What your business can do to help - Keeping young people safe and healthy online: EVERFI
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Keeping young people safe and healthy online 2 Introduction Gen Z, those born between 1997 and 2012, 15% are the first to have grown up with the internet and social media from birth. And yet, despite parental control Some 3 million children’s of 11 to 14s say they know filters, age verification and more, identities were stolen online where to go to find reliable many are frighteningly ill-equipped across the world in 2018. information online about to negotiate their lives online. What’s more, we know that sex and relationships. screen time can lead to sleep Childnet, a UK internet safety deprivation, depression, loneliness, charity, found that only 15% of addiction and much else. 11 to 14s say they know where to go to find reliable information But at the same time, online online about sex and relationships. communities can provide enormous value, from helping 3 million A staggering 37% of 13-to 25-year- olds told UK anti-bullying charity young people discover interests and opportunities to providing Ditch the Label that they had much-needed support. posted a naked photo of themselves online at least once. Gen Z and those born just after them - Gen Alpha - are coming Online communities can feel and of age online. children’s identities were function like a close-knit group stolen online across the of friends, but of course it isn’t. They are creating digital footprints world in 2018. while still maturing and learning.
Keeping young people safe and healthy online 3 Pictures or comments they tweet If you or your organisation are or post in childhood may well interested in supporting the haunt them as they grow older. teaching of digital literacy in secondary schools across the 25 years We owe it to them to ensure they make safe and healthy choices UK, we’d love to hear from you. Please contact us at jbarlow@ about how to engage with everfi.com and we’ll be in touch. technology, especially in the uncertain times that now lie ahead. For this report, we’ve spoken to experts to provide you with the Keeping young people safe and latest insights on young people’s Our experience of healthy online is one of the most digital literacy in the UK. driving social impact important things a business can do. through education. We share some surprising - and Corporate leaders and technology alarming - facts on online safety. companies have an opportunity to be pioneers in this area and Above all, we explain what your to provide much-needed digital business can do to ensure young literacy programmes in our schools. people stay safe and healthy online. Corporate leaders This summer, EVERFI has At EVERFI, we believe education is launched a free course for the key driver of change. We have and technology 11- to 14-year-olds on how more than 25 years’ experience of companies have an to safely and confidently navigate driving social impact through the digital world. education. opportunity to be pioneers in digital The three hour course, Ignition We strongly believe that equipping - Digital Wellbeing and Safety, young people with the skills to literacy and to provide teaches students the practical steps safely and resiliently navigate much-needed digital they need to take to protect their online is one of the most powerful privacy and safety, as well as how and important ways any business literacy programmes to step back and reflect on whether can invest in the future. in our schools. what they see online is true. References: https://www.childnet.com/blog/childnet-launches-new-resources-to-support-young- people-as-only-15-of-11-14s-say-they-know-where-to-go-to-find-reliable-information- about-sex-and-relationships https://www.ditchthelabel.org/what-is-cyberbullying/ https://www.tigermobiles.com/faq/identity-theft-statistics/
Keeping young people safe and healthy online 4 What is digital literacy? Digital literacy is a comprehensive understanding of how to engage in responsible online behaviours. It includes the ability to use critical thinking skills to spot false information on the internet, make decisions about online content and successfully research and evaluate content to determine what sources to trust and how to properly credit them. In the era of viral news, social media and a ubiquity of uncredited, free-floating posts and opinions, it is more important than ever that young people possess the necessary aptitude and acumen to assess, contextualise and use the media they consume online.
Keeping young people safe and healthy online 5 How digitally literate are young people in the UK and what difference has Covid-19 made? The UK Safer Internet Centre is creating a resource - Project Evolve - which sets out specific digital skills for every age group. This way, schools can identify knowledge gaps in their pupils and focus where the need is. Online safety became part of the David says the UK needs to teach PSHE national curriculum in young people about digital literacy September 2020. David says that much earlier - as soon as they pick We have no idea while there are some very positive up a device. The focus, he says, examples of online safety teaching should not just be on how the what digital skills in the UK, some others are merely internet can harm us, it should young people have “just a sticking plaster”. also be on the skills young people need to navigate their lives online. or don’t have. “Many schools have a manufacturing approach to online safety,” David says. “A lot of the resources out there for “A year group is wheeled in to see schools are in response to particular David Wright, Director of a video on online safety and then incidences, like online grooming,” the UK Safer Internet Centre. wheeled out again. Often the video David says. “What about the is about extreme harm shown online competencies young people need with the pretext that if we show to acquire to research a topic and young people what harm looks to question what they see online?” like, they will be able to recognise it when they see it online. Alice Grattan, a Year 5 teacher at Eltham Church of England Primary “But when we learn to drive a car, School in south-east London, we don’t just watch clips of car crashes agrees that there are gaps in to learn how to do it. The current the teaching of digital literacy. approach to teaching digital literacy is just a sticking plaster. It makes She says that while schools teach massive assumptions that children are children what they should do if able to contextualise what they see.” they come across material online that makes them feel uncomfortable, they are less likely to teach them to have an awareness of image manipulation and fake news.
