Speedway Holidays 2020 - Maitland Travel
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2 A WELCOME FROM THE OWNER Find out a little bit about who we are 3 WHY CHOOSE MAITLAND What makes us different from others We are a private limited company and a member of the Travel Trust Association (TTA); offering 100% financial protection to all 4 WARSAW SGP OF POLAND customers. We are holders of an Air Travel Organiser’s Licence Kick off the SGP season in Poland’s capital (ATOL), issued by the Civil Aviation Authority (CAA). All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay you will be supplied 5 GERMAN SPEEDWAY GP with an ATOL Certificate. Please ask for it and check to ensure that Celebrate 90 years of MC Teterow everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or 6 CZECH SPEEDWAY GP for more information about financial protection and the ATOL Visit the longest running venue in the SGP Certificate go to: www.atol.org.uk/atolcertificate. 8 BRITISH SPEEDWAY GP When the world meets in the principality 9 SWEDISH SPEEDWAY GP Sample the beautiful Swedish summer nights 10 WROCLAW SGP OF POLAND Take in the Speedway GP’s first ever venue 11 SCANDINAVIAN SPEEDWAY GP Watch speedway in the heart of the forest 12 RUSSIAN SPEEDWAY GP Join us on the ultimate speedway adventure 14 DANISH SPEEDWAY GP A welcome from the owner Visit the legendary Vojens Speedway Center Travel turns dreams into memories that last a lifetime. Here 15 TORUN SGP OF POLAND at Maitland Travel, we strive to fulfil those dreams to their See the 2020 World Champion crowned fullest potential by helping you create the very best memories that will be shared forever. 18 ENHANCEMENTS AND INFO I was born into a speedway family, with a passion for travel. Make your next holiday even better My parents met at speedway and from a young age, I was always included in their holidays. Since then, I’ve been lucky 19 UK AIRPORT ACCOMMODATION enough to visit forty countries across five continents, both to Take a look at airport accommodation options watch speedway and for holidays with family and friends. 20 FINANCIAL GUARANTEE I have been in the travel industry most of my adult-life, as a Make sure your money is 100% safe with us travel agent and as an in-destination tour manager. Since I opened Maitland Travel, I have been blessed to share my 21 BOOKING FORM passion for speedway and the beauty of our world through Get the ball rolling for your next holiday our speedway holidays and tailor-made Created exclusively for you brand. So go on, let us help you turn your dreams 22 BOOKING CONDITIONS into memories! All the necessary small print Alun Chapple Page 2 www.maitlandtravel.co.uk 01305 266348
Why choose Maitland Travel? Socialise with like-minded travellers Whether you are with family and friends or travelling on your own; on our speedway holidays, we are all fans. Catch up with old friends and share your stories with new ones. Knowledgeable and passionate staff We are travel and speedway enthusiasts ourselves, so we know what is important. We take pride in being able to share our knowledge, passion and experience with you. Take all the stress away We understand that travel abroad can be daunting, especially if you are new to it. We will take care of as much or as little as you wish us to, from your initial enquiry until your return. Flexibility and independence There is no rulebook for travel; whether you wish to join a city tour, stroll around the sights in your own time or chill in a coffee shop and watch the world go by, the choice is yours. Exclusive rates and fares We all want our holidays to provide the best value. Through our carefully chosen business partners, we have access to exclusive prices on flights, hotels and Speedway GP tickets. 01305 266348 www.maitlandtravel.co.uk Page 3
Prices from £399 Warsaw SGP of Poland Warsaw, Poland Friday 15th May 2020 - Monday 18th May 2020 Holiday Reference: WAW20 The traditional SGP season opener; the Stadion Narodowy combines the famous Polish speedway atmosphere and one of Europe’s most modern and spectacular stadiums. The city of Warsaw is Poland’s capital and largest by population. It offers a cosmopolitan vibe within its modern business centre alongside the culture and romance of its historic old town, complete with Royal Castle and Old Town Market Square. Day One: Friday 15th May 2020 to overcome war and communism. Visit the Radisson Blu Sobieski Warsaw (4*) Flights depart around the UK, at a variety of 14th century Royal Castle, see the famous times. A private transfer will take you to Jewish Ghetto or take a stroll along the 3 nights from £399pp* your city centre hotel. For those wishing to Royal Route and around the Royal Park. For see which riders start the season fastest; the more relaxed visitor, relax in the market Contact us for prices for 2 and 4 night stays SGP practice and qualifying will take place in square with a Polish vodka or two. Please be the early evening. aware that, in the unlikely event the fixture Novotel Warszawa Centrum (4*) is postponed, Sunday is the official restaging Day Two: Saturday 16th May 2020 date for the Warsaw SGP. 3 nights from £429pp* Explore Warsaw’s charming old town, browse the outlets in the modern shopping Day Four: Monday 18th May 2020 Contact us for prices for 2 and 4 night stays malls or see the sights on a city tour. Late A last chance to explore any unseen corners afternoon, take the short trip to the Stadion of the Polish capital, before flights take you Sofitel Victoria Warsaw (5*) Narodowy to see Bartosz Zmarzlik start the back to your UK departure airport. defence of his world championship in front 3 nights from £469pp* of his adoring home fans. The stadium is Secure this holiday now, with a deposit of easily accessible by foot or on the city’s just £199pp! Bookings can be made using Contact us for prices for 2 and 4 night stays tram system. After the event, there will be our booking form on page 21, via our time to experience the city by night, as it website or by calling or emailing us. Please UK departure airports comes alive under the lights. be aware that full payment will be due a - Stansted (STN) - Heathrow (LHR) minimum of 90 days before departure. - Edinburgh (EDI) - Luton (LTN) Day Three: Sunday 17th May 2020 - Glasgow (GLA) - Manchester (MAN) Continue to explore the city that has battled What does the price include? What should I budget for? - Return flights to Warsaw inclusive of cabin baggage - Airline seat choice and checked baggage - Airport transfers on arrival and departure in Warsaw - Stadium tickets for the Warsaw SGP (please contact us for prices) - Three nights accommodation on a room only basis - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted Page 4 www.maitlandtravel.co.uk 01305 266348
