SEAFARERS ARE KEY WORKERS - Q2 | June 2021 News CORPORATE - Thome Group
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EXECUTIVE’S MESSAGE News A Message from our A publication of the Thome Group Group CEO: 16 Raffles Quay By Olav Nortun, Chief Executive Officer, Thome Group #43-01 Hong Leong Building Singapore 048581 Tel: Dear Colleagues, 65 6220 7291 The theme for this edition of Thome Group News (TGN) is “Seafarers are Key Workers”. Email: While we have always felt this at Thome, the maritime industry has definitely communications@thome.com.sg recognised seafarers as such in recent times, particularly during this difficult period as we navigate our way through the COVID-19 pandemic. Website: www.thome.com The fact that our colleagues onboard have had to deal with the additional CONTENTS procedures and wearing of PPE to minimise the risk of the virus transferring Edited By: onto their vessels and have had to be patient while the world put in place Anna Marie Soliman Thome Group varying restrictions and lockdowns which severely disrupted crew changes, Mary Joie Alinas is testament to their dedication and commitment to ensuring the world did Thome Group not run short of vital provisions such as food, medical supplies and fuel. Angelica Cruz Thome Group TGN Q2 | June 2021 At the outset, Thome put in place a special team that kept seafarers informed with daily updates in what was a dynamically changing situation. The company Sean Moloney Elaborate Communications also signed up to the Neptune Declaration which is an industry initiative that Phil Page recognizes that key maritime stakeholders have a shared responsibility to ensure A Message from our Group Elaborate Communications the crew change crisis is resolved as quickly as possible and that seafarers are CEO 3 Designed By: recognised as key workers. Diptesh Chohan I am pleased to say that a UN resolution which was passed in December 2020 Elaborate Communications THOME WORLD VETTING to recognise seafarers as key workers has already had 62 countries sign Clare Parr Seafarers are Key Workers 4 Positive SIRE Inspections is our up which should help with free movement when crew changes are Elaborate Communications Update on Thome Crew Change 5 Ticket to Trade 14 due. However, we need to redouble our efforts and convince The New Normal for our Seafarers all other remaining member countries to do the same. This - How are they coping? 6 will also hopefully mean that all key workers will get priority ENVIRONMENTAL Seafarers Need to be vaccinations too, which will help speed up the current MANAGEMENT Recognised as Key Workers 7 crew change protocols in shipping so that we don’t get Cultural Diversity in the Keep Improving by Constant into a situation again when around 400,000 crew, at the Tel: +44 (0) 1296 682051 Website: www.elabor8.co.uk Workplace 8 Change and Revision 15 coronavirus peak, were stuck on vessels and unable to Virtual Self Service Portal for be repatriated. Seafarers 9 SAFETY We also support the IMO’s theme this year which LNGC Saga Dawn Wins SRS is “Seafarers: at the core of shipping’s future” which Trust Improves Safety 16 Green Ship of the Year Award 10 seeks to increase the visibility of seafarers by Thome Vaccination Program 10 drawing attention to the invaluable role they play Thome Crew Repatriation HEALTH now and will continue to play in the future. Programme Accredited by Global Thome endorses this sentiment fully and What You Need to Know About Task Force 11 will continue to push the industry for better Uric Acid 17 Thome’s Participation in Major conditions and recognition © Copyright – No article may be reproduced by any means in whole or in part without the Industry Events 12 CREW MATTERS for our colleagues at sea. written permission of Thome Group. PORT STATE CONTROL Celebrating Women Empowerment Remote Inspections and in Thome Group 18 Concentrated Inspection Journey with Thome Group 20 Campaigns 13 Work with Passion 22 2 |JUNE 2021 JUNE 2021 |3
THOME WORLD THOME WORLD Seafarers are Key Workers – Update on Thome Crew Change An Overview Developments By Claes Eek Thorstensen, Executive Vice Chairman, Thome Group By Rajesh Divakaran, Head of Marine HR / MLC Officer Seafarers are key workers and must be recognised as such the Similarly, trust is also vital between colleagues, world over. The pandemic has brought this into sharper focus and this is highlighted in an article by Capt. Chandran It’s been over a year of crew change crisis due to the COVID seafaring nations like the Philippines, India, Ukraine, and most due to the disruption caused by various global lockdowns, Mahalinggam, Senior HSSEQ Superintendent. He explains pandemic. The crisis was at its peak during the third and European countries. making life onboard even more stressful than it normally is. how safety is built upon the trust between colleagues fourth quarters of 2020 and it started to ease at the beginning We are now experiencing an increased number of This issue of Thome Group News is dedicated to our and how they interact as a team. Without trust, there is of the first quarter of 2021 with more countries allowing crew positive cases amongst crew ready to join vessels or onboard colleagues; and we have a variety of articles that look a lack of transparency, and this can lead to wariness and changes and removing some restrictions. seafarers having to isolate due to their family members at how they have managed to adapt significant changes to their the potential for an increase in human error, which is the The UN resolution to recognize seafarers as key workers getting infected. This has caused a lot of last-minute working lives. Thome has recognised an increase in stress that leading cause of accidents at sea. was passed in December of 2020 and since 7th April 2021 backouts of seafarers who were lined up to join vessels. could lead to issues on mental health and well-being. With this, We also touch on some digital improvements which we’ve around 62 countries have designated seafarers as key workers. Occasionally, this has led to the cancellation of planned we offered support networks for our seafarers with initiatives made to make our lives easier. One such improvement is a The key worker status mainly helps in the movement of crew changes as not enough relief crew were available to like free counseling services provided by the International portal that gives seafarers access to their personal employee seafarers within a country and internationally for joining and replace those onboard. Seafarers Welfare Association Network (ISWAN) which helps information, including movements, documents, training, and signing off from the vessels. The industry also hopes that the The number of seafarers awaiting repatriation them with motivation by having weekly audio and video calls certification, intended joining vessels information, contracts, designation could play a key role in granting seafarers priority worldwide has declined from 400,000 from October 2020 with vessels and engaging crews with group activities like art payslips, and much more. This puts them in complete control access to the COVID-19 vaccination. to 200,000 in March 2021 but we expect this number to go and photographic competitions. of their personal and career information, allowing them to This has helped the industry to carry out more crew changes up if the second wave continues its current trend and if we This issue also highlights the benefits of having diversity make corrections or updates without relying on face-to-face worldwide during Q1-2021, however there are still restrictions do not prioritize and expedite the vaccination of seafarers. onboard and working together and understanding each other’s meetings to implement any changes. for seafarers when joining and signing off in certain ports. We are closely monitoring the situation and keeping our different perspectives can help with better and faster problem The seafarers are at the heart of everything we do, and On April 21, a second wave of pandemic was recorded. seafarers and all other stakeholders updated with the latest solving and increase innovative ideas and solutions. This we will continue to review and evaluate how we can improve More and more countries are going back into lockdowns and developments. benefits employees as treating people with respect will improve their working lives and conditions, especially during these the number of positive cases is at a record high in the major engagement as staff realise that their opinions matter and are very trying times we are currently experiencing. taken seriously. 4 |JUNE 2021 JUNE 2021 |5
