Sales manual 2019-20 SUMMER - Dec. 7, 2019 - March 29, 2020 - Cardrona Alpine Resort
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Sales manual 2019-20 SUMMER Dec. 7, 2019 - March 29, 2020
Table of Contents
Contact Us 3 Mountain Bike School 12
Mountain Statistics 4 Transport 13
Why Cardrona 5 Stargazing 14
Trail Map 6 Dining 15
Sightseeing 7
Accommodation at
Mountain Carting 8 Cardrona
Mountain Biking 9 On-Mountain Accommodation 16
Mountain Bike Rental 10
Contact Us
General Enquiries & Reservations Sales
Phone 0800 440 800 Wholesale/Trade
1800 754 386 (AUS) James Mulcahy
Email info@cardrona.com +64 22 697 9916 | james.mulcahy@cardrona.com
Apartments apartments@cardrona.com Domestic Agents
Louisa Weber
Web cardrona.com
+64 20 4112 29 89 | louisa.weber@cardrona.com
Agent Support & Account Queries Accounts
Nikki Olley nikki.olley@cardrona.com
Invoicing debtors@cardrona.com
3
Mountain Statistics
Opening Dates The Mountain
December 7, 2019 - March 29, 2020 • 25kms of gondola and chairlift accessed
(closed Christmas Day) mountain bike trails
• Downhill Mountain Carting - no experience
Opening Hours* necessary
• Gondola - accessed walking trails and sightseeing
Early Season Dec 7 - Dec 26 • Stargazing experience - fully guided tour
10am – 4pm (late night Fridays open till 8pm).
Terrain
• Mon–Thurs: McDougall’s Chondola and van
shuttle running daily • Alpine mountain biking with beginner,
• Fri–Sun: McDougall’s Chondola and Whitestar intermediate and advanced trail options
Express running daily • 3 mountain carting trails
• 3 alpine walking trails
Peak Season: December 27 – February 2
• Free skills area at Base with beginner to
10am–6pm (late night Fridays open till 8pm). intermediate features
• McDougall’s Chondola and Whitestar Express
running daily Facilities
Late Season: Feb 3 - Mar 29 • On-mountain bike and cart rental
• Dirt Patrol
10am–4pm (late night Fridays open till 8pm).
• Family play activities at Base including Giant
• McDougall’s Chondola and Whitestar Express Jenga, Connect 4, petanque, giant dominos and
running daily more...
* all operations subject to weather
• The Lounge and Mezz restaurants open daily
(Mezz open evenings only)
Location • Bike Workshop and Retail Shop
Located between Wanaka and Queenstown Mountain Accommodation
• Drive time from WANAKA: 34km • Open daily from Dec. 7, 2019- March 29, 2020
(approx. 35 minutes)
• Drive time from QUEENSTOWN: 58km
(approx. 60 minutes)
• Final 14km an easy drive up a gravel mountain
road
4
Why Cardrona?
Unique alpine experiences
• NZ’s only Mountain Carts require no previous experience
• Escape the hustle of Queenstown and Wanaka and explore one of NZ’s most accessible mountain
summits
• Stay in NZ’s highest alpine apartments, just a 2 min walk from bike and cart trails
• Stargazing - experience stunning views of the Southern Alps under the stars with little to no light
pollution
• Take a walk and learn about the region’s history while taking in views of the Southern Alps,
Queenstown and the Cardrona Valley
Ride the mountain all day
• No uphills - because going downhill is more fun!
• Fewer crowds - means more laps and less waiting
• Peak to Pub trail - ride from 1670m down to the iconic Cardrona Hotel, over 10km in length and
1200m of descending!
