Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009

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Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Sparking an
e-book
revolution

              Sameer Shariff
              Founder & CEO
              TOC 2009
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Agenda
           Trends & Challenges   Case Studies of Success

     Formulating your Strategy   iPublishCentral
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Who we are?
• From inception till 2008, Impelsys has powered more than
  2000 projects for billion dollar publishers to small million
  dollar publishers
• We have spent millions of dollars on our core technologies,
  iPlatform, VirtualPages and iDAMS. We have built them
  over the past 4 years and the technologies are serving
  millions of readers worldwide.
• We launched iPublishCentral (ipublishcentral.com) as a
  Software as a Service (SaaS) model leveraging our years of
  experience. The goal is to bring down costs of delivery so
  that any publisher can build an online strategy.
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
We serve 200+   publishers across geographies & segments.
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Key takeaways from this presentation

 Experiment              Discoverability

 Control                 Relationship
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Trends
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Trends in Reading
                                            Reading and buying trends of
                                            books not encouraging
                                             3.2 % increase from 2006 with a compound growth
                                             rate of 2.5 % per year since 2002

                                           This increase, the highest in the last 26 years, is still
                                           insignificant when compared to video games (19%)
                                           and movies (5.3%)

   (Source: AAP, http://www.publishers.org/main/IndustryStats/indStats_02.htm)
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Trends in Reading

                 Availability of these different
                types of media - vying for
                reader's attention and
                dollars
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Trends in Reading

                How do you get to understand
                your customers?
                The web is changing
                consumption and your future
                markets will change.
Sparking an e-book revolution - Sameer Shariff Founder & CEO TOC 2009
Web is changing reader behavior
                                                Trend is towards searching
                                                and foraging for information
                                                Increased use of Google and
                                                Wikipedia for reading and
                                                research
                                                Bits and pieces of information are
                                                weaved together from multiple
                                                sources like scent trails

 (Source: Xerox PARC, http://www-users.cs.umn.edu/%7Eechi/papers/chi2000/scent.pdf)
Web is changing reader behavior
               Is making content visible the
               first step in the solution?

               Will it provide a strong enough
               “scent” for people to browse
               and ultimately buy?

               Google Book Search
Web is changing reader behavior

                You must give the consumers
                what they need/require

                Provide content and
                not “books”
Search
                                                 Trends
                                                 The number of people searching
                                                 to know more about ebooks has
                                                 doubled in the last 4 years
                                                 according to google trends.

Source: Google Trends (http://www.idpf.org/doc_library/industrystats.htm)
Reference Reader Trends
Do you prefer using online resources or print for your research, class presentation
and instruction? No. of respondents 831

          1 in 2 people or around 50% prefer doing research reading online.
           (Source: Global Faculty eBook Survey, 2007, February
           (http://www.surveymonkey.com/s.aspx?sm=wS8CU8W9N_2fIwRuMq5gNMsw_3d_3d)
Market trends

   Source: IDPF Industry Statistics (http://www.idpf.org/doc_library/industrystats.htm)
Consumer Expectation

                        Interactive:                         Participative:
                        audio, video, animations             “I matter and so does my opinion”

                                                                  Available:
                     Cost:                                        Anywhere, Anytime
                     micro-payments

 (source: www.idpf.org/events/presentations/Frankfurt08/FBF08_RandomHouseUK_Duggan.ppt - )
Trends

Challenges
Challenges of going e

Multiple formats, hardware devices, software
Which one will win? What formats?
Challenges of going e

Cost and Risk
Cost of experimenting and risk of competition
Challenges of going e

Conversion costs
Tagging/Metadata (how deep?)
Time to Market
Challenges of going e

Challenges in depending on others
Who controls it?
Who is gaining insights into user behavior?
Who understands the market needs?
Who can develop products that meet these needs?
Success
Stories
Experiments:
World Bank
e-Library
Sparking an
e-book
revolution

              Sameer Shariff
              Founder & CEO
              TOC 2009
Experiments: World Bank Results and Sales Contribution

   Source: Channels for Online Publishing: The Experience of World Bank Publications, Valentina Kalk, 2008
             (http://www.editoresmadrid.org/Seminario%20STM/Intervencion_Kalk_Valentina.pdf)
Experiments:
Harper Collins
Browse Inside
Harper Collins                          It brings powerful features       Amazon, who pioneered offering
launched their Browse                   that retail aggregators, like     samples on a large scale in
Inside program in 2006,                 Amazon, offer on their site       2003, reported about 9%
becoming one of the                                                       increase of print sales across
first publisher to do so                                                  120,000 titles in 5 days after the
                                                                          Search Inside capability was
                                                                          available on their site
                                                                          (
                                                                          http://findarticles.com/p/articles/mi_m0EIN/is_/ai
                                                                          )

                                                                        Experiments: Harper Collins Browse
                                                                        Inside

