Supporting rough sleepers in the pandemic - Cambridge City Council
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SUMMER 2021
Cambridge City Council’s magazine for residents
cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco
Supporting
rough sleepers
in the pandemic
How the city came together to help Sponsor
a tree
How you can
help our urban
forest grow
Live music
and family
activities
Events for all in
Cambridge this summer
adc theatre Macbeth, October 2020
Photo: Bella Biddle
The ADC Theatre is the liveliest
theatre in Cambridge, presenting
a vibrant programme of drama,
comedy, musical theatre and
new student writing.
We have helped to launch
the careers of many theatre
luminaries, including Sir Ian
McKellen, Rachel Weisz, Emma
Thompson and Stephen Fry.
performing to a socially-distanced audience
and livestreaming to your home
CONSENT BALLET CENTRAL Avalon
by Nina Raine Ballet Central, the renowned company of HARRY BAKER
Two friends find themselves opposing young graduate dancers, will be perform- Mathematician-turned-World-Slam-Cham-
lawyers on a rape trial. They are ing a crowd-pleasing mix of dance pieces pion Harry Baker turns 10,000 days old,
desensitised through repetition so have no by leading choreographers, including Le celebrating numbers, words and life itself.
connection to their work. When Corsaire and Highland Fling. ‘The greatest performer on Earth’ (BBC
relationships at their homes go off course, FRI 16 JULY AT 7.45PM Radio 1, *****)
they must attempt empathy instead of TICKETS £13/£11 ADC MAINSHOW
argument, but is this possible? (STREAMNG UNAVAILABLE) SUN 25 JULY AT 7.45PM
TUE 15 – SAT 19 JUNE AT 7.45PM TICKETS £10/£8 | STREAMING £7
TICKETS £13/£11 | STREAMING £7
Combined Actors of Cambridge
NOTHING GREAT IS EASY
Cambridge University Musical Theatre Society THE PLAYBOY OF THE by Chris Hudson
LITTLE SHOP OF HORRORS WESTERN WORLD This one man show brings to the stage
by Alan Menken and Howard Ashman by John Millington Synge the extraordinary true-life story of Captain
In a dingy flower shop on Skid Row, When a mysterious stranger seeks Matthew Webb, the first person to swim the
Seymour’s discovery of a rare and exotic shelter in a remote village in County Mayo English Channel. Follow his rivalries with
plant, Audrey II, turns his world upside he quickly beguiles the locals with his tall fellow swimmers, the glorious triumph of
down. The plant’s survival and his rise to and dramatic tale of bravery in the face of his pioneering Channel swim, his
fame and fortune however come at a cost: danger. As his confidence grows, the local increasingly futile attempts to capitalise on
his own flesh and blood. men gather round to hear of his adventures the resulting fame.
TUE 22 – SAT 26 JUNE AT 7.45PM and the girls to catch his attention. CORPUS PLAYROOM
SAT MATINÉE AT 2.30PM TUE 20 – SAT 24 JULY AT 7.45PM TUE 27 – SAT 31 JULY AT 7.45PM
TICKETS £13/£11 SAT MATINÉE AT 2.30PM TUE £6–£7, WED/THU £7–£8,
(STREAMING UNAVAILABLE) TICKETS £13/£11 | STREAMING £7 FRI/SAT £8–£9
view our full season at adctheatre.com
box office: 01223 300085
Summer edition
CONTENTS
4 Mayor’s Awards honour
community champions What happened in
5 Coronavirus – latest advice
and guidance this year’s elections?
7 Have your say on proposals for
market square Elections were held on 6 May to elect
all 42 councillors to the city in the 14
9 Live music returning to city’s
open spaces
different wards. Following the
elections the city council is now
made up of:
11 Help our urban forest thrive
this summer l 27 Labour councillors
l 12 Liberal Democrat councillors
12 How we’ve helped rough
sleepers since the pandemic
l 2 Green councillors
l 1 Independent councillor
14 Need a council service? Try it
online first
This means that the Labour party still
has a majority on the council. Cllr Lewis
Herbert is the leader of the council and
16 Could you do more to reduce
waste at home? Executive Councillor for Strategy and
External Partnerships. He is supported
17 Recycling and waste – what goes
in which bin? by seven other Executive Councillors
with responsibility for different council
18 Help us become a zero
carbon city
services and priority areas.
The Executive Councillors are:
l Cllr Anna Smith – Executive
22 Free fun activities for children
during the holidays Councillor for Communities and
Deputy Leader
23 Contact your
city councillors
l Cllr Martin Smart – Deputy Leader
l Cllr Alex Collis – Executive Councillor
Front cover: Midsummer Common for Open Spaces, Sustainable Food
• Did you know we produce an audio version of and Community Wellbeing You can find contact details for all 42
Cambridge Matters on CD for visually impaired people? l Cllr Mike Davey – Executive
If you would like us to send you one email corporate.
city councillors on page 23.
marketing@cambridge.gov.uk or phone 01223 457283 Councillor for Finance and Resources Also at the 6 May elections Nik
l Cllr Rosy Moore – Executive Johnson was elected as Mayor of
Cambridge City Council
Website: cambridge.gov.uk Councillor for Climate Change, Cambridgeshire and Peterborough, and
twitter.com/camcitco facebook.com/camcitco
youtube.com/user/camcitco
Environment and City Centre Daryll Preston was elected Police and
l Cllr Katie Thornburrow – Crime Commissioner for
Customer Service Centre
Mandela House, 4 Regent Street, Cambridge CB2 1BY Executive Councillor for Planning Cambridgeshire and Peterborough.
