UK Retail CEO Tracker 2019 - Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year - Korn Ferry
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UK Retail CEO Tracker 2019 Female CEO appointments on the rise, against a backdrop of fewer overall CEO changes in the past year.
UK RETAIL CEO TRACKER REPORT 2019 2019 Korn Ferry UK Retail CEO Tracker Britain remains at the centre of an economic and geopolitical storm, and most within Retail have never had it so tough. Consumers have never been more demanding. Competition from new entrants continues unabated and the talent required to lead our industry through transformational change is in short supply. Our Retail landscape today seems to be split into two: established bricks- and-mortar retailers struggling to compete in a new world, and pure-play online retailers who continue to enjoy phenomenal growth, limited only by their own capacity and resources. There has never been a more pressing time to develop the next generation of CEOs who are reflective of the consumer base – agile, diverse and digitally savvy. This is the seventh Annual Retail CEO Tracker report, which tracks the changes in CEO moves across the sector, category by category and year on year. We hope you enjoy reading it. Author: Sarah Lim Managing Director & Sector Lead, Retail, EMEA Korn Ferry International Contributors: Zoe Duke & Sacha Trimbee 3
2019 UK Retail CEO Tracker WOMEN RISE TO THE TOP Despite the political backdrop and headwinds in the Retail sector, CEO changes were down 12% from the previous year. Of the newly appointed CEOs, a quarter were female, representing the most significant improvement since the Annual Retail CEO Tracker was first published in 2012. Introduction At a macro level, the UK economy grew modestly during 2018, with figures likely to show growth of about 1.3% for the full year once released. For the Retail sector, 2018 proved to be one of the most difficult years on record, with a drop in retail sales, an increasing number of CVAs, rising costs due to the weakness of sterling, and the ongoing threat of a no-deal exit from the EU. Yet irrespective of the unpredictability of both the political and economic landscape, and seismic change at a sector level, the Retail sector has made a significant breakthrough in the ratio of female to male CEOs appointed in the past year. While the overall number of CEOs changing seats dropped from 50 to 44 year on year, nearly 25% of those CEOs appointed to the sector were female, up from 18% in the previous year. This is the most significant improvement in female CEO appointments since the Annual Retail CEO Tracker was first published in 2012. The Annual Retail CEO Tracker follows changes in CEO appointments, analysing over 200 retailers/brands operating throughout the UK and Ireland, across all categories. It covers all major brands and retailers, online and physical, for companies whose revenues are at least £50m per annum or more. 44 CEOs 24% changed seats, down from of newly appointed CEOs in 50 the previous year the Retail sector were female 4
UK RETAIL CEO TRACKER REPORT 2019 46% of newly appointed CEOs came from a functional background in Commercial – either Sales or Trading/ Buying and Merchandising. 2018 HIGHLIGHTS: Five notable findings from this year’s Annual Retail CEO Tracker: • There were significantly fewer CEO changes last year (44) compared with the number in the previous year (50) – down 12%. • The percentage of female CEOs appointed has increased dramatically to 24%; almost one in four CEOs appointed in the past year were female. • 37% of CEO changes saw the former CEO in place for less than three years. In a significant number of these, the CEO had been changed twice or in some cases three times in the past three to four years. • 46% of newly appointed CEOs came from a functional background in Commercial – either Sales or Trading/ Buying and Merchandising. There was a marked drop-off in the number of appointed CEOs from a Finance or Strategy background. • 55% of all retail CEO changes occurred within the Fashion, Luxury, Apparel and Department Store Sectors. Yet of the 21 CEOs appointed, only five were internally promoted, raising the question of whether Fashion and Apparel businesses are doing enough about succession planning. Macro factors affecting the Retail sector • Brexit uncertainty may be a contributing factor as to why businesses are being more cautious about making CEO changes. • The sector continues to undergo seismic transformation with the shift from high street to online. • There is a well-publicised uneven playing field from a taxation standpoint between pure-play online and traditional bricks-and-mortar retailers. 5
