Service Unit Guide Cookie Program 2021-2022 - Girl Scouts of Middle ...
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2021-2022 CALENDAR CHECKLIST OF IMPORTANT DATES Initial Order Taking Begins December 14, 2021 Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 8, 2022 Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 10, 2022 Cookie Booth Sale Opens with No Restrictions January 12, 2022 Initial Order Taking Ends | Initial Order Entry: January 18, 2022 Troop Leaders Locked Out at 10:00 a.m. CST Initial Order Entry: Service Unit Coordinators January 20, 2022 Locked Out at 10:00 p.m. CST Claimed Service Unit Booths Due to Council January 23, 2022 Initial Rewards Begin Shipping January 28, 2022 Cookie Count & Go (Rutherford County) January 29, 2022 Cookie Count & Go (Davidson, Williamson, and Wilson Counties) February 4, 2022 Cookie Count & Go and Deliveries February 5, 2022 (All Counties, Including Outlying Counties) Booth Sales Begin February 6, 2022 Outlying Cookie Cupboards Open February 7, 2022 Council Notifies Troop of Amount Due Armstrong, Camp Holloway, and Council Cupboards Opens February 8, 2022 ACH Pull for $1.50 per Package on Initial Order February 17, 2022 Girl Scout Walk About Weekend February 18-20, 2022 Small Business Day February 19, 2022 Cookie Cupboards Close at Armstrong and Outlying Areas February 28, 2022 Cookie Cupboard Closes at Council at 6:00 p.m. CST March 4, 2022 Cookie Sale Ends March 6, 2022 Troops Allot Cookies, Prizes, and Money March 7, 2022 Submit Final Rewards by 10:59 p.m. CST Service Units Submit Final Rewards by 10:59 p.m. CST March 8, 2022 Council Notifies Troop of Final Amount Due March 7, 2022 Final ACH Due to Council for Remaining Balance March 17, 2022 Final Rewards Begin Shipping to Service Unit Coordinators April 1, 2022 Highest Awards Ceremony to Honor Stellar Sellers To Be Announced All Unclaimed Prizes Due Back to Council June 29, 2022
2021-2022 CALENDAR CHECKLIST OF IMPORTANT DATES Initial Order Taking Begins December 14, 2021 Round 1 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 8, 2022 Round 2 of Cookie Booth Sale Opens at 5 a.m. CST (2 per troop) January 10, 2022 Cookie Booth Sale Opens with No Restrictions January 12, 2022 Initial Order Taking Ends | Initial Order Entry: January 18, 2022 Troop Leaders Locked Out at 10:00 a.m. CST Initial Order Entry: Service Unit Coordinators January 20, 2022 Locked Out at 10:00 p.m. CST Claimed Service Unit Booths Due to Council January 23, 2022 Initial Rewards Begin Shipping January 28, 2022 Cookie Count & Go (Rutherford County) January 29, 2022 Cookie Count & Go (Davidson, Williamson, and Wilson Counties) February 4, 2022 Cookie Count & Go and Deliveries February 5, 2022 (All Counties, Including Outlying Counties) Booth Sales Begin February 6, 2022 Outlying Cookie Cupboards Open February 7, 2022 Council Notifies Troop of Amount Due Armstrong, Camp Holloway, and Council Cupboards Opens February 8, 2022 ACH Pull for $1.50 per Package on Initial Order February 17, 2022 Girl Scout Walk About Weekend February 18-20, 2022 Small Business Day February 19, 2022 Cookie Cupboards Close at Armstrong and Outlying Areas February 28, 2022 Cookie Cupboard Closes at Council at 6:00 p.m. CST March 4, 2022 Cookie Sale Ends March 6, 2022 Troops Allot Cookies, Prizes, and Money March 7, 2022 Submit Final Rewards by 10:59 p.m. CST Service Units Submit Final Rewards by 10:59 p.m. CST March 8, 2022 Council Notifies Troop of Final Amount Due March 7, 2022 Final ACH Due to Council for Remaining Balance March 17, 2022 Final Rewards Begin Shipping to Service Unit Coordinators April 1, 2022 Highest Awards Ceremony to Honor Stellar Sellers To Be Announced All Unclaimed Prizes Due Back to Council June 29, 2022 4
IT’S TIME TO CLIMB! Every Girl Scout has it in her to do amazing things. With your support, she’ll rise to the challenge! You’ve volunteered to serve as a Service Unit Cookie Manager, and this makes you an invaluable part of the Girl Scout Cookie Program.® Now that you’ve stepped up in support of girls, it’s time to help them climb to the challenge of becoming Girl Scout Cookie™ entrepreneurs. This guide offers you resources, tools and tips to help girls reach their goals. From social graphics for promoting a virtual cookie booth to in-person booth signs, we have everything you need to inspire girls to climb with courage this season. Resources 6 Leader Training Topics 7 Safety Tips for Online Marketing 8 Cookie Delivery 9-10 Booth Sale Guidelines 11-15 Rewards 16 Troop Proceeds/ACH 17 Council Resources 18-20 Cookie Rally Cookie Request Form 21 Patches 22 Super Kits 23 Cookie Costume Reservation Form 24 Cookie Rally Rewards Reservation Form 25 Online Cookie Resources 26 Council Resources 27-28 eBudde Fingertip Facts 29-31 Individual Registered Girls 32 Individual Registered Girls Girl Rewards Form 33 Meet the Girl Scout Cookies 34 Ingredient & Nutrition Guides 35-36 Service Unit Coordinator Appointment Letter 37 5
Resources COUNCIL CONTACTS LEADER TRAINING TOPICS Tracy Tudder First things first: Have each Troop Cookie Product Programs Manager Coordinator sign the Troop Cookie Coordinator (615) 460-0202 Appointment Letter at your session. You keep TTudder@gsmidtn.org one copy. our goal is for every troop to walk away Y Contact Tracy for pending understanding cookie sale expectations and orders at Armstrong and/ where to find answers should a question arise. or Nashville Service Center Be sure to communicate all components of the Cookie Cupboard, as well Cookie Program: This is a fun opportunity to as bad debt. build skills and learn to run a business. As a team, the Service Unit Cookie Kathleen Roder Coordinator and the Service Unit Cookie Product Programs Assistant Booth Coordinator can enlist some of the (615) 460-0209 more experienced Troop Cookie Coordinators KRoder@gsmidtn.org to help during your information sessions. It’s always better to hear a variety of voices. Contact Kathleen for e personable and approachable. You want B additional cookie materials, them to want to call you if a question arises. eBudde assistance, adding troops and/or girls into eBudde system, delivery information, girl rewards, ACH, and troop deposits. 6
