Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
2019
Troop Cookie
  Manager
   Guide
Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TABLE OF CONTENTS
GET READY TO GO FOR BOLD™!
This Girl Scout Cookie Season®, we’re celebrating the spirit and creativity of all Girl Scouts as they sell
America’s favorite treats and Go for Bold™.

Whether embarking on a brave, new adventure or finding the courage to
talk to her first customer, every girl finds her own type of bold in the
Girl Scout Cookie Program®. Girls have amazing experiences– and
build lifelong skills, friendships and confidence along the way.

As a Girl Scout Cookie volunteer, you’re supporting the largest girl-led
entrepreneurial program in the world. Thank you for all you do for girls!

                                                             Contents:
                                                             PAGE 3 WHY PARTICIPATE?
                                                             PAGE 4   TROOP COOKIE MANAGER RESPONSIBILITIES

                                                             PAGE 6   TIMELINE AND CHECKLIST

                                                             PAGE 8   TROOP TRAINING CHECKLIST
                                                             PAGE 10 TROOP TRAINING
                                                                      MATERIALS - PAGE 12
                                                                      SAFETY FIRST - PAGE 14
                                                                      COOKIES - PAGE 16

                                                             PAGE 17 TROOP REWARDS
                                                                      COOKIE CREDITS - PAGE 24
                                                                      HOMETOWN HEROES - PAGE 26
                                                                      GIFTS OF CARING - PAGE 26

                                                             PAGE 27 EBUDDE AND PROGRAM PROCEDURES
                                                                      LOGIN - PAGE 27
                                                                      INITIAL ORDER - PAGES 29 - 30
                                                                      COOKIE PICK-UP - PAGE 32
                                                                      DURING THE PROGRAM - PAGE 33
                                                                      COOKIE BOOTH - PAGE 36, 39
                                                                      MONEY HANDLING - PAGE 47
                                                                      SEASON CLOSEOUT - PAGE 50

                                                             PAGE 53 RESOURCES
                                                             PAGE 54 GLOSSARY
                                                             PAGE 55 YOUR COOKIE TEAM

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
WHY PARTICIPATE IN THE GIRL SCOUT COOKIE
                                    PLACEPROGRAM
                                           HOLDER 2
The Girl Scouts Cookie Program is a program activity and the premier entrepreneurial program for girls
in the world. What do we mean by entrepreneurial? The definition of an entrepreneur is someone who
promotes or manages a business. The cookie program offers girls the opportunity to: manage resources
(time, caregiver, support, etc.); learn to set and accomplish goals; market a product; and manage a
business.

TRADITION:

Girl Scouts and cookies share a rich history. Girl Scout Cookies had their earliest beginnings in the
kitchens and ovens of girls, with mothers volunteering as technical advisors. The sale of cookies to
finance troop activities began in 1917, five years after Juliette Gordon Low started Girl Scouting. The first
troop in Colorado, Troop 4, started in 1917 when Girl Scouting crossed over west of the Mississippi River.

In the 1920s and 1930s, Girl Scouts in different parts of the country continued to bake their own simple
sugar cookies. Packed in wax paper bags and sealed with a sticker, they sold them door-to-door for 25 to
35 cents per dozen. While recipes and packaging designs have changed, the cookie program remains an
important part of today’s Girl Scout Leadership Experience.

DELIVERING ON OUR PROMISE:

Although definitely delicious, Girl Scout Cookies and the annual cookie program play a crucial role in Girl
Scouts of Colorado’s ability to:

       •      Deliver quality programming for girls
       •      Train adult volunteers
       •      Provide financial assistance for girls’ fees for camps and other activities

The activity of selling cookies is directly related to our purpose of helping girls realize their full
potential and our mission of building girls of courage, confidence and character who make the world a
better place. Girl participation is voluntary, and caregiver permission is required.

LEARNING LIFE SKILLS:

The Girl Scout Cookie Program helps girls learn and practice the life skills embodied in the Promise and
Law. During cookie activities, girls are members of a team working toward a common goal, with each
girl striving to do her best. So, when Girl Scouts go to friends, family, and door-to-door with this year’s
best-selling cookies, they’re becoming the business leaders of tomorrow!

The Girl Scout Cookie Program helps ensure the future of Girl Scouting. All the proceeds—every penny—
from our cookie program, remain in Colorado. This revenue is used to benefit girls, some
of it directly by remaining in the Girl Scout troop treasury and some of it indirectly by
subsidizing the cost of providing Girl Scout programs to girls statewide.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TROOPHOLDER
PLACE COOKIE
           TROOP
             MANAGER
                 COOKIE
                     RESPONSIBILITIES
                        MANAGER RESPONSIBILITIES
Thank you for serving as a Troop Cookie Manager for the 2018-2019 membership year!

TERM: One year (focus of service will be December-May)

POSITION SUMMARY:

Troop cookie managers work directly with girls, families, and troop volunteers to provide cookie program
information, training, and support. This role helps girls learn the 5 Skills: Goal Setting, Decision Making,
Money Management, People Skills, and Business Ethics.

SUPPORT & TRAINING:

As a troop cookie manager, you will report to and receive support from your troop leader, service unit
cookie manager (SUCM), product program specialist, and volunteer support specialist, attend cookie
training, and have access to additional learning opportunities.

RESPONSIBILITIES:

       •      Submit an Initial Order for your troop (Due January 14, 2019 by 8 p.m.)
       •      Complete cookie training and take advantage of Internet-based trainings.
       •      Train the girls in your troop and their families on the cookie program (Including safety tips,
              procedures, cookie inventory management, important dates, etc.)
       •      Adhere to all deadlines and submit all paperwork.
       •      Arrange for timely and secure pick-up/distribution of cookies to/from families and the
              cupboard.
       •      Keep accurate records and receipts for each cookie distribution or collection in eBudde.
       •      Assign cookies to girls using the “eBudde” online system on a weekly basis.
       •      Organize booth sites, obeying all guidelines.
       •      Arrange for pick-up of earned cookie rewards and promptly distribute to the girls.

FINANCIAL RESPONSIBILITIES:

       •      Collect, record in eBudde, and write a receipt for all money from booths and family sales.
       •      Ensure money accurately corresponds to the number of cookies issued.
       •      Ensure all cash and checks are deposited into the troop account on a weekly basis.
       •      Report any unpaid cookie bills by submitting a Money Problem Report on or before the
              deadline (March 15, 2019).
       •      Submit a Money Problem Report if your troop will not/does not have enough money to pay
              GSCO the amount due as stated on sales report.

Girl Scouts of Colorado will train you in the processes we have to protect troops from the negative
financial consequences of excess inventory, bounced checks/transactions, and other money issues.
Troop cookie managers must strictly adhere to those processes and will be held responsible for all
unpaid cookie bills, and/or troop cookie money issues that are the result of negligence of established
practices.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TROOP COOKIE MANAGER RESPONSIBILITIES
                          PLACE HOLDER 2

                      REQUIRED QUALIFICATIONS

             •   Access to a computer with Internet access, email,
                 and phone.
             •   Ability to communicate well and pro-actively seek
                 resolution of conflict.
             •   Current membership.
             •   Current background check.

