Cookie Guide Troop - Girl Scouts Heart Of The South

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Cookie Guide Troop - Girl Scouts Heart Of The South
2019

       Troop
       Cookie Guide
Cookie Guide Troop - Girl Scouts Heart Of The South
ALL YOUR GIRL SCOUT COOKIE
                                                                                                        Our cookies have...
                                                                                                           • NO High-Fructose Corn Syrup
                                                                                                           • NO Partially Hydrogenated Oils (PHOs)
                                                                                                           • NO Artificial Flavors in Toffee-tastics
                                                                                                           • Girl Scout S'mores and Do-si-dos are
                                                                                                             made with Natural Flavors
                                                                                                           • Zero Grams Trans Fat per Serving
                                                                                                           • 100% Real Cocoa
                                                                                                           • Hearty Whole Grain Oats in Do-si-dos
        $4                             $4                                                                  • Thin Mints are Vegan
      SAMOAS          ®
                                   TAGALONGS                       ®
                                                                                                           • Toffee-tastics are Gluten-Free
   Crisp cookies coated              Crispy cookies                                                        • RSPO Certified (Mass Balance) Palm Oil
   in caramel, sprinkled          layered with peanut
                                                                                                                         OS
                                                                                                                      UCT E CO
   with toasted coconut         butter and covered with                                                             FR

                                                                                                                             RN
                                                                                                          NO HIGH
   and striped with dark         a chocolaty coating

                                                                                                                                SYRUP
   chocolaty coating

                                                                                                                                             RSPO-1106186

        $4                                 $4                                                                                 $4
     DO-SI-DOS            ®
                                        TREFOILS               ®
                                                                                                                          THIN MINTS                 ®

    Crunchy oatmeal              Traditional shortbread                                                                  Crisp wafers covered
  sandwich cookies with             cookies that are                                                                     in chocolaty coating
     creamy peanut                 delightfully simple                                                                    made with natural
     butter filling                 and satisfying                                                                       oil of peppermint

                                         $5
         $4                                                                                                                             $5
                                     GIRL SCOUT
     SAVANNAH                         S'MORES                 ®

                                                                                                                         TOFFEE-TASTIC                   ®

       SMILES     ®

                                   Crunchy graham
                                                                                                                          Rich, buttery cookies
     Crisp, zesty lemon         sandwich cookies with
                                                                                                                          with sweet, crunchy
   wedge cookies dusted         creamy chocolate and
                                                                                                                              toffee bits
  with powdered sugar           marshmallowy filling

                              Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date
                              information on the ingredients contained in the product in that package. For more details check with Little Brownie Bakers.

                              The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®,
                              GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES®, DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts
                              of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered
                              trademarks of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co.
Cookie Guide Troop - Girl Scouts Heart Of The South
TABLE OF CONTENTS
                                                      2		        5 Skills for Girls
                                                      3		        Girl Scout Safety Rules
Girl Scout Cookies® are awesome for all kinds of      4		        Girl Scout Financial Literacy Badges
reasons. They are delicious, and everybody seems      5		        Girl Scout Cookie Activity Pin
to have a favorite flavor. Most important, they are   6		        Cookie Pro
                                                      7		        Cookie Selling Tips
part of a 100-year tradition that helps power girl
                                                      8		        Webinars
success.                                              9		        Resources at Your Fingertips
                                                      10-15 		   Cookie Calendar
The Girl Scout Cookie Program® gives girls the        16		       Preparing Girls & Their Parents
opportunity to do and learn amazing things. They      17		       How the Cookie Crumbles
build lifelong skills, friendships and confidence.    18		       Financial Responsibility
                                                      18		       Troop Payment Information
                                                      19		       Automated Clearing House (ACH)
Thank you for all you do in your community            20		       Cookie Program Financial FAQs
to support the largest girl-led entrepreneurial       21		       Cookie Proceeds
program in the world.                                 22		       Product Program Proceed Standards
                                                      23		       2019 Cookie Rewards
                                                      24		       Passport Bucks
                                                      25		       Red Wagon Saturday
                                                      26-27		    Meet eBudde
                                                      28		       Booth Sale Recorder App
                                                      29		       eBudde Booth Scheduler
                                                      30-32		    Digital Cookie
                                                      33		       Cookies = Camp
                                                      34		       Cookie Count-n-Go
                                                      35		       Service Unit Deliveries
                                                      36		       Cookie Cupboard
                                                      37		       Cookie Booth Sales Tips
                                                      38		       Cookie Booth Set-Up
                                                      39		       2019 Cookie Volunteer T-Shirt Order Form
                                                      40		       Bling Your Booth
                                                      40		       Gift of Caring
                                                      41		       Troop to Troops
                                                      42		       2019 Cookie Outstanding Balance Form
                                                      43 		      ACH Debit Authorization Form
                                                      45-46		    2019 Troop Cookie Manager Evaluation
                                                      47		       Troop Product Sales Manager Agreement
                                                      48		       Troop Product Sales Policies & Standards
                                                      49		       Cookie Booth Etiquette Contract
Cookie Guide Troop - Girl Scouts Heart Of The South
2018 Cookie Program

         The Girl Scout Cookie Program® is an awesome starting point
         for building on these five essential skills that girls can use for a
         lifetime:
         Goal setting—as she sets cookie sale goals and makes a plan to
         reach them.
         Decision-making—as she decides how her team will spend the
         cookie money.
         Money management—as she makes a budget, takes orders and
         handles customers’ money.
         People skills—as she learns to talk and listen to all kinds of people
         while selling cookies.
         Business ethics—as she is honest and responsible every step of
         the way.
         Your time and talents are valuable to girls and to the Girl Scout
         Cookie Program. Thank you for helping build a program where girls
         learn, grow and make a lasting impact on the world.

                      2
Cookie Guide Troop - Girl Scouts Heart Of The South
3
Cookie Guide Troop - Girl Scouts Heart Of The South
Cookie Guide Troop - Girl Scouts Heart Of The South
5
Cookie Guide Troop - Girl Scouts Heart Of The South
Unleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™
potential for a chance to win the...

   COOKIE
  ENTREPRENEUR
      EXPERIENCE
Featuring the DC Super Hero
Girls™, plus an all-expenses-
paid trip to sunny California
for incredible behind-the-
scenes VIP adventures at
Warner Bros. Studio!

                                                                                                                                            PRIZE PROVIDED BY
                                                                                                                                                                                                                  TM

                                                              Here’s how to enter:
                                                                     Highlight your
                                                                 unique cookie story by:
                                                           ★ Answering a set of questions
                                                              ★ Creating your very own
                                                                         mini graphic novel
                                                                      (it’s easy with our handy
                                                                                                                                                                                  a s atc h

                                                                              template!)
                                                                                                                                                                               c h ve p
                                                                                                                                                                                     e

                                                                                                                                                                                   s
                                                                                                                                                                                   i

                                                                                                                                                                                lu
                                                                                                                                                                             xc r
                                                                                                                                                                 u n lo c k e a l pu
                                                                                                                                                                fo r o p tion

                                                        Find entry details, official rules, submission tips,
                                                       and downloadable mini-graphic novel templates at

                                  girlscouts.org/cookiepro
 The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, and Cookie Pro™ are owned by Girl Scouts of the USA.
                                                                                   DC SUPER HERO GIRLS and all related characters and elements © & ™ DC Comics and
                                                                                   Warner Bros. Entertainment Inc. DC LOGO: TM & © DC. WB SHIELD: TM & © WBEI. (s18)
                                                                         TM
Cookie Guide Troop - Girl Scouts Heart Of The South
Cookie selling tips.
There are so many ways to reach your goals with the Girl Scout Cookie
Program! Here are just a few ways that you can sell Girl Scout Cookies to
your family, friends, neighbors and more!

But before you begin, remember to review the cookie safety rules and
follow Safety Activity Checkpoints at all times.

