UEFA National Association Research - Football Association of Wales May 2022
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UEFA National Association Research Football Association of Wales May 2022 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Contents 3 Methodology 33 National Team Perceptions 5 Sports & Football Interest 38 FAW: Perceptions & Communications 9 Sports & Football Participation: 54 1 page summary Adults & Children 22 Women’s Football 28 Domestic Football 2 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Research Scope UEFA Grow research programme Method Sample group Survey content • Fieldwork was conducted using an • 1000 nationally representative • The same questionnaire script as used in all Online methodology respondents per market UEFA GROW projects was used • Fieldwork took place between 4th • Representative on age / gender & • Questionnaire contents include April – 22nd April 2022 region within each market • Sports Interest / participation / barriers / (for men, women and children) • The report also shows data from waves of research that took place in • Competition interest and imagery 2016 & 2019 • Football following (including attendance) • CAWI methodology • 2019: Fieldwork dates 9th April – • Club and National Team following and perception 22nd April • 2016: 17th December 2016 – 6th • National Association image perception January 2017 • Sports & Football media consumption • The average length of interviews was • Country specific questions 21 minutes 3 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Sampling Nationally representative sample of the 18+ population based on age, gender and region Gender Age distribution Children in household Region Average Age: 42.5 % with children in HH: 44% Child aged: North Wales 26% 18-24 15% Boys in HH aged 6- 11% 17 years old Mid Wales 11% 25-34 19% Female Male 35-44 18% Girls in HH aged 6- 18% 51% 49% 17 years old South East Wales 34% 45-54 23% Parents of ch ildren 55-65 26% aged 6-17 years 30% South West Wales 29% old Base: Total sample 2022 (1000) 4 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Sports & Football Interest 5 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Sports interest Football has become the #1 sport in Wales (47%), ahead of Rugby Union (45%). Football interest is in line with the European benchmark. Wales 2016 Wales 2019 Wales 2022 43% European 39% Wales Football Benchmark European Benchmark 47% 48% Males 61% 63% 43% Rugby Union 42% 45% Females 33% 34% 7% 16% Boxing 17% 22% 12% 31% Tennis 21% 20% 24% 22% Motorsport 18% 18% 19% S1: Which of these sports do you follow? Base: All respondents 2022 (1000), 2019 (800), 2016 (831) Benchmark (67357) Represents a significant increase / decrease vs. 6 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Football interest Split by age Football interest has increased by 7% since 2019. Significant increases in football interest among both males (from 51% to 61%) and females (27% to 33%) and among those aged 35 or younger. 2019 2022 61% 51% 50% 52% 47% 46% 45% 42% 42% 43% 39% 39% 36% 33% 34% 27% Total Male Female 18-24 25-34 35-44 45-54 55-65 S1. Which of these sports do you follow? Base: Total 2022 (1000) Male (490) Female (510) Aged: 18-24 (147), 25-34 (191), 35-44 (179), 45-55 (227) 55+ (256) Represents a significant increase / decrease vs. 7 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. those 2019 @ 95% confidence
Sports image Almost 9 in 10 (85%) feel positive about football; this is a significant increase from 2019 scores (74%) and in line with the European benchmark (85%). European Benchmark European Benchmark Negative Negative Positive Positive 2016 14% 80% Football 2019 18% 74% -10% 2022 10% 85% 85% 2016 2% 93% Rugby Union 2019 2% 98% -2% 2022 4% 95% 95% 2016 12% 87% Tennis 2019 11% 85% -2% 2022 8% 90% 95% 2016 1% 95% Motorsport 2019 3% 92% -4% 2022 6% 87% 90% 2016 4% 90% Athletics 2019 6% 87% -5% 2022 3% 96% 91% 2016 Swimming 2019 8% 88% -2% 2022 10% 84% 94% NA11: How do you rate the overall image of each sport? Base: Followers of each sport: Football (428), Basketball (55), Motorsport (134) Swimming (93), Athletics (70), Tennis (120) Represents a significant increase / decrease vs. 8 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Sports & Football Participation: Adults & Children 9 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Sports participation Adults & children Adult football participation (17%) has increased significantly since 2019 (9%) and is now above the European benchmark; it is ranked 3rd behind exercising for fitness (24%) and swimming (19%). Children's participation in football (40%) is ranked #1, scoring level with 2019. Wales 2016 Wales 2019 Wales 2022 European Benchmark ADULTS CHILDREN 20% 43% #1 Exercising for fitness 18% 24% #1 Football 40% 40% 11% 27% 17% 54% 26% 37% #2 Swimming 15% 19% #2 Swimming 29% 33% 17% European 20% 28% 6% Benchmark 13% 13% #3 Football 9% 17% European #3 Exercising for fitness 11% 17% 38% 23% 14% Benchmark 12% N/A 8% #4 Running N/A 16% 24% 4% #4 Running 10% 17% 3% 11% 16% 15% #5 Cycling 11% 12% #5 Gymnastics 14% 16% 16% 7% 4% 19% Rugby Union 4% Rugby Union 18% #8 6% #7 14% 1% 2% Played sports in the last 12 months: 57% 51% 51% 55% Children played sports in the last 12 months: 79% 76% 73% 73% P1: Which of these sports do you play? P11: Which of these sports do your children play? Base: All respondents 2022 (1000), 2019 (800), 2016 (831) Benchmark (67357) / Children aged between 6-17: 2022 (442) 2019 (218), 2016 (254), Benchmark (20194) 10 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. Represents a significant increase / decrease vs. 2019 @ 95% confidence