Email: enquiries@cambridge.gov.uk
Policy and Transport For more information about this
Useful phone numbers:
Benefits 01223 457721 | Corn Exchange box office 01223 357851
l Cllr Mike Todd-Jones – Executive year’s elections visit cambridge.gov.
Council tax collections 01223 457760 | Council tax registration 01223 Councillor for Housing uk/elections-in-2021
457790 | Environmental Services 01223 457900 | Homelink 01223
457917 Housing management (Rents) 01223 457070 | Housing
repairs 01233 457060 | Planning 01223 457200 | Taxis 01223 457888
Waste and streets 01223 458282
For all other enquiries please call: 01223 457000
Monday-Friday 9am-5.15pm
EU Settlement Scheme –
Calls may be recorded for training purposes
Hearing impaired via typetalk Phone: 18001 01233 457000
After hours emergency number: 0300 303 8389
apply by 30 June
Got a complaint or compliment for the council? Under the government’s EU will also need to apply by 30 June. If
Visit cambridge.gov.uk/compliments-complaints-and-suggestions or
write to PO Box 700, Cambridge CB1 0JH
Settlement Scheme, any EU you are an Irish citizen you will not
Cambridge Matters editorial
citizens living in the UK who wish need to. For more information visit
Cambridge Matters, Cambridge City Council, to continue living here following gov.uk/eusettledstatus
PO Box 700, Cambridge CB1 0JH
Email: corporate.marketing@cambridge.gov.uk Phone: 01223 457000
the UK’s departure from the EU For more information about the
Mediathe & products
Marketing will need to apply to do so by the help available locally, visit
Cambridge City Council does not necessarily endorse or
NEWSPAPERS | MAGAZINES | WEBSITES
services featured in advertisements in this magazine. deadline of Wednesday 30 June. cambridge.gov.uk/Brexit-advice or
Thousands of EU citizens living in phone 01223 457000.
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When you have finished with this magazine,
please recycle it in your blue bin.
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#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 3
Cambridge Matters
Mayor’s Awards honour In brief
community champions Mayor of Cambridge
re-elected
From the start of the coronavirus At the council’s annual
lockdown in early 2020, hundreds of local meeting in May, Cllr
people, businesses and organisations have Russ McPherson was
stepped up to voluntarily offer their time re-elected to serve as Mayor of
and skills to help support other people in Cambridge for the year, with Cllr Mark
Cambridge, in a host of different ways. Ashton elected as Deputy Mayor.
To recognise some of these amazing The Mayor’s duties include chairing full
efforts the Mayor of Cambridge established council meetings and attending events
the Mayor’s ‘Volunteer For Cambridge’ and civic engagements on behalf of the
Awards to enable people to nominate Lifecraft
city. The Mayor’s role is ceremonial, and
others who were deserving of recognition dates back to 1207 when Cambridge
for their efforts during the pandemic.
In total, 83 awards have so far been given
“ We have worked incredibly hard
over the past year, extending and
was granted a royal charter.
adapting our services, to support
out to deserving winners in four categories Dispose of your
people as they have faced the
– 35 individual awards, six awards for batteries carefully
challenges that the pandemic has
young people, six for businesses and 36 to The Greater
presented, and are delighted that our
voluntary groups. The awards highlight the Cambridge Shared
efforts have been recognised by the
remarkable extent of the selfless work Waste Partnership is
carried out in Cambridge since the start of
the pandemic ranging from the support
Mayor. Thank you.
” asking residents to take extra care when
recycling household batteries.
e an
hubs established in every ward of the city, • Would you like to nominat
for the next
If batteries are put inside wheelie
to groups providing food and other individual or organisation bins, they can sometimes spark and
in
much-needed support to vulnerable round of awards? You can still do so cause fires in bin lorries. So when you
people, plus some amazing youngsters four cate gories: have batteries to recycle, you are
who have shown remarkable compassion l Individual volunteer asked to place them in a clear bag and
for others in the community. l Community group and orga
nisation attach it to the handle of your blue
Congratulations to all the award winners. l Busines s bin. Alternatively you can take them to
l Young person volunteer (und
er 18) the Household Recycling Centres at
What some of the award
winners say
The Kite Trust, a local charity supporting the
You can
complet
mak
ing a
e you
simp
r nom
le
inat
form on
ion
the
by
council website at cambridge.gov.uk/
Milton or Thriplow, or to some large
shops and supermarkets.
For more information visit
wellbeing of young LGBTQ+ people: volunteer-for-cambridge-awards cambridge.gov.uk/bins
“ Receiving this award has been a huge
boost for our staff and volunteers, as well as
which should take no longer than five
minutes to complete. Printed copies New rules for fires
for the LGBTQ+ young people who access of the form are available by phoning at home
our services and have provided connection, 01223 457878. If you have a wood
community and support to each other burning stove or
throughout the pandemic. Seeing our open fire at home,
contributions recognised means a lot and new laws came into force in May
helps us to dig that little bit deeper as we restricting the types of fuel that you can
continue to deliver a mixture of online and burn – with the aim of cutting air pollution.