 1.   DIGITAL COOKIES Girls supercharge their cookie
       sales by safely tapping the marketing power of the
      internet.
                                                                     4.       RED WAGON SATURDAY, DOOR-TO-DOOR SALES &
                                                                              COOKIE WALKABOUT
                                                                              Encourage girls to canvass their communities, leaving no
                                                                         doorbell untouched! Girls should take orders, door-to-door,
   Customers use an online order form to submit their orders             at the beginning of the Cookie Program with their order cards.
   and pay for them online.                                              Remember safety first!

   Customers can choose between having the girl deliver, with            After cookies arrive, participate in Red Wagon Saturday to
   parents’ permission, or have them shipped. Shipping and               sell door-to-door with cookies in hand. Load up a wagon
   handling charges will apply.                                          on Saturday, March 2 with cookies, make signs, and you are
                                                                         ready for a neighborhood walkabout! This is a great time to

 2.
      TELEPHONE & TEXT SALES                                             deliver to customers, offer additional cookies and earn a
      Review order cards from previous years and use them to             patch. See more on page 21.
      contact these customers again.

   Once cookies have been delivered, girls may want to call          5.       BOOTH SALES
                                                                              The Cookie Program is all about the girls and girls are
   customers, thank them for their orders and ask if they need                what people want to see! Troops can schedule booth
   additional cookies.                                                   sales for your troop through the eBudde Booth Scheduler for
                                                                         a time, date and location convenient for the troop.
   Try a Text-a-thon! Older girls may want to text their friends
   and family to let them know “It’s Cookie Time,” and to collect        Booth scheduling starts on Tuesday, January 22 at
   their orders. (Be sure to get a parent’s permission first).           www.ebudde.littlebrownie.com, with sneak peek of time,
   Check out great text messages in your Cookie Entrepreneur             dates and locations starting on Wednesday, January 16.
   Officer book.
                                                                         Troops can also schedule their own cookie booth sale

 3.   WORKPLACE SALES
      Girls can contact local business owners or managers to
                                                                         locations, by obtaining the manager’s approval at locations
                                                                         NOT listed in the eBudde Booth Scheduler.

                                                                     6.
      request permission to sell cookies at a workplace.
                                                                             COOKIE LOCATOR
   Girls can either make a quick “sales pitch” at a staff                    This excellent tool allows customers to search online, or
   meeting, or sell “office door-to-door” (or cubicle-to-cubicle),       by the free smartphone app, for the closest cookie booth sale
   depending on the wishes of the business.                              according to their zip code.

   Once employee sales are completed, the business may allow             The Cookie Locator pulls cookie booth sale dates, times and
   girls to leave an order card in a visible spot.                       locations that have been scheduled through the council’s
                                                                         eBudde Booth Scheduler.
   Leave a note from your troop outlining your goals and plans
   for the cookie proceeds. (Remember not to list the girls’ last
   names or phone numbers on the order card or note).                7.      BUNDLING
                                                                             Customers buy more when girls suggest multiple
                                                                             boxes of cookies. Use eTool materials to support
   Girls should establish a date and time to pick up the order           the bundling strategy at www.littlebrownie.com.
   card and to deliver the cookies.

                                                                     7
Cookie Guide Troop - Girl Scouts Heart Of The South
Webinars! Training from home.
For audio on all webinars below:
 • Option 1:     Use your computer or smart device speakers
 • Option 2:     Join the conference call at 800-582-3014     Passcode:  926464227#

Cookie Program Training:
Troop Cookie Manager Webinar – Cookie Program Training **Registration is required prior to webinar.
Thursday, January 3, 2019		               6 p.m.
Register at https://attendee.gotowebinar.com/register/4184779030844866819                 Meeting ID: 319-816-763

Troop Cookie Manager Webinar – Cookie Program Training **Registration is required prior to webinar.
Sunday, January 6, 2019			                3 p.m.
Register at https://attendee.gotowebinar.com/register/3393644130776099331 		              Meeting ID: 220-407-651

Cookie eBudde Training Webinars:
Troop Cookie Manager Webinar – Starting Your Sale
Thursday, January 10, 2019		            6 p.m.
Login in at https://www1.gotomeeting.com/join/403100485					                             Meeting ID: 403-100-485

Troop Cookie Manager Webinar – eBudde Booth Scheduler
Tuesday, January 15, 2019			            6 p.m.
Login in at https://www1.gotomeeting.com/join/980227493					                             Meeting ID: 980-227-493

Troop Cookie Manager Webinar – Digital Cookies
Thursday, January 17, 2019		            6 p.m.
Login in at https://www1.gotomeeting.com/join/145620693					                             Meeting ID: 145-620-693

Troop Cookie Manager Webinar – Entering Girl Orders/Rewards/Delivery
Tuesday, January 22, 2019		             6 p.m.
Login in at https://www1.gotomeeting.com/join/696474277					                             Meeting ID: 696-474-277

Troop Cookie Manager Webinar – Cookie Delivery
Monday, February 11, 2019		             6 p.m.
Login in at https://www1.gotomeeting.com/join/630911717					                             Meeting ID: 630-911-717

Troop Cookie Manager Webinar – Digital Cookies/Allocating Cookies
Tuesday, March 5, 2019			               6 p.m.
Login in at https://www1.gotomeeting.com/join/490364101					                             Meeting ID: 490-364-101

Troop Cookie Manager Webinar – Finalizing Your Sale
Tuesday, March 19, 2019			              6 p.m.
Login in at https://www1.gotomeeting.com/join/827521629					                             Meeting ID: 827-521-629

                                                               8
Resources at your fingertips!
Be sure to take advantage of the wealth of resources available online to
guide you through a fun and successful Girl Scout Cookie Program.

                                                  eBudde
                                                  https://ebudde.LittleBrownie.com (Or visit www.LittleBrownie.com for a link)
                                                   our Command Center for managing the cookie sale. Order cookies,
                                                  Y
                                                  track girl activity and order girl rewards.
                                                  VIP eTraining
                                                  http://VIPeTraining.LittleBrownie.com/Login.aspx
                                                  (Or visit www.LittleBrownieBakers.com for a link)
                                                  Get step-by-step Girl Scout Cookie Program training whenever you’d like it!
      Cookie Tech Portal                          Council Website
          Your cookie portal to a wealth
              of cookie resources:                http://www.girlscoutshs.org
                     - eBudde                     Visit our site to find procedures, forms, manuals and other helpful information.
                 - eBudde Demo
                - Cookie Locator                  Little Brownie Bakers
                  - VIP eTraining                 www.LittleBrownieBakers.com (The website of our official Girl Scout Cookie baker)

     https://cookieportal.littlebrownie.com       Find girl activities, marketing ideas, cookie facts, program resources and clip
                                                  art to help girls prepare for the cookie sale.
                                                  Little Brownie Bakers YouTube Channel
                                                  www.youtube.com/LittleBrownieBakers
                                                  Check out our library of inspiring videos featuring real girl stories and selling tips.
                                                  Volunteer Blog
                                                  http://blog.LittleBrownieBakers.com
                                                  Check out the volunteer blog for exciting girl activities and booth ideas.
                                                  Digital Cookie
                                                  https://digitalcookie.girlscouts.org/
                                                  Girl Scouts can set up their own personalized sales pages, take credit card
        Facebook                                  payments and ship cookies directly to their customers.
                                                  Booth Sale Recorder App
    Cookie Swap Group                             Download this free app in iPhone App Store or through Google Play.
    A place for Girl Scout Cookie volunteers to   Record sales in real time at booths, making record-keeping a snap.
     swap extras cookies, search for needed
      cookies and to connect with other Girl      Cookie Locator
             Scout Cookie volunteers!             http://CookieLocator.LittleBrownie.com

          www.facebook.com/groups/                Help friends locate the closest cookie booth with this app.
             GSHSCookieSwap                       Girl Scouts of the USA
                                                  www.GirlScoutCookies.org
                                                  Locate info on GS Cookie Program and national cookie badges and pins.
                                                  Built By Me Cookie Meeting Planner
                                                  www.builtbyme.littlebrowniebakers.com
                                                  An online tool to help plan a custom cookie season.

