SuiteRx System Specifications October 2018
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s SuiteRx System Specifications October 2018 This document is intended for use of IPS clients and not to be copied or distributed without the expressed permission of SuiteRx, LLC. 1
Contents SUITERX LTC – LOCAL SERVER BASED SYSTEM .......................................................................................................................................................3 SUITERX RETAIL – LOCAL SERVER BASED SYSTEM..................................................................................................................................................9 SUITERX LTC - SELF HOSTED .................................................................................................................................................................................15 SUITERX RETAIL - SELF HOSTED ............................................................................................................................................................................22 SUITERX COMBO – LOCAL SERVER BASED SYSTEM ..............................................................................................................................................30 2
SUITERX LTC – LOCAL SERVER BASED SYSTEM Database Server Component/Number Of 1-10 Users 11-25 Users 26-50 Users 51-99 Users 100+ Users Users Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Processor - E5-2698 v4 (50MB 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 2683 v4 (40M Cache, 2.1 4669 v4 (55 MB Cache, 2.2 Recommended Cache, 2.2 GHz, 20 GHz, 6 cores) GHz, 10 Cores) GHz, 16 Cores) GHz, 22 Cores) Cores) Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor Intel® Xeon® Processor E5- Processor - Minimum 1620 v4 (10MB Cache, 3.50 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 E5-2683 v4 (40M Cache, 2698 v4 (50MB Cache, 2.2 GHz, 4 cores) GHz, 6 cores) GHz, 10 Cores) 2.1 GHz, 16 Cores) GHz, 20 Cores) Memory / RAM – 16 GB 32 GB 64 GB 64 – 128 GB 128 -160 GB Recommended Memory / RAM – 8 GB 16 GB 32 GB 64 GB 128 GB Minimum Disk Configuration RAID 1 or RAID 5 4 TB SCSI 15K RPM or 3 TB SCSI 15K RPM or 500 GB SCSI 15K RPM or 1 TB SCSI 15K RPM or SSD 2 TB SCSI 15K RPM or SSD SSD (Dedicated IPS Drive) SSD (Dedicated IPS SSD (Dedicated IPS Drive) (Dedicated IPS Drive) (Dedicated IPS Drive) 2 TB SCSI 15K RPM or Drive) 1 TB SCSI 15K 500 GB SCSI 15K RPM or 500 GB SCSI 15K RPM or 1 TB SCSI 15K RPM or SSD SSD (Dedicated Backup RPM or SSD (Dedicated SSD (Dedicated Backup SSD (Dedicated Backup (Dedicated Backup Drive) Drive) (Should be capable of Hard Drive - Total Backup Drive) (Should be Drive) (Should be capable of Drive) (Should be capable of (Should be capable of adding adding more storage and Storage capable of adding more adding more storage and adding more storage and more storage and both drives both drives should be storage and both drives both drives should be both drives should be should be separate aside separate aside from the should be separate aside separate aside from the separate aside from the from the Windows System Windows System Drive) from the Windows Windows System Drive) Windows System Drive) Drive) System Drive) 3
Operating System Windows® Server 2008, 2012 and 2016 Sybase Anywhere Database License 1 License Network Card / Ports 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each 2 NIC, 2 ports each (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) Internet Connectivity Broadband or Fiber Internet connection required for online services. Router (Ports) Ports Forwarding is required for ports 443 (Web Portal), 4430 (mobile Delivery), 4431 (mRx) What should not be run on the database server? Notes DNS server, Domain Controller, Router, File and/or print server, Terminal Services/Citrix Services. The DB Server should not also function as a Web Server wherein the Web Portal is required. A separate Web Server should be provided if this is the case. 4
