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Troop cookie coordinator Manual
2020-2021
New volunteer?
We’ve got you
covered with a
5-STEP
ACTION PLAN!
eBudde™ Mobile
meets you wherever
you’re at in the Girl Scout
Cookie Season
The largest girl-led entrepreneurial program in the
world is moving forward in bold ways. We’re offering
you more options than ever as a volunteer to build
the foundation for entrepreneurship and guide girls to
success, while keeping their safety in clear focus.
No matter which path you take—virtual, in-person or
both—we’ve got tips and resources to support you the
whole way.
TABLE OF CONTENTS
3 Volunteer Roles
5 Resources for You
6 What’s New
8 Meet the Girl Scout Cookies ®
10 Make it Virtual
11 5 Steps to Support Her Pathway to Success
12 Step 1: Get yourself set for a great season
14 Step 2: Meet with girls and families
16 Step 3: Tap Into The Power of eBudde TM
18 Step 4: Help girls succeed as cookie entrepreneurs
20 Step 5: Recognize achievements
22 GSSNV Policies & Guidance
22 Participation in 2021 Cookie Program
24 Ways to Sell: Policies & FAQs
27 Inventory Management
28 Financial Policies
30 Checklist & Timeline
31 Girl Scout Cookie Program Safety Guidelines
®
Volunteer Roles
As an adult volunteer, please model and
encourage behavior that is honest and
Service Unit Entrepreneur Manager (SUEM) fair, friendly and helpful, considerate and
• Volunteers assigned to a specific service unit who caring, courageous and strong. Respectful
serve as troop mentors behavior is expected of girls and adults.
• Guides TCCs in the procedures set forth by GSSNV
• Reviews and submits the initial cookie order and
rewards order for their assigned area
• Reviews data in eBudde to ensure successful
inventory allocation
• Be available to offer assistance to TCCs and able
to respond in a timely manner. During booths,
this may include on-call service for booth issues
• Receives Girl Rewards at the end of the season
and distributes to troops
Troop Leader
• Works with TCC to schedule, plan, and lead family
meeting
• Works with troop to set goals and plan cookie Today’s girls are already
learning activities thinking like entrepreneurs.*
• Assists with cookie pickup, storage, and With your guidance, girls are
distribution able to build on their thinking
• Supports girls throughout the program to review and start running their own Girl
goals and progress Scout Cookie™ businesses.
• Supports TCC with money collection and deposits
• Receives and distributes Girl Rewards
*
*SOURCE: “Today’s Girls, Tomorrow’s
Entrepreneurs,” A Report by the
Girl Scout Research Institute
VOLUNTEER ROLES 3
®
Troop Cookie Coordinators are an invaluable part of the Girl Scout Cookie Program. Volunteers like you
are the champions, role models and cookie coaches who help girls discover their amazing potential and
take steps toward achieving their goals.
Troop Cookie Coordinator (TCC)
• Has access to the eBudde Platform and represents the troop
• Works with Troop leader to schedule, plan, and lead cookie family meetings
• Provides clear and frequent communication to caregivers
• Reviews booth sites in eBudde for planning and scheduling
• Distributes order cards, adds girl order card information, calculates totals, enters inventory
in eBudde, and submits the troop's initial cookie and girl rewards orders
• Schedules cookie pick-ups and makes plan for troop cookie inventory distribution and any
storage as needed
• Collects money, makes FREQUENT deposits, and records updates in eBudde
• Orders additional cookies as needed
• Communicates with SUEM
5 ESSENTIAL SKILLS FOR GIRLS
With your support, girls in the program build essential skills and learn to
think like entrepreneurs.
GOAL SETTING Girls learn how to set goals and
create a plan to reach them
DECISION MAKING Girls learn to make decisions on
their own and as a team
MONEY MANAGEMENT Girls learn to create a budget
and handle money
PEOPLE SKILLS Girls find their voice and build
confidence through customer
interactions
BUSINESS ETHICS Girls learn to act ethically, both
in business and in life
Every Girl Scout has it in
her to do great things.
WITH YOUR SUPPORT,
SHE’LL RISE TO SUCCESS!
4 VOLUNTEER ROLES
Resources
for you
Girl Scout volunteers are not only special - they're busy! Please remember to contact your
SUEM(s) whenever you need help. We have lots of resources that make your season quick,
easy, and delightful.
Entrepreneurship Team Website Resources
GSSNV Director of Product Program Girl Scouts of Southern Nevada
Frances Gutierrez www.girlscoutsnv.org
702.385.3677 Visit our site to find resources, manuals, training
customerservice@girlscoutsnv.org dates and registration links, and other helpful
information.
Service Unit Entrepreneur Manager Team
Frontier: Claudia Lewis Girl Scouts of the USA (GSUSA)
Leaping Lizards: Barb Jorgenson www.girlscouts.org
Crawling Cactus: Chesney Rood Find info on the GS Cookie Program and national
Sprinting Chipmunk: Nicole Savino cookie badges and pins.
Silver Stars: Frances Esparza
Little Brownie Bakers
Silver Sagebrush: Heather Carter
www.LittleBrownie.com
Tule Springs: Jodi Fleming
Find girl activities, marketing ideas, and clip art to
Northern Stars: Christine Keenan & Andi O’ Connor
help girls prepare for the Cookie Sale!
Phoenix Rising: LaQuinta McFerguson
Desert Cottontails: Sarah Panariso Little Brownie Bakers YouTube Channel
Hummingbirds: Hoa Dao http://youtube.com/LittleBrownieBakers
Check out LBB's library of inspiring videos featuring
Service Unit Juliette Coordinators & Team Helpers
real girl stories and selling tips.
Brandie Smith
Hayley Plog Little Brownie Bakers Volunteer Blog
Charlotte Bennett http://blog.LittleBrownieBakers.com
Autumn Kizerian Check out the volunteer blog for exciting program
Terri Robinson resources
Nelta White Cookie Locator
Hilda Washington http://CookieLocator.LittleBrownie.com
Kandace West Help friends and family locate the closest cookie
Jessie Azevedo booth with this app!
RESOURCES FOR YOU 5
2020-2021
Your busy life picks up speed
during Girl Scout Cookie Season.
You need tools and digital resources
that not only keep pace, but also
help keep you and your girls moving
toward success—while having lots
of fun along the way. We’ve got
you covered!
eBudde ™ Mobile
The must-have app for volunteers in the Girl Scout
Cookie Program now has a new name. eBudde
®
Mobile makes your life simpler by meeting you
wherever you are in the season.
• From a troop or service unit dashboard, get all
the information you need
AVAILAB • Simple icons take you to important messages,
LE
FO booth locations*, checklists and more
R
DO
W • Watch training videos and get help from within
the app
N
LO
AD
4
*See page 31 for social-distancing and online safety guidelines.