                                                                   9
January
Prior to Jan. 6 eBudde Online Ordering System
 • Service Unit Cookie Manager will grant access to eBudde.
 • Troop Cookie Managers will receive a confirmation email directly from eBudde with login information.
 • NOTE: All passwords from previous years have been removed and must be reset through the welcome email.
     Girl Scout Cookie Orders will not be accepted without signed Troop Manager Agreement Policies
     and Procedures, ACH Form and 2017-2018 Troop Finance Report.

     If you have not submitted your 2017-2018 Troop Finance Report please contact Council Care at
     800-624-4185, or info@girlscoutshs.org

          SUNDAY                              MONDAY                                TUESDAY                            WEDNE
                                                                          January 1                            2

6 Troop Cookie Manager Program     7                                      8                                    9
Training Webinar @ 3 p.m.
13                                 14                                     15 eBudde Webinar Booth Scheduler 16 eBudde Booth Sc
                                                                          and Q&A @ 6 p.m.                  to View

20                                 21                                     22 eBudde Webinar Girl Orders, Re-   23 ACH Forms Dead
                                                                          wards, Delivery and Q&A @ 6 p.m.

                                                                          eBudde Booth Scheduler Round 1
                                                                          Opens @ 7 p.m.

27                                 28 eBudde Booth Scheduler Round        29                                   30 eBudde Booth S
                                   3 Closes @ 7:59 a.m.                                                        4 Closes @ 8:59 p.m

                                   eBudde Booth Scheduler Round 4                                              eBudde Booth Sche
                                   Opens @ 8 a.m.                                                              Opens @ 9 p.m.

                                   Troop Cookie Manager must:
                                     • Enter and submit girl orders and
                                       intitial rewards in eBudde
                                     • Select delivery site and pick up
                                       time

                                                          10
2019 Cookie Calendar
                                              2019 Cookie Pro Contest
                                               Unleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™ potential for a chance to
                                               win an all-expense-paid trip to sunny California with incredible behind-the-scenes
                                               VIP adventures at Warner Bros. Studio featuring the DC Super Hero Girls™ . It’s all part
                                               of the... COOKIE
                                                           ENTREPRENEUR
                                                               EXPERIENCE!
                                               Head over to girlscouts.org/cookiepro to register. That’s also where you’ll find entry
                                               details, official rules, submission tips, and more!

ESDAY                        THURSDAY                                   FRIDAY                                 SATURDAY
                   3 Troop Cookie Manager Program Train-   4 Troop Product Sales Manager             5 2019 Girl Scout Cookie Program
                   ing Webinar @ 6 p.m.                    Agreements, Product Sales Policies, and   Starts! Girls can take orders.
                                                           ACH Forms due to council.
                   10 eBudde Webinar Starting Your         11                                        12
                   Sale and Q&A @ 6 p.m.
cheduler Open      17 Fall Product PGA Reward Booth        18                                        19
                   Selections Due to Council by 10 a.m.

                   eBudde Webinar Digital Cookies and
                   Q&A @ 6 p.m.
dline to Council   24 eBudde Booth Scheduler Round 1 25 Girls Submit Initial Cookie Orders 26 eBudde Booth Scheduler Round
                   Closes @ 11:59 a.m.               Girls can continue to sell.           2 Closes @ 9:59 a.m.

                   eBudde Booth Scheduler Round 2                                                    eBudde Booth Scheduler Round 3
                   Opens @ 12 p.m.                                                                   Opens @ 10 a.m.

                                                                                                     G.I.R.L. Event at The Lander’s Center

Scheduler Round    31                                      February 1 eBudde Booth                   2
m.                                                         Scheduler Round 5 Closes @ 11:59
                                                           a.m.
eduler Round 5
                                                           eBudde Booth Scheduler Round 6
                                                           Opens @ 12 p.m.

                                                                         11
February
            SUNDAY                                MONDAY                                TUESDAY                              WEDNE

3                                     4                                     5                                       6
eBudde Booth Scheduler Round 6                                              eBudde Booth Scheduler Round 7
Closes @ 8:59 p.m.                                                          Closes @ 12:59 p.m.

eBudde Booth Scheduler Round 7                                              eBudde Booth Scheduler Round 8
Opens @ 9 p.m.                                                              Opens @ 1 p.m.
10                                    11                                    12 Troops print Delivery                13
                                      eBudde Booth Scheduler Round 10       Confirmation in eBudde                  Greater Memphis A
                                      Closes @ 12:59 p.m.                                                           Cookie Count-n-Go
                                                                            Greater Memphis Area Large Order
                                      eBudde Booth Scheduler OPEN @ 1       Cookie Count-n-Go
                                      p.m.

                                      eBudde Webinar Cookie Delivery
                                      and Q&A @ 6 p.m.
17                                  18                                      19                                      20
Troop Cookie Manager disperses girl Initial Cookie Orders and Initial Re-   Initial Cookie Orders and Initial Re-   Initial Cookie Order
cookie orders and initial rewards   wards Delivered to Service Units        wards Delivered to Service Units        wards Delivered to

Girls deliver cookies and collect     Troop Cookie Manager disperses girl Troop Cookie Manager disperses girl Troop Cookie Mana
payment                               cookie orders and initial rewards   cookie orders and initial rewards   cookie orders and

                                      Girls deliver cookies and collect     Girls deliver cookies and collect       Girls deliver cookie
                                      payment                               payment                                 payment
24 National Girl Scout Cookie Week- 25                                      26                                      27
end

                                                             12
2019 Cookie Calendar
ESDAY                           THURSDAY                                  FRIDAY                            SATURDAY
                                                              February 1                           2
                                                              eBudde Booth Scheduler Round 5
                                                              Closes @ 11:59 a.m.

                                                              eBudde Booth Scheduler Round 6
                                                              Opens @ 12 p.m.

                                                              Summer Camp registration opens!
                      7                                       8                                    9
                      eBudde Booth Scheduler Round 8                                               eBudde Booth Scheduler Round 9
                      Closes @ 11:59 a.m.                                                          Closes @ 8:59 a.m.

                      eBudde Booth Scheduler Round 9                                               eBudde Booth Scheduler Round 10
                      Opens @ 12 p.m.                                                              Opens @ 9 a.m.
                      14                                      15                                   16
Area Large Order      Greater Memphis Area Large Order        Memphis Area Count-n-Go              Memphis Area Count-n-Go
o                     Cookie Count-n-Go                                                            Jackson Count-n-Go
                                                              Troop Cookie Manager disperses girl
                                                              cookie orders and initial rewards   Troop Cookie Manager disperses girl
                                                                                                  cookie orders and initial rewards
                                                              Girls deliver cookies and collect
                                                              payment                             Girls deliver cookies and collect
                                                                                                  payment
                      21                                      22                                   23
 rs and Initial Re-   Initial Cookie Orders and Initial Re-   National Girl Scout Cookie Weekend   National Girl Scout Cookie Weekend
o Service Units       wards Delivered to Service Units

ager disperses girl Troop Cookie Manager disperses girl
                                                              First Day for
 initial rewards    cookie orders and initial rewards         Cookie Booth Sales
                                                                  Do not set up booth Sales
es and collect        Girls deliver cookies and collect           prior to this date.
                      payment
                      28

                                                                          13
March
             SUNDAY                                    MONDAY                                    TUESDAY                           WEDN

3                                         4                                         5                                     6
                                          ACH Shortage Information Due to           eBudde Webinar Digital Cookies, Al-   Troop ACH 1/2 Pay
                                          Council - ABSOLUTE DEADLINE               locating Cookies and Q&A @ 6 p.m.