Web Server / Pharmacy Portal For Web Portal, MRx and Mobile Delivery only. A separate Web Server should be provided. DB Server should not function as a Web Server. If only the Mobile Delivery of MRx is required then there is no need for a Web Server. Both apps can be setup at the Database Server. Component Minimum Specifications Recommended Specifications Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, 10 Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 Processor Cores) GHz, 16 Cores) Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 or 2012 Windows® Server 2008 or 2012 Broadband Internet connection with static IP address required for Broadband Internet connection with static IP address Internet Connectivity online services. required for online services. Ports Forwarding is required for ports 443 (Web Portal), 4430 (mobile Delivery), 4431 (mRx) Router (Ports) 2 NIC, 1 port each 2 NIC, 1 port each Network Card / Ports (1000Mbps) IIS 7/8 should be added to server role. Notes Static External IP Address is required and will be binded to domain name for the Web Portal. Domain name for the Web Portal is required. A subdomain can be used from an existing domain. SSL Wildcard Certificate for the domain/subdomain will also be required. 5
Workstations High-Usage Workstations Workstations Desktop / Laptop / Tablet PC (Scanning and Front Desk, Triage) Component Minimum Specifications Recommended Specifications 7th Generation Intel® Core™ i5-7500T Processor (6M Cache, 2.70 7th Generation Intel® Core™ i5-7600K Processor (6M Cache, 3.80 Processor GHz, 4 cores) GHz, 4 cores) Memory / RAM - Minimum 8 GB 16 GB Hard Drive - Total Storage 120 GB 250 GB Operating System Windows 7 Professional / Windows 10 Professional Windows 7 Professional / Windows 8.1/ Windows 10 Professional Network Card 100 Mbps 100 Mbps 6
Network Infrastructure Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Internet Broadband or Fiber Internet Broadband or Fiber Internet Broadband Internet Broadband Internet connection with at least 50 connection with at least 50 connection with at least 100 connection with at least 250 connection with at least 1 Mbps Download /20 Mbps Mbps Download /20 Mbps Mbps Download /40 Mbps Mbps Download /100 Gbps Download /250 Upload Speed Upload Speed Upload Speed Mbps Upload Speed Mbps Upload Speed Notes 8 RDP Users per Terminal Server Peripherals Sybase Anywhere Database License 1 per concurrent user Router Secure encrypted connectivity (VPN) for communication between facilities is required using a VPN enabled router. Document Printer PCL5 or higher compatible network printer (All-in-one devices should not be used for scanning but for printing only). Zebra ZT41042-T010000Z - NO CUTTER (for perforated labels), Zebra ZT41042-T210000Z - WITH CUTTER (for continuous label) and Label Printer Zebra GX430 Series. 7
Document Scanner Fujitsu FI-6130, Brother ADS 2000 or any scanner with TWAIN compatible drivers. Network scanner not supported. Barcode Scanner Symbol LS2208 or LS9203 Fax Server Cloud-Based Fax (Sfax) Mobile Delivery Device 7" or 10.1" Tablets with Android OS 4.1 or higher (with 3G or 4G capability) or 10.1" Apple iPad with iOS (with 3G or 4G capability) mRx Android or iOS SmartPhones Supplementary Backup Application NAS Drive with at least 500GB of diskspace * Optional component ** Standard requirement for internet service: Static IP, Latency: Minimum 50ms latency round trip ping packet. Packet Loss: Less than 1%. Note: The following can contribute to system slowness: Firewall/Antivirus Software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved.); Insufficient RAM Memory; Hard Drive Encryption; Multiple Network Switches; Slow Network/More traffic on network; Low Disk Space on system partition or working partition. 8
SUITERX RETAIL – LOCAL SERVER BASED SYSTEM Database Server Component/Number Of 1-10 Users 11-25 Users 26-50 Users 51-99 Users 100+ Users Users Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5-4669 v4 (55 MB Processor - Recommended 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 2683 v4 (40M Cache, 2.1 E5-2698 v4 (50MB Cache, Cache, 2.2 GHz, 22 GHz, 6 cores) GHz, 10 Cores) GHz, 16 Cores) 2.2 GHz, 20 Cores) Cores) Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5-2698 v4 (50MB Processor - Minimum 1620 v4 (10MB Cache, 3.50 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 E5-2683 v4 (40M Cache, Cache, 2.2 GHz, 20 GHz, 4 cores) GHz, 6 cores) GHz, 10 Cores) 2.1 GHz, 16 Cores) Cores) Memory / RAM – 16 GB 32 GB 64 GB 64 – 128 GB 128 -160 GB Recommended Memory / RAM – Minimum 8 GB 16 GB 32 GB 64 GB 128 GB Disk Configuration RAID 1 or RAID 5 1 TB SCSI 15K RPM or 2 TB SCSI 15K RPM or 3 TB SCSI 15K RPM or 4 TB SCSI 15K RPM or 500 GB SCSI 15K RPM or SSD (Dedicated IPS Drive) SSD (Dedicated IPS Drive) SSD (Dedicated IPS Drive) SSD (Dedicated IPS SSD (Dedicated IPS Drive) 500 GB SCSI 15K RPM or 1 TB SCSI 15K RPM or 1 TB SCSI 15K RPM or Drive) 500 GB SCSI 15K RPM or SSD (Dedicated Backup SSD (Dedicated Backup 2 TB SCSI 15K RPM or SSD (Dedicated Backup SSD (Dedicated Backup Hard Drive - Total Storage Drive) Drive) Drive) SSD (Dedicated Backup Drive) (Should be capable of (Should be capable of (Should be capable of Drive) (Should be capable of adding more storage and adding more storage and (Should be capable of adding more storage and adding more storage and both drives should be both drives should be adding more storage and both drives should be both drives should be separate aside from the separate aside from the both drives should be separate aside from the separate aside from the Windows System Drive) Windows System Drive) separate aside from the Windows System Drive) Windows System Drive) Windows System Drive) Operating System Windows® Server 2008, 2012 and 2016 9
