2019 Cookie Book - Girl Scouts of Western Ohio

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2019 Cookie Book - Girl Scouts of Western Ohio
2019
Cookie
Book

         1
2019 Cookie Book - Girl Scouts of Western Ohio
HOW THE COOKIE CRUMBLES

10%                   13%
Customer              Camp
Service               Programming
and Support           and Facilities

14%                   17%
Girl Scout            Member and
Leadership            Volunteer
Experience            Support

19%                   27%
Troop Proceeds        Cookie Program
and Rewards           and Vendor Costs

TABLE OF CONTENTS
How the Cookie Crumbles		     2
Cookie Program Timeline		     3-4
Responsibilities/Requirements 5
Troop Proceeds and Resources 6           COOKIE COORDINATOR INFO
Ways to Participate			        7
                                         Name:
Digital Cookie			8
                                         Service Unit:				SU#:
Cookies for a Cause			        9
                                         Address:
Caregiver Meeting			10
Entrepreneurship			11                    Email:
Cookie Program Rewards		      12-13      Home No.:
eBudde Basics			14                       Cell No.:
Placing your Initial Order		  15         Best Time to Call:		 Please Don't Call After:
Goal Getter Phase			          16
Cookie Delivery			17                     EBUDDE LOGIN INFO
Cookie Booths			18-19
                                         eBudde Website: cookieportal.littlebrownie.com
Cookie Cupboard Basics		      20
                                         eBudde Login:
Cookie Cupboard Locations     21-23
                                         eBudde Password:
Allocating Cookies			24
                                         Digital Cookie Website: gsdigitalcookie.com/gswo
Cookie Exchange			25
                                         Digital Cookie Login:
Troop to Troop Transfers		    25
                                         Digital Cookie Password:
Submitting Final Rewards		    26
Payments and Finances		       27-29
Finishing Out the Sale		      30
                                         CUSTOMER CARE
FAQs					31                              Phone: 888.350.5090
Cookie Program Checklist		    32         Email: customercare@gswo.org
                                         Website: gswo.org/cookieresources
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2019 Cookie Book - Girl Scouts of Western Ohio
COOKIE PROGRAM TIMELINE

    December 2018                                                                     January 2019
    Sunday        Monday   Tuesday    Wednesday   Thursday        Friday   Saturday       Sunday       Monday       Tuesday   Wednesday   Thursday        Friday   Saturday
                                                                           1                                    1             2           3          4             5

2            3             4          5           6          7             8          6            7            8             9           10         11            12

9            10            11         12          13         14            15         13           14           15            16          17         18            19

16           17            18         19          20         21            22         20           21           22            23          24         25            26

23           24            25         26          27         28            29         27           28           29            30          31

30           31

                                                                                      January 3
                                                                                      Cookie Rookie Webinar 7pm.
                                                         December 3
                                       Online training for experienced                January 4
                                            Troop Managers opens at                   Order taking begins & Digital Cookie opens!
                                            gswo.org/cookieresources.
                                                                                      January 18
                                                           December 4                 Troops can view council
                                                  Cookie Basics for Troop             sponsored booths.
                                                   Leaders Webinar 7pm.
                                                                                      January 21
                                                   December 6                         1st booth sign up 6pm.
                           Cookie Rookie Webinar 12pm and 7pm.
                                                                                      January 22
                                                       December 17                    Initial Cookie Order Phase Webinar 7pm.
                                Digital Cookie access opens for TCM's
                                                                                      January 24
GLOSSARY OF ACRONYMS                                                                  2nd booth sign up 6pm.

                                                                                      January 28
DOC or DC = Digital Cookie                                                            3rd booth sign up 6pm.
DOC DLVR = Digital Cookie Girl Delivered Orders​
DOC DON = Digital Cookie Donated                                                      January 31
                                                                                      4th booth sign up 6pm.
DOC SHIP = Digital Cookie Shipped
CFAC = Cookies for a Cause
TGOC = Troop Gift of Caring
SU = Service Unit
SUCC = Service Unit Cookie Coordinator (volunteer)
TCM = Troop Cookie Manager
 PGA = Per Girl Average
 IO = Initial Order
GG $4 or GG $5 = Goal Getter
SPEC = Specialty $5 cookies
                                                                                                                                                                          3
2019 Cookie Book - Girl Scouts of Western Ohio
COOKIE PROGRAM TIMELINE
February 2019                                                                       March 2019
    Sunday       Monday    Tuesday   Wednesday   Thursday       Friday   Saturday       Sunday       Monday    Tuesday   Wednesday   Thursday        Friday   Saturday
                                                            1            2                                                                      1             2

3            4            5          6           7          8            9          3            4            5          6           7          8             9

10           11           12         13          14         15           16         10           11           12         13          14         15            16

17           18            19        20          21         22           23         17           18           19         20          21         22            23

24           25           26         27          28                                 24/31        25           26         27          28         29            30

                                                       February 1                   March 1
                                         Troops can begin soliciting                Cookie booths begin; cupboards open.
                                     non-council sponsored booths.
                                                                                    March 5,12,19
                                                  February 1                        Pending cupboard order in by noon.
                     Troop orders due into eBudde by 11:59pm.
                                                                                    March 8
                                                       February 2                   Collect money from initial orders.
                                          Goal Getter Phase begins;
                              watch for eBudde Cookie News email.                   March 14
                                                                                    Girl delivery in DOC shut off at 11:59pm.
                                                    February 5
                          Cookie Goal Getter Phase Webinar 7pm.                     March 15-17
                                                                                    Cookies for a Cause Weekend.
                                                           February 11
                                                 5th booth sign up 6pm.             March 19
                                                                                    Finishing out the Cookie Program
                                                          February 18               webinar 7pm.
                                          Unlimited booth sign up 6pm.
                                                                                    March 24
                                                      February 19                   Cupboards close; last day for council
                                Cookies in Hand Phase Webinar 7pm.                  sponsored cookie booths. DOC shipped
                                                                                    order shut off after 11:59pm today.
                                                       February 21
                                      Last day of Goal Getter Phase,                March 29
                                 orders must be entered by 11:59pm.                 Troop cookie money must be deposited;
                                                                                    envelopes due to SUCC.
                                                   February 22 – 24
                                             National Cookie Weekend                May 2019
                                                                                    Rewards begin shipping
                                                      February 22 - 28
                                                        Cookie Delivery

                                                     February 26
                              Pending cupboard order due by noon.

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2019 Cookie Book - Girl Scouts of Western Ohio
FIVE SKILLS
         Goal Setting                                                                 People Skills
         Girls set Cookie Program goals and, with their troop, create                 Girls learn how to talk (and listen) to their customers,
         a plan to reach them. This matters because girls need to                     as well as how to work as a team with other girls.
         know how to set and reach goals to succeed in school,                        This matters because it helps them perform better
         on the job, and in life.                                                     with group projects, sports teams, on the playground,
         Decision Making                                                              and later at work.
         Girls decide where and when to sell cookies, how to market                   Business Ethics
         their sale, and what to do with their earnings. This matters                 Girls act honestly and responsibly during every step of
         because girls must make many decisions, big and small, in                    the Cookie Program. This matters because employers
         their lives. Learning this skill helps them to make good ones.               want to hire ethical employees—and the world needs
         Money Management                                                             ethical leaders.
         Girls develop a budget, take cookie orders, and handle
         customers' money. This matters because girls need to
         know how to handle money—from their lunch money
         to their allowance and their future paycheck.

PARTICIPANT REQUIREMENTS
All registered Girl Scouts with a signed caregiver agreement can participate in the Cookie Program. All troops must be clear
of any debt due to council in order to participate. While caregivers with an outstanding debt (including those within one
year from date of full payment) cannot take orders, their Girl Scout may still participate in booth sales with her troop.
The troop must have:                                                          Tip:
• A current financial report with bank account information on file at their   Keep a binder with all your caregiver permission slips inside clear page
  regional Girl Scout Center                                                  protectors. Anytime you have a signed receipt slide it in each girl's
                                                                              sleeve. This will help you stay organized.
• At least two registered and approved troop leaders
  • A registered, volunteer-approved adult as the Troop Cookie Manager
    who has signed the troop manager agreement form (can be a troop
    leader but must add this as a role).
• To register as the Troop Cookie Manager, update by going to gswo.org
  and logging into MyGS from the homepage. You should update your
  role here to reflect your new title. If you need further assistance with
  this process, contact Customer Care at customercare@gswo.org or by
  calling 888-350-5090.