6 WHAT’S NEW
Social Media Shareables Online Tips and Ideas
How can you help tomorrow’s female Help girls build online marketing skills and learn
entrepreneurs promote their Girl Scout Cookie™ about e-commerce with the support of online tools
businesses? We’ve got all the social resources you like the Digital Cookie platform. We’ve also got
®
need on LittleBrownie.com. inspiration for engaging girls in virtual activities!
• Resources are easily searchable by category,
including cookie news, special promotions, Digital Marketing Tips
holiday themes, profile pictures and more for Cookie Entrepreneurs and Families
• Each post includes a professionally designed Girls of all ages should partner with their parents
graphic and customizable message or guardians to develop a plan to safely market
• New posts are added throughout the year their cookie business online. Get started using
this resource available at girlscoutcookies.org/
digitalmarketingtips.
MAKE IT VIRTUAL!
Girl Scouts of the USA
®
Find familiar in-person resources with
has a suite of resources— a tech twist, along with several new
digital ideas. These strategies help
including social media tools
girls reach their goals in virtual
and more—available environments when in-person
for download at is not an option. Learn more
on Page 10.
girlscoutcookies.org/
troopleaders.
*See page 31 for social-distancing and online safety guidelines.
WHAT’S NEW 7
NATURALLY FLAVORED WITH OTHER NATURAL FLAVORS
Crispy lemon cookies baked with inspiring messages
to lift your spirits
®
2020-2021
ALL OUR COOKIES HAVE...
No High-Fructose Corn Syrup
No Partially Hydrogenated Oils (PHOs)
Zero Grams Trans Fat per Serving
RSPO Certified (Mass Balance) Palm Oil
NEW! Halal Certification
• 100% Real Cocoa
• Real Coconut
Crisp cookies coated in caramel, sprinkled
with toasted coconut and striped with
dark chocolaty coating
In addition to being Kosher
certified, all Girl Scout Cookies®
baked by Little Brownie have
achieved Halal certification from the
Islamic Food and Nutrition Council of
America, demonstrating our
commitment to developing cookie
products that serve the needs of
a wider segment of cookie buyers.
6
8 MEET THE GIRL SCOUT COOKIES ®
• Made with
Natural Flavors
• Real Peanut Butter
• Whole Grain Oats
Crispy cookies layered with peanut butter • 100% Real Cocoa Crunchy oatmeal sandwich cookies with creamy
and covered with a chocolaty coating • Real Peanut Butter peanut butter filling
• Made with Vegan
Ingredients
Delicate-tasting shortbread that is delightfully • 100% Real Cocoa Crisp wafers covered in chocolaty coating made
simple and satisfying with natural oil of peppermint
• Made with
Natural Flavors
• 100% Real Cocoa
specialty specialty
innovation innovation
GLUTEN-FREE
Crunchy graham sandwich cookies with
creamy chocolate and marshmallowy filling • No Artificial Flavors Rich, buttery cookies with sweet, crunchy
toffee bits
MEET THE GIRL SCOUT COOKIES ®
9
MAKE IT VIRTUAL! We’re giving you more ideas and resources than ever to take your cookie season to the next level, digitally! Look for this icon. Virtual Resources on LittleBrownie.com Visit LittleBrownie.com for virtual activities, resources and digital tools that allow you to customize an experience that makes sense for your troop. Use a few, use them all, or create your own! Girl Scouts’ Online Safety Resources Whatever approach you decide to take this Girl Scout Cookie Season, we have tools to equip you to be flexible in a range of environments. You can find Girl Scouts ® safety materials and resources on page 31 in this manual, and additional information at girlscoutcookies.org/troopleaders. 10 MAKE IT VIRTUAL!
STEPS to
Support Her Pathway
to Success
There’s only one way to have a successful Girl Scout Cookie Program , ®
and that’s to plan for it! In the remainder of this manual, you’ll
find everything you need to plan, build and celebrate a successful
program for 2020-2021—all organized into five simple steps.
GET STARTED
Get Yourself Set Meet with Girls
for a Great Season and Families
• Primary Contacts • Enter Your Key Dates
• Volunteer Training • Girl Stories
• Cookie Season Planner • Cookie Story Sharing
• Girl Scout™ Badge Portfolio • Girl Scouts My Cookie Friend
®
• Goal-setting Activities
• Cookie Program Health and
Safety Guidelines
• Girl Scouts Cookie Rookie
®
• Girl Scouts Cookie Captains
®
• Family Guide
• Cookie Entrepreneur
Family Pin collection
OPEN FOR BUSINESS
Tap into the Power Help Girls Succeed as
of eBudde TM
Cookie Entrepreneurs
• eBudde™ Mobile • Key Dates
• eBudde™ Quick Guide • Volunteer Shareables
• Girl Order Card
• Digital Cookie platform
®
• Booth Events
• Girl Scouts Cookie House Party
®
CELEBRATE
Recognize Achievements GIRLS ARE READY…
• Key Dates AND YOU ARE, TOO!
• Recognizing Girls
of Girl Scouts have an
• Send “Thanks!” 79% entrepreneurial mindset
• Celebrate Achievements
of Girl Scouts are interested in
91% becoming an entrepreneur
SOURCE: “Today’s Girls, Tomorrow’s Entrepreneurs”:
A Report by the Girl Scout Research Institute
5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 11GET STARTED
Get Yourself Set
for a Great Season
PRIMARY CONTACTS The Girl Scout Cookie Program ®
Service Unit Entrepreneur Managers is led by girls, but getting all
Frontier: Claudia Lewis the right tools in place starts
Leaping Lizards: Barb Jorgenson with you. We’ve got tools,
Crawling Cactus: Chesney Rood
Sprinting Chipmunk: Nicole Savino resources and helpful info to
Silver Stars: Frances Esparza guide your planning.
Silver Sagebrush: Heather Carter
Tule Springs: Jodi Fleming
Northern Stars: Christine Keenan
& Andi O’ Connor
Phoenix Rising: LaQuinta McFerguson
Desert Cottontails: Sarah Panariso
Hummingbirds: Hoa Dao
Service Unit Juliette Coordinators FOR YOU
& Team Helpers
Brandie Smith Volunteer Training on Girl Scouts® Built by Me
Hayley Plog eBudde™ Mobile* Cookie Planner
Charlotte Bennett Training resources and videos allow you Create a custom plan for the cookie
Autumn Kizerian to get up to speed fast on eBudde’s season—online, in just minutes! Choose
Terri Robinson many capabilities. Master the basics, and from a menu of options that fit your group’s
Nelta White then check out tips on new features for interests and schedules. It’s as simple as
Hilda Washington the season! taking a short quiz!