THOME WORLD THOME WORLD Seafarers Need to be Recognised as Key Workers Around the World By TGN Editorial Team The COVID-19 pandemic has affected the human race, impacting our social and working lives like never before. Global and domestic trade has been disrupted by various international travel restrictions to try to contain the contagion, but the virus has still crew change challenge and building a more resilient maritime managed to spread from country to country. Different approaches logistics chain is by working together across the value chain with have been adopted by governments to minimise infection rates industry stakeholders, organizations governments to implement but this has caused uncertainty and disruption in all aspects of life. solutions that work in practice. None more so than in the maritime industry, where supply chains These include: rely on the continuity of vessels delivering and collecting goods on • Establish and implement gold standard health The New Normal for our Seafarers a global scale. protocols based on existing best industry practices During the height of the pandemic in the first half of 2020, • Increase collaboration between ship operators and crews were not allowed to leave their vessels when in port and charterers to facilitate crew changes – How are they coping? many governments banned crew changes in their countries for fear • Ensure flight availability for seafarers between key of importing the virus. The closure of major embassies around the maritime hubs world exacerbated the problem making repatriations impossible to There have also been industry calls to get seafarers co-ordinate. This caused a huge crisis in the industry with reports of recognised as key workers so they can be exempt from specific over 400,000 seafarers, at the peak of the global virus transmission, COVID-related travel restrictions, allowing them freedom By Capt. Priyank Agarwal, Crewing Manager being marooned on vessels after their contracts had expired. Many of movement between their country of residence and their were on board for over a year in direct contravention to the MLC. appointed vessels along with hassle-free repatriation at the This situation became so serious that in June 2020 the International end of their contracts. The IMO has called on Member States We live in an era that has no precedent in living memory. The We, at Thome, have taken note of these challenges and Transport Workers Federation (ITF) called on seafarers to ‘down to recognise seafarers in this way, and to date, 45 have done so COVID-19 pandemic not only continues to rage but is also have started several initiatives, which we feel will address the tools’ in protest at the ongoing lack of crew changes. However, the along with one Associate Member (Hong Kong). strengthening in certain parts of the world. Lockdowns and problem. These initiatives will break this pattern of working in majority of seafarers continued to work on board even though their In addition, now that there are several approved vaccines, the travel restrictions have severely hampered normal crew change silos and will help seafarers overcome mental health issues: original contracts had to be extended and it is a testament to their heads of five UN organisations have called for seafarers and aircrew operations. With no early end in sight we need to accept that • Free counselling services for the seafarers provided tenacity and resilience that they continued to work under very to be prioritised for vaccinations, given their key role in supporting this is the New Normal and in terms of air travel/ connectivity, by the International Seafarers Welfare Association stressful conditions to ensure that important medicines, fuels and global trade. The joint statement has been signed by the heads of the we have in some sense been pushed back. For seafarers, the Network (ISWAN) as highlighted in the March 2021 food supplies continued to be delivered around the world to keep International Civil Aviation Organization (ICAO), the International direct implication is that of the delayed sign-on and unwanted edition of TGN. the global supply chains open. Labour Organization (ILO), the International Maritime Organization contract extensions. • Weekly video/audio calls to the vessels to keep them To help alleviate the crew change crisis, many ship owners, (IMO), the International Organization for Migration (IOM) and As an added side effect, the pandemic has also caused motivated, discuss any issues they are facing, updating ship management companies, the IMO and various maritime trade the World Health Organization (WHO). The statement calls on almost every port state to clamp down on shore leaves, with their relief plans, encouraging them to socialize in associations have worked tirelessly with the relevant authorities governments to prioritize seafarers and aircrew in their national permission for doctor visits being granted only in case of an groups – watch movies together and talk to each other. to agree with protocols for the safe transfer of seafarers through vaccination programmes in accordance with the WHO SAGE extreme emergency. • Organising group activities for the vessels to rigorous testing, quarantining and plane chartering for crew roadmap for prioritizing the use of COVID-19 vaccines. Life at sea requires high levels of mental resilience. Over participate, one such activity being the recent repatriation. This has helped to ease the situation, but things are So, as the world begins to slowly open up again, it is vital that the years, with the increased availability of internet connection Christmas photograph competition where all vessels still very fluid with some nations having to re-impose restrictions as seafarers are recognised as key workers so that they can continue onboard and usage of personal smartphones/ laptops, seafarers participated and shared photographs and videos for the second and, in some cases, third waves of high virus transmission are their essential work in keeping the world economy moving. As we have started to stay confined in their cabins during non-working Christmas celebrations held on board. being experienced. approach the ‘Day of the Seafarer’ whose theme this year is a ‘Fair hours. These factors have resulted in an increased case of The industry has tried to collaborate on this very important Future for Seafarers’, it is hoped that governments around the world depression/ anxiety and brought to the fore the question of These initiatives are taken very positively and has helped issue by forming the Neptune Declaration where stakeholders will recognise that seafarers need to be recognised not just as key seafarers’ mental health. the seafarers cope well with the new normal. from across all sectors of the maritime industry have pledged to workers but should also get fair treatment in their daily working, Everyday fear for the health of family members and friends The Thome Group is actively on the lookout for new ways of work together to try to ease the crew change crisis for the benefit training and safety conditions as without their tireless dedication ashore has added to the mental stress of day-to-day work. engaging our seafarers and keep them motivated and adapt to of crews’ mental health and well-being. The signatories of this in delivering vital food, medication, and fuel supplies, global the new normal. declaration believe that the most effective way of addressing the populations would soon suffer the consequences. 6 |JUNE 2021 JUNE 2021 |7