PARTICIPANT RESPONSIBILITIES
The Troop Cookie Manager is responsible for:
• Completing the online Troop Cookie Manager agreement form.
• Making sure any time cookies or money exchanges hands between
  caregivers and/or volunteers that a receipt is written, dated and signed.
• Using eBudde to track troop's sales and finances.
• All cookies that are ordered, picked up at a cupboard, or transferred
  from another troop. (Be sure to always count your product!)
• Collecting and keep all caregiver permission slips and signed receipts.
• Always complete a receipt. Follow the financial procedures on page
  27-29 for detailed steps to money management success.
• All girl rewards earned by the troop. Troop managers should
  distribute girl rewards within two weeks of receiving.
Each caregiver is responsible for:
  • All cookies ordered and picked up for their Girl Scout.
  • All funds collected from customers for the purchase of cookies.
    Families must turn in all payments to the troop manager by set
    deadlines. All checks should be written to Girl Scouts of Western
    Ohio (GSWO).

                                                                                                                                                         5
2019 Cookie Book - Girl Scouts of Western Ohio
TROOP PROCEEDS AND RESOURCES
                                                                       Troop Resources and Webinars
How much will my troop Earn?
Troop proceeds are based on the per girl average (PGA) of your           Cookie Rookie: First Time Troop Cookie Manager
troop. Take the total number of packages sold by your troop,             We provide many resources and trainings, including the
divide by the number of girls selling, and plug that into the chart      Cookie Rookie guidebook and kit, but your main support is
below to figure how much your troop will earn per package sold.          your SUCC, connect with them for your cookie training. Not
                                                                         sure who this is? No worries, contact our Customer Care
*Troops that early bird registered with five girls (CSA can have         team at (888) 350-5090.
three girls) and two approved leaders and participated in the Fall       Experienced Troop Manager
Product Program will earn the bonus rate. Product Sales staff will       Online training is available at gswo.org/cookieresources
enter your bonus rate into eBudde for you by Feb 1st.                    starting December 3, 2018.
                                                                         Troop Financial Management
                            Rate per         *Bonus Rate Per             Required for all volunteers who handle funds. This recorded
          PGA               Package             Package                  webinar is available at gswo.org/cookieresources.
         1 - 179              $0.55                $0.60                 Cookie News
                                                                         Stay tuned for weekly emails on Mondays and "Cookie Bites"
       180 - 239              $0.60                $0.65                 sent through eBudde. These are important to read and watch
         250+                 $0.70                $0.75                 to keep up-to-date during the sale!

                                                                                    Cookie Bites
Do you have a Girl who isn't selling?                                              Cookie Bite videos were introduced last year and
The Cookie Program is optional for all girls and families. We hope                 received rave reviews so they are back and a few
that they would like to be part of the largest girl-led business                   more have been added! Cookie Bites are short,
in the world, but we understand that it's not a perfect fit for                    animated videos (three minutes or less) that will go
every family. No worries, this will not affect your proceeds rate,       out weekly through our Cookie News emails from eBudde.
or chances of earning the bonuses. Girls not selling do not count        They are designed to highlight information that is pertinent to
toward your troop PGA.                                                   know for that specific time in the Cookie Program.

CSA Option                                                             Cookie Webinars
    We're saving for a big Trip!                                       Register for webinars at gswo.org/cookieresources. Register
    Girl Scout Cadette, Senior, and Ambassador (CSA) troops can        now and save to your calendar! If you missed a live webinar,
    make a majority decision to opt out of rewards and earn an         recordings will be posted at gswo.org/cookieresources. You
    additional $0.05 per package sold. Troops taking this option       will also receive an email with a link to the recording for your
    will still earn troop rewards, patches, DOC rewards, Cookies for   convenience.
    a Cause rewards, and Initial order rewards. See page 14 for          Cookie Basics for Troop Leaders
    details on how to select this option in eBudde.                      December 4, 2018 - 7 p.m. For troop leaders, learn how to
                                                                         support the program and your troop when you are not the
                                                                         Cookie Manager.
                                                                         Cookie Rookie
                                                                         December 6, 2018 - 12 p.m. + 7 p.m. January 3, 2019 - 7
                                                                         p.m.
                                                                         For all you new Troop Cookie Managers, join us for this
                                                                         interactive session to get your questions answered
                                                                         and learn next steps.
                                                                         Troop Cookie Manager
                                                                         Designed with the three phases of the program and
                                                                         will give you tips on next steps during each phase.
                                                                         •   Initial Order Phase - January 22, 2019 - 7 p.m.
                                                                         •   Cookie Goal Getter Phase - February 5, 2019 - 7 p.m.
                                                                         •   Cookies in Hand Phase - February 19, 2019 - 7 p.m.
                                                                         •   Finishing our the Cookie Program - March 19, 2019 - 7 p.m.

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2019 Cookie Book - Girl Scouts of Western Ohio
WAYS TO PARTICIPATE
What's great about the annual Girl Scout Cookie Program is that families can customize their Girl Scout's experience.
Girls can participate with your troop in all the ways below or they can pick what is right for them!

 1. Order Taking                                                              Troop Cookie Managers:
    Initial order through the end of the program                                 Four Easy Steps To Get Movin' with
    Girls can use their order taker cards to visit friends and family            Digital Cookie
    and local neighborhoods, with adult supervision and approval,

                                                                                      1
    and take pre-orders for their cookies. Girls should not collect
    money for any order prior to delivery unless they order through                                 Register
    Digital Cookie (see below for details on Digital Cookie). Girls will                            Open your email and follow the steps
    then give their order cards to their Troop Cookie Manager by                                    to set up your account and password.
    their designated deadline.
    Tip:
    Set a troop meeting to take place no later than Feb, 1 2019 to collect

                                                                                      2
    girl order cards. If girls and caregivers cannot attend, make sure they                         Set up site
    know how to get their order card totals to you or they can email you
                                                                                                    Set up your account and view all
    their totals.
                                                                                                    of your girls listed in Digital Cookie.
2. Digital Cookie
    Initial order through the end of the program
                                                                                                    Track Goals

                                                                                      3
    Digital Cookie is a GSUSA approved web platform that girls can
    use to expand their cookie business! Girls and caregivers can                                   View girls' sales and track their
    visit gsdigitalcookie.com/gswo to set up their account.                                         progress using the dashboard!
                                                                                                    Share with your girls and
    Customers can purchase cookies to be shipped to their home                                      caregivers at your meetings!
    or delivered by the girl. All Digital Cookie orders are paid by
    credit card from the customer, so there are no funds to collect!

                                                                                     4
    Reminder: Girls can only have one email connected to their
    Digital Cookie account. Girls cannot have multiple accounts.                                    View Reports
                                                                                                    View reports that show sales by
    Through Digital Cookie girls can:                                                               troop or down to the girl! You can
    •   Upload their own video and photo to customize their 		                                      view every 'girl delivery' order.
        marketing emails. More details on page 8.
    •   Market their cookie business to friends and family via 		             3. Cookies in Hand
        email or Facebook. See below for online marketing guidelines.
                                                                               March Only
    •   Collect orders from customers to be hand delivered
        or shipped.
                                                                               Booth sales are a troop activity where girls set up a
                                                                               mobile store in front of local retailers. Your troop can
    •   Earn Digital Cookie specific rewards! (See page 12)                    decide if they want to participate in booth sales and
    Online Marketing Guidelines                                                how many. Make sure when you sign up for booth
                                                                               sales you have girls and adults to manage the booth.
    •   Girls should never share their last names, addresses or
                                                                               Council-sponsored booth sales are confirmed and set
        any contact information when marketing their products.
        Online marketing should always be done with accounts 		                up by product sales staff at major retailers, such as
        set to private. Girls can only market their online storefront 		       Kroger, Walmart, and local malls. See page 18 for details
        to friends and family; people that the girl or family personally       on how to sign up for council-sponsored booth sales.
        know. Storefronts or websites like Craig's List, eBay, or open         Your troop can solicit its own booth locations starting
        pages on Facebook or sale groups where the Girl Scout 		               February 1, 2019. Try places like local banks and smaller,
        does not know all the members are forbidden. Digital Cookie
        storefronts will be deactivated if we find that girls are selling
                                                                               'mom and pop' grocery stores. Check instructions on page
        cookies in ways that are unsafe; girl safety is our number 		          19 on how to set up.
        one priority.
                                                                               Girls who have cookies in hand can walk door to door with
                                                                               supervision or go to their caregiver's place of employment
                                                                               and sell cookies during this phase of the program as well.
                                                                               Tip:
                                                                               Review the Booth Sales Rules on page 19, and make sure
                                                                               caregivers are aware. All adults attending a booth sale must
                                                                               be registered as a troop leader or troop assistant before booth
                                                                               sales start. Be sure to get all of your adults registered early!
                                                                               Download booth rules from gswo.org/cookieresources to share
                                                                               with caregivers.