                              EXPECTATIONS

             •   Abide by the Girl Scout Promise and Law.
             •   Be a registered Girl Scout adult volunteer with a
                 completed background check.
             •   Follow Girl Scout policies and procedures to ensure
                 the safety of girls.
             •   Use discretion in all confidential matters including
                 girl information.
             •   Serve as a positive example for girls by modeling
                 positive attributes such as:
                 reliability, respect for others, inclusiveness, and
                 having a positive attitude.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
2019 COOKIE PROGRAM TIMELINE AND CHECKLIST

                               NOVEMBER-EARLY JANUARY
           □      Complete TCM cookie training and use Troop Cookie Manager Guide as primary
                  resource to answer questions.
           □      Verify with your volunteer support specialist (VSS) that all girls in your troop are
                  registered.
           □      Submit your ACH authorization. girlscoutsofcolorado.org/ach
           □      Submit your Troop Cookie Manager Agreement.
                  girlscoutsofcolorado.org/forms
           □      Discuss with troop about the benefits of attending a Cookie Rally.
           □      Receive materials from your service unit cookie manager (SUCM).
           □      Meet with troop leader and schedule a date/time for troop training AND plan the
                  cookie program schedule.
           □      Receive eBudde login information from Girl Scouts of Colorado.
           □      Log in to eBudde to verify/edit information.
           □      Confirm with troop leader the number of packages to be ordered on the Initial
                  Order (IO). Need help? Use the IO calculator: girlscoutsofcolorado.org/IO

                                            JANUARY

    January 1-31

           □      Troop (caregiver and girl) trainings.
           □      Troop meeting with caregivers and girls to discuss and plan the cookie program
                  schedule.
           □      Cookie Rallies happening statewide. Be sure to attend one or host one for your
                  troop!
           □      National Cookie Rally

    January 14

           □      Troop Initial Order is due in eBudde by 8 p.m.
           □      Select a delivery location in eBudde.

    January 24 Round 1 of booth selections opens at 6 p.m. and will close at 11:59 p.m.*
    January 25 Round 2 of booth selections opens at 6 p.m. and will close at 11:59 p.m.*
    January 29 Round 3 of booth selections opens at 6 p.m. and will close at 11:59 p.m.**
    January 30 Round 4 of booth selections opens at 6 p.m. and will close at 11:59 p.m.***
    January 31 Round 5 of booth selections opens at 6 p.m. and will remain open for
                  remainder of program. Troops will be allowed a max of 100 booth selections until
                  February 11 when troops will be able to make an unlimited amount of booth
                  selections.

    *Troops will be able to select one booth location. ** Troops will be able to select two locations.
    *** Troops will be able to select three locations.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
2019 COOKIE PROGRAM TIMELINEPLACE
                                             AND CHECKLIST
                                                   HOLDER 2

                                                    FEBRUARY

    February 2 Main cookie delivery day!

    February 3 Cookie program begins! (Door-to-door and My Sales booths begin).
            □         Cookie cupboards open.

   February 15 Council booths begin.

February 22-24 National Girl Scout Cookie Weekend.

                                                      MARCH

     March 10 Cookie program ends!

     March 12
             □        Meet with your service unit cookie manager to go over final wrap-up on or before
                      this date.
             □        Final troop data due. Allocate ALL cookies to girls in eBudde.
             □        Select and submit ALL girl rewards in eBudde.
                      Troops will be locked out of eBudde at 11:59 p.m.

     March 13
             □        Last day to pick up Hometown Hero (HTH) cookies from a cupboard.

     March 15
             □        Deadline to submit a Money Problem Report due by 5 p.m.

     March 20 ACH debit occurs for total amount owed to council.

                                         APRIL, MAY, AND JUNE

     April 15         Cookie Credits will begin to be mailed directly to girls.
     April 22         Cookie rewards will begin to ship to service unit cookie managers.
     April 30         Last day to sell excess inventory.
     May 6            Last day for service unit cookie managers to notify council of any reward
                      shortages or damages.
     June 1           Top 100 CEOs Event*
     June 8           Glenwood Caverns and Elitch Gardens 1000+ Celebration Event*
     June 15          Renaissance Festival 1000+ Celebration Event*
     June 22          Cheyenne Mountain Zoo 1000+ Celebration Event*
     June 28          Last day to deliver HTH cookies
     *Dates are subject to change if required by venue.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TROOP TRAINING CHECKLIST
Training is mandatory for any girl (and caregiver) who is choosing to participate in the Girl Scout
cookie program. Caregiver participation is very important! If extra support is needed for training,
contact the SUCM to help find an experienced volunteer to help with training. The average length of
the meeting is one hour.

WHEN TO HOLD GIRL/CAREGIVER TRAINING:

      □      Meetings should be held between January 1-31, 2019.
      □      Send out save the date notices as far in advance as possible.

MATERIALS TO PREPARE:

      □      Provide pens for caregivers to fill out requested information.
      □      Chairs and tables.
      □      Snacks/drinks if possible.
      □      Caregiver permission forms are found on the back page of the Family Guide.
      □      Prepare a packet of cookie materials for each girl – hand to girl/caregiver once a
             permission form has been collected.
      □      Additional materials and ideas can be found at littlebrownie.com

AS THE GIRLS AND CAREGIVERS ARRIVE:

      □      Greet girls and caregivers and introduce the TCM and troop leader.
      □      Have caregivers sign in and record current phone numbers, emails, and addresses.
      □      Have caregivers identify best method to contact them.
      □      Have caregivers complete the permission form for each girl participating.

CONDUCT THE MEETING:

      □      Have girls lead their caregivers in the Girl Scout Promise and Law.
      □      Share the 5 Skills and what the girls learn as they participate in the cookie program.
      □      Go over Safety Guidelines with girls and caregivers.
      □      Have the girls introduce the cookies and share which variety is their favorite.
      □      Have the girls share how they plan to spend their proceeds and what their troop goal is.
      □      Discuss the importance of selling “On My Honor” and following the Girl Scout Law while
             participating.
      □      Let caregivers know that no orders are to be taken prior to February 3, 2019 and the
             program ends on March 10, 2019.
      □      Have the girls present their HTH and GOC projects and goals.
      □      Discuss rewards and have caregivers and girls complete their selections for each level of
             rewards.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TROOP TRAINING CHECKLIST
SAFETY:

      □     Review the GSUSA safety guidelines and checkpoints with girls and caregivers. (This is also
            in the Family Guide).

TIMELINES AND DEADLINES:

      □     Go over timelines and deadlines.
      □     Recruit help for cookie pick-up if needed.
      □     Discuss guidelines for both My Sales and council booths.
      □     Recruit help with booths, if needed.
      □     Discuss best times and methods of communication.
      □     Discuss collecting money throughout the cookie program as cookies are delivered and set
            up guidelines for turning in money.
      □     Remind caregivers to always count the money with the person they are turning it in to and
            to get and keep the receipt.
      □     Brainstorm new and creative ways to sell cookies and meet troop goals.