THOME WORLD THOME WORLD Cultural Diversity in the Workplace By Capt. Vinay Singh Chauhan, Marine HR Manager Cultural Diversity is the existence of a variety of cultural more innovation and better decision making as everyone’s point groups with various different characteristics such as religion, of view is shared and reviewed. Acceptance and tolerance lead language, ethnicity, age, values, beliefs , geographic location, to higher employee engagement and reduced staff turnover as and such, within a society. people are aware that their views matter and are not ignored or Virtual Self Service Portal for We, as a global ship management company, believe in unity brushed under the carpet. in diversity and this is what makes our work force impeccable. Similarly, increased diversity means no over reliance on a Thome Group has diverse nationalities of crew particular nationality for planning reliefs. It is also an advantage predominantly Filipinos, followed by Indians, Chinese, when trading worldwide as different cultures can assist in Croatians, Latvians, Sri Lankans, Bangladeshis, Russians, Ukrainians, and more. Ashore staff is comprised of multiple nationalities as well knowing how to handle different behaviours and situations when docking at global ports. It can also lead to more timely and optimal solutions which gives greater client satisfaction. Seafarers such as Indians, Croatians, Filipino, Singaporeans and more. The benefits of cultural diversity include inspiring each other, We celebrate all festivals onboard with the same which can result in better understanding and productivity, creating By Amit Kumar, Senior Project Manager, Strategic Marine HR enthusiasm, like Christmas Day, Diwali, Easter Sunday, Eid, and a multi-national pool of talent which helps with the generation and such. There is tremendous respect for religious values amongst exchange of innovative ideas. Cultural sensitivity also helps one all team members across the group. respect, demonstrate, and appreciate other forms of culture leading We get to learn from each other about our traditions and to a cultural exchange which allows people to discuss universal Today, we live in a hyper-connected, high-speed world. From physical distancing have made it very challenging to meet face- share historical achievements and events with each other. This issues that can have a huge global impact. digital cash to real-world, virtual existence, technology plays a to-face and share information. With a CSS portal, seafarers can helps give everyone a different perspective and understanding However, without commitment, cultural diversity can lead vital part. Self-service is no longer a luxury, but has become an always feel connected with the company via a continuous and when learning about the culture, traditions, and beliefs of to misunderstandings between different groups of people and expected part of our daily routines. We want answers now, not timely flow of all the latest information regarding their careers. different races or creeds. We pay particular attention to the give rise to awkwardness which can cause an imbalance. tomorrow. We want the power and freedom to do things as and They can proactively take charge of their own data and keep finer details depending on the occasions. For instance, new So, it’s important to continue carrying out training and briefings when we want. their records up to date to increase the chances for a timely vessels with Indonesian crew were sent out an informative for all employees periodically to emphasise its significance. Seafarers are at the core of Thome’s business strategy. To assignment. message about the ongoing Ramadan season. Cultural diversity establishes a better understanding give them the power and freedom to access their information, Our plan is to introduce this service to all seafarers Diversity brings in new ideas and experiences where people between people and helps to strengthen society including the as and when they want, we have partnered with Netvision from different locations in a phased manner. Thome is can learn from each other. maritime world. (COMPAS) to introduce a “Crew Self Service (CSS)” portal for truly committed to providing world-class services to our Bringing in different ideas and perspectives leads to better The World Day of Cultural Diversity is on the 21st of May our seafarers. seafarers and the introduction of CSS portal is a step problem-solving while working in diverse teams invites open as declared by the UN General Assembly so let’s help celebrate Using the COMPAS CSS, seafarers can now access their forward in that direction. dialogue and promotes creativity. Different nationalities and it and support diversity. own personal employee information, including movements, cultures working together in a harmonious way can lead to documents, training, and certification, intended joining vessels information, contracts, pay slips and more. They can also update their availability records anytime for better planning of their next contract. Seafarers can receive company notifications and updates directly on their phones or a computer and read them at their leisure. COMPAS CSS is easy to use and can be accessed from any device (ideally a desktop / laptop) and on any browser provided an internet connection is available. There cannot be a better time to introduce a self- service portal than during this present pandemic situation, where the imposed restraints and need for 8 |JUNE 2021 JUNE 2021 |9
