Reimagined BUSINESS EDUCATION - BUSINESSSPRING 2020
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T H E G E O R G E W A S H I N G T O N U N I V E R S I T Y S C H O O L O F B U S I N E S S BUSINESS SPRING 2020 BUSINESS EDUCATION Reimagined
SPRING 2020 THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS IN THIS ISSUE 2 Message from the Dean 4 GWSB News Briefs 13 Research that Matters 17 Alumni Profiles: Anna N’Jie-Konte 18 The New F. David Fowler Career Center 22 Alumni Profiles: Bhujit Saini 23 Alumni Profiles: Shejal Desai Carpenter 24 The Master of Tourism Administration Program at 45 Certificate programs have emerged 28 Customizing Skills for Professional Success as alternate way to fine-tune the talent pool that the business world 34 Passion for Marketing Leads to Career Success requires… read more on p. 28 37 Alumni Profiles: Josh Gerben 38 40 Alumni Profiles: Alicia L’Esperance Editor in Chief Design President Associate Dean for Dan Michaelis GW Marketing and Thomas LeBlanc Graduate Programs Creative Services Liesl Riddle Copy Editor Dean Mary A. Dempsey GWBusiness magazine is Anuj Mehrotra Assistant Dean for published annually by the Recruitment and Admissions Contributing Writers George Washington University Associate Dean for Jeff Hunter Herman Aguinis School of Business Executive Education Brian Citizen George M. Jabbour Assistant Dean for Mary A. Dempsey Comments and letters Graduate Programs Stuart Levy are welcomed. Associate Dean for Cara Richards Dan Michaelis Please direct all Undergraduate Programs correspondence to: Shivraj Kanungo Photographers GWBusiness Abby Greenawalt 2201 G Street, NW Associate Dean for Jason Lee Funger Hall 216 Faculty and Research Carolyn Shipe Washington, DC 20052 Vanessa Perry or: dmichaelis@gwu.edu business.gwu.edu | 1
Dear GWSB Community, This issue of GWBusiness magazine provides an overview courses as MBA electives. Our MBA programs will feature of many of the qualities that make a George Washington a STEM-enhanced core education, and starting in the Fall University School of Business education a powerful asset 2020 semester, GWSB will offer full-time MBA students the for success. The articles in this issue — detailing some option of a STEM designation for their Global MBA and of the recent achievements of faculty, students, alumni, Accelerated MBA programs. and staff — illustrate the reason for the School’s upward trajectory and growing reputation as a world-class We have made every effort to address the demanding business education institution. schedules of our MBA students by shortening the time to degree completion. We have also expanded opportunities You have often heard me talk about the GWSB S.P.I.R.I.T. for our graduate students to learn outside the classroom — putting Students first; working to improve students’ and build their professional networks through an Placement outcomes; International in people, programs, impressive array of student engagement programs and practice; reputation for Research; educational and events, including alumni meet-and-greets, industry Innovation; and achieving our mission Together. Given roundtables, and online happy hours. our accomplishments in the face of the historic challenges caused by the COVID-19 pandemic, I believe the response Leveraging our location in Washington, D.C., and a of the entire GWSB community has exemplified that worldwide network of contacts, GWSB has hosted the S.P.I.R.I.T. By working together, we have harnessed our second and third seasons in the George Talks Business expertise, mutual respect, and resilience as we persevere interview webcast series with notable alumni and thought in this difficult time. leaders from the business, government and nonprofit sectors. The series has adapted to the virtual format to Despite the challenges we all share during this time, provide the GWSB community with access to leading we have not lost sight of our commitment to providing thinkers sharing expertise on a range of timely topics students with the knowledge and skills they need to during these “new normal” times. I also invite you to watch compete and succeed in today’s highly competitive and our new George Talks Business Special Mini Series, which rapidly evolving global business environment. features faculty and alumni offering quick insights on current events. We have introduced significant enhancements to both our undergraduate and MBA programs. These changes were The hard work and dedication of GWSB faculty and staff guided by extensive input from all GWSB stakeholders: in our ongoing reimagining of business education has the Dean’s Advisory Council, faculty, staff, alumni, students, earned recognition in the form of this year’s significant and parents —— and especially from our partners in the improvements in our rankings in the annual college business community, including the Dean’s Corporate ratings published by some of the most respected sources, Council. These enhancements have positioned us well for including the Financial Times, the Princeton Review what may be the post-pandemic new-normal. and U.S. News & World Report. We are committed to continued innovation to position ourselves best for the In recognition of the growing market demand for days when the pandemic is behind us. technology and business analytics, beginning in the fall Message from the Dean 2020 semester, two new STEM degrees will be offered, While we have demonstrated adaptability and resilience DR. ANUJ a B.S. in Business Analytics and a B.S. in Information in overcoming our current circumstances, the challenges Systems. In addition, based on feedback indicating that facing the GW Class of 2020 entering an uncertain job students pursuing non-business degrees can improve market remain. In recognition of this situation, I am proud their career placement prospects by a having core to announce GWSB Grants for 2020 GW Graduates, which business education, GWSB will also begin offering a will provide special tuition grants of 25 to 50 percent on MEHROTRA business major for non-business students across the GWSB graduate business programs. The tuition grants university and a selection of interdisciplinary joint-degree can be applied to all GWSB specialized master’s degrees programs in cooperation with other GW schools. Our and credit-bearing graduate certificates. Please see expanded portfolio of undergraduate business degrees the GWSB Grants for 2020 Graduates page for details will now feature Bachelor of Science degrees that also and FAQs. I invite 2020 GW graduating seniors who are include accounting, finance, and marketing in addition to interested in pursuing a graduate business education to a B.S. in business. All our degrees will also have additional take advantage of this program and continue to learn with “Despite the challenges we all share during this coursework in technology, enhancing the skills that are us in the fall semester. time, we have not lost sight of our commitment to needed for success. providing students with the knowledge and skills GWSB’s MBA programs have been enhanced to keep pace with —— and in anticipation of —— the changing they need to compete and succeed in today’s highly demands of the market. New skill-building and Anuj Mehrotra, PhD experiential learning courses will be available in fall 2020, competitive and rapidly evolving global business and students will be able to add at least one graduate Dean The George Washington University environment.” business certificate to their degrees by taking certificate School of Business 2 | GWSB Spring 2020 business.gwu.edu | 3