Club and pay-to-play football participation Adults 49% of football players in Wales play at a club which is almost double the benchmark (29%). Almost 2 in 3 (61%) pay to play football – significantly above the European benchmark (41%). Wales 2022 European Benchmark % of adults who currently play football % who… 17% …play at a club 49% European Benchmark: 29% % current football players …pay to play football 61% European Benchmark: 41% European Benchmark: European Benchmark: 14% BASE: ALL ADULTS 14% BASE: ADULTS WHO PLAY FOOTBALL P1: Which of these sports do you play? / P1a Do you play in a football club? / P1b Do you pay to play football? Base: All respondents 2022 (1000), Benchmark (67357) / Current football players (168), Benchmark (3169) Represents a significant increase / decrease vs. 11 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Football experience satisfaction Current football players Football experience satisfaction is high for current football players with two thirds (65%) scoring from 8 to 10. 0 - Not satisfied i t at all 1 2 3 4 5 6 7 8 9 10 - Extremely satisfied % 8-10 Mean Score satisfaction All football players 1% 1% 2%2% 6% 8% 15% 27% 13% 24% 7.8 65% Males 1%1% 6% 9% 16% 27% 13% 24% 7.9 65% * Females 7% 3% 7% 3% 14% 28% 14% 24% 7.7 66% 0% 100% *Warning: low base size FAW6. How satisfied are you with your overall experience playing football? Base: Football Players (168) Males (139) Females (29) 12 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Reasons for opinions Current football players Football positivity focuses on the health and social aspects while negativity focuses on the lack of / quality of facilities Positive Negative Scoring 8 – 10 Scoring 0 – 6 Good mentality The team is dedicated Could be a better pitch Plenty of facilities in We don’t have enough my area Needs better facilities players Keeps me fit We never get the Worth it numbers of players we Competitive need Good value No decent venues in my The group is very Prices are high per area so have to travel to Good facilities welcoming to hour play which is time It’s a great friendly team and newcomers consuming and getting local club expensive FAW7. Why do you say that? Base: Football Players (168) Positive (109) Negative (33) 13 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Barriers to football participation Adults Focusing on other sports as a child is a big barrier to playing for both males (26%) and females (19%). Nearly a 1 in 5 (19%) of non-playing females didn't have the opportunity to play football at school. European European Benchmark Benchmark 1 26% I don't like team sports 17% 1 19% I didn't have the opportunity to play football at school 13% 2 22% I focused on other sports as a child 28% 2 19% I focused on other sports as a child 21% 3 10% Other sports are better for fitness 16% 3 17% I don’t like team sports 12% 4 8% I didn't have the opportunity to play football at school 10% 4 8% It’s a masculine sport 22% 5 7% There are a lack of opportunities for me to play as an adult 10% 5 7% There are a lack of opportunities for me to play as an adult 12% P10. You said earlier that you don't play football, why is that? Base: Males who have never played football (101), Benchmark (2969), Females who have never played football (333), Benchmark (19565) Represents a significant increase / decrease vs. 14 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Attitudes to children's involvement in football Almost all Welsh parents (94%) would allow their children to participate in football (benchmark 78%). Similarly, Welsh parents are more likely than the European benchmark to allow their children to watch (94% vs. 83%) and to take their child to a match (83% vs. 68%). European European Don’t know Benchmark Benchmark Disagree Disagree Agree Agree I would be happy to take my child to a football match 5% 19% 12% 83% 68% I would be happy to let my child watch a football game on TV/internet 1% 9% 5% 94% 83% I would be happy to let my child participate in football 2% 12% 4% 94% 78% P16: Do you agree or disagree with the following statements? Base: Parents of children aged between 6-17: 2022 (381) / European Benchmark (25142) Represents a significant increase / decrease vs. 15 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European Benchmark @ 95% confidence
Awareness of football campaigns / initiatives A third of respondents were aware of at least one of these initiatives. This increased to 56% among parents whose children play sport, with Huddle (30%) and Small sided football (29%) scoring highest. All respon dents Parents of ch ildren who play sport 34% NET: Aware of at least one initiative/campaign 56% HUDDLE - aims to introduce girls ag ed between 4 16% and 11 to football in a fun, relaxed, sociable and friendly way 30% SMALL SIDED F OOTBALL - a fun introduction to 14% football through a modified version of the 11-a- side game f or boys and g irls aged 5-12 y ears 29% #Dreig iauCymru - 26 drag on monoliths, were 11% installed in historical sites across Wales prior to the UEFA EURO 2020 squad announcement 15% BE.FOOTBALL - a programme which brings 7% football to schools through a life sk ills approach for female pupils 10% FAW18. Before today, were you aware of the following campaigns led by the FAW? Base: All respondents (1000), Current football players (168), Parents of children aged 6-17 who play sport (147) 16 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Benefits of football for children General health and wellbeing (71%), social skills (64%), and it being fun (62%) report the highest scores for benefits of football for children. The most important benefits for my child are… 71% 64% 62% 56% 51% 48% 20% General health and Social skills (self- Because it's fu n To learn to be part of a Mental skills (self-control, To improve th eir football To stay out of mischief wellb ein g - to keep fit confidence, self-es teem, team concentration , d is cipline, skills making friends, respect) decis ion makin g and leadership) FAW5. What are the most important benefits for your child to play football? Base: Parents of children aged between 6 and 17 who play football (138) 17 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Children’s football club satisfaction Parents of children aged between 6 and 17 who play at a football club 7 in 10 parents are satisfied with their children’s football club experience, with a third extremely satisfied (32%). 