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The future of micromobility: ridership and revenue after a crisis - UNECE
The future of
micromobility:
ridership and revenue
after a crisis
UNECE Workshop on Sustainable Mobility and the
Danube region

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The future of micromobility: ridership and revenue after a crisis - UNECE
Agenda   McKinsey Center for Future Mobility (MCFM)
         COVID-19 Consumer Survey: deep-dive micromobility
         Micromobility in the next normal: investments and business case
         Appendix

                                                                McKinsey & Company   2
The future of micromobility: ridership and revenue after a crisis - UNECE
The McKinsey Center for Future Mobility is the ideal partner for
successfully navigating the mobility revolution

Leading future                                Integrated, cross-           Unparalleled in-        Network of world              Proprietary research
mobility consultancy                          industry perspective         depth expertise         class thought leaders         & knowledge assets

350+                                          360°                         50+                     ~30                           ~90
projects worldwide every                      perspective on mobility,     dedicated McKinsey      external advisors: Former     publications in the last
year using state-of-the-art                   covering all industries      partners worldwide      CxOs, public sector           3 years, based on
concepts, covering all dis-                   and institutions in the                              leaders and tech experts      proprietary research
ruptive trends (e.g., auto-                   mobility ecosystem
nomous driving, electric
vehicles, shared and
                                              (e.g., advanced indus-
                                              tries, electric power, oil
                                                                           200k                    20+                           M3
urban mobility, connec-                       & gas, logistics, public     hours of dedicated      strategic private/public
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                                                                           our MCFM researchers    World Economic Forum,         informing 100+ client
changes as well as value
                                                                           and practitioners       Clepa, VDA)                   engagements so far
pool shifts

Source: McKinsey Center for Future Mobility                                                                                           McKinsey & Company    3
The future of micromobility: ridership and revenue after a crisis - UNECE
Agenda   McKinsey Center for Future Mobility (MCFM)
         COVID-19 Consumer Survey: deep-dive micromobility
         Micromobility in the next normal: investments and business case
         Appendix

                                                                McKinsey & Company   4
Scope of global COVID-19 Auto & Mobility Consumer Survey

                                                                                     Markets               Respondents

                                                                                     4
                                                                                                           1k+
                                                                                         EU markets:
                                                                                                                   respondents per market, thereof:
                                                                                     UK, DE, FR, IT                 1,000 mobility participants1
                                                                                                                    400 car purchase intenders2

                                                                                     Pulse Survey
                                                                                                           Questions
                                                                                     6   Waves conducted

                                                                                     Wave 1: May 9-17      20+     questions on mobility behavior

                                                                                     Wave 2: May 27-29
                                                                                     Wave 3: June 16-18
                                                                                                           20+     questions on car purchase intent

                                                                                     Wave 4: July 15-17    10      questions on aftersales behavior
                                                                                     Wave 5: Sept 2-4
                                                                                     Wave 6: Nov 6-10      10      questions on screening, demogra-
                                                                                                                   phics, COVID-19 impact
1.   Demographically representative sample of respondents between age 18-70
2.   Consumers having planned or planning to buy/lease a car in the next 12 months

Source: McKinsey Global COVID-19 Automotive Consumer Survey                                                                       McKinsey & Company   5
AS OF NOVEMBER 12th, 2020

Mobility usage patterns in France and Italy most affected
by the second COVID-19 lockdowns in Europe
Results of wave 1 (may 9-18), wave 2 (may 27-29), wave 3 (june 16-18), wave 4 (july 15 – 17), wave 5 (sep 2-4), and wave 6 (nov 6-10)                                                                                                    x Mobility recovery3, in p.p.
                                                                                                                                                                                                                                             Significantly increase
Mobility pattern changes (number and length of trips) since the outbreak of COVID-191                                                                                                                                                        Slightly increase
Number of respondents, in percent                                                                                                                                                                                                            Slightly decrease
                                                                                                                                                                                                                                             Significantly decrease