GWSB NEWS NEWS BRIEF BRIEFS event All About the Benjamin As part of the annual GW Colonials was in Paris representing the fledgling the George Weekend celebration, Dean Anuj Mehrotra United States of America as ambassador Washington hosted a formal unveiling of a bust of to France. The bust came to the United University’s founding father Benjamin Franklin, which States in 1949 as part of the “Merci Train,” possession came into GWSB’s possession at the end of a 49 freight cars loaded with gifts from the when the school long journey that began in France more than French people in gratitude for U.S. relief aid merged with GW 200 years ago. following World War II. It was presented in 1987. Long The historic artwork, which dates to 1777, to Benjamin Franklin School of Accounting held in storage, the Franklin bust is no on was created by Jean-Jacques Caffieri, court (which later became part of GWSB) in permanent public display in the Dean’s sculptor to Louis XVI, while Dr. Franklin Washington, D.C. The statue came into Lobby on the 6th floor of Duquès Hall. event George Talks Business — and Real Estate, and Technology, and Finance, and Higher Ed, and Government, and Fitness, and Baseball . . . Capital Markets Program fellows display their national flags. To date, the program has hosted program fellows from 40 countries. Since its premiere in 2018, “George Talks Business” — or GTB, for short — a series Event of 30-minute interviews has presented an impressive lineup of informative, thought- Capital Markets Program Fellows Enjoy GWSB Holiday Reception provoking and entertaining guests. It has Capital Markets Program fellows from and emerging economies, around the world of the program’s success, we have added featured a wide variety of notable GW more than a dozen nations — as well as to study at GWSB. a second cohort, which began in spring alumni and respected thought leaders from ambassadors and embassy personnel from A unique three-way partnership among 2020, and welcomed program fellows from the business, government and nonprofit their home countries — gathered on the GWSB, the International Finance Côte d'Ivoire, Ethiopia, Gambia, Georgia, arenas. GTB has drawn capacity “in-studio” 6th floor of Duquès Hall for a holiday Corporation and the Milken Institute, Ghana, Kenya, Nigeria, the Philippines, audiences and thousands of online viewers reception at the end of the fall 2019 the program has drawn students from 40 Poland, Rwanda, Sudan, Tanzania and who have logged on for the live webcast of semester. The program brings financial different countries, including the 23 fellows Zambia,” Dean Anuj Mehrotra said. the program. Topics covered have included professionals from banks, as well as capital in the current cohort. technology, leadership, global developments, markets and governments in developing “I am very pleased to report that in light ethics and other timely areas of interest. The second season of GTB featured a stellar guest roster, including: David M. It’s an honor, your honor: Dean Anuj Mehrotra discusses the rewards and challenges of running a city Rubenstein, co-founder and co-executive honor government with Mayor Muriel Bowser. George mascot; Dean Mehrotra warms up for a GTB session with Professor Wins UN Authorization for chairman of The Carlyle Group; Washington Peloton COO Tom Cortese. Below, left, George mascot; and right, Dean Mehrotra warms up for a GTB session with Peloton COO Tom Cortese. Nationals principal owner Mark Lerner, ‘International MSME Day’ whose ballclub won its first World Series Cortese, BA ’02, co-founder, chief operating The United Nations designated and reinforce the achievements of title shortly after his GTB appearance officer and head of product at popular June 27, 2019, as “Micro, Small and humanity. Member states can formally (coincidence?); Nelson A. Carbonell Jr., GW fitness equipment and training company Medium Enterprises (MSME) Day” as propose International Days, subject Board of Trustees chairman emeritus; and Peloton; and to Shanghai for the first a result of a successful lobbying effort to the approval of the UN General District of Columbia Mayor Muriel Bowser. international GTB session with Dr. Xinya by GWSB’s Ayman El Tarabishy, Assembly. While George Talks Business sessions Vivian Wang, founding partner of Beautiful professor of management and Dr. El Tarabishy worked with usually take place on the Foggy Bottom Mind Capital (BMC), board trustee at Fudan executive director of the International Argentina’s permanent mission to Campus, on several occasions the GTB team University, board director at the School of Center for Small Business (ICSB). the UN to draft and introduce the has gone on the road. On location sessions Medical Science of Fudan University, and The UN proclaims International resolution proposing MSME Day. have unfolded nearby and halfway around co-chairman of Fudan University China Days to educate the general public Dr. El Tarabishy is the first college the world. In 2019, George Talks Business Financier Club. on issues of concern, to mobilize professor credited with creating a UN went to New York City to host Charles R. Visit the GWSB website for a complete Dr. Ayman El Tarabishy with Ambassador Martín García Moritán, political will and resources to address International Day. Bendit, BBA ’75, co-chief executive officer list of George Talks Business sessions and Argentine Argentina's permanent representative to the UN.. global problems, and to celebrate of Taconic Investment Partners; to Cherry access to webcasts. Hill, New Jersey, for a session with Tom 4 | GWSB Spring 2020 business.gwu.edu | 5
GWSB NEWS BRIEFS “I’d like to offer graduate Students Faculty Rankings my personal Professors Win Best congratulations C-Suite: ‘MBA Boot Camp’ to our student Paper Award POINTS OF PRIDE: case competition Donna Hoffman and Thomas Novak, teams… They’ve professors of marketing and co-directors GWSB IN THE RANKINGS done GWSB of the Center for the Connected The college and university rankings issued proud — against Consumer, won the American Management annually by respected publications are among the key measuring sticks for higher education. some very tough Association’s TechSIG (Technology and While criteria and metrics vary from source to competition.” Interactivity Special Interest Group) source, these prominent rankings reflect the Dr. Anuj Mehrotra, Lazaridis Prize for the “Best Paper for informed opinions of education journalists Dean of the GW School Research on the Practice of Marketing as and peer institutions — and feedback provided of Business Dean Anuj Mehrotra welcomes students during it Relates to Innovation, Technology and by administrators, faculty, students and alumni. C-Suite 2019, GWSB’s orientation for new GMBA The notable, positive rankings GWSB students. The nine-day program included a student Interactivity.” The article, “Consumer earned in 2019 represent something that we services fair, practical labs on resume writing and and Object Experience in the Internet of elevator pitches, an alumni roundtable, a case achieved together — something of which we Things: An Assemblage Theory Approach,” can all be proud. competition and several just-for-fun activities, including a cookout and a D.C. scavenger hunt. appeared in the Journal of Consumer Research. U.S. NEWS & WORLD REPORT The George Washington University School international of