Vauxhall Apprenticeship Programme - Vauxhall Apprenticeships
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Vauxhall Apprenticeship Programme Content Introduction As the only Programme endorsed by Vauxhall Motors we have • Introduction successfully progressed young people through our Advanced • Apprenticeships - The Facts Apprenticeship Programme for the past 21 years. • Return on Investment (ROI) All Apprentices who are successful graduate with a full Level 3 • Vauxhall Apprenticeship Programme Apprenticeship Standard/Framework, as well as achieving the Bronze - Service Technican Apprenticeships and Silver accreditation for their particular discipline. - Parts Consultant Apprenticeships - Service Advisor Apprenticeships Also incorporated into our training curriculum: • The Business Case for Employing a • ATA Light Vehicle Service Maintenance Technician. Vauxhall Apprentice • Level 3 Award Automotive Refrigerant Handling. • How to Recruit an Apprentice • What Our Customers Say • Apprenticeship Funding Reforms Raytheon Professional Services • Employer Responsibilities Raytheon Professional Services is responsible for all Retailer training on • Equality & Diversity behalf of Vauxhall Motors. • Celebrating Success Included within this training provision is the UK Apprenticeship and - Graduation Event Advanced Apprenticeship training in Vehicle Maintenance and Repair, Vehicle Parts Operations and Customer Service for the Motor Industry. - An Apprentice’s Journey • Contact Us
Apprenticeships – The Facts Return on Investment – Vehicle Technician Apprenticeships help businesses grow their own talent. • 96% of employers that take on an Apprentice report benefits to their business. Dealership Income from an Apprentice Year 1 Year 2 Year 3 Labour recovery rate £75 £75 £75 • 72% of businesses report improved productivity as a result of employing an Apprentice. Weeks available (after training & holidays) 42 43 42 • National Minimum Wage – For details please visit https://www.gov.uk/national-minimum-wage-rates Average qualified technician hours sold per week 40 40 40 Hours available per year 1680 1720 1680 • Other benefits reported by Apprentice-employers include improved product or service, the Apprentice hours sold 25% 35% 50% Don’t forget the £1000 grant payment if you empoly a 16-18 year old introduction of new ideas to the organisation, improved staff morale and better staff retention, each Apprentice hours sold per week 10 14 20 mentioned by around two-thirds of employers. Sold hours per annum 420 602 840 Total income (A) £31,500 £45,150 £63,000 Apprenticeships develop a motivated, skilled and qualified workforce. If you employ an apprentice below • Businesses that offer Apprenticeships view them as beneficial to their long-term development. Investment in Developing an Apprentice Year 1 Year 2 Year 3 the age of 25, you will no longer be required to pay employer National According to the British Chambers of Commerce, most employ an Apprentice to improve the skills Pay Rate Per Hour, including Employer NI Contribution £4 £5 £6 Insurance contributions for them: base within their business. Weekly Wage for 40 hours per week £162 £192 £240 https://www.gov.uk/government/ Total Apprentice Pay (B) £8,424 £9,984 £12,480 publicatio • Apprentices are supported by quality training from local training organisations. No. Training Blocks in Year 6 6 5 ns/national-insurance-contributions- Vauxhall Retailer Fee £950 £800 £700 forunder-25s-employer-guide/ Apprenticeships improve productivity while reducing costs. payingemployer-national-insurance- Average Travel Cost Per Block £100 £100 £100 • Apprenticeships are boosting productivity by enabling businesses to grow their skills base. The Accommodation Rate Per Night (Average 4 per block) £55 £55 £55 contributions- for-apprentices-under-25 average Apprenticeship increases business productivity by £214 per week, with these gains including Total Travel/Accommodation/Retailer Fee © £2,870 £2,720 £2,300 increased profits, lower prices and better products. Tax Calculator: Net Surplus of Developing an Apprentice Year 1 Year 2 Year 3 http://nicecalculator.hmrc.gov.uk/ Extract from the National Apprenticeship Service Total Surplus (A) - (B & C) £20,206 £32,446 £48,220 Class1N National Insurance Saving for Apprentices Under 25 £0 £215 £559 ICs1.aspx Total Net Surplus of Developing an Apprentice £101,646.00