leader training topics A MEETING AGENDA IS A MUST! YOU’LL WANT TO HIT THE HIGH POINTS, BUT DON’T JUST READ THEIR BOOK TO THEM. Go over pricing and varieties of the cookies. Go over Opt-Out Information – make sure parents/ (order card) troops understand that they do not get the prizes; get the parent's signature on the permission form. Give the deadlines needed for the troop for initial (page 21, Family Guide) order, cookie delivery, and money due. (page 2, Family Guide) Go over ACH and Troop Proceeds. (page 13, Troop Guide) Give contact information for troop coordinator. (page 2, Family Guide) Go over Council Promotions and Cookie Pro. (page 15, Troop Guide) Go over How Girls Sell Cookies– in-person order taking, booth sales, and cookie club. Mention Tents/ Go over Cookie Cupboards. Canopies at booth locations and responsibility of (pages 18-20, Troop Guide) any damages. (page 8, Family Guide) Go over bad debt; what they need to send in to Advise if they are taking money upfront to leave a council. (page 37, Troop Guide) business card with information for the customer. Go over PGA Selling and Registration. (page 11, Family Guide) (page 18, Service Unit Guide) Go over Social Media Guidelines. Go over Troop App Features. (page 15, Family Guide) (See eBudde Help Center for more information.) Go over Reward Choices and when they are due. Go over Cookie Exchange feature. Also go over cumulative and non-cumulative reward (See eBudde Help Center for more information.) levels. (page 17, Family Guide) TROOP COORDINATOR PARENT PERMISSION FORM APPOINTMENT LETTER Ask the parents to complete Parent Ask the troop cookie Permission Form on page 21, Family coordinators to complete Troop Guide, then tear out and leave it with Coordinator Appointment the troop product coordinator. Parents Letter on page 41, Troop Guide. can then receive their girl’s order card TCCs will fill out the online and money envelope. JotForm for the agreement form. 7
SAFETY TIPS FOR online marketing When engaging in online marketing and sales efforts beyond friends and family through the Girl Scout Cookie Program®: • Review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Families. • Continue to adhere to the Girl Scout Internet Safety Pledge and the Digital Cookie Pledge. • Review Girl Scouts’ Safety Activity Checkpoints for Computer and Internet Use and Cookie and Product Sales on your council’s website. In addition, review and apply the below Supplemental Safety Tips for Online Marketing: • To protect your personal identity, NEVER direct message with people you do not know online or on social media platforms. Always use your Girl Scout online sales link for customer orders. • If your Girl Scout sales link is posted on a public facing site, be aware the link is now searchable by anyone and could potentially appear anywhere on the internet. • Never share your personal information (e.g., last name, phone number, email, or street address). • Never share your personal location information, including your booth location. Supplemental Safety Tips for Online Marketing When engaging in online marketing and sales efforts beyond friends and family through the Girl Scout Cookie Program®: • Review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Families. 8 • Continue to adhere to the Girl Scout Internet Safety Pledge and the Digital Cookie Pledge. • Review Girl Scouts’ Safety Activity Checkpoints for Computer and Internet Use and Cookie and Product Sales on your council’s website.
cookie Delivery COOKIE COUNT & GO OUTLYING COOKIE PICKUP February 4 – 5, 2022 February 5, 2022 Troops in Davidson, Williamson, and Wilson Counties Troops in ALL Other Counties/Service Units Cookie pickup location will be at _______________. Your service unit cookie coordinator will Designated pickup lines will be available for troops to notify you of the place, time, and pickup drive through. Specific directions will be sent out through instructions. eBudde eBlasts the week of January 25, 2022. COOKIE PICKUP You will pick your time slot in eBudde. We will notify you through an eBudde email when the schedule is open for selecting a time. January 29, 2022 Troops in Rutherford County In case of severe or inclement weather, you will be contacted by the Product Programs Department with Your service unit cookie coordinator will changes to the schedule. notify you of the place, time, and pickup instructions. Please note: Cookies cannot be sold at a booth/business BEFORE February 6, 2022! Number of Car Type cases Compact car 23 COOKIES BY Hatchback car 30 THE CARLOAD Mid-size sedan 35 Sport utility vehicle 60 Use this guide to approximate how many cases of cookies will fit in your vehicle. The Station wagon 75 amounts assume the car will be empty Minivan (seats in) 75 except for the driver, utilizing all space except the driver’s seat. Safety Note: Avoid carrying Pick-up truck (full bed) 100 cookie cases and children in the passenger Cargo van (seats in) 200 area of a vehicle at the same time. 9
COOKIE DELIVERY BEFORE DELIVERY DAY Arrange for a location where your Service Unit cookies will be delivered. Consider these suggestions when selecting a location: 1. Centrally located, if possible 5. Concrete floor (if possible), ground-level 2. Easy to find 6. Easily accessible for large trucks 3. Large, empty room 7. Can enter and exit easily (no long stairways, hallways, 4. Clean, cool, and dry sidewalks, etc.) Inform Council's Office of location, address, and your cell phone number by December 7, 2021. • Be sure you have a forklift and driver available and possibly a pallet jack (if available). • Organize your troops and volunteers to be on hand at delivery time to help break down pallets of cookies and sort by variety. • Inform all troops of location and assigned pickup time. Schedule troops at approximate 15-minute intervals so you aren’t swamped. DELIVERY DAY • Stack cases by variety. Please follow directions of driver to unload. • Inspect cases as they are unloaded for visible damage. DO NOT ACCEPT HEAVILY DAMAGED CASES. There will be extras on the truck for you to trade out damaged cases. • Count cases by variety to be sure you have the correct quantities BEFORE YOU SIGN THE DRIVER’S DELIVERY TICKET. It’s a good idea to have one or two others count cases independently of your count. • Sign the driver’s delivery ticket for quantities actually received. If delivery is short, MAKE A NOTE OF ACTUAL QUANTITIES RECEIVED AND CASES SHORT on the driver’s delivery ticket. Be sure the driver initials the shortage. • In most cases, the delivery personnel are polite and cooperative. If problems develop, call your Council's Office contact immediately at (615) 460-0202. DISTRIBUTING COOKIES TO TROOPS • Allow plenty of time for the truck driver to unload all cookies and for both of you to agree on the number of cases delivered. An order of 3,000 cases can take two or three hours to unload. Do not schedule troops for pickup until there has been plenty of time to unload. • Be sure each troop has double-counted and signed for their cookies before they start loading into cars. • H ave the Troop Cookie Coordinator (or person picking up troop cookies) sign for the delivery on a receipt or “pre-printed form” from the REPORTS tab. • At the end of troop pickup, if you have extras or are short cases, check with your troops to see if they received too many or too few cookies. • Make a note of the number of cases short or over. 10