Business was ranked 8th in the nation among the “Best Undergraduate International GW Named UNWTO Business Programs” in U.S. News & World Report’s 2020 Best Colleges Rankings, Affiliate Member maintaining its position in the top 10. The GWSB case competition contestants collect their winnings. survey ranked GWSB 43rd overall among all Don Hawkins (at left), professor emeritus of management and tourism studies, was in St. undergraduate business programs. competition Petersburg, Russia, last fall to accept GW's appointment as first vice chair of the Board of GWSB Shines in Business Case Competitions Affiliate Members of the United Nations World ENTREPRENEUR MAGAZINE/ THE PRINCETON REVIEW Tourism Organization (UNWTO). Pictured with Dr. GWSB students impressed the Team GW, GWSB MBA and GWSB students Pablo Hawkins (from left to right) are: Zurab Pololikashvili, GWSB was ranked among the “Top 25 judges — and the competition — GW Sustainable Urban Planning Wenhammar, Apsara Sankar, UNWTO secretary general; Ana Larrañaga, director, Best Graduate Schools for Entrepreneurs with their business knowledge, students Ramzi Soueid, Jonathan Mustaga Ghasletwala and Isabel Exhibitions Business Unit (Spain) and UNWTO board in 2020” by Entrepreneur Magazine/The chairwoman; and Jens Thraenhart, founding partner, Princeton Review. strategic thinking and problem- Fuller, Jeannie Bellina and Fares Meskers also took third-place Chameleon Strategies (Thailand) and UNWTO solving ability, taking home Al Banna finished third in the honors at the University of second vice chairman. GWSB also earned high marks in the 2021 U.S. News & World Report Best Graduate prize money from business case University of Miami’s “Impact Pittsburgh and Dick’s Sporting Schools Rankings, rising since last year’s competitions in Florida and in Investing in Commercial Real Goods’ “Data Analytics Case competition rankings in three key categories: #53 for its Pennsylvania. Estate Case Competition.” Competition.” full-time MBA (up eight spots from #61 last GW Students Notch Impressive Second-Place Finish in year); #66 for its part-time MBA (up 33 spots from #99 last year); and #8 for international event research Major Case Competition business (up three spots from #11 last year). Professor Leipziger Delivers Key- GFLEC-FINRA Financial Knowledge Study and restructured to embrace and integrate GW was the only D.C. metro area university to be listed in the top 25. note at World Bank Conference more open platform models and new power When asked the “Big Three” financial literacy questions, 44% Danny Leipziger, professor of practice of international structures to facilitate the organization’s POETS & QUANTS of active investors, 32% of workplace-only investors and 30% of GWSB came in at #53 in Poets & Quants’ business and managing director of The Growth the general population provided correct answers. mission of achieving greater impact at scale?” Dialogue, delivered the keynote address to 400 World The teams were given 36 hours to analyze 2019 ranking of MBA programs, up from #63 in the 2018 ranking. The Poets & Quants Bank staffers from around the world at the 2019 A joint study conducted by GWSB’s Global Financial Literacy Excellence Center The GW team celebrates its strong finish in the the case and present unique and sustainable MBA rankings are based on a cumulative, McDonough Business Challenge. Macroeconomics, Trade and Investment (MTI) Forum. (GFLEC) and the FINRA Investor Education Foundation, “New Evidence on solutions. weighted evaluation of rankings released by Dr. Leipziger’s talk, “Development Challenges and the Financial Knowledge and Characteristics of Investors,” found substantial A team of GW students — including three The GW squad was the only one from a Businessweek, The Economist, the Financial the Role of World Bank Staff,” was aimed at motivating differences in financial knowledge and awareness across different investor types. from the School of Business — bested U.S. school (including host Georgetown) to Times, Forbes and U.S. News & World Report. World Bank MTI staff to adjust aspects of their advice When asked the “Big Three” financial literacy questions, 44 percent of active students from 20 other schools to finish advance to the final round. Congratulations to reflect changing global circumstances while engaging investors, 32 percent of workplace-only investors and 30 percent of the general second in the McDonough Business to the team — Jamie Cohen, organizational FINANCIAL TIMES The GWSB MBA program was ranked with developing country officials. Prior to joining the population provided correct answers. The “Big Three” are used to gauge basic Strategy Challenge (MBSC), an annual case science and economics, ’21; Kyle Farrell, real #36 among U.S. schools — and #70 worldwide GWSB faculty, Dr. Leipziger was at the World Bank for knowledge of financial literacy principles. competition hosted by the Georgetown estate and international business, ’21; and Avia — in the Financial Times' MBA ranking. GWSB 28 years and served as vice president for economic policy The study was co-authored by Annamaria Lusardi, Denit Trust Chair of University McDonough School of Business. Chaoyi Zhang, international business and improved by an impressive 20 spots from under three successive bank presidents. Economics and Accountancy and GFLEC academic director. The MBSC tasked student teams with accounting, ’20 — and their coach, Milinda last year’s FT worldwide rankings (#90 in providing a recommendation for “how Balthrop, manager, community of practice in 2019), and 10 spots among U.S. schools (#46 in 2019). can CARE International be transformed consulting and adjunct lecturer. 6 | GWSB Spring 2020 business.gwu.edu | 7
GWSB NEWS BRIEFS faculty award faculty Professor Student Awarded Scholarship to Take Professor Gives Keynote Addresses Part in SABR Conference at Industry Conference Summit in Egypt received a scholarship award to Larry Yu, professor of attend the event. hospitality management and Salah S. Hassan, professor “Topics covered included faculty director of the master of of marketing strategic brand the use of data, analytics in tourism administration (MTA) management and faculty director broadcasting, swing path program, delivered a keynote of the graduate certificate analysis and pitch sequencing, presentation at the MarketHub Professor Larry Yu in Bali, Indonesia. program in marketing and among others,” Mr. Koehn Asia Conference held in Bali, GWSB junior Justin Koehn (third from brand management, delivered the left, above) at the 2019 Society for said. “My favorite panel was a Indonesia. The conference moderated a panel discussion a keynote address, “Building American Baseball Research Baseball presentation on ‘liquid analytics’ was sponsored by Hotelbeds, on traveler experience. Analytics. Sustainable Nation Brand by former major league first a leading b2b accommodation More than 400 delegates Narrative to Achieve Top Justin Koehn, a GWSB junior basemen Carlos Pena. In his and travel ancillary services from travel services, airlines, Ranking,” at the opening session with a sports management presentation, Pena talked about wholesaling platform. destination management of the 4th Narrative Summit, concentration and a minor the use of pitch tunneling and Dr. Yu’s presentation, organizations and hotel held in Cairo, Egypt. Other in statistics, was right in his effective velocity. In addition “Strategies for Growth,” companies in the Asia-Pacific