What we Offer…. Vauxhall Apprenticeship Programme 1, 2 or 3 Year Programme for 3 core disciplines; • Service Technician Programme Delivery Service Technician Apprenticeship • Parts Consultant Training is delivered via a wide range of media to engage the minds of the Apprentices and • Service Advisor maximise workplace productivity by reducing Programme Content time out of the Retailer. 17 weeks of Instructor Based Training (IBT), We offer…. over 36 months Web Based Training (WBT) Multiple Qualifications: and Virtual Classroom Training (VCT) to • Apprenticeship Framework or Standards enhance the Apprentice’s learning journey Qualification - Incorporated into the training and bring classrooms into the workplace. programme will be assessments relevant to Third year training that concentrates on the specialism Virtual Classroom achievement of the MyAcademy Bronze and • Functional Skills – Literacy, Numeracy and Workshop Based Training Silver Certification Curriculum award. Information Technology Training • My Academy Bronze & Silver Level Incorporated into the third year of training will Certification also be assessments for: • Automotive Technician Accreditation • ATA Light Vehicle Service Maintenance assessment Technician • Level 3 Award in Automotive Refrigerant Handling Web Based Training • Level 3 Award Automotive Refrigerant Handling The achievement of Level 3 Standards and Functional Skills relevant to the learner’s level, all assessed to the Awarding Body standards. Assessment of all Qualified Learners to the One-to-One Coaching Classroom Training ATA Awarding Body standards.
Service Technician Curriculum Service Technician Apprenticeship Service Technician Apprenticeship Year One Technical Modules Year One Vauxhall Life Skills 6 x One Week Blocks covering the following modules Programme Modules Qualified Vauxhall Apprentices will achieve: Week 1 Week 2 Induction Fabrication – Use of Tools Health & Safety • Qualified Vauxhall Apprentices Will Achieve: Employment Rights & Responsibilities Week 3 Routine Servicing Methods 1 – Servicing Methods, Wheels & Tyres, PDI & First Aid, Equality & Diversity > Apprenticeship Standard Motor > Award in Refrigerant Handling for Service Technician Apprenticeship Health Checks, Brakes Prevent Duty & Safeguarding Vehicle Service and Maintenance Mobile Air Conditioning Systems Week 4 Week 5 Routine Servicing Methods 2 – Suspension, Steering, Wheel Alignment Routine Servicing Methods 3 – Engines & Use of TIS2WEB Online & Cyber Safety Apprenticeship Standard Technician (Light Award in Vehicle) Refrigerant Drug & Alcohol Awareness Week 6 Routine Servicing Methods 4 - Transmissions Motor Vehicle Service and Handling for Mobile>AirThe Vauxhall Challenge Personal • Qualified Vauxhall Maintenance Technician ( Apprentices Will Achieve: > Vauxhall MaintenanceConditioning TechnicianSystems Development Programme Year Two Technical Modules Year Two Vauxhall Life Skills Bronze & Silver Award 5 x One Week Blocks covering the following modules Programme Modules Light Vehicle) The Vauxhall Challenge > Emergency First Aid for Week 7 FGas Training & Assessment, Level 1 Hybrid Vehicle Awareness Vauxhall Maintenance Personal Apprenticeship Standard Award in Refrigerant > Level 2 Award in Routine Appointed Persons Week 8 Intermediate Diagnosis & Repair 1 – Vehicle Electrics British Values Technician Bronze & Silver Activities Maintenance Development on Programme Week 9 Motor Vehicle Service Intermediate Diagnosis & Repair 2 – My Academy Bronze Curriculum Week 10 Intermediate Diagnosis & Repair 3 – Intermediate & Advanced Petrol Service Technician Apprenticeship and Handling for Mobile Health & Wellbeing Part 1 Customer Service Award Air Emergency Electrically Propelled Vehicles First Aid for Engine Technologies Maintenance Technician Financial(AwarenessConditioning Systems Level 2 Award in Routine Appointed Persons Driver Safety Programme Week 11 Intermediate Diagnosis & Repair 4 – Intermediate & AdvancedLight Diesel