a TV show                                  27                  17        15         59         50

                                    Stream or download a movie or TV show through a set top box                                             18             9     9                        36         30

           Access movies or TV shows from overseas websites geoblocked in Australia by
                                                                                                                                            19             8     8                        35     New in 2020
                                  changing your DNS settings

                                                                        Buy a "pay-per-view" movie on pay TV                            7    10            16                             34         29

          Use a VPN to access movies or TV shows from overseas websites geoblocked in
                                                                                                                                        12        9         10                            31         23
                                           Australia

                                                                    Buy a "pay-per-view" TV show on pay TV                              6    9         14                                 28         24

                                                                                                                                   %
Base: Total sample 18+ in 2020 (n=1232)
B2. Thinking now about your general viewing of movies and TV shows. Please indicate how often, if ever, you do each of the following.
                                                                                                                                                                                                               20
The frequency of most teen legal viewing is also showing an
           increase                    TEENS
                                                                                     At least once a week                  At least once a month                      Less Often
                                                                                                                                                                                                       2020      2019

                                                                                         See a movie at the cinema                      7                  30                            55            92         91

                                                    Stream via an Australian online subscription service                                                        61                            16   6   83         75

                                                                                      Download or stream a movie                                  29                      25         17                71         58

                                                                                  Download or stream a TV show                                        32                  19        18                 70         57

                                                                                               Watch live sport on TV                                 34                  16        20                 69         63

                         Stream or download a movie or TV show through a set top box device                                                       30                  17       11                      57         38

           Access movies or TV shows from overseas websites geoblocked in Australia by
                                                                                                                                                 24             15         8                           47     New in 2020
                                  changing your DNS settings

                                    Buy a 'pay-per-view' movie on pay TV such as Foxtel or iTunes                                           14             13        18                                45         39
         Use a VPN to access movies or TV shows from overseas websites geoblocked in
                                                                                                                                            15             15        12                                41         27
                                          Australia

                                Buy a 'pay-per-view' TV show on pay TV such as Foxtel or iTunes                                         10        12            17                                     39         30

                                                                                                                                   %
Base: Total sample 12-17 n= 659 in 2019 and n=627 in 2020 Significant change at the 95% confidence level vs. 2019
B2. Thinking now about your general viewing of movies and TV shows. Please indicate how often, if ever, you do each of the following.
                                                                                                                                                                                                                            21
With many subscription services facilitating and benefiting
       from this shift in behaviour
                                                                                                                   ADULTS
        TEENS
         88%                                                                                                        2019          2020
                                                                                                                                                                                        2019
                                                                                                                                                                                         2019         2020
                                                                                                                                                                                                      2020
           71%            TEENS                                                                                                                                       1 SVOD             34%          29%
     64%                   72%                                                                                                                                        2 SVOD             18%          21%

                           53%                                                                                                                                        3+ SVOD            13%          22%
                     46%

                                                                                           TEENS
                                      23%21%                                                24%
                                                            17%             15%
                                                      14%                                   13%
                                                                       8%                                     8%
                                                                                                                        5% 6%           5% 5%                5%        5%           3%
                                                                                                                                                        0%                     0%               2%     2% 1%   1% 1%

      NET AT           Netflix          Foxtel           Stan          Amazon          Disney +        YouTube            Kayo          Fetch TV       Apple TV+ Optus Sport    Binge      AnimeLab     Hayu    10 All
    LEAST ONE         Australia                                      Prime/Prime                       Premium                                                                                                 Access
                                                                        Video

                                                                                             ADULTS: NET Foxtel or Kayo or Binge: 27%

                                                                                             TEENS: NET Foxtel or Kayo or Binge: 31%

Base: Total sample 18+ (n=1229 in 2019 and n= 1232 in 2020)
 Significant change at the 95% confidence level vs. 2019 B3b. Which of the following services do you do you or your household have a paid subscription to?                                                               22
2. How do pirates find
content and behave in
response to site blocking?
                             23
Using search engines remains the dominant way to find
       pirated content – particularly for casual pirates
                                                                                               ADULTS