notable opening session speakers element at the 2019 Society for to learning more about baseball focused on innovations region and Middle East included Dr. Hala El Saeed, American Baseball Research analytics, I had the chance to in products, services and attended the event. While at minister of planning, and (SABR) Baseball Analytics meet and talk to famous baseball technology applications; talent the conference, Dr. Yu had the Professor Stuart Levy and Swizzler owner Jesse Konig serve up some gourmet frankfurters. Dr. Mahmoud Mohieldin, Conference, held last spring in statisticians such as Jonathon development; and embodied opportunity to reconnect with senior vice president of the Phoenix. One of Dr. Lisa Delpy Judge, as well as employees of experience for tourist two MTA alumni currently Event World Bank Group. Neirotti’s students, Mr. Koehn Major League Baseball teams.” consumption. Dr. Yu also working at Hotelbeds in China. This conference was Hot Dog! An Insider’s Guide to Success in the Food presented under the auspices of Truck Business Egypt’s President Abdel Fattah Competition The new GW Entrepreneurship and Tourism Lunch-and-Learn Series hosted guest speaker Jesse Konig, El Sisi, and in cooperation with co-founder of the popular food truck business Swizzler, who shared his insights about the food truck the United Nations, the World Students Take Gold and Silver in Case Competition business. He also discussed what he has learned about the skills needed for success as a hospitality Bank and the European Union. Student teams coached by provided sponsorship for the two (GWSB), Shelly Mishra (CCAS), Grace entrepreneur, including crowdfunding strategies, new concept development and team building. The Narrative Summit Anna Helm, associate undergraduate teams. Team one, “Victoria’s Wroblewski (GWSB) and Mikayla Brody Mr. Konig’s visit was the second in the GW Entrepreneurship and Tourism Lunch-and-Learn Series, is the Middle East-North teaching professor of Unsustainable Secret,” competed in the (ESIA). which highlights event, hospitality and tourism entrepreneurship education, while building community Africa region’s largest annual international business and MBA division and won first place in the Each team presented three times during among students and practitioners. PR conference. This year’s director of GW-CIBER, ethics competition. Team two, “Samsung: the competition: a 25-minute case overview Special thanks to the GWSB Department of Management and the GW Office of Innovation and event focused on sustainable and David Ruda, Putting Conflict in Your Hands,” competed and general presentation, a 10-minute Entrepreneurship for sponsoring the series. development and nation GW-CIBER senior research aide, placed in the undergraduate division and won ethics presentation and a 90-second branding, in conjunction with first and second in the 2019 International second place in the ethics category. sustainability pitch. During the trip to Los the League of Arab States’ Business Ethics and Sustainability Case Team one included Justin Dembowski Angeles, students also participated in a mini research Sustainable Development Week. Competition hosted by Loyola Marymount (GWSB), Nicole Simos (ESIA), Lauren career trek focused on sustainable fashion. In his remarks, Dr. Hassan University in Los Angeles. Lamar (ESIA), Max Leo (GWSB) and Olivia It included site visits to Nature USA, a fair- GFLEC Launches Online Financial Education Resource stressed that this is the right GW-CIBER and the GWSB Office of Morgan (ESIA). Team two was made up of trade clothing maker, and Christy Dawn, One in five students lacks open to everyone but are tailored to high schools time for Egypt to strategically Undergraduate Programs and Advising Luis Otero-Bravo (GWSB), Will Desautels a sustainable fashion design house. basic financial literacy, because available research allowed GFLEC design and launch a “One Story” according to leading to develop effective strategies for those grade nation-branding strategy with academic research. The levels. The site is designed for six audiences an emphasis on sustainability Global Financial Literacy involved in financial education: teachers, parents to achieve a top ranking in the Excellence Center and guardians, students, school administrators, country branding index. Further, (GFLEC) at the George policymakers and community members. he stressed that nation branding Washington University School of Business hopes Fast Lane will teach users why financial is a multi-stakeholder concept to change that with “Fast Lane,” an online financial education matters and offer evidence-based that requires involving not only education resource. The site is funded by PwC US, strategies and curricula. For those looking to the government sector but one of the largest professional services firm in the advocate for financial literacy, Fast Lane offers also the private sector, non- United States whose partnership was instrumental tools and worksheets along with external resources governmental organizations, and in getting this initiative off the ground. on how to write a letter to policymakers and how the general public at large. The resources offered through Fast Lane are to build a media campaign. 8 | GWSB Spring 2020 business.gwu.edu | 9
GWSB NEWS BRIEFS INTERNATIONAL event 2019 University of Chile-GWSB Student Engagement • MBA Program Graduates of the 2019 University of Chile-GWSB MBA Capstone Program are joined by GW Center for Latin American Issues Director Kevin Kellbach (bottom row, far left), Professor of International Affairs Sheherazade Rehman (to his right) The GWSB Graduate Student and University of Chile Graduate Engagement team hosts an Industry School of Economics and Business Roundtable on the capital markets in the Professor Leslier Valenzuela Fernández City View Room of the GW Elliott School (to Rehman's right). Also present are of International Affairs. Dean Anuj Mehrotra (bottom, far right) and Professor Alejandra Haddad The Office of Graduate Student Bendekovic (to his left), who is also on Engagement provides students the faculty at the University of Chile. with a series of forums offering important academic and career- research related information. These • Industry Roundtables — GWSB students and their faculty advisor Rodney Lake (right) in Montreal. informative, valuable, outside- designed to provide students competition Professor Receives National Science the-classroom events have the chance to go deeper Foundation Grant proven to be very popular with in discussion with alumni, Undergrads Compete in North-of-the-Border Portfolio Challenge Katina Sawyer, assistant research includes interviewing GWSB grad students. members of the board of The Office of Undergraduate Programs and university finance competition, hosted by challenge in devising an optimal portfolio professor of management, both men and women who • Meet-and-Greets — advisors, employers, and Advising, along with the GW Investment McGill University in Montreal. allocation strategy. The strategy had to received a $185,000 grant champion gender equity in morning (breakfast) or industry leaders beyond a Institute, recently sponsored a team of Approximately 340 participants implement sustainable investment while from the National Science their organizations. It also evening (dinner) events simple networking/meet- three GWSB undergraduate students to comprising more than 100 teams from accommodating the competing interests of Foundation