Sybase Anywhere Database License 1 License Network Card / Ports 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each 2 NIC, 2 ports each (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) Internet Connectivity Broadband or Fiber Internet connection required for online services. Router (Ports) Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx) What should not be run on the database server? DNS server, Domain Controller, Router, File and/or print server, Terminal Services/Citrix Services. Notes The DB Server should not also function as a Web Server wherein the Web Portal is required. A separate Web Server should be provided if this is the case. Web Server / Pharmacy Portal For Web Portal, MRx and Mobile Delivery only. A separate Web Server should be provided. DB Server should not function as a Web Server. If only the Mobile Delivery of MRx is required then there is no need for a Web Server. Both apps can be setup at the Database Server. Component Minimum Specifications Recommended Specifications Processor Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 GHz, 10 Cores) 16 Cores) 10
Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 or 2012 Windows® Server 2008 or 2012 Broadband Internet connection with static IP address required for Broadband Internet connection with static IP address required Internet Connectivity online services. for online services. Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx) Router (Ports) 2 NIC, 1 port each 2 NIC, 1 port each Network Card / Ports (1000Mbps) IIS 7/8 should be added to server role. Notes Static External IP Address is required and will be binded to domain name for the Web Portal. Domain name for the Web Portal is required. A subdomain can be used from an existing domain. SSL Wildcard Certificate for the domain/subdomain will also be required. Workstations Workstations High-Usage Workstations Desktop / Laptop / Tablet PC (Scanning and Front Desk, Triage) Component Minimum Specifications Recommended Specifications Processor 7th Generation Intel® Core™ i5-7500T Processor (6M Cache, 2.70 7th Generation Intel® Core™ i5-7600K Processor (6M Cache, 3.80 GHz, 4 cores) GHz, 4 cores) Memory / RAM - Minimum 4 GB 8 GB 11
Hard Drive - Total Storage 120 GB 250 GB Operating System Windows 7 Professional / Windows 10 Professional Windows 7 Professional / Windows 10 Professional Network Card 100 Mbps 100 Mbps Network Infrastructure Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Internet Broadband or Fiber Broadband Internet Broadband Internet Broadband or Fiber Mbps connection with at least 50 Internet connection with at connection with at least connection with at least 1 Download /20 Mbps Mbps Download /20 Mbps least 100 Mbps Download 250 Mbps Download /100 Gbps Download /250 Upload Speed Upload Speed /40 Mbps Upload Speed Mbps Upload Speed Mbps Upload Speed Notes 8 RDP Users per Terminal Server 12
Peripherals Sybase Anywhere Database License 1 per concurrent user Router Secure encrypted connectivity (VPN) for communication between facilities is required using a VPN enabled router. PCL5 or higher compatible network printer (All-in-one devices should not be used for scanning but for printing only). Host-based printers will Document Printer not work for Citrix/Terminal Server Environment. Zebra ZT41042-T010000Z - NO CUTTER (for perforated labels), Zebra ZT41042-T210000Z - WITH CUTTER (for continuous label) and Label Printer Zebra GX430 Series Document Scanner Fujitsu FI-6130, Brother ADS 2000 or any scanner with TWAIN compatible drivers. Network scanner not supported. Barcode Scanner Symbol LS2208 or LS9203 Bixolon SRP 350II Series (USB Type with Drawer Kickout Connector) or Bixolon SRP 350III Series (USB Type with Drawer Kickout Receipt Printer Connector) Signature Pad Topaz Systems: For Local (TM-LBK750-HSB / TM-LBK766SE-HSB-R / TM-LBK57GC-HSB-R) MSCashDrawer CF-405 (must be receipt printer driven, check compatibility with Receipt Printer) or any Printer Driven Cash Drawer (check Cash Drawer compatibility with Receipt Printer) 13
