Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
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TABLE OF CONTENTS GET READY TO GO FOR BOLD™! This Girl Scout Cookie Season®, we’re celebrating the spirit and creativity of all Girl Scouts as they sell America’s favorite treats and Go for Bold™. Whether embarking on a brave, new adventure or finding the courage to talk to her first customer, every girl finds her own type of bold in the Girl Scout Cookie Program®. Girls have amazing experiences– and build lifelong skills, friendships and confidence along the way. As a Girl Scout Cookie volunteer, you’re supporting the largest girl-led entrepreneurial program in the world. Thank you for all you do for girls! Contents: PAGE 3 WHY PARTICIPATE? PAGE 4 TROOP COOKIE MANAGER RESPONSIBILITIES PAGE 6 TIMELINE AND CHECKLIST PAGE 8 TROOP TRAINING CHECKLIST PAGE 10 TROOP TRAINING MATERIALS - PAGE 12 SAFETY FIRST - PAGE 14 COOKIES - PAGE 16 PAGE 17 TROOP REWARDS COOKIE CREDITS - PAGE 24 HOMETOWN HEROES - PAGE 26 GIFTS OF CARING - PAGE 26 PAGE 27 EBUDDE AND PROGRAM PROCEDURES LOGIN - PAGE 27 INITIAL ORDER - PAGES 29 - 30 COOKIE PICK-UP - PAGE 32 DURING THE PROGRAM - PAGE 33 COOKIE BOOTH - PAGE 36, 39 MONEY HANDLING - PAGE 47 SEASON CLOSEOUT - PAGE 50 PAGE 53 RESOURCES PAGE 54 GLOSSARY PAGE 55 YOUR COOKIE TEAM 2 2
WHY PARTICIPATE IN THE GIRL SCOUT COOKIE PLACEPROGRAM HOLDER 2 The Girl Scouts Cookie Program is a program activity and the premier entrepreneurial program for girls in the world. What do we mean by entrepreneurial? The definition of an entrepreneur is someone who promotes or manages a business. The cookie program offers girls the opportunity to: manage resources (time, caregiver, support, etc.); learn to set and accomplish goals; market a product; and manage a business. TRADITION: Girl Scouts and cookies share a rich history. Girl Scout Cookies had their earliest beginnings in the kitchens and ovens of girls, with mothers volunteering as technical advisors. The sale of cookies to finance troop activities began in 1917, five years after Juliette Gordon Low started Girl Scouting. The first troop in Colorado, Troop 4, started in 1917 when Girl Scouting crossed over west of the Mississippi River. In the 1920s and 1930s, Girl Scouts in different parts of the country continued to bake their own simple sugar cookies. Packed in wax paper bags and sealed with a sticker, they sold them door-to-door for 25 to 35 cents per dozen. While recipes and packaging designs have changed, the cookie program remains an important part of today’s Girl Scout Leadership Experience. DELIVERING ON OUR PROMISE: Although definitely delicious, Girl Scout Cookies and the annual cookie program play a crucial role in Girl Scouts of Colorado’s ability to: • Deliver quality programming for girls • Train adult volunteers • Provide financial assistance for girls’ fees for camps and other activities The activity of selling cookies is directly related to our purpose of helping girls realize their full potential and our mission of building girls of courage, confidence and character who make the world a better place. Girl participation is voluntary, and caregiver permission is required. LEARNING LIFE SKILLS: The Girl Scout Cookie Program helps girls learn and practice the life skills embodied in the Promise and Law. During cookie activities, girls are members of a team working toward a common goal, with each girl striving to do her best. So, when Girl Scouts go to friends, family, and door-to-door with this year’s best-selling cookies, they’re becoming the business leaders of tomorrow! The Girl Scout Cookie Program helps ensure the future of Girl Scouting. All the proceeds—every penny— from our cookie program, remain in Colorado. This revenue is used to benefit girls, some of it directly by remaining in the Girl Scout troop treasury and some of it indirectly by subsidizing the cost of providing Girl Scout programs to girls statewide. 3
TROOPHOLDER PLACE COOKIE TROOP MANAGER COOKIE RESPONSIBILITIES MANAGER RESPONSIBILITIES Thank you for serving as a Troop Cookie Manager for the 2018-2019 membership year! TERM: One year (focus of service will be December-May) POSITION SUMMARY: Troop cookie managers work directly with girls, families, and troop volunteers to provide cookie program information, training, and support. This role helps girls learn the 5 Skills: Goal Setting, Decision Making, Money Management, People Skills, and Business Ethics. SUPPORT & TRAINING: As a troop cookie manager, you will report to and receive support from your troop leader, service unit cookie manager (SUCM), product program specialist, and volunteer support specialist, attend cookie training, and have access to additional learning opportunities. RESPONSIBILITIES: • Submit an Initial Order for your troop (Due January 14, 2019 by 8 p.m.) • Complete cookie training and take advantage of Internet-based trainings. • Train the girls in your troop and their families on the cookie program (Including safety tips, procedures, cookie inventory management, important dates, etc.) • Adhere to all deadlines and submit all paperwork. • Arrange for timely and secure pick-up/distribution of cookies to/from families and the cupboard. • Keep accurate records and receipts for each cookie distribution or collection in eBudde. • Assign cookies to girls using the “eBudde” online system on a weekly basis. • Organize booth sites, obeying all guidelines. • Arrange for pick-up of earned cookie rewards and promptly distribute to the girls. FINANCIAL RESPONSIBILITIES: • Collect, record in eBudde, and write a receipt for all money from booths and family sales. • Ensure money accurately corresponds to the number of cookies issued. • Ensure all cash and checks are deposited into the troop account on a weekly basis. • Report any unpaid cookie bills by submitting a Money Problem Report on or before the deadline (March 15, 2019). • Submit a Money Problem Report if your troop will not/does not have enough money to pay GSCO the amount due as stated on sales report. Girl Scouts of Colorado will train you in the processes we have to protect troops from the negative financial consequences of excess inventory, bounced checks/transactions, and other money issues. Troop cookie managers must strictly adhere to those processes and will be held responsible for all unpaid cookie bills, and/or troop cookie money issues that are the result of negligence of established practices. 4
TROOP COOKIE MANAGER RESPONSIBILITIES PLACE HOLDER 2 REQUIRED QUALIFICATIONS • Access to a computer with Internet access, email, and phone. • Ability to communicate well and pro-actively seek resolution of conflict. • Current membership. • Current background check. EXPECTATIONS • Abide by the Girl Scout Promise and Law. • Be a registered Girl Scout adult volunteer with a completed background check. • Follow Girl Scout policies and procedures to ensure the safety of girls. • Use discretion in all confidential matters including girl information. • Serve as a positive example for girls by modeling positive attributes such as: reliability, respect for others, inclusiveness, and having a positive attitude. 5 5
