UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK Retail CEO
Tracker 2019
Female CEO appointments on the rise,
against a backdrop of fewer overall
CEO changes in the past year.
UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK RETAIL CEO TRACKER REPORT 2019

2019 Korn Ferry UK Retail CEO Tracker

Britain remains at the centre of an economic and geopolitical
storm, and most within Retail have never had it so tough.
Consumers have never been more demanding. Competition
from new entrants continues unabated and the talent required
to lead our industry through transformational change is in
short supply.

Our Retail landscape today seems to be split into two: established bricks-
and-mortar retailers struggling to compete in a new world, and pure-play
online retailers who continue to enjoy phenomenal growth, limited only
by their own capacity and resources.

There has never been a more pressing time to develop the next generation
of CEOs who are reflective of the consumer base – agile, diverse and
digitally savvy. This is the seventh Annual Retail CEO Tracker report, which
tracks the changes in CEO moves across the sector, category by category
and year on year. We hope you enjoy reading it.

Author: Sarah Lim
Managing Director & Sector Lead, Retail, EMEA
Korn Ferry International

Contributors: Zoe Duke & Sacha Trimbee

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
2019 UK Retail CEO Tracker

        WOMEN RISE
        TO THE TOP
        Despite the political backdrop and headwinds in the Retail sector,
        CEO changes were down 12% from the previous year. Of the newly
       appointed CEOs, a quarter were female, representing the most
       significant improvement since the Annual Retail CEO Tracker
       was first published in 2012.

    Introduction

    At a macro level, the UK economy grew modestly during 2018, with
    figures likely to show growth of about 1.3% for the full year once
    released. For the Retail sector, 2018 proved to be one of the most
    difficult years on record, with a drop in retail sales, an increasing
    number of CVAs, rising costs due to the weakness of sterling,
    and the ongoing threat of a no-deal exit from the EU.

    Yet irrespective of the unpredictability of both the political and economic landscape,
    and seismic change at a sector level, the Retail sector has made a significant
    breakthrough in the ratio of female to male CEOs appointed in the past year.
    While the overall number of CEOs changing seats dropped from 50 to 44 year
    on year, nearly 25% of those CEOs appointed to the sector were female, up from
    18% in the previous year. This is the most significant improvement in female CEO
    appointments since the Annual Retail CEO Tracker was first published in 2012.

    The Annual Retail CEO Tracker follows changes in CEO appointments, analysing
    over 200 retailers/brands operating throughout the UK and Ireland, across
    all categories. It covers all major brands and retailers, online and physical,
    for companies whose revenues are at least £50m per annum or more.

    44 CEOs 24%
    changed seats, down from                   of newly appointed CEOs in
    50 the previous year                       the Retail sector were female

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK RETAIL CEO TRACKER REPORT 2019

              46% of newly appointed
             CEOs came from a functional
            background in Commercial –
            either Sales or Trading/ Buying
            and Merchandising.

          2018 HIGHLIGHTS:
         Five notable findings from this year’s Annual Retail
         CEO Tracker:
         • There were significantly fewer CEO changes last year
           (44) compared with the number in the previous year
          (50) – down 12%.
        • The percentage of female CEOs appointed has increased
          dramatically to 24%; almost one in four CEOs appointed
         in the past year were female.
       • 37% of CEO changes saw the former CEO in place for
         less than three years. In a significant number of these,
        the CEO had been changed twice or in some cases three
        times in the past three to four years.
      • 46% of newly appointed CEOs came from a functional
        background in Commercial – either Sales or Trading/
        Buying and Merchandising. There was a marked drop-off
       in the number of appointed CEOs from a Finance
       or Strategy background.
    • 55% of all retail CEO changes occurred within the Fashion,
      Luxury, Apparel and Department Store Sectors. Yet of the
     21 CEOs appointed, only five were internally promoted,
     raising the question of whether Fashion and Apparel
     businesses are doing enough about succession planning.

  Macro factors affecting the Retail sector
 • Brexit uncertainty may be a contributing factor as to
   why businesses are being more cautious about making
  CEO changes.
• The sector continues to undergo seismic transformation
  with the shift from high street to online.
• There is a well-publicised uneven playing field from
  a taxation standpoint between pure-play online and
 traditional bricks-and-mortar retailers.

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
Overall Summary
    CEO changes in the past 12 months

    Compared to the previous year, 2018 saw a significant
    drop of 12% in the number of Retail CEO changes, with
    44 announced changes of CEO versus 50 in 2017. Out of
    the CEO changes announced, three are yet to be appointed/
    announced (Clarks, House of Fraser and N Brown).