                         EU 2

                                                                                                                                  3
                     2        2
                                  2
                                                 2       2       2               2
                                                                                     3        2                       2       2              2
                                                                                                                                                               2       2       2   2
                                                                                                                                                                                             1
                                                                                                                                                                                                                               2
                                                                                                                                                                                                                                         2
                                                                                                                                                                                                                                                  Currently 58%
     2       2                    7                                      2           7        6       1       1                   8          6         1                   6       7                               2       1   6
 3       4       4        5                  5       4       4       4       5                    3       4       5       5                        3       4       5                     4       2
                                                                                                                                                                                                     2   2 1   3       4             4            of EU
                                                                                                                                                                                                                                                  consumers
                                                     -18     -19                                                                                   -20                                           -21
 -22     -25     -27      -29     -29
                                                                     -22     -24     -26   -27    -29     -29     -29     -28     -25        -26           -25     -27     -29     -29                   -29
                                                                                                                                                                                                                                                  travelling less,
                                             -30                                                                                                                                         -31                   -32
                                                                                                                                                                                                                       -36     -37   -36          showing a 7
                                                                                                                                                                                                                                                  p.p. decrease
                                                                                                                                  -16        -16
                                                                                                                                                                                                                                                  vs. last wave
                                                                                                                          -16
                                  -22                                                      -27                                                                             -23     -19                                                            due to the latest
                          -26                                                        -30                          -24
                                             -28                             -39                          -26                                                      -33                                                                            lockdowns
                 -36                                 -53     -50                                  -33
 -53     -45                                                         -48                                                                -1                                               -35                                   -23
                                                                                                                                                   -60     -50                                                         -29
                                                                                                                                                                                                               -40                   -34
                                                                                                                                                                                                 -66     -53
                                                                                                                                                                                                                                                  Respondents
                                        -7                                               +1                                                                                                                                                       mobility usage
                                                                                                                                                                                       -18
                                                                                                                                                                                                                                                  currently
                                                                                                                                                                                                                                   -10            most affected
                                                                                                                                                                                                                                                  in France
 W1 W2 W3 W4 W5 W6                                   W1 W2 W3 W4 W5 W6                            W1 W2 W3 W4 W5 W6                                W1 W2 W3 W4 W5 W6                             W1 W2 W3 W4 W5 W6                                and Italy

1. Q: Given TODAY’S situation, how has your mobility changed since the outbreak of COVID-19?
2. UK, Germany, Italy and France
3. Total mobility decrease wave 6 vs. wave 5

Source: McKinsey Center for Future Mobility                                                                                                                                                                                               McKinsey & Company          6
AS OF NOVEMBER 12th, 2020

Walking/biking and micromobility potentially becoming
more popular in the modal mix of the "next normal"
Results of wave 1 (may 9-18), wave 2 (may 27-29), wave 3 (june 16-18), wave 4 (july 15 – 17), wave 5 (sep 2-4), and wave 6 (nov 6-10)

                                                                                                                                            Mobility usage         Mobility usage                  Mobility
Usage of transportation modes on a regular basis1,2                                                                                         during crisis          pre- vs. post-crisis
                                                                                                                                                                                              x
                                                                                                                                                                                                   decrease, in p.p.
Number of respondents stating at least weekly, in percent
                                                                                                                       Micromobility       Car sharing       Ride hailing
                                                      Public                       Walking or biking                   (e.g., e-scooter,   (e.g.,            (e.g., Uber,                    Respondents
                    Private car                       transport                    with private bike                   e-bike)             ShareNow)         Lyft, taxis)                    expect an
                                                                                                                                                                                             increased usage
Before crisis                                 81                  35                                   66                 8                 7                  8                             of walking/
                              -20                                       -20                                 -6                -2                -1                 -2                        biking and
Wave 1                                60                   15                                        61                   7                 5                 6                              micromobility
                                                                                                                                                                                             when returning
Wave 2                                   68                 17                                         66                 7                 5                 6
                                                                                                                                                                                             to “normal life”
Wave 3                                    73                18                                         67                 7                 5                 5
                                                                                                                                                                                             Slight decrease
Wave 4                                     78                21                                        67                 7                 6                 6                              in mobility usage
                                                                                                                                                                                             across all major
Wave 5                                        79              24                                       67                 9                 7                 7                              transportation
                                    -4                             -2                                       -3                -1                0                  -1                        modes after 2nd
Wave 6                                     75                22                                       64                  9                 7                 7                              lockdowns in
Return to                                                                                                                                                                                    Europe, but with
                                              81                  35                                    73                 10               8                  9                             less magnitude
"normal life"
                                                                                                                                                                                             than 1st lockdown