2019 COOKIE PROGRAM TIMELINE AND CHECKLIST NOVEMBER-EARLY JANUARY □ Complete TCM cookie training and use Troop Cookie Manager Guide as primary resource to answer questions. □ Verify with your volunteer support specialist (VSS) that all girls in your troop are registered. □ Submit your ACH authorization. girlscoutsofcolorado.org/ach □ Submit your Troop Cookie Manager Agreement. girlscoutsofcolorado.org/forms □ Discuss with troop about the benefits of attending a Cookie Rally. □ Receive materials from your service unit cookie manager (SUCM). □ Meet with troop leader and schedule a date/time for troop training AND plan the cookie program schedule. □ Receive eBudde login information from Girl Scouts of Colorado. □ Log in to eBudde to verify/edit information. □ Confirm with troop leader the number of packages to be ordered on the Initial Order (IO). Need help? Use the IO calculator: girlscoutsofcolorado.org/IO JANUARY January 1-31 □ Troop (caregiver and girl) trainings. □ Troop meeting with caregivers and girls to discuss and plan the cookie program schedule. □ Cookie Rallies happening statewide. Be sure to attend one or host one for your troop! □ National Cookie Rally January 14 □ Troop Initial Order is due in eBudde by 8 p.m. □ Select a delivery location in eBudde. January 24 Round 1 of booth selections opens at 6 p.m. and will close at 11:59 p.m.* January 25 Round 2 of booth selections opens at 6 p.m. and will close at 11:59 p.m.* January 29 Round 3 of booth selections opens at 6 p.m. and will close at 11:59 p.m.** January 30 Round 4 of booth selections opens at 6 p.m. and will close at 11:59 p.m.*** January 31 Round 5 of booth selections opens at 6 p.m. and will remain open for remainder of program. Troops will be allowed a max of 100 booth selections until February 11 when troops will be able to make an unlimited amount of booth selections. *Troops will be able to select one booth location. ** Troops will be able to select two locations. *** Troops will be able to select three locations. 6
2019 COOKIE PROGRAM TIMELINEPLACE AND CHECKLIST HOLDER 2 FEBRUARY February 2 Main cookie delivery day! February 3 Cookie program begins! (Door-to-door and My Sales booths begin). □ Cookie cupboards open. February 15 Council booths begin. February 22-24 National Girl Scout Cookie Weekend. MARCH March 10 Cookie program ends! March 12 □ Meet with your service unit cookie manager to go over final wrap-up on or before this date. □ Final troop data due. Allocate ALL cookies to girls in eBudde. □ Select and submit ALL girl rewards in eBudde. Troops will be locked out of eBudde at 11:59 p.m. March 13 □ Last day to pick up Hometown Hero (HTH) cookies from a cupboard. March 15 □ Deadline to submit a Money Problem Report due by 5 p.m. March 20 ACH debit occurs for total amount owed to council. APRIL, MAY, AND JUNE April 15 Cookie Credits will begin to be mailed directly to girls. April 22 Cookie rewards will begin to ship to service unit cookie managers. April 30 Last day to sell excess inventory. May 6 Last day for service unit cookie managers to notify council of any reward shortages or damages. June 1 Top 100 CEOs Event* June 8 Glenwood Caverns and Elitch Gardens 1000+ Celebration Event* June 15 Renaissance Festival 1000+ Celebration Event* June 22 Cheyenne Mountain Zoo 1000+ Celebration Event* June 28 Last day to deliver HTH cookies *Dates are subject to change if required by venue. 7
TROOP TRAINING CHECKLIST Training is mandatory for any girl (and caregiver) who is choosing to participate in the Girl Scout cookie program. Caregiver participation is very important! If extra support is needed for training, contact the SUCM to help find an experienced volunteer to help with training. The average length of the meeting is one hour. WHEN TO HOLD GIRL/CAREGIVER TRAINING: □ Meetings should be held between January 1-31, 2019. □ Send out save the date notices as far in advance as possible. MATERIALS TO PREPARE: □ Provide pens for caregivers to fill out requested information. □ Chairs and tables. □ Snacks/drinks if possible. □ Caregiver permission forms are found on the back page of the Family Guide. □ Prepare a packet of cookie materials for each girl – hand to girl/caregiver once a permission form has been collected. □ Additional materials and ideas can be found at littlebrownie.com AS THE GIRLS AND CAREGIVERS ARRIVE: □ Greet girls and caregivers and introduce the TCM and troop leader. □ Have caregivers sign in and record current phone numbers, emails, and addresses. □ Have caregivers identify best method to contact them. □ Have caregivers complete the permission form for each girl participating. CONDUCT THE MEETING: □ Have girls lead their caregivers in the Girl Scout Promise and Law. □ Share the 5 Skills and what the girls learn as they participate in the cookie program. □ Go over Safety Guidelines with girls and caregivers. □ Have the girls introduce the cookies and share which variety is their favorite. □ Have the girls share how they plan to spend their proceeds and what their troop goal is. □ Discuss the importance of selling “On My Honor” and following the Girl Scout Law while participating. □ Let caregivers know that no orders are to be taken prior to February 3, 2019 and the program ends on March 10, 2019. □ Have the girls present their HTH and GOC projects and goals. □ Discuss rewards and have caregivers and girls complete their selections for each level of rewards. 8 8
TROOP TRAINING CHECKLIST SAFETY: □ Review the GSUSA safety guidelines and checkpoints with girls and caregivers. (This is also in the Family Guide). TIMELINES AND DEADLINES: □ Go over timelines and deadlines. □ Recruit help for cookie pick-up if needed. □ Discuss guidelines for both My Sales and council booths. □ Recruit help with booths, if needed. □ Discuss best times and methods of communication. □ Discuss collecting money throughout the cookie program as cookies are delivered and set up guidelines for turning in money. □ Remind caregivers to always count the money with the person they are turning it in to and to get and keep the receipt. □ Brainstorm new and creative ways to sell cookies and meet troop goals. Questions: If questions arise that neither the TCM nor the troop leader have the answer for, an appropriate response to the caregiver is “I’m not sure, but I will find out and let you know.” Contact the SUCM to answer questions and be sure to share that information with all caregivers. 9