Keeping young people safe and healthy online 6 “As you get older in primary school, found last year that three in 10 you are taught to question whether eight to 15-year-olds think that what you see online is true,” she says. “if a website is listed by a search “But the idea of teaching about fake engine it can be trusted”. news and images not being what they seem - especially on social Dr Becky Parry is a lecturer in media and in a gaming environment education at the University of - is still in its infancy. There’s room Sheffield, which is launching for improvement here,” she says. an MA in Digital Literacies, Culture and Education. She says A report by the National Literacy there is a gap in how digital Trust from 2018 found that only literacy is understood in schools 2% of primary and secondary and in the wider world. school pupils were able to identify false information online when Some children, who may be taking a misinformation quiz. expert readers and players of films, images or video games, And Ofcom, the UK’s can feel excluded from the communications regulator, curriculum, she argues. For example, if what they know about narrative comes from games or cartoons, these are less valued and this makes it harder for them to access the curriculum and progress. A more plural understanding of literacies in curriculum would be a more socially just curriculum. Dr Becky Parry, Lecturer in education at the University of Sheffield
Keeping young people safe and healthy online 7 For David, much of the messages those who have had access to we tell young people about online devices and those who haven’t. Nonetheless, Covid-19 safety are both out-of-date and too blunt. Research from the Sutton has introduced a digital Trust charity shows that pupils migration in schools. “The only constant with technology is at independent schools have that it is changing,” he says. “Most of been twice as likely as state Many young people the online safety messages we teach school pupils to take part have moved online young people are 10 to 15 years old. in online lessons every day. to communicate, to “We tell them not to post personal Access to technology and learn and to socialise. information and yet that is one of connectivity has certainly the main reasons social media exists. not been universal. All this means that the We tell them not to meet anyone importance of teaching they don’t know who they’ve spoken Alice Grattan says that while to online, but online dating accounts remote learning has accelerated digital literacy has for one in three marriages now. her students’ digital literacy, never been greater. It’s perfectly possible that young she fears that not all schools people are seeing a parent go for have had the use of online dates with people they’ve met online platforms that her pupils have. and those children are very likely to “While some students have gained David Wright, Director of merely model the behaviour they see.” digital confidence during lockdown, the UK Safer Internet Centre. others have fallen behind,” she says. Covid-19 has of course meant many more young people have “We are going to see a widening gap had to navigate their lives online. between those who have access to But research has shown that there the internet and those who don’t,” is also an increasing gap between says David. References: https://projectevolve.co.uk/ https://cdn.literacytrust.org.uk/media/documents/Fake_news_and_critical_literacy_-_final_ report.pdf https://www.ofcom.org.uk/__data/assets/pdf_file/0024/134907/children-and-parents- media-use-and-attitudes-2018.pdf https://www.suttontrust.com/news-opinion/all-news-opinion/independent-school-pupils- twice-as-likely-to-get-online-lessons-every-day
Keeping young people safe and healthy online 8 Four surprising realities about online safety In today’s digital world, it may be almost inevitable that young people will encounter malicious behaviour or inappropriate material online. Below are four surprising realities about keeping young people safe and healthy online. 1 Young people are often targeted by cybercriminals Some 3 million children’s identities were stolen online across the world in 2018. What’s more, 20% of underage children have been exposed to unwanted sexual images online and 11% to unwanted sexual communications, according to a 2018 Journal of Adolescent Health study. Identity thieves, scammers, and other predators often target young people, who are more likely to trust them than adults. Cybercriminals target sites that are popular with young people, 20% of underage such as gaming apps and social media platforms. children have been Very often they manage to coerce young people into sharing exposed to unwanted private information, such as their location, email address, photos or parent’s credit card number. sexual images online and 11% to unwanted They also send email/text phishing scams that attempt to trick recipients into clicking on a link that will infect their sexual communications, devices with malware, compromising their private data. according to a 2018 Adults can take steps to protect themselves and their family by Journal of Adolescent installing anti-virus and filtering software and learning how to Health study. recognise signs of criminal activity or inappropriate content online.
Keeping young people safe and healthy online 9 2 Connecting to public wi-fi is a huge risk Connecting to free public wi-fi can make young people an easy target because it can reveal their passwords and other confidential information to hackers. Some savvy cybercriminals even create an impersonator wi-fi name that is similar and easily confused with one provided by a local coffee shop for example. If young people need to log into public wi-fi, they should do so using a virtual private network (VPN) and anti-malware software. They should be told that on no account should they buy anything online using public wi-fi. 3 Legal data collection poses a threat too Just because it’s legal doesn’t mean it’s harmless. Many companies use our data to personalise the ads we see and ostensibly to improve the customer experience. In some cases, data brokers can access our data and sell it for a profit, potentially putting our privacy at risk if the buyer has nefarious intentions. Many children and Many children and teenagers do not realise the risks of online commercial data collection and how it could compromise teenagers do not their privacy and therefore feel a false sense of security. realise the risks of A study in the Journal of Broadcasting & Electronic Media online commercial found that because tweens typically have a partial grasp of data collection and this concept, they tend to “overestimate their understanding and invulnerability to engage in risky behaviours” online. how it could compromise their privacy and This false sense of security means young people often don’t take as seriously as they should privacy settings therefore feel a false on their social media accounts and end up divulging sense of security. sensitive information online.