”
covid-safe face to face activities. Small volumes of firewood and wood
briquettes (less than two cubic metres)
Rosemary Hall, Volunteer at Arthur Rank that you buy now have to be certified by
Hospice for people with advanced serious the supplier as ‘Ready To Burn’ – meaning
illness or other life-limiting conditions: it has been dried properly. Suppliers
“ When I realised who had nominated
me for this award I felt very happy, as
selling wood in larger volumes now
need to provide instructions on drying,
there are many volunteers besides myself. storing and checking moisture of wood
Being part of Team Arthur, at Arthur Rank before it is used.
Hospice charity for many years has been Traditional house coal can now no
very enjoyable. Being able to help other longer be bought in retail outlets like
people is very worthwhile and I hope to supermarkets or garages, and will be
be able to do this for many more years.
” phased out completely in 2023 – but
‘smokeless’ coal is still available. For more
Gemma Barron, Chief Executive of Lifecraft, information visit cambridge.gov.uk/
an organsation for people who have smoke-pollution or phone 01223 457900.
experience of mental health difficulties: The Kite Trust
4 cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco #StaySafeCambridge
Summer edition
Coronavirus – keep you
and your loved ones safe
As we move out of lockdown and
national coronavirus restrictions ease,
the national vaccination programme,
testing for the virus, and following the
now familiar guidelines of ‘Hands, Face,
Space and Fresh Air’ will all continue to
play their part in helping life in
Cambridge get closer to normal.
Help yourself and help others –
get a vaccination
Scientific evidence continues to
demonstrate that the coronavirus
vaccines help control coronavirus by
providing protection from its most serious
and deadly effects, and also helping to
reduce transmission from one person to
another. So the best thing you can do to
protect yourself, your friends and family is
to choose to take the vaccine when it is expert advice from medical professions Eligible people can book a vaccine
offered to you. on everything to do with coronavirus, online by visiting nhs.uk/book-a-
News travels fast, and sometimes it such as who is currently eligible for coronavirus-vaccination or by searching
can be difficult to distinguish between vaccination, what the vaccine itself does, ‘Book my vaccine’ in your internet search
facts and fake news, causing and its proven safety record by visiting function. If you do not use the internet,
nervousness and confusion as to what to the NHS website at nhs.uk/conditions/ you can call 119 for assistance to book or
do. You can find the most up to date coronavirus-covid-19/ get in touch with your doctor.
Rapid tests – do your Enjoy our parks and city
centre this summer
bit to stop the spread Even as restrictions
have eased, and
more people have
Twice-weekly rapid had vaccinations,
testing is another coronavirus has not
important tool in gone away from
identifying cases of Cambridge.
Covid-19 that might If you’re heading
otherwise be missed. out to enjoy our
With 1 in 3 people with parks this summer,
coronavirus showing no or spend time in
symptoms and the city centre, please remember
potentially spreading it to keep a safe distance from others where
without knowing, rapid you can, remember ‘hands, face, space’
testing helps to identify and follow information signs both around
positive cases quickly, the city centre and within individual shops
and prevent the spread your employer may be delivered to your home.
and venues.
of infection. offering testing in Secondary school pupils
And if you have any rubbish with you,
There are several ways the workplace. are also being regularly
please remember to dispose of it
you can access rapid You can also collect supplied with kits to take
responsibly in a public waste bin, or take it
testing. You can pick up tests to complete at a twice-weekly test.
home with you.
kits from local test sites home or order tests to be
or local pharmacies, look about all of these options visit: All coronavirus information correct
out for the roaming bus • To find out more hire.gov.uk/rapidtesting at time of going to press. For latest
Website: cambridges
visiting Cambridge or visit www.gov.uk/coronavirus
#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 5
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Summer edition
Have your say on a proposed new
vision for our market square
The historic market square in Cambridge’s
city centre is a much-loved destination for
residents and visitors alike, offering a
wonderful variety of goods and services,
and an array of unique sights, sounds,
smells and tastes.
We’re currently looking at how the design,
appearance, daytime, evening and night-time
use of the market square could be enhanced
for traders, visitors and the community as a
whole – and we would very much like to
hear your views on our proposals.
We have developed a proposed Vision and
Concept Design for the market square which
can be seen on our website and we are
carrying out the first public consultation on
the designs. We would love you to have your
say on these by 7 July. We are still at the initial
concept phase so your views really matter
and there will be further opportunities to ● Sustains a diverse and commercially the project and securing planning consent
comment as the plans develop. successful daily local market, whilst and funding. If approved, work on the
enabling flexible use of the space for other detailed design will start in the autumn of
What is our proposed vision? events and activities 2021 and we will be asking for your views on
The council’s vision is to transform the market ● Maximises the city’s ‘green’ credentials, the proposed detailed design.
square into a multi-functional outdoor space, including opportunities to support our
which continues to support a successful and zero carbon, biodiversity and associated • Have your say on the initial proposals
diverse local market, but with an improved sustainable development objectives for the market square by 7 July:
stall layout and design. This will allow the ● Supports the city centre’s economic and
Website: surveymonkey.co.uk/r/
square to be used by the community for social recovery after coronavirus cambridge-market-square-project-
other events and activities. The main proposed design improvements public-consultation
We want to create a high quality civic are as follows: For a paper copy email: business.
space, which is welcoming and accessible to ● Creating a single unified surface across the
support@cambridge.gov.uk
all sections of our community and designed entire square including restoration of the Or phone: 01223 457315
and managed to a standard, befitting Listed granite setts (more commonly
Cambridge’s profile and reputation as an known as ‘cobbles’)
international visitor, university and business ● New stall layout, changing from a north-
south to an east-west orientation, making it
Keeping safe
destination.