0 - Not satisfied i t at all 1 2 3 4 5 6 7 8 9 10 - Extremely satisfied % 8-10 Mean Score satisfaction All respondents 1%2% 6% 7% 13% 19% 19% 32% 8.1 70% 0% 100% FAW3. How satisfied are you with your child's / children's overall experience of playing at their football club? Base: Parents of children aged between 6 and 17 who play at a football club (84) 18 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Reasons for opinions Parents of children who play at a club Parents of children who play at clubs are generally happy with the level of coaching and facilities, and it keeps their child fit and healthy Positive Negative Scoring 8 – 10 Scoring 0 – 6 Good facilities The club is well run and as Coaching is not good enough the children’s best interest at heart Great trainers Not enough Exercise and team practice spirit Can make a lot of Sometimes distressing good friends Fantastic club Got too repetitive Keeps him healthy Good value It’s not the She doesn’t get best enough chances to Good for them to They love their football play, sometimes she take part in a team team spends the whole sport game sat waiting to Well organised with participate passionate coaches FAW4. Why do you say that? Base: Parents of children aged between 6 and 17 who play at a football club 2022 (84), Positive (59) Negative (14) 19 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
COVID-19: Impact on activities (adults) As a result of the pandemic, adults have played football less frequently (-10%) and attended football matches less frequently (-12%). There remains reticence around returning to football with fewer people (-1%) intending on playing and little increase in those planning to attend matches in the next 6 months. Activities done since the Pandemic began Activities in the next 6 months I don’t do this activity now and didn’t before I don't do this activity now and will not in the future I hav e done this less often since COVID Net I will do this less often Have done Net I hav e done this about the same amount since COVID more* I will do this about the same amount Will do I hav e done this more often since COVID I will do this more often more* Watching football 34% 10% 40% 16% +6% 35% 10% 42% 20% +10% Reading about 39% 10% 38% 13% +3% 39% 9% 42% 10% +1% football Play eFootball 59% 9% 22% 11% +2% 59% 7% 25% 9% +2% Attending 51% 20% 21% 8% -12% 49% 11% 28% 12% +1% football matches Playing football 56% 17% 20% 7% -10% 56% 10% 25% 9% -1% V4. We’re going to show you some activities. For each, please indicate whether the COVID-19 pandemic has seen you do this more, less or the same amount as before. * The % of people who do this more often V5. As a result of the COVID-19 pandemic, do you think you will do this activity more or less in the next 6 months? minus those who do this less often Base: All respondents (1000) 20 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
COVID-19: Impact on activities (children) As a result of the pandemic, children have played football less frequently (-2%) and attended football matches less frequently (-9%). Some promising signs that children will return to playing football (+5%), but little intent on them attending matches (+1%) in the next 6 months. Activities done since the Pandemic began Activities in the next 6 months They don’t do this activity now and didn’t before They don't do this activity now and will not in the future They hav e done this less often since COVID Net They will do this less of ten Have done Net They hav e done this about the same amount since COVID more* They will do this about the same amount Will do They hav e done this more often since COVID They will do this more often more* Play eFootball 35% 10% 33% 21% +11% 33% 15% 38% 14% -1% Watching football 26% 12% 44% 18% +6% 25% 9% 50% 16% +7% Playing football 24% 20% 38% 18% -2% 25% 15% 39% 20% +5% Reading about 29% 14% 40% 17% +3% 28% 12% 44% 16% +4% football Attending 34% 22% 31% 13% 33% 16% 34% 17% football matches -9% +1% V8. Thinking of your children, we’re going to show you some activities. For each, please indicate whether the COVID-19 pandemic has seen them do this more, less or the same amount as before * The % of people who do this more often V9. Still thinking of your children, as a result of the COVID-19 pandemic, do you think they will do this activity more or less in the next 6 months? minus those who do this less often Base: Parents of children aged between 6 and 17 (296) 21 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Women’s Football 22 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Women's sports interest Interest in each women’s sport has remained in line with 2019. Women’s football interest has slightly risen from 11% in 2019 to 13% in 2022. Football is now the #5 sport scoring above the European benchmark. Wales 2019 Wales 2022 17% European Benchmark Tennis 16% 16% 12% Swimming 15% 11% 11% Rugby Union 14% 1% 17% Athletics 13% 14% 11% Football 13% 8% 11% Cycling 10% 5% *Interest is defined as “interest in women’s competitions” and “interest in both men and women’s competitions” *Sport following is defined as “anything from supporting a team / player through to watching the sport on TV, reading about in newspapers or online” W1: And of the sports you follow, do you follow the men's or women's competition, or both? W2: Which of the following women’s sports are your favourite? Please rank