    Thirteen of the 44 companies that changed CEOs were owned or part-
    owned by private equity/VC funds including Permira, Advent, Bain Capital,
    Blue Gem, Baring Private Equity Asia, Lion Capital and Bridgepoint.
    Fifteen of the companies were private/family/member owned, and the
    remainder were either publicly-quoted or part publicly-quoted companies.

    Many changes have been driven by:
    • ownership change, for example at Belstaff, Farrow & Ball,
      Ideal Shopping, Nisa and Jigsaw;
    • owner/founder transition, for example at Boohoo, Office,
      Oak Furniture Land and The Range;
                                                                                55%
                                                                                of CEO changes were in the Fashion,
    • broader CEO succession planning, for example at Selfridges                Luxury, Apparel and Department
      or TM Lewin; and/or poor trading performance.                             Store sectors.

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK RETAIL CEO TRACKER REPORT 2019

    Thirteen of the 44 companies that changed CEOs were
    owned or part-owned by private equity/VC funds.

Specific sector note                                        CEOs to watch
In the past year, 55% of the CEO changes (24/44)            Notable ‘ones to watch’ of the bigger CEO appointments
were in the Fashion, Luxury, Apparel and Department         made in the past year include the following:
Store sectors. Only five of these were internal
                                                            • John Lyttle, who takes the reins as first-time CEO
appointments: All Saints, Hobbs, Oasis/Warehouse,
                                                              at Boohoo in March 2019, with the co-founder joint
Selfridges and Whistles. This inevitably raises two
                                                              CEOs transitioning to Executive Chair and Executive
questions: (1) to what extent is this a result of extreme
                                                              Director roles respectively;
sector stress, and (2) is this sub-sector of Retail so
poor at succession planning compared to others that         • Sebastian James, who joined Walgreens Boots
76% of the CEO appointments in the sector had to be           Alliance in September 2018, effectively as the CEO
made externally?                                              for the Boots business, with a brief to reinvigorate
                                                              the brand and make advances in digital;
                                                            • Alex Baldock at Dixons Carphone, with a significant

76%
                                                              job ahead of him to turn around the fortunes of
                                                              the mobile business and to fully integrate Dixons
                                                              and Carphone;
                                                            • Henry Birch who took over from Alex Baldock
of all new CEO appointments in the Fashion,                   as CEO of Shop Direct.
Luxury, Apparel and Department Store
sectors, were made externally.

Of the rest
Key Grocery sector appointments in the past 12 months                   CEO Changes by Sub-Sector
were Jason Tarry as UK CEO of Tesco, Kari Daniels as
CEO of Tesco Ireland, and Ken Towle as CEO of Nisa
(part of The Co-op Group).
Notable appointments within Home and Garden in
                                                                   5%
the past year were Anthony Davey at Farrow & Ball,                                 6%
Javier Quiñones at IKEA UK, Tim Stacey at DFS and
Terry King at Oak Furniture Land. The Screwfix and              7%
B&Q CEO roles changed again this year (both internal
moves), with John Mewett’s appointment at Screwfix
and Graham Bell’s appointment at B&Q.                                                                50%
Key online CEO appointments in the past 12 months                        18%
were Henry Birch at Shop Direct, John Lyttle at Boohoo
and Barrie Seidenberg at Notonthehighstreet.
                                                                                     9%

                                                                     Fashion, Luxury & Apparel       Department Store
                                                                     Grocery                         Pureplay
                                                                     Home & Garden                   Other

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
Increase in female CEO appointments

      While the overall number of CEOs appointed dropped over the past year,
     there was a significant percentage increase in the number of female CEOs
     appointed – over 24%, up from 6% in the previous year. This is the highest
     number in any year since the CEO Tracker started in 2012.

    6%
    increase in appointments
    of female CEOs from 2017

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
UK RETAIL CEO TRACKER REPORT 2019

         Female Representation at the Top

                                     24%

                 76%

                       Female      Male

In the past 12 months, ten of the 41 CEOs appointed       Seven-year trend of female CEO
(24.3%) were female. These were: Helen Wright at
                                                          appointments in Retail
Belstaff, Melinda Paraie at Cath Kidston, Liz Evans
at Fat Face, Suzanne Harlow at Jack Wills, Barbara        The period from 2012 to 2018 shows a small improvement
Campos at Joseph, Erica Vilkauls at LK Bennett, Barrie    in the number of women appointed into CEO roles
Seidenberg at Notonthehighstreet, Anne Pitcher at         in the industry year by year, but, more significantly,
Selfridges Group, Kari Daniels at Tesco Ireland and       a step-up in percentage terms as a whole.
Helen Williamson at Whistles.
Of these ten appointments:                                         Seven Year Trend of Female CEO
• Only three are proven former CEOs – Helen Wright,
                                                                      Appointments in UK Retail
  Liz Evans and Barrie Seidenberg;
• The rest are ‘step up’ candidates in their first true   10                                                         25%
  CEO role – either from a divisional MD role, or
  from a functional role in Commercial/Buying and
  Merchandising.                                          8                                                          20%
• Sector-wise, with the exception of Kari Daniels at
  Tesco Ireland, all have gone into roles in Fashion/
  Apparel/Gifting sub-sectors;                            6                                                          15%