1. Q: Before/today/when you return to "next normal", how often did/do you/do you expect to use the following modes of transportation?
2. Once or more than once per week, aggregated results from UK, Germany, Italy and France

Source: McKinsey Center for Future Mobility                                                                                                                                               McKinsey & Company      7
AS OF NOVEMBER 12th, 2020

Risk of infection: private car and micromobility considered as safe
for health, infections became a top priority for the mode choice
Results of wave 1 (may 9-18), wave 2 (may 27-29), wave 3 (june 16-18), wave 4 (july 15 – 17), wave 5 (sep 2-4), and wave 6 (nov 6-10)

Modes of transportation considered safe for health, concerning a COVID-19 infection1,2                                                                 Top 5 reasons to choose transport mode4
Number of respondents, in percent                                                                                                                      Reasons ranked by number of respondents

                                                                                             Shared                                                    Before the COVID-19 crisis    Today
                                                Public                Walking/               micro
                         Private car            transport             biking3                mobility                 Car sharing       Ride hailing   1. Time to destination             1. Risk of infection
                                                                                                                                                       2. Price of trip
                               81                                                                                                                                                         2. Time to destination
                                                                                                                                                       3. Space and privacy
                                                                             64
                                                                                                                                                                                          3. Space and privacy
                                                                                                                                                       4. Convenience

                                                                                                                                                       5. Congestion                      4. Convenience

                                                                                                                                                                                          5. Price of trip
                                                       9                                             8                       5              5

                                                                                                                                                                                      … percent of respondents
What we              “Car as safe             Public transit          People increasingly use active                Car sharing usage, as all shared                                  would increase mode usage
observe              space”: People           ridership has           transport modes such as                       mobility modes, dropped                                           with regular disinfection
during the           switch to transport      fallen                  walking & biking                              significantly                                         50
pandemic             modes with low           significantly
                     risk of infection

1. Q: Which of the following modes of transportation do you consider safe for your health concerning a COVID-19 infection?
2. Aggregated results from US, UK, Germany, Italy, France, China and Japan
3. With private bike
4. For a private trip

Source: McKinsey Center for Future Mobility                                                                                                                                            McKinsey & Company        8
Agenda   McKinsey Center for Future Mobility (MCFM)
         COVID-19 Consumer Survey: deep-dive micromobility
         Micromobility in the next normal: investments and business case
         Appendix

                                                             McKinsey & Company   9
After a sharp increase in 2018, investments into shared e-scooter
startups decelerated, also due to COVID-19
Investments into shared e-scooter operators between 2017 – 20201

Annual disclosed investment amount, in USD mn
Number of companies            XXX
                                                                                        Insights
                                                                                           Total investments into shared e-
                                                 1,133
                                                                         1,074              scooter companies experienced a
                                                                                            ~30 fold increase in 2018 as
                                                                                            compared to 2017, mainly due to
                                                                                            the hype and cash needed for the
                                                                                            mass scale-up of vehicles
                                                                                           With increasing market maturity,
                                                                                 618        providers are rather focusing on
                                                                                            improving their unit economics in
                                                                                            existing markets than tapping into
                                                                                            new ones, leading to a
                                                                                            deceleration of investment
                                                                                            activities after 2018
                                                                                           With COVID-19 and the declines in
                                                                                            ridership and revenues,
                             33                                                             investments into shared e-
                                                                                            scooter companies dropped
                           2017                    18                     19     2020       heavily in 2020
                              5                     21                    17      3

1 As of November 2020
Source: McKinsey Growth Analytics – Horizon Scan; CapitalIQ; Pitchbook                                                  McKinsey & Company   10
Why micromobility has an even more positive business case now -
potential impact on economics in "next normal"
Estimated potential economics per ride of a shared free-floating e-scooter, in percent

                                                                                                           Increase of up to 5 p.p.
                                                                     Profitability                         assuming no change in pricing
                                                                                                           as compared to today
 Main                                                        City permit fees
                                                                   Backoffice                              Cities might incentivize shared
 assumptions
                                               Insurance and asset ownership                               micromobility providers as
                                                             Credit card fees                              alternative offering to increasing
 Scooter purchasing
                                                                                                           private car usage after Covid-19
 price: 300-400 USD                                              Vehicle purchasing
                                                                                                           pandemic
 Scooter lifetime: >3                                                    Maintenance
 months