                                                                               Don't forget to use your "5 for $20" flier provided with your
                                                                               cookie materials to help promote your sales!
                                                                                                                                                  7
2019 Cookie Book - Girl Scouts of Western Ohio
DIGITAL COOKIE
			                           		                  Initial Order Through the End of the Program
                                                   Digital Cookie is a GSUSA approved web platform that girls can use to expand their
                                                   cookie business! This year our Digital Cookie platform will be run through the Me2
                                                   system. (This is the same online system that girls use during the Fall Product Program).
                                                   Visit gsdigitalcookie.com/gswo.
                                                   Caregivers can to set up a Digital Cookie storefront with their Girl Scout starting
                                                   January 4th. (See the Family Guide for instructions for Caregivers). Customers
                                                   can purchase cookies to be shipped to their home, or delivered by the girl. All
                                                   Digital Cookie orders are paid by credit card at the time of the order, so there
                                                   are no funds to collect!
                                                   (Reminder: Girls can only have one email connected to their Digital Cookie account.
                                                   Girls cannot have multiple Digital Cookie accounts; Girls with separated caregivers
                                                   are encouraged to share one account).

 Through Digital Cookie, Girls Can:                                               Caregivers will NOT receive an email to access Digital Cookie. Once
                                                                                  Digital Cookie opens on January 4th, caregivers can
 • Upload their own video and photo to customize their marketing
   emails, (proven to increase sales!) or they can record their voice 		          log in and set up the account with their Girl Scout. The system will
   so their Me2 avatar will come to life!                                         not allow marketing emails to be sent until the sale begins. If a girl
                                                                                  used the Me2 system during the Fall Product Program, she can
 • Market their cookie business to friends and family via email or                use the same email and password to set up her cookie storefront.
   Facebook (closed, private pages only). See online marketing
   guidelines on page 7.                                                          (Bonus: Her customer list from the Fall Program will automatically
                                                                                  show up).
 • Collect orders from customers to be hand delivered or shipped.
 • Earn Digital Cookie specific rewards (see page 12-13)!                                                                   If a girl is new to Me2,
                                                                                                                            she simply needs to go
 What is My Role as Troop Cookie Manager                                                                                    to gsdigitalcookie.com/
 with Digital Cookie?                                                                                                       gswo with her caregiver
 Digital Cookie is caregiver driven, meaning you do not have to                                                             and follow the prompts to
 do anything to set up individual girl accounts. Being familiar with                                                        set up an account. Only
 the system and encouraging their participation will help increase                                                          girls who are registered
 your troop’s sales.                                                                                                        and eligible can set up a
                                                                                                                            Digital Cookie account.
 • Prior to the start of the Cookie Program, Troop Cookie Managers will
                                                                                                                            (Caregivers will need to
   receive an email from Me2 inviting them to access the site. Click the
                                                                                                                            know your troop number
   link in the email to watch the required safety video and create your
   password.                                                                            Go digital to grow                  so be sure to completely
 • Be sure to update your user profile and create your avatar.
                                                                                         your business!                     fill out the front of the
                                                                                                                            Family Guide so all the
 • Troop Cookie Managers can upload caregiver email addresses		                      This Digital Cookie® pilot platform    necessary information
   to send an email directly to caregivers with a link and instructions 		           gives you more ways to sell cookies    is provided).
   on how their Girl Scout can participate online. This feature can also             and grow your cookie business.
   be used to send email blasts to caregivers throughout the sale 		                             • Create your own
   (optional). Remember, only registered, eligible girls will be uploaded                          personalized website
   into Me2 and eBudde to participate.                                                           • Build an avatar that
 • Your Troop Dashboard is your campaign headquarters for Digital                                  looks like you
   Cookie. It will show you at a glance all the online activity for your troop.                  • Record your customized
                                                                                                   message
 • You can view specific details by girl simply by clicking View Reports
   and clicking on the girl’s name. Here you can see online and girl 		               • Share program goals with your
   delivery orders for each girl. (You can also view girl delivery Digital 		           supporters
   Cookie orders on your Troop Dashboard in eBudde).                                  • Explore cool marketing tools

 • All Digital Cookie orders (whether shipped or girl delivered) are paid             • Accept orders and payments online
   for online and payment will show up in eBudde.
 • Shipped and Donated orders will automatically show up in eBudde.
   You do not need to manually add these.
 • Girl delivery orders MUST be added to the girl’s initial order totals 		          Join the fun at
   from her paper order card into eBudde. You will receive these 		                  www.gsdigitalcookie.com/gswo
   packages at cookie pick up, along with the packages from the
   girl’s paper order card.
 • Digital Cookie orders taken after initial order can be fulfilled from
   troop extras or by placing a cookie cupboard order.
 • Caregivers do not have to approve Girl Delivery orders.
 • Be sure girls are following all online marketing guidelines as
   detailed on page 7.
 8
2019 Cookie Book - Girl Scouts of Western Ohio
COOKIES FOR A CAUSE
Cookies for a Cause
Due to the great success and growth we have seen over the years                                  Cookies for a
                                                                                                  Cause Flier
 with our donation program, we have decided to expand this amazing
 opportunity! We are excited to introduce our NEW Cookies for a Cause
program! Customers can purchase cookies that will be donated to
multiple charitable organizations including those in health care,
military and veteran groups and food pantries. We will continue
                                                                                                 Cookies for a
to do this through a council-sponsored program. Just as before,                                  Cause Patch
cookies purchased for donation will go directly to organizations
that will then handle distribution to their participants.
  Benefits to participating in                                                                                              Get a box.                      Give a box.
  Cookies for a Cause (CFAC):                                                                                                By purchasing a box to be donated, you will
  •   Customers support various community organizations,			                                                                      be supporting the following causes:
      the Girl Scout and her troop.
  •   Girls who participate in our council-sponsored donation       			                                                                                          Health
      program have sold on average 50 packages more!                                                                                                              Care
                                                                                                       fo
                                                                                                  okies r a Ca                   Military
                                                                                                Co            us
  •   Cool custom rewards just for collecting Cookies for a                                   d

                                                                                         te

                                                                                                                    e
      Cause donation purchases.

                                                                                       or
                                                                                 I Supp
  •   NO COOKIES TO HANDLE! You just collect the funds,
      and council takes care of donating the cookie packages
      for you!                                                                                                                                             Veterans

Cookies for a Cause helps your troop reach its goals with no pick                                                             Food Pantry
                                                                                                                        g
up of additional cookies or physical packages to track throughout                                               o.o
                                                                                                                    r
                                                                                                            gs w
the Cookie Program!                                                   gswo.org        888.350.5090                                      gswo.org
                                                                                                                                         gswo.org       888.350.5090
                                                                                                                                                     888.350.5090

                                                                                                 Cookies for a
                                                                                                Cause Sticker
How do I order these cookies?
  Initial Order and Goal Getter                                                                                  Get a box. Give a box.
  Each girls’ order card has a column for "Donation". Any customer                                               By purchasing a box to be donated,
  who would like to purchase cookies for Cookies for a Cause can                                                 you will be supporting great causes!
  enter their cookie quantity there. When placing your Initial order
  enter those packages under the CFAC column for each girl.                                                      Cookies for a Cause Rewards
  Cookies for a Cause packages are $4 each.                                                                      Girls who participate in Cookies for a Cause
                                                                                                                 have the opportunity to earn special rewards!
  Cookies in Hand Phase                                                                                          See page 12-13 for more information and
  You can use your "I Supported Cookies for a Cause" stickers provided                                           details.
  to you at cookie delivery to hand out to all of your cookie customers who
  purchase donated packages. A Cookies for a Cause flier was also provided                                       Cookies for a Cause Weekend
  with your materials. This is a great way to advertise to customers that you                                    March 15-17 your troop will be invited to par-
  are taking donations for Cookies for a Cause. You will then allocate those                                     ticipate in our Cookies for a Cause Weekend.
  cookies for each girl under the CFAC column in eBudde. See page 24 for                                         During this weekend girls should focus their
  allocation instructions. Extra stickers will be available at regional offices and                              strategies to encourage their cookie customers
  cookie cupboards.                                                                                              to purchase cookie donations for Cookies for a
  Digital Cookie                                                                                                 Cause, to reach our councilwide goal of 5,000
  Any packages ordered through Digital Cookie for donation are                                                   packages donated in 3 days. Stay tuned to our
  automatically counted towards Cookies for a Cause for the girl                                                 social media groups for updates throughout
  and do not need to be entered manually into eBudde.                                                            the weekend! The below flier was included
                                                                                                                 with your cookie materials!
  Tip:
  Cookies for a Cause purchases are tax deductible, because
  customers are making a donation and not receiving the cookies
  in return. Visit gswo.org/cookieresources for a receipt you can
  print and give to customers as proof of purchase. Please note:
  purchase of cookies to consume is not tax deductible.