Prices from £479 German Speedway GP Teterow, Germany Friday 29th May 2020 - Monday 1st June 2020 Holiday Reference: GER20 The Bergring Arena in Teterow is now a regular feature on the SGP calendar. Despite being a relatively new speedway venue; the hosting club, MC Teterow, are world-famous for their Grasstrack circuit with hills and right hand turns. The club will be celebrating 90 years of motorcycle racing at the venue, with the SGP on Saturday and the Grasstrack event on Sunday. Nowhere in Europe celebrates better than Germany does! Day One: Friday 29th May 2020 Square of Rostock or take a stroll along the Radisson Blu Rostock (4*) Fly to the northern city of Hamburg, from a stunning esplanade and buy gifts in one of nationwide selection of airports. Then take the many harbourside boutique outlets, in 3 nights from £479pp* a leisurely drive to your chosen coastal the seaside resort of Warnemunde. Please resort of Rostock or Warnemunde. Official be aware that, in the unlikely event the Contact us for prices for 2 and 4 night stays SGP practice and qualifying will take place, fixture is postponed, Sunday is the official in Teterow, in the early evening. restaging date for the German SGP. Best Western Warnemunde (4*) Day Two: Saturday 30th May 2020 Day Four: Monday 1st June 2020 3 nights from £489pp* The morning is free to relax and enjoy your Drive back to Hamburg, before taking your stunning coastal destination. Mid afternoon, chosen flight home to the UK. Should you Contact us for prices for 2 and 4 night stays travel through the German countryside to wish to spend time exploring Hamburg; the Bergring Arena, leaving yourself plenty please contact us to find the best options. of time to enjoy the spectacular racing and party atmosphere of the German SGP. Secure this holiday now, with a deposit of just £199pp! Bookings can be made using Day Three: Sunday 31st May 2020 our booking form on page 21, via our For the first time, the German SGP weekend website or by calling or emailing us. Please will combine the famous Teterow Bergring be aware that full payment will be due a UK departure airports Cup grasstrack event; taking place on their minimum of 90 days before departure. - Stansted (STN) - Heathrow (LHR) spectacular motocross style circuit, next - Edinburgh (EDI) - Manchester (MAN) door to the speedway. Alternatively, enjoy - Gatwick (LGW) the 13th century Brick Gothic style Market What does the price include? What should I budget for? - Return flights to Hamburg inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Hamburg - Stadium tickets for the German SGP (please contact us for prices) - Three nights accommodation on a room only basis - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees 01305 266348 www.maitlandtravel.co.uk Page 5
Prices from £479 Czech Speedway GP Prague, Czech Republic Friday 12th June 2020 - Monday 15th June 2020 Holiday Reference: CZE20 The longest running venue on the Speedway GP calendar, Prague is without doubt Europe’s most popular city break destination. The Marketa Stadium is an important round for the riders, with half of the previous winners going on to become World Champion in the same year. The city of Prague offers some of the best sights anywhere in the world, with the entire historic centre listed as a UNESCO World Heritage Site. Day One: Friday 12th June 2020 of the 14th century Charles Bridge or enjoy Ibis Praha Wenceslas Square (3*) Our nationwide selection of flights depart an afternoon tea in the Old Town Square, throughout the day. A private transfer will whilst watching the Astronomical Clock’s 3 nights from £479pp* take you to your city centre hotel. Take a hourly walk of the apostles. Please be aware trip out to the stadium to see who qualifies that, in the unlikely event the fixture is Contact us for prices for 2 and 4 night stays fastest at the official SGP practice and postponed, Sunday is the official restaging qualifying or unwind with dinner and drinks date for the Czech SGP. Novotel Praha Wenceslas Square (4*) in one of the many cosmopolitan restaurants. Day Four: Monday 15th June 2020 3 nights from £529pp* Chance to buy any last minutes gifts for Day Two: Saturday 13th June 2020 family and friends, before flying back to the Contact us for prices for 2 and 4 night stays The morning is free to enjoy everything UK on a departure that suits you. For many, Prague has to offer. Late afternoon, travel a weekend in Prague just isn’t long enough, Hilton Prague (5*) to the Marketa Stadium, leaving plenty of so why add some extra time in the city! time to soak up the atmosphere ahead of 3 nights from £689pp* the Czech SGP. The city has a modern tram Secure this holiday now, with a deposit of and underground system, which connects just £199pp! Bookings can be made using Contact us for prices for 2 and 4 night stays the city and the stadium. On your return to our booking form on page 21, via our the centre, experience the city by night. website or by calling or emailing us. Please UK departure airports be aware that full payment will be due a - Stansted (STN) - Heathrow (LHR) Day Three: Sunday 14th June 2020 minimum of 90 days before departure. - Bristol (BRS) - Luton (LTN) Visit the incredible Prague Castle, cruise - Edinburgh (EDI) - Manchester (MAN) along the River Vltava admiring the beauty - Gatwick (LGW) What does the price include? What should I budget for? - Return flights to Prague inclusive of cabin baggage - Airline seat choice and checked baggage - Airport transfers on arrival and departure in Prague - Stadium tickets for the Czech SGP (please contact us for prices) - Three nights accommodation with bed and breakfast - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted Page 6 www.maitlandtravel.co.uk 01305 266348
Czech SGP Escorted Holiday £549pp Friday 12th June 2020 - Monday 15th June 2020 Holiday Reference: PRG20 Century Old Town by Sofitel Standard option (4*) Located in the heart of the Old Town, near the Palladium shopping centre. Set in a 19th century Neo-Baroque building, all rooms include a private bathroom and satellite TV. The La Veranda restaurant serves a variety of international and Czech cuisines, with seating available on the courtyard terrace. Day One: Friday 12th June 2020 Old Town. For a more relaxing day, enjoy a Flights depart from around the UK, with a boat ride along the river or drink coffee in If you would like to upgrade to premium variety of departures to suit your needs. On one of the al fresco cafes. accommodation or would prefer an arrival, you will be taken to your hotel to economy hotel, please contact us. settle into the beautiful surroundings. Day Four: Monday 15th June 2020 The day is yours to enjoy, before being Day Two: Saturday 13th June 2020 taken back to the airport for your flight. UK departure airports The morning is free to explore Prague. Late - Stansted (STN) afternoon, we take the short journey to the Secure this holiday now, with a deposit of - Bristol (BRS) Marketa Stadium, for the Czech SGP. just £199pp! Bookings can be made using - Edinburgh (EDI) our booking form on page 21, via our - Gatwick (LGW) Day Three: Sunday 14th June 2020 website or by calling or emailing us. Please - Heathrow (LHR) Choose to stroll around Prague Castle or be aware that full payment will be due a - Luton (LTN) take a guided tour around the picturesque minimum of 90 days before departure. - Manchester (MAN) What does the price include? What should I budget for? - Return flights to Prague inclusive of cabin baggage - Airline seat choice and checked baggage - Airport transfers on arrival and departure in Prague - Single room supplement (charged at £60 per night) - Three nights accommodation with bed and breakfast - Stadium tickets for the Czech SGP (please contact us for prices) - Escorted transfers to and from the Czech SGP - Meals, excursions and activities not shown as included - Professional travel director at your destination * Prices based on two sharing with flights to/from Stansted 01305 266348 www.maitlandtravel.co.uk Page 7
