THE CHALLENGES Technology Changes - 9 SEPTEMBER 2021
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aicla.org anziif.com
CLAIMS MEETING
THE CHALLENGES
Pandemic, Disasters, Regulations &
Technology Changes
9 SEPTEMBER 2021
FOUR SEASONS HOTEL, 199 GEORGE ST, SYDNEY
EARLY BIRD CLOSING DATE – 9 AUGUST 2021
ABOUT THE EVENT
This year marks the 14th Claims Convention, Registration
a successful collaboration between AICLA and
The CC21 ticket includes all convention
ANZIIF. The AICLA/ANZIIF Claims Convention is
sessions, access to the exhibition, CC21 app,
the leading insurance claims event in Australasia,
handouts, lunch, morning and afternoon tea,
attracting delegates, industry experts and world-
plus cocktail function.
class speakers.
Attractive discounts are available for early
The event this year will be hybrid, with a mix
registrations and for five or more from one
of delegates attending in person and via live
organisation.
streaming. After 12 months with no networking
events, we are looking forward to bringing the Who Should Attend
community together at the convention. Delegates
Professionals engaged in the insurance industry,
attending in person will gain the added benefit of
particularly in the area of claims including senior
face-to-face networking with professionals from
insurance company managers, brokers, re-insurers,
across the claims industry.
loss adjusters, professional consultants, insurance
Themed Claims Meeting the Challenges – lawyers, suppliers and service providers.
Pandemic, Disasters, Regulations & Technology
Changes, the AICLA/ANZIIF Claims Convention is Convention & Cocktail Function
designed to give claims professionals the insights This year, the format will be a full-day convention
and knowledge they need to tackle the key issues followed immediately by a three-hour cocktail
facing their sector both now and moving into function. We believe this format will be popular,
the future. and provide an unparalleled opportunity to
connect with colleagues, develop new business
Venue & Accommodation
relationships and exchange ideas with like-minded
The convention venue is the highly rated professionals.
Four Seasons Hotel Sydney, 199 George Street,
Date: Thursday 9th September
Sydney, 2000. Accommodation (King room)
includes free internet access. Venue: Four Seasons Sydney
Time: 8:00am – 8:30pm
Competitive accommodation rates have
Dress Code: Business Attire
been negotiated and bookings can be made
by emailing: res.sydney@fourseasons.com Professional Development
and quoting code 0921AICLA. Accommodation
ANZIIF: 6 CIP Points
bookings should be made as soon as possible as
numbers are limited. AICLA: 6 CPD Points
Sponsorship
Sponsorship opportunities are available.
Please contact Tony Libke, AICLA Chief Executive
at adminoffice@aicla.org for a copy of the
offerings.
Claims Meeting the Challenges 9th September 2021 – Sydney Australia 2
PLANNED TOPICS
– Australian Summer of Devastating Bushfires – Environment Impacts: Asbestos and
– The New (Cyber) Norm’
: Cyber Risk Post Contamination Claims
Covid-19 – Update from AFCA on Trends in Insurance
– Code of Practice and Regulatory Changes in Claims
Claims – Pre and Post Disaster Aerial Surveys
– Climate Change: Increased Natural Disasters – Mental Health Issues for Workers in a Covid
– Business Interruption Claims in a Pandemic: Environment
Court Challenges and Outcomes Australia and – Customer Experience and Outcomes in Claims
Overseas
SPONSORS
PLATINUM GOLD
SILVER
SPEAKER GIFT SATCHEL WIFI
APP RECHARGE STATION
SUPPORTING
Claims Meeting the Challenges 9th September 2021 – Sydney Australia 3
CONVENTION TICKET PRICES
CONVENTION AND COCKTAIL FUNCTION Member Non-Member
(price includes convention materials, lunch and refreshments) AICLA, ANZIIF
Early Bird (paid by 9th August 2021) AUD$ (inc.GST) AUD$ (inc.GST)
Individual registration $660 $880
Multiple registration (5 or more from one company) $600 $800
Standard (paid after 9th August 2021)
Individual registration $770 $990
Multiple registration (5 or more from one company) $700 $900
REGISTRATION & PAYMENT Organising Committee
Glyn Lloyd AICLA/Sedgwick
TO REGISTER ONLINE VISIT: Tony Libke AICLA
WWW.AICLA.ORG/EVENT/CC21 Sara Cheong ANZIIF
David Gow QBE
If you have difficulty with the online
Joanna Lacorcia Crawford & Company
registration, please contact the AICLA
Sara Malins Sedgwick NZ
office on adminoffice@aicla.org or
Colin McEnery Gallagher
phone +61 7 3229 6663. Sherrie Morton AXA XL
Cancellation & Substitution Policy Contact Details
In the event of a registrant’
s inability to attend, Australasian Institute of Chartered
a substitute delegate is welcome. Substitutions can Loss Adjusters (AICLA)
be made up to seven (7) days prior to the event. GPO Box 1705, Brisbane Qld 4001
Alternatively a full refund, less 25% service charge Email: adminoffice@aicla.org
will be made for cancellations advised by letter, Phone: +61 7 3229 6663
fax or email up to twenty one (21) days prior to the
event. Regrettably, no refunds can be made after
this time.
Email the Four Seasons to reserve your
If a delegate is unable to attend due to Covid-19 conference accommodation.
travel restrictions, or the event is postponed due Quote conference code: 0921AICLA
to Covid, a full credit or a refund subject to a 25%
service charge will apply.
Program Changes
If necessary the organising committee reserve the
right to alter the program without prior notification
to delegates.
Claims Meeting the Challenges 9th September 2021 – Sydney Australia 4
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