Harper Collins had a similar experience with sales                                  They were also able to
                                                                                    gain valuable insights into
Harper Collins reported print sales increase of 30% and 250%                        what the market wants
for specific titles using their Browse Inside functionality
(http://www.idpf.org/events/presentations/digitalbook08/lHulse08.pdf)
Harper Collins Browse Inside
                                        Browse Inside                           PDF Free Download

Visitors                                83,102                                  20,000
Visits                                  85,867                                  30,000
Downloads                               0                                       15,000
Page Views                              3,827,306

Avg Page Views per Visit                46

Avg. Visit Duration                     15:55

Clicks on Buy Link                      1,177

Emailed to a Friend                     16,236

(Source: Experiments with free digital content, presented at IDPF Digital Book 2008 by Leslie Hulse, VP Digital Business
            Development, Harper Collins, http://www.idpf.org/events/presentations/digitalbook08/lHulse08.pdf)
Experiments:
Random House
Beyond EBooks
Random House Beyond EBooks

Along with their own book preview program, called “Browse & Search”, Random
House is also looking beyond ebooks and now offers Personalized Books,
Chunked Content (for $2.99 for each chapter), Custom Content Selections and Ad
supported content

(Source: IDPF Digital Book 2008: Random House Update, Matt Shatz, 2008,
www.openebook.org/events/presentations/digitalbook08/mShatz.pdf)
Experiments: Random House Beyond
                                                                       EBooks

2,824,527                         184,444                                   254, 383
Book Pages Viewed                People who have viewed a widget           Number of widgets viewed

     Random House has effectively increased page views and in
     turn the popularity of their content by being visible

        (Source: Matt Shatz, IDPF Digital Book2007,
                 http://www.idpf.org/events/presentations/digitalbook07/Matt%20Shatz%20-%20Random%20House.pdf)
Experiments:
O’Reilly Safari
and Beyond
O'Reilly Media has been at the      Started in 2001 as a web based
forefront in experimenting with     subscription model, it is now the #2
different models of electronic      channel behind Amazon for O'Reilly
delivery                            in sales
                                    (Source:
                                    http://radar.oreilly.com/2009/01/competition-in-the-ebook-marke.html
                                    )

                                                   Experiments: o’Reilly Safari and Beyond

                                               They also experimented with
Offering a NetFlix-like model of               various tools like SafariU that
lending books, it remains DRM                  allowed custom mash-up
free offering as many prints and               publishing of books for
copies a subscriber wants to make              University professors
O'Reilly now offers books              They service various channels
in PDF, Mobi and ePUB                  like Kindle, iPhone and Stanza
formats as direct
downloads

                                             Experiments: o’Reilly Safari and Beyond

      This has resulted in a strong market expansion strategy
      where O'Reilly now meets the needs of all types of
      customers
Formulating
your
strategy
Why should you experiment?

•   Others are doing it, so should
    you
•   Run your own program, along
    with other existing strategies – it
    does not hurt
•   It helps in gaining visibility and
    establishing a relationship with
    your readers
•   The world is changing and you
    can leverage this change
•   Your networks are your future
    currency
Increase Visiblity
•   Increase visibility by being
    available where your
    readers are
•   Be relevant and useful
•   Introduce your books and
    create brand awareness
•   Increase page views to gain
    SEO and SEM
•   Get insight into what your
    readers are doing
•   Offer value to potentially
    increase sales
Establish Relationships
•   Relationships matter
•   Listen, understand and
    respond
•   Own your readers and their
    mind share
•   Reach out to readers with
    news and updates
•   Word-of-Mouth works and
    social media is the easiest
    way to get it started
•   Targeted marketing is better
    than broadcast advertising
Control
•   Who controls these
    relationships?
•   Is it sufficient to have
    retailers like Amazon and
    search engines like
    Google manage them?
•   How do you build your
    infrastructure for the
    future - the investment
    does not have to be great
Introducing iPublishCentral
• iPublishCentral is low-cost and low-
  risk Software as a Service (SaaS)
  focussed on publishing
• It helps publishers to formulate, run
  and control their own E-Strategy
• The vision of iPublishCentral is to
  help publishers through a self-serve
  model to market, distribute and
  deliver content online
• Launched during Frankfurt Book
  Fair 2008, we currently have more
  than 150 publishers on it
• It helps publishers convert capital
  expenditure plans to revenue
  expenditure – with a pay-as-you-go
  model
• It takes away the need for up-front
  investments in installations,
  operations, support, maintenance and
  training
• Automated content workflow and
  ready-to-go functionality offers zero-
  conversion costs and quicker time to
  market
• Fully backed with a SLA
• It's entirely self service, but for
  publishers short on time and resources
  – support on a T&M basis
Widgets
Portals
Key takeaways from this presentation

 Experiment              Discoverability

 Control                 Relationship
Thank You
To see how ipublishcentral can make a
difference to your business, sign up at
www.ipublishcentral.com
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