Strategic Plan: 2019 to 2021 - Version Update: 11/16/2020 - Opera Steamboat

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                                          Strategic Plan: 2019 to 2021

                                                Version Update: 11/16/2020

                    The mission of Opera Steamboat is to promote opera and the vocal arts in Northwest Colorado
                        through educational and musical opportunities in collaboration with world-class artists

                     Vision: Opera Steamboat will be recognized nationally as an innovative opera and vocal arts
                         organization that creates inspiring productions in our unique Rocky Mountain setting
Strategic Plan

                                    Table of Contents
Executive Summary and Mission Statement.

History of Opera Steamboat

Our Growth Story: Looking Forward

Vision

Major Goals

Timeline Highlights

SWOT Analysis
Strategic Plan

                                    Executive Summary
                                                      Mission Statement:
                  The mission of Opera Steamboat is to promote opera and the vocal arts in Northwest Colorado
                      through educational and musical opportunities in collaboration with world-class artists

Building on our rich musical history in Steamboat, Opera Steamboat is poised for the next phase in our growth cycle.

Over the next three years (2019-2021), Opera Steamboat plans to do the following:
• Expand the number and variety of productions and concerts by creating a year-round production calendar
• Increase awareness of Opera Steamboat and grow audience numbers and diversity
• Foster a sense of opera community by hosting special events and focusing on deeper connections
• Grow the quality and reputation of the Opera Artist Institute
• Increase the frequency and variety of education and civic engagement programs for schools and the community at-large
• Strengthen our financial position by nurturing relationships with existing donors and cultivating new relationships
• Grow the number of staff and board members in line with budget to support expanded offerings to the community

In order to meet our goals, we must address constraints as follows and/or research key data points:
• Source appropriate venues for productions
• Have reliable housing for artists, including OAI artists
• Tailor programming to the seasonality of residents and visitors
• Understand our market size (local and beyond; current and future)

We are committed to artistic excellence in everything we do and aspire to be a source of musical inspiration, education, and
enjoyment within our local community and beyond.

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Strategic Plan

A History of Bringing Professional Opera and
         Vocal Arts to NW Colorado
•   In 2002, the Emerald City Opera (ECO) was founded by Keri Rusthoi with the goal of bringing world-class operatic artists to
    Steamboat Springs in a format that appeals to a broad spectrum of the community
•   In 2003, ECO provided a vocal master class series to adults offering local singers an opportunity to work under the tutelage
    of visiting opera professionals in our first fully-staged production: Mozart’s The Magic Flute
•   In 2004, ECO added a children’s opera program, the Touring Opera Troupe. The Touring Opera Troupe was designed to
    introduce young audiences to opera with entertaining stories and costumes and familiar opera music
•   In 2008, ECO founded the Opera Artist Institute (OAI), a summer training program for 10-15 aspiring professional singers
•   In 2014, two OAI “Opera Flash Mob” performances occurred during the Steamboat Springs Wine Festival
•   Also in 2014, ECO sponsored the CU Buffoons, one of the top ten college a cappella vocal groups in America, to provide a
    winter concert in Steamboat Springs. Their concerts continued for several years as an annual fundraiser

•   Also in 2014, Dr. Dan Comstock began providing vocal workshops to local special needs communities including clients of
    Horizons and Yampa Valley Autism as well as members of the Parkinson’s Support Group
•   In January 2015, ECO hired Andres Cladera as Artistic Director. He brought professional experience as a singer, orchestra
    conductor, and opera administrator to the organization
•   In Spring 2017, ECO was rebranded as Opera Steamboat to better reflect both purpose and location

•   In 2019, the OAI expanded to 36 young artists
•   In 2020, the Opera in the Schools program, previously presented by visiting opera companies, was produced in-house
•   In July 2020, Andres Cladera was promoted to General and Artistic Director

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Strategic Plan

             Our Growth Story: Looking Forward
Building on our rich musical history in Steamboat Springs, Opera Steamboat is poised for the next phase in our growth cycle.