                                                                                                                            4      Looked for recommendations for the
                                                                    3
                                                                                                                                   best pirate sites on social media e.g.
                                                                    7                                                       8      Facebook, Reddit, Snapchat

                                                                                                                            14     Gone directly to a site or source
                                                                   23                                                              recommended by friends or family

                                                                                                                            24     Browsed the movie / TV show
                                                                                                                                   availability on the service or apps or
                                                                   22                                                              add-ons that you use or subscribe to

                                                                                                                                   Gone directly to a pirate site that you
                                                                                                                                   know of

                                                                                                                            36
                                                                   30
                                                                                                                                   Used a search engine to find a
                                                                                                                                   movie/TV program title or pirate
                                                                                                                                   website

                                                          PERSISTENT                                                      CASUAL

Base: Persistent n= 123; Casual n= 176;
P11 Which of the following best describes the one thing you have done most often to find a pirated movie or TV program?
                                                                                                                                                                             24
Site blocking is a catalyst for different solutions to find
        content, including turning to legal sources when blocked.
                                                                                                                            ADULTS
                                                                  On encountering a blocked site…
                51%
                                                                    81% Searched via a search engine for an alternative site to find the same pirated content
                of active pirates
                have experienced                                    74% Gone directly to an alternative site I know to find the same pirated content
                a blocked site                                      67% Turned to an alternative legal source to access the same content
                                                                    46% Used a VPN to "get around" the block
                                                                                                                                                                                                           46% changed via browser
                                                                    31% Changed DNS settings to an open DNS provider (via browser or modem) to access content                                              29% via modem
                                                                    76% Given up                                                                                                                           26% don’t know

                                                               55                              56
                              51                                                                                                                                                                 51                                 50
                                                                                                                                42                               40
                             2019
                             56%
                             2018
                             46%

                            Total                       Tech Expert                  Quietly confident                     Uncertain                         Novice                         Persistent                         Casual

Base: Total active pirates n=299; Persistent n= 123 Casual n= 176; Tech Expert n=119; Quietly confident n=73; Uncertain n=87; Novice n=20
P9D Have you ever tried to access a pirated movie or TV show or live sport on a website and found it blocked? P9E-J For each of the following, please indicate if you have ever done it or not when encountering a block website?        25
The pattern is very similar for teens

                                                                                                                             TEENS
                                                                  On encountering a blocked site…
                56%
                                                                  76% Searched via a search engine for an alternative site to find the same pirated content
                of active pirates
                have experienced                                  65% Gone directly to an alternative site I know to find the same pirated content
                a blocked site                                    56% Turned to an alternative legal source to access the same content
                                                                  46% Used a VPN to "get around" the block
                                                                                                                                                                                                          52% changed via browser
                                                                  29% Changed DNS settings to an open DNS provider (via browser or modem) to access content                                               13% via modem
                                                                  71% Given up                                                                                                                            34% don’t know

                                                                                                                              67                                67
                                                                                                                                                                                                  62
                        56                                                                                                                                                                                                           53
                                                                                            49

                                                          34

                      Total                       watch video                           45 -60                             1h30                    Over 2 hours per day                      Persistent                             Casual
                                                    30 min or                           minutes                          - 2 hours
                                                  less per day
Base: Total Active Pirates n=208 Persistent n= 84; Casual n= 124 ;
P9D Have you ever tried to access a pirated movie or TV show or live sport on a website and found it blocked? P9E-J For each of the following, please indicate if you have ever done it or not when encountering a block website?            26
Even active pirates support site blocking

                                               Blocking websites and apps that profit from pirated content in Australia is a good idea

                                                                                                                 ADULTS
              66%                                                                                                   (AGREE)
              of teens
              also agree

                                                                                                                                                 75
                                                                                                                         72
                                                                                                67                                                                69
                      66

                                               56                      55                                                                               56                     55

