Wanzl connect The shopping of tomorrow begins today - wanzl.com
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No
19 | 2017 | EN
News and information
Shoppingmall | Expedit | Cora | Wumart | Shopping
trolley configurator | German Design Award | WWW Wanzl Worldwide
DEUTZ-FAHR | Stansted Airport | Westin Hamburg FOR OUR CUSTOMERS AND PARTNERS
wanzl
connect
The shopping of tomorrow
begins today
2 WWW WANZL WORLDWIDE No
19 2017 EDITORIAL 3
CONTENTS EDITORIAL
2 Contents | Legal Dear Reader,
3 Editorial
02 Logistics + Industry We would like to begin by thanking you – our potential Simultaneously, the experience on the shop floor is playing an
Expert Topic customers – for visiting Wanzl at EuroShop 2017. Thanks increasingly important role by offering the polar opposite to
4 wanzl connect 26 Warehousing partners Kardex Remstar to you, things were never dull at the Wanzl stand with each online shopping. Our architects, designers and planners work
The shopping of tomorrow and Wanzl day bringing something different, and we are delighted to with you to develop store concepts that embody your brand
begins today. 28 DEUTZ-FAHR: Platform dolly for have been able to spark your interest in our new products. values and inspire your customers. Using the example of a
Digital Office: Andreas Starzmann intralogistics With our motto for the trade fair – #uptrade with wanzl – we Tesco supermarket in the Welsh city of Swansea, we demon-
on Wanzl’s Strategy 2020 have captured the megatrends that are increasingly devel- strate how our ideas develop into successful store concepts.
oping from strength to strength in our industry. Formats for
Wanzl International 03 Access Solutions large scale stores are changing, digital transformation is Take a trip with us to Scandinavia and the Baltic to meet our
12
10 “Shoppingmall” progressing, convenience is on the up and gastro concepts latest investment, Expedit, who are enhancing our work in
12 Expedit – Shop in Mind 30 ARAL and JET: are making waves in supermarkets. We will, therefore, not the field of shopfitting. We are also delighted to report that
EasyGo with ticket machine be resting on our laurels now that EuroShop is over, instead our designs are not just impressing you – our customers but
32 Galaxy Gate at MAN Diesel & Turbo we will be working with you to find the right solutions to also winning over panels of experts, too. We have recently
changing consumer habits that you can implement directly in received not one but multiple prizes in the 2018 German
01 Retail your stores. The shopping of tomorrow begins today. Design Awards.
04 Airport
14 Tricolour: Salsa in three bright colours Over the next few pages, you can delve into our digital Read on! Here you will find all the latest news that is rolling
for Cora Bourgoin-Jallieu 34 London Stansted Airport | platform wanzl connect, which celebrated its international its way around Wanzl. Get to know our new virtual shopping
16 Wumart – Retail meets logistics Brisbane Airport premiere at EuroShop 2017. If you find yourself wondering trolley configurator. Join us on a trip to see the Elbphilhar
18 Interactive shopping trolley configurator how it all works in practice once you have read the article, monie orchestra, DEUTZ-FAHR – Europe’s most cutting-edge
20 German Design Award 2018 we would love to welcome you to our Creative Centre, tractor factory, and touch down with us at the airports in
22 Tesco concept store in Swansea 05 Hotel Service where you can experience our new shop system in person Brisbane and London Stansted. The World of Wanzl has lots
24 Electronic detectives at with a tour through the store. Thanks to wanzl connect, of new features in store for you!
Jansen KG E-Center 36 The Westin Hamburg you can combine brick-and-mortar retail with all the benefits
25 DACH partner Nedap 38 me and all hotel düsseldorf of e-commerce. The system controls processes on the shop
floor for the best possible economic efficiency and puts your Happy reading!
customers at the heart of everything it does. In our expert
28
article, you will learn more about the opportunities presented
by wanzl connect and all about our Digital Office department –
a new team set up just for you and the global retail business.
Gottfried Wanzl Dr. Klaus Meier-Kortwig
Edition
WWW – Wanzl Worldwide
The customer magazine from Wanzl Metallwarenfabrik GmbH
Published by
Wanzl Metallwarenfabrik GmbH
Rudolf-Wanzl-Straße 4
89340 Leipheim | Germany
Phone +49 (0) 8221/ 729 - 0 | Fax +49 (0) 8221/ 729 -1000
info @ wanzl.de | www.wanzl.com
Edited by
Wanzl Marketing | Jürgen Frank, Simon Rappold
Friends PR | Heike Siebert
Design and layout
Wanzl Marketing | Sandra Mewes
Translation
Matrix Communications AG
Printing
The Wanzl Worldwide customer magazine is printed with environmentally friendly,
mineral oil-free organic ink based on sustainable raw materials.
Photos
Wanzl Metallwarenfabrik GmbH, ARAL AG, Cyril Bruneau, Elbphilharmonie /
→ GOTTFRIED WANZL,
36
Thies Rätzke, Expedit a/s, iStockphoto LP, Kardex Germany GmbH, London Stansted
Chairman of the Wanzl Supervisory Board
Airport, MAN Diesel & Turbo SE, me and all hotel düsseldorf, Nedap Retail,
Rat für Formgebung | German Design Council, SAME DEUTZ-FAHR Deutschland GmbH, → → DR. KLAUS MEIER-KORTWIG,
Shutterstock Inc., The Westin Hamburg / Matteo Barro Chairman of the Wanzl Management Board
4 WWW WANZL WORLDWIDE No
19 2017 EXPERT TOPIC 5
EXPERT TOPIC
wanzl connect®
The shopping of tomorrow
begins today
Wanzl’s Product Manager Markus Pfitzmaier is a man in
high demand nowadays. Yet another TV team has just arrived
at Wanzl’s Creative Centre, keen to find out more about
the smart shopping trolley and everything it can do. Markus’
schedule has been almost fully booked up since Spring –
as well as journalists, retail representatives from around the
world have been requesting slots to see him too. The reason
why he is so in demand is wanzl connect – a fully integrated
digital store system where the smart trolley acts as an infor-
mation hub. Wanzl showcased its prototype for the first time
at the EuroShop trade fair in Düsseldorf, earlier this year
and now visitors have the chance to see and test the new
store system for themselves at Wanzl’s Creative Centre.
