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Welcome to the benefits plan information session - University ...
Welcome to the benefits plan information
session

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Welcome to the benefits plan information session - University ...
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Welcome to the benefits plan information session - University ...
Benefits Information Sessions
University of Waterloo Pension & Benefits Committee
January 19-20, 2021

Presentation to University of Waterloo
Agenda for Benefits Information Sessions

                      Welcome (5 minutes)

                          Pension & Benefits Committee Membership and Role (5 minutes)

                      Purpose of Benefits Information Session (5 minutes)

                          Presentation (15 minutes)

                      Q&A (30 minutes)

January 19-20, 2021                                                          2
Pension & Benefits Committee Membership
                                                 Role
                      Peter Barr, Chair          Board of Governors Representative

                      Mike Grivicic, Secretary   Associate University Secretary

                      Members
                      Terrence Birmingham        CUPE Local 793 Representative

                      Ted Bleaney                UW Staff Association Representative

                      Tony Giovinazzo            Board of Governors Representative

                      Michael Herz               UW Staff Association Representative

                      Dennis Huber               Vice-President, Administration & Finance

                      Ranjini Jha                UW Faculty Association Representative

                      Jim Rush                   Vice-President, Academic & Provost

                      David Saunders             UW Faculty Association Representative

                      Mike Steinmann             Representative of Affiliated and Federated Institutions of Waterloo

                      Mary Thompson              UW Retiree Representative

                      Marilyn Thompson           President's Appointee

                      Ken Vetzal                 UW Faculty Association Representative

                      Resources
                      Linda Byron                Consulting Actuary – Senior Partner, Aon

                      Scott Palmer               Consulting Actuary – Associate Vice President, Aon

                      Allan Shapira              Consulting Actuary – Managing Director, Aon

                      Sarah Hadley               Director, Finance

                      Lee Hornberger             Director, Total Compensation

January 19-20, 2021                                                                                         3
Terms of Reference of Pension & Benefits Committee
▪ Pension & Benefits (P&B) Committee is a Committee of the Board of Governors. The
  Committee is accountable to the Board for the administration of employee pension and
  benefits plans
▪ Terms of Reference include “recommending changes in pension and benefits plans to
  keep them current with respect to other universities and major employers, being mindful
  of the financial context within which the University operates”
▪ P&B Committee plays a key role in the stewardship of the University of Waterloo active
  and retiree benefits plans

January 19-20, 2021                                                 4
Guiding Principles
▪ The following guiding principles are used to inform the decisions made by the Pension &
  Benefits Committee:
  – There will be one pension and benefits plan for all members of the University
    community regardless of the type of work performed or the employee group to which
    one belongs;
  – Benefits are provided for both the employee and their family, where relevant;
  – Employees should be covered for catastrophic events;
  – The current level of benefits should be maintained;
  – Cost implications to both the University and its employees should be considered

▪ Eligible University of Waterloo retirees are provided with the same Health Plan as active
  employees, based on Policy 23

January 19-20, 2021                                                  5
Purpose of Benefits Information Session
▪ In the context of its stewardship role, the P&B Committee will be recommending to the
  Board of Governors changes to the University of Waterloo active and retiree benefits
  plans, effective May 1, 2021
▪ This session is designed to achieve two goals:
  1) Describe the changes proposed by the P&B Committee including the background to
     explain the changes
  2) Respond to your questions and hear your perspectives on the proposed changes
▪ Following the Benefits Information Sessions:
  – The P&B Committee will finalize the recommendations in late January and take them
     to the next meeting of the Board of Governors in February 2021

January 19-20, 2021                                                6
Overview of Plan Changes

January 19-20, 2021        7
Overview of Proposed Changes

                        Coverage                              Administrative Changes to
                      Enhancements                          Prescription Drug Management
   ▪ Increased Mental Health coverage                      ▪ Mandatory generic substitution
     (annual maximum and eligible                            requirement for prescription drugs
     practitioners)                                        ▪ Implementation of Canada Life’s
   ▪ Addition of coverage for continuous                     Health Case Management (HCM)
     glucose monitors and in-vitro                           program
     fertilization                                         ▪ Implementation of Canada Life’s
   ▪ Removal of doctors note                                 SMART drug management program
     requirements for certain paramedical
     practitioners
   ▪ Addition of Athletic Therapist as an
     eligible practitioner
   ▪ Increased emergency Out of Country
     lifetime maximum to $5,000,000
   ▪ Increase eligible dependent child age
     to 25 (for full-time students only)
                            More details to follow but first some background to
                                           explain these changes

January 19-20, 2021                                                        8
Background Information—
Holistic Benefits Review

January 19-20, 2021        9
Background – Goals
▪ In 2018 the University of Waterloo embarked on a Holistic Benefits Review
  – The working group for this project included University of Waterloo administration
     representatives as well as stakeholders from the various groups across the
     organization (CUPE, Staff, Faculty, Retirees) and the University’s affiliated and
     federated university colleges
  – The goal of the review was to ensure the benefits plan was competitive against the
     University’s competitors and to address any gaps in coverage within the benefits plan
  – The goal was for the proposed plan to be cost-neutral relative to the current design
     • Existing funds could be redistributed amongst the benefits
     • If plan improvements were still required after University funds were redistributed,
        employees would need to fund the improvements