your top 3 sports in order of preference. Base: All respondents 2022 (1000), 2019 (800), Benchmark (67357) Represents a significant increase / decrease vs. 23 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Women's football interest Exactly half (50%) show some sort of interest in women’s football while a third (32%) self classify as fans. Both scores are above the European average (46% and 22% respectively). I have no in terest in women's football at all I don’t support a women's football team but get more interested around major tournaments I’m a fan of women's football but don’t personally attend matches % showing any % self I’m a fan of women's football and tend to watch on TV but occasionally attend matches interest in classifying I’m a fan of women's football and regularly attend matches women’s football as a fan 2019 53% 21% 15% 7% 4% 47% 26% 2022 50% 18% 18% 9% 5% 50% 32% European Benchmark 54% 24% 13% 6% 3% 46% 22% 0% 100% W3: Which of these statements best describes you and women's football? Base: All respondents 2022 (1000), 2019 (800) Benchmark (22799) Represents a significant increase / decrease vs. 24 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Attitudes to women’s football Welsh people believe women’s football is growing in popularity (46%) and is also competitive and appropriate (38%). Overall, there are significantly more positive remarks towards the sport than the benchmark. Wales 2019 Wales 2022 46% European Benchmark A sport growing in popularity and appeal 46% 37% 39% A competitive sport 38% 15% 38% An appropriate sport for girls/women to play 38% 26% 26% An indication of positive social development 30% 28% 26% An important international movement that should 28% be embraced 21% 25% A quality sport 27% 20% 25% An expression of a modern lifestyle 26% 25% 25% A sport lots of women play 26% 19% 12% A sport I would be willing to pay money to watch 13% or attend 8% W4: Which of the below statements, if any, apply to women's football? Base: All respondents 2022 (1000), 2019 (800), Benchmark (43881) Represents a significant increase / decrease vs. 25 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European Benchmark @ 95% confidence
Barriers to following women’s football The biggest barrier to following women’s football in Wales is not knowing any players that inspire interest (29%) and thinking the quality of the game is not good enough (29%). Being a sport for men is the lowest ranked reason (8%) Wales 2019 Wales 2022 European Benchmark 29% I do not know of any players to inspire my interest 29% 27% 25% The quality of the women's game is not good enough 29% 25% The speed at which the women's game is played is not quick 16% 18% enough 15% 15% There is no team close to my home town that I can support 16% 21% Following of the women's game is too small for it to be a talking 13% 13% point among my friends and family 17% 15% There is no atmosphere / spirit at matches 13% 16% 26% It's not covered in the media 12% 39% 5% Football is a sport for men 8% 6% W5: Which of the following describes why you do not follow women's football? Base: Football Fans who don’t follow Women’s football: 2022 (224) 2019 (169), Benchmark (19080) Represents a significant increase / decrease vs. 26 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. Euro Benchmark @ 95% confidence
Women's football players Nearly 4 in 5 people cannot name any women’s football players (79%). Only 28% of female football fans can name at least 1 female player. 0 1-3 p layers 4-6 p layers 7-9 p layers More th an 9 % Any players Total 79% 15% 5% 1% 1% 21% Football Fans who 68% 23% 8% 1% 1% 32% are male Football Fans who 28% 72% 18% 7% 1% 2% are female 0% 100% QFAW19. How many Wales Women's football players can you name? Base: All respondents (1000), Male football fans (300), Female football fans (166) Represents a significant increase / decrease vs. 27 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Domestic Football 28 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Awareness & interest: domestic & international competitions Adult population The English Premier League and FA Cup are the leading foreign domestic competitions, both generating higher interest than the Cymru Premier. The club competitions with the highest awareness and interest remain the UCL and UEL. European Club Domestic Competitions Foreign Domestic Leagues Competitions Aware Interested Aware Interested Aware Interested 91% 89% 89% 92% 91% 90% 87% 87% 85% 83% 82% 77% 78% 72% 73% 71% 73% 70% 65% 63% 64% 65% 61% 60% 62% 59% 60% 58% 56% 56% 56% 57% 57% 56% 52% 53% 54% 54% 50% 42% 43% 49% 50% 46% 45% 45% 44% 46% 41% 43% 41% 39% 33% 32% 33% 34% 32% 30% 21% 22% 24% 21% 22% 21% 18% 17% 19% 20% 18% 17% 18% 19% 20% 16% 15% 14% 9% 11% 13% 14% 11% 12% B B B B B B B B B B B B B B 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 16 19 22 M M M M M M M M M M M M M M Cymru Genero Adran Premier Premier F2: Are you aware of or interested in this football competition? Base: Total sample 2022 (1000), 2019 (800), 2016 (831) Benchmark (67357) Represents a significant increase / decrease vs. 29 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European Benchmark @ 95% confidence
Wales top division awareness and interest Adult audience – by age The drop in awareness in the Cymru Premier is being driven by the older age groups: awareness has fallen from 61% to 39% among the 45-54s and among those aged 55-65 it has fallen from 73% to 48%. Interest has fallen among the youngest age group from 23% to 16%. Aware Interested Cymru Premier 73% 65% 66% 59% 61% 62% 61% 57% 50% 50% 48% 39% 23% 25% 23% 22% 21% 19% 21% 17% 16% 12% 17% 14% 2019 2022 2019 2022 2019 2022 2019 2022 2019 2022 2019 2022 Total 18-24 25-34 35-44 45-54 55-65 F2: Are you aware of or interested in this football competition? Base: Adult Population 2022 (1000), Adult Population aged: 18-24 (147), 25-34 (191), 35-44 (179), 45-54 (227), 55-65 (256) Represents a significant increase / decrease vs. 30 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