booth sale guidelines BOOTH LOCATIONS People everywhere love Girl Scout Cookies! Be creative when searching for locations within your Service Unit’s boundaries. Make sure the site is safe, clean, and friendly. Not all businesses are well suited for Girl Scout Cookie Booths. Troops may have special connections to local businesses, so be sure to ask troop leaders and parents for suggestions. Think of places that have high traffic volume at peak times. Some great ideas for booth sale locations are: • Banks • School Events • Gas Stations • Pharmacies • Churches • Fast Food Restaurants • Beauty Salons • Hardware Stores • Community Centers • Pizza Carry-Out • Office Buildings • Bowling Alleys • Sporting Events • Colleges/Universities • Car Washes WORKING WITH LOCAL BUSINESSES You are a marketer and can explain the value and When you approach a business, have a proposed importance of the Cookie Program for girls. It is schedule available. Selling 4-6:00 p.m. on more than making money. Always mention the 5 weekdays outside large businesses can be Skills girls learn through the Cookie Program: Goal fruitful. Be respectful of businesses that have a Setting, Decision Making, Money Management, no solicitation policy. People Skills, and Business Ethics. You are serving as an advocate for ALL girls and troops within It is impossible to provide a comprehensive your area for the Girl Scouts of Middle Tennessee list of businesses and their rules of solicitation council! for the entire council. In some cases corporate policy may prohibit solicitation, but because As you begin the process of scouting out potential of franchise agreements, the business owner booth sale sites, talk to the store managers. Ask has flexibility. The best tactic is to simply and them the process for requesting permission respectfully ask for booth opportunities. to sell at the establishment. Use the method of communication they prefer, whether it is in Ideally, the service unit cookie booth coordinators writing, email, or phone. Craft a letter appealing to in counties where there are multiple service the business’s civic responsibility to local youth. units should work together to maximize booth If you would like help with a letter, the Product opportunities and equalize the effort! Programs department would be happy to help. We can provide a personalized letter on letterhead. Many service units have little or no commercial development while others are retail heavy. Be a team! Work together! 11
booth sale guidelines PREPARING FOR YOUR GIRL SCOUT unauthorized uses of the Girl Scout brand and hope that our councils and volunteers will join Girl Scouts COOKIE BOOTHS of the USA’s efforts by discouraging cookie booth at Cookie booths, or temporary sales set- such locations. ups in areas with lots of foot traffic, are a Once you’ve obtained council approval, check out the popular way for girls to sell cookies as a booth site before the day of the sale. Talk to business team. Contact the council before planning a owners in the area so they’ll know what to expect. cookie booth of your own. Find out what security measures are in place—these may include lights for evening sales and whether a HERE ARE SOME NOTES ABOUT LOCATIONS security camera watches the booth area—and where the nearest bathrooms are located. In addition, review FOR A COOKIE BOOTH: Safety Activity Checkpoints to make sure you and the • Troops are responsible for property damage caused girls are as prepared as possible. by tents/canopies or other items at the booth site. If you are permitted to use a canopy at the booth location, it must be secured with sandbags at each ON THE DAY OF THE SALE, THESE TIPS WILL pole. The adult in charge takes full responsibility for HELP MAKE BOOTH SALES ENJOYABLE FOR any damages. GSMIDTN is NOT responsible for any EVERYONE: damage that occurs while using a canopy, table, etc. • Ensure that you have adequate space at the booth • Troops CANNOT have a Donation/Tip Jar at their (table, products, and girls) to allow safe passage by booth location. You can have a box for cookies that pedestrians, bikes, and cars. are bought for HUGS/TGOC. • Plan to have at least two volunteers and two girls at • We encourage councils and volunteers to use the booth at all times. From time to time, volunteers their best judgment in setting up cookie booths in might want to take breaks or will have to accompany locations that will be open, accessible, and safe for young girls to the bathroom, so make sure to have a all girls and potential customers. few extra volunteers on hand. Note: IRGs may have • Certain locations may be inappropriate for two adults and one girl at a booth. Homeschool girls young girls, based on the standards of your local may attend a booth sale during school hours with community, may negatively impact the cookie two adults and one girl. program experience for girls, and/or may negatively • Girls make all sales, except in cases where impact the Girl Scout brand in your community. volunteers are helping Daisies handle money. For additional clarity, girls should not sell inside or in front of establishments they themselves cannot • Respect the surrounding businesses by making sure legally patronize. your booth isn’t blocking a store entrance or exit. • Additionally, with regard to marijuana dispensaries, • Attract customers with colorful signs. Remind girls we have been steadfastly combating the to be polite and to have their sales pitch ready for unauthorized uses of the Girl Scout trademark by interested shoppers. the cannabis community, which has been • Report any suspicious people in the area to local marketing—without our authorization—certain security. cannabis products under our youth-appealing Contact the Product Programs Department if you brand. We are continuing to aggressively fight these have any questions or concerns. 12
booth sale guidelines COUNCIL BOOTH SITES Booth sites at the following locations are arranged by the Council. Due to contractual obligations we ask that you do not approach management of these locations. Council will share available dates and times booths can be scheduled at these locations via eBudde. • Cool Springs Galleria • Rivergate Mall • JoAnn (all Middle Tennessee locations) • Lebanon Outlet Marketplace Follow the contractual guidelines with the dates and set-up locations with the following sites: • Kroger (all Middle Tennessee locations)* • Walmart (all Middle Tennessee locations)* * Service units will have the opportunity to sign up for booth sites for these businesses within their service unit boundaries before they are made available council-wide. ADDITIONAL BOOTH LOCATIONS ADDING BOOTH LOCATIONS TO EBUDDE If a troop wants to host a booth location that is not • All booth sites must be entered into eBudde. Council listed on EBudde or outside of your service unit area, will provide service unit cookie coordinators with a form email a request with the following information to to fill out for each of their booth site locations. This ProductPrograms@gsmidtn.org: form will include instructions and must be filled out • Date & Times completely for each location. Submit complete forms to ProductPrograms@gsmidtn.org for them to be • Location uploaded into eBudde. • Troop Leader Name and Phone Number • All booth site location forms must be completed and submitted to Council by January 23, 2022. Failure to do so will result in disqualification for all service unit bonuses. • Additionally, all Kroger and Walmart locations not reserved by service units (via completed form) by January 23, 2022, will be made available council-wide. 13