10                                        11                                        12                                    13

                                          18                                        19                                    20
17
                                          Girls Submit Cookie Balance to            eBudde Webinar Finalizing Your
Last Day for                              Troop Cookie Manager                      Cookie Sale and Q&A @ 6 p.m.
Cookie Booth Sales
                                          Bling Your Booth Contest Deadline

24                                        25                                        26                                    27
                                          Troop ACH Shortage Information                                                  Outstanding Balan
                                          Due to Council -                                                                Deadline
                                          ABSOLUTE DEADLINE

                                          Deadline for Volunteer T-Shirt
                                          Orders

                                          Bling Your Booth Online Voting Open
                                          through April 8, 2018

31                                        APRIL                                     MAY                                   JUNE
                                          27 - G.I.R.L. Celebration,                4 - Samoas Camp Day                   1 - C.E.L.E.B. Event.
                                          Hutchison School, Memphis, TN             Girl Scout Daisies and Brownies,      Whispering Woods
                                                                                    Camp Tik-A-Witha, Van Vleet, MS       Conference Center

                                                                                                                          8 - Volunteer Lead
                                                                                                                          For the Kingdom C
                                                                                                                          Memphis, TN

Prior to March 21 Troop Cookie Manager must:
 • Track the girl’s cookie totals in eBudde (initial, additional and booth) on  the Girl Order tab
      • Rewards are calculated from each girl’s totals from this page
      • If a girl’s totals are incorrect, eBudde will not calculate her rewards correctly
 • Verify all transactions (cupboard and troop transfers) on the Transactions tab in eBudde
 • Verify and submit troop reward order “BY GIRL” on the Incentives tab in eBudde
                                                                  14
2019 Cookie Calendar
NESDAY                         THURSDAY                                      FRIDAY                                SATURDAY
                                                              1 COOKIE BOOTH                             2 Red Wagon Satuday
                                                              WEEKEND #2
                                                              Girls submit 1/2 of initial cookie order
                                                              payment to Troop Cookie Manager
                     7                                        8                                          9
yment Deducted       Digitial Cookie “Girl Delivery” Option   COOKIE BOOTH
                     Ends                                     WEEKEND #3

                     14                                       15                                         16
                                                              COOKIE BOOTH
                                                              FINAL WEEKEND
                     21                                       22                                         23
                     Troop Cookie Manager Submits to          Troop Cookie Manager Submits any
                     Service Unit:                            Non-Virtual Troop to Troops Cookies
                       • Reward orders in eBudde              to the Council
                       • Outstanding Balance Forms along
                         with all documentation
                       • Troop Cookie Manager Evaluation
                       • Volunteer T-Shirt Order Form
                         with payment
                     28 Troop ACH Final Payment               29                                         30
nce Form             Deducted

                     JULY                                     AUGUST                                     SEPTEMBER
                    26-27 - Magic Springs Getaway             24 - Samoas Camp Day                       13 - Passport Bucks expire!
s Hotel and         Girl Scout Cadettes, Seniors and          Girl Scout Juniors, Cadettes,
r, Olive Branch, MS Ambassadors                               Seniors, and Ambassadors,
                                                              Kamp Kiwani, Middleton, TN
dership Summit,
Camp,

           Prior to March 21 Troop Cookie Manager must:
            • Troops locked out of eBudde at midnight Deposit girl cookie payments into troop account
            • Complete any Outstanding Balance Forms necessary and attach proper documentation
            • Complete the Troop Cookie Manager Evaluation
            • Complete Volunteer T-shirt order form and attach payment
                                                                           15
Preparing your girls and families
for a great program
It all starts with a goal.                                           Talk about the Money
Have girls set their goals! Are they aiming for summer camp?
Travel? The Go Pro Camera? Whatever it is, have them write it            • Receipts, Receipts, Receipts - for ALL transactions,
down and map out a plan on how they’ll achieve it.                         both money and product. Write receipts when parent
                                                                           receives cookies, and when they submit money.
                                                                         • Keep receipts until program is over in case of a
                                                                           mistake.
Get Parent Buy In.                                                       • Give a firm deadline for 1/2 cookie payment and final
Hold a short family meeting so girls can tell their families               payment leaving you enough time to deposit the
about their goals and ask for assistance.                                  money. ACH 1/2 deduction is on March 6, 2019 and the
                                                                           remaining balance will be deducted on March 28, 2019.
Explain how the Girl Scout Cookie Program teaches girls the 5            • Explain Outstanding Balance Forms. All unpaid debts
key skills, raises money for the troop and allows the council to           should be submitted to the council. Troops should
provide quality programs, volunteer training and more.                     never pay for an Outstanding Balance. Keep records!
                                                                           Outstanding Balance Forms are due March 27, 2019.
This is a great time for you to review the council’s Product
Sale Policies and Procedures, as well as have the parents sign       Remind Everyone this is for the Girls.
the Permission Form. Girls cannot participate without signed
forms.                                                               The Girl Scout Cookie Program can keep you busy and it’s
                                                                     easy to lose sight of what’s important. A great way to keep
                                                                     things focused and positive is to put selling cookies in the
Material, Dates and Deadlines.                                       context of something bigger and more important.
Pass out the Family Cookie Guide, Goal-Getter Cards, a
calendar with all the deadlines and your contact information.        The Girl Scout Promise and Girl Scout Law remind girls—and
                                                                     you!—that selling cookies lets girls practice being fair, kind,
                                                                     helpful, respectful and wise. And it helps them make the
Ask for Help.                                                        world a better place. That’s what it’s all about.
If everyone pitches in, the smoother the program will go.
Ask for volunteers to help count and sort cookies when they
arrive, commit to working a cookie booth, or passing out
rewards when they come.                                                   Girl Scout Law

Review the Rules                                                         I will do my best to be
Collect payment upon delivery, not before. Be sure to turn                 honest and fair,
over all funds to you, the Troop Cookie Manager.                           friendly and helpful,
                                                                           considerate and caring,
Remember that products cannot be returned to the troop or                  courageous and strong, and
council once signed for.                                                   responsible for what I say and do,
                                                                         and to
Parents are financially responsible for all cookies they receive.      		 respect myself and others,
                                                                       		 respect authority,
Roll Out the Rewards                                                   		 use resources wisely,
The 2019 rewards are awesome!                                          		 make the world a better place,
Show the parents the rewards and explain:                                and
  • Reward levels and how they’re cumulative                               be a sister to every Girl Scout.
  • Per Girl Average (PGA) and what it means
  • Extra Proceeds Option
  • C.E.L.E.B. Event
  • Passport Bucks

                                                                16
How the cookie crumbles
                                                                               Ever wonder where
                                                                               the $4 per box of
                                                                               Girl Scout Cookies
                                        Cost to Little Brownie Baker,          goes?
                                                     $1.07

    Proceeds to Council, $2.13

                                             Troop Proceeds, $0.59

                                                                        Service Unit Proceeds, $0.04

                                                         Recognitions/Awards, $0.11
                                                      Uncollectibles, $0.03

                                                   Miscellaneous Expenses,
                                                            $0.03

See the council breakdown of the $2.13                            Fund Development, $0.17

                                 Management/General, $0.14

                                                                                                Girl Program, $0.41

                          Communication/Marketing,
                                  $0.23

                                                                                                       Resident Camp, $0.17
                                                      Property Management, $0.23

                                                                                        Membership Support, $0.75

                                     Adult Training, $0.03

                                                        17
Financial Responsibility
The Girl Scout Cookie Program is designed to be a positive                  EXTENUATING CIRCUMSTANCES
learning experience for girls and adults, and to be in keeping              In case of theft documented by a police report we would
with their responsibilities under the Girl Scout Law, including             expect the loss to be covered by personal insurance. If so,
“to be honest and fair.” As part of this responsibility, Girl Scout         additional time will be allowed to collect from the insurance
parents/guardians granting permission and volunteers handling               company. If not covered by insurance and not documented,
funds are accountable for forwarding money from the sale of                 payment in full is expected by the due date; however,
products to the council and the troop.                                      payment arrangements can be made. The Troop Cookie
                                                                            Manager should contact the Service Unit Cookie Manager
Girl Scouts Heart of the South reserves the right to use                    for further information or assistance.
available alternatives to insure proper collection of funds.
Following contact by council representatives regarding overdue              HANDLING A PROBLEM
funds, the account will be turned over to a collection agency or            When you become aware of a potential problem in a troop,
the courts for action.                                                      contact your Service Unit Cookie Manager to document the
                                                                            problem. Circumstances that may require additional time
Council, Service Unit and Troops reserve the right to require               or special arrangements will be handled on a case-by-case
payment up front for product. See Product Sales Policies and                basis. These may include serious illness or death in family,
Standards for more information.                                             fire, theft and auto accidents.