▪ Additional information can be found on the Holistic Benefits Working Group website:
     https://uwaterloo.ca/holistic-benefits-working-group/informing-recommendation

January 19-20, 2021                                                 10
Background – Competitiveness
▪ In early 2018 the benefits program was benchmarked against a selected group of 21
  University and non-University competitors
▪ Overall, the University of Waterloo’s benefits program was competitive when
  benchmarked against other University comparators
  – Strengths of the program:
     • Life Insurance and Disability coverage;
     • Dental coverage (including the 1/1/2019 coverage enhancements);
     • No employee contributions required for full-time members towards Health and
       Dental coverage
  – Coverage gaps:
     • No coverage for:
       ⬧ Vision Care (eye exams, glasses, contact lenses);
       ⬧ Continuous glucose monitors;
       ⬧ In-vitro fertilization
       ⬧ Dental coverage
     • Lower than average coverage for:
       ⬧ Chiropractor;
       ⬧ Emergency Out of Country coverage

January 19-20, 2021                                              11
Background – Employee Survey
▪ A survey was released to University plan members in the fall of 2019 to allow members
  to provide their input into the benefits program review process
▪ 40% of eligible plan members responded to the survey
▪ Key takeaways from the survey include the following:
  – 77% of active employees were in favour of some form of change to the plan
  – Priority coverage enhancements included:
     • Addition of Vision coverage
     • Removal of physician referral requirements for coverage;
     • Increased coverage for mental health providers
     • Addition of Dental coverage for retirees
  – Acceptable cost reductions for active members included:
     • Required use of generic drugs, when available;
     • Addition of mandatory employee contributions

January 19-20, 2021                                               12
Background – Redesign
▪ The HBR working group reviewed the results of the competitiveness review and
  employee survey data, and considered alternate benefit plan design options

▪ Feedback was received from the stakeholder groups on these design options
  – Most stakeholder groups were concerned about the impact of any design changes on
    lower income groups

▪ Based on the feedback from the stakeholder groups, a final set of plan design changes
  were developed for recommendation to the Pension & Benefits Committee
  – Final recommendations only contain proposed changes to Health coverage
  – No changes are being proposed to Life Insurance, Disability, or Dental coverage

January 19-20, 2021                                                13
Details on Proposed Changes

January 19-20, 2021           14
Health Plan Overview
▪ The University’s Health plan provides coverage to eligible members and their
  dependents for the following categories:
  – Prescription Drugs
  – Paramedical Practitioners (including Physiotherapist, Psychologist, etc)
  – Medical Services & Supplies (including hearing aids, orthotics, etc)
  – Hospital
  – Out of Country coverage
▪ The Health plan is 100% University paid for full-time members and cost-shared
  for part-time members

January 19-20, 2021                                               15
Administrative Changes to Drug Plan Management
▪ Prescription drug coverage is the biggest cost category within the Health plan, so it’s
  also the category with the most potential for cost savings
▪ The proposed design changes should have minimal impact to employees, so long as
  members switch from taking brand name drugs to generic drugs (where a generic exists)

                      Current Plan                             Proposed Plan

   ▪ Plan reimburses for the cost of the            ▪ Plan reimburses for the cost of the
     generic drug unless “no substitution”            generic drug unless medical evidence
     is written by physician on the                   is provided through a Brand Request
     prescription                                     Form
                                                    ▪ Introduction of Canada Life’s Health
                                                      Case Management (HCM) program
                                                    ▪ Introduction of Canada Life’s SMART
                                                      program

January 19-20, 2021                                                 16
Drug Management: Mandatory Generic Substitution
▪ Important Definitions
  – Single Source Brand: drugs that do not have a generic equivalent available and are
    still covered by a patent
  – Multi Source Brand: drugs that have a generic equivalent available in the market but
    are sold under a brand or trade name
  – Generic: drugs that share the same active medicinal ingredient to the brand name
    version and are available to consumers once a patent has expired

▪ Most generic drugs are a small fraction of the cost of their brand name equivalent

                       This change is responsible for the majority of plan savings,
                      which are being reinvested back into the program through the
                                        Coverage Enhancements

January 19-20, 2021                                                         17
Drug Management: Health Case Management
▪ Canada Life’s Health Case Management (HCM) program is designed to assist plan
  members who have been prescribed specialty medications to treat complex, chronic
  conditions (like rheumatoid arthritis and Crohn’s disease)
▪ Canada Life has engaged HealthForward Inc. to provide this service
▪ Plan members who have been prescribed a certain specialty medication will be
  connected with a health case manager, who is a qualified health care professional
  – Health case managers work with plan members and their physicians to help identify
    the most effective and appropriate treatment as well as provide ongoing support and
    monitoring, including:
     • Providing support services
     • Ensuring medication is taken as directed
     • Monitoring medications for a trial period
▪ Cost savings will be realized by directing members taking these specialty medications
  towards Canada Life’s designated pharmacy network

                       Research conducted in 2017 by Canada Life shows that HCM
                      administered with routine care delivered better health outcomes
                               to the plan member than routine care alone!