booth sale guidelines BOOTHS WITH A SINGLE DATE/TIME Occasionally a troop or service unit may have the opportunity to have a cookie booth at a business owned/ operated by a friend or family member. If a booth site has 10 or fewer available “time slots” (and is not one of the businesses listed previously), we ask that the troop leader or service unit coordinator submit the booth site via eBudde, and Council will approve it. For instructions on how to get approval for a site not listed on eBudde and through your service unit, refer to the eBudde Help Center > From the Council > Troop Additional Booth Site Request. DELETING BOOTH SITES If a troop is unable to operate a booth site they have signed up for, they must remove their troop from that site date/time as soon as possible via eBudde. This will ensure other troops have the opportunity to sign up for it and/or that it is accurately represented in the Cookie Locator app. All booth locations, dates, and times must be entered into eBudde. This is imperative to ensure the Cookie Locator app is fully functional and our customers have a positive and reliable experience. INSTRUCTIONS Detailed instructions for entering and deleting booth sites, as well as the booth site upload form, will be provided to all service unit coordinators, troop leaders, and cookie coordinators via email. They will also be available in the eBudde Help Center. PROHIBITED BOOTH LOCATIONS Girl Scouts of the USA prohibits cookie sales/booth locations at any establishment that primarily markets or sells products that are only legal for adults. This includes, but is not limited to: liquor stores, bars, breweries, wineries, distilleries, tobacco or vape stores, hookah bars and/or lounges, and adult stores. For more information, see gsmidtn.org/cookies. 14
booth sale guidelines PLEASE REMEMBER COOKIE BOOTH ETIQUETTE • Booth sales give girls the opportunity to learn new skills, to promote Girl Scouting, to live I will... the Girl Scout Promise and Law, and to sell additional cookies. With this opportunity Identify myself as a Girl Scout comes the responsibility to follow safety, public by wearing my uniform, vest or sash, relations, and business guidelines. or my pins • Please keep in mind selling Girl Scout Cookies Arrive and leave on time; at booth sales is a privilege granted to us by set up where directed local businesses and merchants. If this privilege is abused, even unintentionally, all Girl Scouts Be polite and friendly at all times could lose the opportunity for additional booth Say THANK YOU to everyone I approach sales at these business locations. Keep table and area neat • Please be considerate of the business customers and property. If complaints arise, you Remove empty packages, posters, or may be asked to leave the booth sale site. Your similar items and recycle if possible behavior DOES reflect on ALL Girl Scouts, not just your troop. Remember that my behavior reflects on ALL Girl Scouts • Tagalongs, friends, or siblings not registered with the participating troop are NOT I will NOT... allowed. Sell Girl Scout Cookies at booth sales • All Girl Scout events, including Cookie Booth before February 6, 2022 sales, are non-smoking! Block the store entrances or exits • Any girl and adult participating at a Cookie Booth Sale must follow procedures per Safety Activity Get in the way of customers Checkpoints. Each girl MUST have a signed parent permission slip for booth sales. Ask a customer multiple times to buy cookies Go into the store while working the Additional Booth Locations: cookie booth, unless to use the bathroom or invited in by the store If a troop wants to host a booth location that is not listed on EBudde or is outside of your Service Unit manager during inclement weather area, email a request with the following information Talk loudly, run around, to ProductPrograms@gsmidtn.org: or play while at a cookie booth • Date & Times • Location Chew gum, eat, or drink while at the • Troop Leader Name and Phone Number cookie booth 15
GIRL REWARDS Girl Scouts of Middle Tennessee 2022 Girl Rewards 2022 Year Bar Patch Climb with Mountain Courage Patch 150+ Patch 40+ packages Bracelet 150+ packages Climb with Courage My Personal Goal: NUMBER OF PACKAGES 75+ packages 110+ packages Motivational T-shirt AND Super Patch Water Bottle 195+ packages 10" Koala Plush 160+ packages 250+ packages Water resistant fabric Sherpa lined Eco Koala Hip Pouch Button Pin Set, Bandana, Koala Slipper AND Stamp Set AND Reversible Bucket Hat Koala Journal AND Decals Socks 400+ packages 500+ packages 300+ packages 360+ packages Camp Cushion AND Beach Towel $75 Amazon Gift Card OR Rain 650+ packages Poncho and Camp Duffel OR 25% off of Resident Camp 800+ packages Visit online Free week of Summer Resident rewards demos $125 Amazon Gift Card OR Wireless earbuds OR for more details Design your own Chacos Camp OR Camping Set Bracelet w/charm Apple Watch OR Ipad 50% off of Resident Camp 2022+ packages on select items. 1000+ packages OR Instant Camera 1500+ packages 1800+ packages 1200+ packages Girl Reward Levels of 800+ boxes and above are NON CUMULATIVE. All electronics will be distributed by GS of Middle TN. Reward brands and colors may vary due to availability. Troops choosing Rewards Opt-Out receive patches only. Online Rewards Gift of Caring Rewards Initial Order Troop Initial Order Girl Rewards Rewards Cookie Techie Gift of Caring Patch (GOC) Patch Leaf Pouch 25+ packages 15+ packages 190+ packages Troops with a PGA of 190+ packages on the Initial Order will receive a Koala Bracelet for each girl selling. Perfect for toting phones Mini Adventure Journal Bag Tag 75+ packages 30+ packages Eco Crossbody Tote 210+ packages Plus one troop volunteer will earn a Reversible Bucket Hat. Docking Station 150+ packages 4" Koala Clip-On 60+ packages Patch Rockers Bar Patches Stellar Sellers Earn both to create a tree. All girls who sell 1000+ packages or more will be honored as a “Stellar Seller” at the Girl Cookie Techie Scouts Honors Day Awards ceremony. 25+ digital Samoas® Hoodie packages 300+ packages GSMIDTN HUGS Patch Super All girls who sell Bar Patches earned at 1600+ packages will be 100+ packages 195+ packages the highest level sold, invited to a special starting with 300+. CEO lunch with the CEO of Luncheon Girl Scouts of Middle TN and receive a special gift. Order ards Girl Reward Levels of 800+ packages and above are NON CUMULATIVE. All electronics will be distributed by GSMIDTN. Rewards brands and colors may vary due to availability. Troops choosing Rewards Opt-Out receive patches only. 16