THOME WORLD THOME WORLD LNGC Saga Dawn Wins SRS Green Ship of the Year Award By TGN Editorial Team On behalf of the Saga LNG Shipping, Pte. Ltd., Thome Group CEO Olav Nortun accepts the SRS Green Ship of the Year Award for the Thome managed vessel, LNGC Saga Dawn, on the 19th of April at the Singapore International Maritime Awards 2021 organised by the Maritime and Port Authority of Singapore. The award was presented by Mr. Chee Hong Tat, Senior Minister of State for Foreign Affairs and Transport. The SRS Green Ship of the Year Award is given to vessels which passed the evaluations based on the International Maritime Organization’s Energy Efficiency Design Index and other additional energy-efficient measures, such as the use of abatement technologies and alternative fuels. LNGC Saga Dawn Together with the Saga LNG Shipping, Thome Group is Thome Crew Repatriation is the 1st LNG vessel in the world equipped with LNT A-Box thankful to the MPA for this important award by acknowledging containment system, in which there is no loading limitation, the company’s initiatives in providing energy-efficient measures no sloshing issues, and a very efficient Boil-off- Gas (BOG) in its vessels while maintaining the highest standard protocols Programme Accredited by Global Management system. in its operations. Thome Vaccination Program Task Force By TGN Editorial Team By Jennifer Santos, Project Manager, Thome Ship Management Pte. Ltd. A vaccination programme is being rolled out for our seafarers worldwide. Since the very beginning of the pandemic, the Thome’s commitment to upholding the highest standards when These include: Group has been planning a complete, safe, and it comes to implementing safe crew changes around the world 1. Submission of a crew change application at least 7 free vaccination program for our staff, especially has been offcially recognised after it becomes one of the first days in advance, instead of the normal 14 days to the seafarers on the front line in keeping the in the industry to have its repatriation processes and its Dusit 2. If a sign on crew undergoing the Crew Safe protocol global economy moving. Thani facility and Herald Suites – Solana in Manila accredited by is cancelled, the replacement crew will be allowed Thome Group managed tanker vessel M/T the SG Star Fund Taskforce. if he/she has been undergoing the Crew Safe protocol Turquoise, was at Corpus Christi terminal, The Taskforce is a global tripartite organisation bringing for the same required duration USA on 13th May 2021 for cargo operations. together international partners from the industry, unions and 3. In Singapore, the sign-on crew who had undergone the The crew onboard voluntarily got vaccinated government to facilitate safe crew changes. It is led by the Crew Safe protocol may stay at the designated holding against the COVID -19 virus with the J&J Singapore Shipping Association (SSA) with members from the facility for up to 5 days, (instead of 3 days) if required single dose JANSSEN vaccine administrated Maritime and Port Authority of Singapore (MPA), Singapore 4. All non-accredited companies with crew bound for by the Nueces county health department in Maritime Officers Union (SMOU), Singapore Organisation of Singapore are subjected to full MPA requirements and association with The Corpus Christi Seamen’s Seamen, IMEC, International Chamber of Shipping and the ITF will not be given concessions. Center at the bottom of the gangway. all working to achieve its aims. We would like to thank the US Health As a result of being accredited, the Thome Group and its Congratulations to Thome Group for being one of the first in Department, Seamen Centers, NAMMA, port agents who Thome Group strongly encourages their seafarers to crew bound for Singapore will be able to enjoy a number of the industry to achieve this feat! have assisted us with the vaccination drive. Several Thome- vaccinate themselves against the COVID-19 virus as it is one privileges. managed vessels will be calling various US ports in the of the best ways to protect themselves and others against coming weeks, and the crew will get the opportunity to get the virus. vaccinated. More vaccination initiatives are already underway for the rest of the Thome seafarers in the near future. Stay updated. 10 |JUNE 2021 JUNE 2021 | 11
THOME WORLD PORT STATE CONTROL Thome’s Participation in Major Remote Inspections and Industry Events Concentrated Inspection By Giesel Salon, Corporate Communications and Marketing Executive Campaigns Thome’s key executives have been involved as panellists and took part in a speakers at some of the most prestigious maritime industry panel discussion By Mayuresh Jayade, DPA / Group Marine & Safety Manager events in 2021. In January Thome Group Vice President of on the crucial and Supply Chain, Peter Schellenberger and Head of HSSEQ, strategic aspects Jamie Ramsamy, took part in the Smart Maritime Network’s of maritime HR. Since the beginning of the last year, the number discussion on the future of maritime with particular attention Panellists highlighted key issues including overall HR strategic of Port State Control (PSC) inspections declined to digitalisation and standardisation. planning, seafarer mental health and wellbeing, recruitment globally due to the COVID-19 pandemic. The new In March, Rajiv Malhotra, Technical Manager of Thome Group, and E-Learning. normal is still a distant dream as we continue to see participated at Riviera Maritime Media’s vessel optimisation In the same month, at the Singapore Maritime Technology multiple waves of the pandemic infection growing webinar week where he discussed Thome’s objectives to achieve Conference, Chief Executive Officer, Olav Nortun, took part and COVID-19 positive cases affecting the overall energy efficiency. in a panel discussion entitled, “Intelligent Ship Operations – ship-to-shore interphase. The Singapore Shipping Association (SSA) holds a regular What does the future hold?” The live online dialogue discussed As a Group, we recorded 118 inspections in event called “Tech Talk Thursdays” where Peter Schellenberger ship managers’ views on smart management, conditioned- first quarter of 2021, which is marginally higher for shared the Group’s initiatives and campaigns in digitalization at based maintenance, fuel consumption optimisation, route the same period in first quarter of 2020 with 107 the 18th March session. planning and equipping crews for tech-driven operations. inspections. Another maritime event, Sea Asia was held on April 21 - Peter Schellenberger chaired the conference and moderated Due to the prolonged pandemic, many member 22, 2021, where Chief Human Resources Officer Simon Frank, the Q & A portion on April 21st. states of the ‘Tokyo MoU’ such as Singapore and China have adopted remote inspection campaigns. Thome’s vessels were subjected to such remote Digitalization for Seafarers inspections which typically involves notification by the PSC office to the vessel’s agent on intentions to conduct remote PSC and the PSC officer is assigned to directly contact the vessel through email. hazardous cargo deck areas to record tasks advised by the Copies of SOLAS certificates, crew lists, and class status appointed PSC officer. If there are any concerns, the DPA By Claire Columna, Assistant Marine HR Manager/ Alternate MLC Officer reports are requested in the initial exchange, followed by more should be informed to discuss alternative methods to meet specific requirements to submit photos of lifeboats, the garbage the PSC officer’s expectations. collection area, fire station, engine room spaces etc. Depending From March 15 to June 15, 2021, Maritime Safety Disruptions arising from the emergence and spread of eSignature is the solution way on the internet capabilities of the vessel, the PSC officer may Administration (MSA), MSA China is conducting a COVID-19 and consequential measures such as social forward ask for videos of the emergency drill, crew demonstrating Concentrated Inspection Campaign (CIC) on operation and distancing and the mass shift to work from home has resulted It was observed on various occasions that the original signed donning of the Breathing Apparatus (BA) sets, and fireman’s maintenance of the main engine (ME), auxiliary engine, and in various situations where obtaining a traditional “wet ink” Seafarers Employment Agreement (SEA) is not available onboard outfits, Oily Water Separator (OWS). Once the vessel arrives in emergency generators. This is of particular importance for signature is not feasible or almost impossible. the vessel for crew members. Some of the flag and port state port, the PSCO may wish to have a video conference with