                   TOTAL                    18-24                    25-34                    35-49                   50-64                     65+    Active   Inactive      Have
                                                                                                                                                                           experienced
                                                                                                                                                                             blocking

Base: Total sample n=1232; 18-24 n=155; 25-34 n= 224; 35-49 n=320; 50-64 n=328; 65+ n=205; Active n=299; Inactive n=933, Experienced Blocking n= 222
P6. Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements?                                              27
There is also majority support from adults for action against
          digital platforms
                                 Digital platforms should be required to                                                                                           These digital platforms should be legally
                                  do more to stop movie and TV or live                                                                                                penalised if they do not pro-actively
                                    sport piracy on their platforms?                                                        ADULTS                                   identify and filter out pirated content
         80 %                                                                                                                               80 %
                                     Significant due to
                AGREE                      increase                                                                                                 AGREE
                                       of “no opinion”
         60                                                                                                                                 60
                                      from 30 to 37%

         40                                                                                                                                 40

                                               53                          56                                        55                                                   53              57                          57
                                                                                                       50                                                                                                   48
         20                                                                              44                                                 20                                                     37

          0                                                                                                                                   0
                                                9                                                       9             5                                                                                               6
                                                                                         16                                                                               12
                                                                                                                                                                                                   23       18
                                                                           30                                                                                                             29
         20                                                                                                                                 20

         40                                                                                                                                 40

                DISAGREE                                                                                                                            DISAGREE
         60                                                                                                                                 60
                                             TOTAL                     Persistent Casual             Lapsed Non pirate                                                   TOTAL         Persistent Casual   Lapsed Non pirate

Base: Total sample n=1232; Persistent n= 123 Casual n= 176; Lapsed n=153 ; Non-Pirate n=780                                                                                 45% agree with both statements
P13a Do you agree or disagree that these Digital Platforms should be required to do more to stop movie and TV or live sport piracy on their platforms?
P13b And do you agree or disagree that these Digital platforms should be legally penalised if they do not pro-actively identify and filter out pirated content ?                                                               28
3. Possible influences
on behaviour
                         29
More than ever, piracy is seen by adults as a socially
    undesirable behaviour
                                                                  Downloading or streaming pirated content is stealing \ theft

                                                                                                             ADULTS
                                                                                                                (AGREE)

                                                                                                                                                             85
                                       79%                                  81
                                       of teens also
                                       agree with                          2019                                      69
                                                                           76%
                                       this statement
                                                                           2018
                                                                           73%

                                                                         TOTAL                                    Active                                 Inactive

Base: Total sample n=1232; 18-24 n=155; 25-34 n= 224; 35-49 n=320; 50-64 n=328; 65+ n=205; Active n=299; Inactive n=933, Significant change at the 95% confidence level vs. 2019
P6. Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements?                                        30
But denial of involvement is increasing for most pirates

                                                                         I do not consider myself a movie/TV shows/live sport pirate
            I am watching it
            at home for my                                                                               ADULTS                        TEENS
            own personal
            viewing                                                                                         (AGREE)                     (AGREE)
                                                                                                                                                                                                             I only
                                                                                                                                                                                                             download what
                            I only do it                                                                                                          69%                                                        I can’t get here
                            occasionally
                                                                                                                                                                    68%
                                                                                                                                                                                                      I don't download
                                                                                                       67%                                                                                            the content, only
            Because I don't                                                                                                                                                                           stream
            share the
            pirated content
                                                                                                                                                                                                                Everyone does it

                            I don't put
                            the content                                              63%
                            online, its
                            already there
                            and I just
                            download it

                                                                                          Persistent                                                     Casual

Base: Adults Total Pirates Persistent n= 123 Casual n= 176; Teens: Persistent n=84; Casual n= 124;
P.6 Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements? Significant change at the 95% confidence level vs. 2019
                                                                                                                                                                                                                                   31
And the notion that piracy is the social norm is growing again
         amongst teens
                                                                                        Accessing pirated content is something that
                                                                                                everybody does nowadays
                                                    ADULTS                                                                                                                                TEENS
                                                       (AGREE)                                                                                                                              (AGREE)