With…
•    Acclaimed opera productions and concerts
•    World-class education for young artists
•    Hands-on community programs for schools and the community at-large                                Opera Steamboat has the
                                                                                                       foundational elements
•    A team of innovative and visionary board members, advisors, and staff leaders
                                                                                                       required to embark on this
•    Engaged audience members and donors                                                               exciting growth strategy

•    Solid financials
•    A vibrant and collaborative creative arts community in Steamboat Springs

         External Vision Statement: Opera Steamboat will be recognized nationally as an innovative opera and vocal arts
                       organization that creates inspiring productions in our unique Rocky Mountain setting

        Internal Vision Statement: In three years, Opera Steamboat will be a professional, staff-managed performing arts
    organization with a broad base of donor and audience support and diverse sources of funding. Opera Steamboat will have
         the “characteristics of an institution”: Self-sustaining, not dependent on any one or small collection of individuals

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Strategic Plan

                                                             Vision
                            •    Expand beyond the “traditional” styles of opera to engage a larger, more diverse audience
  Make opera more
                            •    Offer more productions, with a summer opera festival and smaller performances at other times of year
  accessible to local
                            •    Produce more low-cost and free events, including recitals and mini-productions
     audiences
                            •    Be creative in venue selection (e.g., libraries, community centers, botanic park, churches, and Internet)

                                • Continue to provide a variety of in-school programs including age-appropriate small opera productions
   Enrich the music               performed in local schools
education of youth and          • Provide workshops for counselors and persons with special needs, tailored to specific groups including
the community at-large            those on the autism spectrum, those with Down syndrome, and those with Parkinson's disease
                                • Offer educational programs linked to musical performances

                                • Grow the quality and reputation of the Opera Artist Institute as an in-residence summer program that
     Be a nationally
                                  attracts aspiring professional singers and performers from every region of the country
 recognized destination
                                • Provide OAI singers with professional training and the opportunity to perform in major opera productions
for professional training
                                • Build relationships with faculty at the leading graduate music schools

  Make a significant
                                • Continue to build our reputation for outstanding, innovative opera productions
    contribution to
                                • Capitalize on the nature of opera as an attractor business whose main supporters are typically affluent
  Colorado’s national
                                  and known to travel long distances to attend performances
recognition as a center
                                • Work with Chamber of Commerce, Steamboat Creates, and others to promote local arts
    for visual and
                                • Collaborate with arts groups to build upon the new Creative District designation
    performing arts

                                Artistic excellence is always our standard for opera and vocal arts productions
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Strategic Plan

                                                                               Major Goals
                                                      • Stage 3 to 5 professional operas per year
                             Productions and
                                                      • Secure ongoing arrangements and commitments for suitable performance venues
                                Concerts
“Mission” Areas

                                                      • Add popular concerts or operettas to appeal to wider audience. Host special events to foster community

                                                      • Increase the number of qualified applicants year-over-year
                           Young Artist Program
                                                      • Create a scholarship fund for Opera Artist Institute artists

                                                      • Increase the frequency and variety of school-based and community at-large outreach programs
                           Education/Outreach
                                                      • Provide voice therapy programs for members of our community with special needs

                                                      • Hire full-time General and Artistic Director and part-time Office Administrator in 2020
                           People/Governance          • Grow the board of trustees to at least 12 members by end of 2021; annually review succession plan
“Support Function” Areas

                                                      • Initiate a formal advisory (or honorary) board (Longer-term goal)

                                                      • Grow number of donors by 10% and total donations by 15% (2019); 10% both (2020); 10% both (2021)
                              Development             • Increase grant funding by 10% (2019); 5% (2020); 10-15% (2021; excluding NEA Cares grant)
                                                      • Begin planning for an endowment fund in 2020; start endowment in 2021

                                                      • Expand attendance at performances across all demographics
                                Marketing
                                                      • Increase the under-35 age adult audience to 15% by the 2021 season

                                                      • Grow the annual budget to a minimum of $350k in 2021
                               Operations
                                                      • Have a bank reserve of $95k by end of 2020; revisit amount annually based on best practice formula

                                                        Opera Steamboat plans to continue its evolution in the following areas:
                                                        1. Transitioning from a “Working board” to a “Governing board”
                                                        2. Strengthening its use of data-driven decision-making and planning
                                                        3. Developing more formal structures, policies, and procedures
                                                        4. Cultivating strategic partnerships and collaborations across the spectrum
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                                                  1. “Operations” includes Finance and Administration
Strategic Plan

                        Three-Year Timeline Highlights:
                            “Mission” Focus Areas
                                             2019                                  2020                                  2021

Productions and              • 3 major productions (summer)       • Virtual events due to COVID-19      • 4 major productions (summer)
Concerts
                             • Fall & winter productions or                                             • Fall & spring productions
                               concerts

Young Artist Program         • Continue to grow number of         • OAI pivoted to virtual program      • Offer a robust OAI experience
                               OAI artists                          for 2020 due to COVID-19              while meeting COVID-19
                                                                                                          guidelines
                                                                  • Obtain a multi-year contract for
                                                                    housing young artists and           • Continue to increase
                                                                    interns (Discussions on hold)         scholarships available for OAI