TROUBLE COLLECTING                                                          RECEIPTS
If a troop is unable to collect money from a parent, the                    Receipts are to be used for all transactions (both product
Troop Cookie Manager should keep a record of all contacts                   and money). It is imperative that you use the receipt books.
attempting a resolution and contact the Service Unit Cookie
Manager. If further assistance becomes necessary, the Troop                 Make sure signatures are obtained from both parties when
Cookie Manager must complete an Outstanding Balance                         ANY type of exchange occurs, whether it is product or
Form and attach a signed permission slip, receipts and all                  money. If there are discrepancies, the paperwork will verify
documentation of correspondence and amount due.                             the transaction in question.

An Outstanding Balance form for each parent with a remaining                For troop to troop transfers, you may indicate a receipt
balance must be submitted to the council by Friday, March 27,               number. Please keep it simple (i.e. “to Troop 10819”, or the
2019.                                                                       date of the transaction) and easy to distinguish between
                                                                            each transfer.

Troop Payment Information
 Girl Scouts Heart of the South will be receiving troop’s product sale payments via ACH (Automated Clearing House) which will
 automatically withdraw payments for cookies from troop’s bank account.

 It is at the Troop Cookie Manager/Leader’s discretion whether the troop will accept personal checks or not. If they choose to
 do so, those checks will be deposited into the troop account and the troop will be responsible for collecting on any checks
 that are returned for insufficient funds, closed account, etc.

 Any payment received from the girls’ sales should be deposited into the troop’s account in a frequent and timely manner.

 Obtain a receipt for any form of payment (incoming and outgoing).

       Half Payment - MARCH 6, 2019                                     Final Payment - March 28, 2019
        • Letters will go out with Initial Cookie Deliveries stating      • Collect all money for cookie orders and booth sales and
          each troop’s 1/2 payment balance.                                 deposit it into the troop’s bank account.
        • Troop ACH shortage is due to the council no later               • Calculate the proceeds amount for number of boxes
          than March 4, 2019.                                               sold using the PGA tiered troop proceeds scale.
        • Troop 1/2 payment will be deducted from the troop’s             • See eBudde for balance due.
          bank account on March 6, 2019.                                  • Troop ACH shortage information is due to the council
        • An email will go out as a reminder to troops to look for          no later than March 25, 2019.
          the bank transaction.                                           • Troop final payment will be deducted from troop’s bank
        • NO PROCEEDS ARE DEDUCTED FROM 1/2 PAYMENT                         account on March 28, 2019.
          AMOUNT DUE.                                                     • An email will go out as a reminder to troops to look for
                                                                            the bank transaction.
                                                                       18
Automated Clearing House (ACH)
Process of ACH
  • Each troop must have an active troop bank account.
  • Each troop is required to complete and submit an ACH
    Debit Authorization form with a voided check attached
    from the troop account.
  • All ACH authorization forms must be submitted to the
    council by January 23, 2019 for cookies.
  • GSHS will complete two (2) drafts for Cookies from troop
    accounts.
  • Troops are required to have funds available in their troop         ACH Examples
    account according to the deadlines below:                          Cookie – 1/2 Payment Draft
                                                                       Shortage information due to council by March 4, 2019 at
2019 COOKIE PROGRAM                                                    5:00pm. Draft will occur on March 6, 2019.
March 4, 2019                                                          To determine the 50% of total gross sales of your initial
ACH 1/2 Payment shortage information due to Council                    order:
March 6, 2019
ACH 1/2 Payment draft from Troop bank account                           • In eBudde, click on the Sales Report Tab
March 25, 2019                                                          • Since your troop will owe 50% of what is owed for the
ACH Final Payment shortage information due to Council
                                                                          initial ACH draft, it will come out to $2.00 per box
March 28, 2019
                                                                        • From your Sales Report, look at the total number of
ACH Final Payment draft from Troop bank account
                                                                          boxes of cookies you have for your initial order
 • If an emergency arises and a troop does not have all of              • In the example above, that is 828 boxes, so the first draft
   the funds available for the drafts, troop volunteers must              will be $1,656.00
   contact the Council Care Team at 800.624.4185 or                     • The first draft is 50% of the Initial Order total sales only
   info@girlscoutshs.org.                                                 and does not include any additional cookie transactions
       • Information should include the following:                        that may occur
          • Current account balance for withdrawal                      • Troop proceeds are not deducted from payment at this
          • When full balance is anticipated                              time.
          • What caused the shortage of funds
          • Troops that do not make GSHS aware of account
             shortages by the deadlines outlined will be
             responsible for any and all insufficient fund fees
             associated with the transaction.
 • Troops that disregard the first ACH draft will not receive
   additional cookies from cupboards.
 • An email will be sent through eBudde prior to the ACH
   sweep, informing them of the transaction timeframe.
   Please note that transactions can take between 24 to 48
   hours to show on the troop account.                                 Cookie Final Payment Draft
 • Once the drafts are complete and confirmed by the bank,             Shortage information due to council by March 25, 2019 at
                                                                       5:00pm. Draft will occur on March 28, 2019.
   payments will be uploaded in eBudde and will appear
                                                                       To determine the final balance due:
   on each troop’s Payments Tab. Payments will also be
   recorded on the Sales Report in eBudde.
                                                                        • In eBudde, click on the Sales Report Tab
 • Should a troop have an overpayment, the overpayment
                                                                        • In the example above, this troop received an additional
   amount will be electronically deposited in the account
                                                                          576 boxes from a cupboard after the initial order
   provided.
                                                                        • Listed on your Sales Report is the Amount You Owe
 • Service Units will have product sale proceeds
                                                                          Council ($3,040.20 for the example above) which is the
   electronically deposited into Service Unit bank accounts
                                                                          total sales minus the First ACH Draft and troop proceeds.
   provided.

                                                                  19
Cookie Program Financial
What if a Parent Outstanding Balance Form is not submitted            If product remains at the end of
to the council? An Outstanding Balance Form for each parent           the sale, complete an Outstanding
with a remaining balance must be submitted to the council             Balance Form on the parent
with all documentation. If a form is not submitted by March 27,       and submit it, along with all
2019, the troop will be held liable for the balance due.              documentation to the council.

