SENSE CHINA A MARKET ACCELERATOR PROGRAM FOR DANISH COMPANIES POWERED BY DANSK INDUSTRI
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SENSE CHINA INNOVATION CHINA NEW RETAIL A MARKET ACCELERATOR PROGRAM FOR DANISH COMPANIES POWERED BY DANSK INDUSTRI
SENSE CHINA It’s Time to Learn from China! Sense China is a Market Accelerator program for Danish companies. You will learn how to connect with consumers in China, and you will gain unique insights into China’s New Retail market. China's technological progress has set new standards for the retail business. Especially when it comes to offering consumers a sophisticated, digital experience. So it is time to learn from China. Adapting local solutions does not only offer your company exciting sales prospects in China. It also provides useful tools to compete in other markets where innovation, speed and agility are success parameters. Today's solutions in China are the global solutions of tomorrow.
SENSE CHINA NEW RETAIL In the next 10 to 20 years, the traditional understanding of e-commerce will be replaced by New Retail. The Internet will never change the nature of retail. But a successful retail model needs to address two core criteria: cost efficiency and shopping experience. - Jack Ma, Founder of Alibaba
WHAT TO EXPECT? Sophisticated PROGRAM User Experiences SENSE CHINA will introduce FOCUS you to new, pioneering ways of reaching consumers. Commercial use Digital of AI, Blockchain Business and IoT Partly through presentations, Models mentoring and roundtable discussions. Partly in the shape of cases, where we visit several of China's most exciting retailers and tech companies.
SENSE CHINA EXECUTION 2. Incubation in China SENSE CHINA will be executed with three main activities between February and May 2020. 3. Follow-up Preparation in Denmark Time: 26 February 2020 Form: One-day seminar in Copenhagen Incubation Time: 21-28 March 2020 Form: Seven-day stay in Shanghai and Hangzhou 1. Preparation in Denmark Follow-up Time: 5 May 2020 Form: One-day seminar in Copenhagen
SENSE CHINA PROGRAM HIGHLIGHTS Preparation Incubation Follow-up Meet the other participants for Be part of an intensive course Review inputs from the the first time. with company visits, interactive trip to China. user experiences, and more. Learn about current market Clarify your next steps. conditions and selected business Discuss your own business models. prospects with professional Get introduced to support mentors. options. Preview incubation stay in China.
CASES EXPERIENCE NEW RETAIL FRESH HIPPO STARBUCKS NIO Market, restaurant, Rethinking in-store experience China’s Tesla? distribution center – all in one NIO, or “Blue Sky Coming” in Chinese, is a Starbucks’s Roastery was particularly fascinating case to understand how imagined by its CEO as a real- companies can take advantage of government Fresh Hippo (Hema) is at the forefront of China’s life version of Charlie’s ambitious New Retail development and provides a support to boost sales. NIO is often referred to Chocolate Factory – for coffee perfect example of how traditional retail can be as the Tesla of the East. But NIO has chosen a lovers. Its main features reinvented through technological innovations. different retail approach by replacing traditional include fully-automated coffee dealer networks with direct, personalized bean roasting, 3D printing, and Shopping at Hema means choosing from fresh impeccable customer service. customer management. produce sourced every day from local farms, picking your favorite item of live seafood imported As one of the first movers in Recently, NIO’s business model has experienced from all over the world at competitive prices and the Chinese market, Starbucks challenges and it will be interesting to learn walking out from the store paying with facial is a great case to understand about the company‘s strategy for solidifying its recognition. how foreign firms localize market position. products to meet the needs of local consumers. Today, Starbucks remains a successful player in the market and its Roastery is a great place to study how technology and smart design provide customers with an immersive experience capable of impressing even the most advanced coffee aficionados.