troop proceeds Go you ! Troops will earn $0.55 per package sold. Troops may earn up to three levels of additional proceeds: *All troops must have a minimum of 5 girls selling for Daisy, Brownie, Junior, and Cadette troops. Senior and Ambassador troops need a minimum of 3 girls selling. ACH ACH dates are located on the TIER 1 $0.05 per package additional proceeds, if the troop’s per girl selling average is 195+ packages, the troop has a the minimum girls ACH Form on the website at selling for their age level. gsmidtn.org/cookies. February 17, 2022: ACH Pull from troop account for $1.50 TIER 2 $0.03 per package additional proceeds in shop credit will be given per package if the troop’s per girl selling average is 228+ packages, the troop March 17, 2022: ACH Pull from has a the minimum girls selling for their age level. troop account for remaining balance due to Council. TIER 3 $0.05 per package additional proceeds, if the troop’s per girl selling average is 250+ packages, the troop has a the minimum girls selling for their age level. Additional proceeds or shop credit WILL NOT be awarded to any troop with an NSF during the cookie program or outstanding money owed to Girl Scouts of Middle Tennessee. To earn this patch, sell 25 items using the FALL PRODUCT online order link. & COOKIES CROSSOVER PATCH • Create M2 Avatar • Send 15 emails • Sell 325+ Packages of Cookies 17
council resources WHAT IS A PGA? The Per Girl Average (PGA) is the breakdown of cookies sold per girl. The PGA is based on the number of girls selling, NOT the number of girls registered. For statistical purposes we do not delete inactive troops and/or girls who have left the troop. However, we will transfer girls from troop to troop. LOGGING INTO EBUDDE eBudde™ is now part of the Little Brownie Cookie Tech Portal for Single Sign-On. This system allows for easier access to all Little Brownie Tech tools. You can now get to eBudde™ two ways: ebudde.littlebrownie.com or cookieportal.littlebrownie.com Each user will get a welcome email from eBudde™ that has a unique link for logging in to the system for the first time. This link is unique to you, cannot be used by others, and has a time limit assigned to it. COUNCILALIGNMENT FEATURES FOR SERVICE UNIT MANAGERS What tools does the “Profiles” tab provide me? This tab is available to Service Unit Managers and allows you access to contact information and troop rosters in your Service Unit. • Click on “Site Menu,” then “Profiles,” then “Individual” to look up individual girls or adults in your Service Unit. This is helpful when you need to contact an individual. • Click on “Site Menu,” then “Profiles,” then “Troop” to look up a troop roster or seek information about the meeting location of a specific troop in your Service Unit. • Click on “Site Menu,” then “Profiles,” then “Troop” to access a view of all registered troops in Service Unit. Ensure the registration year is correct and then select your Service Unit on the right side. All registered troops in your Service Unit will appear. This tab is available to Service Unit Managers and allows you to create reports that share helpful information about your Service Unit. These reports can be exported to excel and then shared as needed. Many Service Unit Managers will share these reports with their SU leadership team and especially Product Program Managers. In the following pages you will find some helpful steps for completing common reports, but please take the time to explore all the features and possible reports you may need. Reach out to your Regional Executive with any questions. 18
council resources WHAT TOOLS DOES THE "REPORTS” TAB PROVIDE ME? “Report Tab” Basics 1. Click on “Reports” and “Membership List of Individuals” 2. On this first page, ensure the Registration Year is correct and choose specific Service Unit. 3. Scroll to bottom and click on “Proceed to Next Step” in bottom right corner. This next page allows you to choose all the fields you are interested in gathering information on. When you check a field, be sure to change the number to your preferred column order for viewing data on excel. After you have chosen the data you need, scroll to bottom and click on “Generate Report.” Your report will appear! You can click on “Export to Excel” to download to excel, save on your own computer, and share with other volunteers on your Service Unit team. ROSTER OF TROOP LEADERS WITH CONTACT INFORMATION IN MY SERVICE UNIT 1. Click on “Reports” and “Membership List of Individuals.” 2. On this first page, under “Membership Info,” ensure the Registration Year is correct and choose specific Service Unit. 3. Under “Troop Info,” click on “Position ID” and choose “Troop Leader.” 4. Scroll to bottom and click on “Proceed to Next Step” in bottom right corner. This next page allows you to choose all the fields you are interested in gathering information on. When you check a field, be sure to change the number to your preferred column order for viewing data on excel. 1. Under the “Troop Info” column, click on “Troop Number” and choose 1 for sort order. 2. Under the “Troop Info” column, click on “Troop Grade Level” and choose 2 for sort order. 3. Under the “Troop Info” column, click on “Troop Leaders” and choose 3 for sort order. 4. Under the “Contact Info” column, click on “Mobile Phone” and choose 4 for sort order. 5. Under the “Contact Info” column, click on “Preferred Email” and choose 5 for sort order. After you have chosen the data you need, scroll to bottom and click on “Generate Report.” Your report will appear! You can click on “Export to Excel” to download to excel, save on your own computer, and share with other volunteers on your Service Unit team. 19
council resources REPORT TO GATHER NUMBER OF GIRLS IN TROOPS FOR SERVICE UNIT (helpful to send to Product Programs Service Unit Manager) 1. Click on “Reports” and “Membership Count” 2. On this first page, under “Membership Info,” ensure the Registration Year is correct and choose specific Service Unit. 3. If you only want to know the number of girls in troops, scroll to the bottom of “Membership Info” and click “NO” for Adult. This will ensure girl numbers only are pulled, not adults. 4. Scroll to bottom and click on “Proceed to Next Step” in bottom right corner. This next page allows you to choose all the fields you are interested in gathering information on. When you check a field, be sure to change the number to the column order you want it to be appear on the excel. 1. Under the “Troop Info” column, click on “Troop Number” and choose 1 for sort order. 2. Under the “Troop Info” column, click on “Troop Grade Level” and choose 2 for sort order. 3. Under the “Membership Info” column, click on “Adult or Girl” and choose 3 for sort order. After you have chosen the data you need, scroll to bottom and click on “Generate Report.” Your report will appear! You can click on “Export to Excel” to download to excel, save on your own computer, and share with other volunteers on your service unit team. 20