JD Cymru Premier Fan Experience JD Cymru Premier fans Nearly half of JD Cymru Premier fans are satisfied with the experience they have with the league (42%). 0 - Not satisfied i t at all 1 2 3 4 5 6 7 8 9 10 - Extremely satisfied % 8-10 Mean Score satisfaction All respondents 3%3%2%3% 12% 16% 19% 25% 6% 11% 6.8 42% 0% 100% FAW8. How satisfied are you with your overall experience as a JD Cymru Premier fan? Base: JD Cymru Premier fans (167) 31 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Reasons for opinions JD Cymru Premier fans Football positivity focuses on the health and social aspects while negativity focuses on the lack of / quality of facilities Positive Negative Scoring 8 – 10 Scoring 0 – 6 It is well organised I’m proud to be a Welsh I’d like to see the overall standard improve supporter Good value Needs more publicity Great venue As a nation we need to do more It’s a great atmosphere Standards are and not too expensive poor Keeps people active in the community Games are entertaining The league is top heavy Local players, great sense of Good to see women Needs to be closer Doesn’t have many football in the community, enjoying what was a Good wholesome male dominated sport teams local matches entertainment FAW9. Why do you say that? Base: JD Cymru Premier fans (167), Positive (70), Negative (65) 32 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
National Team Perceptions 33 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
National team awareness and interest Adult population Men’s National team interest has increased slightly (40% in 2022 vs 38% in 2019). The same is true of the Women’s National team (increased from 19% to 21%). Aware Interested 79% 76% 75% 75% 64% 65% 60% 60% 57% 56% 52% 54% 43% 38% 38% 40% 19% 21% 18% 14% 13% 15% 11% 11% 2016 2019 2022 BM 2016 2019 2022 BM 2016 2019 2022 BM Men’s National Team Women’s National Team Youth National Teams F6: Are you aware of or interested in this football team? Base: All respondents: 2022 (1000) 2019 (800), Benchmark (55350) Represents a significant increase / decrease vs. 34 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Stadium preferences 2 in 5 football fans know that Cardiff City Stadium is the home of Welsh football, whilst 27% believe it’s the Principality stadium. Football fans are split on whether to use one or more stadia for home matches (38% vs 46%). Home of Welsh Football Stadia for home matches Total Football fans Total Football fans 40% 36% 46% 27% 27% 39% 38% 23% 34% 19% 27% 8% 16% 7% 6% 7% Cardiff City Each of these Principality Liberty Stadium Racecourse Their matches should be rotated to They should play in one stadium for all I don't have a preference Stadium could be Stadium Ground diff erent stadia around the country matches considered to be the home of Welsh football FAW14. Which of the following do you consider to be the home of Welsh football? FAW15. Do you think the Wales Men's National Team should play their matches in one stadium or that matches should be rotated around different stadia? Base: All respondents: 2022 (1000), Football fans (466) 35 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Men’s National Team - Imagery The MNT is most closely associated with being competitive (42%). Increases among the gen pop for several positive image associations (e.g., great atmosphere, pride, entertaining). Wales 2022 Wales 2019 European Benchmark Adult Population Football Fans Exciting 29% Exciting 39% Boring 8% Boring 5% 15% 20% Prestigious Prestigious Competitive 42% Competitive 45% Great atmosphere 30% Great atmosphere 40% Pride 32% Pride 39% Accessible 13% Accessible 15% Modern & Up-To-Date 16% Modern & Up-To-Date 21% Family Friendly 20% Family Friendly 24% Progressive 20% Progressive 25% Entertaining 33% Entertaining 44% Unique 11% Unique 15% Successful 30% Successful 37% Affordable 9% Affordable 12% Predictable 6% Predictable 6% F9: Which of these words or phrases describe the following competitions? Base: Adults aware of Men’s national team: 2022 (750) 2019 (838) Benchmark (43065) Football fans aware of Men’s national team: 2022 (420) 2019 (458) Benchmark (25131) 36 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
National teams Brand image The MNT gradually increases each Wave for being a team that performs successfully on the pitch. Whilst the team and players being considered role models has significantly increased. Wales 2022 Wales 2019 Wales 2016 Men’s National Team Women’s National Team Youth National Teams European Benchmark 14% 6% 7% 29% 25% 26% Unites all football fans 26% 18% 17% 42% 25% 28% 21% 6% 5% 25% 17% 14% Is a team that performs successfully on the pitch 27% 14% 14% 17% 21% 21% 7% 6% 7% 10% 10% 12% The team and players are good role models for my children 26% 26% 23% 7% 9% 11% F10: Which of these words or phrases describe the following teams? Base: Aware of teams: Men’s national team 2022 (750), 2019 (838), 2016 (838), Benchmark (43063), Women’s national team 2022 (653), 2019 (713), 2016 (750), Benchmark (28673), Youth national teams 2022 (560), 2019 (750), 2016 (750), Benchmark (31156) Represents a significant increase / decrease vs. 37 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