TROOP TRAINING WHAT IS A TROOP? A troop consists of two unrelated, registered, and approved background checked adults as well as three unrelated, registered girls. All registered girls with a signed permission slip can participate in the cookie program. All troops must be clear of any debt due to council in order to participate. Girls registered as Juliettes must contact their regional product program specialist to get cookie information and get access to the eBudde™ system. When training the girls and caregivers in your troop, it is best to plan to devote one whole (and at least part of another) troop meeting to the cookie program training. A meeting between you and the troop leader should take place ahead of time so she/he is aware of the time requirements needed at the upcoming meetings. Meetings should be held between January 1-31, 2019. It is a great idea to start off the training by teaching the girls and their caregivers the 5 Skills, the mission of Girl Scouts, the application of the Promise and Law and the importance of Girl Scouts to themselves as well as the community. We must educate our girls not only on how to sell Girl Scout Cookies but also on how to educate our communities on the value of Girl Scouting. The 5 Skills that will last a lifetime are: 1. Goal Setting 2. Decision Making 3. Money Management 4. People Skills 5. Business Ethics GIRL SCOUTS An experience unlike any other. This is the message we want to get across to everyone who asks about Girl Scouts. We know Girl Scouting brings valuable life skills to girls and we need our community to understand how profound that is. To “develop” our girls’ ability at getting our message across to the community during booths, we have created an “Excellent Customer Service” pin/patch. We will have Girl Scouts of Colorado staff members, as well as key volunteers, randomly select a booth to visit and grade. Be ready as these staff members and key volunteers may arrive at your booth to award girls and adults at the booth with this pin/patch. Mission of Girl Scouting Girl Scouting builds girls of courage, confidence, and character, who make the world a better place. Girl Scout Promise On my honor, I will try to serve God and my country, to help people at all times, and to live by the Girl Scout Law. 10 10
TROOP TRAINING APPLICATION OF THE COOKIE PROGRAM TO THE GIRL SCOUT LAW This will help girls understand the service they are providing to their troop and themselves by taking part in the annual Girl Scout Cookie Program. See how many additional ideas you and your troop can come up with. I will do my best to be honest and fair, • Present a product, worthy of sale and know all the varieties. • Present a true explanation of price and how the proceeds are used. • Keep good records. • Keep cookies in good condition. • Follow the rules as established by the troop. • Do not start taking orders, in person, over the phone, or online before February 3, 2019. Friendly and helpful, considerate and caring, courageous and strong, • Understand how the proceeds benefit your troop and help Girl Scouts of Colorado. • Do your best in all parts of the program. • Give customers time to make up their minds. • Smile and be polite even when a person doesn’t place an order. • Be considerate. And responsible for what I say and do, • Represent Girl Scouting by being neat, punctual, fair, and honest. • Give yourself time to do the job well, be proud of yourself, and to respect yourself, others, and authority. • Cooperate with the troop cookie manager and the troop leader. • Follow directions and MEET DEADLINES. Use resources wisely, • Choose realistic goals. • Try not to waste order forms or money envelopes. • Use your time and your caregivers’ time wisely. Make the world a better place, • Council proceeds are used, in part, to preserve camp land and resources. • Council proceeds help develop/support community service projects and community projects. And be a sister to every Girl Scout. • Be respectful of other Girl Scouts you encounter. 11
TROOP TRAINING MATERIALS PROVIDED FOR TRAINING Many materials have been provided to assist the TCM in training the girls and helping everyone have a successful cookie program. Hand out the appropriate materials during your training. PROGRAM MATERIALS TO BE USED FOR: Caregiver /Girl Materials • Family Guide with permission slip – 1 per girl • Order Card (including Pocket Order Card, given with cookie pick up) – 1 per girl • Girl Scout Money Envelope – 1 per girl • Door Hanger (also available online) – as many as girl needs • Table Tents (also available online) – as many as girl needs Troop Materials • eBudde Quick Sheet – 1 per troop • Money and/or Cookie Receipt Book – 2 per troop • Sample package of Thin Mints - 1 per troop The Girl Scouts of Colorado regional offices also maintain a small supply of forms and materials. Many forms are also available for download at the Girl Scouts of Colorado website: girlscoutsofcolorado.org/cookie-resources. Family Guide When you hold your troop meeting, use this guide as an agenda. It is important for caregivers to know the troop’s goals, as well as the importance of their girls’ participation. This guide is to be sent home with each girl. Family guides will help the girls and their caregivers understand the importance of the Girl Scout Cookie Program. They also contain key dates, guidelines for caregivers, the product line, and the reward program. The permission slip is located in the back of the Family Guide. Have the caregiver, for each girl, sign this permission slip. This ensures caregivers understand they are accepting financial responsibility for the cookies their girl receives. You must have a signed permission slip in hand before a girl may participate. Be sure caregivers take home their copy of this guide. All girls must be a registered Girl Scout before they can participate. Order Cards Each girl gets one order card at the time she picks up her cookies. Point out to the girls that nutritional information for all the cookies is printed on the back of the card along with the list of ingredients. 12 12
TROOP TRAINING Show the girls the space inside where they are to write their personal goal. Be sure they know how to answer any questions they might be asked about their goal. Have the girls write their FIRST NAMES ONLY and the five-digit troop number on the card. As part of the girls’ training, have them go over the dates on the order card. Point out the column “Cookie Packages Donated.” Be sure the girls understand these are the purchased Gift of Caring or Hometown Hero cookies to be sent to the military or given to local organizations. Receipts for customers making a donation are available on our website: girlscoutsofcolorado.org/cookie-resources Remind girls that they are not to take any orders prior to Feb. 3, 2019. Pocket Order Card The pocket order card is attached to the large order card. Have the girls write their first names only and five-digit troop number on this card as well. This second card can be detached. Money Envelope This envelope is for the girl to keep her collected cookie money in. She will need to turn all collected money in to the TCM as often as possible (we recommend once a week). Money and/or Cookie Receipt Book These receipts are to be used EVERY TIME cookies and/or money is exchanged between girls, troops, and cupboards. They are used when caregivers pick up cookies, caregivers bring money to turn in, and if cookies are exchanged between troops (troop-to-troop transfers). Receipts are used in Money Problem Reports, so be sure you have one for every transaction. Door Hangers When going door-to-door a girl can leave a hanger on a neighbor’s door if they are not home, asking them to call if they would like to order cookies. If you decide to use hangers, label the hangers with a girl identifier (use the girl’s initials or a number). Use only an adult’s phone number such as the TCM. Never give out a girl’s last name. You can download the template from the website: girlscoutsofcolorado.org/cookie-resources Table Tents When participating in a booth, girls can set up a table tent on their table that will make it easy for customers to purchase cookie bundles, so they are sure to get an assortment of their favorite cookies. 13