the the vessels transiting the Yangtze river as MSA has zero Ever since the E-SIGN Act (Electronic Signatures in Global authorities do not accept scanned copies of SEA onboard and Master and crew representatives for a short duration to verify tolerance for loss of propulsion in the river under pilotage. and National Commerce Act) was passed in the United States this has led to PSC findings. These pre-existing challenges has knowledge about ISM / SMS and DPA details. A report of the Vessel engineers must ensure compliance with preventive in 2000, eSignature adoption has been on the rise. worsened due to the pandemic since most of our seafarers are inspection is then issued through the agent or directly to the maintenance as per the maker’s guidance and pre-arrival, Arguably the greatest eSignature advantage is its ease. travelling to the vessels directly from home. vessel through email. pre-departure operational tests of the main engine must be Users can sign documents online with the click of a mouse, As the industry embraces digitalization, the majority of United States Coast Guard has also conducted similar conducted and recorded. Any defects should be immediately or they can trace their handwritten signature using a finger the flag state authorities are now recognizing the electronic remote inspections for a few vessels, however, the majority reported to the pilot to avoid detention. or a stylus. In addition, eSignatures allow businesses and signature as original and valid for employment contracts. of the inspections are still conducted by physical boarding of Recently, Malaysian maritime authorities have intensified individuals to process paperwork exponentially faster, Thome Group has also adopted the use of electronic the vessel. their enforcement actions on vessels anchoring off the east eliminating the need for snail mail, printing, scanning, and signatures for Seafarers Employment Agreements (SEA), using Remote inspections must be treated with the same level coast near the port of Johor, and PSC officers may impose hard-copy filing. Adobe Acrobat, for the entire fleet whenever our seafarers are of seriousness as physical inspections and Masters need fines and detain vessels if they are anchoring illegally Currently, the prevalence of working from home has unable to physically report to the local manning offices. to verify preparedness for every port by complying with without proper cargo operation orders in Johor. further reinforced the importance of eSignature versus the Indeed, digitalization is radically transforming business the company’s SMS and pre-arrival PSC checklists. Tanker Masters shall carefully read and comply with the company’s wet signature. landscapes and the nature of work. Digitalization allows more vessels should observe additional requirements pertaining circulars and disseminate such critical information to all crew flexibility in the case of working remotely and communicating to the use of approved intrinsically safe cameras in for awareness and compliance. with our seafarers digitally wherever they may be. 12 |JUNE 2021 JUNE 2021 | 13
VETTING ENVIRONMENTAL MANAGEMENT Keep Improving by Constant Change and Revision By Amit Sharma, Sr. Principal Compliance Auditor, Environment Compliance Dept. The environmental procedures of the company recently underwent a revision exercise based on its present relevance and applicability post Environmental Compliance Plan (ECP). This article aims to highlight these changes and the ethos Positive SIRE Inspections is our behind them. The Engine and Deck environmental procedures as encapsulated in Thome Group Management System were Ticket to Trade revised to cater for evolving regulatory changes and further align to its current relevance. It now includes deck environmental operations. There was also a revamp done to Garbage Management plan to include enhanced clarity By Capt. Prashant Sankpal, Senior Marine Manager, Tanker Division on Food Waste Management, Expired Medicine, Expired Narcotics, Plastic Management and Incineration. New The COVID-19 pandemic has transformed working patterns than the usual 8 hours to cross reference each document and inclusions were COVID-related PPE & mask disposal and and standard operating practices across industries. It has in a look for inconsistencies. management while plastic categorisations were enhanced very short timeframe radically altered forecasts by industry The SIRE observation below, under VIQ 5.29, during a to segregate between PVC-PBC-PS (prohibited for pundits and driven home the fact that flexibility in operations remote SIRE inspection indicates the thorough study of these incineration) and other softer grades. session was conducted on 30/March/2021 and the feedback without compromising quality is key to survival. documents by an inspector and why we must be more careful in As a strong measure for safe incineration in the received has been truly encouraging. In fact, it would be The shipping industry by its very nature is a technically the review of documents prior to presenting them. aftermath of recent garbage incineration inflicted injuries, a pertinent to state that Thome has been a pioneer on such driven and hands on type of business. It requires direct While records indicate both lifeboats were lowered to the specific poster was designed to illustrate the various stage training sessions for ORB and continues to march ahead with and scrupulous involvement by not just the ships’ staff water and maneuvered on January 18, 2021, at the interview of performing a safe incineration for crews to follow. This more of the same. & managers, but also by all stake holders e.g. oil majors, on March 15, 2021 the Second Officer confirmed he had not poster should be placed on a bulkhead near the incinerator. In the current COVID-restricted travel times, the ECD terminal managers, charterers etc. gone down in any of the two lifeboats on that day even though The poster provides concise guidance on which PPE should is continuing with the remote environmental audits which One important way of evaluating vessels tradability he was listed as one of the four persons going down in the be worn and the care to be taken while operating the is to assess as well as assist the Master/CE and crew on the (assigning risk) is via SIRE inspections, which is essentially Starboard lifeboat. incinerator. seamless implementation of environmental procedures. This how the quality of onboard management is assessed. Due The focus of SIRE inspections over the years has changed Increasing ballast related concerns conceived alerts engagement also includes an animated 1 hour and 30-minute to the pandemic and subsequent travel restrictions, the towards gauging the competence of officers and many for Ballast Water Management systems and Ballast record video of environmental compliance training. Vessels calling availability of SIRE inspectors in large parts of the world questions in the Vessel Inspection Questionnaire (VIQ) are books. An illustrated and easy to understand guide was at Singapore are visited as much as possible to impart such has been severely impacted; with certain regions and most “competence” related questions-i.e. “are officers aware of…”, included as a flow chart to guide Masters on BWTS/ learnings in person. terminals not allowing any visitors during the vessels stay “are personnel familiar with…. and, “are... crew familiar with…..” BWMS aspects and failure reporting. Further company The NAU program for recording ER waste transfers and in port. This allows SIRE inspectors to assess ship