Questions: If questions arise that neither the TCM nor the troop leader have the answer for, an
appropriate response to the caregiver is “I’m not sure, but I will find out and let you know.”
Contact the SUCM to answer questions and be sure to share that information with all caregivers.

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Troop Cookie Manager Guide 2019 - Girl Scouts of Colorado
TROOP TRAINING
WHAT IS A TROOP?

A troop consists of two unrelated, registered, and approved background checked adults as well as three
unrelated, registered girls. All registered girls with a signed permission slip can participate in the cookie
program.

All troops must be clear of any debt due to council in order to participate.

Girls registered as Juliettes must contact their regional product program specialist to get cookie
information and get access to the eBudde™ system.

When training the girls and caregivers in your troop, it is best to plan to devote one whole (and at least
part of another) troop meeting to the cookie program training. A meeting between you and the troop
leader should take place ahead of time so she/he is aware of the time requirements needed at the
upcoming meetings. Meetings should be held between January 1-31, 2019.

It is a great idea to start off the training by teaching the girls and their caregivers the 5 Skills, the mission
of Girl Scouts, the application of the Promise and Law and the importance of Girl Scouts to themselves as
well as the community.

We must educate our girls not only on how to sell Girl Scout Cookies but also on how to educate our
communities on the value of Girl Scouting.

The 5 Skills that will last a lifetime are:

        1.      Goal Setting
        2.      Decision Making
        3.      Money Management
        4.      People Skills
        5.      Business Ethics

GIRL SCOUTS

An experience unlike any other. This is the message we want to get across to everyone who asks about Girl
Scouts. We know Girl Scouting brings valuable life skills to girls and we need our community to
understand how profound that is. To “develop” our girls’ ability at getting our message across to the
community during booths, we have created an “Excellent Customer Service” pin/patch. We will have Girl
Scouts of Colorado staff members, as well as key volunteers, randomly select a booth to visit and grade.
Be ready as these staff members and key volunteers may arrive at your booth to award girls and adults
at the booth with this pin/patch.

               Mission of Girl Scouting
                       Girl Scouting builds girls of courage, confidence, and character, who make the world
                       a better place.

                               Girl Scout Promise
                                       On my honor, I will try to serve God and my country, to help people
                                       at all times, and to live by the Girl Scout Law.

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TROOP TRAINING
APPLICATION OF THE COOKIE PROGRAM TO THE GIRL SCOUT LAW

This will help girls understand the service they are providing to their troop and themselves by taking part
in the annual Girl Scout Cookie Program. See how many additional ideas you and your troop can come up
with.

I will do my best to be honest and fair,

       •      Present a product, worthy of sale and know all the varieties.
       •      Present a true explanation of price and how the proceeds are used.
       •      Keep good records.
       •      Keep cookies in good condition.
       •      Follow the rules as established by the troop.
       •      Do not start taking orders, in person, over the phone, or online before February 3, 2019.

Friendly and helpful, considerate and caring, courageous and strong,

       •      Understand how the proceeds benefit your troop and help Girl Scouts of Colorado.
       •      Do your best in all parts of the program.
       •      Give customers time to make up their minds.
       •      Smile and be polite even when a person doesn’t place an order.
       •      Be considerate.

And responsible for what I say and do,

       •      Represent Girl Scouting by being neat, punctual, fair, and honest.
       •      Give yourself time to do the job well, be proud of yourself,
              and to respect yourself, others, and authority.
       •      Cooperate with the troop cookie manager and the troop leader.
       •      Follow directions and MEET DEADLINES.

Use resources wisely,

       •      Choose realistic goals.
       •      Try not to waste order forms or money envelopes.
       •      Use your time and your caregivers’ time wisely.

Make the world a better place,

       •      Council proceeds are used, in part, to preserve camp land and resources.
       •      Council proceeds help develop/support community service projects
              and community projects.

And be a sister to every Girl Scout.

       •      Be respectful of other Girl Scouts you encounter.

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TROOP TRAINING
MATERIALS PROVIDED FOR TRAINING

Many materials have been provided to assist the TCM in training the girls and helping everyone have a
successful cookie program. Hand out the appropriate materials during your training.

PROGRAM MATERIALS TO BE USED FOR:

Caregiver /Girl Materials

       •      Family Guide with permission slip – 1 per girl
       •      Order Card (including Pocket Order Card, given with cookie pick up) – 1 per girl
       •      Girl Scout Money Envelope – 1 per girl
       •      Door Hanger (also available online) – as many as girl needs
       •      Table Tents (also available online) – as many as girl needs

Troop Materials

       •      eBudde Quick Sheet – 1 per troop
       •      Money and/or Cookie Receipt Book – 2 per troop
       •      Sample package of Thin Mints - 1 per troop

The Girl Scouts of Colorado regional offices also maintain a small supply of forms and materials. Many
forms are also available for download at the Girl Scouts of Colorado website:
girlscoutsofcolorado.org/cookie-resources.

Family Guide

When you hold your troop meeting, use this guide as an agenda. It is important for caregivers to know
the troop’s goals, as well as the importance of their girls’ participation.

This guide is to be sent home with each girl. Family guides will help the girls and their caregivers
understand the importance of the Girl Scout Cookie Program. They also contain key dates,
guidelines for caregivers, the product line, and the reward program.

The permission slip is located in the back of the Family Guide. Have the caregiver, for each girl, sign
this permission slip. This ensures caregivers understand they are accepting financial responsibility for the
cookies their girl receives. You must have a signed permission slip in hand before a girl may participate.
Be sure caregivers take home their copy of this guide. All girls must be a registered Girl Scout before they
can participate.

              Order Cards

                     Each girl gets one order card at the time she picks up her cookies. Point out to the
                            girls that nutritional information for all the cookies is printed on the back of
                            the card along with the list of ingredients.

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TROOP TRAINING
Show the girls the space inside where they are to write their personal goal. Be sure they know how to
answer any questions they might be asked about their goal. Have the girls write their FIRST NAMES
ONLY and the five-digit troop number on the card. As part of the girls’ training, have them go over the
dates on the order card.

Point out the column “Cookie Packages Donated.” Be sure the girls understand these are the purchased
Gift of Caring or Hometown Hero cookies to be sent to the military or given to local organizations.

Receipts for customers making a donation are available on our website:
girlscoutsofcolorado.org/cookie-resources

Remind girls that they are not to take any orders prior to Feb. 3, 2019.

Pocket Order Card

The pocket order card is attached to the large order card. Have the girls write their first names only and
five-digit troop number on this card as well. This second card can be detached.

Money Envelope

This envelope is for the girl to keep her collected cookie money in. She will need to turn all collected
money in to the TCM as often as possible (we recommend once a week).

Money and/or Cookie Receipt Book

These receipts are to be used EVERY TIME cookies and/or money is exchanged between girls, troops,
and cupboards. They are used when caregivers pick up cookies, caregivers bring money to turn in, and if
cookies are exchanged between troops (troop-to-troop transfers). Receipts are used in Money Problem
Reports, so be sure you have one for every transaction.