                                                                                                   67                                                                                                          84

                            58
                                           52                                                                                                                                                          64

                                                                                                                                                        54                               55
                                                         42
              37
                                                                                                                                                       2019              42                                              41
             2019                                                                                                28                                    39%
             35%                                                       25
                                                                                                                                                       2018
                                                                                     21
             2018                                                                                                                                      40%
             28%

           TOTAL          18-24         25-34         35-49         50-64           65+         Active       Inactive                                TOTAL            12-13            14-15          16-17   Active   Inactive

Base: Total sample n=1232; 18-24 n=155; 25-34 n= 224; 35-49 n=320; 50-64 n=328; 65+ n=205; Active n=299; Inactive n=933
P6. Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements? Significant change at the 95% confidence level vs. 2019
                                                                                                                                                                                                                                  32
Most adults agree there is sufficient legal content
                                                                                                                                                                                Most people
                                                                                                                                                                                agree that there
                                                                      There is enough legal content available                                                                   is enough legal
                                                                                                                                                                                content
                                                                                             ADULTS
              72%                                                                               (AGREE)                                                                         available
              of teens
              also agree
                                                                                  82                                                                     81                     … and this is
                                                                                                    79                                  77                                77
                             76                                                                                                                                                 confirmed as
                                               66
                                                                                                                      69                                                        one of the key
                                                                 63
                                                                                                                                                                                reasons why
                                                                                                                                                                                some are
                                                                                                                                                                                pirating less
                                                                                                                                                                                nowadays.

                                                                                                                                                                                But it is not
                                                                                                                                                                                always their
                                                                                                                                                                                main reason for
                                                                                                                                                                                pirating less
                          TOTAL           Persistent          Casual           Lapsed         Non-Pirates        No SVOD            1 SVOD            2 SVOD          3+ SVOD

Base: Total sample n=1232; No SVOD n=347; One SVOD n= 363; Two SVOD n=250; Three or more SVOD n=272; Persistent n= 123 Casual n= 176; Lapsed n= 153; Non-Pirates n= 780
P6. Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements?
                                                                                                                                                                                                 33
For adults, the increased time at home and the cost of legal
          options are the major given reasons for increasing piracy
                                                          Reasons given by the 10% of pirates who claim they are pirating MORE often

                                                                                                                    ADULTS                                More free time
                                                                                                                                                          is the key
                                                                                                                                                          reason given for
                                         Reason                                                                               ALL REASONS   MAIN REASON   increased piracy
                                         I have more time on my hands these days                                                 49%           49%

                                         The content I watch is not available on the subscription services I pay for             36%           18%

                                         Because I don't have to pay                                                             48%           10%
                                                                                                                                                          Paying vs not
                                         Because I can                                                                           30%            7%        paying for
                                                                                                                                                          content
                                         It's easier than using a subscription service                                           38%            7%        also has a major
                                                                                                                                                          role to play
                                         Nobody is stopping me                                                                   29%            5%

                                         Can't say                                                                                4%            4%

Base: Total sample who are doing it more often n=44 ( small base)
P5c Which of the following reasons explain why you think you are downloading or streaming more than 12 months ago?
P5d Which one is the main reason that best explains why you think you are downloading or streaming more than 12 months ago?
                                                                                                                                                                             34
For teens, payment appears to play a greater role as a barrier
          to legal consumption
                                                          Reasons given by the 14% of pirates who claim they are pirating MORE often

                                                                                                                      TEENS

                                          Reason                                                                              ALL REASONS   MAIN REASON

                                          Because I don’t have to pay                                                            58%           32%

                                          The content I watch is not available on the subscription services I pay for            46%           25%

                                          It’s easier than using a subscription service                                          33%           11%

                                          I have more time on my hands these days                                                37%           21%