Vehicle) The Vauxhall Challenge Maintenance Activities on • Qualified Vauxhall Apprentices Will Achieve: Engine Technologies Vauxhall Maintenance Personal Electrically Propelled Year Three Technical Modules Technician BronzeYear & Silver Development Three Vauxhall Programme Vehicles 6 x One Week Blocks covering the following modules Award Challenge Modules Emergency First Aid for Week 1 Level 2 Award in Routine Advanced Diagnosis & Repair 1 – Advanced Chassis Systems ApprenticeshipAppointedStandard Award in Refrigerant Persons Week 2 Advanced Diagnosis & Repair 2 – Automatic Transmissions Week 3 Maintenance Advanced Diagnosis & Repair 3 - Advanced Electronics, Level 2 Hybrid Activities on Motor Vehicle Fire Extinguisher Training Health & Wellbeing Part 2 Service and Handling for Mobile Air Week 4 Electrically Propelled Advanced Diagnosis & Repair 4 – My Academy Silver Curriculum Maintenance Technician ( Gambling Awareness Conditioning Systems MOT Appreciation, ATA Assessment & New Model Training Vehicles Careers Advice & Guidance Week 5 Light Vehicle) The Vauxhall Challenge Week 6 End Point Assessment Vauxhall Maintenance Personal Technician Bronze & Silver Development Programme Award Emergency First Aid for 7
Parts Consultant Apprenticeship Parts Consultant Curriculum Programme Content All Apprentices who reach their third year will receive training to the Bronze and Silver level of Vauxhall’s Certification Training Curriculum. It is mandatory for all Apprentices 4 weeks of block training over 2 years. to attend these courses and complete the prerequisite Web Based Training to receive accreditation. Manufacturer training covering specific Bronze and Silver Certification Curriculum SILVER Parts & Accessories Consultative Sales Process Introduction to the Trade Sales Business courses. BRONZE Parts In-bound Telesales Electronic Parts Catalogue 1 day of 1:1 In-Retailer training every 8-12 weeks. Web Based Training and Virtual Parts & Trade Field Accessories Vauxhall Electronic Classroom training to enhance the student’s ADDED VALUE VAUXHALL PARTS COURSES Accessories, Sales Team Product Mystery Parts Customer learning journey and bring classrooms into Handling Skills Workshop Knowledge Shop Catalogue 3 the workplace. The Selling Stock Managing Buying Motives Process. Parts Marketing Parts Management Stock & The achievement of Parts qualification & Decisions. Merchandising and Principles & Department Co-ordinating Profitability and Body Language and Displaying of Marketing Buying Margins Framework/Standards and Functional Skills Stock Performances Stock Checks relevant to the learner’s level, assessed to the Awarding Body standard. Customer Relationships & Code of Practice, The Payment Point & Consumer Law Motor Customer APPRENTICESHIP SPECIFIC CURRICULUM & Dealing with Vehicle Service Creating Good Contract Law & Accepting Complaints Knowledge & Feedback Impressions Legislation Payments Selecting Parts, Parts Storing Stock Stock Induction, Handling & Assembling Interpretation & Workplace Control & Stock Health & Safety Receiving Stock Orders & Parts & Parts ID Security Checking Deliveries Systems
Service Advisor Apprenticeship Service Advisor Curriculum Programme Content All Apprentices will receive training to the Bronze and Silver level of Vauxhall’s Certification Training Curriculum. It is mandatory for all Apprentices to attend 1 day of 1:1 In-Retailer training every 8-12 these courses and complete the prerequisite Web Based Training to receive weeks. accreditation. Manufacturer training covering specific Bronze and Silver Certification Curriculum courses. Service Policies and Service Policies and TIS2Web Introduction Vauxhall Electronic Service Procedures - Part 1 Procedures - Part 2 Assistant (ESA2.0) VAUXHALL FOUNDATION LEVEL CURRICULUM Web Based Training and Virtual Classroom New Menu Pricing Vauxhall Service Vauxhall Professional Lead Connect for Service Administration Excellence Service Advisor Advisors training to enhance the student’s learning experience and bring classrooms into the Knowing Your Customers Business Knowledge and Customer Journey Customer Service Culture and Environment workplace. Knowledge Understanding Knowledge and their Needs/ Awareness Customer Insight The achievement of Customer Service APPRENTICESHIP Working With Your Business Focused Providing a Positive Customer Service Standards and Functional Skills relevant to STANDARD Skills Service Delivery Customer Experience Customers / Customer Performance Service Improvement QUALIFICATION Insights the learner’s level, assessed to the Awarding Body standards. Behaviours / Ownership/ Self Development Team Working Equality Presentation Attitude Responsibility 4