to study gender includes ethnographic case with accomplished GWSB and-greet event. It is a participate in the McGill International 87 universities participated in the first the stakeholders involved and taking into equity and inclusive workplace studies of gender equitable alumni. The Meet-and- chance for both discussion Portfolio Challenge (MIPC). GWSB round. The 25 teams that made it to the consideration climate change risks. behaviors. The research will organizations. The study will Greets provide students leaders and students to team members were Joseph McCluskey, semi-final round and were invited to the MIPC runs the competition in help organizational leaders help lead to measures and best with the opportunity to learn about each other, BBA ’21, Gabrielle Picard, BSF ’21, McGill University Desautels Faculty of partnership with Canada’s leading understand the factors that practices that will drive large- meet and chat with former and for students to get an Dinesh Prabaharan, BBA ’20, Francisco Management to present their proposals institutional managers, including the lead to a gender equitable scale, evidence-based changes students and learn from in-depth, insider’s look at Solorzano, MBA ’20 (advisor), and Rodney to a panel of Canadian institutional asset Ontario Teachers’ Pension Plan, PSP organization, inclusive in organizational systems to their experiences on-campus select industry sectors and Lake, MBA ’03, GW Investment Institute management industry leaders. Investments, Caisse de dépôt et placement behaviors and other positive bring workplace inclusion. and in the workplace in an potential career paths. director and teaching instructor of finance The theme of this year’s challenge, du Québec, CIBC Asset Management, workplace outcomes. Her informal setting. (faculty advisor). long-term environmental sustainability in BlackRock, the Canadian Pension Plan The McGill International Portfolio buy-side finance, centered on a fictional Investment Board, Société Générale, and Challenge is the world’s premier buy-side Canadian province’s asset manager’s Lombard Odier Group. Conference faculty Ready, Set, GROW! Dean Anuj Mehrotra congratulates Raagini Sarkar, Professor Re-elected to Bank Board ’21, vice president of professional development for Alpha Kappa Psi, and Joseph Manzo, ’22, vice William C. Handorf, professor of finance, was re-elected to the board of directors of the Federal Home Loan Bank of Atlanta, which is a $150 president of professional activities for Delta Sigma Pi, billion, SEC-registered wholesale institution. for their excellent work in organizing the “Ready, Set, Grow!” Career Conference. The annual student-run event, presented by the two business fraternities Event faculty and sponsored by KPMG and the GW Student Association, attracted approximately 300 students for I Scream, You Scream . . . GWSB Deans Dish Professor Wins Top Reviewer Award an afternoon of industry-specific panel presentations and the opportunity to meet with recruiters from Out Ice Cream! Herman Aguinis, Avram Tucker Distinguished Scholar and leading companies. GWSB students got a very professor of management, was honored with three awards at the nice back-to-school surprise annual conference of the Academy of Management. Dr. Aguinis at the start of the fall 2019 semester when they were received the Responsible Research in Management Award and greeted with free ice cream the best reviewer-of-the-year award from the journal Academy of in the lobby of Duquès Hall. Management Learning and Education. He also received runner-up Dean Anuj Mehrotra and Associate Deans Vanessa recognition for the Saroj Parasuraman Outstanding Publication Perry and Liesl Riddle Award from the Academy of Management Gender and Diversity in demonstrated their good humor in serving up the Organizations Division for his Journal of Applied Psychology article, cold treats to students, staff “Gender productivity gap among star performers in STEM and and fellow faculty members. other scientific fields” (with co-author Young Yi). 10 | GWSB Spring 2020 business.gwu.edu | 11
GWSB NEWS BRIEFS competition Record Turnout for ‘Pitch George’ Competition More than 200 students, alumni and staff gathered to participate in earned an opportunity to work with a mentor and compete in the the 12th annual “Pitch George” Competition. Seventy-five student GW New Venture Competition. RESEARCH teams presented their pitches to more than 50 judges, and the Dr. Solomon thanked Dean’s Advisory Board members Rich top 15 teams were selected to compete in the final round. George DiPippo and Ken Chaletzky, and Amy Millman, president of Solomon, professor of management and director of the Center for Springboard Enterprises, for their invaluable support in making Entrepreneurial Excellence, said this was the largest gathering in the it possible for a record number of students to participate in the history of the event. competition, as well as the judges who gave up their Saturday to Dean Anuj Mehrotra attended the final pitches and presented officiate over the event. THAT THAT cash awards totaling over $8,000 to the winning teams, who also Final round contestants get ready to make one more pitch. MATTERS By Herman Aguinis YOU CAN HELP A GW STUDENT blossom. Donor generosity helps ensure qualified students, regardless of financial resources, can earn a top-notch education and take full advantage of the GW experience. Herman Aguinis is the Avram Tucker Distinguished Philanthropy helps our students’ dreams grow, and you have the power to Scholar, professor of management and chairperson of the make a difference. Department of Management. In November 2019 he was Make your gift to the ranked among the top 112 most influential business and GW School of Business today. economics researchers in the world. He has been elected go.gwu.edu/givetogwsb president of the Academy of Management, the oldest 800-789-2611 and largest organization for management scholars and educators. More information, including many of his articles, is available at www.hermanaguinis.com DAR3839 12 | GWSB Spring 2020 business.gwu.edu | 13
Which are the The single most critical difference between on top management teams by Margaret . Some Intriguing the top business schools and the rest is that Ormiston, associate professor of best business they not only disseminate knowledge, but management. Questions — and schools in the they create knowledge. A business school GWSB also supports academic research Research-based that creates knowledge employs faculty through more than a dozen research centers, world and why? who teach evidence-based information each of which has contributed significantly Answers Of course, rather than opinion. Also, the research to the greater good of business and society The goal of our most recent research is the best business schools that they create is useful for managers and at large — as well as the reputation of to answer the following questions: organizations to improve their performance GWSB — by producing and disseminating have a lot of financial 1. How do employees and enhance employee well-being. research that truly matters. Our research resources, nice buildings, In fact, it is also useful for policymakers. centers are world renowned as thought find meaningfulness and phenomenal IT And, it is the latest research that motivates leaders in their respective disciplines. at work? What is the role of corporate social infrastructure. Also, the best alumni to remain engaged — precisely The Center for the Connected Consumer, because they want to make sure their headed jointly by Donna Hoffman, Louis responsibility? How business schools attract the can organizations knowledge is current. This is why the best Rosenfeld Distinguished Scholar and best professors, students business schools are the best. They are not professor of marketing, and Thomas Novak, use corporate social and staff, and their loyal just brokers of knowledge that is produced Denit Trust Distinguished Scholar and responsibility as a way to engage their alumni remain engaged long elsewhere. They are the ones who produce professor of marketing; the Center for the knowledge themselves — they are the Real Estate and Urban Analysis (CREUA), workforce and reduce turnover? after graduation. And, the engines of the 21st-century knowledge directed by Christopher Leinberger, Louis 2. best business schools have economy. Rosenfeld Distinguished Scholar; and the great global brands and Global Financial Literacy Excellence Center reputations. The question is “The single most critical difference (GFLEC), led by Annamaria Lusardi, Denit Trust Chair of Economics and Accountancy, “how did they get there?” between the top business schools have all earned international recognition for The answer is surprisingly and the rest is that they not only their groundbreaking research. 3. simple and straight forward: disseminate knowledge, but they create knowledge.” Research. RESEARCH: WHAT IS IT ALL ABOUT? To me, being a researcher is not 4. The George Washington University — something I do, and the George Washington University but who I am. School of Business — are well aware of these It is a calling. facts and place significant value on academic The goal of our research as a vital component in fulfilling research, and I their mission as leading educational emphasize our 5. (Top photo, left to right) Dr. Herman Aguinis and his doctoral students: Isabel Villamor, Hannah Kremer, institutions. Our faculty members receive research because Kelly Gabriel, Rui Wang and Soolim Park. Dr. Aguinis’s doctoral students work closely with him and play an enthusiastic encouragement and full it involves important role in his research. A number of them have co-authored published research papers with him. support for their research from Dean Anuj numerous Performance Management Mehrotra and Associate Dean for Faculty for Dummies, by Herman GWSB students data-analytic techniques. We publish results dissemination and impact of research 6. and Research Vanessa Perry. And we have Aguinis, Ph.D. and colleagues, is of our research in peer-reviewed journals generated at GWSB. responded. to help improve (such as the Journal of Management) but also I am very proud of the research produced organizations and society while at the in publications accessible by thought leaders “The goal of our research, which by my GWSB Department of Management same time enhancing individual well-being. (such as Business Horizons), the popular involves numerous GWSB students colleagues. It’s a very long list and I Also, the goal of our research is to create press (such as The Wall Street Journal) and and colleagues, is to help improve 7. How can we link individual, team, apologize I cannot name all of them, but, knowledge that is useful and actionable— broadcast widely through social media. organizations and society and at the and firm goals with the purpose of consider research on leadership by James that we share in the classroom and in Of course, our research is also published same time enhance individual well- achieving a firm’s strategy? Bailey, Hochberg Professorial Fellow of organizations and society at large. In our in books. I am particularly proud that my being. Also, to create knowledge that Are you intrigued? On the next page, Leadership Development and professor of research we use databases, data from surveys most recent book, Performance Management is useful and actionable — that we share I will provide brief summaries of what In 2019, Dr. Herman Aguinis was ranked among the top 112 most influential business management; on virtual teams by N. Sharon and interviews, experiments and computer for Dummies, includes the latest research in the classroom and in organizations we found and emphasize how our and economics researchers in the world. Hill, associate professor of management; on simulations. We combine different types of on the topic, but in a way that is widely and society at large..” research informs practices. diversity and inclusion by Katina Sawyer, research designs, measures and data with accessible — thereby enhancing the assistant professor of management; and state-of-the art quantitative and qualitative 14 | GWSB Spring 2020 business.gwu.edu | 15
GWSB ALUMNI PROFILES ANNA N’JIE-KONTE MBA ’14 HELPING YOUNG INVESTORS DARE TO DREAM By Mary A. Dempsey Anna N’Jie-Konte, MBA ’14, always liked She became president of the GW the same class,” said Ms. Diallo. “We were her work as a certified financial planner, African Business Association. Ms. N’Jie- all full-time working people so our classes Herman Aguinis, Avram Tucker Distinguished Scholar, professor of management, and chairperson of the GWSB Department of Management advising people with net worth between Konte, who speaks English, Spanish, French were in the evenings and on Saturdays. She $5 million and $20 million on how to build and some Portuguese, was also president of and I connected because we both have ties their portfolios. When she was ready to the National Black MBA Association. to Africa — I am from Guinea — and she WANT TO BECOME AN INNOVATION Journal of Management, March 2019 performance relation by pitting various launch her own firm, she stayed in the wealth Family connections to Africa — both spoke French.” LEADER? HERE’S HOW Corporate social responsibility (CSR) theoretical rationales and mechanisms management arena but set her sights on her father and father-in-law grew up in Ms. Diallo described her classmate “Innovation leadership: Best-practice focuses on many types of stakeholders and against each other. The main finding? As a a demographic she felt was underserved: The Gambia — made her and her husband and friend as “extremely smart, driven and recommendations for promoting outcomes, including stakeholders outside leader, it is critically important that you have younger workers. consider ways to build ties to west Africa. ambitious.” She noted that Ms. N’Jie-Konte employee creativity, voice, and knowledge of the organization and outcomes that go a very good relationship with your followers “I want to help first-generation wealth (Her mother is Puerto Rican.) Ms. N’Jie- remained dedicated to her classwork even sharing” — Hannah Kremer, Isabel Villamor far beyond financial results. CSR expands — and this is even more important than your builders — 30- to 40-somethings,” said Ms. Konte’s husband works for the U.S. through a pregnancy. and Herman Aguinis, Business Horizons, the notion of work to go beyond a task, job, ability to provide them with resources and N’Jie-Konte. “Traditionally, big firms work Department of State and frequently travels “She was in every class. She did her February 2019 intraindividual, intra-organizational and rewards. with older people who already have wealth to Africa. midterms, delivered her baby girl a week Innovation — the implementation of profit perspective, and provides an ideal and want to grow it more. The fees they “We have African roots and we