Overall Summary CEO changes in the past 12 months Compared to the previous year, 2018 saw a significant drop of 12% in the number of Retail CEO changes, with 44 announced changes of CEO versus 50 in 2017. Out of the CEO changes announced, three are yet to be appointed/ announced (Clarks, House of Fraser and N Brown). Thirteen of the 44 companies that changed CEOs were owned or part- owned by private equity/VC funds including Permira, Advent, Bain Capital, Blue Gem, Baring Private Equity Asia, Lion Capital and Bridgepoint. Fifteen of the companies were private/family/member owned, and the remainder were either publicly-quoted or part publicly-quoted companies. Many changes have been driven by: • ownership change, for example at Belstaff, Farrow & Ball, Ideal Shopping, Nisa and Jigsaw; • owner/founder transition, for example at Boohoo, Office, Oak Furniture Land and The Range; 55% of CEO changes were in the Fashion, • broader CEO succession planning, for example at Selfridges Luxury, Apparel and Department or TM Lewin; and/or poor trading performance. Store sectors. 6
UK RETAIL CEO TRACKER REPORT 2019 Thirteen of the 44 companies that changed CEOs were owned or part-owned by private equity/VC funds. Specific sector note CEOs to watch In the past year, 55% of the CEO changes (24/44) Notable ‘ones to watch’ of the bigger CEO appointments were in the Fashion, Luxury, Apparel and Department made in the past year include the following: Store sectors. Only five of these were internal • John Lyttle, who takes the reins as first-time CEO appointments: All Saints, Hobbs, Oasis/Warehouse, at Boohoo in March 2019, with the co-founder joint Selfridges and Whistles. This inevitably raises two CEOs transitioning to Executive Chair and Executive questions: (1) to what extent is this a result of extreme Director roles respectively; sector stress, and (2) is this sub-sector of Retail so poor at succession planning compared to others that • Sebastian James, who joined Walgreens Boots 76% of the CEO appointments in the sector had to be Alliance in September 2018, effectively as the CEO made externally? for the Boots business, with a brief to reinvigorate the brand and make advances in digital; • Alex Baldock at Dixons Carphone, with a significant 76% job ahead of him to turn around the fortunes of the mobile business and to fully integrate Dixons and Carphone; • Henry Birch who took over from Alex Baldock of all new CEO appointments in the Fashion, as CEO of Shop Direct. Luxury, Apparel and Department Store sectors, were made externally. Of the rest Key Grocery sector appointments in the past 12 months CEO Changes by Sub-Sector were Jason Tarry as UK CEO of Tesco, Kari Daniels as CEO of Tesco Ireland, and Ken Towle as CEO of Nisa (part of The Co-op Group). Notable appointments within Home and Garden in 5% the past year were Anthony Davey at Farrow & Ball, 6% Javier Quiñones at IKEA UK, Tim Stacey at DFS and Terry King at Oak Furniture Land. The Screwfix and 7% B&Q CEO roles changed again this year (both internal moves), with John Mewett’s appointment at Screwfix and Graham Bell’s appointment at B&Q. 50% Key online CEO appointments in the past 12 months 18% were Henry Birch at Shop Direct, John Lyttle at Boohoo and Barrie Seidenberg at Notonthehighstreet. 9% Fashion, Luxury & Apparel Department Store Grocery Pureplay Home & Garden Other 7
Increase in female CEO appointments While the overall number of CEOs appointed dropped over the past year, there was a significant percentage increase in the number of female CEOs appointed – over 24%, up from 6% in the previous year. This is the highest number in any year since the CEO Tracker started in 2012. 6% increase in appointments of female CEOs from 2017 8
