Student Services - Herefordshire and Ludlow College
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Bev Jackson Head of Student Services b.jackson@hlnsc.ac.uk 0800 032 1986 Nikki Honeyman Learning Support Coordinator honeymann@hlcollege.ac.uk 01432 365 546 Jane Eggar Admissions admissions@hlcollege.ac.uk 01432 352 235 Sarah Harris Student HUB Coordinator harriss@hlcollege.ac.uk 01432 365 431 Student HUB Holme Lacy hllrc@hlcollege.ac.uk 01432 870 055 Ali Wells Safeguarding Coordinator wellsa@hlcollege.ac.uk 01432 365 356 / 07790 833 601 Marketing Team events@hlcollege.ac.uk 01432 365 433 Finance Team finance@hlcollege.ac.uk 0800 032 1986
LEARNING SUPPORT STUDENT FINANCE PARKING HEREFORD The College has a dedicated team in place to support students with diverse Students displaying valid parking permits are allowed to park at the College. Annual permits UNIVERSITY CENTRE needs, including: dyslexia, mental health can be ordered on the College website and difficulties, Autistic Spectrum Disorder, visual can be collected and paid for at the relevant Run in partnership with the University of and hearing impairment, mobility difficulties, campus’ LRC. Worcester, the Centre acts as an educational general learning difficulties and medical and cultural hub, aiming to raise educational conditions. We also offer drop-in support At the Hereford Campus, all students are aspirations in Herefordshire and encourage during directed study. STUDENT FACILITIES SAFEGUARDING required to park in car park A. This is on a first TRANSPORT increased participation in higher education. The Centre offers university-level courses at the come first served basis and having a permit Nikki Honeyman does not guarantee a parking space. When College and free public lectures. • Eden hair & beauty therapy salon The College is committed to safeguarding If you are aged between 16 and 19 you may Learning Support Coordinator • Nursery and ensuring that everyone feels safe here. parking is not available in car park A, you must be eligible to purchase a travel pass through 01432 365 546 park offsite. For further info visit www.hlcollege.ac.uk • Cider Orchard Restaurant If you have any concerns regarding your the local council. If you live outside the county, honeymann@hlcollege.ac.uk • Hereford Campus ground floor well-being, safety, or that of others, contact: contact your local county council for more hot & cold refreshments At the Holme Lacy Campus, students can park information. If you require assistance with www.hlcollege.ac.uk • Holme Lacy Campus Straw Bale Café Ali Wells in any designated parking space. public transport, or advice on routes available Safeguarding Coordinator in Herefordshire, visit our website www. % 93 Take a look at our website or give us a call for Both campuses have bike racks where hlcollege.ac.uk or contact: Facilities are not campus specific, 07790 833 601 further information on the following schemes: bicycles can be left at the owner’s risk. they can be used by all HLC students. wellsa@hlcollege.ac.uk • Care to Learn (childcare & travel costs) Post 16 Transport Department • EMA / WGLGFE (if you live in Wales) Herefordshire Council 01432 260 928 OMMEND “I WOULD REC • 16-19 Bursary Scheme A FRIEND” • Adult Learner Support Fund Visit the council website to apply for a travel pass online MY COURSE TO www.herefordshire.gov.uk • Meal cards Learner voice survey 2019/20
YOUR POCKET GUIDE TO: GROUP TUTORIALS LEARNER VOICE REPORTING ABSENCE STUDENT LEARNING Student Each student participates in group tutorials SUPPORT ADVISER RESOURCE CENTRE Are you interested in helping us shape the To report a student absence, contact the Services on a variety of subjects, which are facilitated by the Student HUB. Tutorials are designed to inform and develop your understanding of the The Student Support Adviser is available for The College has an LRC at each campus with a learning experience for all of our learners? Become a Student Rep and have your say. College by phone or email. 0800 032 1986 students to talk to, offering emotional support wide collection of resources including: world around you. You will also be allocated a and giving advice and guidance in the form of Please see your personal tutor or a member absence@hlcollege.ac.uk personal tutor during your time at the College. • Books, journals, e-books, e-journals of the Student Services team for further one-to-one sessions. • Careers information information about this role. Please ensure that you leave your full name, YOUR STUDENT ID STUDENT HUB For advice and guidance, please contact • • Computer desks Study desks GET INVOLVED CAREERS date of birth, course title and the name of a member of the Student Services team. WE NEED YOUR VOICE your tutor. • Stationery to purchase Your student ID card will be issued during The Student HUB, based in each campus’ Our Student Enrichment Officer organises The College Careers Adviser provides enrolment. This must be visible at all times for LRC, is the place where you can get all the a wide variety of volunteering & leadership confidential and impartial advice to help you % More information regarding the resources on the following reasons: help and information you need throughout opportunities, trips, sports and a range of WHAT DO OUR STUDENTS SAY? make the best decisions for your education, offer is available via the Moodle LRC page or by your time at the College. It will provide you physical activities. career and university-level opportunities. • Shows you are part of the College, using one of our catalogue computers. with resources you need for your development 96 otherwise you might be challenged about % and study - from tutorials to information on To find our more you can contact: For an appointment please contact: why you are here for safeguarding reasons For further information about resources, UCAS applications. • To access buildings on campus through 97% speak to a member of the Student HUB based Enrichment Learner Progression Adviser the electronic access doors within the LRC. enrichment-hlc@hlnsc.ac.uk Careers@hlnsc.ac.uk • To borrow resources from the LRC “MY TEACHER ENCOUR • For computer access and email set up “I FEEL SAFE AT COLLEGE” AGES We can provide you with advice on a range of • To order a car parking pass ME TO BEHAVE WELL AN services, including transport, finance, careers, D • To show your identity during exams WORK HARD” healthy relationships, emotional support and • To order gowns and photos for graduation getting the most out of your time at college. Learner voice survey 2019/20 Learner voice survey 2019/20
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