Fax Server Cloud-Based Fax (Sfax) Mobile Delivery Device 7" or 10.1" Tablets with Android OS 4.1 or higher (with 3G or 4G capability) or 10.1" Apple iPad with iOS (with 3G or 4G capability) mRx Android or iOS SmartPhones Supplementary Backup Application NAS Drive with at least 500GB of diskspace. * Optional component ** Standard requirement for internet service: Static IP, Latency: Minimum 50ms latency round trip ping packet. Packet Loss: Less than 1%. 14
SUITERX LTC - SELF HOSTED Database Server Component/Number Of Users 1-10 Users 11-25 Users 26-50 Users 51-99 Users 100+ Users Intel® Xeon® Processor Intel® Xeon® Processor Intel® Xeon® Intel® Xeon® Intel® Xeon® Processor Processor - Recommended E5-1650 v4 (15MB Cache, E5-2640 v4 (25MB Cache, Processor E5-2683 v4 Processor E5-2698 v4 E5-4669 v4 (55 MB 3.60 GHz, 6 cores) 2.40 GHz, 10 Cores) (40M Cache, 2.1 GHz, (50MB Cache, 2.2 Cache, 2.2 GHz, 22 16 Cores) GHz, 20 Cores) Cores) Intel® Xeon® Processor Intel® Xeon® Processor Intel® Xeon® Intel® Xeon® Intel® Xeon® Processor Processor - Minimum E5-1620 v4 (10MB Cache, E5-1650 v4 (15MB Cache, Processor E5-2640 v4 Processor E5-2683 v4 E5-2698 v4 (50MB 3.50 GHz, 4 cores) 3.60 GHz, 6 cores) (25MB Cache, 2.40 (40M Cache, 2.1 GHz, Cache, 2.2 GHz, 20 GHz, 10 Cores) 16 Cores) Cores) Memory / RAM – Recommended 16 GB 32 GB 64 GB 64 – 128 GB 128 -160 GB Memory / RAM – Minimum 8 GB 16 GB 32 GB 64 GB 128 GB Disk Configuration RAID 1 or RAID 5 500 GB SCSI 15K RPM or 4 TB SCSI 15K RPM or 1 TB SCSI 15K RPM or 2 TB SCSI 15K RPM or 3 TB SCSI 15K RPM SSD (Dedicated IPS SSD (Dedicated IPS SSD (Dedicated IPS Drive) SSD (Dedicated IPS or SSD (Dedicated IPS Drive) Drive) 500 GB SCSI 15K RPM or Drive) Drive) 500 GB SCSI 15K RPM or 2 TB SCSI 15K RPM or Hard Drive - Total Storage SSD (Dedicated Backup 1 TB SCSI 15K RPM or 1 TB SCSI 15K RPM SSD (Dedicated Backup SSD (Dedicated Backup Drive) SSD (Dedicated or SSD (Dedicated Drive) Drive) (Should be capable of Backup Drive) Backup Drive) (Should be capable of (Should be capable of adding more storage) (Should be capable of (Should be capable of adding more storage) adding more storage) adding more storage) adding more storage) 15
Operating System Windows® Server 2008, 2012, and 2016 Sybase Anywhere Database License 1 License Network Card / Ports (1000Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each 2 NIC, 2 ports each Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) Internet Connectivity Broadband or Fiber Internet connection required for online services. Router (Ports) Ports Forwarding is required for ports 443 (Web Portal), 4430 (mobile Delivery), 4431 (mRx) Notes What should not be run on the database server? DNS server, Domain Controller, Router, File and/or print server, Terminal Services/Citrix Services. Terminal Server Component Minimum Specifications Recommended Specifications Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, Processor Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 GHz, 16 Cores) 10 Cores) Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB 16
Windows® Server 2008 Windows® Server 2008 Operating System Sybase Anywhere Database License 1 License 2 NIC, 1 port each Network Card / Ports (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Broadband or Fiber Broadband or Fiber Internet Broadband Internet connection with at least 100 Broadband Internet Internet connection Internet connection connection with at least 1 Mbps Download /40 Mbps connection with at least with at least 50 Mbps with at least 50 Mbps Gbps Download /250 Upload Speed 250 Mbps Download /100 Download /20 Mbps Download /20 Mbps Mbps Upload Speed Mbps Upload Speed Upload Speed Upload Speed Notes 8 RDP Users per Terminal Server Web Server For Web Portal, MRx, and Mobile Delivery. A separate Web Server should be provided. DB Server should not function as a Web Server. If only the Mobile Delivery or MRx is required then there is no need for a Web Server. Both apps can be setup at the Database Server. Component Minimum Specifications Recommended Specifications Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, 10 Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 Processor Cores) GHz, 16 Cores) 17
Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 or 2012 Windows® Server 2008 or 2012 Broadband Internet connection with static IP address required for Broadband Internet connection with static IP address Internet Connectivity online services. required for online services. Ports Forwarding is required for ports 443 (Web Portal), 4430 (mobile Delivery), 4431 (mRx) Router (Ports) 2 NIC, 1 port each 2 NIC, 1 port each Network Card / Ports (1000Mbps) IIS 7/8 should be added to server role. Static External IP Address is required and will be binded to domain name for the Web Portal. Notes Domain name for the Web Portal is required. A subdomain can be used from an existing domain. SSL Wildcard Certificate for the domain/subdomain will also be required. Workstations Workstations High-Usage Workstations Desktop / Laptop / Tablet PC (Scanning and Front Desk, Triage) Component Minimum Specifications Recommended Specifications 7th Generation Intel® Core™ i5-7500T Processor (6M Cache, 2.70 7th Generation Intel® Core™ i5-7600K Processor (6M Cache, 3.80 Processor GHz, 4 cores) GHz, 4 cores) 18
Memory / RAM - Minimum 4 GB 8 GB Hard Drive - Total Storage 120 GB 250 GB Operating System Windows 7 Professional / Windows 8.1/ Windows 10 Professional Windows 7 Professional / Windows 8.1/ Windows 10 Professional Network Card 100 Mbps 100 Mbps Network Infrastructure Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Internet Broadband or Fiber Internet Broadband Internet connection with at least 50 Broadband or Fiber Broadband Internet connection with at least 50 connection with at least 1 Mbps Download /20 Mbps Internet connection with at connection with at least Mbps Download /20 Mbps Gbps Download /250 Upload Speed least 100 Mbps Download 250 Mbps Download /100 Upload Speed Mbps Upload Speed /40 Mbps Upload Speed Mbps Upload Speed Notes 8 RDP Users per Terminal Server 19
Peripherals Sybase Anywhere Database License 1 per concurrent user VPN Enabled Router (e.g. Sonicwall TZ100l) Router A VPN Tunnel Setup from Amazon to the Pharmacy is required. An IT Resource who's experienced in Site to Site VPN Setup will be working with SuiteRx to establish the tunnel. A secure encrypted connectivity (VPN) for communication between facilities is also required. All printing will be tunneled through the VPN. A network printer is required with at least PCL5 compatibility. All-in-one devices should not be Document Printer used for scanning but for printing only. Host-based printers will not work for Citrix/Terminal Server Environment. Zebra ZT41042-T010000Z - NO CUTTER (for perforated labels), Zebra ZT41042-T210000Z - WITH CUTTER (for continuous label) and Label Printer Zebra GX430 Series. All labels printers must be networked. Document Scanner Fujitsu FI-6130, Brother ADS 2000 or any scanner with TWAIN compatible drivers. Network scanners are not supported. Unlimited TSScan license is needed. Barcode Scanner Symbol LS2208 or LS9203 Fax Server Cloud-Based Fax (Sfax) Mobile Delivery Device 7" or 10.1" Tablets with Android OS 4.1 or higher (with 3G or 4G capability) or 10.1" Apple iPad with iOS (with 3G or 4G capability) 20
mRx Android or iOS SmartPhones Supplementary Backup Application NAS Drive with at least 500GB of diskspace * Optional component ** Standard requirement for internet service: Static IP, Latency: Minimum 50ms latency round trip ping packet. Packet Loss: Less than 1%. Note: The following can contribute to system slowness: Firewall/Antivirus Software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved.); Insufficient RAM Memory; Hard Drive Encryption; Multiple Network Switches; Slow Network/More traffic on network; Low Disk Space on system partition or working partition. 21
SUITERX RETAIL - SELF HOSTED Database Server Component/Number 1-10 Users 11-25 Users 26-50 Users 51-99 Users 100+ Users Of Users Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor Intel® Xeon® Processor Processor - E5-1650 v4 (15MB 2640 v4 (25MB Cache, 2.40 2683 v4 (40M Cache, 2.1 E5-2698 v4 (50MB Cache, E5-4669 v4 (55 MB Cache, Recommended Cache, 3.60 GHz, 6 GHz, 10 Cores) GHz, 16 Cores) 2.2 GHz, 20 Cores) 2.2 GHz, 22 Cores) cores) Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor Intel® Xeon® Processor E5-1620 v4 (10MB Processor - Minimum 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 E5-2683 v4 (40M Cache, E5-2698 v4 (50MB Cache, Cache, 3.50 GHz, 4 GHz, 6 cores) GHz, 10 Cores) 2.1 GHz, 16 Cores) 2.2 GHz, 20 Cores) cores) Memory / RAM – 16 GB 32 GB 64 GB 64 – 128 GB 128 -160 GB Recommended Memory / RAM – 8 GB 16 GB 32 GB 64 GB 128 GB Minimum Disk Configuration RAID 1 or RAID 5 500 GB SCSI 15K RPM 3 TB SCSI 15K RPM or 4 TB SCSI 15K RPM or or SSD (Dedicated IPS 1 TB SCSI 15K RPM or SSD 2 TB SCSI 15K RPM or SSD SSD (Dedicated IPS Drive) SSD (Dedicated IPS Drive) Drive) (Dedicated IPS Drive) (Dedicated IPS Drive) 1 TB SCSI 15K RPM or 2 TB SCSI 15K RPM or Hard D0072ive - Total 500 GB SCSI 15K RPM 500 GB SCSI 15K RPM or SSD 1 TB SCSI 15K RPM or SSD SSD (Dedicated Backup SSD (Dedicated Backup Storage or SSD (Dedicated (Dedicated Backup Drive) (Dedicated Backup Drive) Drive) Drive) Backup Drive) (Should be capable of adding (Should be capable of adding (Should be capable of (Should be capable of (Should be capable of more storage) more storage) adding more storage) adding more storage) adding more storage) 22