• Trails for everyone - from beginner to advanced, with FREE pump track and beginner skills area
• NZ’s highest bike park - putting the ‘mountain’ back into mountain biking
Great food, inspiring location
• The Lounge open daily for breakfast, lunch and dinner (Dinner on Fridays only)
• The Mezz open for dinner Saturday - Thursday is alpine dining at its finest
• All ingredients are locally sourced and food is freshly made on-site
• Barista-made coffee from Allpress
• Fully licensed with award winning craft beer and some of the best wines NZ has to offer
5
Trail Map
Summer 2019-20 Trail Map
LINE DH
SKY TA
R
S
RT
DI
MUST PRE-BOOK SHUTTLE
OR ARRANGE OWN PICKUP
6
Sightseeing
Description
• Take an alpine walk up at 1800m – all the amazing views of Mt Roy, without the slog up!
• Outstanding alpine views with the peaks and glaciers of the southern alps laid out in front of you
• 3 walking trails ranging from an easy downhill stroll to an alpine adventure across the ridgetops lasting a
couple of hours
Age Definitions
• 0-5yrs and 75+ inclusive – lift passes are complimentary
• Child – aged 6-17yrs old, currently attending school. I.D may be required
• Adult – age 18-74yrs
• All ages are taken as at Dec 1, 2019
Inclusions
• Single uplift on McDougall’s Chondola with access to all sightseeing trails
Summer Sightseeing Pricing
Adult Child
Sightseeing $35 $25
Sightseeing + Transport* $65 $55
* Queenstown only. See Transport, page 13 for departure times
Rates are retail NZD & include 15% GST
7
Mountain Carting
Description
• Cardrona’s gravity-fuelled adventure and the only
of it’s kind in the Southern Hemisphere! Session Times
• Up to 3 tracks to choose from Regular Sessions:
• No prior experience necessary
• 10am-12noon
• Fun-filled, downhill adrenaline activity for all ages
• 11am-1pm
About our Mountain Carts • 12noon-2pm
• 1pm-3pm
• Alpine specialised, German-made, designed for
• 2pm-4pm
performance, comfort and safety
• Low centre of gravity and wide wheelbase Peak Season additional times:
enabling high stability
• 3pm-5pm
• Ergonomic design allows for relaxed and
comfortable sitting position Friday additional times:
Mountain Carting Pricing • 3pm-5pm
• 4pm-6pm
• 5pm–7pm
2hr Cart, Lift & Transport $150*
Important Info
2hr Cart & Lift Pass $120
• Bookings are essential and subject to availability
2hr Cart Rental $70
• See Transport on page 13 for departure times
• Transport combo operates from Queenstown
* Queenstown only only
Rates are retail NZD & include 15% GST • Minumum age to ride Mountain Cart alone - 8yrs
old, minimum 12yrs to ride unsupervised
Inclusions • Sizes are approximate. Children under 100cm tall
can ride with parent at their discretion
• Carting suit, helmet, goggles and gloves
• Maximum weight for a cart user is 110kg
Definitions
• Cart Rental - for current pass holders only
Mountain Cart Size Guide
• X-Small: 100 - 120cm
• Small: 120 - 165cm
• Medium: 155 - 180cm
• Large: 170 - 195cm
• X-Large: 180 - 210cm
8
Mountain Bike Passes
Age Definitions
• 0 – 5yrs & 75+ inclusive – lift passes are complimentary
• Child – aged 6 – 17yrs old, I.D may be required
• Adult – age 18 - 74yrs
• All ages are taken as at Dec 1, 2019
Inclusions
• Access to all operating lifts and on-mountain vehicle shuttles
• Peak to Pub trail open from 12pm. Uplift available for
additional cost. See Transport page 13
Summer Bike Pass Pricing
Adult Half day* $75
Full day $90
2 day multi pass $150
3 day multi pass $198
3+ day add on $66 per day
TGI Friday $45
Half day lift & transport** $105
Child Half day* $42
Full day $50
2 day multi pass $90
3 day multi pass $120
3+ day add on $40 per day
TGI Friday $45
Half day lift & transport** $70
Important Info
• Multiday lift passes are open-dated and can be used on any day of the summer season
Rates are retail NZD & include 15% GST
* Morning half day is 10am - 1pm. Afternoon half day is 1pm - 4pm (1pm - 6pm peak hours)
** Queenstown only, see Transport, page 13 for departure times
9
Mountain Bike Rental
Bike Fleet • No need to transport your bike up
and down the mountain
• Trek Session 8 - Performance Downhill • Let our on-mountain bike workshop take care of
(Mountain only) any equipment issues for you
• Trek Remedy 8 - Full Suspension • The more you ride, the more you save!