Vauxhall Apprenticeships The business case for employing a Vauxhall Apprentice? The business case for employing a The Vauxhall Apprenticeship Programme will support your business to: Improve Aftersales Identify and Recruit Quality How to recruit an Apprentice Vauxhall Apprentice Productivity and Efficiency Apprentice Technicians Vauxhall Apprenticeships Satisfy and Retain Customers Overcome Skills Shortages How to Find the Best Candidates For Your Business and Improve Employee Retention The Vauxhall Apprenticeship Programme’s extensive database of The business case for employing a Vauxhall Apprentice? How?... By providing the Apprentice with: direct Apprentice applicants will be used as a main resource for finding The Vauxhall Apprenticeship Programme will support your business to: The Vauxhall Apprenticeship The essential Vauxhall Programme will Personal skills and suitable applicants. Technical and Product Improve Aftersales confidenceIdentify and Recruit Quality support your Knowledge business to:to become Apprentice to productively Productivity and Efficiency a professional Technicians Whilst we are advertising your vacancy we would also recommend and effectively maintain and Technician, valued by your repair Vauxhall vehicles business and the wider the following activities to ensure the highest quality of candidate is Satisfy and Retain Customers communityOvercome Skills Shortages sourced as efficiently as possible: > Identify and recruitand Improve Employee > Improve AftersalesThe relevant Vauxhall Technical and Diagnosticquality Apprentice A structured development Retention productivity and Skills to achieve programme including • Retailer contacts their local school and colleges for potential Technicians a First Right Repair How?... By providing Vauxhall the and Industrywith: Apprentice efficiency recognised qualifications applicants via open days and presentations. These activities can > Satisfy and retain The essential>Vauxhall Overcome skillsPersonal skills and be supported by the Apprenticeship Programme. shortages and improve Technical and Product confidence customers employee retention Knowledge to productively to become a professional • Apprentice vacancy posters to be located prominently within and effectively maintain and Technician, valued by your repair Vauxhall vehicles business and the wider your Retail facility. How?... By providing the Apprentice with: community • Highlight vacancy through text/email Retailer customer database. The relevant Vauxhall Technical and Diagnostic A structured development Skills to achieve programme including • Use of social media through Retailer Twitter and Facebook > Personal skills and > The essential Vauxhalla First Right Repair Vauxhall and Industry confidence to become a accounts. technical and recognised qualifications professional Technician, Should you have a potential candidate in mind, then we are also happy product knowledge valued by your to take over the application and interview process on your behalf. to productively and business and the wider effectively maintain and community Our target is to identify high quality candidates for each vacancy who repair Vauxhall vehicles will then go through pre-screening assessment. During this process, > A structured we work closely with you to ensure that you are kept fully up to date. > The relevant Vauxhall development technical and diagnostic programme including skills to achieve a first When we are satisfied with the candidates we have selected, we will Vauxhall and Industry right repair contact you to arrange an interview and assessment at a time and recognised qualifications date that is convenient for your business.