2022 Cookie Rally Cookie Request Form Service units and troops must hold a Cookie Rally to purchase rally patches from the Cabin in advance for girls attending the rally in order to receive “free” cookies. If the Service Unit has purchased a Pre-made Easy Rally Kit, these items are already included in the kit and do not need to be purchased with this form. (Refer to Super Kit Form) Service units will receive 7 boxes of cookies (one of each variety at no charge) for every 40 girls (rally patches)* the service unit purchases. Cooke Rally 2021 patches are available at a discount while supplies last. Cookie Rally 2022 patches are $1.25 each. No returns/refunds permitted. You must come to the Cabin to purchase patches first and then present this form to pick up cookies at the Product Programs department. If your service unit has 40 or less total girls registered, the Product Programs office will work with you on getting cookies for your Cookie Rally when you purchase the rally patches. SU# Date Cookie Rally will be held on: _________________________ Event Coordinator:______________________________________________________ Phone: _____________________________ Email:____________________________ 2022 Number of patches purchased ($1.25 each) 2021 Number of patches______________ purchased (.50 each) while supplies last # patches x .175 = boxes of cookies* Signature for pickup:______________________________________ 21
PATCHES ARE AVAILABLE Cabin Hours: FOR PURCHASE Mon. to Fri. 8:30 AM to 4:15 PM IN THE CABIN! 1st & 3rd Saturdays 10 AM to 2 PM Check gsmidtn.org/shop or call (615) 460-0222 for availability. Booth Sale Patch ▪ $1.25 Cookie Entrepreneur Patch ▪ $1.25 Cookies on the Go Patch ▪ $1.25 Cookie Rally Patch ▪ $1.25 Volunteer Patch ▪ $1.25 Cookie Entrepreneur Family Pin ▪ $3.00 Cookie Rookie ▪ $1.25 Cookie Captain ▪ $1.25 Cookie House Party ▪ $1.25 While supplies last Girl Scouts of Middle Tennessee Shop 4522 Granny White Pike, Nashville, TN 37204 Phone: (615) 460-0222 | Email: NashvilleShop@gsmidtn.org 22
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COOKIE COSTUME RESERVATION FORM SERVICE UNITS AND TROOPS may reserve a costume by completing this form and send to kroder@gsmidtn.org. Please complete this reservation form well in advance to reserve costumes. All costumes must be returned within three (3) days from pick- up date. A LIMIT OF 2 CHARACTER COSTUMES MAY BE REQUESTED PER EVENT AND SELECTION OF COOKIE VARIETY ON COSTUME WILL VARY UPON AVAILABILITY. SERVICE UNIT # TROOP # CONTACT NAME: POSITION PHONE (CELL): _______________ (EMAIL)_______________________________________ DATE TO BE PICKED UP: DATE TO BE RETURNED: EVENT/DATE TO BE USED: If any costume is damaged to the point of not being able to be used, an automatic ACH bank fee of $40 may apply per costume to your service unit or troop account. If any costume is not returned on time, an automatic ACH fee of $20 may apply per costume to your service unit or troop account. COSTUMES MUST BE WASHED IN COOL WATER AND AIR DRIED UPON RETURN. Signature: Date: 24
Cookie Rally Rewards Reservation Form SERVICE UNITS may reserve cookie rewards for their SERVICE UNIT COOKIE RALLY by completing this form and submitting to kroder@gsmidtn.org. ALL REWARDS MUST BE RETURNED WITHIN THREE (3) DAYS FROM PICKUP DATE OR AN AUTOMATIC FEE MAY APPLY. REWARDS WILL BE REVIEWED FOR MISSING AND/OR DAMAGED ITEMS UPON RETURN. IF ANY DISCREPANCIES ARE NOTED, THE SERVICE UNIT MAY BE CHARGED AN AUTOMATIC FEE (ACH) of $50.00 SERVICE UNIT # DATE CONTACT NAME: ___________________________ GIRL SCOUT POSITION: ____________________________ PHONE: (CELL) (EMAIL ADDRESS) ______________________ COOKIE RALLY DATE: DATE TO BE PICKED UP: DATE TO BE RETURNED: Signature:_________________________________________ Date:__________ 25
ONLINE COOKIE Resources BE SURE TO TAKE ADVANTAGE OF ALL THE RESOURCES AVAILABLE ONLINE TO GUIDE YOU THROUGH A FUN AND SUCCESSFUL GIRL SCOUT COOKIE PROGRAM®. Girl Scouts of Middle Tennessee: Visit our site to find procedures, forms, manuals, and other helpful information. gsmidtn.org/Cookies Girl Scouts of the USA: Locate info about the Girl Scout Cookie Program and national cookie badges and pins. GirlScoutCookies.org Baker Website: The website of our official Girl Scout Cookie baker. Find girl activities, marketing ideas, Girl Scout Cookie facts, cookie sale resources, and clip art to help girls prepare for the cookie sale. LittleBrownie.com eBudde™: Your Command Center for managing the cookie sale. Order cookies, track girl activity, and order girl rewards. ebudde.LittleBrownie.com eBudde™ Help Center: Your cookie resource headquarters. You can find helpful tips from Little Brownie Bakers. Under “From the Council” you will find manuals, flyers, handouts, and helpful tips from the Product Programs Department of GSMIDTN. eBudde Troop App Plus™: Place orders on your mobile devices. Video training and eBudde help are built right in. Learn more and download the app at LittleBrownie.com. eBudde™ Booth Sale Recorder: Record sales in real time at booths, making record- keeping a snap. Download this free app in iPhone App Store or through Google Play. Girl Scouts® Girl Scouts® Built by Me™ Cookie Planner: An online tool to help plan a custom cookie season. CookiePlanner.LittleBrownieBakers.com Girl Scouts® Cookie Locator™ by Little Brownie Bakers®: Help friends locate the closest cookie booth with this app. CookieLocator.LittleBrownie.com (Girl Scouts® Cookie Finder on girlscouts.org can also be used to locate cookies.) Little Brownie Bakers® YouTube Channel: Check out our library of inspiring videos TM featuring real Girl Scout stories and selling tips. youtube.com/LittleBrownieBakers Girl Scouts of Middle Tennessee YouTube Channel: Check out the video on how to request a Troop Independent Booth Site. youtube.com/GirlScoutsMidTN 26