Kandace West
Jessie Azevedo What it includes: What it includes:
• Videos • Digital questionnaire
• Multimedia lessons • Customized plan with links
Where you’ll find it: to resources
NOTES:
• App Store and Google Play Where you’ll find it:
• CookiePlanner.LittleBrownieBakers.com
* Find app guidance and the eBudde • CookiePortal.LittleBrownie.com
Quick Guide on pages 16-17 of this manual.
12 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESSHOW THE COOKIE CRUMBLES
Girl Scout Cookie™ fans are especially eager to support girls when they have a clear
picture of where the money goes. Help them see how the cookie program powers
amazing experiences for girls and prepares them for a lifetime of success. Use this
table as a guide:
22% Troop earnings
In addition to the many council-programmatic
experiences funded by cookie earnings,
troops earn $1.00 per package sold. Tiers
based on per-girl selling average (PGA).
52% Council-sponsored programs, events,
priorities, training and other support
25% Cost of Girl Scout Cookies®
OPTING OUT OF GIRL REWARDS
Troops can earn an additional $0.10 per box if they choose to “Opt-out” of the
FOR GIRLS rewards program. Only Junior, Cadette, Senior, and Ambassador troops can Opt-
Out of the recognitions program. Troops that Opt-out will still receive patches and
Girl Scouts’ National achievement bar numbers. For Girl Scouts that earn Grand Cookie Club whose troop
Program Portfolio has opted-out of rewards, regrettably, she will NOT qualify for Grand Cookie Club
rewards, events or trips.
Girls can earn Cookie Business and
Financial Literacy badges and Cookie To qualify, all girls and caregivers must sign the Opt-out form. This form is due to
Council on Wednesday, January 27 by 9pm and can be emailed to customerservice@
Entrepreneur Family pins for every year
girlscoutsnv.org. Late forms WILL NOT be accepted.
they participate in the Girl Scout Cookie
Program. Check out the Girl Scout Badge
®
Explorer or search the Volunteer Toolkit CORE VARIETIES SPECIALTY COOKIES
(VTK) for badges by grade level.
Samoas ®
Toffee-tastic ®
What it includes:
Thin Mints ®
Girl Scout S’mores ®
• Badges and pins that girls can
earn through participation in the Do-si-dos ®
cookie program
• Requirements for earning pins or badges Tagalongs ®
• Poster
Trefoils®
Where you’ll find it:
• girlscoutsnv.org
Lemon-Ups ®
• girlscouts.org/cookiebadges
• girlscouts.org/entrepreneurfamily Girl Scout Cookies are $5 per package for core varieties.
• girlscoutcookies.org/troopleaders Specialty cookies are $6 per package.
for poster download
5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 13GET STARTED
Meet with Girls
and Families
ENTER YOUR KEY DATES For Girl Scout Cookie™
Troop meeting:
Entrepreneurs, getting set for
business means learning how
Family meeting:
to think like an entrepreneur.
Motivate and inspire girls of FOR GIRLS AND FAMILIES
NOTES: all levels to do just that with
Girl Stories
fun learning activities from the
Get everyone inspired with stories of
Cookie Business Badges. girls who are leading boldly as cookie
As girls take their learning entrepreneurs and shining brightly as
a result.
home, the Cookie Entrepreneur
Family Pin encourages the These resources were originally
whole family to get involved designed for in-person use, but can also
work with digital tools. Consult your council
and offer support. for approved video-conferencing platforms.
What it includes:
• Video and editorial profiles of girls
who have improved their communities
and gone on fun adventures with their
cookie earnings.
Where you’ll find it:
• LittleBrownie.com, Girls, Teens and
Videos sections
G IR L SCO G IR L
TS
®
UTS ®
SCOU
FOR YOUNGER GIRLS FOR OLDER GIRLS
Girl Scouts® Cookie Rookie Girl Scouts® Cookie Captain
Use this resource to help young girls learn Keep experienced teens interested in the
about setting goals, get to know different cookie program and show them ways to
cookies, gain confidence, learn how to give back with a full collection of materials.
speak to customers, and more.
What it includes:
What it includes: • Video for teens
• Fun video • Best practices
• Volunteer guide • Training strategies
Where you’ll find it: • Step-by-step guide
• LittleBrownie.com, Girls section • Notebook
• Promotional flyer
Where you’ll find it:
14 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS • LittleBrownie.com, Teens sectionG I R L S C O U TS
®
FOR GIRLS
Share Her Cookie Story* Girl Scouts® My Cookie Friend Goal-setting activities
Encourage girls in your troop to share Girls love earning the newest mascot plush! Teach girls everything they need to know
their inspiring Girl Scout Cookie™ stories Pump up the excitement by encouraging about reaching high goals, while having
with the world for a chance to be featured girls to explore our mascot’s official loads of fun.
on Girl Scouts’ “Think Outside the Cookie website. We designed it to be educational
Box” gallery, the Girl Scout blog, Facebook, and inspirational! These downloadable crafts can be
Twitter, Instagram and more. done together or individually—online or
What it includes: in-person—to help girls track their progress
What it includes: • Fun facts through the season.
• Online form to submit her cookie story • Games
Where you’ll find it: • Videos What it includes:
• girlscouts.org/poweredbycookies • Activities and crafts • Quick, inspiring ideas for making the
Where you’ll find it: most of Girl Scout Cookie Season
• MyCookieFriend.com Where you’ll find it:
• LittleBrownie.com, Volunteers section
FOR FAMILIES
Family Guide Cookie Entrepreneur
Use this inspirational brochure to
Family Pin collection HELPFUL INFO
introduce and welcome families to the Encourage families to support girls as they GAIN THE SUPPORT OF FAMILIES
Girl Scout Cookie Program . ®
learn to think like entrepreneurs and run EARLY ON
their own cookie businesses. Girls can Host a short meeting in-person or
What it includes:
earn all 13 pins in the collection—one virtually with families so girls can kick
• Reasons for participating
unique pin for every year they participate. off the year with their families. At the
• Tips on how families can support girls
• Family projects meeting, adults can complete permission
What it includes:
• Safety rules forms and sign up to help. This is a
• Activity sheets to help girls at all levels
• And much more! great time to go over health and safety
• Tips for families
Where you’ll find it: guidelines (see page 31).
Where you’ll find it:
• girlscoutsnv.org/cookieresources
• girlscouts.org/entrepreneurfamily
• Don't forget to check out the Family
Meeting Guides on this page too!
*See page 31 for social-distancing and online safety guidelines. 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 15OPEN FOR BUSINESS
Tap into the
Power of eBudde TM
KEY ACTIONS ON APP The Girl Scout Cookie Program ®
is backed by a whole network
Get set up (log-in info):
of support—one that goes
beyond the incredible service
of council leaders and
Enter girl and troop information:
volunteers like you. Working FOR YOU
behind the scenes is eBudde, eBudde ™ Mobile
Last day for troops to update eBudde, including
rewards (by 11:55p.m.): the digital command center for Stay in the know, on the go! This must-
March 11 have app puts power at your fingertips,
your Girl Scout Cookie Season.
wherever you are in the cookie season.