FAW Performance and Perception 38 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Image of sporting organisations (%) Similar levels of positivity towards the FAW since 2019 (from 51% to 53%). 2022 scores are significantly above the European benchmark for positivity (41%). Notably, over a third of respondents are unsure about the image of the FAW, highlighting a knowledge gap to overcome. Don’t know Negative Positive Football Association of Wales 2022 37% 10% 53% Football Association of Wales 2019 37% 12% 51% Football Association of Wales 2016 39% 19% 42% European Benchmark 25% 34% 41% Welsh Rugby Union 22% 10% 68% Wales Netball 54% 7% 39% Cricket Wales 54% 10% 36% NA22: How do you rate the overall image of each organisation? Base: All respondents 2022 (1000), 2019 (800), 2016 (831) Benchmark (45541) Represents a significant increase / decrease vs. 39 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. Benchmark @ 95% confidence
Awareness of organisational activity Just under a third of the Wales population (32%) feel that they understand FAW’s role in the day-to-day running, development and promotion of football. I’m not confident at all I know what it does I’m not very confident I know what it does % confident they know I’m quite confident I know what it does I’m very confident I know what it does what FAW does Wales 2019 38% 32% 22% 9% 31% Wales 2022 40% 28% 21% 11% 32% European Benchmark 37% 35% 21% 7% 28% NA7: How much do you know about what FAW does day-to-day in leading, developing and promoting football in this country? Base: All respondents 2022 (1000), 2019 (800) Benchmark 2019 (22795) Represents a significant increase / decrease vs. 40 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Image of FAW Impact of knowledge of what FAW does Those who are confident they know what FAW does are significantly more positive (77%) about it compared to those that are not confident at all (26%). Don’t know Negative Positive Total Adult Population 37% 10% 53% Those who are confident they know 11% 12% 77% what FAW does Those who are not very confident they 26% 11% 63% know what FAW does Those who are not confident at all 9% 26% they know what FAW does 66% NA22: How do you rate the overall image of each organisation? Base: All respondents 2022 (1000) Confident they know what FAW does (322) Not very confident they know what FAW does (276) Not at all confident they know what FAW does (402) 41 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
FAW Imagery The image trait most associated with FAW in 2022 is modern (26%) followed by progressive (22%). Positive perceptions of the FAW have remained level among the gen pop. Among those who are confident they know what FAW does, we see significant improvement vs the adult population. Among those who are confident they know what FAW does 24% Wales 2022 Modern 13% 26% 41% Wales 2019 23% European Benchmark Progressive 22% 32% 12% 18% Trustworthy 20% 38% 10% 23% Credible 20% 30% 12% 20% Respectful 19% 29% 12% 18% Commercial 17% 22% 24% 25% Competent 16% 16% 23% 21% Responsible 12% 15% 18% 8% Transparent 10% 19% 7% 11% Out of touch 9% 12% 17% 11% Political 9% 13% 21% 10% Slow to react 8% 20% 10% NA3: Which of these words or phrases describe the following organisations? Base: All respondents 2022 (1000) 2018 (800), Confident they know what FAW does (286) Benchmark (52349) Represents a significant increase / decrease vs. 42 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2019 @ 95% confidence
Dealings with the FAW Around a quarter (23%) of respondents have had some dealings with the FAW, with nearly 4 in 5 (79%) finding the overall experience positive Dealings with football authorities in Wales Experience with those dealings Yes - the Football Association 14% of W ales Very negativ e Quite negative Neutral Quite positive Very positive 10% T2B (%) Yes - the Football Association ANY DEALINGS of W ales Trust 5% 23% 4% 17% 42% 37% 79% Yes - the Football Association of W ales Area Associations European Benchmark: 14% BASE: ALL RESPONDENTS BASE: THOSE WHO HAVE HAD DEALINGS WITH FOOTBALL AURTHORITIES FAW1. Have you had any dealings with the following football authorities in Wales in the past few years? FAW2. How would you rate your experience dealing with the football authorities in Wales? Base: All respondents (1000), Those who have had dealings (228) Represents a significant increase / decrease vs. 43 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Reasons for poor opinion of FAW: Open question Those who have a poor opinion Over a quarter (26%) of those with a poor opinion of the FAW mention the football in general has a bad name, including violence on and off the pitch and negative behaviour insinuated with fans. Football has a bad name 26% Don't know enough about the 15% FAW Not successful on the pitch 14% This data is taken from an open- Too money focused 12% ended question. Bad governance 6% The verbatim comments (some of which are shown on the next slide) Lack of focus on Welsh football 5% were manually coded into this list to show the subjects that people Lack of focus on youth / talked about in their responses 4% grassroots Poor role models 3% Other 15% NA6. And why do you have a poor opinion of FAW? Base: Those who have a poor opinion of FAW 2022 (91) 44 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Reasons for poor opinion of FAW: Those who have a poor opinion of FAW #2 Don’t know enough about #3 Not successful on the #1 Football has a bad name the FAW pitch Football generally has a bad It is not promoted enough Low quality football name Violence, abuse They need to work harder in promoting, Issues with violence, marketing They never seem to win and racism racism and rowdy Not well anything crowds advertised Bad press I don’t know Don’t think they enough about play football to a Not very good Negative press them I don’t hear much high standard Don’t like football or about the team or what it stands for the organisation The organisation does not do How football effects I know nothing about them enough to Poor teams our society in a improve the negative way game NA6. And why do you have a poor opinion of FAW? Base: Those who have a poor opinion of FAW 2019 (91) 45 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Importance