British Speedway GP from £219pp Friday 17th July 2020 - Sunday 19th July 2020 Holiday Reference: CWL20 The early years of the SGP series saw British Day Two: Saturday 18th July 2020 Holiday Inn Cardiff City (3*) rounds hosted by Hackney, Bradford and Spend the morning finding memorabilia at 2 nights from £225pp Coventry. In 2001, following a rebuild for the collectors fayre, collecting autographs in 3 nights from £259pp 1999 Rugby Union World Cup; speedway the fanzone or enjoying a beer with fellow was greeted by the unlikeliest of news that supporters. In the early evening, be sure to Hilton Cardiff (4*) the then named Millennium Stadium would be seated to support your favourite rider at 2 nights from £225pp be the new venue. Nobody could have the 20th anniversary SGP in Cardiff! 3 nights from £269pp believed it would still be host, 20 years on! Day Three: Sunday 19th July 2020 Novotel Cardiff Centre (4*) Day One: Friday 17th July 2020 Browse the shops or take a stroll to Cardiff 2 nights from £249pp Arrive at your city centre hotel, in time for Bay, as the hustle and bustle of the previous 3 nights from £299pp the SGP practice and qualifying or catch up day settles down. Three night stays are with friends, with dinner and drinks in one available for those wishing to discover more Clayton Hotel Cardiff (4*) of the many bars and restaurants. of the Welsh capital. 2 nights from £219pp 3 nights from £329pp What does the price include? What should I budget for? - Two or three nights accommodation on a room only basis - Single room supplement - Professional travel director at your destination - Stadium tickets for the British SGP (please contact us for prices) - Meals, excursions and activities not shown as included Page 8 www.maitlandtravel.co.uk 01305 266348
Prices from £549 Swedish Speedway GP Hallstavik, Sweden Friday 24th July 2020 - Monday 27th July 2020 Holiday Reference: SWE20 Hallstavik’s Credentia Arena is relatively new on the international scene; hosting an European Championship round in 2017 before hosting SGP rounds in 2018 and 2019. The track lies on Sweden’s scenic east coast, only a short distance from the country’s capital Stockholm. The small city of Uppsala is located half way between Stockholm and Hallstavik and is the perfect place to stay to make the most of this beautiful region. Day One: Friday 24th July 2020 a boat tour around the island archipelago or Park Inn by Radisson Uppsala (4*) Flights arrive into Stockholm’s Arlanda immerse yourself in Swedish history and airport. Take the short drive to Uppsala and culture at the ABBA or Vasa ship museums. 3 nights from £549pp* settle into your city centre hotel. Enjoy SGP Thrill-seekers can ride the rollercoasters at practice and qualifying the Swedish way, the city’s Grona Lund theme park. Please be Contact us for prices for 2 and 4 night stays with the sun shining long into the night. aware that, in the unlikely event the fixture is postponed, Sunday is the official restaging Elite Hotel Academia Uppsala (4*) Day Two: Saturday 25th July 2020 date for the Swedish SGP. The morning is at leisure to visit the local 3 nights from £579pp* attractions and sights including Uppsala’s Day Four: Monday 27th July 2020 beautiful cathedral and castle. For a more Say farewell to beautiful Sweden, with the Contact us for prices for 2 and 4 night stays relaxed morning, enjoy lunch in one of the nationwide selection of flights departing restaurants or take a stroll along the Fyris from Arlanda, throughout the day. Radisson Blu Uppsala (4*) river. Mid afternoon, travel to the seaside town of Hallstavik for the Swedish SGP. You Secure this holiday now, with a deposit of 3 nights from £609pp* may choose to head to the coast earlier and just £199pp! Bookings can be made using enjoy local seafood delicacies at one of the our booking form on page 21, via our Contact us for prices for 2 and 4 night stays region’s waterfront restaurants. website or by calling or emailing us. Please be aware that full payment will be due a UK departure airports Day Three: Sunday 26th July 2020 minimum of 90 days before departure. - Stansted (STN) - Heathrow (LHR) Relax in Uppsala or take a trip to Sweden’s - Edinburgh (EDI) - Manchester (MAN) capital, Stockholm. Visit the Baroque style - Gatwick (LGW) Royal Palace in the Gamla Stan district, take What does the price include? What should I budget for? - Return flights to Stockholm inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Stockholm - Stadium tickets for the Swedish SGP (please contact us for prices) - Three nights accommodation with bed and breakfast - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees 01305 266348 www.maitlandtravel.co.uk Page 9
Prices from £449 Wroclaw SGP of Poland Wroclaw, Poland Friday 31st July 2020 - Monday 3rd August 2020 Holiday Reference: WRO20 The Wroclaw Olympic Stadium has hosted several World Championship events including Gary Havelock’s individual title win in 1992 and the first ever SGP round, way back in 1995. This historic stadium underwent a major renovation for the 2017 World Games. It has since hosted the 2018 Speedway of Nations Final, before returning to the SGP calendar last season, with what is widely considered the best ever round. Day One: Friday 31st July 2020 130 bridges. The Old Town is home to a Campanile Wroclaw Centrum (3*) Kick off the school summer holidays with a number of picturesque buildings including long weekend in Wroclaw. Flights depart the Town Hall, Wroclaw Cathedral and the 3 nights from £449pp* from a variety of UK airports. A short private famous Hansel & Gretel houses. If you wish transfer taking you to your city centre hotel. to discover more of the region; Krakow and Contact us for prices for 2 and 4 night stays Official SGP practice and qualifying will take the Auschwitz-Birkenau museum are close place, in early evening. by, with fully guided tours available from Europeum Hotel Wroclaw (3*) Wroclaw. Please be aware that, in the Day Two: Saturday 1st August 2020 unlikely event the fixture is postponed, 3 nights from £469pp* Explore the historic city; previously under Sunday is the official restaging date for the German, Austrian and Bohemian rule. Mid Wroclaw SGP. Contact us for prices for 2 and 4 night stays afternoon, take the short journey to the Olympic Stadium for the Wroclaw SGP. The Day Four: Monday 3rd August 2020 Sofitel Wroclaw Old Town (5*) arena is well connected to the centre by the Final day in Wroclaw before flights return to city’s tram system. Afterwards, head back to the UK, with varying departure times. 3 nights from £499pp* the Old Town and enjoy a meal and a drink or two, in the many bars and restaurants. Secure this holiday now, with a deposit of Contact us for prices for 2 and 4 night stays just £199pp! Bookings can be made using Day Three: Sunday 2nd August 2020 our booking form on page 21, via our UK departure airports A full day in Wroclaw, to visit all the famous website or by calling or emailing us. Please - Stansted (STN) sights. Aptly named the City of Bridges; be aware that full payment will be due a - Glasgow (GLA) Wroclaw is built around the Odra River, minimum of 90 days before departure. - Manchester (MAN) spreading across 12 islands, connected by What does the price include? What should I budget for? - Return flights to Wroclaw inclusive of cabin baggage - Airline seat choice and checked baggage - Airport transfers on arrival and departure in Wroclaw - Stadium tickets for the Wroclaw SGP (please contact us for prices) - Three nights accommodation on a room only basis - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted Page 10 www.maitlandtravel.co.uk 01305 266348