Door Hangers

When going door-to-door a girl can leave a hanger on a neighbor’s door if they are not home, asking
them to call if they would like to order cookies. If you decide to use hangers, label the hangers with a girl
identifier (use the girl’s initials or a number). Use only an adult’s phone number such as the TCM. Never
give out a girl’s last name. You can download the template from the website:
girlscoutsofcolorado.org/cookie-resources

Table Tents

When participating in a booth, girls can set up a table tent on their table that will
make it easy for customers to purchase cookie bundles, so they are sure to get
an assortment of their favorite cookies.

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TROOP TRAINING
SAFETY FIRST!

Before participating in the Girl Scout Cookie Program, it is imperative for adults and girls to become
familiar with and follow the safety guidelines listed below. This not only ensures girls’ safety, but also
creates a fun and successful experience for all.

       •      Show you’re a Girl Scout – Wear Girl Scout membership pin and/or Girl Scout clothing to
              identify you as a Girl Scout.
       •      Buddy up – Always use the buddy system. It’s not just safe, it’s more fun!
       •      Be streetwise – Become familiar with the areas and neighborhoods where you will be
              selling Girl Scout Cookies.
       •      Partner with adults – Adults must accompany Girl Scout Daisies, Brownies, and Juniors
              when they are taking orders, selling, or delivering product. Girls in grades 6-12 must be
              supervised by an adult when selling door-to-door and must never sell alone. Adults must
              be present at ALL cookie booths at all times.
       •      Plan ahead – Always have a plan for safeguarding money and avoid walking around with
              large amounts of it or keeping it at home or school. Give proceeds to supervising adults
              who should deposit it as soon as possible.
       •      Do not enter – Never enter the home or vehicle of a person when you are selling cookies
              or making a delivery. Avoid selling to people in vehicles or going into alleys.
       •      Sell in the daytime – Sell only during daylight hours, unless accompanied by an adult.
       •      Protect privacy – Girls’ names, addresses, and email addresses should never be given to
              customers. Use a group contact number or address overseen by an adult for customers to
              request information, reorder, or give comments. Protect customer privacy by not sharing
              their information except for the product program; girls should never take credit
              card numbers.
       •      Be safe on the road – Always follow safe pedestrian practices, especially when crossing at
              intersections or walking along roadways. Be aware of traffic when unloading product and
              passengers from vehicles.
       •      Be net wise – Take the GSUSA Internet Safety Pledge before going online and follow the
              specific guidelines related to marketing online. Girl Scouts cannot collect money
              online outside of the DOC. For more information, check out girlscouts.org/cookies
              Source: Girl Scouts of the USA, girlscouts.org/cookies
       •      Check the safety activity checkpoints online in the forms section our website.
              girlscoutsofcolorado.org

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TROOP TRAINING
PRODUCT

Once safety has been discussed, girls need to learn about the products.

COOKIE BASIC FACTS

All cookies ordered from the bakery are owned by GSCO. No cookies may be returned by Girl Scouts of
Colorado to the bakery for a refund.

       •      Thin Mints, Samoas, Tagalongs, Do-si-dos, Trefoils, and Savannah Smiles (the core cookies)
              sell for $4/package.
       •      Toffee-Tastic and S’mores (the specialty cookies) sell for $5/package.
       •      All cookie varieties have zero grams trans-fat per serving.
       •      All cookie varieties are kosher.
       •      Little Brownie Bakers uses only sustainable palm oils.

For additional information on cookie varieties sold in Colorado, please visit:
littlebrowniebakers.com/cookies

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TROOP TRAINING

     ALL YOUR GIRL SCOUT COOKIE
                                                                                                                Our cookies have...
                                                                                                                  • NO High-Fructose Corn Syrup
                                                                                                                  • NO Partially Hydrogenated Oils (PHOs)
                                                                                                                  • NO Artificial Flavors in Toffee-tastics
                                                                                                                  • Girl Scout S'mores and Do-si-dos are
                                                                                                                    made with Natural Flavors
                                                                                                                  • Zero Grams Trans Fat per Serving
                                                                                                                  • 100% Real Cocoa
                                                                                                                  • Hearty Whole Grain Oats in Do-si-dos
                                                                                                                  • Thin Mints are Vegan
           SAMOAS          ®
                                         TAGALONGS                       ®
                                                                                                                  • Toffee-tastics are Gluten-Free
        Crisp cookies coated              Crispy cookies                                                          • RSPO Certified (Mass Balance) Palm Oil
        in caramel, sprinkled          layered with peanut
                                                                                                                                OS
                                                                                                                             UCT E CO
        with toasted coconut         butter and covered with                                                               FR

                                                                                                                                    RN
                                                                                                                 NO HIGH
        and striped with dark         a chocolaty coating

                                                                                                                                       SYRUP
        chocolaty coating

                                                                                                                                                  RSPO-1106186

          DO-SI-DOS            ®
                                             TREFOILS                ®
                                                                                                                                 THIN MINTS                   ®

         Crunchy oatmeal              Traditional shortbread                                                                    Crisp wafers covered
       sandwich cookies with             cookies that are                                                                       in chocolaty coating
          creamy peanut                 delightfully simple                                                                      made with natural
          butter filling                 and satisfying                                                                         oil of peppermint

                                          GIRL SCOUT
          SAVANNAH                         S'MORES                  ®

                                                                                                                                TOFFEE-TASTIC                     ®

            SMILES     ®

                                        Crunchy graham
                                                                                                                                 Rich, buttery cookies
          Crisp, zesty lemon         sandwich cookies with
                                                                                                                                 with sweet, crunchy
        wedge cookies dusted         creamy chocolate and
                                                                                                                                     toffee bits
       with powdered sugar           marshmallowy filling

                                   Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date
                                   information on the ingredients contained in the product in that package. For more details check with Little Brownie Bakers.

                                   The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES
                                                                                                                                           COOKIES,®, THIN MINTS
                                                                                                                                                            MINTS,®, TREFOILS
                                                                                                                                                                     TREFOILS,®,
                                   GIRL SCOUT COOKIE SALESALE,®, GIRL SCOUT COOKIE PROGRAM
                                                                                     PROGRAM,®, GIRL SCOUT S’MORES
                                                                                                            S’MORES,®, DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts
                                   of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered
                                   trademarks of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co.

16
REWARDS
Once your girls know the product line-up, they should work on setting goals. Goal setting helps girls see
a larger picture and teaches the girls how to work hard to achieve their goals. A driving aspect of the girls’
goal will likely come from the various rewards she can earn.

TROOP PROCEEDS:

Troop treasuries have the opportunity to earn $0.65 per package for every package sold by the troop. In
addition, each troop will have the opportunity to earn an additional $0.05 per package if the per girl
selling average is 300+ packages.

TROOP SUPER SELLER REWARD:

Troops with a selling girl average of 400+ packages will receive a Cookie Power Super Seller Patch for
each selling girl, plus $25 in additional proceeds to fund a troop activity for every selling girl and two
registered adults. Troops with a selling girl average of 600+ packages will receive $25 in additional
proceeds to fund a troop activity for every selling girl and two registered adults.