staff’s knowledge communications were released on Thome specific ballast disposals as well as garbage disposals, has been continually In light of the above, Oil Companies International Marine applicable to their individual duties and responsibilities. water record book procedures in Q1 / 2021. improved to become a power tool to measure, monitor and Forum (OCIMF) had introduced Remote SIRE inspections in Thome desires that its vessels have consistently good On the office side, the ECD is conducting regular mandate compliance. New alerts added in daily alerts aim 2020 permitting appointed SIRE inspectors to carry out SIRE results in SIRE/ CDI/ PSC inspections so as to be seen as an sessions with the fleet groups, Crewing/ Marine HR to caution the respective shore team on the deviations of inspections without physical attendance. The process requires attractive business partner by all our customers. departments and for new employee inductions. These waste status, thereby prompting an engagement with the the inspector to review more than 350 individual documents, We have to ensure that our ships get viewed positively by sessions are a forum to discuss the latest issues related to vessel for clarification/ guidance. New features such as closeup photographs of the ship/ equipment/ fittings and video Oil Majors as a good business partner on the basis of good SIRE the environment and to familiarise staff with the company’s OWS operation, garbage incineration data, Incinerator- interviews of selected personnel. reports, strong qualification matrix of our officers on board, environmental policies. The shore ECP sessions by the OWS efficiency alerts, Incineration/Evaporation/OWS non While we on our own, only request remote inspections as a spotless PSC records, robust Training Dept. with various seafarers also had the pleasant -operation over 30 days alerts, Individual IOPP tank ROB last resort, in some cases its purely unavoidable else we run the Tanker Management and Self Assessment (TMSA) addition of the ECD Dept. participation in the last 30-45 >75% of capacity alerts etc., are some of the additions done risk of exceeding the SIRE limit of 6 months. submissions and periodic positive TMSA reviews by Oil Majors. Minutes of the Q&A session to explore the latest incidents, to equip the shore teams with a ready analysis. The above-mentioned documents are required to be Remember successful “vetting” is a vessel’s “ticket to trade”. learnings and procedural changes. Remember, Environmental Compliance is not a uploaded a minimum of 48 hours prior to the inspection date (at The ECD has also started web-based sessions for Oil destination but an ongoing journey! the selected discharge port) giving the inspector far more time Record Book (ORB) training for sea staff. The first remote 14 |JUNE 2021 JUNE 2021 | 15
SAFETY HEALTH Trust Improves Safety By Capt. Chandran Mahalinggam, Senior HSSEQ Superintendent Shipping is one of the most critical and high-risk industries. Safety within different nationalities onboard is influenced by a trust. It can be a missing link in ensuring and cultural backgrounds safety. Trust amongst seafarers is one of the keys to maintaining may lead people to safety in the maritime industry. understand better each In this time of the pandemic, most industries faced gloomy days other’s needs and but not the maritime industry. The busier it is, the more challenges expectations, encouraging and risks are encountered by seafarers. To work at a high-intensity valuable contributions. Trust level, trust among peers and colleagues is of the utmost importance. and care about each other Though the importance of leadership and cultural background contribute to trust-building. are vital in shaping seafarers’ safety attitudes and behaviours, trust Communicating in a common What You Need to Know About among the crew members must not be neglected. language is also important in First, shipping is a multicultural business. National culture is promoting cognitive trust. one of the critical factors affecting seafarers’ safety behaviours Communication and Uric Acid regarding trust. It sets various dimensions of culture with different cooperation are also levels of influence on safety behaviours and safety attitudes. important for maritime safety. Most of the accidents in the shipping Seafarers’ perceptions of transformational leadership are predictive industry happen due to human errors. of safety behaviours when trust is built. It can be due to incorrect decisions, improper or lack of action. Interpersonal trust from managers to employees and among Typical improper or lack of action is due to no coordination and not By TGN Editorial Team seafarers influences the safety-related organisation. Trust among seeking advice. Lack of knowledge sharing and not seeking advice colleagues and managers is the first step in improving safety, thus, may be seen as minor errors, but minor errors may lead to serious reduce human errors. The physical distance between seafarers casualties. Interpersonal trust is considered essential in the sharing Did you know that a high level of uric acid can cause multiple (at least eight glasses a day), and eating a consistent balanced and management, human behaviour, requirement and competency of knowledge in a reciprocal way. diseases when left untreated and monitored? According to diet. levels, frequent reorganization of the crew, and multiculturalism The company managers are the most significant predictive Mayo Clinic, a high uric acid level occurs when your kidneys Monitoring your weight is also important as high uric acid is can be considered the main obstacles to trust within the shipping factor for promoting a safety culture that induces safe behaviours. don’t eliminate uric acid efficiently. commonly observed in people who are suffering from obesity. industry. Sea staff seminars can be one of the highlight sessions which Uric acids are natural waste that we digest when we intake Respondents may have been reluctant to report their safety discuss seafarer concerns and challenges within the industry. A food that contains purines which are found in meat such as Foods that cause high uric acid are as follows: behaviours because of trust issues, potential personal repercussions, robust management system that highlights every transparency animal meat, beans, and alcoholic drinks. - Seafood: salmon, sardines, tuna, lobster, shrimp and any interests against the company. Trust and transparency angle, such as a non-retaliation policy, will not be the immediate Aside from food, other causes of uric acid are genetics, - Red meat: beef, pork, lamb are important items to tackle within the management. Because of solution. Managers’ soft skill approach - trust, belief, and concern obesity, and people who have psoriasis. - Alcoholic drinks the high-risk environment, this level of trust and transparency is about crews’ safety will be the immediate action in encouraging safe - Organ meat: liver, kidneys, gizzard expected to be relatively high. behaviours, thus contributing to increased safety onboard. Trust What happens when one person has high uric acid? - Dried beans Most of the global fleet has multicultural crews. Team play is enhances care for the safety of employees if employees trust the The most common effect of high uric acid is gout. People who built on trust. Most of the time, the absence of trust exists due to management. have gout experience pain, swelling, and redness particularly Foods that has low acid: a lack of transparency, different cultural backgrounds, and fear of Crew