January 19-20, 2021                                                           18
Drug Management: SMART
▪ Canada Life’s “SMART” – Sustainable, Managed, and Reasonable Treatment – drug
  management program focuses on how drugs are added to the plan moving forward
  – Currently all drugs approved by Health Canada would be automatically added to the
    plan
  – Under this program, new drugs are added to plan only if they are cost and clinically
    effective
    • Process is triggered when a new drug (or new indication on an existing drug) is
       approved by Health Canada
    • Independent consultants and TELUS experts conduct the review process by
       assessing the drug’s clinical effectiveness, safety, cost effectiveness, economic
       impacts, and product listing agreements
    • As a result of the process, the new drug is either:
       ⬧ Added to the drug plan;
       ⬧ Added to the drug plan with prior approval required; or
       ⬧ Excluded from coverage
    • Review process should take 6-9 months
                       If a drug is currently being reimbursed by the plan, it will continue
                      to be reimbursed by the plan. SMART only applies to new drugs, or
                               new indications for an existing drug, moving forward

January 19-20, 2021                                                               19
Coverage Enhancement: Paramedical Practitioners

                      Current Plan                       Proposed Plan

   ▪ Psychologist coverage: $743/year        ▪ Psychologist coverage: $943/year
       ▪ Eligible practitioners under this        ▪ Eligible practitioners under this
          maximum include registered                 maximum include registered
          psychologists or a qualified               psychologists, a qualified social
          social worker who has a                    worker who has a master’s
          master’s designation                       designation, registered social
                                                     workers, and psychotherapist
   ▪ Physiotherapist coverage: $743/year     ▪ Physiotherapist coverage: $743/year
       ▪ Eligible practitioners under this        ▪ Eligible practitioners under this
          maximum include                            maximum include
          physiotherapists or                        physiotherapists, occupational
          occupational therapists                    therapists, and athletic
                                                     therapists
   ▪ Doctors notes (i.e. physician           ▪ Doctors notes (i.e. physician
     referrals) are required for Massage       referrals) will no longer be required
     Therapists, Speech Therapists,            for Massage Therapists, Speech
     Psychologists, and Dieticians             Therapists, Psychologists, and
                                               Dieticians

January 19-20, 2021                                           20
Coverage Enhancement: Other Items

                      Current Plan                      Proposed Plan

   ▪ Dependent child coverage: unmarried      ▪ Dependent child coverage: unmarried
     children under age 21, or under age        children under age 21, or under age
     23 if they are full-time students          25 if they are full-time students

   ▪ Out-of-Country Emergency Care            ▪ Out-of-Country Emergency Care
     Maximum: $1,000,000 lifetime               Maximum: $5,000,000 lifetime

   ▪ No coverage for continuous glucose       ▪ Addition of coverage for
     monitors                                   continuous glucose monitors
                                                  ▪ Maximum of $4,000/year

   ▪ No coverage for in-vitro fertilization   ▪ Addition of coverage for in-vitro
                                                fertilization
                                                   ▪ Reasonable and customary
                                                       limits will apply

January 19-20, 2021                                          21
No Other Changes
▪ No changes are being made towards coverage for non-Health benefits, including:
  – Life Insurance
  – Disability
  – Dental

▪ The proposed design does not address existing coverage gaps to Vision or Chiropractic
  coverage
  – Existing coverage was highlighted as an area needing improvement when reviewed
    through the competitive review process
  – Employee survey feedback also highlighted the need to address these items

▪ The HBR group investigated a few alternatives to get improved Vision and Chiropractic
  coverages, including mandatory employee contributions, increased out of pocket
  maximums, or reductions in coverage in other areas
  – Ultimately, no palatable option could be found to fund these benefits given the existing
    cost constraints and desire to minimize negatively impacting lower income members

January 19-20, 2021                                                  22
Additional Next Steps
▪ The Pension & Benefits committee will also be reviewing the following items highlighted
  by the Holistic Benefits Review working group:
  – Investigating the expansion of plan eligibility to provide access on a premium-paying
    basis for those current ineligible. Examples include:
    • Temporary employees
    • Retiree Coverage for those not meeting the 10 years of service eligibility
       requirement
       ⬧ Required member contributions for those with less than 10 years of service
          determined on a pro-rata basis
  – Review of the University’s existing insurance partners
  – Investigate opportunities/partnerships to add Dental coverage for retirees outside of
    the current University benefits plan
  – Maintaining a working group to review ongoing change suggestions to the Benefits
    plan

January 19-20, 2021                                                 23
Summing It Up

                                Three administrative changes to drug
                              plan management are proposed to ensure
                      1             funds are being spent wisely

                               Generated drug plan savings are being
                          2     reinvested back into the Health plan
                                  through coverage enhancements

                                Proposed plan design balances cost
                      3       neutrality requirement with enhanced plan
                                 features with little member impact

January 19-20, 2021                               24
Q&A

January 19-20, 2021   25
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