Girl cookie orders due to troop cookie coordinator:
Easily accessible via a mobile
app for volunteers at the What it includes:
Initial orders due: • Streamlined dashboard
service unit and troop levels, • Easy management of orders
Girls
eBudde is friendlier than ever! and rewards
• Important messages and
Troop January 21
upcoming events
Pick up cookies:
• Options for finding booth locations
February 6
and exchanging cookies
• Help Center
Sign up for booths: Where you’ll find it:
January 15, 17, & 20 • App Store and Google Play
First ACH withdrawal for balance due:
February 24
Order girl rewards:
March 11
Final rewards delivery to service unit:
Late April
Final ACH withdrawal for remaining balance due:
March 10
NOTES:
16 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESSQUICK GUIDE
GETTING STARTED NAVIGATING FEATURES
Dashboard Reports
1 Look for welcome email with
link and log in information to
On your troop’s default screen, you’ll Run three different reports from this tab:
find important messages from your council/ • CUPBOARD REPORT shows a list of all
eBudde.LittleBrownie.com service unit and links to tools and resources open cupboards and location/hours
• After your Service Unit you’ll need throughout the season of operation
Entrepreneur Manager grants • DELIVERY STATION REPORT shows a
you access, you’ll receive a Contacts list of locations available for your troop
welcome email with a login link Review contact info and click EDIT to to choose from for initial order pickup
• Click the link and set up a new make changes • COOKIE EXCHANGES REPORT shows
password, then click CONFIRM current offers of cookies available
• At the profile screen, enter your Settings for exchange within the council
new password You can do several things under this tab:
• Returning leaders will not receive • Edit troop info Sales Report
an email and can use their • Enter the number of girls selling Review all sales totals for the troop,
existing credentials and the troop’s package goals including:
• Opt-out of rewards for • Final package numbers
2 Set up your troop
• Click the SETTINGS tab, then
additional profits • Receipts
• Enter banking info • Girl Scouts Gift of Caring donations
®
EDIT SETTINGS
• Enter your troop’s package goal Girls Help Center
• Update the level of your troop Enter and review cookie orders, enter Find additional information, including:
if needed payments, and enter T-shirt size. • Council information
• Click UPDATE to save • eBudde help
Initial Order • Links to eBudde Microburst Training
Enter your troop’s initial order by girl, Videos with step-by-step instructions
and order additional Girl Scout Cookies®
for booth sales.
NOTE: Once orders are submitted here,
they cannot be changed. The system will also
automatically round all quantities to full
cases. Carefully review the totals before hitting
SUBMIT ORDER.
5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 17OPEN FOR BUSINESS
Help Girls Succeed as
Cookie Entrepreneurs
KEY DATES Girl Scout Cookie™ entrepreneurs
Digital Cookie® open: are can-doers who grow bolder
January 2 with every step they take in the
Initial Order phase: Girl Scout Cookie Program. So ®
January 7 - January 21 how can you inspire girls to take
FOR YOU
Mega Drop / Cookie Cupboards open: their first leap into the program
Volunteer Shareables
February 6 and keep moving toward big
This resource helps you find the right
Booth phase: goals? We’ve got you covered words (and pictures) to promote the cookie
February 11 - February 28 with tools and resources that program. It’s social planning made simple!
National Girl Scout Cookie Weekend: promote hands-on learning, What it includes:
February 19 - February 21 collaboration and more—skills • Posts covering multiple categories:
that are building blocks of Cookie news
Collection of money:
Special promotions
Before February 24 & March 10 entrepreneurship. Holiday themes
NOTES: Profile pictures
Where you’ll find it:
• LittleBrownie.com
• Additional social media tools are available
at girlscoutcookies.org/troopleaders
HELPFUL INFO - COOKIE INVENTORY
You need to know: How many cookie cases
• Troops are responsible for counting and can your car carry Take stock & restock!
verifying the total number of cases
23 cases Compact Car Ordering packages for booth days isn’t an
• When in doubt, recount
30 cases Hatchback Car exact science, but here are average sales per
• Wait until you’re sure about your case
35 cases Standard Auto cookie variety, so you can get an idea of how
count to sign the receipt
60 cases SUV many to order.
This is your smooth pickup day
75 cases Station Wagon
• Review information with the SUEM in charge of 25% Thin Mints®
75 cases Minivan
the initial order pick-up location 22% Samoas®
• Know exactly how many cases you ordered 100 cases Pickup Truck
14% Tagalongs®
of each variety 200 cases Cargo Van
12% Trefoils®
• Arrive at your scheduled pickup time 11% Do-si-dos®
• Make sure you have enough vehicles to load 9% Lemon-Ups®
your order (see chart) 6% Girl Scout S’mores®
• Line up your vehicles at the same time 3% Toffee-tastic®
• Check in and receive your pickup ticket
• Give your pickup ticket to the loader and
count cases as they’re loaded in
• Sign for your order and take your receipt
18 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESSFOR GIRLS
Girl Order Cards* Digital Cookie® platform* Booth Events*
Many customers look forward to girls Girls can personalize their own Girls can build on the momentum of their
paying them a visit with an order card in e-commerce site and invite friends and orders by getting extra creative with a
hand. Girls take down orders for cookies family to support with a unique link to their booth event. They can set up shop as a
and then turn in their card to you or a storefront! Customers have two delivery troop in front of approved retail stores or
designated cookie volunteer, who enters options: in-person drop-off or direct other community spaces. Girls will have fun
the orders into eBudde™. shipment to their home. working toward their goals together!
Want to keep a safe distance? Use the What it includes: Girls can open Virtual Girl Scout
door hanger order cards, or encourage • Features that allow girls to set their Cookie Booths on social media! For teens,
customers to order over the phone. cookie goals, track their progress, social media is a great way to spread
manage orders and inventory, learn the word about their cookie businesses.
What it includes:
Internet safety skills and more Caregivers should do the posting on
• Order card where girls can
• Access to program activities to work on social media if the girl is under age 13, but
capture order information from
financial literacy badges the girls should have a hands-on role in
neighbors, friends and family members
• Digital cookie sales earn separate marketing their cookie business.