“The next consumer revolution in brick-and-mortar food and
near-food stores is on the brink of arrival,” says Bernhard
Renzhofer, Head of Sales at Wanzl. Competition in the era of
digitalisation and online shopping goes by the name of
E-Food – a field of business with an incredible amount of poten-
tial. For Renzhofer, this means one thing: “We have to start
rethinking the way we shop.” Wanzl is capable of doing this;
after all, the company was one of the driving forces behind
the first consumer revolution 70 years ago. Back then, Europe
was just finding its way with self-service shopping and Wanzl
played a pioneering role by rolling out the first ever shopping ↑ CREATIVE CENTRE: Here, visitors get a live experience
trolley. Nowadays, the shopping trolley is an iconic item of the future of shopping activity on the sales floor, with close
proximity to the customer. The fully digitalised shop system,
with Wanzl producing over 2.5 million wire and plastic models
wanzl connect, together with the smart RFID trolley, provide
each year. the retailer with data about purchases and the current status
of the equipment in the store. Customers use a smartphone
app to receive news and tips about offers, as well as a digital
shopping list.
wanzl connect®
“We are currently trialing three wanzl connect®
test stores – one in Germany and two in the UK.
We are piloting individual modules, including
trolley counting, checkout management and anti- ↑ CHECKOUT: The checkout line is so much more than just
theft.” a queuing area – it is also a place to indulge in the shopping
experience, buy on impulse, and receive that extra bit of
MARKUS PFITZMAIER, Wanzl Product Manager for Retail Systems | Digital Office
service. Integrated cross-selling modules for refrigerated and
hot convenience food, the tobacco counter and displays
for digital signage all come together to make the checkout a
premium sales zone.
6 WWW WANZL WORLDWIDE No
19 2017 EXPERT TOPIC 7
→ INVENTORY MONITORING AND ANALYTICS:
A wanzl connect shopping trolley is equipped with an
RFID tag for its role as the customer’s companion around
the store. The trolley not only transports items but also
supplies the retailer with key information about shopping
routes, usage habits, average shopping times and how
long shoppers spend in certain aisles. wanzl connect also
includes maintenance recommendations and reports
if produce or trolleys have been stolen. Thanks to the
smartphone connection, customer-specific information
can be gathered, and personalised coupons redeemed
instore as a purchase incentive.
↓ TRACKING: wanzl connect and its intelligent RFID
shopping trolley starts its journey in the trolley shelter.
The system logs each time a trolley is taken and returned.
When a trolley is returned, the customer receives a
coupon for their next purchase or they can decide to
donate the amount instead.
↑↑ APP PAYMENT: wanzl connect also allows shoppers to use self-checkouts with their
smartphone and an app.
↑ STORE MANAGER CONTROL CENTRE: This function collects all incoming data on a
platform. It is used for the intelligent management of a store – from providing sufficient
trolleys in the trolley shelter and checkout staffing that ensures customers do not have
to endure long waiting times, to cash register control and monitoring of entrance
systems, bakery stations or third party systems such as deposit stations, refrigeration
units, etc. The customer also receives push messages to their smartphone about
current offers.
With the onset of digitalisation in brick-and-mortar stores, It is precisely this gap in offline retailers’ knowledge that “Close customer proximity to shoppers who prefer to shop
the shopping trolley – reconfigured to include RFID – is really wanzl connect is aiming to fill. A trolley equipped with RFID instore – this is the benefit provided by wanzl connect,”
hitting the big time. For the wanzl connect software system, technology enables brick-and-mortar retailers to make shop- explains Renzhofer. The set up at the Creative Centre – with
the trolley forms the interface between retailers and their ping even easier than just a few clicks online. wanzl connect all of its RFID, trackers, apps, smartphones, a digital conduc-
customers. “Smarter shopping” is the motto as, although performs lots of functions at once with the system guiding tor in the form of the store manager, digital signage on
plenty of people shop in supermarkets, discounters, organic customers to the items they want to buy. Using a digital the shopping trolley handle, connected checkout queues and
stores and clothes shops on a daily basis, retailers with shopping list, the system alerts the customer if they have self-checkouts – may look like something from science fiction
brick-and-mortar stores barely know anything about their cus- forgotten anything. wanzl connect also logs average routes but it is not far from becoming a reality. While Renzhofer
tomers. In contrast, online stores track everything that is around the store and records how long customers shop or explains the benefits of wanzl connect, Markus Pfitzmaier and
going on. On the Internet, algorithms help to make sure that browse at certain shelves. Furthermore, the smart trolley can the TV team have arrived at the bonus system used to return
customers receive tailor-made offers. After just one online be connected to the till system to determine conversion smart trolleys. Andreas Starzmann is leading the next group
search for French wine, your browser will be filled with regular rates, generating transparency for purchases and turnover of visitors – a delegation from China. As the guests from Asia
ads for similar products for weeks to come, or if you buy after marketing campaigns such as special deals or seasonal take the intelligent trolley from the shelter, the wanzl connect
make-up online, do not be surprised if adverts for more cos- offers. wanzl connect can also transfer special offers to cus- journey to the future of instore shopping starts all over again.
metics soon start appearing on your screen. tomers’ smartphones and display recipes. Additionally, before
queues at the checkouts get too long, wanzl connect
recommends sending more staff to the tills. Alternatively, the
customer can scan their own produce and pay with the app
when they leave. wanzl connect and the smart shopping trolley
also inform store managers when there are not enough
trolleys outside the store, if the bakery needs restocking or if
staff are required at the recycling station or refrigerated aisle.
8 WWW WANZL WORLDWIDE No
19 2017 EXPERT TOPIC 9
EXPERT TOPIC
Digital Office
Andreas Starzmann discusses Wanzl’s 2020 strategy
↓ WANZL CONNECT: The software architecture controls all instore processes
and collects useful customer data, enabling retailers to make shopping as convenient
as possible for their customers. For customers, the wanzl connect app creates
personalised shopping lists that are tailored to their lifestyles and contain relevant
offers, preferred brands and current prices.
– Inventory Monitoring: The smart trolley or basket, which is equipped with RFID tags, Mr Starzmann, what is Wanzl’s Digital Office? What do you mean by the 2020 strategy?
transports the goods and provides important customer information such as the It is a new department that consolidates the challenges of After the introduction of self-service 70 years ago, retail is
route a customer takes through the store, the length of their visit, their preferred
digitalisation across all of Wanzl’s divisions whilst supporting now on the brink of a second consumer revolution that goes
products and the revenue in the trolley basket. RFID technology can also be used
to measure inventory in the trolley shelters and basket stations so that there are our key accounts, with its current focus being on Retail. by the name of digital transformation which involves a
always plenty of trolleys and baskets available. At the same time, this solution helps fundamental change. The next generation of customers will
to prevent goods, trolleys and baskets from being stolen. → ANDREAS STARZMANN, shop differently with much lower levels of brand loyalty.