Troop gift of caring                                                                                                                 3 DAYS.
 Your troop can do its own donation program, the troop collects the orders,                                                       5,000 BOXES.
 and delivers cookies to its chosen organization. Troops will need to get
 these cookies and donate on their own. Troop Gift of Caring cookies are                                                              COOKIES FOR A
                                                                                                                                    CAUSE CHALLENGE.
allocated under the TGOC column in eBudde. Troop Gift of Caring patches
can be purchased in your regional Girl Scout Center shop while supplies last.                                                      MARCH 15-17, 2019

                                                                                                                                                                           9
2019 Cookie Book - Girl Scouts of Western Ohio
CAREGIVER MEETING
Initial Order Phase
 Caregiver Meeting
 Schedule a meeting with your girls and caregivers prior to starting the Cookie Program. Use the 2019 Cookie Program Family Packet to
 explain the program, deadlines, and rules to the girls and caregivers. Recruit volunteers to assist with cookie tasks and gather caregiver
 agreement forms (last page of the Family Packet).
 Meeting Checklist
         With your troop leader, verify your troop roster via MyGS at gswo.org to confirm that all girls are registered.
         Visit gswo.org/cookieresources and find the Little Brownie Cookie Rookie video—it’s full of tips and explains the cookies to younger troops.
         Fill out your troop information on the 2nd page of the 2019 Cookie Family Packet. Be sure to include all pertinent information for the families.
         Remember this is their ‘Cookie Book’. Fill out each cookie order form also.
         Distribute the Family Packet while you explain the Cookie Program and ways to participate.
         Have each caregiver complete the 2019 Caregiver Cookie Program Agreement (last page of Family Packet). Collect these and keep them
         in a safe place. Do not lose them. This is a binding contract for each caregiver and their Girl Scout.
         Give each Girl Scout an order form once you have the signed caregiver agreement form. Please look for info below on girls with divorced,
         separated, or multiple caregivers. The agreement form is a binding contract. Follow these guidelines to avoid issues with money collection
         and financial responsibility at the end of the program. Remind families that the sale does not start until January 4 - no early order taking!
 Divorced/Separated/Multiple Caregivers:
 •       Have each caregiver complete a separate agreement form for the Girl Scout, signed by each caregiver.
 •       Provide each caregiver with a separate Girl Order Card for when she sells while in their custody.
 •       Each caregiver picks up cookies separately and always receives a receipt.
 •       Let caregivers know that they will be given access to only one Digital Cookie account per Girl Scout, so they may have to share login information.
 Return Policy
 There is a no return or exchange policy on any cookies. Troops and caregivers who sign for cookies cannot return or exchange
 them to the troop or to the cupboards/council. If a package is damaged, it can be replaced at any cookie cupboard that handles
 mixed cases for the same cookie variety. This policy is consistent with councils nationwide.

 What do I explain to the families?                                                   •    Discuss the ways that the girls can participate; initial order
 •       Cookie dates and program guidelines.                                              taking, Digital Cookie, goal getter, and cookies in hand phase.
 •       The 5 skills for girls.                                                      •    Cover the cookie varieties and costs of each cookie with the
                                                                                           girls and families. A complete list of cookies and their prices
 •       The importance of setting a goal for the troop and girl—then set
                                                                                           are on the order card as well as in the Family Packet.
         your goals based on what the girls want to do! Remember Girl
         Scouts is girl-led. Girls in troops that set a troop goal last year,         •    Be direct regarding rules and business ethics. This includes
         sold on average 24 more packages than girls who didn't set goals.                 no selling before January 4, no returning cookies, and no
                                                                                           money collection prior to delivery.
 •       Review the Money Matters section in the Family Packet. Discuss
         troop proceeds and that your troop at a minimum will earn $0.55              •    Thank families for participating, and remind them their girls
         per package.                                                                      are part of the largest girl-led business in the world!
 •       Review any badges, patches, or pins the troop will earn.

COOKIE PRO 2019
Show the world her cookie-selling savvy                                                                      Unleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™
                                                                                                             potential for a chance to win the...
This cookie season, 24 girls nationwide, will win an awesome                                                     COOKIE
                                                                                                                ENTREPRENEUR
cookie entrepreneur experience!                                                                                     EXPERIENCE
                                                                                                              Featuring the DC Super Hero
     By entering the contest, girls get a chance to:                                                          Girls™, plus an all-expenses-
                                                                                                              paid trip to sunny California
                                                                                                              for incredible behind-the-
     •   Unlock the limited-edition Cookie Pro 2019 patch, patches 				                                       scenes VIP adventures at
                                                                                                              Warner Bros. Studio!

         will be available for purchase online or in the regional GSWO shops!
                                                                                                                                                                                                PRIZE PROVIDED BY
     •   Travel to L.A. for an all-expenses paid Girl Scout Cookie                                                                                                                                                                      TM

         Entrepreneur Experience, where girls will experience 					                                                                             Here’s how to enter:
         behind-the-scenes VIP adventures at Warner Bros. 					                                                                                        Highlight your
                                                                                                                                                   unique cookie story by:
         Studio with the DC Super Hero Girls!                                                                                                 ★ Answering a set of questions
                                                                                                                                                 ★ Creating your very own

     Entry Details                                                                                                                                       mini graphic novel
                                                                                                                                                      (it’s easy with our handy
                                                                                                                                                              template!)
     Entry details and official contest rules are available
     at girlscouts.org/cookiepro. Entries accepted
                                                                                                                                            Find entry details, official rules, submission tips,
                                                                                                                                           and downloadable mini-graphic novel templates at

                                                                                                                            girlscouts.org/cookiepro
     January 3, 2019, through April 30, 2019. One entry                                                                   The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design,
                                                                                                                           G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, and Cookie Pro™ are owned by Girl Scouts of the USA.

     per girl from participating councils.                                                                                   TM
                                                                                                                                           DC SUPER HERO GIRLS and all related characters and elements © & ™ DC Comics and
                                                                                                                                           Warner Bros. Entertainment Inc. DC LOGO: TM & © DC. WB SHIELD: TM & © WBEI. (s18)

10
ENTREPRENEURSHIP
Girls learn the 5 skills through participating in the Cookie Program, this we know, but we also know that as a girl progresses
through her entrepreneurship experience, those skills are developed in various ways. We certainly recognize not every girl
  aspires to be an entrepreneur, but the Cookie Entrepreneurship Program can help girls develop valuable skills which will
  benefit her in her future, no matter which career path she chooses!

  Decision making                                                       Cookie Techie
  It starts with learning money basics, from what a coin and paper      In the fast paced world we live in, girls can continue to sell cookies
  money looks like and how that equates to a package of cookies.        by venturing into the online market! Here girls use technology to
  She will learn the different ways to sell and might participate in    market and grow their business. Girls set specific goals tied to online
  one or all of them.                                                   marketing and digital sales. The troop and girls can make a video
                                                                        promoting their online storefront and sales pitch. They can take
  Goal Setter                                                           it a step further by promoting gift giving to boost their sales or
  Next she will work collaboratively with her troop to decide what      suggesting donations for Cookies for a Cause.
  their program year will look like – what activities they want to do
  and what projects they want to take on. Here she will learn about     Innovator
  her product, the different varieties and price points and work        This is where girls start to take their skills beyond the Cookie
  together to come up with ways to sell the cookies.                    Program where they think about products or services that
                                                                        could be improved upon. They begin talking to other businesses
  Customer Expert                                                       for inspiration. They may network with business professionals that
  Then the troop will take those activities that they want to           they look up to and are interested in their line of work. They can
  accomplish this year and set a goal for the year. Collectively        create solutions for the problems they see in service or products, be
  they will map out on how they are going to reach their goal           prepared to fail and know that's okay! They truly start to explore
  creating an action plan with steps towards success. They may          the entrepreneurship experience outside of Girl Scouts.
  also discuss how they can use their proceeds to help others by
  doing community service or a Take Action project!                     Entrepreneur
                                                                        And finally they can take their business ideas to the next level by
  Networker                                                             creating a mission statement and identifying their customer base.
  Next is where it she dives into the consumer world, creating a        They can practice sharing their business idea understanding any
  list of her potential customers and listing the reasons why people    competition that they may be up against. They will learn more
  buy cookies. She will develop, practice and solidify her perfect      about their future business and make a financial plan and then
  customer pitch. Here is where she will practice telling the           TAKE ACTION!
  customers about what the troop is doing with their proceeds
  and how their purchase benefits the girls directly and finally she    Through the Cookie Program girls truly are learning entrepreneurship
  will figure out unique ways to thank her customers!                   skills that will help them be future CEO's and leaders.