• All ten have come up through a strong background
  in Commercial and Trading/Buying and Merchandising
  in their former careers.                                4                                                          10%

                                                          2                                                          5%

    In the past 12 months, ten of
    the 41 CEOs appointed (24.3%)                               2012   2013   2014     2015   2016    2017    2018

    were female.                                                       Number of women appointed
                                                                       Percentage of Total CEO appointments

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UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
CEO tenure

     More than a third (37%) of the CEO changes
     made in the past year saw the former
     CEO in place for less than three years.
     This excludes Boux Avenue, which had no
     CEO prior to Michael Kerr’s appointment.

     The 16 companies that previously had its CEO for
     less than three years were: B&Q, Boots, Charles
     Tyrwhitt, Clarks, Crew Clothing, Hobbycraft, House
     of Fraser, Joseph, Lacoste UK, LK Bennett, Nisa,
     Notonthehighstreet, Pets at Home, The Range,
     Screwfix and Whistles. Of these 16 companies,
     with a couple of notable exceptions, the majority
     have seen rapid change at the top as a result
     of company performance/restructuring and/or
     friction between investors/owners and the CEO.
     In some of these cases, the CEO seat has
     changed at least twice in the past three to
     four years – at B&Q, Screwfix, LK Bennett, Nisa,
     Pets at Home, Hobbycraft, House of Fraser and
     Whistles. This churn reflects a combination of
     factors, but in particular trading performance
     and/or ownership change.

     37%
     of CEO changes in the last year
     saw the former CEO in place for
     less than three years

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UK RETAIL CEO TRACKER REPORT 2019

               unctional heritage of the CEOs appointed
              F
              in the past 12 months:

             Functional Background of the CEOs Appointed

                                  2%

                                        22%
                                                              Operations
                                                              Finance
                                                              Marketing
                  46%                                         Strategy
                                            15%               Commercial/Buying/
                                                               Merchandising
                                                              Other
                                      10%

                                      5%

       Of the CEOs appointed in the past 12 months, 46% (19/41) came from a
       Commercial/Sales or Trading/Buying and Merchandising background. These
      included: Helen Wright (Belstaff), John Lyttle (Boohoo), Michael Kerr (Boux
     Avenue), Melinda Paraie (Cath Kidston), Kenny Wilson (Doc Martens), Liz Evans
     (Fat Face), Suzanne Harlow (Jack Wills), Barbara Campos (Joseph), Jamie Givens
    (Lacoste UK), Erica Vilkauls (LK Bennett), Lorenzo Moretti (Office), Simon Pickering
    (Phase Eight), Anne Pitcher (Selfridges) Jason Tarry (Tesco UK), Kari Daniels (Tesco
   Ireland) and Helen Williamson (Whistles).
   Twenty-two per cent (9/41) came from a Retail/Operations background, including
  Graham Bell (B&Q), Michael Stanier (Charles Tyrwhitt), Dominic Jordan (Hobbycraft),
  Javier Quiñones (IKEA UK) and Peter Pritchard (Pets at Home). And 10% (4/41) had
 a formative career in Brand Marketing, namely: Anthony Davey (Farrow & Ball), Adil
 Mehboob-Khan (Liberty of London), Barrie Seidenberg (Notonthehighstreet) and Hash
 Ladha (Oasis/Warehouse).
 In a marked shift from last year, only 15% (6/41) came via the Finance route into general
 management – In 2017, those from Finance and Strategy backgrounds combined made
 up 30% of the total of CEOs appointed. Perhaps this indicates a change in view – that
cost restructuring alone will not solve the sector’s issues and that a greater focus
on product, commercial trading and merchandising will be required to navigate the
challenges ahead.

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Internal promotion to CEO

     In the past 12 months, the number of CEOs                     Internal Promotion to CEO
     appointed as a result of internal promotion
     was broadly similar to the previous year –
     41% versus 40%.

     The year before, many of the internal appointments were
     the drafting in of an existing Chairman or NED to be
     caretaker of the CEO seat at a time of change. This year,
     the vast majority of the internal appointments made
     (17/41) were as a result of either internal promotion or an
                                                                                               41%
     internal reshuffle. These included Giles Hurley at Aldi UK,
     Tim Stacey at DFS, Justin Hampshire at Hobbs, Helen           59%
     Williamson at Whistles, Javier Quiñones at IKEA UK,
     Terry King at Oak Furniture Land, Hash Ladha at Oasis/
     Warehouse, Peter Pritchard at Pets at Home, Anne Pitcher
     at Selfridges Group, Jason Tarry and Kari Daniels at Tesco,
     and Onur Köksal at Vision Express.