What if there is a troop with a remaining balance at the              What if a troop over-ordered
end of the sale? If a troop has a remaining balance at the end        product? If you have over-ordered
of the sale, the service unit must complete an Outstanding            product, notify your Service Unit
Balance Form on the Troop Leader/Troop Product Sales                  Product Sales Manager or the
Manager and submit it along with all documentation. The Troop         council immediately. If you wait
Product Sales Manager Agreement should already be on file at          until the end of the sale, it is much
the council office.                                                   more difficult to find someone
                                                                      that needs the product and it is
What documentation is to be submitted with a Troop                    most likely too late for anyone to
Outstanding Balance Form? Service units must submit all               help.
receipts for product and money, notes on all attempts to                  • Encourage your girls to set
collect, and any other pertinent information for the debt. The               a higher goal (booth and
signed Troop Product Sales Manager Agreement should already                  additional sales, door to
be on file with the council office.                                          door, etc.).
                                                                          • Set up additional booths to
Should a troop pay a parent’s debt to the council? No. Troops                sell the inventory. Troops can
should never cover a parent’s debt to the council. If this does              even set up booths after the “end date” of the sale
happen, then the debt is owed to the troop (not the council)                 (with the permission of the store managers).
and the troop is responsible for collecting payment from the              • Notify cupboards in your area of your extra product.
parent. The council can assist the troop by sending letters               • Contact other troops in your area to see if they need
to the parent regarding the balance due, but cannot take                     extra product or would be willing to swap inventory.
further action (collection agency, legal action, etc.). The debt is       • Go to the GSHS Cookie Swap Facebook page and
ultimately the responsibility of the troop to collect.                       post a message in case another troop needs that
                                                                             inventory.
Should a service unit pay a troop’s debt to the council?
No. Service units should never cover a troop’s debt to the            What if there are extenuating circumstances that
council. If this does happen, then the debt is owed to the            cause a debt? Circumstances that may require special
service unit (not the council) and the service unit is responsible    arrangements for payment will be handled on a case-by-
for collecting payment from the troop. The council can assist         case basis. These may include serious illness or death
the service unit by sending letters to the troop regarding the        in the family, fire, theft and auto accidents. You will be
balance due, but cannot take further action (collection agency,       required to provide proof and/or documentation in these
legal action, etc.). The debt is ultimately the responsibility of     instances. In the case of theft documented by a police
the service unit to collect.                                          report, the council would expect the loss to be covered by
                                                                      personal insurance and additional time will be allowed to
What if a parent does not pick up product? If a parent/girl           collect from insurance. If not covered by insurance and not
fails to pick up product in a timely manner, do not wait to notify    properly documented, payment in full is expected by the
your Service Unit Product Sales Manager or the council. If you        due date.
wait until the end of the program, it is much more difficult to
find someone that needs the product and it is most likely too         Who do I contact for additional information? Girls and
late for anyone to help.                                              parents should contact the Troop Product Sales Manager.
     • Have other girls in the troop help to sell the product             • The Troop Product Sales Manager should contact the
       (booth and additional sales, door to door, etc.). Be sure to         Service Unit Product Sales Manager.
       transfer product to the appropriate girl for her to receive        • The Service Unit Product Sales Chair should contact
       credit.                                                              the Council Product Sales Team.
     • Contact other troops in your area to see if they need extra
       product.
     • Go to the GSHS Cookie Swap Facebook page,
       www.facebook.com/groups/GSHSCookieSwap
       and post a message in case another troop needs the
       inventory.

                                                                  20
Cookie Proceeds
TROOP PROCEEDS                                                     SERVICE UNIT PROCEEDS
                                                                   Service Units will automatically receive $0.03 per box sold within
Troop proceeds are based on the average number of boxes
                                                                   their SU.
girls sell in your troop.
                                                                   Initial Order Bonus:
How to determine Troop Per Girl Average (PGA):
                                                                   If the Service Unit has a 5% increase over the 2018 initial order,
Divide the number of boxes sold by the number of girls
                                                                   they will receive an additional $0.01 per box sold (initial and
selling cookies in your troop.
                                                                   additional sales) within their Service Unit, provided there is no
Example: 1,200 boxes sold ÷ 10 girls selling = 120 PGA
                                                                   debt.
eBudde will automatically calculate your PGA.
                                                                   End of Sale Bonus:
Troop ProCEEDS Rate Table:                                         If the Service Unit has a 3% increase in total sales over the 2018
Option A = With REWARDs                                            ending sale numbers, they will receive an additional $0.01 per
Daisy, Brownie and Junior troops MUST take this option.            box sold (initial and additional sales) within their Service Unit,
                                                                   provided there is no debt.
Per Girl Average 		               Proceeds per Case
1 – 168 boxes			                  $6.12		                          Service Units have the potential to receive a total of $0.05 per box
169 - 276 boxes			                $6.60		                          sold within their SU if they have no outstanding debts.
277 - 384 boxes			                $7.08
385 and above 			                 $7.56                               $0.03/box              (SU proceeds)
                                                                    + $0.01/box              (5% SU Initial Order Increase) + no debt
Option B = Extra Proceeds Option (EPO)                              + $0.01/box              (3% SU Final Overall Sales Increase) +
These rules apply to the extra proceeds option:                    			                       no debt
Girls within troops choosing the Extra Proceeds Option will         = $0.05 total
only earn patches (presale and additional orders.) For each
girl that reaches the 800+ box level, she will then begin          Orders, payments and paperwork must be submitted on time
accumulating rewards at each level she obtains thereafter.         with no outstanding debts to qualify for additional proceeds.

The troop must be registered with the council as a Cadette,        Service Unit proceeds will be issued via ACH into their SU Bank
Senior or Ambassador troop.                                        Account once all sales reconciliation is complete.

The choice made is for the entire troop. GIRLS, not adults,        The council does not encourage troops to cover a parent’s debt to
must make the troop’s choice.                                      ensure the proceeds bonus for the Service Unit.

EPO option MUST be marked in eBudde on the settings tab            If a troop remits payment for a parent’s outstanding balance, then
PRIOR to entering girls’ initial orders. No changes will be        the troop is responsible for collection of this debt.
made after initial order is submitted.
                                                                   If no Service Unit is established or if there is not a Service
Per Girl Average Proceeds per Case                                 Unit bank account, the Service Unit proceeds will be held at
1 – 168 boxes			               $6.96		                             the council until a Service Unit and/or bank account has been
169 - 276 boxes			             $7.44		                             established and a request submitted to the Product Sale
277 - 384 boxes			             $7.92		                             Manager for proceeds. Service Unit proceeds will be forfeited if
385 and above 			              $8.40                               requirements have not been met prior to next membership year.

Cadette, Senior and Ambassador troops may choose Option            NOTE: Service Unit proceeds will be held until all unregistered
A or Option B.                                                     girls participating in the Cookie Program are registered for the
                                                                   current year and all service unit budget and financial reports have
Girl Scout S’mores & Toffee-Tastic                                 been submitted to the council.
    • Sold at $5 per box or $60 per case.

                                                                   PGA
    • $.40 per box flat rate troop proceeds regardless of
                                                                                                   Per Girl Average (PGA)
      Troop PGA or EPO option.
                                                                                                for rewards and proceeds is
                                                                                                  based off of girls selling.

                                                              21
Product Program Proceed Standards
• Troops/groups should be financed by troop/group money-earning activities and by a share of money earned through coun-
  cil-sponsored product sales.

• Girl Scouts engage in troop budgeting activities that help them to learn money management. The girls are part of the deci-
  sion-making process in determining troop dues, troop money-earning projects and uses of collective funds. The funds are
  for Girl Scout activities and are not to be retained by individuals as their property.

• Girl Scouts may not raise money for other organizations. However, girls may contribute a portion of their troop treasury to
  organizations or projects they consider worthwhile (for example, local or international community service organizations or
  environmental projects).

• Girls should be encouraged to designate a portion of their troop treasury for the annual membership dues of all troop
  members. This is a sound and efficient practice that enables girls to meet membership dues and lessens the potential
  burden to individual members.

• All proceeds earned by girls through product activities must support Girl Scout program experiences for girls (such as
  camp, troop/group travel and program events; but not scholarships or financial credits toward outside organizations).
  Individual gift cards or individual tickets to external establishments would not be within guidance.