                                                                                                                                          11
COOKIE PROGRAM REWARDS
What can my girls earn?                                                                                                                                           Cookie Dough
Rewards accumulate up to the 700+ package level. At 1000+
                                                                                                                                                                  At some levels girls can opt for Cookie Dough instead of a
packages girls can pick an option as they continue to sell. So a
                                                                                                                                                                  traditional reward. Cookie Dough is a council digital giftcard
girl that sells 2500 packages earns everything up through 700+
                                                                                                                                                                  that can be used to pay for service unit day camps, council
and can pick one option from 1000-2500 reward levels.
                                                                                                                                                                  sponsored programs, in the shop, or next year's registration.
Make sure you get the girls' reward-level choices when the                                                                                                        The electronic gift card numbers will be emailed to caregivers
caregiver completes the agreement form. This will save you                                                                                                        with redemption instructions by May 2019. Cookie Dough
time at the end of the sale.                                                                                                                                      expires December 20, 2019
Cadette, Senior, and Ambassador troops are eligible to opt out
of rewards for an additional $0.05 a package. Troops opting out                                                                                                   New for 2019, girls who sell 1000-2500+ packages levels
of rewards will still receive DOC rewards, Cookies for a Cause                                                                                                    may select a reward from a previous level and make up
rewards, troop rewards, initial order rewards and patches.                                                                                                        the difference with additional cookie dough!

                                                                Cumulative Rewards                                                Non-Cumulative Rewards                                  Initial Order
     2019
                                       Personal Goal:                                                                                                                                                                           a                        b                                                c
                                                                    Check your Family Packet                                                       (Styles May Vary)
                                                                        for more details                                                                                                  Rewards
     Cookie                               Packages                                                                                                                                        a Lap Board

     Program
                                                                                                                                                                                          b Paws-Off Journal
                                                                                                                                           OR                                               Avatar Patch
                                                                                                                                                                                          c (Must have met Fall                                 160+                                       190+                210+

     Rewards
                                                                                                                                                                                                                                               Initial                                    Initial             Initial
                                                                                                                                                                                            Program Requirements)

                                                                                                                                           1000+
     Girl Scouts of
                                                                                                                                                                                 1250+
                                                                                                                                                                                         Troop Rewards                          a                        b                                                c
                                                                              25+                                     60+
                                                                                                                                                                                         Based on Troop
     Western Ohio                                               Theme Patch                 Pen Bracelet Bangles
                                                                                                                                 Backpacking Pack OR Budsie
                                                                                                                                    OR $100 Cookie Dough
                                                                                                                                                                   $300 Camp Credit
                                                                                                                                                                  OR $150 Cookie Dough   Average
                                                                                                                                                                                          a Go For Bold Hat
                                                                                                                                                                                          b Troop Event: Daisies earn tickets
                                                                                                                                                                                            to the zoo, all other age levels earn               200+            250+                                          350+
                                                                                                                                                                                            tickets to Troop Mystery Concert.                   PGA             PGA                                           PGA

                                                                                                                                                          OR                              c Troop Cookie Dough

                         90+                        135+                      155+                                    180+
                                                                                                                                                          1500+                          Digital Cookie                         a                        b                                                c

      Leopard Sleep Mask              Cookie Tote           Shine Bright Case                                                                  Camp Kitchen OR HP Sprocket
                                                                                                                                                                                         Rewards
                                                                                            Clouded Leopard Plush                                                                        *Only for packages sold
          (Reversible)                                                                       OR $5 Cookie Dough                                   OR $200 Cookie Dough
                                                                                                                              Spend the                                                   through Digital Cookie
                                                                                                                               weekend
                                                                                                                             in Columbus                                                 a Techie Patch
                                                                                                                              with other
                                                                                                                                 CEO’s!                                                  b Phone Ring Stand                                        20+                                              50+        100+
                                                                                                                                                                                         c Messenger Bag
                                                                                     &                                                                     &
                                                                                                                                                                                          Patches                            Cookies for                                                                  b
                                                                                                                                                                                                                                                         a
                          210+                       250+                            300+                                                                 2019+                                                              a Cause
     Raining Cookies Umbrella       BOLD Star T-Shirt               Wild About Socks & Snack Set                                             Cookie CEO Weekend & 2019 Patch
        OR $6 Cookie Dough         OR $7 Cookie Dough                   OR $8 Cookie Dough                                                        OR $300 Cookie Dough                                                       a Cookies for
                                                                                                                                                                                                                               a Cause Patch
                                                                                                                                                                                                                             b Creative Caddy
                                                                                                                                                                                                                                                                                                    15+        30+
                                                                                                                                                                                                                             c Cookies for a
                                                                                                                                                                                                Participate in 1               Cause event
                                                                                                                                                                                                                                                         c                                                d
                                                                                 OR                                                                                                             or more booth
                                                                                                              Bee

                                                                                                                                                                                                                                                                                 fo
                                                                                                                                                                                                                                                                            okies r a Ca
                                                                                                                                                         OR                                  Booth Sale Patch
                                                                                                                                                                                                                             d Wild About                             d
                                                                                                                                                                                                                                                                          Co            us

                                                                                                                                                                                                                                                                 te

                                                                                                                                                                                                                                                                                            e
                                                                                                                                                                                                                               Cookies Chair
                                                                                                   MY        MY
                                                                                                PROMISE   PROMISE
                                                                                                   MY        MY
                                                                                                 FAITH     FAITH

                                                                                                                                                                                                                                                               or
                                                                                                                                                                                                                                                         I Supp
                          400+                       500+                            700+                                                                 2500+
                                                                                                                                                                                          Check your Family
        Jumbo Pouf Pillow          Leopard Sleeping Bag          Sweet Success OR Girl Scout Uniform                                                                                      Packet for cookie                                                                                 r   g
       OR $10 Cookie Dough         OR $20 Cookie Dough                  OR $40 Cookie Dough                                           Nintendo Switch & LABO OR Apple Watch                                                                                                         gs w
                                                                                                                                                                                                                                                                                        o.o

                                                                                                                                              OR $400 Cookie Dough                        event details.                                                                                            50+       100+

Troop Cookie Manager Rewards
Cookie managers are also eligible to earn their own rewards throughout
the sale! When your troop achieves certain PGA levels you earn a reward                                                                                                                                                                  Go for Bold
too! Only one cookie manager per troop can earn each reward.                                                                                                                                                                             Baseball Hat
                                                                                                                                                                                                                                         200+ PGA

Troop Cookie Manager Shirt Size Guide: Shirts are a box cut style
     Sizes:                       S                         M                         L                               XL                       2XL                  3XL

     Chest:                    34" - 36"             38" - 40"                42" - 44"                             46" - 48"              50" - 52"              54" - 55"

     Waist:                    29" - 32"             32" - 35"            35" - 38"                                 38" - 41"              41" - 44"              44" - 47"

     Sleeve
                          32" - 33.5"                34" - 35"            35" - 36"                                 36" - 37"              37" - 38"              38" - 39"
     Length:

                                                                                                                                                                                                                                                                                 Early Bird Registration
                                                                                                                                                                                                                                                                                 for ONE Troop Cookie
                                                                                                                                                                                                                                                                                 Manager
                                                                                                                                                                  BOLD Star                                                                                                      350+ PGA
                                                                                                                                                                    T-Shirt!
                                                                                                                                                                   250+ PGA
12
COOKIE PROGRAM REWARDS
Troop Reward -                                                       Event Reward Opportunities
Based on end of the sale PGA                                         If a Girl Scout in your troop earns the Sweet Success and/or
(Troops must have a minimum of 2 sellers to earn troop rewards.)     Cookies for a Cause Celebration event(s) her primary
 Go for Bold Baseball Hat (200 + PGA)                                caregiver, listed on her membership record, will receive an
 Any troop that averages 200+ packages per girl at the               email with event details and registration instructions. This
 end of the program earns the custom Go for Bold hat.                email will be sent no later than 2 weeks prior to the event
 Each selling girl and the troop manager will earn these             start date. A caregiver or troop leader MUST register the girl
 baseball hats.                                                      for these events in MyGS Activities. Earning the event does
                                                                     not equal registration.
 Troop Event Bonus (250 + PGA)
 Troops that have a selling PGA of 250+ by end of the Cookie         Sweet Success
 Program will earn the Troop Event Bonus! Daisy troops earning       Girls who sell 700+ may choose to attend one of two
 the event bonus opportunity, will have the choice of visiting       celebrations at camp! Girls will get to spend their morning
 either the Cincinnati Zoo & Botanical Gardens OR the Toledo         participating in some classic camp activities, then will enjoy
 Zoo. Daisy troops that earn this bonus will get tickets for girls
                                                                     a lunch, before moving on to an afternoon of SWAPs, crafts,
 that participated in the Cookie Program to attend the zoo of
 their choice. Brownie through Ambassador troops will earn           fun, a sneak peek of next year's cookie rewards, and of
 the Mystery Concert Bonus that will be announced in February.       course S'mores!
 Multi-level troops that earn this reward level will either get
 tickets for the zoo of their choice OR the mystery concert            Camp Whip Poor Will
 based on the age-level of the majority of the participating           Morrow, Ohio, June 22, 2019
 girls within the troop. Ticket quantities provided to the troop       10 am to 3 pm
 will be based off of the number of participating sellers within
 the troop and GSUSA safety ratio guidelines to provide                Camp Libbey
 chaperone tickets for adult volunteer members.                        Defiance, Ohio, July 23, 2019
                                                                       10 am to 3 pm
 Troop Cookie Dough (350 + PGA)
 Any troop that averages 350+ packages per girl earns
                                                                     Cookies for a Cause
 troop Cookie Dough based on the below scale.                        Girls who have 50+ donated packages are invited to attend
                                                                     one of two celebrations! Girls will have the opportunity
                                                                     to meet some of the organizations that benefit from the
     Number of girls               Amount of troop                   Cookies for a Cause program, while doing crafts and activi-
     selling in troop               cookie dough                     ties.

          2 - 5 girls                       $150                       Lucas County Fairgrounds
                                                                       Maumee, Ohio June 8, 2019
          6 - 10 girls                     $200
                                                                       1 pm to 4 pm
           11+ girls                       $250
                                                                       Camp Stonybrook
 Calculating my Troop PGA                                              Waynesville, Ohio May 18 2019
 Remember girls not selling do not count toward your                   1 pm to 4 pm
 troop PGA.
                                                                     Cookie CEO Weekend
         total packages sold                                         Girls who sell more than 2019 packages are invited to attend
                                     = Troop PGA                     our Cookie CEO Weekend in Columbus, Ohio. They will join
       number of girls selling
                                                                     girls from Ohio's Heartland for an overnight in the city, activ-
                                                                     ities throughout the day, and get the chance to talk to some
                                                                     inspiring female CEO's and Entrepreneurs.

                                                                       Columbus, Ohio July 13 – 14 2019

                                                                                     Note: Check in with your SUCC about reward
                                                                                     pick up dates as some rewards may arrive
                                                                                     separately.

                                                                                                                                  13
EBUDDE BASICS
Logging onto eBudde
You will use eBudde to place the troop’s initial order, track girls’ totals, order initial and final rewards, order additional cookies,
schedule cookie booths and track cookie finances.
 1. Log in
 •    At the start of the cookie season, you will receive a "welcome email"
                                                                                    3. Entering eBudde Portal
      with the subject line of "New eBudde User!" and it will include a link to     •   You will be taken to a portal screen with options.
      access the eBudde system and set up your password.                                Select "eBudde" from the list of options.
 •    Click on the link provided in the welcome email. This link is unique 		       •   Enter the eBudde system
      to you and will expire within 7 days of receiving the email. If the link
      has expired, simply go to cookieportal.littlebrownie.com and click on
      "forgot password" using the email address you provided when signing
      the Troop Cookie Manager agreement form.
 •    At the password screen, enter and confirm a personal password.
 •    Write down your password on page 2 of this book.

                                                                                    4. Set up your troop
                                                                                    •   Click the "Settings" tab and "Edit Settings" button.
                                                                                    •   Enter your troop's goal in packages and your troop bank info.
                                                                                    •   Your age level should already be selected.
                                                                                    •   C/S/A Option Only: Check "No Rewards/Additional Proceeds"
 2. Update your information                                                             if that is what you are choosing.
 •    At the profile screen, enter the same personal password that you just 		      •   Scroll to the bottom of the screen and click "Update."
      used in the previous step. You will need to review and update your 		         Note: The number of girls selling and registered is automated.
      personal information. ALL fields must be completed before clicking
                                                                                    Girls are not considered as participating until they have packages
      "Update Profile."
                                                                                    allocated under their name.

                                                                                    5. Confirm Registered Girls
                                                                                    •   On the "Girls" tab, which is locked for editing, you can
                                                                                        review all the girls registered with your troop.
                                                                                    •   This will continue to be updated weekly throughout the sale.
                                                                                    •   Only girls with cookies allocated in eBudde will count
                                                                                        as selling and used to calculate your per girl average.
                                                                                    •   If there are girls missing, first have your troop leader check your
                                                                                        roster via their MyGS account to ensure they have registered.
                                                                                        If they are registered contact Customer Care at 888.350.5090
                                                                                        or customercare@gswo.org. Only Customer Care can verify
                                                                                        registration status and update eBudde.

                                                                                    eBudde is Mobile with the Updated Troop App!
                                                                                    Once you have logged in to eBudde through the main site
                                                                                    and set up your account, you will then be able to download
                                                                                    the app to use on your mobile device. Nearly everything
                                                                                    that eBudde offers is now available through this convenient
                                                                                    app! View girls, place orders, sign up for cookie booths,
                                                                                    place a pending cupboard order, and so much more. Be
                                                                                    sure to check out the app to successfully manage your
                                                                                    troop's Cookie Program while on the go!

14
PLACING YOUR TROOP’S INITIAL ORDER
 Don’t forget to collect your girls’ order cards a day or two before your deadline to allow time to enter them into eBudde.
 All caregivers should add Digital Cookie ‘girl delivery’ orders by variety to the "Digital Order Card - Girl Delivered" line on their
    order card. Check your eBudde dashboard to verify girl delivery totals by girl.
      1. Place the Initial Order                                                 3. Choose a Delivery Site (if applicable)
• Go to the ‘Init. Order’ tab. Click on each girl’s name.                         Delivery processes vary by region.
• At the bottom of the screen, tab through each column and enter her              •   On the "Delivery" tab, click who is picking up the order.
  totals by variety.                                                              •   Click if you will be picking up for more than one troop.
• For Cookies for a Cause enter under the CFAC column. For Troop Gift of          •   Choose your delivery station. (see page 17 for locations)
  Caring enter under TGOC column.
                                                                                  •   Choose a pick up time and lane; if applicable.
• Digital Cookie ‘girl delivery’ orders should be written on each girls’
                                                                                  •   Click the "Submit My Information" button at the top.
  order card and included with her initial order. Do not add Digital
  Cookie donations.                                                               •   The system will confirm your submission. Click
                                                                                      "View Confirmation" and print this page for delivery.
• Click the "OK" button on the bottom right.
  Tip:                                                                           4. Place the Initial Reward Order
  There are 12 packages per case, your initial order will be rounded              Check the rewards for initial orders and submit for your troop
  to full cases for you. Your troop can use these extras to fill Goal             in eBudde. Initial order rewards will either be shipped to your
  Getter orders and have on hand for girls to sell or sell at booth               Cookie Coordinator, or you will receive them at delivery.
  sales.
                                                                                  •   On the "Rewards" tab, click "Fill Out" next to "Initial Reward Order".
                                                                                  •   Review and click "Submit" to submit the troop’s initial order rewards.
                                                                                  •   Click “OK” in the pop up box to confirm your submission.
                                                                                  Tip:
                                                                                  If you notice a girl is close to an Initial order reward,
                                                                                  contact her caregiver to see if they would like to order
                                                                                  a few extra packages to get to the next level.