– Store Management: The Store Manager is the software-based information, Director of Wanzl Digital Office Digitalisation is the force behind this change, though nobody
communication and control centre for tomorrow’s store managers. It collates all
data onto one platform to facilitate smart store management. The Store Manager really knows where this is heading at the moment and
monitors all Wanzl products and any other connected equipment like refrigerators, how things will proceed. As you would expect, this is making
deposit systems and lights – regardless of their manufacturer. stores nervous. Wanzl is providing retailers with a rock-steady
– Analytics: For retailers, a smart RFID shopping trolley is like a rolling pool of
partner during this time as we have been studying the
information. It delivers data on customer streams and uses its link to the till system
to calculate the conversion rate for campaigns. The RFID trolley is a data pro when international retail landscape for decades and are thinking
it comes to store benchmarking. It can enhance product placement at the point ahead. Our buzzword at the moment is omnichannel.
of sale and support efficient staff planning for the best possible customer service.
The tool also includes maintenance recommendations, e.g. for the trolleys, so that
What is omnichannel?
all services run smoothly. All this together creates transparency on the shop floor.
– Recommendation: The module for useful tips and recommendations on till capacity Omnichannel shopping sees customers using multiple channels
levels and personnel exploitation, ideally adapted to customer footfall levels. and interacting with a range of touch points, all at once – it
is a merger of offline and online. In contrast to multi-channel,
which has lots of different channels, omnichannel is about all
of the channels. However, omnichannel requires cross-channel
strategies and concepts. For brick-and-mortar retailers, wanzl
connect is the first key step for omnichannel shopping, effec-
tively phasing out the stationary shop floor and connecting it
to online channels.
So it’s Wanzl 4.0, right?
We are gifted crafters of wire and plastic which is why we
were recently presented with the German Design Award
for 2018 – this is the foundation Wanzl was built upon. With
our new product wanzl connect, we are supplying the soft-
ware as we have developed the necessary IT skills required –
we now just need a new approach to thinking about inter-
faces, data security and user interfaces. At the same time,
Store Management Analytics the Digital Office department is also making waves in-house,
preparing the Wanzl team for the future. We see ourselves
as an initiator for retail enabling the Digital Office to combine
the innovative ideas of a start-up with Wanzl’s international,
long-established retail expertise and a solid basis of invest-
ment.
Inventory Monitoring Recommendation
10 WWW WANZL WORLDWIDE No
19 2017 GERMANY WANZL INTERNATIONAL 11
WANZL INTERNATIONAL
“Shoppingmall’s”
trolley perspective
The iconic shopping trolley
becomes an art experiment → LIME PLASTER ON WIRE:
A somewhat unusual trim for this
trolley basket.
↓ BLUE – Lighting provides
A shopping trolley as a disco-mobile on a pedestal, a trolley new perspectives.
with ornate wire that casts playful shadows on the floor,
a basket covered in lime plaster, a huge bright red heart in a
trolley basket, multiple trolleys adorned with feathers starring
in video installations or set in the spotlight to become a
light sculpture – they are all unique insights, outlooks and
perspectives. At the heart of them all is the classic shopping
trolley – artfully rendered unrecognisable and reinterpreted. “The shopping trolley is a classic, permanent
Under the title “Shoppingmall”, 42 different artists got to
grips with the shopping trolley, providing a new perspective
fixture in our day-to-day lives. Reinterpreting the
of the trolley itself, consumerism and art. trolley between consumerism and art was an
The brains behind this extraordinary exhibition – which
exciting experience for us as the global market
enjoyed huge success at the Galerie der Künstler in Munich, leader.”
the VerpackereiGö in Görisried in Allgäu and Villa Jauss in GABRIELE WANZL, Wanzl Company Spokesperson
Oberstdorf Station in 2017 – are the two artists Bruno Wank
and Torsten Mühlbach. They brought together a group of
young and up-and-coming artists for the unique show which
required shopping trolleys for the art installations – these
rolled straight from Wanzl into the ateliers and then onwards
to the locations hosting the “Shoppingmall” exhibition.
↑↑ ART MEETS CONSUMERISM:
The shopping trolley is examined as a body
in itself, taken apart and rendered
unrecognisable. Its aesthetics and form are
challenged using sculpture, photography,
painting and video.
↑ ADORNED with feathers.
↓ A SHADOWY INSIGHT ↓ TUNING – A trolley with a raised
with ornaments. chassis and a heart in its basket.
“Shoppingmall” touring exhibition
– “Objet trouvé” – The shopping trolley
becomes a work of art with freedom to
experiment
– 42 artists
– Genres: Sculpture, photography, painting
and video
– 42 shopping trolleys provided by Wanzl
– 4 exhibitions in 2017
– Curators: Bruno Wank and
Torsten Mühlbach
→ Dates for your diary!
The 2017 Tollwood Winter Festival
“ ‘Shoppingmall’ “Even the Romans had it, people in Galicia The “Shoppingmall” exhibit at the
“Weltsalon”
is a tribute used it to harvest grapes, and we have used it Munich, Theresienwiese
to the shopping trolley.” to create a brilliant exhibition!” 23 November to 23 December
TORSTEN MÜHLBACH BRUNO WANK
12 WWW WANZL WORLDWIDE No
19 2017 DENMARK WANZL INTERNATIONAL 13
WANZL INTERNATIONAL
Way up north
Shop in mind:
← FOOD: Expedit has been working with Coop (picture
Expedit thinks outside the box of the Coop concept store in Copenhagen main
train station) since 1960. The brand currently has around
1,000 branches across Denmark. The store designs,
lighting and entrance systems are created by Expedit.
Wanzl‘s latest investment is based in Scandinavia and the How are things going in the Baltic region? ↓ FASHION & LIFESTYLE: Expedit first became a parts
Baltic states: In 2017, the Wanzl Group became the majority Estonia, Latvia and Lithuania are interesting supplier for Lindex back in 2002 and then became the
Lindex Group’s exclusive store supplier for Scandinavia in
shareholder in Expedit – the Nordic specialist in shopfitting markets with around six million customers.
2011. The Group currently has 460 shops in Sweden,
and retail, whose head office is located in the Danish town of At the moment, we are concentrating on shop Norway, Finland, Denmark, Germany and 11 other
Hadsten. Since 1988, Wanzl has held shares in Expedit and solutions for food. At the same time, we are countries.
has now further cemented its commitment to northern also taking over sales for more or less the
Europe as another component of its 2020 concept. In three entire Wanzl product range, from shopping
years, Wanzl wants to be the world’s best-known supplier trolleys and logistics to access systems and
for food and near-food retailers, from shopping trolleys and airport solutions. Our branches in the Baltic
shopfitting to logistics. We spoke to Steen Bødtker, CEO states generate proximity to the customer.
of the Expedit Group. In Scandinavia, Expedit and Wanzl have been
a strong joint force with top-class references
EuroShop 2017, what were your initial thoughts? on the market for around 20 years and we
Our motto for the trade fair “Nordic by Nature” springs to are now transporting this knowledge to the
mind, along with the incredible response from our visitors. Baltic market.