CELEBRATION EVENTS:

Each girl who sells 1,000+ packages is a Top Achiever and will be invited to a Celebration Event with one
adult guest in the summer of 2019. Only the girl who earns 1,000+, and one adult are guaranteed to
attend. Girls select one celebration event to attend. Any additional tickets MAY be offered, if available, for
purchase.

TOP 100 COOKIE CEOS:

The top 100 Cookie CEOs in the state will be invited to the Top 100 Cookie CEOs event with one adult
guest. Their names and packages sold will be engraved on a plaque in the GSCO Corporate office.

S’MORES CLUB:

Girl Scouts of Colorado has an exciting reward available exclusively for Girl Scouts of Colorado girl
members and adult volunteers who participate in both the 2018 Fall Product Program and 2019 Girl
Scout Cookie Program and meet the requirements.

First year girl members and up to two troop adults can earn a beautiful sterling silver bracelet with
uniquely designed charms. Second year girl members and up to two troop adults will receive uniquely
designed charms to add to their bracelet. Girls and adults can also earn a special personalized
avatar patch and qualifying troops can earn an exclusive booth selection opportunity. For more
information, visit girlscoutsofcolorado.org/smores.

                                                                                                             17
BADGES

THIS COOKIE SEASON,              Find out how to earn all these badges* by
                                 getting The Girl's Guide to Girl Scouting and

ADD TO YOUR SKILLS!
                                 checking out your Financial Literacy and
                                 Cookie Business badges.

                  COOKIE BUSINESS BADGES       FINANCIAL LITERACY BADGES

          DAISY

     BROWNIE

         JUNIOR

     CADETTE

         SENIOR

 AMBASSADOR

18
THE GIRL SCOUT COOKIE ACTIVITY
                                                         PLACE HOLDERPIN
                                                                       2
All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual Cookie Activity
Pin, which recognizes the 5 Skills learned and practiced during the program. Girls can collect a different
color of pin every year.

Here’s how girls can achieve the 5 Skills through the Girl Scout Cookie Program:

GOAL SETTING:

       •       Set personal learning goals. What do you want to learn this year? What do you want to do
               better? Share this with at least one other person or your group.
       •       Set personal sales goals for yourself based on your personal and group goals. Keep a
               record of your accomplishments each year!

DECISION MAKING:

       •       Develop a basic business plan for cookie sales.
       •       Work as a team with other Girl Scouts to decide when and where you’ll sell cookies and
               what you’ll do with the money you earn.

MONEY MANAGEMENT:

       •       Develop a budget for accomplishing at least one of the goals you set in the Goal Setting
               step. Use this budget to help determine your sales goals.
       •       Learn to explain how the money earned in the Girl Scout Cookie Program helps you, your
               troop, and your council.

PEOPLE SKILLS:

       •       Practice your “pitch” for customers about what you are selling, why you are selling, and
               why they should purchase cookies from you and your troop!
       •       Make a list of customers you will approach. Don’t forget to reach out to your valuable
               customers who bought cookies last year!

BUSINESS ETHICS:

       •       Discuss how living the Girl Scout Promise and Law applies to what you do in the Girl Scout
               Cookie Program as a businesswoman.
       •       Focus on “giving back” through charitable contributions such as the Gift of Caring and
               Hometown Heroes programs.

                                The Cookie Activity Pin is available for
                                        purchase at the GSCO shop.

                                                                                                          19
REWARDS

                       Quote Bubble
                       White Board

                   Curio Shelf

                                                             Leopard Plush

                                                                             Paws-off Journal

                                                                                                        Tin

                                                       Cookie Tote
 3D Leopard Illusion

     T-shirt

                                           Snack/Drink Cup

                       Fashion Dry Erase
                       Marker

                                                                                Chair

                                                                              Fold-out Desk Organizer

                                                                                                          20
20
TROOP REWARDS
Secret Drawers

                                                                    PATCHES

                 Shine Bright
                 Case

                                Phone Ring Stand

                 Lap Board

                                                   Jumbo Pouf 20”

                                                    Sleep Mask

                                                        Sleeping
                                                        Bag

21
                                                                               21
REWARDS
PLACE HOLDER
GIRL REWARDS

All rewards are cumulative except Camp Discounts. Each level of reward
is added to the previous levels. Girls will have the option to choose
between the reward or Cookie Credits at certain reward levels.
 Packages     Reward                                 Digital Cookie
    1+        Certificate                              Packages Reward
   24+        “2019” Year Bar                          Site setup
   50+        Theme Patch                                 and
                                                                  Cookie Techie Patch
                                                      completing
   85+        Enamel Pin
                                                       one order
   125+       Bandanna
                                                           75+    Phone Ring Stand and
   150+       150+ Patch                                          Bracelet Pen
   180+       Leopard Tin or 10 Cookie Credits            125+    3D Leopard Illusion
   225+       T-Shirt or 15 Cookie Credits
   275+       Leopard Plush or 20 Cookie Credits
   350+       White Board, Markers, Curio Shelf,     Hometown Hero
              Desk Organizer or 25 Cookie Credits     Packages       Reward
     450+     Journal, Creative Caddy, Messenger          15+        Hometown Hero Patch*
              Bag or 30 Cookie Credits               * Must complete the GOC tab in eBudde.
     525+     Build-A-Bear experience or 35 Cookie
              Credits                                Gift of Caring
     625+     Sleep Mask and Sleeping Bag or 40       Packages       Reward
              Cookie Credits                            15 +         Gift Of Caring Patch
     750+     Chair, Jumbo Pouf or 45 Cookie            30 +         Shine Bright Case
              Credits                                   50 +         Lap Board and Cookie Tote
     1000+    1000+ Top Achiever Celebration            75 +         Snack Cup and Secret Drawers
              Event and Medallion or 50 Cookie
              Credits and Medallion
     1000+    10% Camp Discount
     1500+    15% Camp Discount
     1500+    Bitsbox - 12 Month Subscription or
              75 cookie credits
     2000+    150 Cookie Credits
     2000+    20% Camp Discount
     2500+    250 Cookie Credits
     3500+    350 Cookie Credits
     4500+    450 Cookie Credits
     5000 +   50 Cookie Credits for every 500
              packages sold beyond 5000

                                                                                                22
22
REWARDS
WHY PARTICIPATE?
Troop proceeds and individual girl rewards are important, but should not be the only reason to
participate. Girls develop skills and confidence as they participate in the cookie program.

HOW MUCH MONEY DO THE GIRL SCOUTS GET?
This question is frequently asked by people purchasing cookies. The answer is not $0.65 or $0.70. The
answer is “Girl Scouts get all of it.”

100% of the proceeds from cookies stays in Colorado to provide Girl Scouting to girls in our community.
The only portion of the $4 or $5 that doesn’t stay here is what we pay to the bakery for the cookies.

Our cookie program is one of the ways Girl Scouts is funded. The money from the cookie program
supports all areas of our council services: girls/troops/outdoor program and adult/volunteer support.
Girls are at the very heart of it all, and 100% of the proceeds from cookies goes back to the girls – either
directly or indirectly.