2. Ordering Booth Cookies
  If your troop has more than one cookie booth scheduled for
  the first week of booth sales, consider ordering booth cookies
  on your Initial order. This eliminates the need for you to visit the
  cookie cupboard the first weekend. Cookies cannot be returned,
  so order conservatively.
• To order booth cookies, click the "Booth" line. You can order booth cookies
  by package. If you want a case of Thin Mints, enter 12 in that column.
  Order conservatively as cookies cannot be returned or exchanged.
• When you are finished, click "Save" at the top. Your troop’s order is saved.
• When you are completely finished with the troop order, click "Submit
  Order." Once you submit you will be locked out from making any changes.                                                        210+ Cookie
  Contact your Cookie Coordinator if:                                                                                            Avatar Patch
                                                                                                                                 (During the Fall Product
  •    You hit the "Submit" button instead of "Save" and need 		                                                                 Program, girls must have
       to make changes to your troop order.                                                                                      created an avatar and
                                                                                                                                 sent 12+ emails through
  •    You need assistance estimating the amount of packages 		                                                                  Me2)
       to order for cookie booths.
  Tip:
  While in the initial order tab,
  use the blue drop down arrows
  next to "OTHER" and "BOOTH"                                                                                  190+
  to view your initial and booth                                           160+                             Journal
  orders for your troop last year                                          Lap Board
   to compare.

                                                                                                                                                               15
GOAL GETTER AND DELIVERY PREP
Goal Getter Phase                                                             Preparing for Cookie Delivery
This is the second part of the Cookie Program, the time                       Each delivery site is a bit different, but here are the basics:
between when girls turn in their Initial orders and when they                 •    Arrive at your assigned or chosen time. Please do not get in line
receive their cookies. Keep the momentum going by utilizing                        if you are 15+ minutes early or your entire party isn’t available.
these suggestions!                                                                 Wait until your assigned time to get in a line, unless instructed
     •     When your girls turn in their Initial order cards, hand them the        by the station worker. Please alert the station worker if you have
           Goal Getter order card that were included with your cookie              multiple vehicles.
           materials.                                                         •    Use a vehicle large enough to hold all of your cookies at once. See
     •     Plan to collect Goal Getter order cards by February 21.                 the chart below for general guidelines on the number of cases that
                                                                                   will fit in your vehicle. Please note that this guide is only accurate if
     •      Pick up additional cookies as needed from cookie cupboards             your vehicle is free of car seats, strollers, and humans in the back
           starting Friday, March 1, 2019.                                         seat. If you need multiple vehicles to pick up your order, be sure you
     •     Suggest that girls contact customers that they missed in January        arrive and get in line together.
           and reach out to new customers!                                    •    You are required to get out of your vehicle and count the cookies as
     •     Girls can continue to send emails and collect orders through            they are loaded. Your troop is responsible for the cookies for which
           Digital Cookie also!                                                    you sign. Dress for the weather, as you will be standing outside your
                                                                                   vehicle.
         Tips:
                                                                              •    If your troop misses cookie pick up due to an emergency, contact
         Make sure the girls have their Goal Getter order cards in hand            Customer Care right away.
         and stay tuned to emails from eBudde with a special reward
         opportunity through the Goal Getter Phase!                           •    If there is an error, notify a delivery worker immediately. Tell them
                                                                                   to slow down, if needed.
         Don’t forget to join us for the Goal Getter Phase webinar
                                                                              •    We will not fix shortage errors. Count, count, and recount before
         on Tuesday February 5, 2019, at 7 p.m.
                                                                                   you leave the delivery site!
         Visit gswo.org/cookieresources for a link to register!               •    Example: if you miss three cases of cookies at delivery that adds
                                                                                   up to a minimum of $144 out of your pocket. COUNT, COUNT,
                                                                                   AND RECOUNT BEFORE YOU LEAVE THE DELIVERY SITE!
How to Enter Goal Getter Orders in eBudde
1. Pay attention to eBudde emails and the GSWO Volunteer Support
group on Facebook the first week of February for the special an-
nouncements on the super secret Goal Getter rewards! Make sure
you share the newly announced rewards then with your troop!

2. Go to the Girl Order tab in eBudde.

3. Enter Goal Getter cookie order totals for each girl in the
appropriate columns titled "GG $4" (for the classic $4 per package
cookie variety orders) and "GG $5" (for the specialty cookie orders).

3. All Goal Getter order totals MUST be entered by 11:59p.m. on
Thursday, February 21, 2019 in order for girls to qualify for the
special Goal Getter rewards!
                                                                                            Vehicle Type                          Case Capacity
Note: GG rewards will not show in eBudde, your SUCC will provide
you with a list of earners.                                                                Compact Car                                   1-23

Only orders added by the deadline will count towards                                     Standard Sedan                                20-45
Goal Getter rewards, any changes made after 11:59 pm on                                 Standard Wagon*
February 21st will not be counted. These columns in eBudde                                                                              45-70
                                                                                        Standard Pickup**
do not lock you out from making changes.
                                                                                            SUV/Minivan                                50-100
IMPORTANT NOTES:
• Orders for donated Cookies for a Cause or your Troop Gift of Caring                      Standard Van                               150-200
  do count toward this opportunity too! Those cookie orders must be
  recorded in the GG$4 column by the deadline as well. After February
  21st, those cookies should then be moved to the correct column in               *SUV’s/Wagons need to have rear seats folded down to reach
  eBudde to be properly accounted for.                                            the case capacity. Wagons or smaller SUVs like Honda CR-Vs,
                                                                                  Toyota Rav4s, and Ford Escapes may hold closer to the 50-75
• All Digital Cookie orders placed during this time will automatically be
  added to your total, DO NOT add these orders into the GG columns.               case capacity.
• To fill Goal Getter cookie orders, you can use any extras left from 		          **A standard pick up truck, without straps, a tarp, or cap will
  your troop's initial order or you can place a pending cupboard order            only hold around 35-50 cases in the bed.
  at your local cookie cupboard to pick up the additional cookies
  needed. See pages 20-23 for cookie cupboard order instructions
  and locations.