We focused on shop concepts featuring Scandinavian design
made from perfectly finished deal and pine, which was further
highlighted by impressive light installations. This created a pure
sensory shopping experience combined with functionality and
aesthetics.
“Expedit is the preferred collaboration partner of
Shop in mind is Expedit’s vision – or thinking outside the box.
Our philosophy stands for ultimate innovation in shop
major Nordic chain stores and brand names.
layouts. We inspire brick-and-mortar businesses, focusing on When it comes to shop layouts, we think outside
fashion & lifestyle, food and specialist retailers. We tend
to take a somewhat critical approach to “the norm”. We use
the box.”
unconventional methods to create new ideas and design SUSANNE AGERBO, Head of Retail Innovation at the Expedit Group
shopping environments with added value. Two buzz words at
the moment are, omnichannel, and, augmented reality, – two
future concepts that combine the worlds of offline and online
retail.
Expedit and Wanzl. How does this partnership benefit the
retail sector?
Expedit has been around for 65 years. We understand
tradition and innovation and have already been working with
Wanzl for over 30 years. We started out as a supplier
for food stores and then began rolling out branches across
Scandinavia, gaining an excellent reputation in the retail
business. Over the past two decades, Expedit has trans-
formed from a manufacturer and supplier into a store expert
for fashion & lifestyle, food and specialist retailers. We are
bringing our knowledge of stores and our unconventional way
of thinking to the table at Wanzl. In return, we benefit from
Wanzl’s production capacity on their product range and ↑ THE EXPEDIT HEADQUARTERS IN HADSTEN,
retail expertise which, in turn, is of great value to our clients DENMARK with branches in Sweden, Norway, Finland and
the Baltic region. It also has its own production facilities
in Scandinavia and the Baltic states.
in Denmark, Sweden and Latvia. Its customers include Jysk,
Bolia.com, Tikkurila, Dansk Supermarked, Vinmonopolet,
jem & fix, Royal Copenhagen, Gina Tricot, Subaru Norway and
Kesko. “Expedit possesses a wealth of knowledge.
→ STEEN BØDTKER,
Before the rollout, we held constructive meetings
CEO of the Expedit Group to iron out any problems before they could arise.”
HENRIK SVANTESSON, Manager of Shop Concepts at Tikkurila
14 WWW WANZL WORLDWIDE No
19 2017 FRANCE RETAIL 15
→ EYE-CATCHER: Colourful walls
provide the perfect backdrop for the
01
bright and bold Salsa.
RETAIL
RETAIL
Tricolour
Making Cora Bourgoin-Jallieu
brighter with Salsa in three
attractive colours
The basket flaps on the Salsa trolley in Bourgoin-Jallieu
shine brightly in yellow, orange and purple. Here in the south
east of France, between Lyon and Grenoble, the retailer Cora
opened its new 3,300+ m² hypermarket in September 2017.
It is Cora’s 60th store and the first one to open in France in
almost 20 years. The Cora hypermarket at Place de la Folatière
in Bourgoin-Jallieu’s new town centre, together with its new
residential district, has already established itself as a centre
for daily shopping and urban living.
Shopping at Cora truly is an experience for all your senses.
The range of products is vast and every visit is a treat for the
gourmet. The focal point of the store is the Marché – the
expansive fruit and vegetable department packed full of vita-
mins where customers can even press their own orange juice –
it does not get much fresher than that! Counters selling meat,
sausages, fish and cheese are interspersed with self-service
Salsa 95 at the ready ↑ COLOUR GETS CUSTOMERS IN THE MOOD FOR zones with crunchy baguettes and delicious macarons on
SHOPPING: Yellow, orange, purple – 300 plastic Salsa offer in the boulangerie, behind which customers can watch
shopping trolleys with a basket volume of 150 litres roll their
The Salsa represents a new generation of plastic shopping the skilled bakers carefully craft their delicious goods in the
way around the Cora hypermarket in Bourgoin-Jallieu.
trolleys. With its fresh design and super smooth motion, open bake house. The Atelier du Traiteur is particularly
the trolley introduces a sense of rhythm to international → SELF-CHECKOUT: In addition to the staffed till area, impressive, as customers can watch staff prepare catering
retail. The 150-litre Salsa is now rolling through stores around customers can also opt for the self-checkouts. All they have platters and finger food while the wine department hosts
to do is scan their items at the SCO till and then after paying,
the world. The 95-litre version, ideal for short trips for regular tasting sessions for fine wines. The Rôtisserie, a grill
they receive a receipt with a bar code. Wanzl’s Exit Gate
fresh produce, solo shoppers or in city supermarkets and is equipped with a bar code reader, which authorises the restaurant, offers fresh dishes for customers to enjoy before,
convenience stores, was introduced in 2017. customer to pass through once the code has been checked. during or after their extensive shopping trip. In Bourgoin-
Jallieu, Cora conjures up one shopping sensation after another,
while the fresh, colourful Salsa trolleys coordinate perfectly.
16 WWW WANZL WORLDWIDE No
19 2017 CHINA RETAIL 17
01
RETAIL
Retail meets logistics
How Wumart and Wanzl are unlocking the Chinese market
Xu Shaochuan refers to the partnership with Wanzl as Wanzl products also keep things moving in
a “win-win situation”. He is the Chief Operating Officer bricks-and-mortar Wumart stores, and have
at Wumart, one of the largest national retail chains in China. been doing so for many years. Several shop-
Wumart has been collaborating with Wanzl since 2011 – the ping trolley models with basket volumes from
partnership began with shopping trolleys, and now Wanzl 88 to 125 litres are available to customers
also supplies roller containers for e-commerce logistics. The on their store visits. The small, agile CT33
retail strategy in China is omnichannel – in line with a trend convenience cart is a secondary trolley model
that now sets standards globally for the future of retail. The for customers quickly picking up fresh produce
sales channels are increasingly networked – online and offline, on the go. At every Wumart, Wanzl’s trans-
digital and analogue, virtual and local. Everything is feasible port trolleys help staff to refill shelves quickly.
and possible. This does not mean that good marketplaces in Around 10,000 brand-new trolleys from
the real world are simply disappearing; instead, they are the Wanzl production line make their way to
constantly reinventing themselves – just like Wumart, whose Wumart each year. When the Dacheng store
portfolio includes supermarkets, convenience stores and opened in 2014, 10,000 coin deposit systems
hypermarkets. People come here to shop, and the “Morning for trolleys were also included in the delivery
Market” is a hub of activity every weekend. If you mention to China for the first time.