 Utilization: 5 trips per                                                                                  Cost reduction due to accelerated
 day with average trip                                                                                     industry consolidation after Covid-19
 duration of 15-20                                                                                         pandemic
 minutes

 Costs per minute: 0.15-                                                     Relocation
 0.20 USD
                                                                                                           No significant effect expected
 Fixed fee per ride: 1
 USD

Source: McKinsey Center for Future Mobility; web and press research; expert interviews; expert estimates             McKinsey & Company     11
Agenda   McKinsey Center for Future Mobility (MCFM)
         COVID-19 Consumer Survey: deep-dive micromobility
         Micromobility in the next normal: investments and business case
         Appendix

                                                                McKinsey & Company   12
Vision for the McKinsey Center
for Future Mobility (MCFM)

The MCFM Solution aims to help
society/individuals, organizations and the
public sector navigate the future of mobility by
providing independent and integrated evidence
about possible future mobility scenarios.

As we move through a second inflection point in
mobility, our perspectives help stakeholders across the
mobility space to
• Make strategic choices under uncertainty
• Accelerate the transition towards sustainable
  mobility
• Transform organizations and mobility ecosystems

                                                          McKinsey & Company   13
The current and future shared mobility space can be segmented
into 10 mobility verticals
Overview of shared mobility verticals
                                                                                                                                                                                                                                                                   Focus of this document

                  Micromobility              Urban mobility                                                                                                                         Long-haul mobility

                                                                                                                          Dynamic shuttle              Car sharing
                                             Taxi/ licensed                                     Autonomous                services/ pooled             (station-based               Peer-to-peer                Ride                                                 Urban aerial
                  Micromobility              driver services          E-hailing                 taxi                      e-hailing                    and free-floating)           car sharing                 sharing                 Car rental                   mobility
Definition        Shared light vehicles      Traditional car-based    Mostly app-based          Autonomous vehicle        Mostly app-based             Shared vehicles owned        Person-to-person            Arrangement in          Vehicles rented for          Flying (electric) taxis to
                  incl. bicycles, kick       chauffeur service with   chauffeur service with    (SAE level 4 or 5)        chauffeur service with       by car sharing               vehicle lending for         which paying            limited period of time       move people by air
                  scooters and scooters      licensed drivers         occasionally              either used as non-       licensed drivers which       companies and shared         limited period of time      passenger travels in    with fixed pickup and        within a constrained
                  with a GVW
We discussed with 60+ companies in talks, breakout sessions, and a
live poll about the Future of Micromobility
Overview of participants

                                                        Results of our
                                                        live poll in the
                                                        following

Source: McKinsey Center for Future Mobility              McKinsey & Company   15
~90% of participating experts believe in a full recovery of
micromobility after COVID-19 while even exceeding pre-crisis level
Results of live poll

                                              Will shared micromobility ridership recover fuIly after
                                              the COVID-19 pandemic? (n=38)

                                                                                                 89%

                                                                         11%
                                                      0%
                                                      No           Yes, it will reach      Yes, it will even
                                                                    pre-crisis level    exceed pre-crisis level

Source: McKinsey Center for Future Mobility                                                                       McKinsey & Company   16
Experts say that China is the most promising micromobility market
while the competitive landscape will consolidate in the future
Results of live poll

Which country do you think will be most promising                    How will the micromobility landscape in 2030 look
micromobility market in the next 10 years? (n=39)                    like? (n=39)
                                                                                                        41%
                                                                                                                         38%

                                    South Korea
                                                    Europe
                       USA

                                      China
                                                            France
                                                                                        15%

                                                  Germany
                                      India                               5%

                                                                          Highly    Fragmented with Consolidated        Highly
                                                                      fragmented      2-3 different    with 5-6     consolidated
                                                                     with more than operators per    dominating    with only one or
                                                                        5 different       city        operators    two dominating
                                                                     operators per                   per region      operator per
                                                                           city                                         region

Source: McKinsey Center for Future Mobility                                                                    McKinsey & Company   17
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