In doing so, the market square will become easier for shoppers to get around, and at the market
an even more attractive destination, where creating increased space for outdoor Since the phased reopening of the
residents and visitors can come together to seating and tables; and for events and market in line with the government’s
shop for local food and produce, artisan activities roadmap, a number of measures have
crafts and services, sit outside and enjoy ● New removable, yet robust and durable, been put in place to keep shoppers
delicious street food from around the world designs for market stalls. Two innovative and traders safe at the market. These
or simply people-watch and socialise. The design prototypes are being developed for have included:
market square will also become a year-round testing as part of the consultation over the ● Locating stalls generating larger
venue for a diverse programme of leisure and summer queues on the outside of the market
cultural events and activities, both in and ● Additional public seating and benches and ● More frequent cleaning of the market
around the daily market and into the tables for outdoor eating and drinking and pitches
evening, such as outdoor theatre and film ● A new underground waste management ● Restricting vehicle access when the
shows, concerts, civic gatherings and street system and improved toilets and storage market is operating
entertainment. for traders ● Supporting use of face coverings and
By engaging the community in the design A report on the results of the consultation social distancing
and development of this exciting project, we and any changes to the proposed Vision and ● Providing additional picnic tables and
want to create a transformed market square Concept Design will be reported to public seating areas
which: councillors in October 2021. Subject to the For more information visit
● Respects the site’s heritage and the central outcome of the consultation, we’ll be making cambridge.gov.uk/coronavirus-
role it has played, and will continue to play, a recommendation for committee approval visiting-the-city-centre
in Cambridge life to progress to the detailed design stage of
#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 7
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Summer edition
Live music returning to
the parks this summer
Later this summer, subject to any national l St Albans Recreation Ground, Sunday 29
restrictions, the welcome tones of outdoor August
live music will be returning to some of our l Jesus Green, Sunday 5 September
neighbourhood parks at a series of l King George V Playing Field
concerts organised by the council. Trumpington, Sunday 12 September
Featuring an array of diverse music from l Nightingale Recreation Ground, Sunday
local jazz and folk to the summery strains 19 September
of brass bands, these concerts are all free l Jesus Green, Sunday 26 September
and will take place in a variety of parks These concerts, which are generously
across Cambridge on weekend afternoons sponsored by Arm, will give many people a
during August and September. Simply long overdue opportunity to enjoy some
gather some friends, something to eat and live entertainment after many months when
drink, and enjoy a safe, pleasant afternoon this has not been possible, and spend some
in the sunshine. time in our open spaces when they are at for 2022’s events. In the meantime people
The line-up of venues is as follows: their summer best. can enjoy these informal outdoor concerts
l Cherry Hinton Hall, Sunday 8 August Following a year of coronavirus as a post lockdown tonic and hopefully a
l Nuns Way Recreation Ground, Sunday restrictions, the city’s large-scale musical taste of things to come next year.
15 August events like the Big Weekend and Cambridge For more information visit
l Coleridge Recreation Ground, Sunday Folk Festival are sadly not taking place this cambridgelive.org.uk/city-events or
22 August year, but planning will soon be under way www.facebook.com/CamCityEvents
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Help our urban forest grow
this summer – water a
young tree near you
Our continuing Cambridge Canopy Project is
set to see the number of trees increase by
thousands in the next few years,
Sponsor a
both in public areas like parks
and streets, and in private
tree this year!
gardens. Our aim is to grow Local residents can now suggest
Cambridge’s tree canopy cover locations in streets and parks where
from 17% to 19% to increase the new trees could be planted, then
range of benefits that they sponsor the tree, after the council
provide, and which we benefit joined forces with a national charity.
from – such as shelter for Trees For Streets is a national project
people and wildlife, actively l If the tree has its own green aiming to plant more than 250,000 trees
cooling the air, helping alleviate watering bag around it, you can on streets across the UK in the next 10
flooding, reducing noise and fill that up through the slot at the years. We’re calling on residents,
filtering out air pollutants. top. But if it’s easier, just slowly businesses and organisations in
For the first few years of their lives, newly- pour the water over the root area of the tree, Cambridge to donate and contribute in
planted trees need additional help to get letting the water soak deep into the soil one of two ways:
established, and we water them regularly l If the soil around the tree is extremely wet Sponsor a Street Tree – Identify a
throughout the year. But anyone can play a and boggy, avoid watering. Rainfall isn’t potential location for a street tree near
part in this by looking out for trees that have always enough to satisfy newly planted where you live, and if the council agrees
recently been planted in your area and trees, but too much water can be as bad as it is suitable, you can sponsor a tree to
helping us to water them, particularly in hot, not enough be planted there by donating £100
dry weather. l If you use a hosepipe, do so safely – don’t (pledging to water the tree yourself ) or
During the growing season, which typically leave it unattended or trail it across roads £200 (the council will water the tree).
lasts from around April to September, you can or paths Sponsor a Celebration Tree – For a
help the newest trees in our urban forest in l The best time to water is either in the £200 donation, the council will plant
the following ways: morning or at night. Try to avoid the hottest and maintain a tree on a Cambridge
l Giving them one big drink a week is best, but part of the day, although water anytime is open space, perhaps to celebrate the
more often is fine during very hot weather better than no water at all life of a loved one, to mark other
l Ideally, try to give at least 20 litres per significant events or simply for the
watering – although anything you can • Read more about tree planting at -in- pleasure of watching a young tree grow
www.cambridge.gov.uk/plant-a-tree
manage is great in one of our parks.
l Tap water, rainwater or even dishwater is fine,
your-garden and find more information
For full details of how to get involved
on the Cambridge Canopy Project at
but please make sure no chemicals stronger visit www.cambridge.gov.uk/
www.cambridge. gov.uk/cambridge-
than washing-up liquid are included sponsor-a-tree
canopy-project or phone 01223 457000.