Prices from £499 Scandinavian Speedway GP Malilla, Sweden Friday 14th August 2020 - Monday 17th August 2020 Holiday Reference: SCA20 The G and B Arena in Malilla has been hosting SGP events for nearly two decades and is regarded by many as the best race track in the series. Held in the height of summer, it provides the perfect opportunity to visit Sweden when the sun shines long into the night. The country is the perfect place to hire a car and explore at your own pace, stopping to see the beautiful countryside and rural towns whenever you please. Day One: Friday 14th August 2020 famous Gamla Stan or simply sit in the town Elite Stora Hotellet Linkoping (4*) Fly to Sweden and take the short drive to square and watch the world go by, over the typically Swedish town of Linkoping. lunch. Please be aware that, in the unlikely 3 nights from £499pp* Spend the day relaxing with a famous local event the fixture is postponed, Sunday is coffee or take your car for a leisurely drive the official restaging date for the Contact us for prices for 2 and 4 night stays to Malilla and see who is quickest at the Scandinavian SGP. SGP practice and qualifying. Quality Hotel Ekoxen Linkoping (4*) Day Four: Monday 17th August 2020 Day Two: Saturday 15th August 2020 Chance to take in any last remaining sights, 3 nights from £529pp* Spend time exploring Linkoping; discover before flying back to the UK on a departure the impressive aircraft collection at the that suits you. Fancy watching even more Contact us for prices for 2 and 4 night stays Swedish Air Force museum or immerse speedway during your weekend? Arrive on yourself in history at the Gamla Linkoping Thursday or stay until Wednesday and catch Scandic Frimurarehotellet (4*) open-air museum. Mid afternoon, travel a Swedish Elisterien fixture! through scenic forest to the home of the 3 nights from £559pp* Dackarna club, Malilla, for the Scandinavian Secure this holiday now, with a deposit of SGP. Don’t forget to look out for the elusive just £199pp! Bookings can be made using Contact us for prices for 2 and 4 night stays elk! our booking form on page 21, via our website or by calling or emailing us. Please UK departure airports Day Three: Sunday 16th August 2020 be aware that full payment will be due a - Stansted (STN) A full day at leisure; choose to take your car minimum of 90 days before departure. and explore the stunning local forests and lakes, travel to Stockholm and explore the What does the price include? What should I budget for? - Return flights to Stockholm inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Stockholm - Stadium tickets for the Scandinavian SGP (please contact us for prices) - Three nights accommodation with bed and breakfast - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees 01305 266348 www.maitlandtravel.co.uk Page 11
CITY TOURS Holiday Price INCLUDED £1199 (if booked by 29th February) Ultimate Russian SGP and Moscow Wednesday 26th August 2020 - Monday 31st August 2020 Holiday Reference: RUS20 Ever since Emil Sayfutdinov leapt onto the speedway scene by winning the 2009 Czech SGP, it was only a matter of time before the series headed to Russia! Well, 2020 will see the inaugural Russian SGP, at the Anatoly Stepanov Stadium. The track has hosted many international events in the past, including Ice Speedway World Championships, European Championship rounds and last year’s Speedway of Nations final. Day One: Wednesday 26th August 2020 architecture during our Samara city tour. Park Inn by Radisson Sadu (4*) Flights leave from London Heathrow, direct You will see the sparkling dome of the to Moscow. Our English speaking guide will Ascension Cathedral and the majestic Iver Located in Moscow’s historic centre, with transfer you to the city centre hotel. Monastery, before stopping at the city’s views of the cathedral of Christ the Savior, is most famous landmark, Stalin’s Bunker. Mid just a 15-minute walk from Red Square. The Day Two: Thursday 27th August 2020 afternoon, we depart for Togliatti’s Anatoly hotel’s restaurant serves a buffet breakfast as Moscow is home to the most billionaires in stadium; the venue for the first ever Russian well as European and Oriental cuisine. the world and its no wonder, as the breath- SGP, where the world’s very best riders will taking architecture, gripping history and complete in front of a partisan local crowd. Holiday Inn Samara (4*) nightlife offers something for everyone. You In the historic centre and just a 5-minute walk will get the chance to fully explore the city Day Five: Sunday 30th August 2020 from the Volga River. Relax in the swimming in our sightseeing tour, taking in the The day is at leisure to delve deeper into pool, laze in the Finnish and Turkish saunas monumental Kremlin and the iconic St Samara’s history. Visit the Cosmic Samara and eat until your heart’s content in the two Basil’s Cathedral in Red Square. museum and see where the Vostock rocket, international restaurants and Atrium cafe. which made the first flight in the history of Day Three: Friday 28th August 2020 mankind into space, was assembled or learn Secure this holiday now, with a deposit of Fly direct from Moscow to Samara before more about the array of monuments and just £499pp! Bookings can be made using our settling into this surprisingly beautiful city, memorials found along the city’s streets. booking form on page 21, via our website or nestled on the banks of the River Volga. by calling or emailing us. Please be aware Day Six: Monday 31st August 2020 that full payment will be due a minimum of Day Four: Saturday 29th August 2020 Your incredible Russian experience comes 90 days before departure. Please note that The morning offers the chance to discover to an end, with the flight back to London Russian entry visas will be required for this the 400-year history and classical Russian Heathrow, departing Samara via Moscow. holiday and can be arranged by us for a fee. What does the price include? What should I budget for? - Return flights to Moscow/Samara inclusive of hold luggage - Airline seat choice and checked baggage - Airport transfers on arrival/departure in Moscow/Samara - Single room supplement (charged at £50 per night) - Five nights accommodation with bed and breakfast - Stadium tickets for the Russian SGP (please contact us for prices) - Escorted transfers to and from the Russian SGP - Meals, excursions and activities not shown as included Page 12 www.maitlandtravel.co.uk 01305 266348