Where you’ll find it:
rewards AND count towards the
• Supplied by Council What it includes:
traditional cookie rewards
®
S Where you’ll find it: • Booth decorating ideas
UT
CO
• Tips for bundling Girl Scout Cookies
®
• Get info from Council regarding
S
RL
GI
approved methods of delivery. • Fun graphics girls can use
Safety resources are available at • Shareable social media posts
girlscoutcookies.org/troopleaders • Virtual Cookie Booths step-by-step guide
Where you’ll find it:
FOR YOU AND GIRLS
• LittleBrownie.com, Volunteer section
Girl Scouts® Cookie House Party* Help girls organize and host a • pinterest.com/lbbakers/
Virtual Cookie Party using Facebook Live,
This winning strategy is a lot of fun for girls.
Google Meet or Zoom using an adult
With your guidance, girls invite friends and
account. To drive success, girls can deliver MAKE IT VIRTUAL!
family to hear stories about their plans
their business pitch to their guests,
for cookie earnings. Guests learn they can Check out LittleBrownie.com for more
demonstrate a cookie recipe and more!*
support girls’ goals in a big way when they virtual ideas, inspiration and resources!
purchase cookies by the case. What it includes:
• Video overview
TIP: Host the party at a local school or
• Invitations
community center. Often, these sites have
• Recipe cards
a central location, and it could save you
• Décor and giveaway ideas
some clean-up time.
Where you’ll find it:
• Blog.LittleBrownieBakers.com
*See page 31 for social-distancing and online safety guidelines. 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 19CELEBRATE
Recognize
Achievements
ENTER YOUR KEY DATES Make the most of girl
accomplishments, like a girl Congratulations!
on your participation in the 2020-2021 Girl Scout Cookie Program.
®
Celebration troop meeting:
reaching her goal. Thank GIRL NAME
TROOP # DATE
customers, tell stories about
GIRL NAME
Distribute rewards and celebrate with families:
your cookie experiences or The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The
LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks are owned by Ferequity Inc., an
a affiliate of Ferrero
Int’l, S.A. ®, ™ & © 2020 Ferequity Inc.
throw a party for your troop.
Activation of troop goals:
You are a
Goal getter!
Congrats on reaching your goal of packages of cookies!
GIRL NAME
TROOP # DATE
GIRL NAME
NOTES:
The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE
BAKERS® name and mark, and all associated trademarks are owned by Ferequity Inc., an affiliate of Ferrero
o Int’l, S.A. ®, ™ & © 2020 Ferequity Inc.
FOR GIRLS
Recognizing Girls
Girl Scout Cookie™ Season is the time for
girls to start thinking like entrepreneurs.
From the earliest planning meetings
through the booth phase, recognize
and encourage girl development of an
entrepreneurial mindset—whether it’s
being curious about how things work or
embracing challenges.
What it includes:
• Certificates
• Patches
Where you’ll find it:
• LittleBrownie.com, Volunteer section
Be sure to check out
all rewards on the
Cookie Order Card! Grand Cookie Club Reward
Super Patch & choice of:
Jersey Jacket OR Camp Voucher OR
Lifetime Membership for Graduating Seniors
20 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS
1000+ pkgsIce Cream Bowls
50+ Gift of Caring
Glow-in-the-Dark
Cable Horse
15+ Digital Cookie
Thank You Emails
Pocket Pillow
550+ pkgs
Glow-in-the-Dark
Blanket
850+ pkgs
Plush Horse
300+ pkgs
FOR GIRLS
Send “Thanks!” Celebrate Achievements*
Thank everyone involved with your They’ve earned it! Plan a celebration
troop’s success, including families, friends, that gives you the opportunity to pass
businesses and fellow volunteers. Find out rewards to girls, while highlighting
card templates and ready-to-post social individual and troop achievements.
graphics on LittleBrownie.com. Loads of Girl Scouts must discuss and vote on
clip art is also available on the site to help how the funds can be used for future
you and girls create your own messages activities. Caregivers should know that
of appreciation. these plans can change depending on Canteen
actual money raised. 700+ pkgs
What it includes:
• Social Posts Make the celebration virtual!
• Card templates Visit LittleBrownie.com for ideas like
• Clip art reward unboxing, virtual ceremonies,
Where you’ll find it: and more!
• LittleBrownie.com, Volunteers, Clip Art
and Social Media sections CONGR ATULATIONS!
Mess Kit Backpack Purse Adventure/Camp Stool
425+ pkgs 200+ Digital Cookie 700+ pkgs
T-shirt
Troop Reward
225 PGA on
Initial Order
Message pen
125+ pkgs
*See page 31 for social-distancing and online safety guidelines. 5 STEPS TO SUPPORT HER PATHWAY TO SUCCESS 21GSSNV
PoLiCies
& guidance
PARTICIPATION IN 2021 COOKIE PROGRAM
In order for a troop to participate in the Cookie Program, the following must be met:
◾ Troop must have two unrelated registered leaders
◾ Troops must not alter or add information to GSSNV Cookie Forms
◾ Troop has completed a Troop Treasury Report for the 2019-2020 Girl Scout year (unless they are a brand-new troop)
◾ Girls are registered for Membership Year 2020-2021
◾ There is a designated Troop Cookie Coordinator (can be the Troop Leader) who has completed cookie training.
◾ Each girl will need to have a Caregiver Permission & Financial Responsibility Agreement Form signed by a caregiver before selling
and distributing cookies
◾ Troops should not tell families they must sell a certain number of boxes in order to participate in the cookie program
Disregard of any cookie program standards and guidelines outlined in this manual may result in coaching regarding cookie program standards,
loss of booth privileges, loss of highest girl rewards earned, loss of troop proceeds, possible donation of troop proceeds, and/or removal from
the cookie program, determined on a case-by-case basis.
Caregiver Permission & Financial Returns & Exchanges
Responsibility Agreement Form ◾ GSSNV will NOT accept any cookie returns at any point in the
The Caregiver Permission & Financial Responsibility Agreement program. Please plan accordingly.
Form will be provided by your Service Unit Entrepreneur Team or ◾ You may allow caregivers to return unsold boxes to you in
Council (depending on the training you attend). good condition at your discretion, if you feel you can sell them.
REMEMBER, troops are financially responsible for accepted
◾ The form MUST be signed by the parent/guardian PRIOR to the
returns.
girl participating in the cookie program in ANY way.
◾ GSSNV will accept warehouse-damaged boxes in exchange for
◾ This form covers both the participation in the program and the
the same variety.
selling of cookies (door-to-door, online, and at cookie booths).
◾ Troop to Troop transfers and/or exchanges of cookies are
◾ The Troop Cookie Coordinator will keep all signed forms in
encouraged.
their troop files.
◾ Please contact your SUEM if you are looking for help transfer
◾ The forms do not get turned into Council unless they are
and/or exchange cookies!
reconciling bad debt or GSSNV requests information for
clarification on troop policy.