Work begins to protect and enhance our chalk streams
We have recently started work to enhance just behind Cherry Hinton Hall Park, alongside
the chalk streams in Cambridge, the the allotments.
uniquely important UK habitats which are Another of our chalk streams is Vicar’s Brook
home to important species for the city’s which rises from the chalk aquifer at Nine
PHOTO: ROB MUNGOVAN
biodiversity, including brown trout and Wells Local Nature Reserve, flows along
water voles. Hobson’s Conduit near the city centre, and
As part of this project with Cambridge enters the Cam at Sheep’s Green and Coe Fen
Water, 20 tonnes of gravel was recently added Local Nature Reserve.
to one of the city’s chalk streams, Cherry Recently we undertook a fish survey there
Hinton Brook. A group of local volunteers which revealed 10 species of fish in the will further increase the number of fish and
carried out the work, with the aim being to stream including young brown trout, pike, invertebrate species the next time there is
funnel and guide the water as it travels dace, roach and chub. This variety of species is a survey.
downstream to increase flow and oxygen an indicator of a good quality watercourse
while also creating areas of slack water and ahead of plans to further enhance Vicar’s • For more information on the chalk
deeper pools. This diversity in conditions Brook. Work has now started to provide more streams project:
improves the overall health and species count cover for species by introducing submerged Website: cambridge.gov.uk/chalk-streams
in the stream. If you want to check out these logs, and additional areas of gravel, pools and Email: parks@cambridge.gov.uk
changes for yourself, the section worked on is faster flowing areas. It is hoped that this work Phone: 01223 457000
#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 11Cambridge Matters
How we’re working with partne
for former rough sleepers follow
For many years, the council has been provided over 100,000 meals, with a
committed to supporting rough sleepers particular favourite being the Sunday roast.
in Cambridge, working with a partnership At the peak of the first lockdown, safe
of local charities, community groups and accommodation was found for more than
other organisations to find long-lasting 120 people. “Managing this project wasn’t
solutions to people’s housing situations. easy,” continues Andy. “In effect, we created
Before the first national lockdown in March several emergency hostels across the city.
2020, the number of people sleeping rough From time to time, we would encounter
in Cambridge had reduced from its highest problems with the behaviour of those we
point in 2016 – but official figures still housed. But we put staffing and security in
suggested that more than 30 people were place to keep people safe and talked to local
sleeping rough on any given night, with residents to tell them what was happening.”
many more sleeping on friends’ floors or in The unprecedented situation caused by
other locations. the pandemic presented the council and
its partners with a new opportunity to
The impact of coronavirus work with people who had perhaps felt Preparing food for people in safe emergency
As coronavirus began to spread to the UK last stuck in their circumstances, and to work accommodation
year, concern grew about the dangers posed more closely with them to help find a l Reconnections – for some, the pandemic
to rough sleepers and homeless people, as it route towards having their own gave them a chance to reassess and move
was known that the virus could spread easily permanent accommodation. away from Cambridge voluntarily, to begin
through face-to-face transmission but rough “We could see the positive impact,” says a new chapter.
sleepers had no means of self-isolating. It was Andy, “with people beginning to address
also recognised that many rough sleepers issues that had held them back. In some What next?
had underlying health problems, putting cases, three meals a day and a bed for the According to our last ‘snapshot’, rough
them at greater risk of serious illness. night made the biggest difference to their sleeper numbers are now lower in the city
As lockdown approached, the partners health and wellbeing. We could see that we than they have been in over six years and
in the city began meeting to address the could create opportunities for people to we will continue working with our
issue and plan how best to protect and change their lives for the better, and so we partners to keep numbers down. We are
support rough sleepers and other seized on this and carried out a programme also working with our community safety
vulnerably housed people. of training with our partners, so that team and local businesses to tackle
The city council’s Housing Advice everyone knew the options available to begging and street-based behaviour
Partnerships Manager, Andy King, was individuals looking for longer-term which is often carried out by people who
closely involved in these discussions, and accommodation. We then assigned a are already in accommodation.
takes up the story. “Through a mix of resettlement worker to each resident, to help “We want to see people stay in the
contacts and hard negotiation we were them explore options for rehousing.” accommodation that we’ve found them,”
able to build up a supply of says Andy, “but we know that sometimes
accommodation for people, ensuring that Where did people go? people will struggle to adjust to their new
everyone had their own ensuite bedroom. Since the start of the pandemic more than surroundings and integrate into their
We also needed to ensure that everyone 180 people have moved on from precarious communities. That’s why we work closely
housed was able to self-isolate.” situations into longer-term, safe with our own community safety team, the
A group made up of local charities, accommodation. This includes: police, landlords, residents and businesses
grassroots organisations and churches l ‘Housing First’ – self-contained properties,
to deal with problems as early as we can
worked together to provide three meals a with intensively-managed support and with our partners we provide tailored
day to everyone in the accommodation. l Modular homes – clusters of modern,
support, at a level appropriate to their
Since the start of the pandemic they have purpose-built homes with support from needs, to everyone who we have housed
Jimmy’s Cambridge locally. The pandemic has given us an
Modular homes in Cambridge l ‘Supported Shared’ accommodation
opportunity to change things for the better.