Operating System Windows® Server 2008, 2012 and 2016 Sybase Anywhere Database License 1 License Network Card / Ports 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each 2 NIC, 2 ports each (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) Internet Connectivity Broadband or Fiber Internet connection required for online services. Router (Ports) Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx) Notes What should not be run on the database server? DNS server, Domain Controller, Router, File and/or print server, Terminal Services/Citrix Services. 23
Terminal Server Component Minimum Specifications Recommended Specifications Processor Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 GHz, 16 Cores) 10 Cores) Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 Windows® Server 2008 Sybase Anywhere Database License 1 License 2 NIC, 1 port each Network Card / Ports (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) 1-10 Remote 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Users Internet Connectivity Broadband or Fiber Broadband or Fiber Broadband or Fiber Internet Broadband Internet connection with at least 100 Broadband Internet Internet connection Internet connection connection with at least 1 Mbps Download /40 Mbps connection with at least with at least 50 Mbps with at least 50 Mbps Gbps Download /250 Upload Speed 250 Mbps Download /100 Download /20 Mbps Download /20 Mbps Mbps Upload Speed Upload Speed Mbps Upload Speed Upload Speed Notes 8 RDP Users per Terminal Server 24
Web Server / Pharmacy Portal For Web Portal, MRx and Mobile Delivery only. A separate Web Server should be provided. DB Server should not function as a Web Server. If only the Mobile Delivery or MRx is required then there is no need for a Web Server. Both apps can be setup at the Database Server/ Minimum Specifications Recommended Specifications Component Processor Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, 10 Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 Cores) GHz, 16 Cores) Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 or 2012 Windows® Server 2008 or 2012 Broadband Internet connection with static IP address required for Broadband Internet connection with static IP address Internet Connectivity online services. required for online services. Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx) Router (Ports) 2 NIC, 1 port each 2 NIC, 1 port each Network Card / Ports (1000Mbps) IIS 7/8 should be added to server role. Static External IP Address is required and will be binded to domain name for the Web Portal. Notes Domain name for the Web Portal is required. A subdomain can be used from an existing domain. SSL Wildcard Certificate for the domain/subdomain will also be required. 25
Workstations Workstations High-Usage Workstations Desktop / Laptop / Tablet PC (Scanning and Front Desk, Triage) Component Minimum Specifications Recommended Specifications 7th Generation Intel® Core™ i5-7500T Processor (6M Cache, 2.70 7th Generation Intel® Core™ i5-7600K Processor (6M Cache, 3.80 Processor GHz, 4 cores) GHz, 4 cores) Memory / RAM - Minimum 4 GB 8 GB Hard Drive - Total Storage 120 GB 250 GB Operating System Windows 7 Professional / Windows 10 Professional Windows 7 Professional / Windows 10 Professional Network Card 100 Mbps 100 Mbps 26
Network Infrastructure Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Internet Broadband or Fiber Broadband Internet Broadband or Fiber Internet connection with at Broadband Internet connection with at least 50 connection with at least 1 Internet connection with at least 100 Mbps Download connection with at least Mbps Download /20 Mbps Gbps Download /250 least 50 Mbps Download /40 MbpsUpload Speed 250 Mbps Download /100 Upload Speed Mbps Upload Speed /20 Mbps Upload Speed MbpsUpload Speed Notes 8 RDP Users per Terminal Server 27