members are more likely to share the manager’s opinion in the joint behind the big toe. It affects their mobility and - Low-fat milk conflict. about the importance of safety. A simple example of enquiring about performance. - Fiber enriched food such as wheat and oats Healthy interaction is a process towards strong and trusting family wellbeing and having an effective interaction session during According to Healthline, chronic gout causes hard swellings - Brown rice relationships. However, situations arise when an individual is unable shipboard visits will increase trust towards the management. Trust known as tophi that can form on the joints. These tophi are - Cherries to engage in a healthy debate. A lack of such debate leads in management has a significant impact on safety at the industry made of uric acid and can grow very large, even to the point of - Vegetables to a lack of commitment. Thus, people will not commit to level and in organizations. Employees can report errors and near breaking through the skin. decisions which they personally may disagree with them, while at misses without fear of being blamed for them. Trust is also found to Other diseases that are attributed to uric acids are diabetes, the same time, they refrain from disclosing their own feelings. promote a safe culture. kidney stones, kidney failure, and heart diseases. Finally, failure to be accountable leads to inattention to results, An interpersonal trust may be the missing piece in the where employees prioritize their individual goals rather than the safety puzzle. The practical implications in acknowledgment of Can high uric acid be treated? team’s goals. Take the example of an organisation leader who interpersonal trust towards safety enhance both management and There are medications that help treat uric acid attacks, says that safety is his top priority, while in reality, he encourages employee relationships. especially for gout. These medications reduce inflammation, the employees to cut corners. As this is gradually discovered by Remember, seafarers are the key and backbone to the maritime swelling, and pain. employees, a general distrust, conflicts, and lack of coordination and society. Both management and seafarers must forego their cultural How to avoid high uric acid? cooperation may well arise. differences and start trusting each other by holding hands together Choosing a healthy lifestyle is number one. These include Trust-building is normally a slow process. Frequent interactions in striving towards excellence. Nothing is more important than exercising, monitoring food intake, drinking plenty of water seafarer safety onboard. 16 |JUNE 2021 JUNE 2021 | 17
CREW MATTERS CREW MATTERS Celebrating Women Empowerment #ChooseToChallenge in Thome Group far above rubies or pearls. Challenges will mould you into the to be better. Someday soon, you best version of who you are. When you fall, get will be surprised to see that you By TGN Editorial Team up! When you discover you are on the wrong have surpassed even your own road, turn back!” expectations. The world awaits you!” 3rd Officer Maribel Villar Singian, MT Saroja Karkera, Assistant Marine On International Women’s Day, Thome Group takes the Promoting fair opportunities to women is also being Bluebird HR Manager, Thome India opportunity to show appreciation to all women, most especially practiced in Thome’s global offices. The company employs “I am deeply grateful to my “Always believe in yourself, to the female workforce of the Group, who embody excellence women in the workforce in various fields from engineering, company, Thome Ship Management even in the darkest moments. Be Saroja Karkera and passion in their careers and personal lives. information technology, human resources, safety, Pte. Ltd., to our Ship-owners, Larine an independent woman so you can International Women’s Day was created over a century communications, and more. They are treated as key workers Tankers Pte. Ltd for giving me the achieve your dreams & goals!” ago to celebrate the social, economic, cultural, and political that help daily operations run smoothly. opportunity to realize my dreams and Sanja Bjelanovic, Marine HR Executive, Thome Croatia achievements of women, and the day also acts as a call to action Thome female staff were also behind some Maribel Villar Singian aspirations in life. To all the women “I would just like to share my support for further improvements with regard to gender parity. Every of the company’s successful campaigns and to all aspiring female seafarers I to all women, whether they work year, a specific theme is chosen and this year, it is: “Choose to in health, wellbeing, charity, and would encourage you to follow your dreams, believe in Corporate, in a small town, or Challenge” where women of the world are being asked to make environment. in yourself, and don’t ever give up.” traveling across the world or a difference by taking up the challenge to call out gender bias Balancing and managing work Marija Valecic, Senior Executive, being moms – I believe women and inequality, while at the same time celebrating women’s during the pandemic has been a Thome Croatia should be allowed to decide for achievements to help create an inclusive world. challenge for all workers. Thome’s “Investing in your own development her own and what she wants and Although great strides have been taken since the first Senior Human Resources and always pays off, because it brings you not be pressured to fill mould of meeting in 1911, there is still a lot more work to do especially in Administration Manager in Manila, independence and freedom to make others expectations. This should traditionally male-dominated industries like shipping. Liza Vinoya said, “I am very hands-on choices. You determine the direction be referred to all gender – to The Thome Group has always aimed to with everything. I try to be in control Liza Vinoya of your life. Choose an area that everyone, as we all are Sanja Bjelanovic create an inclusive atmosphere and break of our operations and provide support expands you and that feels right, under pressure down gender stereotypes by employing to our employees as much as I can, no matter the limited Marija Valecic even if it is a bit scary, and invest and expectations, and we are thorn either women in what has been traditionally resources. The show must go on! We are working as a team like time, money, attention to it. You don’t to comply with expectations or do what thought of as masculine roles. The no pandemic has happened as if we are all in the office. I try to have to fit the expectations set by other people or society, be we feel is the best for ourselves.” company has sought to promote encourage, more so influence others as I acquire authentic and whoever loves you, will support 3rd Officer Anggi Mawarsari, women based purely on their ability energy from them – and this is what keeps you and follow you.” Navigator Global to do the job. This was demonstrated me going. #ChooseToChallenge” Namrata Joshi, Assistant “Don’t be afraid to make mistakes by exemplary seafarers such as 2/O “You never know until you Crewing Manager, Thome India because you’ll learn how to be better Ellaine Apostol of Golden Cirrus, 3/O try. There will be challenges and “The most important lesson I from it. Don’t be afraid to hear Ellaine Apostol Maribel Singian of MT Bluebird, 3/O barriers along the way. Whenever learned is to keep an open mind rejections because it will be made Janine Ellican of KSL Santos, and you’re discouraged, focus on the and never give up no matter