TROOP TRAINING SAFETY FIRST! Before participating in the Girl Scout Cookie Program, it is imperative for adults and girls to become familiar with and follow the safety guidelines listed below. This not only ensures girls’ safety, but also creates a fun and successful experience for all. • Show you’re a Girl Scout – Wear Girl Scout membership pin and/or Girl Scout clothing to identify you as a Girl Scout. • Buddy up – Always use the buddy system. It’s not just safe, it’s more fun! • Be streetwise – Become familiar with the areas and neighborhoods where you will be selling Girl Scout Cookies. • Partner with adults – Adults must accompany Girl Scout Daisies, Brownies, and Juniors when they are taking orders, selling, or delivering product. Girls in grades 6-12 must be supervised by an adult when selling door-to-door and must never sell alone. Adults must be present at ALL cookie booths at all times. • Plan ahead – Always have a plan for safeguarding money and avoid walking around with large amounts of it or keeping it at home or school. Give proceeds to supervising adults who should deposit it as soon as possible. • Do not enter – Never enter the home or vehicle of a person when you are selling cookies or making a delivery. Avoid selling to people in vehicles or going into alleys. • Sell in the daytime – Sell only during daylight hours, unless accompanied by an adult. • Protect privacy – Girls’ names, addresses, and email addresses should never be given to customers. Use a group contact number or address overseen by an adult for customers to request information, reorder, or give comments. Protect customer privacy by not sharing their information except for the product program; girls should never take credit card numbers. • Be safe on the road – Always follow safe pedestrian practices, especially when crossing at intersections or walking along roadways. Be aware of traffic when unloading product and passengers from vehicles. • Be net wise – Take the GSUSA Internet Safety Pledge before going online and follow the specific guidelines related to marketing online. Girl Scouts cannot collect money online outside of the DOC. For more information, check out girlscouts.org/cookies Source: Girl Scouts of the USA, girlscouts.org/cookies • Check the safety activity checkpoints online in the forms section our website. girlscoutsofcolorado.org 14 14
TROOP TRAINING PRODUCT Once safety has been discussed, girls need to learn about the products. COOKIE BASIC FACTS All cookies ordered from the bakery are owned by GSCO. No cookies may be returned by Girl Scouts of Colorado to the bakery for a refund. • Thin Mints, Samoas, Tagalongs, Do-si-dos, Trefoils, and Savannah Smiles (the core cookies) sell for $4/package. • Toffee-Tastic and S’mores (the specialty cookies) sell for $5/package. • All cookie varieties have zero grams trans-fat per serving. • All cookie varieties are kosher. • Little Brownie Bakers uses only sustainable palm oils. For additional information on cookie varieties sold in Colorado, please visit: littlebrowniebakers.com/cookies 15 15
TROOP TRAINING ALL YOUR GIRL SCOUT COOKIE Our cookies have... • NO High-Fructose Corn Syrup • NO Partially Hydrogenated Oils (PHOs) • NO Artificial Flavors in Toffee-tastics • Girl Scout S'mores and Do-si-dos are made with Natural Flavors • Zero Grams Trans Fat per Serving • 100% Real Cocoa • Hearty Whole Grain Oats in Do-si-dos • Thin Mints are Vegan SAMOAS ® TAGALONGS ® • Toffee-tastics are Gluten-Free Crisp cookies coated Crispy cookies • RSPO Certified (Mass Balance) Palm Oil in caramel, sprinkled layered with peanut OS UCT E CO with toasted coconut butter and covered with FR RN NO HIGH and striped with dark a chocolaty coating SYRUP chocolaty coating RSPO-1106186 DO-SI-DOS ® TREFOILS ® THIN MINTS ® Crunchy oatmeal Traditional shortbread Crisp wafers covered sandwich cookies with cookies that are in chocolaty coating creamy peanut delightfully simple made with natural butter filling and satisfying oil of peppermint GIRL SCOUT SAVANNAH S'MORES ® TOFFEE-TASTIC ® SMILES ® Crunchy graham Rich, buttery cookies Crisp, zesty lemon sandwich cookies with with sweet, crunchy wedge cookies dusted creamy chocolate and toffee bits with powdered sugar marshmallowy filling Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date information on the ingredients contained in the product in that package. For more details check with Little Brownie Bakers. The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES COOKIES,®, THIN MINTS MINTS,®, TREFOILS TREFOILS,®, GIRL SCOUT COOKIE SALESALE,®, GIRL SCOUT COOKIE PROGRAM PROGRAM,®, GIRL SCOUT S’MORES S’MORES,®, DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered trademarks of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co. 16
REWARDS Once your girls know the product line-up, they should work on setting goals. Goal setting helps girls see a larger picture and teaches the girls how to work hard to achieve their goals. A driving aspect of the girls’ goal will likely come from the various rewards she can earn. TROOP PROCEEDS: Troop treasuries have the opportunity to earn $0.65 per package for every package sold by the troop. In addition, each troop will have the opportunity to earn an additional $0.05 per package if the per girl selling average is 300+ packages. TROOP SUPER SELLER REWARD: Troops with a selling girl average of 400+ packages will receive a Cookie Power Super Seller Patch for each selling girl, plus $25 in additional proceeds to fund a troop activity for every selling girl and two registered adults. Troops with a selling girl average of 600+ packages will receive $25 in additional proceeds to fund a troop activity for every selling girl and two registered adults. CELEBRATION EVENTS: Each girl who sells 1,000+ packages is a Top Achiever and will be invited to a Celebration Event with one adult guest in the summer of 2019. Only the girl who earns 1,000+, and one adult are guaranteed to attend. Girls select one celebration event to attend. Any additional tickets MAY be offered, if available, for purchase. TOP 100 COOKIE CEOS: The top 100 Cookie CEOs in the state will be invited to the Top 100 Cookie CEOs event with one adult guest. Their names and packages sold will be engraved on a plaque in the GSCO Corporate office. S’MORES CLUB: Girl Scouts of Colorado has an exciting reward available exclusively for Girl Scouts of Colorado girl members and adult volunteers who participate in both the 2018 Fall Product Program and 2019 Girl Scout Cookie Program and meet the requirements. First year girl members and up to two troop adults can earn a beautiful sterling silver bracelet with uniquely designed charms. Second year girl members and up to two troop adults will receive uniquely designed charms to add to their bracelet. Girls and adults can also earn a special personalized avatar patch and qualifying troops can earn an exclusive booth selection opportunity. For more information, visit girlscoutsofcolorado.org/smores. 17