have later and then came back to class so she creative ideas — is one of the most conduit for individuals to seek and find CONCLUSIONS charge are a percentage of your assets so three young daughters and we’d like them to wouldn’t lose the semester,” said Ms. Diallo, important factors of competitive advantage meaningfulness through work. In an age when so many people talk about they are most interested in already-wealthy have a connection to Africa,” Ms. N’Jie- vice president of Mid-Cap Financial. “She in 21st century organizations. Yet, leaders do “fake news,” implementing organizational people.” Konte said. “That was a huge motivator for might have made up a class or two in the not always encourage employee behaviors HOW TO BE THE TYPE OF practices based on research rather than In August 2019, Ms.N’Jie-Konte opened me to want to start my own business that summer but she walked across the stage at that are critical for innovation. In this LEADER THAT BRINGS THE opinion is more important than ever. Dare to Dream Financial Planning “to would allow me to work remotely anywhere commencement with the rest of us.” paper, two GWSB doctoral students and BEST PERFORMANCE OUT OF The best business schools are those that work with people like me, who are the in the world.” In addition to her new company, Ms. I integrate existing literature on critical YOUR EMPLOYEES not only disseminate knowledge, but first in their families to be educated for a She currently lives in the D.C. area, but N’Jie-Konte in February debuted a podcast, factors that serve as antecedents of creativity “Leadership behaviors and follower more importantly create knowledge. profession, people who are trying to find her husband is likely to have a temporary First-Gen Realness, that addresses the and innovation, and offer evidence-based performance: Deductive and inductive I am incredibly fortunate to be part of the the best way to structure their finances and posting in Nigeria later this year. When that experiences of first-generation Americans. recommendations for managers to become examination of theoretical rationales GWSB family, which allows me to work with become the first in their families to build happens, the family will move to Abuja. She hoped GWSB students are among those innovation leaders. and underlying mechanism” — Ryan K. talented colleagues, students and alumni in wealth.” “As an undergraduate, I was a literature who identify with some of its messages. Gottfredson and Herman Aguinis, Journal identifying challenging questions and then Much of her expanding client base has major and I never took a single business Portfolio management for people with HOW TO USE CORPORATE SOCIAL of Organizational Behavior, May 2017 providing research-based answers that we come from personal recommendations. class. So it was in the MBA program that student loans is one of Ms. N’jie-Konte’s RESPONSIBILITY TO DO GOOD AND There are competing theories and use to teach our classes and also inform Rather than a brick-and-mortar operation, I learned everything I needed to manage a special interests. She said it became part of DO WELL explanations for why the impact of leader practices and policies with the goals of she interacts with clients virtually. business, front to back,” she explained. “I her repertoire when a clients came to her “On Corporate Social Responsibility, behavior is stronger or weaker on follower enhancing individual and firm performance Ms. N’Jie-Konte, who grew up in New learned how to structure a business, market with a “staggering” level of student loan Sensemaking, and the Search for performance. We conducted a large-scale as well as individual well-being. GWSB York City, enrolled in GWSB’s Accelerated myself, create a brand.” debt. She began talking about how student Meaningfulness through Work” study involving more than 900,000 people MBA program in 2012 with an eye on Ms. N’Jie-Konte said “the biggest plus” loans affect future wealth and is working on — Herman Aguinis and AnteGlavas, to clarify the leadership behaviors-follower international business. Owning a business from her time at GWSB came in the form getting that message to GWSB students. interested her even then, but her focus of the lasting relationships she built, among “I see it as a way to give back, by wasn’t on wealth management. Rather, she them her ongoing friendship with Assiatou talking to graduate students about setting was looking at business and investment in Diallo, MBA ’14. themselves up for success with their student Africa. “I met Anna in in 2014 when we were in loans,” she said. 16 | GWSB Spring 2019 business.gwu.edu | 17
Ultimately, the renovated career center will serve as a hub for collaboration and innovation. But the recent changes…go far beyond interior design. GWSB’s F. David Fowler Career Center What Mr. Strassman discovered during The Career Action Plan consists of seven (FDFCC) has undergone an impressive this and similar stops on his “listening tour” steps: makeover. The center’s extensive physical was that there were students who weren’t 1. renovation was designed to focus on aware of the services the career center 2. Research THE NEW openness and collaboration. Private offered and hadn’t begun to map out a 3. offices that once faced the hallway now career plan. This needed to change. Students 4. face inward. Walls that separated the needed to know that the career center was 5. career consulting team from the employer there for them — and they needed a “road 6. F. D DA AVID FOWLER relations team have given way to pods and map” to guide them in how they could best 7. standing desks designed to spark impromptu make use of its services. meetings and brainstorming sessions. A The seven steps serve as building blocks spacious conference room will allow career THE CAREER ACTION PLAN designed to help students identify and consultants to provide students with group Mr. Strassman and his team launched pursue a promising career path. Students CAREER CENTER coaching, in addition to individual coaching. an in-house publicity campaign aimed at receive testing early in their freshman Ultimately, the renovated career center increasing student — as well as faculty, year to give them a sense of their career will serve as a hub for collaboration and staff and alumni — awareness of the F. direction and choice. The self-assessment innovation. David Fowler Career Center and set to and visioning step of the career action plan is But the recent changes at the FDFCC go work drawing up that road map. The result fluid and accounts for changes in preferences By Brian Citizen, far beyond interior design. The career center was the Career Action Plan, which is the as students come into their own. It takes Assistant Director, Employer Relations, has developed a new approach to fulfilling core of the Fowler Center’s new approach account of who they are, what they want to F. David Fowler Career Center its mission of helping GWSB students to comprehensive career management do, how they see themselves and how they achieve their career goals. Building on the services. The plan allows students to track see themselves using their skills. solid foundation left by FDFCC founder their career search activities on the path to Once the students have a better and former Executive Director Gil Yancey, employment, while providing the center’s understanding of who they are and what they Mark Strassman, the center’s new executive career consultants and employer relations want to do, they then work with the career director, and his team have put together team with a blueprint to assist students in consultant to research and discover how a comprehensive strategy to deliver “red reaching their goals. their current choices align with that path. carpet” career management guidance. FINDING OUT WHAT STUDENTS WANT AND NEED FROM THE CAREER CENTER Mr. Strassman spent his first weeks at GWSB meeting with students and collecting feedback on what students wanted — and needed — from the career center. On a Monday afternoon during the 2019 fall semester, a finance course was interrupted for an off-subject presentation. Professor Rodney Lake introduced Mr. Strassman to his students. The introduction alone would have helped students get connected to the career center, but Mr. Strassman took it a step further and shared a presentation, conveying his vision for helping students, staff and employers partner to achieve better employment outcomes. The career center remained open for business throughout its extensive physical renovation 18 | GWSB Spring 2019 business.gwu.edu | 19