Girl Code of Conduct
Girl Scouts are held to the highest standards in the community. Girls are highly visible to the public while wearing their Girl Scout uniforms
and selling cookies. Therefore, their behavior is very important to the Girl Scout movement. Girls are representing a world-wide organization
and must act accordingly. Poor behavior can jeopardize the potential to conduct cookie booths at any location in the future as it is a privilege
businesses extend to Girl Scouts.
• Girls should greet their customers in a friendly manner • Girls should help to set-up, re-stock, and tear-down the booth.
• Girls should always say “Thank you,” after the sale. • Girls should not block doorways; always stand off to the side.
• Girls should be gracious when someone isn’t interested in • If chairs are provided, girls should stand up when talking to
buying cookies. customers.
• When helping a customer, girls should not argue about who gets • Girls should never be yelling, screaming, running, climbing on
to show them the cookies or collects the money. rides, sitting on store displays, or being a nuisance to customers.
• Girls should not eat or drink in front of customers. • Girls should ALWAYS follow the Girl Scout Promise and Law.
• Girls should not text or use the internet for personal use while
working at a cookie booth (unless for emergencies).
22 GSSNV POLICIES & GUIDANCEAdult Code of Conduct
Unacceptable behavior by a volunteer, adult chaperone, parent or guardian as listed below, may result in immediate suspension or
termination of any involvement in Girl Scouts:
• The Cookie program is GIRL-LED. Any decision-making for girl • Any inappropriate conduct, behavior or acts during Girl Scout
rewards MUST be decided by the girls. activities.
• Willful violation of Council or National Girl Scout Policies. • Willful misuse of Council and/or troop/group funds.
• Willful creation of discord. • Refusal to submit an accurate and timely Financial Report.
• Willful damage and/or misuse of property. • Failure to fulfill the conditions of the volunteer agreement and/or
• Violence of any kind to include behavior at Council Office and the volunteer position description.
with Council staff and or volunteers. • Falsification or significant omissions of any information on the
• Child Abuse – Neglect, physical injury, emotional maltreatment Volunteer Application form and/or council records.
to include verbal and/or sexual abuse. • Harassment or intimidation, including sexual harassment or
• Illegal Drugs – Use, sale, possession or being under the influence abusive behavior that creates a hostile environment.
of illegal drugs at a Girl Scout sponsored event. • Failure to maintain a positive representation of Girl Scouts of
• Improper conduct while under the influence of prescription Southern Nevada and GSUSA at all Girl Scout related activities
drugs, including but not limited to transportation of girls while and events can result in dismissal of volunteer
on a controlled substance. • Slander, defamation of character, gossiping about a girl, parent,
• Alcohol – Use or being under the influence of alcohol is prohibited volunteer, staff, or council either verbally, in an email, text, IM, or
at all girl programs, activities, and events. on social media
• Smoking – Smoking in non-designated areas or in the presence
of girls is prohibited.
• Inappropriate, abusive, profane or offensive language to include
behavior when in front of Girl Scouts, calling Council Office, with
Council staff and/or volunteers.
Whistleblowers
In an attempt to ensure that all complaints during the Cookie Program are legitimate and in the Girl Scout spirit of honesty and fairness, the
following guidelines have been implemented:
• Third-party complaints will not be accepted. The person with the • You must be willing to back up your complaints with examples.
complaint must be the person who saw it, heard it, read it, or was Random, vague complaints will not be accepted.
directly involved in it. • If you are going to lodge a complaint, you must be willing to face
• You must be willing to put your complaint in writing and sign your your accused in a Council mediation meeting. Accusers may not
name. be kept confidential.
GSSNV POLICIES & GUIDANCE 23Ways
To sell
Girl Scout Cookie™ Entrepreneurs can grow their selling sklls in a variety of ways. Be sure to practice safety
when considering any of the ways to sell. As the COVID-19 Guidance changes, this may affect GSSNV policies
on selling. Cookie Entrepreneurs will be notified of any changes.
Walkabouts (Door-to-door)
Every year we receive calls from customers anxiously awaiting a girl to knock on their door! Encourage girls to spread the Girl Scout Cookie
love to their entire neighborhood. Take orders, or load packages into a wagon or car and leave no doorbell unrung throughout cookie
season!
• Walkabouts should not be conducted in parking lots, malls, or other areas where one can be escorted off property
Cookie Stands
Cookie Stands are a lemonade stand-style selling option. These cannot be set up on a dirt lot or empty parking lot without SUEM approval.
Approval is not needed for stands directly in front of the Girl Scout's home. Please contact a SUEM if you are setting up a Cookie Stand in
your neighborhood but away from your home.
Virtual Cookie Booths
Using a troop leader or caregiver account for safety, set up a virtual cookie "booth" to bring customers to you on Facebook Live, Google
Meet, Zoom, or etc.
Workplace sales
Girls can either make sales pitches to local businesses or go with a caregiver to their workplace to take orders.
Social media
For Girl Scout entrepreneurs 13 and older*
, social media is a great way to spread the word about their cookie goals. As a girl-led program,
online marketing and sales should be led by a Girl Scout while supervised by her caregiver.
• Friends and family of a girl participating in the cookie and fall • Be aware using a dollar sign on a post in Facebook can create a
product programs must not market or share a girl’s contact Marketplace posting so disable the automated function.
information, sales links, or sales information on public-facing • Should any online marketing activities be identified as in violation
online sites. They also should not share their sales link with any of guidance, GSUSA and GSSNV reserves the right to intervene
news outlets (this includes online and traditional news media, and request removal of the post.
such as radio, television, or magazines). Please contact council • Consequence to these violations will be that Girl Scout Selling
before appearing on any news outlet. Platform will be turned off until post is removed. If refusal to
remove the post, girl proceeds can be affected
booth Hand out recipe cards
selling Offer a Girl Scouts
Gift of Caring option
®
Encourage customers to stock up
and make recipes featuring their
favorite Girl Scout Cookies®.
tips During booth sales, ask customers to
donate cookies to a worthy program.
Find recipes at LittleBrownie.com
and GirlScouts.org/CookieRecipes.
Visit LittleBrownie.com Promote the option with posters,
girlscoutsnv.org/cookies for t-shirts and a special box (or wagon)
even more tips, inspiration for donated cookies.
and activities.
Share goals with customers
Customers love to know how girls
are investing their cookie proceeds,
so encourage girls to make posters,
banners or t-shirts to get the word
out.
24 GSSNV POLICIES & GUIDANCEMORE ABOUT BOOTHS
All booths must be entered into eBudde for insurance and liabilities purposes. If you have any questions
or concerns before, during or after your booth, be sure to contact your Service Unit Entrepreneur
Team. Please Do NOT ask the store manager.