BADGES THIS COOKIE SEASON, Find out how to earn all these badges* by getting The Girl's Guide to Girl Scouting and ADD TO YOUR SKILLS! checking out your Financial Literacy and Cookie Business badges. COOKIE BUSINESS BADGES FINANCIAL LITERACY BADGES DAISY BROWNIE JUNIOR CADETTE SENIOR AMBASSADOR 18
THE GIRL SCOUT COOKIE ACTIVITY PLACE HOLDERPIN 2 All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual Cookie Activity Pin, which recognizes the 5 Skills learned and practiced during the program. Girls can collect a different color of pin every year. Here’s how girls can achieve the 5 Skills through the Girl Scout Cookie Program: GOAL SETTING: • Set personal learning goals. What do you want to learn this year? What do you want to do better? Share this with at least one other person or your group. • Set personal sales goals for yourself based on your personal and group goals. Keep a record of your accomplishments each year! DECISION MAKING: • Develop a basic business plan for cookie sales. • Work as a team with other Girl Scouts to decide when and where you’ll sell cookies and what you’ll do with the money you earn. MONEY MANAGEMENT: • Develop a budget for accomplishing at least one of the goals you set in the Goal Setting step. Use this budget to help determine your sales goals. • Learn to explain how the money earned in the Girl Scout Cookie Program helps you, your troop, and your council. PEOPLE SKILLS: • Practice your “pitch” for customers about what you are selling, why you are selling, and why they should purchase cookies from you and your troop! • Make a list of customers you will approach. Don’t forget to reach out to your valuable customers who bought cookies last year! BUSINESS ETHICS: • Discuss how living the Girl Scout Promise and Law applies to what you do in the Girl Scout Cookie Program as a businesswoman. • Focus on “giving back” through charitable contributions such as the Gift of Caring and Hometown Heroes programs. The Cookie Activity Pin is available for purchase at the GSCO shop. 19
REWARDS Quote Bubble White Board Curio Shelf Leopard Plush Paws-off Journal Tin Cookie Tote 3D Leopard Illusion T-shirt Snack/Drink Cup Fashion Dry Erase Marker Chair Fold-out Desk Organizer 20 20
TROOP REWARDS Secret Drawers PATCHES Shine Bright Case Phone Ring Stand Lap Board Jumbo Pouf 20” Sleep Mask Sleeping Bag 21 21
REWARDS PLACE HOLDER GIRL REWARDS All rewards are cumulative except Camp Discounts. Each level of reward is added to the previous levels. Girls will have the option to choose between the reward or Cookie Credits at certain reward levels. Packages Reward Digital Cookie 1+ Certificate Packages Reward 24+ “2019” Year Bar Site setup 50+ Theme Patch and Cookie Techie Patch completing 85+ Enamel Pin one order 125+ Bandanna 75+ Phone Ring Stand and 150+ 150+ Patch Bracelet Pen 180+ Leopard Tin or 10 Cookie Credits 125+ 3D Leopard Illusion 225+ T-Shirt or 15 Cookie Credits 275+ Leopard Plush or 20 Cookie Credits 350+ White Board, Markers, Curio Shelf, Hometown Hero Desk Organizer or 25 Cookie Credits Packages Reward 450+ Journal, Creative Caddy, Messenger 15+ Hometown Hero Patch* Bag or 30 Cookie Credits * Must complete the GOC tab in eBudde. 525+ Build-A-Bear experience or 35 Cookie Credits Gift of Caring 625+ Sleep Mask and Sleeping Bag or 40 Packages Reward Cookie Credits 15 + Gift Of Caring Patch 750+ Chair, Jumbo Pouf or 45 Cookie 30 + Shine Bright Case Credits 50 + Lap Board and Cookie Tote 1000+ 1000+ Top Achiever Celebration 75 + Snack Cup and Secret Drawers Event and Medallion or 50 Cookie Credits and Medallion 1000+ 10% Camp Discount 1500+ 15% Camp Discount 1500+ Bitsbox - 12 Month Subscription or 75 cookie credits 2000+ 150 Cookie Credits 2000+ 20% Camp Discount 2500+ 250 Cookie Credits 3500+ 350 Cookie Credits 4500+ 450 Cookie Credits 5000 + 50 Cookie Credits for every 500 packages sold beyond 5000 22 22
REWARDS WHY PARTICIPATE? Troop proceeds and individual girl rewards are important, but should not be the only reason to participate. Girls develop skills and confidence as they participate in the cookie program. HOW MUCH MONEY DO THE GIRL SCOUTS GET? This question is frequently asked by people purchasing cookies. The answer is not $0.65 or $0.70. The answer is “Girl Scouts get all of it.” 100% of the proceeds from cookies stays in Colorado to provide Girl Scouting to girls in our community. The only portion of the $4 or $5 that doesn’t stay here is what we pay to the bakery for the cookies. Our cookie program is one of the ways Girl Scouts is funded. The money from the cookie program supports all areas of our council services: girls/troops/outdoor program and adult/volunteer support. Girls are at the very heart of it all, and 100% of the proceeds from cookies goes back to the girls – either directly or indirectly. To pay the bakery Local Local Girl Scout Girl Scout To pay the programs programs bakery Troop proceeds & rewards Troop proceeds & rewards Core Cookies Specialty Cookies 23 23
REWARDS WHAT ARE YOU GOING TO DO WITH YOUR MONEY? Troop proceeds go into a treasury that helps the troop fund the various activities they do throughout the year, such as: • Service Projects • Troop Supplies • Awards and Recognitions • Event Fees/Trips ALL the monies are used for ALL the activities. Because the monies in the troop treasuries are blended together the answer to “What are you going to use the money for?” must be blended too. Telling a customer that you use the money for service projects and troop supplies tells more about Girl Scouting and your troop than telling them you are going to have a party. Telling customers that you are using the money to help pay for an experience unlike any other or an opportunity you might never have had tells more about Girl Scouting and your troop than telling them you are going to Denver to spend the night in a hotel. People want to know that by buying cookies they are helping girls to build courage, confidence, and character. “WHAT HAVE YOU LEARNED IN GIRL SCOUTS” OR “WHAT DO YOU LIKE ABOUT GIRL SCOUTS?” Questions like these are the opportunity girls need to tell their story. Our