of factors vs. Success of FAW Football fans Areas for FAW to focus include developing youth and grassroots programmes, ensuring ticket prices are affordable and organizing tournaments in Wales. High Priority: Maintain + improve performance 8.0 Lower Priority / Hygiene Factors: Maintain Performance Successful 7.9 national team performances 7.8 Ensuring equal opportunities Mean Score out of 10 to play football for all 7.7 Infrastructure of Training high stadiums and training grounds Success quality coaches 7.6 Increasing engagement and and referees participation in women's football 7.5 Developing youth and grassroots The organisation of 7.4 tournaments in the country programmes 7.3 Affordable tickets for national team matches 7.2 Lower Priority: Improve performance High Priority: Focus Areas 7.1 7.7 7.8 7.9 8.0 8.1 8.2 8.3 Importance NA9. How important are each of these factors in running a successful football federation? % rating each factor 10 out 10 for importance NA10. How do you rate the success of the Wales Football Federation in each of the following? Base: Football Fans 2022 (429-384) 46 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Important social issues for the FAW to address Tackling obesity (54%) and supporting those with mental health problems (52%) are considered the most important social issues for the FAW to work on to help society. 54% 52% 46% 44% 42% 22% 20% 20% Tackling child obesity Supporting those with Supporting gen der Providing opportunities Encouraging social Supporting people in Promoting the benefits Red ucing its issues men tal health prob lems equality for those with cohesion and integration public s ervices of multiculturalism environmental impact disabilities NAS1. Which three of the social issues listed below do you think are the most important for the Football Association of Wales to work on to be a force for good in society? Base: All respondents (n=1000) 47 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
FAW and the development of women’s football Only a third (35%) of respondents believe the FAW are doing a good job in the development to women’s football, this score almost doubles for those who are confident in what the FAW does (63%). In relation to the development of women’s football, the FAW is doing… Don’t Very poor job Poor job Averag e job Good job Very good job know T2B (%) B2B (%) Total Population 49% 2% 2% 12% 23% 12% 35% 4% Football fans 32% 2%2% 13% 34% 17% 51% 4% Those confident what 18% 2%4% 14% 39% 24% 63% 6% the FAW does FAW10. Which of the following best describes how you feel about the FAW's commitment to the development of women's football? Base: All respondents: 2022 (1000), Football fans (466), Those confident what the FAW does (322) 48 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
FAW’s commitment to women’s football Agree / Strongly Agree combined 64% of respondents believe girls should have the same opportunities as boys, whilst 60% believe women should represent equal senior positions within the FAW. 56% of football fans believe there should be more coverage of women’s football in the media All respon dents Football fans 68% 64% 60% 56% 54% 56% 50% 49% 45% 38% Girls should have the same training and Women should have equal representation FAW should have an equal focus on both There should be more coverag e of women's FAW focuses more on men´s football / development opportunities as boys in senior positions within the FAW men's football and women's football football in the media men´s national teams FAW11. How much do you agree or disagree with the following statements about the FAW's commitment to women's football Base: All respondents (1000), Football fans (466) 49 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Quality of grassroots football facilities Over half of current football players (54%) rate the quality of football facilities in the local area positively, whilst this drops to less than half of parents (43%) Don’t Very poor Poor Neutral Good Very good % Positive know Total Population 26% 3% 10% 26% 25% 10% 35% Current football 5% 3% 11% 24% 35% 21% 54% players Parents of those aged 17% 3% 8% 29% 27% 16% 43% 6-17 FAW12. How would you rate the quality of the grassroots football facilities in your local area? For example, this could be local football pitches / leisure centres / recreational grounds Base: All respondents (1000); Football Players (168); Parents of children aged 6-17 (296) 50 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Football and the Welsh language and culture 2 in 5 respondents agree that football is an integral part of the Welsh culture and language, this rises to over half of football fans (53%). Football is an integral part of the Welsh language and culture 1. Completely disag ree 2 3 4 5. Completely ag ree % T2B All respondents 11% 11% 38% 24% 16% 40% 53% Football fans 5% 6% 36% 30% 23% FAW13. How much do you agree or disagree with the following statement about football in Wales? Football is an integral part of the Welsh language and culture Base: All respondents (1000), Football fans (466) 51 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Usage of FAW’s Communication Channels Football fans 4 in 10 (40%) use the FAW Facebook page for football news, whilst 29% use the YouTube channel these are above the European benchmark (33% and 20%). However, just 14% use FAW’s website. Wales 2022 Wales 2019 European Benchmark No benchmark data No benchmark data 40% 33% 32% 29% 29% 23% 20% 19% 14% 14% 14% 12% 12% 8% 7% 8% 4% 3% 4% 3% FAW Facebook page FAW YouTube channel FAW Twitter account FAW website FAW TikTok FAW Instagram Email newsletters Mobile App C6: Which of the National Association’s communication channels do you use for football news? Base: Football Fans 2022 (466), Benchmark (21564) Represents