                           To pay the
                            bakery
              Local                                                  Local
            Girl Scout                                             Girl Scout        To pay the
            programs                                               programs           bakery
                              Troop
                            proceeds &
                             rewards
                                                                           Troop
                                                                         proceeds &
                                                                          rewards

                  Core Cookies                                           Specialty Cookies

23
                                                                                                          23
REWARDS
WHAT ARE YOU GOING TO DO WITH YOUR MONEY?

Troop proceeds go into a treasury that helps the troop fund the various activities they do throughout
the year, such as:

       •      Service Projects
       •      Troop Supplies
       •      Awards and Recognitions
       •      Event Fees/Trips

ALL the monies are used for ALL the activities. Because the monies in the troop treasuries are blended
together the answer to “What are you going to use the money for?” must be blended too. Telling a
customer that you use the money for service projects and troop supplies tells more about Girl Scouting
and your troop than telling them you are going to have a party. Telling customers that you are using the
money to help pay for an experience unlike any other or an opportunity you might never have had tells
more about Girl Scouting and your troop than telling them you are going to Denver to spend the night in
a hotel. People want to know that by buying cookies they are helping girls to build courage, confidence,
and character.

“WHAT HAVE YOU LEARNED IN GIRL SCOUTS” OR “WHAT DO YOU LIKE ABOUT GIRL
SCOUTS?”

Questions like these are the opportunity girls need to tell their story. Our girls are full of stories that
warm your heart. They can tell you about adventures they have had, friends they met, skills they learned,
or opportunities that have enriched their lives. Each girl’s story is her own. Each troop’s story is its own.
Girls need to have a story about their Girl Scout experience that they can tell when people ask. The best
way we have of letting the community know this is to tell them at every opportunity that presents itself.

Even the youngest girl involved is old enough to tell her Girl Scout story. As an adult who is working with
these girls, you need to help educate the girls, so they can better articulate what all Girl Scouts know.
Teach your girls. Give them the words. Help them think about their stories. Train them so they are
prepared to share the Girl Scout experience.

COOKIE CREDITS

       Cookie Credits are rewards earned as part of the Girl Scout Cookie Program (or Fall
             Product Program). They are issued on a card similar to a gift card and are mailed directly to
                     the girl (or held at council for camp, if that option is requested during the reward
                     selection process of the program.)

                                                                                                        24
24
REWARDS
WHAT CAN GIRL SCOUTS DO WITH COOKIE CREDITS?

       •      A GSCO troop or service unit trip, event, or activity with a per girl fee.
       •      A GSCO sponsored or hosted event or activity.
       •      An EF (Education First) Tour. (In the state of Colorado).
       •      Girl Scout Destinations.
       •      Highest Awards project materials and fees.
       •      GSCO shop purchases and shop special orders.
       •      Volunteer-run day camps or events with a per girl fee.
       •      Any GSCO summer camp that uses registration in CampIn Touch (overnight, day, and
                      troop camps).

Cookie Credits do not have a cash value. Cookie Credits expire 10 years from date of issue. Cookie Credits
will not be re-issued if lost.

Troops and girls can be reimbursed for these activities using the Cookie Credit Reimbursement Form:
girlscoutsofcolorado.org/cookie-credit-reimbursement

Cookie Credits may not be used to pay for/renew membership, pay fees to outside vendors, purchase
items not in the GSCO shop, or pay for fees or travel expenses for adults or any children without a GSCO
membership or adults.

For questions about what Cookie Credits can be used for or the Cookie Credit Reimbursement Form,
please contact: financial.followup@gscolorado.org

25
                                                                                                      25
REWARDS
HOMETOWN HEROES/GIFT OF CARING PROGRAM

Service is at the core of the Girl Scout Leadership Experience. There are two optional, yet encouraged,
ways that Girl Scouts can serve their community through the cookie program.

HOMETOWN HEROES:

The Hometown Heroes (HTH) Program was created so girls would have the opportunity to learn
philanthropy and community service through the cookie program. Customers who do not want to
purchase cookies for themselves may want to purchase HTH packages to give to others while
supporting Girl Scouts at the same time.

       •      HTH donations may be tax deductible. Customers should consult their tax advisor.
       •      Troops should not take possession of HTH cookies until the end of the program. These
              cookies should not be part of their cookie inventory during the program.
       •      Follow these easy steps to participate in the Hometown Hero program:
       •      Girls/troops choose a group/organization to receive donated cookies. Recipients can be
              “heroes” in the community such as non-profit organizations, shelters, firefighters, local
              military groups, blood banks, or food banks. Contact the selected organizations to get
              their approval prior to collecting cookie donations.
       •      Tell customers they can buy cookies from your troops to be donated to this
              group/organization.
       •      Enter all HTH cookie orders in the HTH column in eBudde under each girl who sold them
              and record the money collected for these packages in the same line.
       •      At the end of the program, use unsold packages of cookies in your troop inventory to fill
              the HTH order. Additional HTH cookies may be picked up from a local cupboard to
              complete the order.
       •      All arrangements for selection, delivery and shipment of HTH cookies are your troop’s
              responsibility.
       •      Last day to deliver HTH cookies June 28, 2019

GIFT OF CARING:

In this council-wide Gift of Caring (GOC) Project, customers can purchase virtual packages of cookies that
GSCO will deliver to the military, both local and overseas, and local charities on behalf of our troops.
The girls collect the money, but do not physically take possession of the cookies.

       •      Tell customers they can purchase cookies from your troop to be donated to the military
              and local charities.
       •      Enter all GOC cookie orders in the GOC column of eBudde under each girl who sold them
              and record the money collected for these packages in the same line.
       •      No need to order from a cupboard to account for these “virtual” packages. eBudde allows
              this to be automatically calculated.

                                                                                                      26
26
eBudde™ and PROGRAM PROCEDURES
eBudde™

eBudde™ is the online cookie inventory management system from Little Brownie Bakers. You will receive
eBudde™ updates and announcements via email throughout the program.

Additional online trainings are available for eBudde™ with step-by-step instructions for each of the tabs.
Also available is your eBudde quicksheet for quick reference.

Once the TCM has an approved agreement on file, they will be given access to eBudde™.

BEFORE THE PROGRAM STARTS

INITIAL LOG IN

       •      You will receive an email from
              eBudde
       •      Follow link to login page
       •      At the password screen enter
              and confirm password
       •      Enter your contact information
              and set up security questions.
              All information is required.

TROOP DASHBOARD

       •      This is the screen you will see every
              time you log into eBudde™.
       •      Important messages from council
              and/or your service unit may be
              posted on this screen.
       •      Troop checklist for tracking activity
              in eBudde™ is available here.
       •      Upcoming scheduled booths
       •      SUCM contact information

                                                                                                       27
eBudde™ and PROGRAM PROCEDURES
CONTACTS TAB

       •      Click edit next to your contact information to update your personal information as
              needed.
       •      You may change all the information displayed except your email address.
       •      You may change your email by logging out and at the login screen click link to update
              your information.
       •      Click submit to save the information.

SETTINGS TAB

       •       Click the edit settings button. Some fields are not accessible for troops. Make sure all
               information is correct. If any information is incorrect that you cannot edit please contact
               your regional product program specialist for corrections.
        •      Enter troop goal (pkgs)
        •      Add in troop leader. Optional.
        •      Scroll to bottom of screen
        •      Click update
Girls registered and girls selling will be automated. Council will enter banking information from ACH
forms.