council resources TROOP GIFT OF CARING (TGOC) TGOC is a physical package of cookies that your troop will deliver to the organization that they choose. You must have the inventory in your possession. You will place the credit for the girl under the TGOC column on eBudde. (Collect the money and set a package of cookies aside.) To participate, girls first choose a charity. The girls should be able to clearly identify the charity and share why their troop has chosen to donate to the organization. Troops will deliver inventory to the organization they choose. Once the girls have decided on the organization for their TGOC, follow these steps to record the organization in eBudde: • From the dashboard, go to the “GOC Org” tab. • Fill out all the fields with the organization's contact name, address, phone number, and email. • Fill out how many packages were donated to the organization. (This can be updated anytime during the sale.) Participation in the Gift of Caring program is easy, and keeping track of which girls in your troop participate is easy too! There is a TGOC column in eBudde that allows the Troop Cookie Coordinator (TCC) to indicate the number of TGOC packages donated by each girl. The TCC will not need to enter which variety of cookie, simply the number of packages in the TGOC column on the girl order tab. Troops should use their remaining inventory to fill these TGOC orders. PLEASE NOTE: Troops will need to place a Cookie Cupboard order if they do not have enough extra cookies to fulfill their TGOC cookie order. These restrictions are for all Gift of Caring cookies, regarding the use of the donated cookies: 1. Recipients of donated cookies are not allowed to sell, trade, barter, or otherwise transfer the donated cookies for money, property, or services. Donated cookies cannot be used for fundraisers, raffles, or auctions, or be sold in any manner, including to retail stores, websites, flea markets, etc. 2. Consider marking the package with a big X to prevent it from reentering market circulation. This may also help identify the donated goods, prevent fraudulent returns, and prevent resell. 3. Recipient may not ship or distribute the product internationally (exception: HUGS). 4. Consider relationships with non-profits that will not be doling our entire cookie packages, but rather using single servings of the product to create meals, such as Meal on Wheels. 5. Consider working with smaller non-profits that have a local impact, to avoid reselling of product in other jurisdictions. 6. Consider distributing your donated cookies widely to multiple recipients. 27
council resources HUGS FOR OUR SOLDIERS HUGS is a virtual package of cookies that will be delivered by Armstrong to Fort Campbell, KY. Place the credit for the girl under the HUGS column. (Collect the money and deposit amount.) You DO NOT need to bring cookies to the Council Office! The HUGS program encourages the girls to make a difference in their community and to help their local military personnel. Girl Scouts of Middle Tennessee Council and Armstrong will deliver ALL packages to the men and women serving in the military at Fort Campbell, KY. Follow these easy steps: • Simply collect and deposit $4.00 into your troop account for each package sold. • The troop cookie coordinator will not need to enter which variety of cookie, simply the number of packages in the HUGS column on the Girl Order Tab in eBudde. Here are some examples of how to keep track of your HUGS sales at a cookie booth: • When a customer wants to buy one for a soldier, you can create a tally system at your booth location. • Have a sign with a goal for HUGS; as each package is sold, place a sticker in the picture to fill up the area. • Use a dry erase board with a picture of a boot and place magnetic yellow ribbons inside the picture of the boot. HUGS cookies are virtual cookies sold at a booth, so no inventory is needed at the end of the booth sale. The troop only needs to collect the money, enter how many boxes were sold beside the girl's name in the HUGS column, and YOU'RE DONE. You do not need to bring any cookies to the Council Office for the HUGS program. COUNCIL will order the needed cookies and ARMSTRONG will deliver them to Fort Campbell, KY. If troops wish to donate their leftover inventory of cookies to HUGS for Our Soldiers, they would mark those packages under the “TGOC” column. Be sure to fill out the “GOC Org” information on the dashboard for leftover inventory. Then fill out the organization as: HUGS for Our Soldiers, 4522 Granny White Pike, Nashville, TN 37204. Contact should be listed as Tracy Tudder, ttudder@gsmidtn.org, (615) 460-0202. Enter how many packages you will be delivering to the Nashville Service Center before March 13, 2022. 28
EBUDDETM FINGERTIP FACTS eBudde is a cookie volunteer’s best friend. Here’s where you’ll order cookies, track deliveries, and more. You will receive eBudde training that will make the season a snap. Here are some quick reference facts on how to use the eBudde system. INITIAL ORDER GETTING STARTED Go to ebudde.LittleBrownie.com. Remember: You can place initial orders from your mobile device with When accessing eBudde™ for the eBudde Troop App Plus™. Video training and eBudde the first time this season: help are built right in! 1. You will receive a welcome email with a LOGIN link. 2. C lick on the LOGIN link within the email. Initial Order Tab 3. On the PASSWORD screen, set up your new password 1. Click each girl’s name; go to bottom of screen, click and confirm. highlighted fields to begin entry. 4. At the PROFILE screen, enter the new password you 2. Press the Tab key to navigate fields and enter the girl’s set up. Review/enter all additional information. total cookies order in packages by variety. 5. Select eBudde. 3. Click OK button to save change for girl. 4. Repeat for each girl. eBudde tools are collected in tabs you’ll see at top 5. B OOTH – Click BOOTH at the bottom of screen, click of page. Click each tab to execute various tasks. the highlighted fields to begin entry. Press the Tab key to enter in packages and variety number of cookies for Contacts Tab booth sales. Click OK to save changes. 1. Review information; click EDIT to make any necessary 6. O THER – Click OTHER at the bottom of screen, click changes. squares to begin entry. Press the Tab key to enter in packages and variety number of cookies for booth Settings Tab sales. Click OK to save changes. 1. Select the specific troop whose information you want 7. Review IMPORTED row quantities. to edit from the list to the left of your screen. 8. SAVE the page. 2. E nter number of girls selling and registered; goal in 9. Carefully review the totals at the bottom; if correct, packages. click SUBMIT ORDER. Remember, you cannot change 3. Mark Opt-Out Rewards for additional profits. the Initial Order after it has been submitted. Contact 4. Enter banking information. your volunteer manager or the product sales staff to 5. Click UPDATE to accept all changes. make changes. 10. Click PRINTABLE VERSION to print a copy for Girls Tab* your records. 1. Enter girls’ names, GSUSA ID, and grade. Click the check box for registered girls, enter t-shirt size and sales goal (in packages). 2. Click UPDATE to accept all changes. *GSMIDTN will upload the current membership database for registered girls with your troop. We will not delete any girls for statistical purposes. If you add any new girls contact ProductPrograms@gsmidtn.org. 29