   •       Example:
       •      Accepted: Tickets for a troop/group trip to the zoo
       •      Not Accepted: Tickets given to an individual girl or her family to the zoo

• Do not reimburse girls for experiences – travel and event rewards should be Girl Scout hosted and funded. If a girl is
  unable to attend an event sponsored by the troop/group, she is not to be reimbursed for the funding that would have been
  spent for her experience.

• Proceeds received by a troop/group are non-transferable – Girls who leave the troop or leave Girl Scouting are not entitled
  to proceeds earned while in the group when they leave. Proceeds do not follow the girls.

• Proceeds may only be allocated to Girl Scout troops/groups for Girl Scout program activities. Cash based accounts may
  not be kept for or distributed to individual girls. Do not track proceeds for individual girls in any pathway – either by council
  or troop/group.
2019 Cookie Rewards

              19
cookies = adventure

Samoas Camp Day                                        Magic Springs Getaway                                   Cookie Entrepreneurs Leaping
Enjoy all the fun camp has to offer at                 Join us for a weekend of thrilling                      Extreme Bounds (C.E.L.E.B.s) are girls
the Samoas Camp Day! Girl Scouts that                  rides and fantastic water slides!                       who sell 800+ boxes and are invited
sell 500 boxes or more can celebrate                   This all-inclusive overnight trip gives                 to attend an all-inclusive, and very
with archery, arts and crafts, canoeing                girls two days in Magic Springs and                     exclusive, C.E.L.E.B. event in recognition
and s’more fun.                                        Crystal Falls Water and Theme Park,                     of their hard work and dedication!
                                                       plus transportation, accomodations,
Girl Scout Daisies and Brownies:                       and food for a fun weekend getaway                      These events are the highlight of the
May 4, Camp Tik-A-Witha                                celebrating our top cookie sellers!                     cookie season with unique activities,
Girl Scout Juniors, Cadettes, Seniors                                                                          yummy treats and a day of celebrating
and Ambassadors: August 24, Kamp                       Girl Scout Cadettes, Seniors and                        their success. The 2019 C.E.L.E.B. Event
Kiwani                                                 Ambassadors: July 26-27, 2019                           will be June 1 at Whispering Woods
                                                       The council must have a minimum of 5 girls
                                                                                                               Hotel and Conference Center, Olive
Girls who select this reward will be sent a special                                                            Branch, MS.
                                                       selecting this reward for us to be able to offer this
email invitation with event details and registration
                                                       trip. If this trip does not meet the minimum girls
link.
                                                       will be able to select an alternative reward from
                                                       this level.
                                                                                              Walking In Memphis: June 3-9, 2019
Passport Bucks                                                                                $655
                                                                                              Come explore the 901! Girls will experience all that the
Funding your Girl Scout experience!                                                           “Home of the Blues and Birthplace of Rock-n-Roll” has
Want to head to camp, go on a trip, purchase Girl Scout gear?                                 to offer as they visit museums, local attractions, and
Passport Bucks let you earn “council credit” towards whatever Girl                            enjoy Memphis cuisine. Featuring the new Imagine
Scout adventure you are up for!                                                               Center!

Select Passport Bucks at your reward levels and start your planning!                          Attractions include: Pink Palace Museum, National
The council is organizing two awesome trips next year designed for                            Civil Rights Museum, The Memphis Zoo, Elvis Presley’s
Girl Scout Cadettes through Ambassadors. Let’s Explore: Walking In                            Graceland, Sun Studio, Gibson Guitar Factory, St.
Memphis trip is July, and the Girl Scouts Go: New York! New York!                             Jude Children’s Research Hospital, and the council’s
is in June. Another great way to utilize Passport Bucks is to help pay                        Imagine Center and Possibility Place.
for Summer Camp! Check out our Summer Camp Sneak Peek on
the next page. We’ll release the complete summer camp session                                 Available to Girl Scout Cadettes, Seniors and
schedule on December 3, and registration opens on Febraury 1, 2019.                           Ambassadors
You can save your spot with a $50 deposit and pay the remaining
balance when you’ve earned your Passport Bucks.                                               New York, New York! Trip: July 7-12, 2019
                                                                                              $1,245
Remember, rewards are cumulative, so if you sell 400 boxes of Girl                            Travel to the Big Apple with Girl Scouts! We’ll explore
Scout Cookies you would earn $30 Passport Bucks along with all the                            the city and take in all the sights on this once-in-a-
other level rewards!                                                                          lifetime trip. Pack your bags and hail a cab - we’re
                                                                                              heading to the city, Girl Scouts!
Passport Bucks may be used to pay for:
   • Council Activities & Events                                                              Attractions include: Central Park, GSUSA
   • Council Travel Expenses                                                                  Headquarters, Times Square, Broadway show & tour,
   • Summer Camp                                                                              Grand Central Station, Washington Square Park,
   • In-store Council Shop Purchases                                                          Museum of Natural History, National September 11
   • Camp Trading Posts                                                                       Memorial & Museum, Metropolitan Museum of Art,
                                                                                              Statue of Liberty, Rockefeller Center, Brooklyn Bridge
Passport Bucks may not be cashed for “real money”; have no
value outside of Girl Scouts Heart of the South; expire on 9/13/19                            Available to Girl Scout Cadettes, Seniors and
and must be presented at time of use. Passport Bucks cannot be                                Ambassadors
replaced or re-issued for any reason.
                                                                                       24
Pile up cookies in your wagon and
                                                      sell directly to customers on
                                                      Red Wagon Saturday!
                                                          Who can resist delicious Girl Scout Cookies when a Girl Scout is
                                                          at their front door with their favorite cookies?!

                                                          Door-to-door sales remains one of the most effective ways to sell
                                                          cookies. In a recent national study, 78% of those customers who
                                                          were not approached during a cookie sale stated they would have
                                                          purchased 2-4 boxes, if asked.

                                                          Red Wagon Saturday was designed to reach those customers and
                 MARCH 2, 2019                            help girls achieve their cookie goals, all while getting outdoors
                                                          and meeting neighbors.

Let us know you’re particiaptng and you could be on tv or featured in
your local newspaper! Email us your plans at news@girlscoutshs.org

 Earn a Patch!                                                              Girls need grown-ups! Make sure you have an
                                                                            adult with a Girl Scout while going door-to-door.
   HERE’S HOW IT WORKS:
   Grab a wagon and have her decorate it! Make                              Wear your uniform! People love seeing girls
   sure to include a sign or banner with her cookie                         in uniforms, and seeing all the badges and
   goal! Next, map out your neighborhood and                                patches they’ve earned.
   load up on cookies for a Red Wagon Saturday
   cookie shop on wheels!                                                   Neighbor not home? Leave a Cookie Card on
                                                                            their door so they can order from your Digital
   Remember, safety first! Girls need a grown-up.                           Cookie page.
   You can do this with your girl or meet up as a
   troop.                                                                   Never give out a girl’s phone number or
                                                                            address. If a customer wants to place an order
   Take a picture of your girls with their wagons                           or has questions provide them with an adult’s
   and submit online at                                                     contact information.
   www.girlscoutshs.org/redwagon to earn this
   awesome Red Wagon Saturday patch. Deadline                               Map out neighborhoods for your Red Wagon
   to submit pictures and earn a patch is                                   Saturday and check them off as you walk them.
   March 25, 2019.
                                                          25
Meet eBudde
eBuddeTM is a cookie volunteer’s best                             Logging on to eBuddeTM
                                                                  All users will recieve a volunteer email from eBudde with a
friend. Here’s where you’ll order cookies,                        link to reset their password.
track deliveries and more. You will receive
                                                                  If no email is received go to http://ebudde.littlebrownie.
eBuddeTM training that will make the season                       com and enter your email address. Click forgot password to
a snap.                                                           resend the email.