28
eBudde™ and PROGRAM PROCEDURES
GIRLS TAB
       •      Girls tab will be locked.
       •      All registered girls will be automatically uploaded into eBudde™.
       •      Verify the accuracy of your roster in eBudde BEFORE submitting your IO on January 14.
       •      If missing girls, contact your volunteer support specialist.
       •      Uploads will run weekly to ensure all newly registered girls are entered.
       •      Troops will NOT be able to add a girl to a troop in eBudde™.
       •      After registering a new girl, it may take up to a week for her information to upload. If she
              does not show up, contact your volunteer support specialist.

INITIAL ORDER TAB

An Initial Order (IO) is the cookie order the TCM places prior to the beginning of the program so the girls
have cookies in hand for the first day of the program. These cookies will be picked up on the day
before the program begins and given to the girls the morning of the first day of the program.

Troops may start to enter their IO in eBudde as soon as they gain access. Remember: to gain eBudde
access you must have an approved TCM agreement on file.

Troop Initial Order (IO) is due in eBudde by 8 p.m. (MST) on January 14, 2019.

              How much to order for an IO?
                   Your IO should be based on your troop’s history and the below variables. Troops
                   who did not participate in the 2018 program should use the following criteria to
                   determine how much to order for their IO:
                                 •       Each girl’s individual goal
                                 •       Troop goal
                                 •       Does the troop wish to earn the IO reward?
                                 •       How many booths does the troop plan to have?
                                 •       How close is the nearest cupboard?

                                                                                                        29
eBudde™ and PROGRAM PROCEDURES
If you are a new troop, or unsure, our website has an IO calculator that recommends how many packages
of each variety you should order. This is a recommendation based on 80% of the previous year’s PGA for
new troops/girls. Visit girlscoutsofcolorado.org/IO

                       225/girl                                            325/girl
          Thin Mints           76                           Thin Mints             110
          Samoas               52                           Samoas                 75
          Tagalongs            34                           Tagalongs              48
          Do-Si-Dos            18                           Do-Si-Dos              26
          Trefoils             16                           Trefoils               23
          S’mores              13                           S’mores                20
          Savannah Smiles      9                            Savannah Smiles        13
          Toffee-tastics       7                            Toffee-tastics         10

                                        Initial Order Reward
              Troops with an IO of 225+                             Troops with an IO of 325+
                packages per reg girl                                 packages per reg girl
                 CEO Patch Pin (girls)                               Goal Getter Patch (Girls)
               CEO Patch Pin (2 adults)                                  2 Adult T-Shirts
                   2 Table cloths

SUBMITTING YOUR IO:

      •        To submit an IO in eBudde™, go to the INITIAL ORDER tab located on the top row of the
               dashboard.
      •        Troops will order cookies for the entire troop. Total amount of cookies in PACKAGES will be
               entered under the appropriate variety on the OTHER LINE.
               The cookies from this order can later be credited to girls once the girls and their caregivers
               have accepted the cookies, and the cookies have been sold.
      •        Troops will place this order in PACKAGES in increments of 12 (12 packages = 1 case) and
               eBudde™ will automatically calculate those packages into cases, rounding to the nearest
               case.
      •        When working in this tab, please remember to save frequently.
      •        Do not hit submit until the order is ready to be submitted. Once the submit button has
               been hit, the tab will lock.
      •        Please do not wait until the last minute to submit a troop IO.
      •        Please refer to your SUCM if there are any questions.
      •        REMEMBER that IOs must be placed by 8 p.m. MST on January 14, 2019.

30
eBudde™ and PROGRAM PROCEDURES

DELIVERY TAB

    Submit your delivery time and location:
          •      Troops will be able to select a cookie pick-up time and location in eBudde™ when
                 the IO is placed. To select your delivery site and time slot, go to the DELIVERY TAB in
                 eBudde™. Choose the delivery site and available time slot that best meets the
                 needs of the troop.
          •      If the IO is a larger order, eBudde will automatically select additional time slots to
                 accommodate the order.
          •      Once the delivery time and location has been selected, please review and print the
                 CONFIRMATION. Please make sure a copy of this confirmation is brought
                 to the delivery site for pick up.

                                                                                                     31
eBudde™ and PROGRAM PROCEDURES
INITIAL COOKIE PICK-UP

Now that the troop IO has been placed and you’ve selected a delivery time and location, it is time to sit
back and relax until cookies are to be picked up.

Remember: The troop ACH authorization MUST be submitted prior to any cookies being picked up!

This is an adult activity. Bring only adults with you to help. No children, no pets.

Delivery of cookies will begin with the outlying communities and cookie cupboards. These distribution
sites will receive cookies from Monday, January 28 - February 1, 2019. Main cookie distribution will take
place on February 2, 2019.

       •      Cookies are NOT to be sold before Sunday, February 3, 2019.
       •      Safety first! Our distribution sites are drive through pick up stations and delivery agents
              may use forklifts to move cookies.

Use the guide below to approximate how many cases of cookies will fit in a vehicle. The amounts given
assume the vehicle will be completely empty (no car seats, pets, children, etc) except for the driver. Make
sure there is sufficient room in the vehicle for the cookies to be picked up. Cookies must be picked up in
one trip, so have additional vehicles ready for pick up if necessary. You will not be able to pick up cookies
if you do not bring the appropriate number of vehicles.

     Car Type                    Number of cases         Car Type                   Number of cases
     Compact car                 23                      Station wagon              75
     Hatchback car               30                      Minivan (seats in)         75
     Mid-size sedan              35                      Pickup truck (full bed)    100
     Sport utility vehicle       60                      Cargo van (seats in)       200

IOs not picked up as scheduled on delivery day will be returned to the warehouse and those
cookies will not be available for pick up until February 4, 2019. The troop will be charged a $25
transportation and storage fee to their eBudde account. Pickup will need to be coordinated with
the warehouse. Contact your SUCM for assistance.

DELIVERY DAY CHECK LIST

       □      Bring troop delivery confirmation (printed from eBudde) to pick up cookies.
       □      Be on time!
       □      If arriving early to pick-up cookies, do not block the loading area. Do not pull in until
              assigned time.
       □      Wait for all vehicles in your party to arrive. All vehicles must drive through together.
       □      Be patient and courteous with volunteers at the delivery site.
              Remember they are all volunteers, too!
       □      Remain in vehicle at all times. This is for the safety of the driver and all those picking up
              cookies.

32
eBudde™ and PROGRAM PROCEDURES
WHEN YOU GET HOME:

       □      Take the cookies out of the vehicle IMMEDIATELY. Many are chocolate and can melt
              quickly.
       □      Double count the cookies to make sure they are all accounted for. If there is a
              discrepancy, return to delivery site for correction. Any discrepancies must be resolved
              within 24 hours. If there are extenuating circumstances, contact your SUCM.
       □      Fill in due dates and your contact information on the girl order cards and money
              envelopes.
       □      Make sure every package of cookies that leaves TCM possession is signed for on a receipt.
       □      Damaged packages may be exchanged at any cupboard.