Wumart to local people, they are eager to talk about their
vegetable basket or bag of rice. After all, Wumart is just as
much part of daily life in Beijing as Zhou rice porridge at
breakfast time.
Now, local people can also have the rice for their Zhou
delivered to their door, just like many other food and
non-food items. A functional and efficient, round-the-clock
supply chain is essential to achieving this, and is operated
using 800 RC/N100 containers from Wanzl. Once an order
↑ WUMART has stores in Beijing, Tianjin, Hebei, Jiangsu, is placed online, if it is an “every day” customer order, it goes Wumart and Wanzl
Zhejiang, Shanghai, Shaanxi and Gansu. Its annual turnover is to the central Wumart warehouse for “night pickup and
more than 40 billion yuan (corresponding to approximately
distribution”. Here, goods are picked and delivered overnight The two companies started to collaborate
5.12 billion euros). In addition to bricks-and-mortar retail and
e-commerce, Wumart is planning to construct high quality to Wumart branches. Ever since the introduction of Wanzl in 2011. COO Xu Shaochuan visited the Wanzl
premium stores, supported by Wanzl’s expertise in shop layout roller containers, everything at the Wumart warehouse runs trade fair stand for the first time at EuroShop,
and interior design. smoothly with regards to costs, speed and efficiency. together with a Wumart delegation. Both he
← SHOPPING TROLLEYS with basket volumes of between Alternatively, it may be a “day up to” order – this type of and his delegation were impressed by what
88 and 125 litres are available to customers during their online order is sent directly to the nearest Wumart store, they saw – the outstanding design, quality
Wumart shop. Agile convenience carts with a 33-litre capacity
where the goods are picked and delivered immediately. and practicability of the trolleys from Wanzl.
are available for customers quickly picking up fresh produce.
“To meet all the needs of this market, we need a strong
supplier, and that is why we set very high standards
when choosing our providers. Wanzl is one of our long-
term partners for strategic collaboration, both now
and in the future.”
XU SHAOCHUAN, Chief Operating Officer at Wumart
← E-COMMERCE: With containers
from Wanzl, logistics for Wumart’s
online business runs smoothly
worldwide.
18 WWW WANZL WORLDWIDE No
19 2017 GERMANY RETAIL 19
01 RETAIL
← A CHOICE BETWEEN FOUR
SHOPPING TROLLEY RANGES:
Salsa, ELX, EL and DRC.
Making your trolley dreams
a reality in 3D!
Our new shopping trolley configurator –
an interactive online Wanzl service Top quality 3D images with
WebGL software technology.
Wanzl is now rolling its shopping trolleys onto customers’ www.wanzl.com: The virtual
screens with a new multimedia and interactive tool. Simply shopping trolley configurator is
head to the Wanzl homepage at www.wanzl.com and you currently available online in
can design, modify and customise your own dream shopping twelve languages.
trolley right in front of your eyes – anything is possible! (Well,
almost anything!) You can even do it all in real-time, without
any planning sketches or rendering. The presentation mode
shows off your trolley’s features, live and in 3D. You can then
download or print a PDF version of your Wanzl design or even
send an online enquiry straight to Wanzl. The Wanzl configu-
rator received its world premiere at EuroShop 2017 with great
success as the customer response proved that the virtual ↑ HANDLE, FRONT AND REAR DESIGN, BASKET
shopping trolley is an additional service with a great deal of CORNER PROTECTORS, COLOUR, LOGO, CASTOR
WHEELS AND MUCH MORE: The configurator brings your
potential.
ideas to life. A Promobox handle unit including your logo
in colour, a child seat / goods shelf, a plastic tray at the front,
Four shopping trolley ranges are offered in 3D: Salsa, ELX, original Wanzl castor wheels, ranging from SoftDrive and
EL and DRC. The new WebGL software technology enables travelator to brakes – Wanzl is rolling all of this out to the retail
marketplace with its new interactive tool.
3D graphics to be displayed in an Internet browser without
any additional tools and with an outstanding quality and
depth of image. Until now, customers have only been able to At a glance: All configuration options are
use such a quality service and perfect presentation within the described simply and succinctly.
automobile industry.
Basket, handle, castor wheels, bottom tray, rear design, front
design – these are just some of the many freely adjustable
modules within the four trolley ranges. Over 100,000 design A completely virtual experience with tool
options are available – and if you add together the entire box and interactive markers: Spanning from
colour choices including the wide array of customised colours, 75 to 248 litres of volume, the software
then this figure rises to the millions. covers all basket designs, presented at a
single glance in the tool box. With a single
click on the interactive marker points in
the shopping trolley, the model rotates in
place and opens a corresponding configu-
ration menu containing all of your options.
Wanzl Virtual Reality Preview
− Plans are in place to integrate the configurator into the
Wanzl Sales app to enhance customer support.
− Further online configurators are also being planned for the
Logo: Upload option for Galaxy Gate, the Tango shopping trolley and the Mundus
customised store branding chambermaid trolley.
with a real-time display.20 WWW WANZL WORLDWIDE No
19 2017 GERMANY RETAIL 21
→ GERMAN DESIGN AWARD WINNER 2018:
The pure tech shelving system is a basic yet fundamental
innovation in shopfitting. Beautifully designed, the very
01
slender, almost transparent upright is innovative and easily
identifiable. The overall range is conceived as a modular
design, and offers all the advantages of a wire shelf with a
huge load capacity – in the sheet metal shelf price range.
RETAIL
↙ GERMAN DESIGN AWARD WINNER 2018:
The plastic Salsa shopping trolley is visually appealing
Outstanding due to its striking and distinctive new design. The vibrant
looking trolley with its basket structure made up of a
chaotic web of varied, repeated and interweaving lines,
achievement!
gives the impression of having grown organically.
German Design Award –
Wanzl takes the triple in 2018
The winners of the German Design Award 2018 has been
announced – Wanzl has picked up three awards for outstanding
quality design. The plastic Salsa shopping trolley and pure tech
shelving system have won awards in the Excellent Product
Design | Retail category, while the overall concept of the shop
interior at Klaas + Kock in Rheine has merited a special mention
in the Excellent Communications Design | Retail Architecture
category. The German Design Award ceremony will take place in
Frankfurt, Germany on 9th February 2018, and is presented
by the German Design Council – an internationally leading centre
of excellence for design – and is one of the most recognised
design competitions worldwide, enjoying an excellent reputation
on the international stage.