                                          Because I can                                                                          46%            9%

                                          Nobody is stopping me                                                                  31%            2%

Base: Total sample who are doing it more often n=39 ( small base)
P5c Which of the following reasons explain why you think you are downloading or streaming more than 12 months ago?
P5d Which one is the main reason that best explains why you think you are downloading or streaming more than 12 months ago?
                                                                                                                                                          35
4. Focus on cyber risks
CCA Consumer campaigns in 2017 and 2020 have highlighted the cyber
risks associated with pirate sites, specifically targeting casual pirates

                                                                            36
Pirates are increasingly aware of the cyber security risks
        of piracy
                                                          Streaming or downloading pirated TV shows or movies heightens exposure
                                                                to viruses or other malware on your computer or other devices

                                                                                                                     ADULTS
                                                                                                                        (AGREE)

                                                                                                                                                                                         85
                                                                  80                  78                                                                             79
                                              74                                                          76
                                                                                                                             71                                                                         73
                                                                                                                                                 69
          Teens are
                                            2019
          more likely                       67%
          to agree
          than adults
          – 79%

                                          TOTAL                18-24               25-34               35-49               50-64                65+                Active          Pirate had         Inactive
                                                                                                                                                                                   security pb

Base: Total sample n=1232; 18-24 n=155; 25-34 n= 224; 35-49 n=320; 50-64 n=328; 65+ n=205; Active n=299; Inactive n=933, had a cybersecurity issue because of piracy n= 216
P6. Thinking about the pirating of movies or TV shows online, please indicate how much you agree or disagree with each of these statements? Significant change at the 95% confidence level vs. 2019              37
Whilst there is concern about cyber safety,
          teens are less concerned than adults                                                                                      Fear of losing personal information
                                                                                                                                    may be enough to make adults
                                                                                                                                    change their behaviour

                                    MAIN REASON                                                                                     ADULTS     TEENS

                                    I am concerned about exposing my personal information when pirating                               27%        6%

                                    I have access to enough content via paid services I subscribe to and legitimate free services     24%        38%

                                    It takes too much time and effort to find pirated content these days                              17%        8%

                                    I'm worried about getting caught pirating                                                          9%        2%

                                    I'm worried about getting viruses on my computer                                                   5%        12%        ADULTS 8%
                                    My computer was affected by virus'/malware after visiting pirate sites                             3%        2%         TEENS 14%

                                    I felt bad about pirating                                                                          3%        10%

                                    Site blocking is making it more difficult to find pirated content online                           2%        6%

                                    Other reason                                                                                       7%        4%

                                    My parents have told me not to                                                                               10%

Base: Teens Total sample who are doing it less n=132 Base: Adults Total sample who are doing it less n=234
P5a Which of the following reasons explain why you think you are downloading or streaming less than 12 months ago?
P5b Which one is the main reason that best explains why you think you are downloading or streaming less than 12 months ago?                                               38
Most Australians claim to be cautious when it comes to
          cyber safety
                                                                                                I am cautious about cyber safety

               TEENS                                                                                               ADULTS
                                                                                                       Strongly agree               Somewhat agree
                   Total                           Total
                   agree                           agree
                    88%                             87%

                                                                                                                                                                     41
                     45                              53                    51                                           54                     52                              60
                                                                                                  54                                                                                       62
                                                                                                                                                                                                     45

                     43                                                                                                                                              52
                                                     34                    37                     31                    36                     34                              31          29        30

                  TOTAL                           TOTAL               Persistent               Casual                Lapsed             Non-Pirates           Tech Expert    Quietly    Uncertain   Novice
                                                                                                                                                                            confident
            Teens are as
            cautious as                                                                                                               Those who see themselves as technically proficient
            adults                                                                                                                             also claim to be more cautious