girls are full of stories that warm your heart. They can tell you about adventures they have had, friends they met, skills they learned, or opportunities that have enriched their lives. Each girl’s story is her own. Each troop’s story is its own. Girls need to have a story about their Girl Scout experience that they can tell when people ask. The best way we have of letting the community know this is to tell them at every opportunity that presents itself. Even the youngest girl involved is old enough to tell her Girl Scout story. As an adult who is working with these girls, you need to help educate the girls, so they can better articulate what all Girl Scouts know. Teach your girls. Give them the words. Help them think about their stories. Train them so they are prepared to share the Girl Scout experience. COOKIE CREDITS Cookie Credits are rewards earned as part of the Girl Scout Cookie Program (or Fall Product Program). They are issued on a card similar to a gift card and are mailed directly to the girl (or held at council for camp, if that option is requested during the reward selection process of the program.) 24 24
REWARDS WHAT CAN GIRL SCOUTS DO WITH COOKIE CREDITS? • A GSCO troop or service unit trip, event, or activity with a per girl fee. • A GSCO sponsored or hosted event or activity. • An EF (Education First) Tour. (In the state of Colorado). • Girl Scout Destinations. • Highest Awards project materials and fees. • GSCO shop purchases and shop special orders. • Volunteer-run day camps or events with a per girl fee. • Any GSCO summer camp that uses registration in CampIn Touch (overnight, day, and troop camps). Cookie Credits do not have a cash value. Cookie Credits expire 10 years from date of issue. Cookie Credits will not be re-issued if lost. Troops and girls can be reimbursed for these activities using the Cookie Credit Reimbursement Form: girlscoutsofcolorado.org/cookie-credit-reimbursement Cookie Credits may not be used to pay for/renew membership, pay fees to outside vendors, purchase items not in the GSCO shop, or pay for fees or travel expenses for adults or any children without a GSCO membership or adults. For questions about what Cookie Credits can be used for or the Cookie Credit Reimbursement Form, please contact: financial.followup@gscolorado.org 25 25
REWARDS HOMETOWN HEROES/GIFT OF CARING PROGRAM Service is at the core of the Girl Scout Leadership Experience. There are two optional, yet encouraged, ways that Girl Scouts can serve their community through the cookie program. HOMETOWN HEROES: The Hometown Heroes (HTH) Program was created so girls would have the opportunity to learn philanthropy and community service through the cookie program. Customers who do not want to purchase cookies for themselves may want to purchase HTH packages to give to others while supporting Girl Scouts at the same time. • HTH donations may be tax deductible. Customers should consult their tax advisor. • Troops should not take possession of HTH cookies until the end of the program. These cookies should not be part of their cookie inventory during the program. • Follow these easy steps to participate in the Hometown Hero program: • Girls/troops choose a group/organization to receive donated cookies. Recipients can be “heroes” in the community such as non-profit organizations, shelters, firefighters, local military groups, blood banks, or food banks. Contact the selected organizations to get their approval prior to collecting cookie donations. • Tell customers they can buy cookies from your troops to be donated to this group/organization. • Enter all HTH cookie orders in the HTH column in eBudde under each girl who sold them and record the money collected for these packages in the same line. • At the end of the program, use unsold packages of cookies in your troop inventory to fill the HTH order. Additional HTH cookies may be picked up from a local cupboard to complete the order. • All arrangements for selection, delivery and shipment of HTH cookies are your troop’s responsibility. • Last day to deliver HTH cookies June 28, 2019 GIFT OF CARING: In this council-wide Gift of Caring (GOC) Project, customers can purchase virtual packages of cookies that GSCO will deliver to the military, both local and overseas, and local charities on behalf of our troops. The girls collect the money, but do not physically take possession of the cookies. • Tell customers they can purchase cookies from your troop to be donated to the military and local charities. • Enter all GOC cookie orders in the GOC column of eBudde under each girl who sold them and record the money collected for these packages in the same line. • No need to order from a cupboard to account for these “virtual” packages. eBudde allows this to be automatically calculated. 26 26
eBudde™ and PROGRAM PROCEDURES eBudde™ eBudde™ is the online cookie inventory management system from Little Brownie Bakers. You will receive eBudde™ updates and announcements via email throughout the program. Additional online trainings are available for eBudde™ with step-by-step instructions for each of the tabs. Also available is your eBudde quicksheet for quick reference. Once the TCM has an approved agreement on file, they will be given access to eBudde™. BEFORE THE PROGRAM STARTS INITIAL LOG IN • You will receive an email from eBudde • Follow link to login page • At the password screen enter and confirm password • Enter your contact information and set up security questions. All information is required. TROOP DASHBOARD • This is the screen you will see every time you log into eBudde™. • Important messages from council and/or your service unit may be posted on this screen. • Troop checklist for tracking activity in eBudde™ is available here. • Upcoming scheduled booths • SUCM contact information 27
eBudde™ and PROGRAM PROCEDURES CONTACTS TAB • Click edit next to your contact information to update your personal information as needed. • You may change all the information displayed except your email address. • You may change your email by logging out and at the login screen click link to update your information. • Click submit to save the information. SETTINGS TAB • Click the edit settings button. Some fields are not accessible for troops. Make sure all information is correct. If any information is incorrect that you cannot edit please contact your regional product program specialist for corrections. • Enter troop goal (pkgs) • Add in troop leader. Optional. • Scroll to bottom of screen • Click update Girls registered and girls selling will be automated. Council will enter banking information from ACH forms. 28