UK RETAIL CEO TRACKER REPORT 2019 Female Representation at the Top 24% 76% Female Male In the past 12 months, ten of the 41 CEOs appointed Seven-year trend of female CEO (24.3%) were female. These were: Helen Wright at appointments in Retail Belstaff, Melinda Paraie at Cath Kidston, Liz Evans at Fat Face, Suzanne Harlow at Jack Wills, Barbara The period from 2012 to 2018 shows a small improvement Campos at Joseph, Erica Vilkauls at LK Bennett, Barrie in the number of women appointed into CEO roles Seidenberg at Notonthehighstreet, Anne Pitcher at in the industry year by year, but, more significantly, Selfridges Group, Kari Daniels at Tesco Ireland and a step-up in percentage terms as a whole. Helen Williamson at Whistles. Of these ten appointments: Seven Year Trend of Female CEO • Only three are proven former CEOs – Helen Wright, Appointments in UK Retail Liz Evans and Barrie Seidenberg; • The rest are ‘step up’ candidates in their first true 10 25% CEO role – either from a divisional MD role, or from a functional role in Commercial/Buying and Merchandising. 8 20% • Sector-wise, with the exception of Kari Daniels at Tesco Ireland, all have gone into roles in Fashion/ Apparel/Gifting sub-sectors; 6 15% • All ten have come up through a strong background in Commercial and Trading/Buying and Merchandising in their former careers. 4 10% 2 5% In the past 12 months, ten of the 41 CEOs appointed (24.3%) 2012 2013 2014 2015 2016 2017 2018 were female. Number of women appointed Percentage of Total CEO appointments 9
CEO tenure More than a third (37%) of the CEO changes made in the past year saw the former CEO in place for less than three years. This excludes Boux Avenue, which had no CEO prior to Michael Kerr’s appointment. The 16 companies that previously had its CEO for less than three years were: B&Q, Boots, Charles Tyrwhitt, Clarks, Crew Clothing, Hobbycraft, House of Fraser, Joseph, Lacoste UK, LK Bennett, Nisa, Notonthehighstreet, Pets at Home, The Range, Screwfix and Whistles. Of these 16 companies, with a couple of notable exceptions, the majority have seen rapid change at the top as a result of company performance/restructuring and/or friction between investors/owners and the CEO. In some of these cases, the CEO seat has changed at least twice in the past three to four years – at B&Q, Screwfix, LK Bennett, Nisa, Pets at Home, Hobbycraft, House of Fraser and Whistles. This churn reflects a combination of factors, but in particular trading performance and/or ownership change. 37% of CEO changes in the last year saw the former CEO in place for less than three years 10
UK RETAIL CEO TRACKER REPORT 2019 unctional heritage of the CEOs appointed F in the past 12 months: Functional Background of the CEOs Appointed 2% 22% Operations Finance Marketing 46% Strategy 15% Commercial/Buying/ Merchandising Other 10% 5% Of the CEOs appointed in the past 12 months, 46% (19/41) came from a Commercial/Sales or Trading/Buying and Merchandising background. These included: Helen Wright (Belstaff), John Lyttle (Boohoo), Michael Kerr (Boux Avenue), Melinda Paraie (Cath Kidston), Kenny Wilson (Doc Martens), Liz Evans (Fat Face), Suzanne Harlow (Jack Wills), Barbara Campos (Joseph), Jamie Givens (Lacoste UK), Erica Vilkauls (LK Bennett), Lorenzo Moretti (Office), Simon Pickering (Phase Eight), Anne Pitcher (Selfridges) Jason Tarry (Tesco UK), Kari Daniels (Tesco Ireland) and Helen Williamson (Whistles). Twenty-two per cent (9/41) came from a Retail/Operations background, including Graham Bell (B&Q), Michael Stanier (Charles Tyrwhitt), Dominic Jordan (Hobbycraft), Javier Quiñones (IKEA UK) and Peter Pritchard (Pets at Home). And 10% (4/41) had a formative career in Brand Marketing, namely: Anthony Davey (Farrow & Ball), Adil Mehboob-Khan (Liberty of London), Barrie Seidenberg (Notonthehighstreet) and Hash Ladha (Oasis/Warehouse). In a marked shift from last year, only 15% (6/41) came via the Finance route into general management – In 2017, those from Finance and Strategy backgrounds combined made up 30% of the total of CEOs appointed. Perhaps this indicates a change in view – that cost restructuring alone will not solve the sector’s issues and that a greater focus on product, commercial trading and merchandising will be required to navigate the challenges ahead. 11