Education and Outreach       • Increase frequency and variety     • Increase frequency and variety      • Increase frequency and variety
                               of school-based and                  of school-based and                   of school-based and
                               community at-large programs          community at-large programs           community at-large programs,
                                                                    (Pivoted to virtual program due
                             • Expand voice therapy                 to COVID-19)                        • Grow voice and movement
                               programs to include children                                               therapy programs for additional
                               and young adults with Down         • Grow voice therapy programs           members of our community
                               syndrome                             for additional members of our         with special needs
                                                                    community with special needs
                                                                                                        • Explore music therapy
                                                                                                          programming

                       Ensure a safe environment for all staff, Board, artists, and other contributors during COVID-19 pandemic
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Strategic Plan

                    Three-Year Timeline Highlights:
                    “Support Function” Focus Areas
                                    2019                          2020                                2021

People/Governance    • Hire Executive Director    • Hire General and Artistic         • Grow board to at least 12
                                                    Director (combines previous         members by the end of 2021
                     • Add new members to board     Executive Director and Artistic
                                                    Director positions)               • Create a structured volunteer
                                                                                        program
                                                  • Hire Office Administrator
                                                                                      • Create annual succession plan
                                                  • Add new members to board            for board governance

Development          • Grow number of donors by   • Grow number of donors by          • Grow number of donors by
                       minimum of 10%               minimum of 10%                      minimum of 10%

                     • Grow total donations by    • Grow total donations by           • Grow total donations by
                       minimum of 15%               minimum of 10%                      minimum of 10%

                                                  • Begin planning for an             • Start endowment fund
                                                    endowment fund

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Strategic Plan

                Three-Year Timeline Highlights:
             “Support Function” Focus Areas (Cont.)
                                         2019                                    2020                             2021

Marketing            • Expand the number of                       • Expand the number of          • Expand the number of
                       audience members by 10%                      audience members (including     audience members (including
                                                                    for virtual performances)       for virtual performances)

                                                                                                  • Increase the under-35 age
                                                                                                    adult audience to 15%

Operations           • Have a minimum of $250k                    • Have a minimum of $300k       • Have a minimum of $350k
                       annual budget                                annual budget                   annual budget

                     • End year with a minimum of                 • End year with a minimum of    • Have a complete set of written
                       $50k reserve in a separate                   $95k reserve in a separate      organizational procedures
                       bank account                                 bank account
                                                                                                  • Have a written set of core,
                     • Bookkeeping done in-house                                                    essential policies

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                1. “Operations” includes Finance and Administration areas
Strategic Plan

                                           SWOT Analysis
Strengths:                                                          Weaknesses:
• Artistic vision                                                   • No permanent/sustainable funding source
• History of excellence in programming/productions                  • No permanent venue (“home”) for practice or performance
• Quality of singers and orchestra                                  • No guaranteed source of housing for OAI and other artists
• Authentic S.S. location appeals to world-class artists            • Need more and larger donations
• National recognition for OAI program by applicants                • Lack of complete set of organization policies and procedures
• Faculty recommendations nationwide for OAI artists                • Lack of broad community awareness of Opera Steamboat
• Dedicated, talented, results-oriented staff team                  • Lack of completed , written development plan
• Strong, actively engaged board of trustees/advisors               • Limited number of local highly-skilled musicians, technicians
• Steady growth of donor base                                       • Small volunteer pool
• Community support, incl. in-kind housing, other donations         • Lack of endowment fund
• Line of credit is available; currently no debt; reserve fund

Opportunities:                                                      Threats (and other external Challenges):
• Modest economic growth of S.S. and surrounding area               • Increasing cost of doing business
• Broaden and deepen collaborations throughout community            • Competition for space and schedule (incl. seasonality issue)
• S.S. as arts destination, incl. Creative District designation     • Graying patron/baby boomer opera patrons
• Resources to increase board of trustees (BOT)                     • Housing for artists, OAI harder to find as the programs grow
• Potential for professional honorary board                         • Competition for $$ and audience in S.S.
• Foster happy staff/BOT/volunteers/donors/audiences/comm.          • Public does not universally understand opera
   • Create inclusive environment and share excitement              • Competition for board members
• Identify activities that can diversify and deepen participation   • Economic outlook (uncertainty; possibly lower growth)
• Grow diverse demographics, incl. younger age groups               • (Temp.) Variability in grant funding due to COVID-19
• Broadly market Opera Steamboat vision to the community            • (Temp.) Inability to have live performances due to COVID-19
• Partnership with Ski Corp. (housing for OAI, interns)
• Expand market and donor base outside of local area
• Crossover topics/events to engage new audiences/donors

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