EBUDDETM FINGERTIP FACTS INITIAL ORDER (continued) Rewards Tab Delivery Tab 1. Click FILL OUT next to Final Reward Order. 1. Review and enter delivery information. 2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER. 2. Select time slot, if applicable. 3. Enter or review total rewards earned. 4. Click SUBMIT MY INFO. 4. Click SUBMIT to submit your order. 3. Click PRINT to print out a confirmation form. Reports Tab Rewards Tab 1. Need additional information on Cupboard location and 1. Click FILL OUT next to Initial Rewards Order. hours? Click Reports Tab and run Cupboards report. 2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER, if applicable. Transactions Tab 3. Enter or review total rewards earned. 1. Click ADD A TRANSACTION. 4. Click SUBMIT REWARD ORDER to submit your total order. 2. Enter troop-to-troop transactions. 3. Enter pending order to the cupboards. BOOTH SALES 4. Click SAVE to save your information. Council Sites 1. Select COUNCIL SALES from the dropdown list. Payment Tab 2. Find booth sales you would like to sign up for and select 1. Click ADD A PAYMENT at the top of page. Press the Tab date and time. key to navigate through packages, press the Enter key to 3. Click time slot and click SUBMIT. save changes. 2. Enter Bank, Date, Transaction Reference Number, and Troop Requests Amount of Payment. (use decimal points: e.g. 157.50) 1. Select MY SALES from the dropdown list. 2. Click ADD A LOCATION. GOC Org. Tab 3. Fill in location site information, date, and time range. 1. Enter in troop's Girl Scouts® Gift of Caring™ organization(s) 4. Click ADD. Request will be pending until approved information. or denied. Sales Report Tab REMEMBER: 1. Review final package numbers. Please keep Booth Scheduler in eBudde™ up to date with 2. Review your receipts. your group’s times and dates. This data powers Girl Scouts® 3. Review your Gift of Caring. Cookie Locator™ and allows customers to find you. FINAL ORDER Need a Little More Help? Be sure to check out our eBudde™ Microburst Training Girl Orders Tab videos on YouTube. Visit us at www.youtube.com/user/ 1. Update Girl Orders to include all additional packages LittleBrownieBakers and click on the eBudde Microburst sold and payments made. Training playlist for more helpful tips on how to get the most 2. Click SAVE. from the cookie season. And also check out the Help Center for additional resources, including council information, eBudde Help and links to Microburst training videos. 30
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INDIVIDUAL registered girls Individual Registered Girl (IRG) members of Girl Scouts in our council are eligible to participate in our cookie program. All individual registered girls will have a troop number beginning with 4000. Each service unit is assigned this particular number for all individual registered girls/adults within their area. Service unit cookie coordinators are to submit names, service unit/troop number, contact information, and a copy of the Financial Responsibility Agreement Form of individual registered girls selling within their service unit to Tracy Tudder at TTudder@gsmidtn.org in the Product Programs Department before the sale begins. Service unit coordinators will be responsible for getting IRGs the following forms: an order card, Family Guide, Goal-Getter card, a money collection envelope, and, most importantly, the Girl Permission and Parent Financial Responsibility Agreement Form. Responsibility Agreement Form must be signed before paperwork is given to the IRG. • Individual Registered Girls will follow all dates and procedures as troops. • Orders will be turned in to the service unit cookie coordinator in her area for processing. MUST ORDER IN FULL CASES. All additional orders must be picked up in full cases only. • All money collected by individual registered girls ($4.00/$5.50 per box) is given to the service unit cookie coordinator to be deposited into the service unit bank account. Using an ACH (Automatic Clearing House) debit, Council will pull the amount due for the IRG’s entire cookie balance on March 19, 2022 from the Service Unit checking account. 32
Girl Scout Cookie Program Individual Registered Girl Rewards GSUSA Guidelines for Girl Rewards and Proceeds • All Rewards earned through participation in the Cookie Program must fund Girl Scout program experiences, i.e. summer residential camp, horseback riding lessons at Camp Sycamore, service unit day camps, service unit events, annual membership dues, council programs, and/or shop items. • All Rewards must be based on ranges and may not be based on a dollar per dollar calculation. • Proceeds may only be allocated to Girl Scout troops/groups for Girl Scout program activities. Cash based accounts may not be kept for or distributed to individual girls within the troop. Proceeds do not follow the girls. 2022 2 Cookie Program Individual Registered Girls are eligible to participate in the 2022 Cookie Program. Ways to participate include: • Taking pre-orders from customers using the order card • Booth sales. Booth sales must be arranged through the Service Unit Cookie Coordinator. IRG’s are permitted to do a booth sale alone as long as two adults remain at the site with the IRG at all times. Checklist to Sell Cookies: 1. Submit a signed parent financial responsibility agreement form and return to the Service Unit Cookie Coordinator for your service unit. This must be completed or they cannot accept your orders. SU Cookie Coordinator: Email: Phone Number: 2. Bring your cookie order form to the Service Unit Cookie Coordinator by the deadline specified. Order Deadline: 3. Your cookie order will be picked up from your Service Unit Cookie Coordinator in your area on the date they specify. Date for Cookie Delivery: 4. All money collected by individually registered girls will be given to the Service Unit Cookie Coordinator by the date set by the service unit. (Girls do not retain any money up front.) Money given to the Service Unit Cookie Coordinator must be cash or money order – no checks. (No customer checks are to be deposited into the service unit account). Money Due to SU Coordinator: A girl who participates in the Cookie Program will earn Program Credits that can be used within the Girl Scouts of Middle Tennessee Council. Cookie Program Credits are earned at a rate of 1/4 Credit per package of cookies after 13+ packages. Credits will be kept by the council in an account and girls have the opportunity to apply for credits in increments of five by submitting a request form to TTudder@gsmidtn.org after the service unit has been audited at the conclusion of the sale. Program Credits are not cumulative and non-transferable. Program Credits records for Individual Registered Girls will be valid for two years from the year of issue. A request form must be submitted in order to use Program Credits. Contact Tracy Tudder at TTudder@gsmidtn.org. Program Credits will be valid for two years from the year of issue and can be redeemed for council-sponsored programs, summer residential camp (does not include deposit for summer camp), trading post, day camps, private horseback riding lessons at Camp Sycamore, Girl Scout Cabin items, Gold or Silver Award projects and the annual membership registration fee. Request must be approved one week prior to requested day of use. 33
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