Keeping young people safe and healthy online 10 4 Young people and their parents play a role in the digital footprint problem Connecting to free public wi-fi can make young people Young adults are starting to experience first-hand the consequences that can come from the digital dossier they have amassed through adolescence. Pictures or comments they might have tweeted or posted on Pictures or comments Facebook in their childhood can affect opportunities later on. they might have The abundance of readily-accessible information online tweeted or posted allows data brokers and cybercriminals to piece together robust profiles on young people. on Facebook in their childhood can Children of the digital age are particularly at risk of exploitation, as their online presence often starts at the very beginning of their affect opportunities lives—with the help of their parents. The vast majority - 66-98% - later on. of parents on social media platforms post pictures of their children. Researchers have found that many of these parent accounts can be mined for the children’s names, birthdays, parents’ political affiliations, and even the family’s address. And it’s not just parents —aunts, uncles, siblings, babysitters and other adults may be inadvertently putting the children in their lives at risk. Everyone—kids and adults—should be using strict privacy settings and need to be mindful of what information they choose to share online. When adults model good social media and technology practices, young people benefit, too.
Keeping young people safe and healthy online 11 The benefits of a digitally literate workforce 90% New research shows that within the next five years, basic computer skills will be required by 90% of the workforce, and in the next few years, of data breach incidents over half of workers will need to be able to not in cyberattacks are due just use, but build and configure digital systems. to employees unwittingly giving access and credentials to hackers. This means the stakes are high employees’ digital literacy when it comes to creating a are making an investment that digitally literate workforce. will pay off in terms of employee productivity and mitigating “The inability to discern fake against data breaches. or inaccurate information is a significant problem, especially Digitally literate employees can A 2018 report among students and recent conduct efficient and responsible graduates,” says Frank Connolly, research and know how to safeguard found that time a digital communications and confidential information. A 2018 lost while finding research expert. report found that time lost while finding and managing information and managing “As our workplaces embrace digital on the job results in a 21% information on the transformation, it’s increasingly productivity decrease. important to bridge this skills gap job results in a 21% to mitigate its effect on career According to the Identity productivity decrease. growth and the accuracy of Management Institute, over our collective knowledge.” 90% of data breach incidents in http://info.everfi.com/rs/410- cyberattacks are due to employees YCZ-984/images/424918094_ Companies that throw their unwittingly giving access and GP_DWN-Blogazine-Final2.pdf weight behind present and future credentials to hackers. References: https://www.tigermobiles.com/faq/identity-theft-statistics/ https://theconversation.com/one-in-five-youth-see-unwanted-sexual-content-online-says- new-research-96097 https://www.researchgate.net/publication/272572773_Tweens’_Online_Privacy_Risks_and_ the_Role_of_Parental_Mediation https://everfi.com/white-papers/community-engagement/digital-wellness-health- consumer-landscape/
Keeping young people safe and healthy online 12 What your business can do to help keep young people safe and healthy online Corporate leaders and technology companies have an opportunity to be pioneers in digital literacy and to provide much-needed digital For more than literacy programmes in our schools. seven years, teachers across EVERFI has launched a free course For more than seven years, for 11- to 14-year-olds on how teachers across North America North America to safely and confidently navigate have used Ignition to teach have used Ignition the digital world. students about online safety. Over 3 million students have completed to teach students The three hour course, Ignition - the course. about online Digital Wellbeing and Safety, teaches students the practical Recognising the need to update safety. Over 3 steps they need to take to protect the course with relevant content million students their privacy and safety, as well and helpful tips that apply to as how to step back and reflect modern technology and platforms, have completed on whether what they see EVERFI relaunched the course in the course. online is true. 2019 with a focus on data privacy, screen time, online communities and evaluating content.
Keeping young people safe and healthy online 13 Young people who have taken the Ignition course are more likely to: Take steps to safeguard their Ask for help if and/or when privacy and safety online they feel unsafe online Treat people in online Take steps to verify content communities with the same and perspective before respect as they would in person using online material Participate confidently with Take time offline to maintain others to create, co-create, positive mental health or use online material Ignition is free for schools in the UK. We offer a fully white-labelled If you or your organisation are digital platform with robust, interested in supporting the teaching detailed data reports to show of digital literacy in secondary your impact and we can also add schools across the UK by sponsoring bespoke elements, such as employee Ignition, we’d love to hear from you. volunteering opportunities. Please contact us at jbarlow@everfi. com and we’ll be in touch.
Keeping young people safe and healthy online 14 About EVERFI EVERFI has more than 25 years of experience in driving social impact through education. With our scalable learning Our resources provide critical solutions, we empower businesses support to young people, and organisations everywhere teachers and parents. to connect learning to the real world and help people of all ages Find out how our unique education Our resources gain new insight, perspectives programmes can be part of your and opportunities. corporate social purpose strategy. provide critical support to young We bring together an evidence -based, software-as-a-service people, teachers platform with flexible and parents. learning opportunities.
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