a significant increase / decrease vs. 52 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Why not use FAW’s Communication Channels Interested in national team but do not use FAW’s communication channels The most common reason for not using FAW’s media channels is the fact that people get their content elsewhere (46%). Nearly a quarter (24%) don’t use FAW’s media channels due to a lack of awareness. Wales 2022 Wales 2019 European Benchmark 46% 46% 44% 28% 27% 24% 23% 24% 21% 10% 10% 8% 9% 6% 3% I g et my f ootball content elsewhere I wasn't aware they had these The content is not relevant to me I find the content to be one-sided Other communication channels C6a: Where do you go to for news about the Wales National Men’s Football Team? Base: Those interested in the men’s national team but don’t use FAW’s communication channels 2022 (158), Benchmark (15842) Represents a significant increase / decrease vs. 53 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. European benchmark @ 95% confidence
Executive summary 54 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
1 Page Summary Football Interest Football (47%) #1 sport in Wales; above rugby union in 2nd (45%) • Increase is driven by both males and females. In order to further increase football popularity among women, continue to push relevant initiatives (e.g. Be. Football mentoring programme) • Highlight recent investments in facilities and infrastructure, this should reinforce positive sentiment towards football in Wales Football Participation For adults, football is #3 (17%); For children, football is #1 and is stable since 2019 at 40% • Competition of other sports (males) and lack of opportunity at school (females) are big barriers Continue to support programmes such as Huddle and small sided football • 94% of parents are happy for their children to play football, but only 56% are aware of at least 1 of the child participation initiatives Continued publicity for relevant initiatives • Focus on grassroots initiatives for older age groups to keep players from stopping / deciding to play other sports instead Women’s Football Football (13%) is #5 women’s sport; Tennis (16%) is #1 • Address the lack of player knowledge by developing a promotional campaign championing players from the women’s national team • Continue to push Be. Football mentoring programme to attract more women to the football community • Consider organising an annual meeting about Women's Football with School Sports and Clubs Domestic Football Cymru Premier interest down (17% vs. 21% in 2019); Genero Adran Premier interest up (from 11% to 15%) • Awareness of the Cymru Premier (50%) has fallen vs. 2019 (65%) Campaign to further publicise the name change to be considered • Interest amongst 18-24s has fallen away (23% to 16%) Ensure presence and continually develop content plans on the relevant digital platforms • Match attendance is low and just 42% of fans are satisfied with their experience Review match day experience and consider undertaking fan consultation exercise • Build on increased Genero Adran Premier interest by developing relationships between women’s football teams and local schools / higher education International Football MNT interest has increased slightly (38% in 2019 to 40%) as has the WNT (from 19% to 21%) • Capitalise on the increases in national team interest Continue with player focused comms strategy (documentaries/storytelling) with the aim of creating role models (for WNT & YNT) • 30% of fans mention matches take place too far away Rotate the venue to help reach fans in other parts of the country FAW Image Positive opinions of the FAW have continued to increase since 2016 (from 42% to 53%) • Build on the goodwill towards the FAW by communicating the FAW’s role in the football ecosystem Emphasise FAW’s commitment to children’s both physical and mental health • Publicise infrastructure investments (£1.3 million in 17 projects for pitches, changing rooms and pavilions) • Continue to support social and gender equality in football Be. Football mentoring for her programme, and the referee development programme 55 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Notes on methodology Methodology Rationale + Considerations • The interviews were completed CAWI methodology • The same questionnaire script as used in all UEFA GROW projects was used to ensure comparability to benchmark data • Fieldwork took place between 4th April – 22nd April 2022 • Fieldwork and translation was carried out by Toluna – www.uk.toluna.com Regions used in the research • North Wales: 26% | Mid Wales: 11% | South East Wales: 34% | South West Wales: 29% Quotas • Using publicly available statistics, Nielsen develops a quota plan to ensure that the sample is representative of on age, gender and (where possible) region • Fieldwork Quotas are reviewed daily so that interviewers know which demographics to target. Interviewers then go door-to-door until they find respondents that match the requirements • Interviews are uploaded to a server on a daily basis • Key quota information is then reviewed by the fieldwork manager • If necessary, each interviewer will receive a revised quota plan to ensure the study as a whole achieves a sample representative of the general population Quality assurance • All links are checked by our QA team • After beginning fieldwork, full data checks are done on completion of c.10% • Final data checks are also carried out when fieldwork closes • We also check for non-sense verbatims and speedsters, any respondent entering non-sense responses i.e. ddfghldfkgld, is removed from the data • The average length of interviews was 21 minutes 56 Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Copyright © 2022 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
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