Internal promotion to CEO In the past 12 months, the number of CEOs Internal Promotion to CEO appointed as a result of internal promotion was broadly similar to the previous year – 41% versus 40%. The year before, many of the internal appointments were the drafting in of an existing Chairman or NED to be caretaker of the CEO seat at a time of change. This year, the vast majority of the internal appointments made (17/41) were as a result of either internal promotion or an 41% internal reshuffle. These included Giles Hurley at Aldi UK, Tim Stacey at DFS, Justin Hampshire at Hobbs, Helen 59% Williamson at Whistles, Javier Quiñones at IKEA UK, Terry King at Oak Furniture Land, Hash Ladha at Oasis/ Warehouse, Peter Pritchard at Pets at Home, Anne Pitcher at Selfridges Group, Jason Tarry and Kari Daniels at Tesco, and Onur Köksal at Vision Express. Internal External 12
UK RETAIL CEO TRACKER REPORT 2019 Inside or outside of sector? 3 out of 41 As in 2017, the prevailing trend has been to recruit from within Retail. Of the 41 appointments made in the past 12 months, appointments came from outside the only three came from outside the sector, and all of these retail sector over the past 12 months came from Leisure, Gaming or Entertainment. This may be in order to bring in critical knowledge from sectors which 6 are both adjacent to Retail, but also considered to be more advanced in their digital approach. These appointees out of 41 were Henry Birch, moving from Betting/Gaming to Shop CEOs were appointed from outside Direct, Barrie Seidenberg at Notonthehighstreet (formerly the UK in 2018 in Online Travel), and Jamie Martin at Ideal Shopping (formerly in Broadcasting/Media). International CEO appointments Similar to 2017, during 2018 the number of CEOs appointed from outside the UK was low – only six out of 41 (15%). This is in stark contrast to five years ago when we saw 14 non-British CEOs appointed in the year. The international (non-British) CEOs appointed last year were: Melinda Paraie at Cath Kidston (background at Coach in the USA), Javier Quiñones at IKEA UK (internal move), Barbara Campos at Joseph (French, from a Luxury background), Barrie Seidenberg at Notonthehighstreet (American, from Online Travel), Lorenzo Moretti at Office (Italian, formerly Nike and Gap), and Onur Köksal at Vision Express (Turkish, an internal transfer from the Grand Vision parent company). 13
Overall outlook for 2019 Despite its challenges, 2018 was a more stable year in terms of CEO changes, with considerably fewer moves than in the previous year. It remains to be seen whether this is the calm before the storm. With 2019 looking to be a year of heightened uncertainty – particularly the first half – we predict a high level of CEO changes. Fasten your seatbelts: a rollercoaster of a ride beckons in 2019… Listing of Retail CEO changes during 2018 Company Name New CEOs announced as Company Name New CEOs announced as appointed during 2018 appointed during 2018 Aldi UK Giles Hurley Jigsaw Chris Stephenson AllSaints Pete Wood Joseph Barbara Campos B&Q Graham Bell Lacoste UK Jamie Givens Belstaff Helen Wright Liberty London Adil Mehboob-Khan Boohoo John Lyttle * LK Bennett Erica Vilkauls Boots Sebastian James N Brown TBA Boux Avenue Michael Kerr Nisa Ken Towle Cath Kidston Melinda Paraie Notonthehighstreet Barrie Seidenberg Charles Tyrwhitt Michael Stanier Oak Furniture Land Terry King Clarks TBA Oasis & Warehouse Group Hash Ladha Crew Clothing David Butler Office Lorenzo Moretti DFS Tim Stacey Pets at Home Peter Pritchard Dixons Carphone Alex Baldock Phase Eight Simon Pickering Dr Martens Kenny Wilson Screwfix John Mewett Farrow & Ball Anthony Davey Selfridges Group Anne Pitcher Fat Face Liz Evans * Shop Direct Henry Birch Hobbs Justin Hampshire Tesco UK Jason Tarry Hobbycraft Dominic Jordan Tesco Ireland Kari Daniels House of Fraser TBA The Range Chris Dawson Ideal Shopping Direct Jamie Martin TM Lewin Sven Gaede IKEA Javier Quiñones Vision Express Onur Köksal Jack Wills Suzanne Harlow Whistles Helen Williamson *Appointed and announced during 2018 but will start in role during 2019. 14
About Korn Ferry Korn Ferry is a global organisational consulting firm. We help companies select and hire top leaders to grow their businesses to maximise shareholder return. Furthermore, we help them design their organisation – the structure, the roles and responsibilities, as well as support how they compensate, develop and motivate their people. Our approximately 7,000 colleagues serve clients in more than 50 countries.
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