Booth Hours
Booths will be scheduled as follows (dependent on store restrictions):
Monday through Friday: 1:00pm through 8:00pm
Saturday and Sunday: 8:00am through 8:00pm
*please let your SUEM know if you will be at booths outside these hours
Troop “My Sales” Booths
These are booths specifically scheduled for your troop. Businesses that you reach out to on your own to request days and times to host a booth
can be placed into eBudde. Troops will still need to fill out a booth authorization form for approval. Booth coordination and scheduling will be
handled through the Service Unit Entrepreneur Team.
• Make sure the business you are contacting is NOT on the list of Council-Sponsored booths or already has a scheduled booth
• Locations deemed inappropriate or unsafe for girls will not be approved
• Booths scheduled later than 9pm will be approved on a case-by-case basis.
• Booths cannot be in high traffic areas such as malls (regardless if in-store or directly in front of store), casinos, parades, large events, etc.
• Must have two adults at all times unless the booth is an approved up to 2 Girl Scouts to 1 Adult booth (see below)
Cookie Booths at Your Own Business
NOTE: This ONLY applies to Troop Leaders, Troop Cookie Coordinators, and caregivers who OWN their own business (not a relative or
friend). It does NOT apply to a caregiver or Troop Cookie Coordinator (TCC) who works at the business but doesn’t own it. The
following guidelines apply:
• Booth coordination and scheduling will be handled through the Service Unit Entrepreneur Team. Owning a business does not allow
you to create your own booth sale hours or dates. All Council booth guidelines must be followed regardless of ownership.
• A “Booth Sale Authorization Form” must be submitted to and approved by the SU Entrepreneurship Team. These forms may be
submitted before and throughout booth season.
• All Cookie Booth Guidelines and limits apply.
• The location CAN be used exclusively by the troop but MUST be shared with all girls in the troop.
• Girl and adult ratios apply; minimum of two girls and two adults must be present at each booth.
• If this is a Troop's “MySales Booth” you must still go through the approval process.
Booth Staffing
Up to 2 Girl Scouts to 1 Adult Cookie
A minimum of two adults and two Girl Scouts (maximum of 4 girls) must be present at all
Booths for Cadettes, Seniors and
times during troop booth sales. One adult must be registered and cookie trained with a
Ambassadors ONLY
clear background check. This adault can be trained by the TCC . The second adult can be
This program ONLY applies to girls who
a parent/caregiver, grandparent, or any responsible adult over the age of eighteen. Talk to
are Cadettes, Seniors, and Ambassadors
caregivers about their schedule before selecting booths and send a sign-up sheet after
and their cookie booth trained adult. No
selecting booths. Use a "booth kit" (tablecloth, posters, etc) for every booth. Keep 2-4
exception to the rule, up to two Girl Scouts
booth kits ready to go to make preparations easier. Make sure to display your troop
to one adult only. GSSNV Juliettes may
number and fundraising goal prominently!
participate in an up to 2 girl scouts to 1
Cooperating with Businesses adult booth as long as they meet the Girl
Please follow any guidelines set forth by store management (located in the booth note Scout level and adult requirement.
section in eBudde) or GSSNV. This is KEY to maintaining relationships with these important • ONLY Cadettes, Seniors, and
partners. We want to be able to return next season. This extends to girl etiquette. Girls Ambassadors may work up to 2 Girl
should be on their best behavior - no running and yelling around businesses. Scouts to 1 Adult booths. They should
wear identifying Girl Scout attire.
Adults must also wear Girl Scout
identifying apparel. Multi-level troops
may participate in up to 2 Girl Scouts
to 1 Adult Cookie Booths but can only
Bundle up
have girls in grades 6th through 12th
Combine
cookie varieties participating at the booth.
into bundles
with a ribbon Girl/Adult Partnership
and handmade Booths are a great opportunity to
card. help girls work together with adult
role models to complete tasks, resolve
issues, or plan activities.
GSSNV POLICIES & GUIDANCE 25Per GSUSA 2020 Booth Policy
• Certain locations may be inappropriate for young girls based on the standards of your council that may negatively impact the cookie
program experience for girls, and/or may negatively impact our brand in your community.
• For additional clarity, girls should not sell in or in front of establishments that they themselves cannot legally patronize.
• Additionally, with respect to marijuana dispensaries, we have been steadfastly combating the unauthorized uses of the Girl Scout
trademark by the cannabis community, which has been marketing—without our authorization—certain cannabis products under our
youth-appealing brand. We are continuing to aggressively fight these unauthorized uses of the Girl Scout brand and hope that our
councils and volunteers will join Girl Scouts of the USA’s efforts by discouraging cookie booths at such locations.
For more tips on running a successful booth, check out the GSUSA’s Cookie Booth Essentials
Setting-Up and Closing Down Your Booth
Begin and end on time. If you arrive early: be respectful of the troop scheduled before Recommended Booth
you so that you don’t interfere with their sales. Likewise, be prepared to depart when your Supplies
scheduled time is up. Sales credit only apply to your scheduled time even if a customer • A card table and Girl Scout
promises to return but does not until after your time. You can finish the sale that you are tablecloth
working on, but all additional sales belong to the next troop. Although it may take you time • An exrtra sash or vest
to pack up your booth, the area must be cleared so that the next troop can begin selling • Brochures, cookie recipes, pens,
immediately when their time begins. calculator, tape
• A pocketed tie-on apron to take
During Your Booth money and give change
• Bring your own equipment and supplies. Use a covered table to display your cookies, • A heavy duty, zippered money bag
and use publicity posters, troop banners, etc., for your display. It's your time to shine so or cash box.
BLING YOUR BOOTH. • Handmade signs! Girls can
• Always try to keep boxes/cases off the ground, even when setting up or breaking down promote their service projects,
your booth. Utilize plastic bins, milk crates or other platforms. Empty cases are NOT sales strategies, goals, etc.
allowed to be used for this purpose, as it cannot be verified that they are empty. DO NOT • A binder with girls' emergency
use the location’s shopping carts to store inventory or booth items during the booth. contact information, signed
• PLEASE DO NOT GIVE COOKIE SAMPLES to customers as it is a risk factor concern and permission slips, booth location
possibly against store regulations (placing our partnership in danger). eBudde printout, contact
• Girls AND adults should wear Girl Scout appropriate attire (Uniform vest or sash/Troop numbers (Cookie Team, SUEM,
t-shirt preferable). Girl Scout membership pins should always be worn. ALL, please be Troop Leader, etc.) and tracking
conservative; no short-shorts, cut-up shorts, or low-cut shirts. sheet for inventory and cash
• Practice money safety and never leave money or personal valuables unattended or on top • Smiles! Remember to always have
of the table. If a theft occurs, move the troop to safety and contact council immediately fun.
for next steps.
• Siblings and pets MUST be left at home. Tag-a-longs (non-registered Girl Scouts) are not
allowed at a booth sale.
• Girls should take their breaks away from the booth and NEVER eat at a booth.