Inquisitive by nature
A think-tank for retail design – product designer Thomas Where do the design ideas come from?
Gasche Designers are naturally inquisitive – we are always on the
look-out for new ideas and concepts. We notice thought-
What makes good product design? provoking things, but we also notice the problems in day-to-
“Companies that come out on top in the German Functionality, pleasing aesthetics and an emotive value must day life – that is a good combination to have, as a designer.
all dovetail and be carefully thought out. In the think-tank, we take an interdisciplinary approach to
Design Award, in the face of fierce competition, creating new solutions.
have successfully proven that they are among the Why is Wanzl’s design successful?
As designers, we work closely with fitters to develop cost- What do ergonomics mean for retail design?
best in the business.” effective yet quality products with an unmistakable look. Good design and ergonomics always support an easy and
ANDREJ KUPETZ, Managing Director of the German Design Council Behind any successful design, there is always a team which enjoyable shopping experience. The central concept is
thinks and plans ahead, whilst understanding the customers’ intuitive use – something that every shopping trolley from
preferences. Wanzl offers.
↓→ GERMAN DESIGN AWARD SPECIAL What is currently on trend?
MENTION 2018: The idea for the overall interior Customisation is continuing to gain importance, particularly
design of Klaas + Kock in Rheine was created at
within the retail marketplace. For example, with shopping
Wanzl. The energy from the outside shell has been
consistently carried through to the interior, and trolleys we address the customers’ needs in terms of colour
perfectly complemented on the shop floor with and shape, so that the trolleys integrate perfectly into the
the wire tech, EuroShelf, Vitable and YourTable store environment. Areas which can be freely designed for
shopfitting systems.
conveying brand messages are increasingly key.
Does the Salsa – an outstanding shopping trolley – represent
best practice?
Absolutely. With the plastic Salsa shopping trolley, Wanzl
unites a contemporary look with economical manufacturing
costs. The Salsa takes notice of current megatrends such
as neo-ecology and customisation, and communicates them
→ THOMAS GASCHE, visually via the nest structure of the basket. The look comes
Product Designer at Wanzl from the production-controlled, geometric wire structure
of shopping trolleys, and is broken up using plastic injection
moulding in the manufacturing process. The result is a
deliberately “chaotic pattern” in the basket, and an unmistak-
able appearance.22 WWW WANZL WORLDWIDE No
19 2017 GREAT BRITAIN RETAIL 23
01
← TOP SELLERS: Freshness combined
with attention grabbing secondary
placement, to increase sales. The shop
layout is optimised for Click & Collect,
i.e. ordering online and picking up instore.
↙ FRESH FISH: Service counter with a
modular structure and large area visuals.
↑ MOBILE – bespoke wine presentation unit.
RETAIL
Tesco Swansea
concept store Innovation at Tesco
– Fresh concepts
Building the brand – A customer-specific approach
– Conveying high brand value
Branding is more than just visual identity – it is the Instore concepts from Wanzl –
opportunity to create an emotional response that people the highlights at a glance
associate with a company, inspiring them to visit time and – Customised solutions for food & non-food
time again. Branding should be sympathetic and encourage ← NEW TESCO BRANDING: – Shop fitout in series, with wire tech,
people to participate and enjoy the brand, as well as being Goods presentation and customer YourTable Cool, and modules for secondary
communication in the deli area,
highly recognisable and supporting customer loyalty. The new placement
focused on freshness.
Tesco concept store in Swansea, Wales, offers branding that
precisely fits this mould. At this store, the British retailer took
a decisive step in the direction of the future, to ensure that
Tesco continues to live in the hearts and minds of customers.
With Wanzl as a design partner and supplier for shop “We had the opportunity to work with the Tesco Design Team
layout, Tesco is testing a new goods presentation method at their proposition store in Llansamlet, Swansea in Wales
alongside an innovative customer approach in its concept with solutions which represented the first set of projects that
store. With a high level of service and customised solutions, we had undertaken with them. This culminated in months
bespoke units were combined with custom prototype of hard work by the Wanzl Design and Development Team.
construction – developed, produced and installed by Wanzl.
Along with our quality design solutions such as the wire tech Tesco wanted to present a more customer friendly feel to
shop fitout system and YourTable Cool presentation unit, the store, with the value offer associated with their brand
cost efficiency in shop layout is guaranteed all the way to the but also with a layer of quality customer communication.
Tesco petrol station. The second Tesco concept store is They found that instore bulky promotions broke up the
due to open in early 2018, in Scunthorpe, North East England – ↙ ALWAYS IN VIEW: Tesco is enjoying shopping route throughout the store and wanted to refresh
creating a new instore shopping experience. great success in its change of image, the shopping experience.
with new presentation and digital screens
in the F&F clothing area.
By the store launch, we had supplied wire tech in the Food-
To-Go area – which was a first for Wanzl – along with the
new YourTable Cool in the PFS store, providing a fresh and
healthy grab and go offer.
The new look and feel of the store is translated through
a series of beacons at the new Service area, and throughout
the F & F clothing area, which stand at 4.6 m tall and features
6 digital screens. The beacons are also used across the
fresh deli, meat and fish counters and are also installed in
the BWS aisle. Alongside these, we have a perch unit
in the Food-To-Go area, bakery and wine tables alongside
6 produce promo units placed throughout the store.”
DAVID ORFORD, Wanzl UK Account Manager for Tesco24 WWW WANZL WORLDWIDE No
19 2017 GERMANY NETHERLANDS RETAIL 25
RETAIL
01 Electronic detective
The Jansen KG E-Center relies on goods security from Wanzl
↓ BOTTLE TAGS secure fine spirits.