(Wanaka & Mountain)
• Trek Powerfly FS 7 Plus - Full suspension Inclusions
e-bikes (Wanaka only)
• Trek Electra Café Moto Go (mens) and Townie Go • All bike rentals include helmets
(womens) - Street e-bikes (Wanaka only) • All mountain rentals include full face helmet
• Norco Fluid FS 2 24” - Kids Full Suspension and pad sets as needed
MTB (Mountain only)
• Trek Roscoe 24” disc & Procaliber 20” - Definitions/Important Info
Kids MTB (Wanaka only)
• Pad set includes elbow and knee pads
• Trek Kickster 12” - Toddler balance bike
(FOC - Mountain only) • Safety Pack includes full face helmet and pad set
• Multiday rentals are based on consecutive days.
Height Guide Any change in days is subject to availability
• Kids 20”: Approx 5-8 years (56-64cm inseam) On-Mountain
• Kids 24”: Approx 8-11 years (48-56cm inseam)
• Full day (10am - close) and half day
• Small: 158 - 168cm
(10am - 1pm or 1pm - close) options available
• Medium: 168 - 178cm
• Bookings are essential and subject to availability
• Large: 178 - 188cm
• X-Large: 188cm+ Wanaka
Benefits of renting at Cardrona • Half Day - opening till 12.30pm or 12.30pm
till close
• Make the most of your day with top of the line, • Bookings recommended
high performance, dedicated downhill or full
suspension mountain bikes from Trek Bicycles
10Mountain Bike Rental
Mountain Bike Rental
½ day 1 day 2 day 3 day 4 day 5 day
Adult/Youth Full suspension
$60 $90 $180 $270 $360 $450
Cardrona and Wanaka
Downhill
$85 $115 $230 $345 $460 $575
Cardrona only
E-Bike - street
$49 $69 - - - -
Wanaka only
E-Bike - Full suspension
$69 $99 - - - -
Wanaka only
Kids mountain bike
$29 $39 - - - -
Wanaka only
Mountain Bike Accessories / day
Full Face Helmet Pad Set Safety Pack Goggles Bike Insurance
$20 $20 $30 $15 $15
Lift & Rental Packages
Inclusions
• Full day lift pass and bike rental, full face helmet and pad set
• Minimum height applies to child rates, please note guide for Bike Rental (page 10)
• Multiday rentals are based on consecutive days. Any change in days is subject to availability
Full Suspension Downhill
Adult 1 day $150 $175
2 day $275 $325
3 day $350 $425
4+ days $115 / day $140 / day
Child 1 day $115 $140
2 day $225 $275
3 day $325 $400
4 + days $105 / day $130 / day
Rates are retail NZD & include 15% GST
11Mountain Bike School
Bike Park First Timer Private Bike Lessons
New to the Bike Park and in need of a little 101 • 1-on-1 tuition with a qualified bike instructor
instruction? Learn the basics of bike position, braking • Tailored teaching programme to suit individual’s
and turning techniques on our learners area before goals including jumping, cornering and advanced
heading out to take on your first green/beginner trail. techniques
Our Bike Park First Timer lessons are your fast track
• Choose from 2hr, 3hr or 6hr.
to feeling comfortable and confident on the trail.
• Extra person can be added to private lesson for
• Perfect for beginners with limited off-road or Bike additional charge
Park riding experience
• Group lesson with a qualified bike instructor Important Info
• Includes 2 hour beginner group lesson, lift pass
• Bookings are essential to schedule an instructor
and full suspension bike rental
• Lift passes and bike rental are additional and not
Important Info included in the lesson price
• Private lesson rates are based on one person. Add
• Bookings are essential to schedule an instructor person charges apply to each additional guest
• Beginner skill level only, intermediate and
advanced level private lessons available
• Transport combo only available with 1/2 day
2hr 3hr 6hr Add
Private Private Person*
Adult Child Private
Per
$99 $150 $250 $50
½ Day $150 $130 person
½ Day + Transport* $180 $160
* Add person charges are added onto the private lesson charge
Full day $195 $150
* Transport ex Queenstown only. See Transport, page 13 for Rates are retail NZD & include 15% GST
departure times
12Transport
Who’s this for?
