Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams

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Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
WE MAKE ENERGY HAPPEN

Workday Recruiting & Onboarding
September 2018
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
Today’s Objective

We will cover the following in today’s session:

   General Navigation of Recruiting Worklet
   High Level Recruiting Process in Workday
   Inbox for Recruiting Tasks
   Job Profiles in Workday
   Process Walk-Thru
      Cutover Implications
      Understand Changes in Workday
   Contingent Workers in Workday
   Q&A

© 2017 The Williams Companies, Inc. All rights reserved.   Workday: HRBP Leader Support Toolkit #2 | August 2018   2
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
General Navigation – Recruiting

© 2017 The Williams Companies, Inc. All rights reserved.   Workday: HRBP Leader Support Toolkit #2 | August 2018   3
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
General Navigation – Recruiting

  Search &
 Filter Your
 Candidates                                                                         Access
                                                                                   Recruiting
                                                                                   Resources

                                                                                   Access Open,
                                                                                     Frozen, &
                                                                                       Filled
    View Your                                                                       Requisitions
    Personal
    Referrals

© 2017 The Williams Companies, Inc. All rights reserved.   Workday: HRBP Leader Support Toolkit #2 | August 2018   4
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
High Level Recruiting Process in Workday

What are all the business processes for recruiting in Workday?

1 New Application – all candidates will go into new
      application unless they have been flagged for “Further
      Review Needed”

2 Screening – used to conduct initial phone screens as
      needed

3 via
   Assessment – used to assess the shortlist of candidates
       HireVue virtual interview

4 Interview – used to schedule face to face interviews and
      creates evaluation process

5 Offer – used to obtain approvals and create offer to
      candidates

6 Background Check – initiates background and drug testing
      process for all external hires

7 Ready for Hire – initiates the onboarding process and
      creates the new hire record or initiates change job process
      for internal hires resulting from recruiting

© 2017 The Williams Companies, Inc. All rights reserved.            Workday: HRBP Leader Support Toolkit #2 | August 2018   5
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
Inbox For Recruiting Tasks

How is the inbox used in Recruiting in Workday?

   Inbox tasks are designed to move you forward in the process with candidates; to
      make decisions on candidates once they are short listed into “Yes”
   Filters will be created for all managers to easily find recruiting actions that are time
      sensitive (requisition & offer approvals, etc.)
   No more fast tracking as Workday does not allow for this from a security
      perspective – mobile and filters will be your best friend if you have an open
      requisition!

© 2017 The Williams Companies, Inc. All rights reserved.                Workday: HRBP Leader Support Toolkit #2 | August 2018   6
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
Job Profiles in Workday

Benefits of Standardization of Job Profiles in Workday

   Consistency in the way we market the
      common description of our job profiles
      across Williams (compliance)
   Different additional descriptions stored
      within the job profiles to recognize the
      different application of our job profiles
      across Williams (gathering tech, pipeline
      tech, etc.)
   Efficient in maintaining Williams job
      profile descriptions centrally
      systematically
   Speeds up the requisition process
      without sacrificing quality and
      compliance
   Default talent scout set for all job
      profiles for consistency in referral
      bonus payouts

© 2017 The Williams Companies, Inc. All rights reserved.   Workday: HRBP Leader Support Toolkit #2 | August 2018   7
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
What’s Changing with Requisitions?

In Workday, there are filled, open (unfilled), frozen and closed requisitions.

   Filled requisitions are filled with an external or internal hire.
   Open requisitions are tied to empty ‘seats’ or overlap positions in the organization.
   Frozen requisitions are tied to positions or empty seats awaiting a business decision
      whether to backfill, close or otherwise ‘hold’ recruiting activities.
   Closed requisitions are similar to “cancelled” requisitions that are typically tied to
      positions that are no longer available ‘seats’ in the organization.

In Workday, there aren’t custom screening questions.

   HireVue virtual interviews will be used to screen candidates.
   Hiring Managers will partner with the TA Consultant to develop the question set to further
      qualify candidates.