– repurposed houses with two sharers in To keep it that way, we need to continue to
each and support from the council work as one city.”
l Private rentals – we have worked to
develop and maintain relationships with
landlords and move people into private • For help and advice about your
housing situation
accommodation
l Hostels and Jimmy’s – there are now
Phone: 01223 457918
Email: housing.advice@cambridge.gov.uk
over 350 bed spaces for homeless people
Website: cambridge.gov.uk/get-advice-
in Cambridge. We supported people to
about-housing
find a suitable hostel and move on.
12 cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco #StaySafeCambridgeSummer edition
ers to find permanent homes
wing the pandemic
Wintercomfort: “It’s as if the crisis helped
people to take stock and re-evaluate”
Cambridge based charity Wintercomfort provide emergency accommodation for
works year-round to support homeless rough sleepers was simultaneously hugely
and vulnerably housed people to realise positive and incredibly overwhelming for our
long-lasting, positive change in their own service users. People who had, in some cases,
lives. This is achieved via an extensive spent years living on the streets, now found
programme of specialist advice, themselves living under tight restrictions,
education, training, work experience and Members of the Wintercomfort team removed from their friends and support
paid employment opportunities. It was an incredibly difficult situation. network, and facing huge uncertainty.
Wintercomfort also provide daily meals, “Amid the turmoil, I have been truly “We can all reflect on the sense of loss and
clothing, shower and laundry facilities for humbled and amazed by the overall isolation we felt when the first lockdown
rough sleepers from their support centre. response from our service users. In many began. For the homeless community, many
As Services Manager Donna-Louise Cobban ways, it’s as if the coronavirus crisis helped of whom live with complex mental health
reflects, the past 12 months and more at people to take stock and re-evaluate their issues, levels of anxiety were especially high.
Wintercomfort have been truly unforgettable. lives. I think that’s true of us all. During the months when the centre closed
“The early days of our coronavirus “We have been so happy to see service around 75% of service users reported
response were a flurry of activity. Almost users reconnecting with friends and family increased levels of anxiety, stress and isolation.
overnight, we transformed the day centre who they haven’t been in contact with for “In September, we were able to reopen
into a resource hub, ensuring that we had years. People who hadn’t been seen or the centre for rough sleepers and earlier this
enough essential supplies to give out to heard from for a long time reached out to year we began to facilitate regular Covid
those who needed them. my team for support; some have come off testing and hosted a vaccination clinic for
“Initially, we weren’t able to let any service or vastly reduced their drug and alcohol service users. There is no doubt that there
users into the building, which meant that intake and others have put on weight and will be more challenges ahead but we’re full
people still sleeping rough couldn’t have a have clearer skin and eyes.” of hope and positivity for the future.”
shower or access other essential welfare “The amazing response of the council to
services. People were confused and anxious. galvanise the ‘Everyone In’ initiative to • For more information about Wintercomfort’s
work visit wintercomfort.org.uk
It Takes A City – ‘When you meet people to give
them food, it’s not just about food’
It Takes A City is a Cambridge “So we started to bring together for themselves so we also began
Partnership who work to bring people who together could make to deliver to dispersed
different groups together with a sustainable food operation, and accommodation where for
the shared aim of ending rough at the same time the council got example people had been moved
sleeping. Its Chair, Chris Jenkin, in touch to see if we could take in to a flat quite quickly and
spoke to us about how they charge of it. The council were weren’t able to establish
helped coordinate cooking and providing accommodation of people across seven different themselves in terms of cooking
distributing tens of thousands through hotels and elsewhere, hotels but the volunteers were and so forth – or people with
of meals during the pandemic. but the hotels were basically amazing. Initially the food was mental health difficulties.
“When the minister made the closed so there were no facilities. made by Wintercomfort and the “Of course when you meet
announcement on 26 March last “We set up a food operation Salvation Army. Then as it grew I people to give them their food
year about getting everyone into which became really massive. thought we needed another it’s not just about food, you’ll
accommodation, it was one of Quite quickly we were feeding kitchen on board in case a covid have a conversation and find out
those moments we knew now 120 people, seven days a week outbreak imperilled the project. St how they are doing and what
things are different, and now’s the with three meals a day – a hot Andrew’s Street Baptist Church they might need. We’d usually
time to do something. At the lunch with a hot pudding, plus had closed its café but reopened it have underwear, socks and hats
same time CCHP Cambridge breakfast and then snacks and to help make this food. with us on the food van to give
Churches Homeless Project) had sandwiches for the evening. We “By September we’d supplied out – so we weren’t just
to close and rejig their operation. were very fortunate in that we had about 60,000 meals, and then the delivering food, we were like a
They started to provide food for all these volunteers willing to help council helped fund a coordinator little mobile shop at times!’
those people who were moved distribute the food day by day. to take it on day to day. As people
visit
into hotels but at first there was “Logistically it was quite moved on from accommodation • For more information
.org.uk or streetsupport.net
only really one person doing it. complex, feeding a large number they weren’t always able to fend ittakesacity
#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 13Cambridge Matters
Need a council service?