What our Customers say….. Funding Reforms Funding Reforms – Apprenticeship Levy Apprenticeship Levy Bruce Smith, Employers with a payroll of £3m+ have to pay a Levy of 0.5% on Director Group Service Employers with their wage a payroll of £3m+ have to pay a Levy of 0.5% on their wage bill. bill. Drive Motor Retail Group This This is is then then captured captured in a funding in a Levy Levy funding pot (via HMRC). pot (via HMRC). From the start of our relationship with the Vauxhall Apprenticeship Programme it was clear to see all of the This Levy can only be used to train apprentices on approved team are keen to assist the Retailer and care for new Apprentices. This is not only achieved by the structure This Levy can only be apprenticeship used to train Standards or apprentices on approved Qualifications. If they apprenticeship don’t use it provided but by the care and attention shown by the team themselves. Standards they willor Qualifications. lose it…. If they don’t use it they will lose it…. The curriculum designed caters for both the learner and retailer needs. This is immediately apparent with £1000 Grant is available if the employer takes on a 16-18 Year old the assistance given in recruiting high quality candidates. Most importantly, not just for the Apprentice £1000 Grant is available if the employer takes on a 16-18 Year old but also parents, we are able to show excellent training and pastoral care. It is easy to show a clear vision of all the training that we are investing in for the benefit of the Apprentice. This provides a consistent and Example below Example below is is Light Light Vehicle Vehicle Standard Standard for employer: for a Levy a Levy employer: organised process that is clear to see as an investment in the individual. Our Apprentices have fed back their high satisfaction with the quality of training and similarly we have benefited from a good reporting structure that provides excellent feedback on the Apprentice’s progress. Moreover, any adjustments required by us have been catered for where necessary. You Pay Apprenticeship Funding Vauxhall Retailer Fee We have found our relationship with the Vauxhall Apprenticeship Programme does not just fit our needs £2,450 The Apprenticeship As an employer, You pay: but provides an excellent partner to do business with. We are able to achieve the ultimate goal of a highly Fund Pays: qualified individual who respects our investment in them whilst gaining a meaningful accreditation enabling Year 1 = £950 Year 1 = £4,800 them to start an exciting career. Year 2 = £800 Year 1 = £4,800 Apprenticeship Levy Year 2 = £4,800 Year 3 = £700 Fund Pays Year 2 = £4,800Year 3 = £8,400 £18,000 Year 3 = £8,400
Funding Reforms Funding Reforms Funding Reforms – Apprenticeship Levy Non-Levy: 51+ employees Non-Levy: 50 or less employees The Apprenticeship Levy does not apply to employers with less Employers Funding with a payroll is directly of £3m+ have obtained fromtogovernment pay a Levy of 0.5% but aon10% their wage bill. than £3m payroll contribution must be paid. This is called Co-Investment. This is then captured in a Levy funding pot (via HMRC). Funding is directly obtained from government but a 10% £1000 Grant is available if the employer takes on a 16-18 Year old contribution must be paid. This is called Co-Investment. Employer This Levy candoes not only be paytothe used train£1,800 Co-investment apprentices on approved if they employ a apprenticeship £1000 Grant is available if the employer takes on a 16-18 Year old Standards 16-18 yearor old Qualifications. If they don’t use it they will lose it…. Example below is Light Vehicle Standard for a Non-Levy employer if Example below is Light Vehicle Standard for a Non-Levy employer (51+ £1000 they takeGrant on ais available 19+ year oldif the employer takes on a 16-18 Year old employees): Example below is Light Vehicle Standard for a Levy employer: Employer Contribution You Pay Employer Contribution You Pay Vauxhall Retailer Fee: £2,450 Vauxhall Retailer Fee: £2,450 Apprenticeship Funding Year 1 = £950 Apprenticeship Funding Year 1 = £950 16 - 18 16 - 18 Year 2 = £800 £1,800 The Apprenticeship Funding Year 2 = £800 £1,800 The Apprenticeship Funding Year 3 = £700 Fund Pays: Year 3 = £700 Fund Pays: Year 1 = £4,800 Plus a co-investment to Apprenticeship Year 1 = £4,320 Plus a co-investment to Apprenticeship Year 1 = £4,320 the Government funding Fund Pays Year 2 = £4,320 Year 1 = £4,800 the Government funding Fund Pays Year 2 = £4,800 Year 2 = £4,320 Year 1 = £4,800 (10%) of £600 per year Year 3 = £7,560 Year 2 = £4,800 (10%) of £600 per year Year 3 = £7,560 Year 2 = £4,800 £16,200 £16,200 Year 3 = £8,400 Year 3 = £8,400 Year 3 = £8,400
Employer Responsibilities Equality & Diversity As Apprentices are employed by the Retailer, terms and conditions of employment must be agreed as with It is our vision to create and maintain an inclusive working any other employee. and learning environment that respects and celebrates difference. Everyone has the right to participate fully, All Apprentices are entitled to a weekly wage and Apprentices over the age of 19 are entitled to the National give their best and achieve their full potential in a Minimum Wage. climate free from discrimination or harassment. It is about inclusiveness – providing an atmosphere where Apprentices will require funding while attending block release training plus travel and accommodation everyone feels valued and empowered to perform at expenses. peak level, regardless of the many ways people are Allocation of a suitable mentor/coach to ensure that every Apprentice receives adequate support and different, including race, disability, gender, gender encouragement. reassignment, age, nationality, sexual orientation, religion or belief, marital or civil partnership status, or socio- economic background or class. This vision of diversity and inclusiveness encompasses all of our people, our businesses, our learners and how we learn, share, perform and grow together. We may be able to provide additional help or support for learners with: • Learning difficulties such as dyslexia • Medical conditions such as epilepsy or diabetes • Caring responsibilities • Numeracy, literacy or language difficulties • Physical or sensory impairments • Lack of confidence or self esteem Please let us know, in confidence, of any additional support need that you might have.