Base: Total sample n=1232; Persistent n= 123 Casual n= 176; Lapsed n= 153; Non-Pirates n= 780; Tech Expert n=289; Quietly confident n=269; Uncertain n=393; Novice n=281
B1 Thinking now about your experiences with internet and technology, please indicate how much you agree or disagree with each of these statements                                                            39
The majority of active pirates have experienced cyber issues -
          persistent pirates more so than casuals
                                                 TEENS                                                                PERSISTENT                               ADULTS
                                                                                                                      CASUAL

             Pop-ups that contain                                                                                                    Pop-ups that contain                                          51
                                                                                            42
            malware that affect your                                                                                 TEENS          malware that affect your
                                                                                                                 55% of actives            device                                        36
                   device                                                       31
                                                                                                                have experienced
                                                                                                                  some major         A virus or malware on                                    43
             A virus or malware on                                                       39                        cybersafety      your internet connection
                                                                                                                     issues.                                                       28
            your internet connection
                                                                          24
                                                                                                                                        Ransomware being                                34
                                                                                                                                        installed onto your
                                                                                       36                           ADULTS                                                   19
            Losing or exposing your                                                                                                      network or device
                                                                                                                  59% of actives
                personal details                                                                                    have ever
                                                               13                                                                   Losing or exposing your                        28
                                                                                                                   experienced
                                                                                                                   cyber safety         personal details                15
                   Ransomware being                                               31                                 issues.
                   installed onto your                                                                                                                                            25
                    network or device                             16                                                                 Being a victim of fraud
                                                                                                                                                                    12
                                                                             27
               Being a victim of fraud                                                                                                                                             28
                                                                                                                                     Your TV being hacked
                                                           9                                                                                                       10

                                               %                                                                                                               %

Base: Teens Active pirates, Persistent n= 84 Casual n= 124; Base: Adult Active pirates, Persistent n= 123 Casual n= 176;
P10 Have you ever experienced any of the following when you have accessed pirated content through apps/add-ons used on any device
                                                                                                                                                                                                        40
Yet there remains some disconnection between cyber safety
          risk and piracy behaviour

                                                                                                                        PERSISTENT   CASUAL

                                                   Are cautious about cybersafety                                          88%        85%             CCA
                                                                                                                                                   Consumer
                                                   Are “very cautious”                                                     37%        31%     campaigns in 2017
                                                                                                                                                and 2020 have
                                                                                                                                                highlighted the
                                                   Agree that streaming or downloading pirated TV      Agree               80%        77%
                                                                                                                                                  cyber risks
                                                   shows or movies heightens exposure to viruses or                                            associated with
                                                   other malware on your computer or other devices     Strongly Agree      33%        26%         pirate sites,
                                                                                                                                                  specifically
                                                   Have had some negative experiences online because of pirating           88%        83%      targeting casual
                                                                                                                                                     pirates
                                                   Have had a significant cybersafety issue due to piracy                  66%        54%

                                                   Say they are pirating LESS OFTEN                                        27%        59%

                                                   Are still actively pirating                                            100%        100%

                                                   Are now doing it more often                                             32%        4%

Base: Adult active pirates n= 299; Persistent n= 123 Casual n= 176;                                                                                               41
To summarise

                           Seeking and                Behavioural
Pandemic Piracy                                                             Risky Business             The Pathway
                            Blocking                   Influences

• Lockdown appears      • Search matters most      • Piracy is socially    • Pirates know           • Raise awareness of
  to have influenced    • Persistent pirates         unacceptable yet a      piracy has cyber         personal and industry
                          have known                                                                  impact of piracy
  viewing                                            social norm             security risks
                          destinations and are                                                        through strategic
• Australians have        habitual                 • Most distance         • Of greater concern       messaging campaigns
  increased legal       • Blocking prompts a         themselves from         for adults who           and education
  viewing                                            their actions           have more to lose        programmes
                          range of spillover
• Incidence and           behaviours               • Opportunity and       • Most claim to be       • Build on strong
                                                                                                      copyright enforcement
  frequency of piracy   • Yet Australians            availability drive      cautious
                                                                                                      legislation and
  has grown for           support blocking and       behaviour             • And yet many still       collaborate with tech
                          want digital platforms
  teens                                            • Payment still plays     see piracy as a risk     platforms to introduce
                          to be accountable
                                                     a role in limiting      worth taking             more friction for
                        • DNS and VPN enable                                                          pirates
                          site block                 legal viewing
                                                                                                    • Continue to innovate
                          circumvention and role
                                                                                                      in business models
                          in accessing pirated
                                                                                                      making content
                          content needs
                                                                                                      available legally.
                          investigation