Russian SGP Escorted Holiday £949pp Friday 28th August 2020 - Monday 31st August 2020 Holiday Reference: KUF20 Day One: Friday 28th August 2020 Day Three: Sunday 30th August 2020 Holiday Inn Samara (4*) Fly from London Heathrow via Moscow to The day is at leisure to delve deeper into In the historic centre and just a 5-minute walk Samara, where a transfer will take you to Samara’s rich history. Visit the Cosmic from the Volga River. Relax in the swimming your city centre hotel. Samara museum and see where the Vostock pool, laze in the Finnish and Turkish saunas rocket, which made the first flight in history and eat until your heart’s content in the two Day Two: Saturday 29th August 2020 into space, was assembled or learn more international restaurants and Atrium cafe. Discover the 400-year history and classical about the many monuments and memorials Russian architecture during our Samara city found along the city streets. Secure this holiday now, with a deposit of tour. Marvel at the Ascension Cathedral and just £499pp! Bookings can be made using our the Iver Monastery and visit Stalin’s Bunker. Day Four: Monday 31st August 2020 booking form on page 21, via our website or Mid afternoon, we depart for Togliatti’s Your weekend comes to an end with your by calling or emailing us. Please be aware Anatoly stadium; the venue for the first ever flight, back to London Heathrow, departing that full payment will be due a minimum of Russian SGP. Samara via Moscow. 90 days before departure. Please note that Russian entry visas will be required for this holiday and can be arranged by us for a fee. What does the price include? What should I budget for? - Return flights to Moscow/Samara inclusive of hold luggage - Airline seat choice and checked baggage - Airport transfers on arrival/departure in Samara - Single room supplement (charged at £50 per night) - Three nights accommodation with bed and breakfast - Stadium tickets for the Russian SGP (please contact us for prices) - Escorted transfers to and from the Russian SGP - Meals, excursions and activities not shown as included 01305 266348 www.maitlandtravel.co.uk Page 13
Prices from £499 Danish Speedway GP Vojens, Denmark Friday 11th September 2020 - Monday 14th September 2020 Holiday Reference: DEN20 In 2019, after a five year hiatus, the famous Vojens Speedway Center returned to host the Danish SGP. This season marks the 15th time a round has been hosted at the venue which has also seen 12 Individual and Team World Championship Finals, including the last ever ‘one-off’ World Final in 1994. Denmark is a small, quiet country but the Jutland peninsula offers a host of small towns to explore on SGP weekend. Day One: Friday 11th September 2020 the Den Gamle By or uncover Denmark’s First Hotel Grand Odense (4*) Flights arrive into Billund, the home of past at the Moesgaard Museum. For those Legoland. Take a short drive on Denmark’s in Odense; explore the town made famous 3 nights from £499pp* quiet roads to your base in Aarhus, Odense as Hans Christian Andersen’s birthplace or or Horsens. The afternoon and evening is discover Denmark’s locomotive history at Contact us for prices for 2 and 4 night stays free to familiarise yourself with the area or the Danish railway museum. Please be to watch the SGP practice and qualifying. aware that, in the unlikely event the fixture Scandic Bygholm Park Horsens (4*) is postponed, Sunday is the official restaging Day Two: Saturday 12th September 2020 date for the Danish SGP. 3 nights from £539pp* Choose to spend time at the world famous Legoland Park on your way to the Vojens Day Four: Monday 14th September 2020 Contact us for prices for 2 and 4 night stays Speedway Center. Despite having seen little Flights back to the UK, depart at various international action in recent years, the times. Keen to discover more of Denmark? Radisson Blu Aarhus (4*) famous venue is a must-visit for fans, with Why not spend a few days in Copenhagen! its rich history in the sport. The Danish SGP 3 nights from £559pp* has historically been one of the most hard Secure this holiday now, with a deposit of fought and entertaining rounds and as the just £199pp! Bookings can be made using Contact us for prices for 2 and 4 night stays penultimate on the 2020 calendar; this year our booking form on page 21, via our promises to be no different. website or by calling or emailing us. Please UK departure airports be aware that full payment will be due a - Stansted (STN) Day Three: Sunday 13th September 2020 minimum of 90 days before departure. Staying in Arhus; visit the 12th century Aarhus Cathedral, journey back in time at What does the price include? What should I budget for? - Return flights to Billund inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Billund - Stadium tickets for the Danish SGP (please contact us for prices) - Three nights accommodation with bed and breakfast - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees Page 14 www.maitlandtravel.co.uk 01305 266348
Torun SGP Escorted Holiday £499pp Friday 2nd October 2020 - Monday 5th October 2020 Holiday Reference: TOR20 Mercure Gdansk Stare Miasto Standard option (4*) Located near both the beautiful Old Town and the Madison Shopping Gallery, with over 100 shops. Elegant, air-conditioned rooms offer free Wi-Fi, a minibar and flat screen TV and views across the Old Town or the historic shipyard. A varied buffet breakfast is available each morning, with European cuisine served in the Winestone Day One: Friday 2nd October 2020 by taking in a Polish league play-off fixture; Restaurant. A wide selection of wines and Fights, from around the UK, arrive directly if one is schedule at a nearby track. beverages are available in the Lobby Bar. into Gdansk. A short transfer will take you to your city centre hotel. Day Four: Monday 5th October 2020 If you would like to upgrade to premium Say goodbye to your fellow travellers as the accommodation or would prefer an Day Two: Saturday 3rd October 2020 2020 SGP season comes to an end. Flights economy hotel, please contact us. The morning will provide time to admire the depart from Gdansk, throughout the day. architecture of Gdansk Old Town. Mid afternoon, we head south to Torun, for the Secure this holiday now, with a deposit of UK departure airports final SGP of the season, where you will see just £199pp! Bookings can be made using - Stansted (STN) the 2020 world champion crowned. our booking form on page 21, via our - Edinburgh (EDI) website or by calling or emailing us. Please - Gatwick (LGW) Day Three: Sunday 4th October 2020 be aware that full payment will be due a - Luton (LTN) The Torun SGP weekend may be topped off minimum of 90 days before departure. - Manchester (MAN) What does the price include? What should I budget for? - Return flights to Gdansk inclusive of cabin baggage - Airline seat choice and checked baggage - Airport transfers on arrival and departure in Gdansk - Single room supplement (charged at £40 per night) - Three nights accommodation with bed and breakfast - Stadium tickets for the Torun SGP (please contact us for prices) - Escorted transfers to and from the Torun SGP - Meals, excursions and activities not shown as included - Professional travel director at your destination * Advertised prices based on flights to/from Stansted 01305 266348 www.maitlandtravel.co.uk Page 15