Try it online first
As more people in Cambridge get used to offices at Mandela House and City Homes on
doing more and more things online, Arbury Road are now closed. Again, if you
particularly since the start of the pandemic, need any assistance with making payments,
we’re now moving towards offering more just call us on 01223 45700 first.
services for residents online so you can For more information on the changes to
access our services and get answers Customer Services, please check for up to
whenever it suits you. date information on the website.
As part of this move towards doing more
online, our Customer Service Centre at My Cambridge – the easiest way to
Mandela House reopened recently – but face access our services
to face meetings with staff will now only be As mentioned above, residents can now
available if you have pre-booked an access many city council services online,
appointment. through the My Cambridge portal on our
Anybody who needs extra support, or who website. This includes managing Council Tax
does not have ready access to the internet can or housing accounts, claiming benefits or
call us on 01223 457000 first so we can support reporting incidents or hazards in our streets
you with advice or assistance including and parks such as fly-tipping or graffiti.
booking an appointment where needed. You can also report or ask questions about
Wherever possible people will be bin collections, get housing advice, find out
encouraged and supported to use digital about sport and fitness activities, car parks,
options to have their query resolved, including and more. For some services available • To access services through the My
making payments. through My Cambridge you can see Cambridge portal, register at my.
We’re also changing the way we accept automatic updates about the progress of cambridge.gov.uk
payments. You can now make payments with your request throughout the process. You If you need any assistance just phone:
your payment cards in person at Post Offices can also choose to have a notification sent to 01223 457000 or visit our website
or PayZone points rather than having to make you to let you know when the task is cambridge.gov.uk/customer-services
a special trip to our offices – since the cash complete.
Save Our Cycles – and fight
back against bike crime
Bike theft costs Cambridge residents more than £1.5 million in
total each year, which unfortunately makes it one of the highest
cities in the UK for this particular crime.
‘Save Our Cycles’ is a new campaign supported by the council,
CamCycle, Cambridgeshire police and other local organisations,
which is encouraging all bike owners to help reduce bike theft and
protect their cycle by taking some simple steps:
● Keeping a note of their bike’s frame number and a
description of it somewhere safe
● Registering their bike’s frame number and description for free
online at BikeRegister.com – which helps police trace and return
stolen bikes
● Making sure they always lock their bike up securely, even if
only leaving it for a minute or two
The best way to lock a bike is with two ‘D-locks’ or a ‘D-lock’ and
a cable, locking the frame and both wheels to a solid stand in as
secure a place as possible. It is
recommended that at least one • For more information visit
lock has a ‘Solid Secure Gold’ rating camcycle.org.uk/cycletheft. If
or higher – which bike shops will your cycle is stolen report it to
be able to advise you about. the police by calling 101 or at
cambs.police.uk/report
14 cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco #StaySafeCambridgeadvertisements ■
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Could you do more to become a zero-waste household?
Since many of us have been spending meeting up with eating leftovers
more time at home during the past year, friends outdoors, the next day,
you may have noticed that you have been take a reusable freezing food
generating more waste at home. But as cup along. Cafes coming up to
lockdown restrictions ease, there are can safely fill your its use-by date
many simple steps you can take to reduce cup without and getting
the amount of waste you and your needing to touch creative with any
household produce, with the ultimate it – check out random veg that
aim of getting as close as possible to the ‘Contactless Coffee’ may be lurking
being a ‘zero waste’ resident – and campaign online for details. at the bottom of
helping the fight against global warming 3 Shopping bags for life – Many of us are your fridge!
and climate change. better at taking bags for food shopping 5 Refill whenever you can – Product refill
Here are our top five zero-waste tweaks to now – but what options are growing all the time. If you
add to your ‘to-do’ list: about for clothes haven’t tried them yet, start with cleaning
1 Use a refillable or other products. You can buy dissolvable pods
water bottle – Take shopping? Choose online – just add water for a multi-surface
a bottle of water a couple of bags or anti-bac cleaner. You may also have a
out with you you really like and refill shop near you, or even one that
instead of buying keep them in your delivers, and these include cleaning,
single-use plastic usual bag so personal care products and dried foods
ones. As a bonus it you’ve always got too. Find your nearest ones at
will help you stay one handy. cambridge.gov.uk/refill-shops
hydrated which is 4 Don’t let food go to waste – Spending
probably on more time at home since the start of the
another to-do list. pandemic may have meant more of us
• Phone: 01223 458282
Email: waste@cambridge.gov.uk
2 Reuse a coffee cup – If you like to saving food from going to waste at
Website: cambridge.gov.uk/bins
grab a tea or coffee on-the-go or when home. So why not keep this going by
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16 cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco #StaySafeCambridgeSummer edition
Recycling and waste
What goes in your blue bin?
Yes No
Recycle ✔ Clean ✔ Empty ✔ Don’t bag it ✗ Black bin bags or rubbish
✗ Nappies, tissues, kitchen paper,
wipes & sanitary waste
✗ Polystyrene
✗ Glasses, flat glass or glass dishes
Cardboard Paper & Tins, cans Large tins ✗ Mirrors, Pyrex, plates/crockery
magazines & foil ✗ Glittery, metallic or plastic wrap
or cards
The following can be recycled
elsewhere - check our website.