↓ SHOPPING BASKETS from Wanzl “Outsmarting the thieves” is right at the Shoplifting is a topic as old as the retail industry itself – the
are practical and have a tendency to top of the Heike and Frank H. Jansen’s losses are huge. In 2016 alone, the retail trade in Germany
vanish – but not from Jansen’s E-Center,
to-do list in the construction of their new lost over two billion euros through pilfering, often organised
since here the baskets carry electronic
labels to protect against theft. 2,500 m² EDEKA centre in Baesweiler. by professional gangs. Jansen KG E-Center wants to see
The full range grocery store opened in justice, since in the long run “all honest customers end up
February 2016 with around 40,000 items having to pay for goods stolen by thieves” and that is
focused on fresh regional produce, something Heike and Frank H. Jansen strongly dislike – they
delicatessen counters, service, energy want to protect their customers. “Falling stock losses have
sustainability – and security against stock a positive impact on our profit. If the till totals are correct
losses. The couple commissioned Wanzl at the end of each day, honest customers benefit from our
with the installation of eight goods security prices and our efforts to beat the thieves.”
systems – six in the checkout area, one
at the staff entrance and another at the High-value ranges such as wine and spirits, coffee, and
store entrance combined with the eGate cosmetics carry bottle tags and labels at Jansen KG
Colour entry system. E-Center. The secured range also includes baby food –
“powdered milk shipped on to China is a lucrative business
“Okay!” for professional gangs”. The Baesweiler food store trains
HEIKE AND FRANK H. JANSEN, owner of Jansen KG E-Center its staff on goods security, from attaching tags and labels to
on their collaboration with Wanzl deactivating them. After all, anything that is not nailed down
seems to be fair game – and that includes shopping baskets
and child shopping trolleys. Heike Jansen knows this only too
well, since up to 20 baskets were missing at the end of every
month in her previous EDEKA shop in Kirchstraße. Now, all
↓ MONKFISH with an MSC certificate and filleted from the whole baskets and child shopping trolleys at Jansen carry goods
fish comes at a price. This speciality can only be found at the security tags.
fish counter, professionally packed with a goods security tag.
SECURE SENSITIVE AREAS
Protected checkouts – Six goods security AM X1 mono
RETAIL
systems use their antennae to detect spirits, items with
metal components and food with water content at Jansen KG
E-Center, based on acousto-magnetic technology (AM).
If an item with a security label that has not been deactivated
comes within the detection range of the antennae, an
Wanzl becomes Nedap’s
acoustic and visual alarm is triggered. The Jansen KG E-Center
combines security with timeless elegance and a high level
of transparency – the AM goods security systems in the
new partner for DACH
checkout area do not carry any advertising banners ensuring
clear visibility. Product protection with RF and RFID
At EuroShop 2017, Nedap and Wanzl “Nedap is the ideal partner for Wanzl in the field of product
signed a partnership agreement for the protection using RF and RFID technology. Through this
← ALARM! If the customer tries to ↓ NEW: The iSense Lumen 3-in-1 DACH region. In doing so, Wanzl has partnership, we will provide retailers with premium quality
pass through the store exit without RFID antenna by Nedap for product enhanced its product portfolio in the field of products that set a new technological benchmark for our
having paid, the AM XP Dual goods protection and goods tracking.
electronic product protection and will soon industry,” says Norbert Schröder, Director of Key Account
security system detects the still-active
security label. An acoustic alarm sounds be able to use its sales and installation net- Management at Wanzl Retail Systems. For Nedap, Wanzl is a
immediately, and the swivel arms of the work to distribute the solutions created by partner for both sales and technology “enabling us to work
linked eGate entry system close, change Nedap. With the overall concept of anti-theft together to develop new solutions and improve connectivity
to red and signal another visual alarm.
protection, specifically designed for food between systems in the retail industry. As a result, retailers
retailers, electronic product protection plays will enjoy huge benefits in the fields of product security,
an important role alongside Wanzl entrance branch management and RFID-supported stock management,”
systems and exit gates. explains Rob Schuurman, Managing Director at Nedap Retail.26 WWW WANZL WORLDWIDE No
19 2017 GERMANY LOGISTICS + INDUSTRY 27
02
+LOGISTICS
INDUSTRY → HIGH WIRE LOGISTICS: The carriers and carrier bases
from Wanzl are stable, durable, feature high load capacity and
integrate perfectly into Kardex Remstar carousels.
↓ ALWAYS IN MOTION – the warehouse carousels
at Kardex Remstar.
LOGISTICS + INDUSTRY
High wire logistics “We are very proud of being a partner
to Kardex Remstar for over 10 years.
We have delivered thousands of wire
Kardex Remstar and Wanzl – carriers and carrier bases in that time.”
the perfect warehousing partners MARKUS SPENGLER, Head of the Wanzl Logistics + Industry division
Kardex Remstar and Wanzl have been partners in product ranges, while also keeping investment
warehousing, order picking and the provision of goods for costs at a reasonable level. As a material,
over ten years. Their working relationship is excellent, and wire is ideal for the carousels – it is lightweight
has proved very durable over the course of time. Wire carriers yet stable, with every wire intersection
and wire carrier bases from Wanzl are extremely stable, spot-welded. “This makes the wire construc-
accommodate a generous quantity of goods, and feature a tions extremely solid, with maximum load
long service life, even under a heavy load. capacity,” explains Markus Spengler, Business
Unit Manager, Wanzl Logistics + Industry.
There is constant movement at Kardex Remstar – one of The surfaces of the carriers, bases and
the world’s leading manufacturers of automated, dynamic dividers are electroplated in-house at Wanzl,
warehousing and provision systems. The horizontal and in compliance with the strictest environment
vertical warehouse carousels work in accordance with the protection and sustainability requirements.
principle of “products to the worker” – the carousels are Wanzl also demonstrates the same profes-
continuously travelling and stop precisely at the point where sionalism in successfully fulfilling high order
the employee removes the products. This ensures fast volumes with short turnaround times, as a
response times, high throughput and quick delivery. “Our logistics producer. One of Kardex Remstar’s
carousels adapt to all tasks and increase the cost-efficiency biggest orders consisted of more than
of processing order picking jobs,” comments Jürgen Schuh 5,200 carrier bases and 880 wire carriers,
macher, Director of Strategic Purchasing in the Supply Chain across three requests.
at Kardex Remstar. All carousels are equipped with carriers,
bases and dividers made from wire. The modular structure
gives them plenty of scope for changing requirements and
“As one of the leading international manufacturers
of automated, dynamic warehousing and provision Intelligent, automated and autonomous!
systems, we have successfully implemented Join Wanzl in the future of intralogistics and streamline your processes
with dynamic material handling!
↑ FLEXIBLE: The height and inclination
of the carrier bases are adjustable.
around 140,000 warehouse systems to date.
In its role as supplier, Wanzl contributes to our Interested? Then we look forward to hearing from you at
logistik-industrie@wanzl.de and seeing you at LogiMAT 2018 in Stuttgart
global success by way of its products.” (Hall 1 I Stand 1G01).