WHAT TO DO IF A CAREGIVER DOESN’T PICK UP COOKIES?

If cookies are not picked up by a caregiver within four (4) days:
        •      Use the cookies for additional orders from other girls.
        •      Use the cookies for booths.
        •      Use the Cookie Exchange on the GSCO Classifieds to complete a troop-to-troop transfer.
        •      Reach out to other troops in your SU, your SUCM will assist you with this.

DURING THE PROGRAM

INVENTORY MANAGEMENT

Inventory management is key to a successful cookie program. SUCMs have experience in this area and
are happy to help troops navigate throughout the program.

The TCM and troop leader should agree on a plan for how cookies will be distributed to the
girls/caregivers. Experienced TCMs recommend you seek a commitment from the girl and her
caregiver for the minimum number of cookies she will sell. Once the money for those initial cookies
has been turned in, the girl/caregiver may be given more inventory.

Anyone storing cookies must store them in a temperature-controlled, food safe, smoke-free
environment.

Explain the procedure to girls and caregivers to alleviate confusion and create accountability.
Experienced TCMs and leaders strongly encourage that you do not check out additional cookies to a
caregiver until funds have been turned in for their previous check-out of cookies.

Each troop will be provided with cookie receipt books to be used to track cookie and
money transactions within the troop. They are carbon copied so that both the TCM
and the caregivers can keep a copy. This paper trail is very important and is for the
protection of everyone involved. The signed receipt transfers the financial
responsibility from one to the other and must be kept for reference.

       •      Write a receipt for every package of cookies
              checked out and all money transactions.

                                                                                                      33
eBudde™ and PROGRAM PROCEDURES

      •      On every receipt include cookie variety, how many packages of each, troop number, date
             the signature of the adult accepting the cookies or money, as well as the person giving the
             cookies or money.
      •      Both parties should count the cookies and money together.
      •      The troops should keep the white copy of receipt and give the yellow copy to the caregiver.
      •      Keep copies of ALL receipts, including starting inventory order, cupboard and troops
             transactions.
      •      Update eBudde™ frequently.

There is a no return policy on cookies.
However, if a package of cookies is damaged, the package may be exchanged at any cookie cupboard for
a non-damaged package of the same cookie flavor.

Damaged means:

      □      Crushed package
      □      Sealed but empty package
      □      Unsealed package
      □      Returned by customer for any reason

GIRL ORDER TAB

Allocating cookies (both initial and additional)
       •     Click on the girl’s name
       •     Click Add Trans
       •     Green boxes will appear across the bottom of the screen, record total number of packages
             given to girl in appropriate columns. Be sure to add comment (date, and name of
             transaction) in comment column to track transactions.
       •     Click OK button or just hit enter.
       •     Click Save to save transaction.
       •     Repeat for each as needed.

34
eBudde™ and PROGRAM PROCEDURES

Recording a girl payment

      •      Click on the girl’s name
      •      Click Add Payment
      •      Green boxes will appear at the bottom of the screen, record total amount paid in the paid
             column. Be sure to add comment (date, and name of payment) in comment column to
             track payments.
      •      Click OK button or just hit enter.
      •      Click Save to save transaction.
      •      Repeat for each as needed.

TROOP-TO-TROOP TRANSFERS

      •      Troops are encouraged to connect with each other to exchange varieties, or transfer
             packages from one troop to another.
      •      Visit the classifieds section of the GSCO Blog to connect with other troops looking to
             exchange cookies.
      •      Troop-to-Troop transfers may be done in packages and do not require full cases.
      •      When transferring packages to another troop, the troop profit and financial responsibility
             are also transferred.
      •      Use a receipt to document the movement of cookies between troops. The receipt should
             include contact information for both troops.
      •      The troop receiving the cookies will enter the transaction in eBudde™

TRANSACTION TAB

Adding a troop-to-troop transfer
      •      Click Add a Transaction button
      •      Choose your pickup date and time
      •      Choose the following information from the drop-down boxes:
      •      Type = normal

                                                                                                     35
eBudde™ and PROGRAM PROCEDURES
      •      2nd Party = Troop
      •      Troop # = 5-digit troop number of the troop giving cookies
      •      Movement = Add product
      •      Fill in correct number of packages/cases by flavor
      •      Click save/print for transaction receipt
      •      Verify the transaction was saved

               If your troop believes they have more cookies than your girls can sell,
                           contact your SUCM immediately for assistance!

WHAT TO BRING TO A COOKIE BOOTH…

      □      A printed copy of booth sign-up from eBudde (for Council Sponsored Booths) or written
             permission from store manager (for My Sales Booths).
       □     Cookies
       □     Booth inventory sheet to track purchases or a device with Booth Sale Recorder app
       □     Table and chairs
       □     Table cloth (optional)
       □     $60 in change (30-$1 bills, 6-$5 bills)
       □     Hip bag or pocket aprons to manage money
       □     Booth posters or other decorations – bling your booth!** (if allowed by
             store location)
       □     Any additional items a booth location may require. These
             requirements will be noted in eBudde.
       □     First aid kit, emergency card, and permission
             slips/health forms
**Find resources, ideas, and clipart at littlebrownie.com

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eBudde™ and PROGRAM PROCEDURES
SELLING COOKIES

With thousands of girls in Colorado participating in the cookie program, it is essential that we provide
guidelines to ensure every girl has a chance to be successful. GSCO appreciates everyone abiding by the
guidelines, incorporating the Girl Scout Promise and Law into the cookie program, and sharing them with
the families in each troop.

Girl Scouts must always respect areas that have “no solicitation” rules and should be a sister to all
other Girl Scouts they encounter when selling cookies!

Per established policies by GSUSA, girls cannot sell cookies to a business that plans to resell the
product to its customers.

THERE ARE MANY WAYS A GIRL CAN CHOOSE TO SELL COOKIES, INCLUDING:

IN-PERSON

       •      Selling to family, friends, neighbors, and caregivers’ co-workers.
       •      Selling door-to-door in your neighborhood or nearby neighborhoods.

“DIGITAL ORDER CARD” (DOC)

The DOC is an online program that allows Girl Scouts to sell cookies to friends and family only. There are
many benefits of using the DOC to include:

       •      Girls will be able to learn 21st century entrepreneurship skills and have the opportunity to
              expand their cookie business.
       •      It is the perfect solution for selling to out-of-town relatives and friends who want to
              support a girl, but for whom personal delivery isn’t an option. These special customers can
              order cookies from a girl and pay online.
       •      Digital Cookie also allows individuals to support girls/troops by donating cookies through
              the Gift of Caring program should they not want to purchase cookies for themselves.

In order for a girl to participate in DOC

       •      Council must have her registration data correct and complete. This includes the accurate
              name, birth date, troop number, grade level, and caregiver email address for each girl.
       •      Changes may be made by visiting their MyGS site.
       •      If additional assistance is required, or if you have a caregiver or leader who does not
              receive the DOC link, please click on the “contact us” or “help” link at the bottom of the
              login page

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