• Do NOT allow girls to block store entrances or exits. Customers should be approached only upon exiting the store. Abide by store rules!
• Leave your area clean by taking trash bags and taking your empty cardboard cases with you. Do not leave them at the store or in the
store’s trash cans. Remember, Girl Scouts Leave No Trace!
• Troops may face a penalty if they do not release a booth location in eBudde and “no show” to their time slot, as it affects the Cookie
Locator and Cookie Finder App.
How many cases should I bring? Booth Cancellations
Be prepared and on time to your booth reservation.
• High Traffic (over 45 boxes an hour): 8 Thin Mints, 7 Samoas, 4 If you can't make your scheduled time, be courteous
Tagalongs, 2 Do-si-Dos, 2 Lemon-Ups, 2 Trefoils, 2 Girl Scout S'mores, and to others and uncheck the location in your "Booth
1 Toffee Tastic Sites" tab. You can ask your SUEM for help. If it
• Medium Traffic (30-45 boxes an hour): 6 Thin Mints, 5 Samoas, 4 is close to time, an emergency happens, or you
Tagalongs, 2 Do-si-Dos, 1 Lemon-Ups, 1 Trefoils, 2 Girl Scout S'mores, and feel unsafe at arrival, please contact your SUEM
1 Toffee Tastic immediately.
• Slow Traffic (under 30 boxes an hour): 4 Thin Mints, 3 Samoas, 2
Tagalongs, 1 Do-si-Dos, 1 Lemon-Ups, 1 Trefoils, 1 Girl Scout S'mores, and Troops and Juliette caregivers who cancel several
1 Toffee Tastic booths at the last minute may lose the option to
booth in future product programs.
26 GSSNV POLICIES & GUIDANCEINVENTORY MANAGEMENT
Initial Order
Submitting your initial order helps GSSNV ensure that we have enough cookies in supply for the enitire season and also ensures that your girls have
cookies on DAY ONE of cookie booths. Your initial order should include inventory for your first weekend of cookie booths. Your first troop cookie
payment is not due until February 24th so you will have plenty of time to sell through some of your initial order to cover the payment.
How to enter your troop's order in eBudde:
• Log in to eBudde
• Click on the "Initial Order" tab
• Enter the number of packages by flavor in the "booth" line. Be aware the system will round to the nearest case.
DO NOT enter numbers on any other line
• Need Guidance? Check out page 18 for the recommended variety breakdown.
• Save the Order
• Submit (Deadline is January 21st)
Guidelines for Smooth Cookie Pickups (Mega Drop / Cupboards)
• You will recieve pick-up instructions and a reminder of your cookie drop site. Council-run How many cookie cases
Mega Drop will be held at Bekins Storage: 4210 Sobb Ave, Las Vegas, NV 89118. Check with can your car carry
your SUEM to see if they are hosting their own. For safety, children and pets are NOT 23 cases Compact
CompactCar
Car
allowed at the drop. 30 cases Hatchback
HatchbackCar
Car
• Know exactly how many cookie cases you ordered of each variety. Print a copy of your order. 35 cases Standard
StandardAuto
Auto
• Arrive at your scheduled pickup time with ENOUGH vehicles to load your order - see chart to 60 cases SUV
SUV
the right. Pull all your vehicles into the line at the same time. 75 cases Station
StationWagon
Wagon
• Check in and receive your dot sheet to hand to loaders. 75 cases Minivan
Minivan
• Stay in vehicle until count is complete and cookies are loaded (you can pull off outside the yard 100 cases Pickup
PickupTruck
Truck
to re-count cookies if you like). 200 cases Cargo
CargoVan
Van
• Sign for your order and take your receipt.
• Please contact your SUEM to make arrangements for a subsitute pick-up person / date
• There will be a $35 fee if you do not show up or do not communicate about being late to the
Bekins cookie cupboard or a volunteer cookie cupboard
Tips for Management
• Document EVERY SINGLE transaction. Caregivers should verify sell. Please remember you can always pick up more cookies at
counts (money and cookie) and sign a receipt for every transaction. a cupboard. It may be more beneficial for your troop to make
This protects the troop and caregiver in the event of a discrepency. frequent smaller pickups, rather than large orders to avoid having
• Keep deadlines in mind. Think about sale dates, when ACH cookie excess inventory at the end of the sale.
payments are due, your schedule, and when you are able to • Update eBudde regularly (at minimum on a weekly basis). This
facilitate cookie check-outs and money collection. helps you have a better grasp of the overall troop and girl inventory.
• Decide ahead of time whether or not you will let girls return unsold Updates also help your SUEM track your troop's progress and see
cookies. Troops can choose to use unsold cookies from a girl's if you need any help.
inventory for booth sales or to replenish another girl's inventory. • Practice good recordkeeping at booths. Make sure to keep track of
All cookies accepted as returns are the responsibility of the troop. inventory at all times and to take only as much as traffic levels at
We recommend setting a deadline for girl returns to use in troop the location requires. If possible, designate an additional adult to
inventory. be a "runner" to pick up more cookies during a booth.
• Limit the amount of cookies a girl can check out at once and be • Regularly count troop inventory. Count, count, and recount! Make
mindful of previous pickups. We recommend you have families sure that your receipts, eBudde, and physical inventory match on
turn in money from previous pick-ups before allowing them a weekly basis. This will keep you organized and save you a lot of
to check out more cookies. Please only check out cookies to potential stress.
caregivers who have signed the permission form. If a girl lives in • We encourage cookie swaps and transfers between troops.The
two households, collect a permission form from both and monitor TCC transferring IN cookies will enter the transaction into eBudde
what each caregiver has checked out. to ensure financial responsibility is transferred to their troop.
• Don't check out more from your cupboard than you can reasonably
eBudde Actions
• Adding booth cookies to a girl: On the "Booth Site" tab, scroll • Adding only payments to a girl in eBudde: In the "Girl Orders"
down to "Record Sales" and the booth location. In the top row, tab, click the name of the girl who you are applying payment. Click
enter the packages sold per variety and gift of caring sales. Check "Add Payment" and enter the details of the payment under the
the boxes next to the girls who participated. For even distribution, comment section (i.e. date). When you are finished, click "OK" and
click the purple "distribute" button or enter individually. Hit Submit. "Save" before moving to another screen.
• Allocating Troop Gift of Caring cookies to girls: Troop Gift of • Remove a girl from eBudde who is not selling: Unfortunately,
Caring cookies is physical inventory sold in-person or at cookie you cannot remove a girl but as long as no sales or inventory is
booths to be donated to the troop's charity of choice and can be assigned to the girl, she will not be counted as a participant and
allocated under the "T_GOC" column on the "Girl Orders" tab the troop's PGA will not be affected.
GSSNV POLICIES & GUIDANCE 27You can also read