you become mature and stronger Anggi Mawarsari 3/O Anggi Mawarsari of Navigator things that matter, i.e. family. Life what life throws at you, just take than before. We grow by learning Global. is never a bed of roses but as you it as a challenge and try to give something new. We grow by letting go of the flow and nature 3rd Officer Singian recalled, “Not fall, you learn and get better.” your best shot. The best part has its own way to heal us. Don’t give up and just focus on what a day did I feel like quitting because Madelyn Tan, Assistant HSSEQ about Thome was that we had Namrata Joshi you do and aim for.” Madelyn Tan I’ve always wanted to prove that Manager, added. the opportunity to express our Odeyemi Abidemi, Technical gender isn’t something that will Here are some comments views and had the liberty to take decisions, of course, being Coordinator, Thome Nigeria tell you what you can and can’t do. from some of the female members of staff outlining their responsible for same, but always knew that there is an entire “I would like to encourage There’s no such thing as a world only thoughts on what it is like to be a woman working for the Thome team to support me.” an aspiring female not to allow for Janine Ellican men.” Group and their inspiring message to women: Bernice Mecha, Finance and HR Manager, family or gender to make her lose She added, “Now that I’m Third Rose Ann Abando, Business Systems Thome Nigeria dreams of becoming who she Officer onboard an International Sea Going Tanker Vessel, Analyst, Thome ROHQ “I have been with Thome for two wants to be. All you must do is I’ve mastered the courage enough to say that I’m ready to “Choose to love yourself every years, and I learned that Teamwork always set your limits and have take on whatever stands in between me, and the stripes of day. Embracing your flaws, knowing, always works. I have also learned open communication with your responsibility that my shoulders have long sought for! To all the and loving yourself will make you that despite our cultural diversities, Odeyemi Abidemi colleagues and line managers women and to all aspiring female seafarers I say: Follow your go the extra mile. Never doubt your we can always come together and for support.” dreams, believe in yourself, and don’t ever give up.” capability. You may find others ahead achieve every set goal if we always Over the years, Thome has continued to increase gender of you, may find others better than work together and put in our best. diversity in its roles both ashore and at sea. you but remember your value is Bernice Mecha If you dream it, you can achieve Rose Ann Abando more than jewels and your worth is it. Keep dreaming and work hard 18 |JUNE 2021 JUNE 2021 | 19
CREW MATTERS CREW MATTERS Journey with Thome Group Moving up the ranks As for skills and traits, inexperienced seafarers must “My career journey has been fantastic,” Sanat says, pointing learn to adapt to life onboard, develop new skills and be open By TGN Editorial Team to the knowledge, skills and confidence he has gained. “As a to constructive criticism. They should also strive to establish cadet, I used to be shy and timid. And when growing up, I’d ask harmonious working relationships. my mom for help with things, but life at sea has taught me to be When asked what he was most In this latest issue of Seafarer’s Corner, four of our colleagues Challenges for industry novices independent and tough.” thankful to Thome Group for, share their career stories and offer advice to young people Having left his close-knit family to become a seafarer, Second Nikola says the job has taught him about responsibility Sanat said, “For believing thinking of working at sea. Officer, Jai Chandel remembers feeling homesick in the early and ambition. “If you want to achieve success, you have to in me and getting me days of his shipping career. Not seeing or communicating with work to get it. Looking back, I think all aspects of my life onboard after all Becoming a seafarer his loved ones was particularly challenging have improved and not just my career. those job rejections. Starting a career is always hard – just – a hurdle that Jai overcame Being a cadet on an oil tanker was the perfect vessel for Jai The recognition of ask Chief Officer Sanat Sawhney, by focusing on fitness and to develop attributes that have served him well throughout his my dedication and who struggled to find work exercise. career. “After a few years on an oil tanker, I joined product and hard work with after unsuccessfully Dealing with personal LPG carriers and I’m now on an ethylene vessel – experiences timely promotions is applying for 50 roles. and family problems that have elevated my knowledge to where I’m now,” Jai said. something I’m extremely Sanat was while aboard a vessel grateful for. ” understandably was the biggest Message to aspiring seafarers Nikola is thankful for delighted when he challenge for Tomescu. “Put a time frame on every goal,” Sanat advises, insisting that being given the opportunity eventually secured “When at sea, the lack setting deadlines pushes you to achieve your goals. to become a seafarer soon a Cadetship with the of a stable internet Nikola cautions against getting too comfortable or after finishing his education. Nikola Nikolic Thome Group, although he connection and phone complacent. “Over time, you have opportunities to gain new “It’s great to be in a company Second Officer admits to feeling overwhelmed signal can be frustrating,” skills and knowledge, which you should that is well-known in the soon after joining. “I realised he says. “As much as you take,” he says. industry and where anyone can advance their careers with that the job was not even close want to reach out to your Tomescu believes new hard work and commitment.” to what I thought it would be,” he Jai Chandel family back home, your recruits should understand Jai appreciates having the opportunity to build and enhance Sanat Sawhney Second Officer says. “A couple of colleagues told resources are limited.” that life at sea isn’t always his career, while Tomescu is grateful for working in a stable Chief Officer me to rethink my decision and look Nikola found the language easy. “There are many company that has helped him improve his skills set more for an alternative career – but I’m barrier when working with different nationalities tricky at sacrifices that one through training and courses. glad to say I didn’t take their advice.” first. But the experience exposed him to varying cultures, makes to follow this “ which he relished. career. But the feeling For Nikola Nikolic, Second Officer, seafaring runs in the of accomplishment can family. He was inspired to become a seafarer by his father, be gratifying once you “ who had enjoyed a successful career at sea. He says, “As a overcome all the challenges,” If you want to achieve success, you have child, I used to look at photos of my father onboard ships and he says. “The most important to work to get it. Looking back, I think all in different places. I was drawn to that life, which was full of advice I can give is to have an aspects of my life have improved and not just adventure.” The most important advice I can give is to open mind especially once my career Similarly, Tomescu Marinel, Second Mate, signed up to have an open mind especially once onboard Tomescu Marinel onboard.” become a seafarer after hearing tales as a child from family Second Mate Nikola Nikolic members who had worked at sea. Tomescu Marinel 20 |JUNE 2021 JUNE 2021 | 21
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