                                                                                                                               42
APPENDICES

             43
Profiling active Adult pirates
                                                                                      Total                          25

                                                                                     Male                                 30
                                      ACTIVE (25%)                                 Female                      20                                      Active adult pirates are
                                                                                     18-24                                                    50   predominantly between 18 and
                                                                                     25-34                                                    50    34yo – a key target for CCA
                                                                                     35-49                          24
                                                   Active                            50-64            9                                                      campaigns.
                               11%                   24%                               65+    4

                                                                 Children in the Household                                         38
                                         14%                                    No children                    20

                                                                                 5 Cap city                          26
                                                                          Rest of Australia                     21
          64%                            12%
                                                                 Primary/ secondary school                    18
                                                                    College/ apprenticeship                  17
                                                                                 University                                        37
                                                                                                                                                         University educated
                                                                             Has no SVOD              10
                                                                            Has one SVOD                       20
                                                                            Has two SVOD                                      33
                  Non Pirates                                                Has 3+ SVOD                                                42               Multiple subscriptions
                  Persistent Pirates                                     Less than $50,000                    18
                                                                           $50,000-$89,999                              27
                  Casual Pirates                                                  $90,000+                                    32
                  Lapsed Pirates                                               Tech Expert                                               45               Self proclaimed technical
                                                                          Quietly confident                              28
                                                                                  Uncertain                        23
                                                                                                                                                          experts
                                                                                    Novice        7

                                                                                                          POP. AVERAGE

Total sample 18+
P3. Please indicate how often you do each of these activities.                                                                                                                        44
Some differences between persistent and casual adult pirates
                                                                                      Total                11
                                                                                                                                                           Total                        14
                                                                                     Male                   13                   CASUAL (14%)
                                       PERSISTENT (11%)                            Female           9
                                                                                                                                                          Male                               17
                                                                                                                                                        Female                     11
                                                                                     18-24                                  24                            18-24                                             26
                                                                                     25-34                             20                                 25-34                                                  30
                                                    Active                           35-49                 11                                             35-49                     13
                                                                                     50-64     3                                                          50-64        6
                                11%                  24%                               65+    2                                                             65+    1
                                                                 Children in the Household                            19              Children in the Household                               19
                                         14%                                    No children        8                                                 No children                   12
                                                                                 5 Cap city                12                                         5 Cap city                        15
                                                                          Rest of Australia         9                                          Rest of Australia                   12
          64%                             12%
                                                                 Primary/ secondary school          8                                 Primary/ secondary school                10
                                                                    College/ apprenticeship        8                                     College/ apprenticeship               10
                                                                                 University                      16                                   University                                  21
                                                                             Has no SVOD       4                                                  Has no SVOD              7
                                                                            Has one SVOD           9                                             Has one SVOD                      11
                                                                            Has two SVOD                        14                               Has two SVOD                                 19
                 Non Pirates                                                 Has 3+ SVOD                               21                         Has 3+ SVOD                                   21
                 Persistent Pirates                                      Less than $50,000             9                                      Less than $50,000                9
                                                                           $50,000-$89,999                  13                                  $50,000-$89,999                         14
                 Casual Pirates                                                   $90,000+                 11                                          $90,000+                                   20
                 Lapsed Pirates
                                                                               Tech Expert                                 22                       Tech Expert                                        23
                                                                          Quietly confident                 12                                 Quietly confident                         15
                                                                                  Uncertain         9                                                  Uncertain                        14
                                                                                    Novice    3                                                          Novice        5
                                                                                         POP. AVERAGE                                                                                   POP. AVERAGE