Celebrating Success Celebrating Success - Graduation Event - An Apprentice’s Journey The Vauxhall Apprenticeship Programme graduation event was held on Tuesday 16th January 2018 at St Georges Park, the English Football David Minney - 25 of Bristol Street Motors Chesterfield Association’s 330-acre national football centre in Burton-upon-Trent, began his Apprenticeship journey in September 2009 Staffordshire. enrolling in a Level 2 Light Vehicle Maintenance & Repair The ceremony as a whole was not only to celebrate the achievement of all qualification. This was completed in May 2011 and David learners completing their qualifications, but to also recognise individual high progressed onto a Level 3 Advanced Apprenticeship performers. The top performing Apprentices, within the specialist areas of that he passed with flying colours in September Parts Operations and Service Technicians, were identified as finalists for the 2012. In addition to the core qualification David also award of Vauxhall Apprentice of the Year. Following the parts apprentices successfully passed ATA Service Maintenance & Repair completing a written test, and the 5 service technicians attending and taking and Refrigerant Handling assessments. part in a judged skills event at Raytheon Professional Service’s Vauxhall Following on from his Apprenticeship David has Parts Operations Winner apprenticeship training centre in Doncaster on 28th November; the winners progressed into the position of workshop controller Charlotte Garth-Cameron in both areas were announced and given their award during the ceremony. - Evans Halshaw Leeds within his retailer and is responsible for ensuring all The graduation ceremony was attended by 200 guests in total. The day work is allocated correctly and completed to Vauxhall involved Apprentices competing against each other on a mock-up race track standards by a team of 10 technicians. for remote controlled cars, then presentations delivered by senior leaders of David’s journey demonstrates how an Apprenticeship both Vauxhall and Raytheon, the handing out of graduation certificates to all can open pathways to career progression within the successful learners, plus a special presentation by Graeme Le Saux. industry when you fully commit to both your job role and vocational learning. Service Technician Finalists Parts Operations Finalists Jack Alty - Wilson & Co Chorley Adam Davies - Lookers Deeside Stuart Baird - Kerr & Smith Cummnock Tristan Young - Bristol Street Richard Burn - Tustain Motors Ashington Chesterfield Cameron Kobylanski - Perrys Broadstairs Mohammed Khayrul Islam - Toomey Service Technician Winner Brentwood Ellis Whait - Aston Melton Mowbray
Notes Notes
Notes Contact Us If you would like to enrol your interest please email your Retailer name, retailer code and names of any direct applicants to Myacademy@raytheon.com Alternatively Call our Recruitment Team on 01302 837 089 Website: www.vauxhallapprenticeships.co.uk
Vauxhall Apprenticeship Programme 2018 VAP-RB-2017-V1 March 2018 Copyright © Vauxhall Motors ALL RIGHTS RESERVED Reproduction in any form whatsoever, translation or lending, hiring, and sale of the publication in whole or in part is not permitted without prior written authorisation of Vauxhall Motors Limited Produced by Raytheon Professional Services Raytheon Training International GmbH Ferdinand Stuttman Straße 1565428 Rüsselsheim Germany
You can also read