JÜRGEN SCHUHMACHER, Director of Strategic Purchasing in the Supply Chain, Kardex Remstar28 WWW WANZL WORLDWIDE No
19 2017 GERMANY LOGISTICS + INDUSTRY 29
LOGISTICS + INDUSTRY
02 Europe’s most advanced “High-tech made in Germany.”
tractor plant RAINER MORGENSTERN, Commercial Executive Director
for Europe DEUTZ-FAHR
Floor rollers for intralogistics at DEUTZ-FAHR
↑ IN JANUARY 2017, the new DEUTZ-FAHR LAND
With distinctive green and grey colouring The gigantic DEUTZ-FAHR LAND production hall is now The material is supplied based on the principle of “supermarket launched a production series of high performance tractors
boasting 130 hp and up.
throughout, the enormous halls can easily in operation with up to 40 tractors rolling off the conveyor kitting” which means that the train system, together with
be identified even from afar: DEUTZ-FAHR every day – all high performance machines with over 130 hp. the floor rollers, shuttles between the production lines and
has built Europe’s most advanced tractor With the rear tyres of the largest model measuring in at the “supermarkets”. In the “supermarkets”, the assembly
plant in Lauingen, Swabia, at a cost of € 90 2.35 m in diameter and approximately a tonne in weight, components are made available on the floor rollers on a just-in- “Our floor rollers support lean logistics.
million. It is the largest single investment by the tractors are produced using cutting-edge technology. time basis for low cost and quick, lean production. Depending
SDF Group – the Italian parent company to Operations inside this 150,000 m² plant are impressive – the on the design, the rollers can transport loads up to a tonne
They are currently used in a train system
which the Lauingen DEUTZ-FAHR factory and assembly lines run for hundreds of metres, with a conveyor and it takes just 16 hours to fully assemble one of the giant at DEUTZ-FAHR, equipped with a coupling
its around 750 employees belongs to. belt running between them. This is where the tractor unit green tractors, and there are long-term plans for production
stands whilst being put together one piece at a time to of up to 6,000 machines per year. From Lauingen, the
drawbar mechanism, however they
reveal the finished tractor. Approximately 1,650 Wanzl floor machines are then distributed all over the world, mainly to can also travel independently as a tugger
rollers are in operation here which are used in a train system western and eastern Europe, but also to America.
to transport production components to the assembly lines
train. In addition, they can be coupled
in lattice boxes, meeting cycles and deadlines appropriately. with a driverless transport vehicle – that’s
Industry 4.0 in practice.”
MARKUS SPENGLER, Head of the Wanzl Logistics + Industry division
← HIGH-TECH IN DEUTZ-FAHR
LAND: It takes 960 minutes
to assemble a complete tractor.
← FLOOR ROLLERS from Wanzl for tractor production –
800 units in pallet dimensions (1,200 x 800 mm) and 850 units
in half-pallet dimensions (800 x 600 mm). The samples were
created in summer 2016, with Wanzl starting series delivery in
August. Wanzl, an international supplier in the Logistics sector,
was on home turf at DEUTZ-FAHR – the companies have
headquarters just 30 km apart.
↓ INTRALOGISTICS: Wanzl delivered 1,650 floor rollers in
two sizes to DEUTZ-FAHR. These are used to optimise the
flow of materials in intralogistics, delivering lattice boxes with
the required assembly components to production lines to
meet cycles and deadlines appropriately.
↑ IN ADDITION TO TRACTOR PRODUCTION
FACILITIES, THE DEUTZ-FAHR ARENA WAS ALSO
BUILT. This customer centre spans 3,800 m² with
a cinema, cafeteria, museum with historic agricultural
machinery, children’s play area, test track and major
exhibition area.30 WWW WANZL WORLDWIDE No
19 2017 GERMANY ACCESS SOLUTIONS 31
“Buying an EasyGo with an integrated ticket machine
03 to control access to the restroom facilities was one of
the best decisions for our location in Dornstadt.
ACCESS
The system is very robust and technologically advanced,
and its appearance really fits in with our new shop.
Our customers find the machine very easy and intuitive to
use. The usage fees from EasyGo with an integrated
ticket machine cover the costs for cleaning the restroom
SOLUTIONS
facilities, while the system also generates additional
income in our shop by way of the vouchers customers
receive. The software included in delivery means
that I can evaluate access control at any time – that is
effective customer service. I have found the ideal
supplier in Wanzl – and they offer first-class service too.”
ACCESS SOLUTIONS
BERNHARD SCHEFFOLD, JET petrol station, Dornstadt
Clean and effective!
Stress-free driving:
EasyGo with an integrated ticket machine
↓ STOPPING TO REFUEL and then paying Located on Nellinger Straße, right next to the A8 in
a fee to freshen up using the restroom Merklingen, there is plenty going on this Tuesday morning ← CLEAN AND SIMPLE: EasyGo access
facilities is worthwhile. Travellers will find a control including integrated ticket machine
at Rolf Pohl’s Aral petrol station. Open just like every
clean and hygienic atmosphere to prepare at the JET petrol station in Dornstadt.
them for their onward journey. other day – in fact, it is open 24 hours a day, 7 days a week,
without a break – to facilitate the needs of travellers, com-
muters and truck drivers throughout the year. Visitors can fill
up their vehicles with petrol and use the restroom facilities
to ensure they continue their journey relaxed and refreshed. Secure access to areas that require
EasyGo access control with an integrated ticket machine
a fee
allows people to access the restroom facilities in return
for a usage fee. “At the same time, our customers receive Wanzl has equipped the ARAL petrol station in Merklingen
a voucher that they can use with us in the shop straight and JET petrol station in Dornstadt with EasyGo access
away. Not only does this increase sales in the shop, but it control, including integrated ticket machine. Since their
also guarantees that the restroom facilities remain clean. installation, the systems have been generating plenty of
The users confirm this is successful, as many commuters and additional income for their operators, following a short
travellers come to see us for a quick stop in Merklingen, time amortisation period. The closed stainless steel housing is
after time. We offer many things to our customers, including visually impressive, with the guiding elements reliably
a comprehensive selection of coffee to set them up for ensuring that only one person is let through at a time.
their onward journey. They are delighted to use the voucher
to make the most of the offer,” comments Rolf Pohl, from EasyGo is available with either 2 or 3 arms, and rotates either
the Aral petrol station in Merklingen. to the left or the right. The integrated ticket machine includes
a coin machine with hopper for re-sorting and a supply of up
to 1,100 coins, a coin checker, and a voucher printer. The output
of statistics and frequency measurements can be freely
configured. The engineering and design are also ideal for use
in museums and event locations.
→ COMING SOON: Vending Unit H15 +
Galaxyport
“Access systems from Wanzl are certainly
worthwhile. The investment costs for
the system were amortised very quickly.”
ROLF POHL, Aral petrol station, MerklingenYou can also read