Prices from £449 Torun SGP and Gdansk Gdansk, Poland Friday 2nd October 2020 - Monday 5th October 2020 Holiday Reference: GDN20 The Torun SGP is now the traditional season finale. The Marian Rose Motoarena has been host to many of the most entertaining rounds in SGP history and over the years, has seen many tense battles for World Championship gold. Stay in the nearby northern seaport of Gdansk is one of Europe’s most picturesque cities; famous for its 17th century architecture, cobbled streets and vibrant history. Day One: Friday 2nd October 2020 learn more about the Polish trade union and Hampton Gdansk Old Town (3*) Flights, from all over the UK, arrive directly civil resistance movement at the European into Gdansk. Collect your car and take the Solidarity Centre. For those keen to see 3 nights from £449pp* short drive to your city centre hotel. The more of Poland’s Baltic coast, take a trip to official SGP practice and qualifying will take the nearby Malbork Castle or the seaside Contact us for prices on 2 and 4 night stays place in Torun, in early evening. resort of Sopot. A Polish league play-off fixture could be scheduled at a nearby track. Puro Gdansk Stare Miasto (4*) Day Two: Saturday 3rd October 2020 Please be aware that, in the unlikely event Take the trip south to Torun, for the final the fixture is postponed, Sunday is the 3 nights from £499pp* SGP of the season. Explore the medieval official restaging date for the Torun SGP. city’s Leaning Tower and the birthplace of Contact us for prices on 2 and 4 night stays local astronomer Nicolaus Copernicus. Once Day Four: Monday 5th October 2020 at the stadium; enjoy spectacular racing and Flights depart from Gdansk, back to your UK Hilton Gdansk (5*) see the crowning of the world champion. airport, throughout the day. After the celebrations, return to Gdansk, 3 nights from £549pp* where there may be time to enjoy a drink. Secure this holiday now, with a deposit of just £199pp! Bookings can be made using Contact us for prices for 2 and 4 night stays Day Three: Sunday 4th October 2020 our booking form on page 21, via our Discover more of the city nicknamed the website or by calling or emailing us. Please UK departure airports amber capital of the world and perhaps be aware that full payment will be due a - Stansted (STN) - Luton (LTN) even buy your own piece from one of the minimum of 90 days before departure. - Edinburgh (EDI) - Manchester (MAN) boutique outlets. History lovers may visit - Gatwick (LGW) the Museum of the Second World War or What does the price include? What should I budget for? - Return flights to Gdansk inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Gdansk - Stadium tickets for the Torun SGP (please contact us for prices) - Three nights accommodation on a room only basis - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees Page 16 www.maitlandtravel.co.uk 01305 266348
Prices from £489 Torun SGP and Bydgoszcz Bydgoszcz, Poland Friday 2nd October 2020 - Monday 5th October 2020 Holiday Reference: BYD20 The Torun SGP is now the traditional season finale. The Marian Rose Motoarena has been host to many of the most entertaining rounds in SGP history and over the years, has seen many tense battles for World Championship gold. The nearby town of Bydgoszcz, on the banks of the Brda River, provides the perfect base to enjoy this region of Poland. Perhaps even take a trip to the famous Bydgoszcz speedway stadium! Day One: Friday 2nd October 2020 by visiting the city’s oldest building, the Hotel Campanile Bydgoszcz (3*) Flights arrive directly into Bydgoszcz, with a Church of St Martin and St Nicolaus. You short travel time to the city. Take the short can choose to unwind alongside the Brda 3 nights from £489pp* drive to Torun for the official SGP practice River or in the Old Market Square. A Polish and qualifying, in early evening or choose to league play-off fixture could be scheduled at Contact us for prices for 2 and 4 night stays relax in one of the Old Town’s eateries. a nearby track. Please be aware that, in the unlikely event the fixture is postponed, Mercure Bydgoszcz Sepia (4*) Day Two: Saturday 3rd October 2020 Sunday is the official restaging date for the Nearby Torun, venue for the evening’s SGP Torun SGP. 3 nights from £499pp* is less than an hour away. Take time to explore the medieval city’s Leaning Tower Day Four: Monday 5th October 2020 Contact us for prices for 2 and 4 night stays and the birthplace of local astronomer The weekend comes to an end, with flights Nicolas Copernicus; just a short drive from departing from Bydgoszcz, back the UK. Holiday Inn Bydgoszcz (4*) the stadium. Once darkness falls, enjoy the crowning of the 2020 world champion at Secure this holiday now, with a deposit of 3 nights from £559pp* the SGP series finale. On your return to just £199pp! Bookings can be made using Bydgoszcz, continue the celebrations. our booking form on page 21, via our Contact us for prices for 2 and 4 night stays website or by calling or emailing us. Please Day Three: Sunday 4th October 2020 be aware that full payment will be due a UK departure airports The day is at leisure to explore the historic minimum of 90 days before departure. - Stansted (STN) city of Bydgoszcz. Uncover religious history - Birmingham (BHX) (departs Thursday) in the Church of the Assumption of the Holy - Luton (LTN) (returns Sunday) Virgin, built in the Gothic-renaissance era or What does the price include? What should I budget for? - Return flights to Bydgoszcz inclusive of cabin baggage - Airline seat choice and checked baggage - Car hire from arrival until departure in Bydgoszcz - Stadium tickets for the Torun SGP (please contact us for prices) - Three nights accommodation on a room only basis - Meals, excursions and activities not shown as included * Prices based on two sharing with flights to/from Stansted - Car hire extras such as excess waiver, sat nav and parking fees 01305 266348 www.maitlandtravel.co.uk Page 17
Enhancements and Info Please read the following information carefully before booking a Special assistance speedway holiday with us. It is important you have read and understood We will make every reasonable effort to accommodate the special this section, as well as our booking conditions, before travelling with us. requirements of our customers but we cannot always guarantee they will be met, unless they have been formally agreed with us in advance. Airline and airport enhancements Anyone requiring special assistance must be accompanied by someone To enhance your travel experience, we can arrange additional services who is capable and responsible for providing the necessary assistance. such as fast-track security, airport lounges, priority boarding and airline seating. These services vary dependant on the relevant airlines and Speedway tickets airports and are subject to prices and availability. We cannot guarantee seated tickets purchased through us will be allocated together but we will make every reasonable effort to do so. Any Airport accommodation tickets are fully non-refundable once purchased. On escorted holidays; Should you choose to stay at the airport before and/or after your holiday, tickets will be distributed by us at your destination. On non-escorted we can arrange accommodation for a variety of budgets. Prices and holidays; tickets will be sent to you, prior to travel. Headline speedway availability cannot be guaranteed but our selection of accommodation (or track racing) events listed are based on the official FIM fixture should ensure that we are able to find something suitable for your needs. calendar. Should any of these events be abandoned, you may receive a Joint accommodation and parking packages can usually be arranged. partial refund for any tickets purchased. If any of these events are rearranged within the dates of an escorted speedway holiday, we will Airport parking make every reasonable effort to offer the new date to you. Additional Car parking at your UK departure airport can be purchased from us, with transport costs may be applicable. The