CASES GET TO KNOW THE ALIBABA ECOSYSTEM ALIBABA FLYZOO ROBOT HE The birthplace of New Retail Where technology meets hospitality Hema’s take on smart dining Meet the world’s largest e-retailer, the company Robotic He is an exciting stop to enjoy freshly picked behind Singles’ Day which sold for $38.4 billion of seafood with customized flavors. merchandise in 24 hours. Jack Ma started Alibaba with the ambition of connecting Chinese suppliers Learn how Alibaba is promoting the use of AGVs in with the rest of the world – through the Internet. the service industry to make the dining experience as quick and efficient as possible for customers. Today, Alibaba is leading the way of new retail and innovation by making the shopping experience as seamless as possible for consumers. But Alibaba is more than online shopping, it’s a complete ecosystem where logistics, finance, cloud computing, marketplace, and marketing all complement each other to form, what we call today, smart retail. Spend the night overseeing Alibaba’s headquarters at the hotel of the future. Imagine a hotel with no reception desk, no keys, and no cash? It’s already happening at Flyzoo. Guests access their rooms and pay for snacks with facial recognition, get served meals by AGV robots and drinks by robotics arms.
CASES MEET THE DISRUPTORS BYTEDANCE HAIDILAO FUXING TRAIN Disrupting social commerce Taking customer service to the next level The world’s fastest train Be ready to experience exceptional customer service. Hop on the Haidilao became the most successful hotpot restaurant world’s chain in the world by ensuring that each and every fastest bullet customer feels special and cared for. train “Fuxing” and travel at In China, it is common to stay in line for hours before being 350km/h to seated at a restaurant. Haidilao has made a business model the birthplace out of this phenomenon by providing customers with of Alibaba – complimentary shoe polishing, manicure, board games, and the City of even carwash. It is a classic example of how customer Hangzhou. service could really set a company apart from its competitors in a complex commercial environment. Meet the world’s largest unicorn, the company behind the world’s fastest growing media app, H18 TikTok. Bytedance is now determined to Meet-up at Active house compete with the other Chinese tech giants for the reputation as the country’s most innovative H18 Active digital player. House for theoretical Learn how B2C and B2B companies are insights leveraging this massive online community for about smart commercial purposes and find out how this retail and company is disrupting social marketing. marketing strategies in China.
INDIVIDUAL MENTORING – FOR YOUR BUSINESS Coaching Day Putting theory into practice The incubation stay in China will be wrapped up with a Coaching Day. On this day, you will be able to reflect on the cases that have been covered during the past week and see how they relate to your own situation. How does your business model fit in the Chinese market? How can you leverage technology to enhance the customer experience? What are the missing elements in your value proposition that should be addressed? Who can help you move ahead?
SENSE CHINA MENTOR TEAM Aymeric Fraise Barry Colman Celine Ong CEO Managing Director Asia Pacific General Manager Generator Advisers Doremus Exuniq Aymeric is a serial entrepreneur and Barry is an award-winning senior Celine has more than 20 years experience investor with more than 20 years of advertising executive. He has worked in working in the consumer-centric industry experience from China. He has launched China since 1987, and has collaborated across Asia. She is a professional in social start-up enterprises in several business with many of China’s biggest brands and marketing for B2B and an expert in omni- sectors, from food retail to children’s celebrities. Barry is an expert on strategic channel marketing across Chinese digital entertainment. He will advise participants communication targeted at Chinese platforms. She will advise participants on on entry and investment opportunities for consumers. He will advise participants on digital marketing trends and how to setting up a business in China. channels for sales and marketing, and on leverage those channels to drive brand how to avoid common pitfalls. exposure in the Chinese market.
SENSE CHINA ORGANIZERS Emma Lieser Peter B. Hansen Aqua Gao Business Consultant General Manager China Public Affairs Consultant Mobile: +86 17611587759 Mobile: +86 17316551959 Mobile: +86 15906678367 E-mail: eli@di.dk E-mail: pmh@di.dk E-mail: aqga@di.dk Price per participant: DKK 4200 Want to know more about Sense China? Excluding costs for travel and stay in China Please email us or call us.
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