© 2017 The Williams Companies, Inc. All rights reserved.                         Workday: HRBP Leader Support Toolkit #2 | August 2018   8
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
Create Requisition Process                                                    80%
What do you need to know in Workday?

   Must Have a Position to Create a
                                                                                     Total Positions:            4
      Requisition
         A position is unique chair on the organization                             Filled Positions: 3
          chart
         Overlap is available for replacements                                                                                       Available
         The position classifications must be edited                                                                                 Position
          before you create the requisition (DOT, shift,
          part-time/full-time, etc.)
         The position can be tied to one or multiple job
          profiles; the requisition can only be tied to one
          job profile

                                                               TA
                            HRBP                                          Hiring    2nd Level
                                                           Consultant
                           Initiates                                     Manager    Manager                     Job Posted
                                                            Finalizes
                          Requisition                                    Approval   Approval
                                                           Requisition

© 2017 The Williams Companies, Inc. All rights reserved.                                   Workday: HRBP Leader Support Toolkit #2 | August 2018   9
Workday Recruiting & Onboarding - September 2018 WE MAKE ENERGY HAPPEN - Williams
Evergreen Requisitions                                                       20%
What’s an Evergreen requisition and how are they different than a regular requisition?

   When do you use them?
     Early Career Program – used to hire interns in volume for the same job profile
     Positions Filled at Multiple Levels – used when a position (such as operations technician) can be filled
      at multiple levels
     Expression of Interest or Organizational Change Efforts – used for alternative organizational recruiting
      efforts
   You cannot extend offers on Evergreen requisitions but you may source, screen, HireVue, and
      interview
   You link them to existing requisitions and move candidates easily to requisitions to extend offers
      and hire to the appropriate supervisory org and level (job profile)
   Supports compliance and creates a fair process for selection

                                                                                           HRBP Creates                                           Offer Extended
       TA Consultant                                       Source, Screen,     Select                                   Candidate                   & Filled At
                                        No Approvals                                       Requisition at
          Initiates                                           Interview      Candidate &                                 Moved to                  Appropriate
                                          Needed                                            Appropriate
        Requisition                                          Candidates         Level                                   Requisition                    Level
                                                                                              Level

© 2017 The Williams Companies, Inc. All rights reserved.                                                    Workday: HRBP Leader Support Toolkit #2 | August 2018   10
Existing Requisitions During Cutover to Workday

What happens if I had an approved requisitions in My Career Manager on September 17th?

   Your requisition and associated position will be loaded into Workday for October 1st. There will
      be no additional approvals needed.
   Your TA consultant should develop a specific plan for your open requisition so that you have an
      understanding of when you will transition your candidates into Workday.
         In some instances, it may be more efficient to complete the HireVue or Interview process from My Career
          Manager. You and your TA Consultant will decide what you can complete in My Career Manager by
          November 2nd.

   All open requisitions that reach offer stage after September 23rd are required to be completed in
      Workday; no offers can be completed in My Career Manager after that date.
   The goal is to create a positive candidate experience during the transition. Therefore, we will
      only invite candidates that are still being considered to apply to your open requisitions in
      Workday.

© 2017 The Williams Companies, Inc. All rights reserved.                          Workday: HRBP Leader Support Toolkit #2 | August 2018   11
New Requisitions During Cutover to Workday

What happens if I need a new requisition after Sept. 17th through Oct. 1st?

   The HRBPs have created a log of these requests. On October 1st, the Create Requisition is
      started from an unfilled position in the hiring manager’s supervisory organization.
   Following approval of a new position (or request to backfill an existing or vacated position already
      in Workday), the HRBP will Create the Requisition.
   The requisition is then sent to Talent Acquisition to complete the recruiting process with the hiring
      manager.

© 2017 The Williams Companies, Inc. All rights reserved.                      Workday: HRBP Leader Support Toolkit #2 | August 2018   12
New Application Process (Sourcing Stage)

What happens during the New Application process?
   On October 1st, your job will be posted to the internal and
      external career sites.
         Candidates that are still being considered in My Career
          Manager will be invited to apply from various stages.