• Anyone needing transport from Queenstown or Cardrona Valley
Rules
• All pickups are reserved seating, bookings essential
• Changes to pick up date/location are free of charge up until the day prior to transport
Queenstown
• Departs from outside Go Orange store, 37 Camp St, Queenstown
• Full day return transport $50pp
• Half day Carting and Mountain Bike transport combos available - see product pages for options
Depart Arrive Depart Arrive
Queenstown Cardrona Cardrona Queenstown
Mountain 8.15am 9.45am 10am cart session 1.30pm 2.45pm
Carting
11.45am 1.15pm 2pm cart session 4.20pm 5.45pm
8.15am 9.45am Morning MTB 1.30pm 2.45pm
Mountain
11.45am 1.15pm Afternoon MTB 4.20pm 5.45pm
Biking
8.15am 9.45am Full day MTB 4.20pm 5.45pm
TGIF shuttle Toll Gate shuttle
• Friday evening return transport - $30pp • Return transport - $10pp
• Departs from Cardrona Corner, Wanaka and also • Departs from bottom of Cardrona access road
picks up at Toll Gate • Ride Peak to Pub trail back to the valley
• Finish with burger and beers in the Lounge with
no worries about driving home Departure Return (Depart Mountain)
9.30am on request
Departure Return (Depart
Mountain) 1.05pm
Cardrona Corner 5.00pm 8.30pm
Toll gate 5.20pm 8.45pm Important information
• Transport combos available. See product pages
for options
Peak to Pub
• All pickups are reserved seating, bookings are
• Cardrona Hotel pick up to Cardrona Base - $10pp essential confirm seat
• Ride the iconic Peak to Pub - over 1200m vertical • Changes to pick up date/location are free of
descent and 10km long charge up until the day prior to transport
Depart Cardrona Hotel • Passengers are recommended to contact
Cardrona Guest Services to confirm pickup time
1.00pm 4.15pm & location 24hrs prior to first day of transport on
0800 440 800
13Stargazing
Description • Alpine by Night includes Stargazing tour, dinner
(set menu) and accommodation
• Nestled in the heart of the Southern Alps,
the Cardrona Valley offers some of the best Important Info
conditions on Earth for stargazing
• With a hot chocolate in hand, take in the • Bookings are essential and subject to availability
incredible light show while your guide covers and minimum numbers
highlights of the Southern Sky, constellations, • Stargazing only does not include transport or
movements of planets, celestial navigation and dinner
general information about what can be seen with • Tour times vary throughout the season. Please
and without the aid of a telescope contact Cardrona for date specific times
• Combine Stargazing with a dinner at The Mezz • Not recommended for small children
(The Lounge Friday nights) and a stay in New • Schedule is subject to weather conditions. A call
Zealand’s highest hotel, Cardrona’s Alpine will be made at 5pm and any guests that have
Apartments, at 1670m above sea level for the full booked will be notified - guest phone number is
Alpine by Night experience! required for all bookings
Inclusions • Tours do not run on Christmas Eve/day or New
Years Eve/day
• 1.5hr tour split into naked eye and telescope
viewing
• Hot chocolate
Stargazing, three course dinner &
• Canada Goose down jacket - bring extra layers if $150
transport
you get cold easily
Stargazing only $100
Options
Alpine by Night $299
• Stargazing, dinner & transport includes 3 course
dinner (set menu), stargazing tour & transport
from Wanaka or Queenstown
Rates are retail NZD & include 15% GST
• Stargazing tour only (no dinner or transport)
14Dining
Fill your tum with yummy grub – we’re proudly 100% free-range in our cafés and restaurants with
something to satisfy every taste bud!