eBudde™ and PROGRAM PROCEDURES GIRLS TAB • Girls tab will be locked. • All registered girls will be automatically uploaded into eBudde™. • Verify the accuracy of your roster in eBudde BEFORE submitting your IO on January 14. • If missing girls, contact your volunteer support specialist. • Uploads will run weekly to ensure all newly registered girls are entered. • Troops will NOT be able to add a girl to a troop in eBudde™. • After registering a new girl, it may take up to a week for her information to upload. If she does not show up, contact your volunteer support specialist. INITIAL ORDER TAB An Initial Order (IO) is the cookie order the TCM places prior to the beginning of the program so the girls have cookies in hand for the first day of the program. These cookies will be picked up on the day before the program begins and given to the girls the morning of the first day of the program. Troops may start to enter their IO in eBudde as soon as they gain access. Remember: to gain eBudde access you must have an approved TCM agreement on file. Troop Initial Order (IO) is due in eBudde by 8 p.m. (MST) on January 14, 2019. How much to order for an IO? Your IO should be based on your troop’s history and the below variables. Troops who did not participate in the 2018 program should use the following criteria to determine how much to order for their IO: • Each girl’s individual goal • Troop goal • Does the troop wish to earn the IO reward? • How many booths does the troop plan to have? • How close is the nearest cupboard? 29
eBudde™ and PROGRAM PROCEDURES If you are a new troop, or unsure, our website has an IO calculator that recommends how many packages of each variety you should order. This is a recommendation based on 80% of the previous year’s PGA for new troops/girls. Visit girlscoutsofcolorado.org/IO 225/girl 325/girl Thin Mints 76 Thin Mints 110 Samoas 52 Samoas 75 Tagalongs 34 Tagalongs 48 Do-Si-Dos 18 Do-Si-Dos 26 Trefoils 16 Trefoils 23 S’mores 13 S’mores 20 Savannah Smiles 9 Savannah Smiles 13 Toffee-tastics 7 Toffee-tastics 10 Initial Order Reward Troops with an IO of 225+ Troops with an IO of 325+ packages per reg girl packages per reg girl CEO Patch Pin (girls) Goal Getter Patch (Girls) CEO Patch Pin (2 adults) 2 Adult T-Shirts 2 Table cloths SUBMITTING YOUR IO: • To submit an IO in eBudde™, go to the INITIAL ORDER tab located on the top row of the dashboard. • Troops will order cookies for the entire troop. Total amount of cookies in PACKAGES will be entered under the appropriate variety on the OTHER LINE. The cookies from this order can later be credited to girls once the girls and their caregivers have accepted the cookies, and the cookies have been sold. • Troops will place this order in PACKAGES in increments of 12 (12 packages = 1 case) and eBudde™ will automatically calculate those packages into cases, rounding to the nearest case. • When working in this tab, please remember to save frequently. • Do not hit submit until the order is ready to be submitted. Once the submit button has been hit, the tab will lock. • Please do not wait until the last minute to submit a troop IO. • Please refer to your SUCM if there are any questions. • REMEMBER that IOs must be placed by 8 p.m. MST on January 14, 2019. 30
eBudde™ and PROGRAM PROCEDURES DELIVERY TAB Submit your delivery time and location: • Troops will be able to select a cookie pick-up time and location in eBudde™ when the IO is placed. To select your delivery site and time slot, go to the DELIVERY TAB in eBudde™. Choose the delivery site and available time slot that best meets the needs of the troop. • If the IO is a larger order, eBudde will automatically select additional time slots to accommodate the order. • Once the delivery time and location has been selected, please review and print the CONFIRMATION. Please make sure a copy of this confirmation is brought to the delivery site for pick up. 31
eBudde™ and PROGRAM PROCEDURES INITIAL COOKIE PICK-UP Now that the troop IO has been placed and you’ve selected a delivery time and location, it is time to sit back and relax until cookies are to be picked up. Remember: The troop ACH authorization MUST be submitted prior to any cookies being picked up! This is an adult activity. Bring only adults with you to help. No children, no pets. Delivery of cookies will begin with the outlying communities and cookie cupboards. These distribution sites will receive cookies from Monday, January 28 - February 1, 2019. Main cookie distribution will take place on February 2, 2019. • Cookies are NOT to be sold before Sunday, February 3, 2019. • Safety first! Our distribution sites are drive through pick up stations and delivery agents may use forklifts to move cookies. Use the guide below to approximate how many cases of cookies will fit in a vehicle. The amounts given assume the vehicle will be completely empty (no car seats, pets, children, etc) except for the driver. Make sure there is sufficient room in the vehicle for the cookies to be picked up. Cookies must be picked up in one trip, so have additional vehicles ready for pick up if necessary. You will not be able to pick up cookies if you do not bring the appropriate number of vehicles. Car Type Number of cases Car Type Number of cases Compact car 23 Station wagon 75 Hatchback car 30 Minivan (seats in) 75 Mid-size sedan 35 Pickup truck (full bed) 100 Sport utility vehicle 60 Cargo van (seats in) 200 IOs not picked up as scheduled on delivery day will be returned to the warehouse and those cookies will not be available for pick up until February 4, 2019. The troop will be charged a $25 transportation and storage fee to their eBudde account. Pickup will need to be coordinated with the warehouse. Contact your SUCM for assistance. DELIVERY DAY CHECK LIST □ Bring troop delivery confirmation (printed from eBudde) to pick up cookies. □ Be on time! □ If arriving early to pick-up cookies, do not block the loading area. Do not pull in until assigned time. □ Wait for all vehicles in your party to arrive. All vehicles must drive through together. □ Be patient and courteous with volunteers at the delivery site. Remember they are all volunteers, too! □ Remain in vehicle at all times. This is for the safety of the driver and all those picking up cookies. 32
eBudde™ and PROGRAM PROCEDURES WHEN YOU GET HOME: □ Take the cookies out of the vehicle IMMEDIATELY. Many are chocolate and can melt quickly. □ Double count the cookies to make sure they are all accounted for. If there is a discrepancy, return to delivery site for correction. Any discrepancies must be resolved within 24 hours. If there are extenuating circumstances, contact your SUCM. □ Fill in due dates and your contact information on the girl order cards and money envelopes. □ Make sure every package of cookies that leaves TCM possession is signed for on a receipt. □ Damaged packages may be exchanged at any cupboard. WHAT TO DO IF A CAREGIVER DOESN’T PICK UP COOKIES? If cookies are not picked up by a caregiver within four (4) days: • Use the cookies for additional orders from other girls. • Use the cookies for booths. • Use the Cookie Exchange on the GSCO Classifieds to complete a troop-to-troop transfer. • Reach out to other troops in your SU, your SUCM will assist you with this. DURING THE PROGRAM INVENTORY MANAGEMENT Inventory management is key to a successful cookie