   TA Consultants will continue to shortlist the candidates to
      “Yes”, “No”, or “Maybe” based on the requirements of the
      requisition.
         Hiring Managers will receive an action in their Inbox to review
          candidates marked as “Yes”. They can then request a screen
          by selecting “Yes” to validate the candidate is ready for the
          screening process or mark the candidate as “No” or “Maybe” if
          they aren’t ready to take the next step with a candidate.

© 2017 The Williams Companies, Inc. All rights reserved.                    Workday: HRBP Leader Support Toolkit #2 | August 2018   13
Reviewing Candidates
                                                              Select a candidate from your
                                                               Review Candidates table.
                                                              Review the Source.

                                                              Access the Resume.

                                                              Review the Activity Stream or
                                                               review a post from the TA
                                                               Consultant
                                                              HR has access to internal
                                                               candidate comparison during the
                                                               application process

                                                           Internal Candidates Tab for HR

© 2017 The Williams Companies, Inc. All rights reserved.          Workday: HRBP Leader Support Toolkit #2 | August 2018   14
Screening/Assessment Process

What happens during the Screening & Assessment process?

   Your TA Consultant will work back with you to determine the
      best method to screen.
   TA Consultants will continue to leverage HireVue virtual
      interviews to screen and assess candidates.
   There are results of all screening on the candidate profile.
      Some responses may warrant Further Review Needed before
      we are able to take additional action forward.

© 2017 The Williams Companies, Inc. All rights reserved.           Workday: HRBP Leader Support Toolkit #2 | August 2018   15
Interview Process

What happens during the Interview process?

   Interviews are scheduled in the system and through Outlook
      as we do today.
   All evaluators will receive a task in their inbox to rate
      candidates.
         The offer stage can proceed without all the evaluations in
          however it is best practice to record all results in the system as
          part of interview notes.

   Let’s take a look….

© 2017 The Williams Companies, Inc. All rights reserved.                       Workday: HRBP Leader Support Toolkit #2 | August 2018   16
Interview Process

What does the task look like?

   All evaluators will receive a task in their
      Inbox to rate candidates.
   Evaluators rate the candidate and
      Submit their feedback in the system
   If an evaluator does not participate in
      the interview, they will select Not
      Applicable
   Results can be viewed by the Hiring
      Manager candidate profile

© 2017 The Williams Companies, Inc. All rights reserved.   Workday: HRBP Leader Support Toolkit #2 | August 2018   17
Offer Process

What happens when a candidate is selected?

   The TA Consultant will have a task in the Inbox for each
      candidate interviewed to Move Forward or Reject.
   Select Offer Create to move forward with offer approvals.

© 2017 The Williams Companies, Inc. All rights reserved.        Workday: HRBP Leader Support Toolkit #2 | August 2018   18
Offer Process

What happens when a candidate is selected?

   The TA Consultant will work with the HRBP and Hiring
      Manager to determine the offer strategy.
         Any candidates ready for offer during the cutover will be invited to
          apply and pick up at this step.

   The TA Consultant inputs the details of the offer into Workday
      and Submits for approvals per the HR DOA.
   Approve the offer or select Send Back to take the offer back
      to the TA Consultant.
   Candidate accepts the offer and onboarding begins.

© 2017 The Williams Companies, Inc. All rights reserved.                         Workday: HRBP Leader Support Toolkit #2 | August 2018   19
Onboarding Process – Internal vs External

What is the onboarding process for internal vs external hires resulting from recruiting?

                                      External Candidate                                   Internal Candidate
            • The hire process sets up the pre-hire record and            • HRBPs will work together to finalize the transfer via
              the background and drug testing is initiated.                 the Change Job business process.
                       • The pre-hire will provide personal               • The onboarding process is set up for internals
                         information, and complete required                 who may be transferring into a locations where new
                         paperwork.                                         state or local tax elections or state specific legal
                                                                            compliance documents are required.
            • The onboarding process is completed within
              Workday by the pre-hire and after the workday
              account (employee ID) is created.
                       • After this step is complete, IT security and
                         access setup follows.