The Lounge
Drop by The Lounge and soak up the sun on the patio, the ultimate trailside aprés spot! Watch the
action on the trails from the comfort of our loungers or have a play on our selection of giant games
including Jenga, Connect 4, petanque and more! Quench your thirst after some hot laps before
heading out to do it all over again!
• Located slopeside to the left of the archway
• Wide selection of craft beer, wine, coffee and deli-style cabinet food
• Hot and cold menu options available including delicious wood-fired pizzas
• Check out our famous burger and beer specials on late-night Fridays
The Mezz
Just a little bit fancy, The Mezz is the crème da la crème of Cardrona’s dining options and the perfect
spot to relax and dine after a day of excitement on the trails. It’s alpine dining at it’s finest!
• Locally sourced ingredients for food that will make your mouth water
• Open from 5pm Saturday-Thursday for dinner a la carte dining
• Table service, restaurant style
• Amazing coffee & a fully-stocked bar
15Alpine Accommodation
Opening Dates
• Open daily from December 7, 2019 - March 29, 2020
Apartment Description
• Studio Apartment - Sleeps 2 (up to 2 additional guests allowed)
King size bed and 2 single beds, kitchenette with stove-top, microwave, dishwasher and breakfast
bar with stools. Lounge area has sofa and TV/video. Washer and dryer in laundry shared with one
other apartment and private bathroom with shower & toilet.
• 2 Bedroom Apartment - Sleeps 4 (1 additional guest allowed)
Bedroom 1 with queen size bed, bedroom 2 with 2 single beds (configuration can be changed).
Fully equipped kitchen including dishwasher, oven and microwave. Dining area with large table
adjoining lounge area with 2 sofas and TV/video. Washer and dryer in laundry shared with one
other apartment and private bathroom with toilet and shower.
• 3 Bedroom Apartment - Sleeps 6 (up to 2 additional guests allowed)
Bedroom 1 with king size bed, bedroom 2 with 2 single beds, bedroom 3 with 2 single beds
(configuration can be changed). Fully equipped kitchen including dishwasher, oven and
microwave. Dining area with large table adjoining lounge area with 2 sofas and TV/video.
Washer and dryer in laundry and 2 bathrooms. Roll-out beds can be put into 1 or 2 rooms to
accommodate 1 - 2 additional guest(s).
• 3 Bedroom Loft Apartment - Sleeps 8
Bedroom 1 with king size bed, bedroom 2 with 2 single beds (can be zipped together to make a
king bed) and loft area with 2 sets of bunks. Fully equipped kitchen including dishwasher, oven
and microwave. Dining area with large table adjoining lounge area with 2 sofas and TV/video.
Washer and dryer in laundry, 2 bathrooms and 1 extra toilet.
• 4 Bedroom Apartment - Sleeps 8 (up to 2 additional guests allowed)
Bedroom 1 and 2 with king size bed and ensuite bathroom. Bedroom 3 and 4 with 2 single beds
each (configuration can be changed). Fully equipped kitchen including dishwasher, oven and
microwave. Dining area with large table adjoining lounge area with 2 sofas and TV/video. Washer
and dryer in laundry and 3 bathrooms with showers.
16Additional Info
• Baggage storage for early arrival prior to check-in
• Check in from 2:30pm, check out at 10am
• Breakfast, lunch and dinner options available on mountain
• Transfer available ex Wanaka or Queenstown (for an additional charge)
Important Info
• Reservations are essential and subject to availability
• Additional guests can be added to some apartments (as per descriptions above)
• Peak (Dec 24 - Feb 9) and Off Peak (Dec 7 - 23rd and Feb 10 - Mar 29) rates apply
Cardrona Apartment Pricing
2 bedroom 3 bedroom 3 bedroom loft 4 bedroom Extra
Studio
apartment apartment apartment apartment person
Peak $400 $450 $650 $650 $699 $50
Off Peak $300 $350 $450 $450 $549 $50
Rates are retail NZD & include 15% GST
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