program. SUCMs have experience in this area and are happy to help troops navigate throughout the program. The TCM and troop leader should agree on a plan for how cookies will be distributed to the girls/caregivers. Experienced TCMs recommend you seek a commitment from the girl and her caregiver for the minimum number of cookies she will sell. Once the money for those initial cookies has been turned in, the girl/caregiver may be given more inventory. Anyone storing cookies must store them in a temperature-controlled, food safe, smoke-free environment. Explain the procedure to girls and caregivers to alleviate confusion and create accountability. Experienced TCMs and leaders strongly encourage that you do not check out additional cookies to a caregiver until funds have been turned in for their previous check-out of cookies. Each troop will be provided with cookie receipt books to be used to track cookie and money transactions within the troop. They are carbon copied so that both the TCM and the caregivers can keep a copy. This paper trail is very important and is for the protection of everyone involved. The signed receipt transfers the financial responsibility from one to the other and must be kept for reference. • Write a receipt for every package of cookies checked out and all money transactions. 33
eBudde™ and PROGRAM PROCEDURES • On every receipt include cookie variety, how many packages of each, troop number, date the signature of the adult accepting the cookies or money, as well as the person giving the cookies or money. • Both parties should count the cookies and money together. • The troops should keep the white copy of receipt and give the yellow copy to the caregiver. • Keep copies of ALL receipts, including starting inventory order, cupboard and troops transactions. • Update eBudde™ frequently. There is a no return policy on cookies. However, if a package of cookies is damaged, the package may be exchanged at any cookie cupboard for a non-damaged package of the same cookie flavor. Damaged means: □ Crushed package □ Sealed but empty package □ Unsealed package □ Returned by customer for any reason GIRL ORDER TAB Allocating cookies (both initial and additional) • Click on the girl’s name • Click Add Trans • Green boxes will appear across the bottom of the screen, record total number of packages given to girl in appropriate columns. Be sure to add comment (date, and name of transaction) in comment column to track transactions. • Click OK button or just hit enter. • Click Save to save transaction. • Repeat for each as needed. 34
eBudde™ and PROGRAM PROCEDURES Recording a girl payment • Click on the girl’s name • Click Add Payment • Green boxes will appear at the bottom of the screen, record total amount paid in the paid column. Be sure to add comment (date, and name of payment) in comment column to track payments. • Click OK button or just hit enter. • Click Save to save transaction. • Repeat for each as needed. TROOP-TO-TROOP TRANSFERS • Troops are encouraged to connect with each other to exchange varieties, or transfer packages from one troop to another. • Visit the classifieds section of the GSCO Blog to connect with other troops looking to exchange cookies. • Troop-to-Troop transfers may be done in packages and do not require full cases. • When transferring packages to another troop, the troop profit and financial responsibility are also transferred. • Use a receipt to document the movement of cookies between troops. The receipt should include contact information for both troops. • The troop receiving the cookies will enter the transaction in eBudde™ TRANSACTION TAB Adding a troop-to-troop transfer • Click Add a Transaction button • Choose your pickup date and time • Choose the following information from the drop-down boxes: • Type = normal 35
eBudde™ and PROGRAM PROCEDURES • 2nd Party = Troop • Troop # = 5-digit troop number of the troop giving cookies • Movement = Add product • Fill in correct number of packages/cases by flavor • Click save/print for transaction receipt • Verify the transaction was saved If your troop believes they have more cookies than your girls can sell, contact your SUCM immediately for assistance! WHAT TO BRING TO A COOKIE BOOTH… □ A printed copy of booth sign-up from eBudde (for Council Sponsored Booths) or written permission from store manager (for My Sales Booths). □ Cookies □ Booth inventory sheet to track purchases or a device with Booth Sale Recorder app □ Table and chairs □ Table cloth (optional) □ $60 in change (30-$1 bills, 6-$5 bills) □ Hip bag or pocket aprons to manage money □ Booth posters or other decorations – bling your booth!** (if allowed by store location) □ Any additional items a booth location may require. These requirements will be noted in eBudde. □ First aid kit, emergency card, and permission slips/health forms **Find resources, ideas, and clipart at littlebrownie.com 36
eBudde™ and PROGRAM PROCEDURES SELLING COOKIES With thousands of girls in Colorado participating in the cookie program, it is essential that we provide guidelines to ensure every girl has a chance to be successful. GSCO appreciates everyone abiding by the guidelines, incorporating the Girl Scout Promise and Law into the cookie program, and sharing them with the families in each troop. Girl Scouts must always respect areas that have “no solicitation” rules and should be a sister to all other Girl Scouts they encounter when selling cookies! Per established policies by GSUSA, girls cannot sell cookies to a business that plans to resell the product to its customers. THERE ARE MANY WAYS A GIRL CAN CHOOSE TO SELL COOKIES, INCLUDING: IN-PERSON • Selling to family, friends, neighbors, and caregivers’ co-workers. • Selling door-to-door in your neighborhood or nearby neighborhoods. “DIGITAL ORDER CARD” (DOC) The DOC is an online program that allows Girl Scouts to sell cookies to friends and family only. There are many benefits of using the DOC to include: • Girls will be able to learn 21st century entrepreneurship skills and have the opportunity to expand their cookie business. • It is the perfect solution for selling to out-of-town relatives and friends who want to support a girl, but for whom personal delivery isn’t an option. These special customers can order cookies from a girl and pay online. • Digital Cookie also allows individuals to support girls/troops by donating cookies through the Gift of Caring program should they not want to purchase cookies for themselves. In order for a girl to participate in DOC • Council must have her registration data correct and complete. This includes the accurate name, birth date, troop number, grade level, and caregiver email address for each girl. • Changes may be made by visiting their MyGS site. • If additional assistance is required, or if you have a caregiver or leader who does not receive the DOC link, please click on the “contact us” or “help” link at the bottom of the login page 37
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