16
COOKIE DELIVERY
Central region                                                                   We Have Cookies, Now What?
                                                                                 Follow this easy checklist below to ensure a successful delivery to
  Lima delivery                                                                  your girls and families!
  Delivery information and location will vary between service units.
  Attend your monthly service unit meetings to receive details, or                     Notify caregivers of the date, time, and location they can pick
  contact your Service Unit Cookie Coordinator.                                        up their order. Give yourself enough time to get home, unload
                                                                                       the cookies, and sort the orders.
North, Central and South                                                               Sort all cookies and orders before you let any caregivers pick
  Toledo, Dayton, and Cincinnati                                                       up cookies. This will help you identify a problem with your order
  These regions have trailer drops/mega drops where several delivery                   before anyone picks up.
  lanes take place at one time for troops to drive through. You will pick              Prepare cookie receipts for each girl. When caregivers pick up,
  these times and locations in eBudde.                                                 have them count and verify their order. Complete a receipt for
  Things to remember:                                                                  every cookie transaction - ALWAYS!
    •   A volunteer will greet you at delivery and provide you with 		                 Provide each girl with a money envelope with their balance
        deposit tickets, a colored dot sheet (delivery ticket) initial 		              and the first money collection due date.
        order rewards (if earned) and the new Cookies for a Cause 		             Tips:
        stickers.                                                                Remind girls and families of the following:
    •   Be on time (arriving early can cause backups).                           •    Deliver cookies to the customers right away. For some it
    •   Have a back up person in place in case you can’t get to                       could have been the beginning of January since they ordered
        delivery on time.                                                             their cookies. They will also start to see troops out at local
                                                                                      retailers with cookies in hand.
    •   In case of inclement weather, check your email inbox!
                                                                                 •    Collect payment at time of delivery (except for Digital Cookie
                                                                                      orders; they’ve already been paid for). Checks should be made
                                                                                      out to Girl Scouts of Western Ohio (GSWO) ONLY!
COOKIE DELIVERY SCHEDULE                                                         •    When delivering cookies, they should ask customers if they
                                                                                      want to buy additional packages or support Cookies for a Cause.
                                                                                      Remember Cookies for a Cause donations are tax deductible.
NR North - Toledo Region
  Thursday, February 21, 2019                                                   CR Central - Dayton Region
  Fulton County Fairgrounds                           3:00-6:00 p.m.
  8591 State Route 108 Wauseon, OH                                              Thursday, February 21, 2019
                                                                                                                                     8:00a.m. - 5:00p.m.
                                                                                Planes Moving and Storage
Friday, February 22, 2019                                                                                                             (Closed 12 - 1p.m.
                                                                                9370 Byers Road, Miamisburg 45342
Corrigan's Moving Systems                           11:00a.m. - 5 p.m.                                                                    for lunch)
                                                                                * You will have to back up to a loading dock *
12377 Williams Rd. Perrysburg, OH
                                                                                Friday, February 22, 2019
Saturday, February 23, 2019                                                                                                          8:00a.m. - 5:00p.m.
                                                                                Planes Moving and Storage
Corrigan's Moving Systems                         8:00a.m. - 4:00 p.m.                                                                (Closed 12 - 1p.m.
                                                                                9370 Byers Road, Miamisburg 45342
12377 Williams Rd. Perrysburg, OH                                                                                                         for lunch)
                                                                                * You will have to back up to a loading dock *
                                                See your SUCC for your pickup
SU 107, 112, 120, 123, 127, 132, 135, and 136       date and location info.     Saturday, February 23, 2019
                                                                                                                                     8:00a.m. - 4:00p.m.
                                                                                Planes Moving and Storage
                                                                                                                                      (Closed 12 - 1p.m.
                                                                                9370 Byers Road, Miamisburg 45342
                                                                                                                                          for lunch)
                                                                                * You will have to back up to a loading dock *
CR Central - Lima Region
                                                                                Monday, February 25, 2019
Saturday, February 23, 2019                                                     Miami County Fairgrounds
                                                                                                                                      7:30a.m. - 12p.m.
(215 & 219 ONLY)                                                                650 N County Rd., 25A - Troy 45373
                                                         Time TBD               **Enter Fairgrounds from Harrison St. (south side)
Gossards/Lanes Moving & Storage
245 E. Murphy St. Lima, OH 45801
                                                                                Monday, February 25, 2019
                                                See your SUCC for your pickup   Clinton County Fairgrounds                             2:00 - 5:30p.m.
SU 209, 211, 221, 222, 229, 231, 237, and 238       date and location info.     958 West Main St., Wilmington 45177
                                                                                Tuesday, February 26, 2019
                                                                                Clark County Fairgrounds                             11:00a.m. - 4:30p.m.
SR South - Cincinnati Region                                                    4401 S Charleston Pk., Springfield 45502
                                                                                Tuesday, February 26, 2019
Saturday, February 23, 2019
                                                      8:00 - 11:30 a.m.         Darke County Fairgrounds                                   1-5p.m.
Planes Moving and Storage
                                                              &                 800 Sweitzer - Greenville 45331
9823 Cincinnati-Dayton road,
                                                      1:00 - 5:00 p.m.
West Chester 45069                                                              Wednesday, February 27, 2019
                                                                                Greene County Fairgrounds
  Sunday, February 24, 2019                                                                                                            8:00 - 11:30a.m.
                                                                                120 Fairground Rd. -Xenia 45385
  Planes Moving and Storage                         9:00a.m. - 1:00p.m.         Enter through Fairground Rd. entrance
  9823 Cincinnati-Dayton road,
  West Chester 45069                                                            Wednesday, February 27, 2019
                                                                                Preble County Fairgrounds                              3:00 - 5:00p.m.
Monday, February 25, 2019
                                                                                722 South Franklin - Eaton 45320
Agner Hall Parking Lot, 351 E Eads Pkwy,              3:00 - 5:00p.m.
Lawrenceburg, IN 47025

                                                                                                                                                            17
BOOTH SALES
Booth Sale Basics
Cookie booths allow girls an opportunity to reach their goals
and make a difference in their community! Troops use their extra
                                                                                                                                              fo
cookies or pick up additional from the cookie cupboard. Customers                                                                        okies r a Ca
                                                                                                                                       Co            us
are reached through booth locations set up in front of high-traffic                                                                d

                                                                                                                              te

                                                                                                                                                         e
locations in the community. A Girl Scout cookie booth is not just

                                                                                                                            or
                                                                                                                      I Supp
a “booth,” it’s the troop’s storefront for their business.
  Council-Sponsored Booth Sales
  These booth sales are set up by the council staff and are located at
  high-traffic locations, such as Kroger and Walmart. These locations
  are listed in eBudde for your troop to sign up. You are not permitted
                                                                                                                                                         r   g
  to contact any locations in the booth locater to set up additional booth                                                                           o.o
  sales. As additional booths are secured by the product sales team with                                                                         gs w
  these partners, after sign ups have opened, they will be uploaded to
  eBudde daily between 4 and 6 p.m..
  Non-Council Sponsored Booth Sales                                          Kroger Booth Locations
  Your troop can set up its own booth sale as long as it’s at a location     NEW! Girl Scouts of Western Ohio is teaming up with ALL Kroger
  that is not listed in eBudde. Non-council booths should follow all         booth locations to help fight hunger! Every troop that participates
  of the same booth rules as council sponsored booth locations.              in a Kroger booth in all regions throughout our council are required
  Appropriate businesses that are within our council jurisdiction
  can be solicited. Girls must be able to enter the location alone,          to ask each customer if they would like to purchase cookies to be
  so therefore any business where a girl has to be 18 or must be             donated to Cookies for a Cause in support of the Northwestern
  accompanied by an adult will not be approved as an appropriate             Ohio Food Bank, The Food Bank of Dayton and the Freestore
  booth location. If you're not sure about a particular location,            Food Bank.
  please consult with your Cookie Coordinator or regional product
  sales manager before soliciting the business. Examples of some             All cookie donations made at Kroger booths will benefit Cookies
  acceptable locations are a local place of worship, sporting event,         for a Cause, so no cookies will physically need to be delivered to
  bank, gas station, mom and pop restaurant, VFW hall, parking lot           your regional office. Simply allocate the donation purchase in the
  for a drive-thru booth, or smaller grocery stores. You can start           CFAC column in eBudde! Collecting donations for the food banks is
  contacting them February 1.                                                the main purpose of the Kroger cookie booth, however customers
  Note: Since Dunkin' Donuts has supplied GSUSA with their approved          are still encouraged to purchase cookies for their own personal
  dates and locations for cookie booths, troops are not permitted to         consumption. Use the promotional Kroger flier included in your
  solicit Dunkin' Donuts for additional booth sales.                         cookie materials during your Kroger booth times. Detailed proce-
Timeline - (All Sign-ups Start at 6 p.m.)                                    dures are attached to the Kroger timeslots in eBudde.
  Scheduling Council-Sponsored Booth Sales
  The Booth Sale Scheduler is located in eBudde and is a real-time booth
  sign up. Mark your calendar with the dates below:
  Monday, January 21, 2019: First booth sign-up: Each troop may
  reserve three booths, one per store chain.
  Thursday, January 24, 2019: Second booth sign-up: Each troop
  may reserve an additional three booths, one per store chain.
  Monday, January 28, 2019: Third booth sign-up: Each troop may
  reserve an additional four booths, two per store chain.
  Thursday, January 31, 2019: Fourth booth sign-up: Each troop
  may reserve an additional five booths, no chain limit.
  Friday, February 1, 2019: Troops can begin soliciting non-council
  sponsored booths at locations not listed in eBudde.
  Monday, February 11, 2019: Fifth booth sign-up: Each troop may
  reserve an additional ten booths, no chain limit.
                                                                             Selecting Booth Sites
  Monday, February 18, 2019: Unlimited booth sign-up: No limit on            To reserve your council sponsored booth sites:
  additional booth or chain reservations.
                                                                             • Click the plus sign next to the city in which you want to choose your
Researching booths                                                             timeslots.
Starting January 18th you can view council-sponsored booths                  • Choose the retail chain and location by clicking the plus sign next to it.
locations.                                                                   • Choose the date and time range you prefer. This will bring up a new
• Click the "Booth Sales" tab in eBudde. • Click "Get Report".                 screen with all available times.
• Click "Free Slots" button.             • A list of available booth sales   • Choose the preferred time slot and click “Submit.”
• Fill in your specific search criteria.   will be provided.
                                                                             • A message will appear that your time is reserved.
Please note the product sales staff continue to solicit booths during
this time, if there is a location listed without times and dates, that         NEW! Interested in a location that is full? Use the "Notify me if
means we are still working to confirm the specifics.                           slots open" button and receive an email if time slots become
                                                                               available!
18
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