✗ Clothing and textiles
Glass bottles
& jars
Cartons Plastic pots, tubs, Plastic bottles
trays & bags
✗ Food, liquid or garden waste
✗ Wood, plasterboard & DIY waste
✗ Furniture or electricals
Please put used batteries in a clear plastic bag. Tie the bag to the ✗ Scrap metal e.g. pans
handle of the blue bin. Batteries must not be put inside the bin.
Small portable household batteries can be put in the clear bag - e.g. ✗ Hard plastics e.g. bucket
AA, AAA, 6v, 9v, D, C, button, laptop and mobile phone batteries. ✗ Crisp packets
What goes in your green bin?
Yes No
Compost ✗ Plastic & plastic bags
Cooked/ ✗ Compostable bags e.g. Biobags
uncooked food
waste (including
✗ Nappies, wipes and sanitary waste
meat, fish and ✗ Soil or stones
dairy). Use either ✗ Painted or treated wood
Untreated Garden
paper liners or
newspaper to
✗ Cat or dog waste
wood and waste wrap your food ✗ Plant pots and seedling trays
sawdust
What goes in your black bin?
Yes No
Reduce Please try to reduce other rubbish ✗ Rubble/bricks
that cannot be recycled or composted ✗ Soil
✗ Very heavy items
General rubbish ✗ Electrical items
including nappies, wipes, sanitary waste,
polystyrene, crisp packets, pet food pouches,
✗ Batteries
drinks pouches, broken crockery or Take these items to Household
glassware (wrapped) Recycling Centres at Milton or Thriplow
Not sure if it can be recycled? Check the ‘What goes in your bins’ page on our website, via www.cambridge.gov.uk/bins for hundreds more items
#StaySafeCambridge cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco 17Cambridge Matters
Help Cambridge become a
net zero carbon city by 2030
Our new Climate Change Strategy for the l Building 1000 new homes to Passivhaus
next five years sets out how we aim to standards where viable (homes that have
reduce our direct carbon emissions from our ultra-low energy requirements) and aiming
buildings, vehicles and business mileage to for all council homes built from 2030
net zero carbon by 2030. onwards to be net zero carbon.
In recent years we have invested over £1.4m We have shared a vision for Cambridge to
in energy efficiency and renewable energy be net zero carbon by 2030, subject to
projects in our buildings, which have Government, industry and regulators
contributed to a 28.9% reduction in our implementing the necessary changes to
carbon emissions from 2014-15 to 2019-20. achieve this.
Projects so far have included installing solar The strategy includes a range of actions to
panels and LED lighting at ten of our main help reduce emissions from buildings,
buildings and starting to electrify our vehicle transport, waste and food, and to help the
fleet. We have bought 12 electric vans and the city adapt to the impacts of climate change
budget for six electric refuse collection vehicles by working with communities, businesses
has been approved. Our new strategy sets out and residents. For example, we aim to be
how we aim to get to net zero by 2030, mainly introducing measures to support a shift to
through shifting from gas heating to low electric vehicles, including completing
carbon heating in our buildings. installation of 21 electric charge points for
We also have a Carbon Management Plan, taxis and using policies to ensure all taxis are
which outlines what we are doing to reduce zero emission or ultra-low emission by 2028.
our own carbon emissions including: We will also install charging points in our car
l Installing heat pumps, additional solar PV parks and property and work with
panels and other energy efficiency Cambridgeshire County Council to pilot
measures at Parkside Pools and Abbey Pools on-street charging for residents.
this year, subject to planning permission Residents, businesses and organisations can
l Purchasing ultra-low emission vehicles pledge to reduce their carbon footprint by • If you’d like to find out more about
when older vehicles are due for replacement signing up to the council’s Cambridge Climate what we’re doing to tackle climate
(where viable), which could lead to a fully Change Charter. Developed by Cambridge change, and steps you can take to help:
electric or hydrogen council fleet by 2028. Carbon Footprint, the Charter includes an Website: cambridge.gov.uk/climate-
l Investing at least £2.5 million to improve the online carbon footprint calculator and change-and-sustainability
energy efficiency in some of our existing guidance on how to reduce your emissions: Email: sustainablecity@cambridge.gov.uk
council homes. cambridgecarbonfootprint.org/charter/ Phone: 01223 457176
Building at home? Get all the advice
you need from 3C Building Control
If you are planning your own large or regulations, and that work is carried out l Ongoing advice and support
small building project at home, the safely and in line with all throughout your project
council’s 3C Building Control service environmental requirements. l Good value – our service is charged at
can offer you first class independent You may not realise some projects cost, and getting advice at an early
advice and guidance – whether you are need building regulation approval, so it stage can save you money.
planning an extension, a loft is always worth checking in advance.
conversion, interior renovations or even Services offered by 3C Building
planning a new-build home. Control include:
3C Building Control has previously l Free advice and guidance before an
been nominated for several awards in the application is made
East Anglia LABC Building Excellence l Advice on structure and fire safety
awards, which celebrate the way in before and during construction
which council building control teams l Surveyors can provide a same day
work closely with architects and builders inspection service if you make a • Contact our award-winning building
ing
to ensure building projects are request before 10am control team for advice on your build
successfully completed. l Local site knowledge - such as
project. For more information and advice:
The building control team can help ground conditions, drainage and Website: 3csharedservices.org/buildingcontrol
ensure you comply with all building existing structures Email: buildingcontrol@3csharedservices.org
Phone: 0300 7729622
18 cambridge.gov.uk • facebook.com/camcitco • twitter.com/camcitco #StaySafeCambridgeYou can also read