Total sample 18+
P3. Please indicate how often you do each of these activities.                                                                                                                                                        45
Non-active adults are older with less technical confidence
                                                                                      Total                                   64

                                                                                     Male                               58
                   NON PIRATES (64%)                                               Female                                              69

                                                                                     18-24    32
                                                                                     25-34         35
                                                    Active                           35-49                                    65

                                11%                  24%                             50-64
                                                                                       65+
                                                                                                                                             81
                                                                                                                                                  87   Non-actives skew older
                                         14%                     Children in the Household                    50
                                                                                No children                                        69

                                                                                 5 Cap city                                  62
          64%                             12%                             Rest of Australia                                       67

                                                                 Primary/ secondary school                                              71             Less likely to have
                                                                    College/ apprenticeship                                        68                  university education
                                                                                 University                        54

                                                                             Has no SVOD                                                     82        More likely to have no
                                                                            Has one SVOD                                               71              subscription services (and
                 Non Pirates                                                Has two SVOD                       52
                 Persistent Pirates                                          Has 3+ SVOD                 41                                            watch less video content
                                                                                                                                                       generally)
                 Casual Pirates                                          Less than $50,000                                              72
                                                                           $50,000-$89,999                                   63
                 Lapsed Pirates
                                                                                  $90,000+                         54

                                                                               Tech Expert              39
                                                                          Quietly confident                             59
                                                                                  Uncertain                                       66
                                                                                                                                                           More likely to identify as
                                                                                    Novice                                                        86       technically “novice”
Total sample 18+
                                                                                                                    POP. AVERAGE
P3. Please indicate how often you do each of these activities.                                                                                                                          46
Active teen pirates spend significantly more time watching content than the
    average                       TOTAL                30
                                                                         Male                         32
                                                                       Female                 27
                ACTIVE (30%)                                             12-13     20
                                                                         14-15                   29
                                                                         16-17                                       40        Active pirates skew older
                                                                Public school                      30
                                                               Private school                      30

                            12%          Active   missed 0- 2 weeks of school               25
                                                                   3-6 weeks                               34
                                         30%                      7-12 weeks
                                                         More than 12 weeks                 25
                                                                                                           34

                                   18%
                                                   Online 6 hours or less p.w.                28                               Males who spend more time
                                                                7 to 12 hours               26
     59%                                                      13 to 18 hours                  28                               online are the most active
                                                               19 to 24 hours                                   37
                                  11%                     More than 24 hours                          32                       pirates
                                          Watch video 30 min or less per day           22
                                                               45-60 minutes                  27
                                                              1h30 - 2 hours                       30                          Active pirates spend more
                                                   More than 2 hours per day                                              51
                                                                                                                               than 2 hours per day
                                                      Parent limit screen time                   28                            watching video content
          Non Pirates                                                  No limit                       31

          Persistent Pirates                                     Tech expert                                         40
                                                            Quietly confident                              34
          Casual Pirates                                            Uncertain     18
                                                                      Novice                  27
          Lapsed Pirates
                                                                    No SVOD                 25
                                                                   One SVOD                           32
                                                                   Two SVOD              24
                                                                    3+ SVOD                             33
                                                                                       POP. AVERAGE
Total sample 12-17 n=627;                                                                                                                                  47
2020 AUSTRALIAN PIRACY
BEHAVIOURS AND ATTITUDES RESEARCH
This research is commissioned by Creative Content Australia and carried out by Anna Meadows of Sycamore – a research consultant with 20
years of multinational experience in advertising, market research, marketing and behavioural science consultancy. CCA and Sycamore have
partnered on this annual research project since 2009, making this the most comprehensive longitudinal piracy study in Australia and providing
an enormous breadth and depth of qualitative and quantitative insights into the behaviours and attitudes of Australians aged over 12 years in
regard to online piracy.

                                                                                                                                                48
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