Peripherals Sybase Anywhere Database License 1 per concurrent user VPN Enabled Router (e.g. Sonicwall TZ100I) Router A VPN Tunnel Setup from Amazon to the Pharmacy is required. An IT Resource who’s experienced in Site to Site VPN Setup will be working with SuiteRx to establish the tunnel. A secure encrypted connectivity (VPN) for communication between facilities is also required. All printing will be tunneled through the VPN. A network printer is required with at least PCL5 compatibility. All-in-one devices should not be used for scanning but for printing only. Document Printer Host-based printers will not work for Citrix/Terminal Server Environment. Zebra ZT41042-T010000Z - NO CUTTER (for perforated labels), Zebra ZT41042-T210000Z - WITH CUTTER (for continuous label) and Zebra GX430 Series. Label Printer All labels printers must be networked. Fujitsu FI-6130, Brother ADS 2000 or any scanner with TWAIN compatible drivers. Network scanners are not supported. Document Scanner Unlimited TSScan license is needed. Barcode Scanner Symbol LS2208 or LS9203 Bixolon SRP 350II Series (USB Type with Drawer Kickout Connector) or Bixolon SRP 350III Series (USB Type with Drawer Kickout Receipt Printer Connector). 28
Signature Pad Topaz Systems: TM-LBK755-B-R. All type should have a credit card swiper attached to it. MSCashDrawer CF-405 (must be receipt printer driven, check compatibility with Receipt Printer) or any Printer Driven Cash Drawer (check Cash Drawer compatibility with Receipt Printer) Fax Server Cloud-Based Fax Mobile Delivery Device 7" or 10.1" Tablets with Android OS 4.1 or higher (with 3G or 4G capability) or 10.1" Apple iPad with iOS (with 3G or 4G capability) mRx Android or iOS SmartPhones Supplementary Backup Application NAS Drive with at least 500GB of diskspace. * Optional component ** Standard requirement for internet service: Static IP, Latency: Minimum 50ms latency round trip ping packet. Packet Loss: Less than 1%. Note: The following can contribute to system slowness: Firewall/Antivirus Software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved.); Insufficient RAM Memory; Hard Drive Encryption; Multiple Network Switches; Slow Network/More traffic on network; Low Disk Space on system partition or working partition. 29
SUITERX COMBO – LOCAL SERVER BASED SYSTEM Database Server Component/Number Of 1-10 Users 11-25 Users 26-50 Users 51-99 Users 100+ Users Users Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5-4669 v4 (55 MB Processor - Recommended 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 2683 v4 (40M Cache, 2.1 E5-2698 v4 (50MB Cache, Cache, 2.2 GHz, 22 GHz, 6 cores) GHz, 10 Cores) GHz, 16 Cores) 2.2 GHz, 20 Cores) Cores) Intel® Xeon® Processor Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5- Intel® Xeon® Processor E5-2698 v4 (50MB Processor - Minimum 1620 v4 (10MB Cache, 3.50 1650 v4 (15MB Cache, 3.60 2640 v4 (25MB Cache, 2.40 E5-2683 v4 (40M Cache, Cache, 2.2 GHz, 20 GHz, 4 cores) GHz, 6 cores) GHz, 10 Cores) 2.1 GHz, 16 Cores) Cores) Memory / RAM – 16 GB 32 GB 64 GB 64 – 128 GB 128 -160 GB Recommended Memory / RAM – Minimum 8 GB 16 GB 32 GB 64 GB 128 GB Disk Configuration RAID 1 or RAID 5 1 TB SCSI 15K RPM or 2 TB SCSI 15K RPM or 3 TB SCSI 15K RPM or 4 TB SCSI 15K RPM or 500 GB SCSI 15K RPM or SSD (Dedicated IPS Drive) SSD (Dedicated IPS Drive) SSD (Dedicated IPS Drive) SSD (Dedicated IPS SSD (Dedicated IPS Drive) 500 GB SCSI 15K RPM or 1 TB SCSI 15K RPM or 1 TB SCSI 15K RPM or Drive) 500 GB SCSI 15K RPM or SSD (Dedicated Backup SSD (Dedicated Backup 2 TB SCSI 15K RPM or SSD (Dedicated Backup SSD (Dedicated Backup Hard Drive - Total Storage Drive) Drive) Drive) SSD (Dedicated Backup Drive) (Should be capable of (Should be capable of (Should be capable of Drive) (Should be capable of adding more storage and adding more storage and (Should be capable of adding more storage and adding more storage and both drives should be both drives should be adding more storage and both drives should be both drives should be separate aside from the separate aside from the both drives should be separate aside from the separate aside from the Windows System Drive) Windows System Drive) separate aside from the Windows System Drive) Windows System Drive) Windows System Drive) Operating System Windows® Server 2008, 2012 and 2016 30
Sybase Anywhere Database License 1 License Network Card / Ports 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each 2 NIC, 2 ports each (1000Mbps) Backup Solution Backup on external hard disk or tape. (Online / offsite backup is recommended.) Internet Connectivity Broadband or Fiber Internet connection required for online services. Router (Ports) Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx). What should not be run on the database server? DNS server, Domain Controller, Router, File and/or print server, Terminal Services/Citrix Services. Notes The DB Server should not also function as a Web Server wherein the Web Portal is required. A separate Web Server should be provided if this is the case. Web Server / Pharmacy Portal For Web Portal, MRx and Mobile Delivery only. A separate Web Server should be provided. DB Server should not function as a Web Server. If only the Mobile Delivery of MRx is required then there is no need for a Web Server. Both apps can be setup at the Database Server. Component Minimum Specifications Recommended Specifications Processor Intel® Xeon® Processor E5-2640 v4 (25MB Cache, 2.40 GHz, Intel® Xeon® Processor E5-2683 v4 (40M Cache, 2.1 GHz, 10 Cores) 16 Cores) 31