                                                                         Internal   External

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UK RETAIL CEO TRACKER REPORT 2019

Inside or outside of sector?

                                                                   3   out of 41
As in 2017, the prevailing trend has been to recruit from within
Retail. Of the 41 appointments made in the past 12 months,
                                                                       appointments came from outside the
only three came from outside the sector, and all of these
                                                                       retail sector over the past 12 months
came from Leisure, Gaming or Entertainment. This may be
in order to bring in critical knowledge from sectors which

                                                                   6
are both adjacent to Retail, but also considered to be
more advanced in their digital approach. These appointees              out of 41
were Henry Birch, moving from Betting/Gaming to Shop                   CEOs were appointed from outside
Direct, Barrie Seidenberg at Notonthehighstreet (formerly              the UK in 2018
in Online Travel), and Jamie Martin at Ideal Shopping
(formerly in Broadcasting/Media).

International CEO appointments
Similar to 2017, during 2018 the number of CEOs appointed
from outside the UK was low – only six out of 41 (15%).
This is in stark contrast to five years ago when we saw
14 non-British CEOs appointed in the year.
The international (non-British) CEOs appointed last
year were: Melinda Paraie at Cath Kidston (background
at Coach in the USA), Javier Quiñones at IKEA UK
(internal move), Barbara Campos at Joseph (French,
from a Luxury background), Barrie Seidenberg at
Notonthehighstreet (American, from Online Travel),
Lorenzo Moretti at Office (Italian, formerly Nike
and Gap), and Onur Köksal at Vision Express
(Turkish, an internal transfer from the Grand Vision
parent company).

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Overall outlook for 2019

          Despite its challenges, 2018 was a more stable
         year in terms of CEO changes, with considerably
         fewer moves than in the previous year. It remains
        to be seen whether this is the calm before the
        storm. With 2019 looking to be a year of heightened
       uncertainty – particularly the first half – we predict
       a high level of CEO changes. Fasten your seatbelts:
       a rollercoaster of a ride beckons in 2019…

     Listing of Retail CEO changes during 2018

      Company Name                        New CEOs announced as                 Company Name              New CEOs announced as
                                            appointed during 2018                                           appointed during 2018
      Aldi UK                                              Giles Hurley         Jigsaw                           Chris Stephenson
      AllSaints                                             Pete Wood           Joseph                           Barbara Campos
      B&Q                                                 Graham Bell           Lacoste UK                           Jamie Givens
      Belstaff                                           Helen Wright           Liberty London                Adil Mehboob-Khan
      Boohoo                                              John Lyttle *         LK Bennett                           Erica Vilkauls
      Boots                                          Sebastian James            N Brown                                       TBA
      Boux Avenue                                         Michael Kerr          Nisa                                    Ken Towle
      Cath Kidston                                      Melinda Paraie          Notonthehighstreet              Barrie Seidenberg
      Charles Tyrwhitt                                 Michael Stanier          Oak Furniture Land                      Terry King
      Clarks                                                        TBA         Oasis & Warehouse Group               Hash Ladha
      Crew Clothing                                       David Butler          Office                            Lorenzo Moretti
      DFS                                                   Tim Stacey          Pets at Home                       Peter Pritchard
      Dixons Carphone                                    Alex Baldock           Phase Eight                       Simon Pickering
      Dr Martens                                         Kenny Wilson           Screwfix                             John Mewett
      Farrow & Ball                                   Anthony Davey             Selfridges Group                     Anne Pitcher
      Fat Face                                              Liz Evans *         Shop Direct                           Henry Birch
      Hobbs                                         Justin Hampshire            Tesco UK                              Jason Tarry
      Hobbycraft                                      Dominic Jordan            Tesco Ireland                         Kari Daniels
      House of Fraser                                               TBA         The Range                           Chris Dawson
      Ideal Shopping Direct                               Jamie Martin          TM Lewin                              Sven Gaede
      IKEA                                            Javier Quiñones           Vision Express                        Onur Köksal
      Jack Wills                                     Suzanne Harlow             Whistles                         Helen Williamson

     *Appointed and announced during 2018 but will start in role during 2019.

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About Korn Ferry
Korn Ferry is a global organisational consulting firm. We help companies
select and hire top leaders to grow their businesses to maximise shareholder
return. Furthermore, we help them design their organisation – the structure,
the roles and responsibilities, as well as support how they compensate,
develop and motivate their people. Our approximately 7,000 colleagues
serve clients in more than 50 countries.
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