                                                                                                        Hire                    Onboard
                                                               Create         Create
                                                               Position      Requisition
                                                                                                     Change
                                                                                                      Job                       Onboard

© 2017 The Williams Companies, Inc. All rights reserved.                                          Workday: HRBP Leader Support Toolkit #2 | August 2018   20
Contingent Workers in Workday

How do contingent workers show up in Workday?

                                                            Contingent Workforce Solutions (CWS) will
                                                             continue to be the source of hires for all
                                                             contingent workers.

                                                            Contingent workers classified as “leased
                                                             workers” will appear on the first level of the
                                                             organization.

                                                            Other contingent workers classified as
                                                             “Vendors”, “Board of Directors”, “IBM”,
                                                             “WIPRO”, etc. will show up in a secondary
                                                             organization called Other Contingent
                                                             Workers.

                                                            You must be a formal leader in Workday to
                                                             have any contingent workers in your
                                                             organization. Individual contributors may
                                                             still have the role of security approver or
                                                             as delegate in CWS system for
                                                             administrative purposes.

                                                            You follow the same process for IT access
                                                             and equipment for contingent hires.

© 2017 The Williams Companies, Inc. All rights reserved.               Workday: HRBP Leader Support Toolkit #2 | August 2018   21
Questions?

  > Direct questions to Q&A screen and we will work through all of them.

  > We will review all questions later to inform FAQs and job aids to support a
      successful implementation.
  > No question is too big or too small.

© 2017 The Williams Companies, Inc. All rights reserved.      Workday: HRBP Leader Support Toolkit #2 | August 2018   22
FAQs

   Q: What does the onboarding dashboard look like?
          A: The Onboarding dashboard for external new hires will contain a welcome message from our
          CEO, a link to the New Employee Resources site, and the status of completed online paperwork
          as seen in below visual.

© 2017 The Williams Companies, Inc. All rights reserved.                  Workday: HRBP Leader Support Toolkit #2 | August 2018   23
FAQs

   Q: Will this presentation be available?
          A: Yes, this training presentation will be provided on the Workday site along with a recording of
          the presentation for future reference.

   Q: Are informal processes that may exist today configurable, in particular
      DOA issues? Example: A director has the "D", but a SVP's preference is to
      review and approve, even though over the official DOA. Can these be
      modeled in the system to eliminate manual processes.
           A: Yes, that is possible. However, we would recommend that you discuss those opportunities
            first with your HRBP. They will be partnering with us on future enhancements to the system.
            But for now, you can simply add an ad hoc approver to any approval process in Workday
            recruiting.

   Q: Do hiring managers have the ability to review candidates that have been
      "rejected" by the screener?
           A: We do not have any candidates that are auto-disqualified since there isn’t system
            screening functionality currently. The hiring manager will continue to see all the candidates
            that have been categorized into Yes, No, Maybe buckets.

© 2017 The Williams Companies, Inc. All rights reserved.                      Workday: HRBP Leader Support Toolkit #2 | August 2018   24
FAQs

   Q: Are there additional communication tools available in the screening
      process that help with the coordination of selecting candidates for hirevue.
      (i.e. better descriptors. I believe we have "Screening" today, but
      "recommend for Hirevue" may be a better descriptor. The definition of
      "Screening" may vary from person to person.
           A: The current setup was put into place so that the hiring manager could indicate a need to
            screen anyone that was shortlisted. Because the screening process could look very different
            across job requisitions, this is a natural step for hiring managers and TA Consultants to pause
            and develop the best plan for screening and is why this is kept general. We would certainly be
            happy to monitor for any future enhancement opportunities.

© 2017 The Williams Companies, Inc. All rights reserved.                     Workday: HRBP Leader Support Toolkit #2 | August 2018   25
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