Meet eBuddeTM—the power tool for cookie volunteers                Click each TAB to enter each page.
The online eBudde system is the home base for cookie
volunteers. It’s where you’ll enter cookie orders, reserve
cookie booths, manage pick-ups, place girl rewards orders         Contacts Tab
and more.                                                             1.   Review information; edit as necessary.

           eBuddeTM Troop App                                     Settings Tab
           eBudde is going mobile! Get all the best features          1.   Enter number of girls selling; goal in packages.
           of the eBudde cookie management sotware on                 2.   Mark Opt-out rewards for additional profits. (if
           your mobile device. This mobile app lets you stay               applicable)
           on top of troop cookie sales, anytime, anywhere!
                                                                      3.   Enter banking information. (if applicable)
           Track girl cookie orders, submit orders, view
                                                                      4.   Click UPDATE to accept all changes.
           amounts due and paid, order girl rewards and
           much more!
                                                                  Girls Tab
eBuddeTM Help Center                                                  1.   Girls will be uploaded by the council; verify girls’
The eBudde Help Center is a dedicated website that provides                names, enter goal in packages, enter shirt size
direct support to volunteers using eBudde for both digital and        2.   Click UPDATE to accept all changes.
traditional sales.

           Booth Sale Recorder app
                                                                  Initial Order Tab
           With the Booth Sale Recorder app for                       1.  Click each girl’s name; go to bottom of screen, click
           smartphones, volunteers can enter the number                   squares to begin entry.
           of cookie packages sold at the cookie booth,               2. TAB to enter your girls’ total cookie order in packages
           select which girls will receive credit and send the            by variety.
           information directly to their eBudde accounts.             3. Press ENTER (on keyboard) or OK button.
                                                                      4. Repeat for each girl.
           Cookie Locator app                                         5. BOOTH – Click BOOTH, bottom of screen, click
           The Cookie Locator mobile app is the most                      squares to begin entry. TAB to enter in boxes and
           delicious app ever! Cookie Customers can use                   variety number of cookies for booth sales. ENTER (on
           their smartphones to find cookie booths nearby.                keyboard) or OK button.
           Customers can search for booths in their area by
                                                                      6. OTHER – Click OTHER, bottom of screen, click
           entering their zip code or by using the GPS feature
                                                                          squares to begin entry. TAB to enter in boxes and
           on their phone.
                                                                          variety number of cookies for booth sales. ENTER (on
Booth Scheduler                                                           keyboard) or OK button.
Volunteers, please keep Booth Scheduler in eBudde up-to-              7. Review IMPORTED row quantities. (if applicable)
date so customers can find you with the Cookie Locator                8. SAVE the page.
mobile app.                                                           9. Review the totals at the bottom, if correct Click
                                                                          SUBMIT order. You cannot change order after it has
Cupboard Keeper mobile app                                                been submitted. Contact your volunteer manager or
The Cupboard Keeper mobile app helps cookie cupboards                     the product sales staff to make changes.
digitally track cookie pick-ups. Volunteers place orders in           10. Print copy for your records.
eBudde, then sign for their cookies at the cupboard and a
receipt is sent electronically and recorded in eBudde. Be sure
anyone picking up cookies is registered in eBudde. Here are
some quick reference facts.
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Reports Tab (optional)                                                  Reports Tab (optional)
    1.   Need additional information on delivery sites? Click              1.   Need additional information on cupboard location
         Reports Tab and run Delivery Stations report.                          and hours? Click Reports Tab and run Cupboards
                                                                                report.
Delivery Tab
    1.   Review, and enter delivery information. SUBMIT                 Transactions Tab
         information.                                                      1.   Enter troop-to-troop transactions. (if applicable)
    2.   Select time slot if applicable.                                   2.   Enter pending order to the cupboards. (if applicable)
    3.   Print Confirmation Form.                                          3.   Click Save to save your information.

Rewards Tab                                                             Payment Tab
    1.   Click FILL OUT next to Initial Rewards Order.                     1.   All payment information will be entered by the
    2.   Review Girl orders and Submit if applicable.                           council.
    3.   Enter or review total rewards earned.
    4.   Click SUBMIT to submit your order.
                                                                        GOC Org. Tab
                                                                           1.   Enter in troop Gift of Caring organization(s)
BOOTH SALES                                                                     information. (if applicable)
Booth Sales Tab
                                                                        Sales Report Tab
Council Sites                                                              1.   Review final package numbers.
    1.   Click the Council Sales button.                                   2.   Review your receipts.
    2.   Find booth sales you would like to sign up for, click             3.   Review your Gift of Caring. (if applicable)
         date and time.
    3.   Click time slot and click submit button.
Troop Requests
    1.   Click the My Sales button.
    2.   Click add a location.
    3.   Fill in location site information, date and time range.
    4.   Click update. Request will be pending until approved
         or denied.

REMEMBER:
Please keep Booth Scheduler in eBudde up to date with your
group’s times and dates. This data powers Cookie Locator
and allows customers to find you. These are also locations
and times that the council promotes via radio stations and
local media.

FINAL ORDER
Girl Orders Tab
    1.   Update girl orders to include all additional packages
         sold and payments made.
    2.   Click Save to save your information.

Rewards Tab
    1.   Click FILL OUT next to Final Reward Order.
    2.   Review Girl Orders and Submit. (if applicable)
    3.   Enter or review total rewards earned.
    4.   Click SUBMIT to submit your order.

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Booth Sale Recorder                                                 eBudde
               Download this FREE app                               The majority of council cookie booths are scheduled online
                                                                    through eBudde Booth Scheduler.
               to your smartphone.
                                                                    This allows every troop the opportunity to participate in
               All users will recieve a volunteer email             booth sales. It also allows the public the ability to locate the
               from eBudde with a link to reset their               nearest cookie booth by using the Cookie Locator website or
               password.                                            app.

                                                                    COUNCIL SPONSORED LOCATIONS
If no email is received go to http://ebudde.                        Troop Cookie Managers will be able to view and choose from
littlebrownie.com and enter your email address.                     a list of locations, dates and time slots available for each
Click forgot password to resend the email.                          council-sponsored location.

CONTACTS TAB                                                        All “chain store” booth locations currently utilized throughout
  • Review information; edit as necessary                           our council will be available on the site.

SETTINGS TAB                                                        Service Unit Cookie Managers will be securing booth site
   • Click on “Edit Settings”                                       permission within their area. They will provide a list for the
   • Scroll to the bottom and you will see a section for the        council product sales team to upload to the eBudde Booth
     Troop Booth Recorder Only Users. This is for any adult         Scheduler.
     who will be assisting at the Booth Site and reporting
     data on that booth site to eBudde. Troop Leaders and           There is also a process on the eBudde booth scheduler
     Cookie Chairs should NOT add yourselves to this user           to input troop non-council sponsored booth locations. A
     type, you already have access to this function. The            benefit to having this information online is that it works in
     Troop Booth User can ONLY record booth sites.                  conjunction with the Cookie Locator.

BOOTH SALES TAB                                                     The Cookie Locator is for customers seeking to purchase Girl
  • Click the dropdown and select Record Sales                      Scout Cookies from a booth site. It is available on the council
  • Click the booth site that you need to record the sale           website as well as the Little Brownie website. Customers can
    for                                                             input their zip code and view locations, dates and times of
  • Enter the total packages sold by variety                        booth sales available within a specific mile radius.
  • Uncheck girls that did not participate in the booth sale
    (optional)                                                      The booth scheduler on eBudde helps to streamline the
  • Click Distribute to distribute the boxes evenly among           booth scheduling process throughout our council. The booth
    the girls OR manually enter the packages for each girl.         scheduler reduces confusion and eliminates scheduling
  • Click Submit Sale                                               conflicts.

                                                                    It is easy to do, is in real time and it only takes minutes!

                                                                    Because the booth scheduler works in conjunction with the
                                                                    Cookie Locator, it is VERY important that when you sign up
                                                                    for a booth location, you show up for your assigned time.
                                                                    Customers who use the Cookie Locator expect to find cookie
                                                                    booths where advertised.

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