rescheduled event will take options for a variety of budgets and requirements. Joint airport parking precedence over any other excursions. and accommodation packages can usually be arranged. Transport Baggage allowance We use a variety of different transport such as coaches, trains, buses or Some airlines include cabin baggage for economy short-haul flights but boats for our speedway holidays. Where possible, we will endeavour to sizes and restrictions can vary. Hold baggage can be purchased but is minimise long journeys. Any flights, rail journeys or sea journeys will be subject to price and availability. Restrictions on items allowed to be subject to their standard conditions of carriage. carried on board vary dependant on the airline. Baggage restrictions for long-haul and flights outside of the EU can vary to economy short-haul. Travel and medical insurance All persons travelling must have adequate travel insurance, covering Booking forms them for their entire duration abroad. It is your responsibility to ensure Bookings can be made using our Speedway Holiday Booking Form, a copy that the insurance cover you purchase is suitable and adequate for your of which can be found on Page 21 of this brochure. Additional copies can particular needs. Proof of documents may be asked for at any time and be obtained from our website www.maitlandtravel.co.uk or can be should always be with you, when travelling. Some countries require that requested by contacting us by phone or email. foreign visitors have medical insurance on entry. We cannot be held responsible if you are unable to provide the necessary details to Extra days authorities and are therefore denied entry. Should you wish to purchase Should you wish to extend your holiday, either before or after the travel insurance, we can refer you to our preferred agent. advertised dates, please contact us to discuss the best options. Travel documents Flights A full and valid passport is required for all travel, outside the UK. This We offer various departure airports for our speedway holidays. Your includes for children. It is your responsibility to check with the relevant departure airport can be chosen based on location, flight time or embassy or consulate for visa and entry requirements, prior to booking. preferred airline. Airlines may alter flight times and schedules at any Some information can be found on the UK Foreign and Commonwealth point and this may affect the scheduling of your trip. Seating Office website. Requirements may change, and you must check the up to arrangements on the aircraft are the sole responsibility of the airline. For date position, in good time before departure. All passenger names safety and other reasons, the airline may change your seating submitted to us must be exactly as printed in your passport. If you are arrangements and therefore we cannot guarantee your choice of seats. travelling with us on any of our speedway holidays to Russia, we are able to arrange the necessary visas, for a fee. Holiday accommodation We aim to offer quality accommodation for all of our speedway holidays. Travel directors We generally offer 3, 4 or 5 star hotels. However for some destinations, Where stated, speedway holidays will be escorted by a travel director, the location is the key selection criteria. Sometimes, we can arrange subject to a minimum of ten passengers. Our travel directors have been alternative accommodation options to suit your requirements and chosen with travel experience, people skills and speedway knowledge in budget. Meals, including breakfast, are not included unless otherwise mind. Where required, escort will be provided between your destination stated. A twin room generally means two beds but some hotels may offer airport and hotel on arrival and departure. Additional transfers will be one bed and a sofa or rollaway bed. A triple room can mean three single offered to and from the headline speedway event, when necessary. beds or one double bed and a sofa or rollaway bed. We cannot guarantee configurations in advance. Please note; hotel check-in times vary. Travel to and from airport Travel to and from your UK departure airport is not included in the Solo travellers holiday price but can be purchased from us. We can arrange train or bus Our speedway holiday prices are based on two people, sharing a double tickets and private transfers, from your local area. or twin room. If you are travelling on your own, your holiday price will be subject to a single supplement. If you wish to share with someone else Vaccinations also travelling on their own, please inform us and we may be able to Vaccinations may be required for some destinations. We advise that you arrange this. consult with your GP as to whether you require any vaccinations. Some information can be found on the NHS website. Page 18 www.maitlandtravel.co.uk 01305 266348
UK Airport Accommodation Stansted Airport (STN) Heathrow Airport (LHR) Manchester Airport (MAN) Various hotels are available at the airport. Heathrow has lots of accommodation for The Crowne Plaza and the Hilton are The Radisson has direct terminal access all budgets. The Holiday Inn and Hilton are perfectly located with easy access to all and the Novotel is ideal if you have a car. ideally located if flying from Terminal 5. terminals, car parks and the train station. Accommodation Guide Price Accommodation Guide Price Accommodation Guide Price Novotel £69pn Holiday Inn £109pn Crowne Plaza £99pn Radisson £119pn Hilton £109pn Hilton £119pn Gatwick Airport (LGW) Bristol Airport (BRS) Edinburgh Airport (EDI) Lots of hotels are located near the airport, There is limited accommodation nearby. The Holiday Inn Express and the Hampton some with direct terminal access. The Ibis The Hampton has direct terminal access are both within the airport complex, just a and Hilton are only a short drive away. and the Holiday Inn is a short drive away. short walk from the terminal and parking. Accommodation Guide Price Accommodation Guide Price Accommodation Guide Price Ibis £99pn Holiday Inn £99pn Holiday Inn Express £99pn Hilton £109pn Hampton by Hilton £109pn Hampton by Hilton £99pn Luton Airport (LTN) Birmingham Airport (BHX) Glasgow Airport (GLA) The Ibis and the Holiday Inn are both The Ibis and Novotel are located alongside Various hotels are available. The Holiday within walking distance of the airport the terminal with easy access to several Inn directly outside at the terminal and terminal, parking and coach station. car parks and the airport train station. the Courtyard Marriott is just a short walk. Accommodation Guide Price Accommodation Guide Price Accommodation Guide Price Ibis £59pn Ibis £59pn Holiday Inn £69pn Holiday Inn £69pn Novotel £79pn Courtyard Marriott £89pn 01305 266348 www.maitlandtravel.co.uk Page 19