Memory / RAM - Minimum 16 GB 32 GB Hard Drive - Total Storage 250 GB 500 GB Operating System Windows® Server 2008 or 2012 Windows® Server 2008 or 2012 Broadband Internet connection with static IP address required for Broadband Internet connection with static IP address required Internet Connectivity online services. for online services. Ports Forwarding is required for ports 443 (Web Portal), 4430 (Mobile Delivery), 4431 (mRx). Router (Ports) 2 NIC, 1 port each 2 NIC, 1 port each Network Card / Ports (1000Mbps) IIS 7/8 should be added to server role. Notes Static External IP Address is required and will be binded to domain name for the Web Portal. Domain name for the Web Portal is required. A subdomain can be used from an existing domain. SSL Wildcard Certificate for the domain/subdomain will also be required. Workstations Workstations High-Usage Workstations Desktop / Laptop / Tablet PC (Scanning and Front Desk, Triage) Component Minimum Specifications Recommended Specifications Processor 7th Generation Intel® Core™ i5-7500T Processor (6M Cache, 2.70 7th Generation Intel® Core™ i5-7600K Processor (6M Cache, 3.80 GHz, 4 cores) GHz, 4 cores) 32
LTC: 8 GB LTC: 16 GB Memory / RAM - Minimum Retail: 4 GB Retail: 8 GB Hard Drive - Total Storage 120 GB 250 GB Operating System Windows 7 Professional / Windows 10 Professional Windows 7 Professional / Windows 10 Professional Network Card 100 Mbps 100 Mbps Network Infrastructure Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher 1-10 Remote Users 11-25 Remote Users 26-50 Remote Users 51-99 Remote Users 100+ Remote Users Internet Connectivity Broadband or Fiber Internet Broadband or Fiber Broadband or Fiber Broadband Internet Broadband Internet connection with at least 50 Internet connection with at Internet connection with at connection with at least connection with at least 1 Mbps Download /20 Mbps least 50 Mbps Download least 100 Mbps Download 250 Mbps Download /100 Gbps Download /250 Upload Speed /20 Mbps Upload Speed /40 Mbps Upload Speed Mbps Upload Speed Mbps Upload Speed Notes 8 RDP Users per Terminal Server 33
Peripherals Sybase Anywhere Database License 1 per concurrent user Router Secure encrypted connectivity (VPN) for communication between facilities is required using a VPN enabled router. PCL5 or higher compatible network printer (All-in-one devices should not be used for scanning but for printing only). Host-based printers will Document Printer not work for Citrix/Terminal Server Environment. Zebra ZT41042-T010000Z - NO CUTTER (for perforated labels), Zebra ZT41042-T210000Z - WITH CUTTER (for continuous label) and Label Printer Zebra GX430 Series Document Scanner Fujitsu FI-6130, Brother ADS 2000 or any scanner with TWAIN compatible drivers. Network scanner not supported. Barcode Scanner Symbol LS2208 or LS9203 Bixolon SRP 350II Series (USB Type with Drawer Kickout Connector) or Bixolon SRP 350III Series (USB Type with Drawer Kickout Receipt Printer Connector) Signature Pad Topaz Systems: For Local (TM-LBK750-HSB / TM-LBK766SE-HSB-R / TM-LBK57GC-HSB-R) MSCashDrawer CF-405 (must be receipt printer driven, check compatibility with Receipt Printer) or any Printer Driven Cash Drawer (check Cash Drawer compatibility with Receipt Printer) 34
Fax Server Cloud-Based Fax (Sfax) Mobile Delivery Device 7" or 10.1" Tablets with Android OS 4.1 or higher (with 3G or 4G capability) or 10.1" Apple iPad with iOS (with 3G or 4G capability) mRx Android or iOS SmartPhones * Optional component ** Standard requirement for internet service: Static IP, Latency: Minimum 50ms latency round trip ping packet. Packet Loss: Less than 1%. Note: The following can contribute to system slowness: Firewall/Antivirus Software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved.); Insufficient RAM Memory; Hard Drive Encryption; Multiple Network Switches; Slow Network/More traffic on network; Low Disk Space on system partition or working partition 35
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