Financial Protection What is an ATOL licence? What happens if a TTA member enters into an Event of Default? By law, every UK travel company which sells air holidays and flights is A travel company enters into an Event of Default once they have required to hold an ATOL, which stands for Air Travel Organiser’s ceased to be a member of the Travel Trust Association (TTA). It is a Licence. If a travel company with an ATOL ceases trading, the ATOL standard term used by the TTA when a company is no longer a member scheme protects customers who had booked holidays with them. It for any reason. If you, the consumer, have booked with a TTA member ensures the consumer does not get stranded abroad or lose money. who has entered into an Event of Default, do not worry. The TTA The scheme is designed to reassure consumers that their money is safe provides total financial protection for any monies you have paid and provide assistance in the event of a travel company failure. members for travel. We expect consumers to travel as planned. The TTA will liaise with suppliers and tour operators to ensure that your What is the history of ATOL? holiday goes ahead unaffected. If for any reason this is not possible, ATOL was introduced in 1973, as the popularity of overseas holidays they will administer a claim for a refund of money that you had paid to grew. After a number of travel company failures left people stranded, the TTA member for your holiday. It is important that consumers the UK Government realised consumers required protection should contact the TTA before booking a replacement holiday as it is likely that companies in the unregulated travel sector fall into difficulties. The you will continue with your booking as intended. If you wish to cancel scheme was designed to cover charter flights and package holidays, your booking please note that you will be subject to the usual and functioned well for years. However, the holiday market has cancellation charges applied by the tour operators. The TTA requires all changed considerably and a rise in online booking means many people consumers to provide the following information: copies of now book the components of their holidays separately. As a result, correspondence with the TTA member, including booking confirmation, changes were made to the ATOL scheme in April 2012. It now covers all invoices, proof of payment. And, if you paid by: overseas air holidays where a flight and accommodation have been • Credit or debit card: please forward your original card statements. booked together. It also covers some flights booked separately, and This is the statement received on a monthly basis from your card applies in some other circumstances too. provider and not just your customer card holder receipts. Please contact your card provider for duplicate statements, if necessary. How is ATOL funded? Please ensure that the name of the account holder and payment to ATOL is run by the Civil Aviation Authority (CAA). It is funded by the TTA member is clear. contributions from the travel companies, who must pay into the • Bank transfer: please forward your original bank statement scheme for each person they book on a holiday. This money creates a showing that the transfer has cleared your account. Please ensure fund that is used by the CAA to ensure consumers either complete their that the name of the account holder and payment to the TTA is holiday or if they cannot travel, receive a full refund. clear. • Cheque: please request a copy of the cheques from your bank and Who are the Travel Trust Association? forward upon receipt to the TTA, together with your bank The Travel Trust Association (TTA) is a travel trade association. Their statements showing that the cheques has cleared your account. membership base consists of travel agents, tour operators and travel Please ensure that the name of the account holder is clear. organisers. The TTA exists in order to provide you, the consumer, with • Cash: please forward all cash receipts together with your bank 100% financial protection and has been doing so for over 20 years. This statements showing the withdrawal. Please ensure that the name means that every penny that you pay to Maitland Travel Limited is of the account holder and the withdrawal balance is clear. Please protected by the TTA. It means that you can book your holiday secure contact your bank to obtain a copy of the bank statement showing in the knowledge that the TTA will protect you in the unlikely event of that this cheque has cleared your account and forward to the TTA. Maitland Travel Limited becoming insolvent. Should Maitland Travel Limited, for any reason financially fail or cease trading, the TTA will What is the difference between the TTA and ABTA? liaise with the suppliers and tour operators to ensure that your holiday ABTA ended its consumer promise in 2006. This means that not all of goes ahead unaffected. If for any reason this is not possible, the TTA the travel arrangements that you book through an ABTA member are will administer a claim for a refund of money that you have paid to necessarily protected in case of the financial failure of the travel Maitland Travel Limited for your holiday. All members of the TTA have company. You will need to ask the ABTA member how financially to abide by the members’ Code of Conduct. This is to ensure that the secure their travel arrangements are. If the arrangements are not customers receive the best possible service. protected, the ABTA member may be able to offer suitable insurance to cover you. If you book with a Travel Trust Association (TTA) member How does the TTA provide 100% financial protection? your money is 100% financially protected. Every Travel Trust Association (TTA) member deposits your money into a Trust Account. A Trust Account is a bank account designated to hold What is the complaints procedure? the customer's money. The money remains in the Trust Account and is In the event of a breakdown of communication or a serious supervised by an appointed Trustee who is either a banker, chartered disagreement between you, the consumer and Maitland Travel Limited, or certified accountant or a solicitor. Both Maitland Travel Limited and the Travel Trust Association (TTA) can act as an independent the Trustee are required to authorise payments from the Trust intermediary. All complaints are dealt with in writing. Should you feel Account. In addition to being held in trust, your money is also the need to make a complaint about Maitland Travel Limited, please guaranteed. A Stand Alone Safe Seat Plan policy is a guarantee which is detail the matter in writing and post it to the TTA, at the following issued on your behalf by Maitland Travel Limited. If your money is not address: 2 Crown Square, Woking, Surrey, GU21 6HR. Please enclose in the Trust Account, the Stand Alone Safe Seat Plan policy will copies of any previous correspondence that you may have had with reimburse the loss of any amount paid to Maitland Travel Limited up to Maitland Travel Limited and any paperwork that is at all relevant. Upon the value of £11,000 per passenger. It is the combination of the Trust receipt the TTA will act as an independent intermediary in your Account and the Stand Alone Safe Seat Plan that ensures all of the grievance with Maitland Travel Limited and shall liaise between both money which you have paid to Maitland Travel Limited is safely parties. Should the response that you receive from Maitland Travel protected and available to pay for those services which you have Limited not be satisfactory, the TTA can then offer you an arbitration booked. Please be aware that this is not a travel insurance policy. The service. This service is administered and managed independently from Stand Alone Safe Seat Plan will only protect the money that you have the TTA and Maitland Travel Limited. paid to Maitland Travel Limited. Page 20 www.maitlandtravel.co.uk 01305 266348
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