The research step involves a coordinated Mehrotra’s first principle of always putting effort to examine industries, employers students’ interests first. “We are constantly and mentors who can help students find a asking the question, ‘Is this better for the strategic match. Once students have made students?’” said Mr. Strassman. “If the strides in the practical research step, they answer is yes, then we do it.” can put the finishing touches on resumes and cover letters to appeal to a very specific COLLABORATION: THE KEY TO audience — potential employers in their MAKING THE PLAN WORK chosen area of career interest. Serving a population of more than 3,000 Students aren’t the only ones researching. graduate and undergraduate students can Employers have more tools than at any point seem like an overwhelming challenge for in history to learn about job candidates. the relatively small F. David Fowler Career As employers evaluate resumes and cover Center staff, but Mr. Strassman believes Brian Citizen, assistant director, letters, they are doing their due diligence his team is more than up to it. The key is a employer relations, F. David Fowler Career Center by also perusing candidates’ social media foundation of collaboration. profiles. Mr. Strassman has encouraged a culture The fourth step in the career action that emphasizes mission over task, breaking The key is a plan helps students put their best foot down job-function silos and encouraging forward and build a professional brand and collaborative opportunities. “If you have a foundation of reputation to be reflected not just in person, job, and it’s your sole responsibility to do collaboration… but on numerous professional social media that job, you’re lonely and siloed,” said Mr. (Clockwise from top left) F. David Fowler Career Center Executive Director Mark Strassman conducts a staff meeting in the FDFCC’s new conference room; Kathleen Duffy, FDFCC senior director of graduate and undergraduate career development, and Mark Strassman go over the Career Development Plan; FDFCC Senior Career platforms as well. Strassman. “One plus one ordinarily equals Consultant Lawrence Lo (right) provides one-on-one career counseling. a culture that Once branded, students are ready to start more than two. I’ve often found that there emphasizes building a network and sharing their stories is strength in teams and numbers.” “Relationships take years to build. Over ACCESS: ELITE, NOT ELITIST to equip students with skills needed for mission over task, via online and offline channels. Students The employer relations and student the years we have built relationships with Since joining GWSB, Mr .Strassman success in today’s marketplace. Alumni participate in a series of seminars and hands- coaching teams still “own” their jobs, but students, alumni and employers while has focused building upon the work of his are an especially critical component of the breaking down on tutorials to help them better understand they are not alone. This philosophy has priding ourselves on red carpet service,” she predecessor, and he has readily recognized CoP’s blueprint. Alumni share industry job-function silos the intricacies of building and properly reshaped the career center’s environment, said. “It’s important to carry that into the the value of many of the center’s existing specific knowledge with students in three accessing a network. If the preceding steps generating positive energy through the future.” programs. Rather than replacing them, he ways: skills-training workshops, one-on-one and encouraging are executed well, students will begin spirit of collaboration. In Mr. Strassman’s view, has been committed to taking what has mentorship, and sponsoring real world pro collaborative receiving interviews. collaboration should lead to worked well for GWSB students and making bono consulting engagements. The Fowler Career Center career BUILDING A TEAM innovation. He knew that in order it work even better. “The CoP is a great opportunity for opportunities. consultants engage the students in a series In Mr. Strassman’s view, collaboration to innovate he needed experienced Take for example the Consulting alumni to give back and elevate our brand in of mock interviews of all types to prepare should lead to innovation. He knew that in partners who naturally espoused Community of Practice (CoP), a rigorous the marketplaces,” said Milinda Balthrop, them for their opportunities, no matter the order to innovate he needed experienced a positive and collaborative spirit. two-year program in which students gain manager of the Consulting Community of industry. Behavioral, case study, online and partners who naturally espoused a positive interview and career readiness through Practice program. “Through the program, in-person team and individual interviews and collaborative spirit. One of Mr. Strassman’s first searches to immersive experiences. Previously, our alumni become a part of a self- are all reviewed. This inevitably leads to the He found a kindred spirit in Kathleen complete the career services team was for admission to the program had been highly sustaining community in which they help seventh and final step where students are Duffy, who was recently promoted to senior a senior career consultant to help serve competitive and highly selective. Mr. students succeed and those students return prepared to manage the offer process to director of graduate and undergraduate GWSB’s growing international population. Strassman wanted a program that was as mentors upon graduation.” ensure they are maximizing compensation, career development. Ms. Duffy’s passion for He found the perfect candidate in Lawrence inclusive, not exclusive. Elite, not elitist. training and transition opportunities. The innovation and mentorship initially drew Lo, who spent the past 16 years in China Now, every GWSB student has access to the THE “NEW” F. DAVID FOWLER plan, in its totality, allows the career center her to the career center, where she taps her providing corporate training and education program, although each must perform at an CAREER CENTER IS OPEN FOR to build a relationship with students early experience in building teams in start-up for Chinese professionals seeking to interact elite level to maintain access. Mr. Strassman BUSINESS on in their journey, providing clarity at every environments, leadership development with Western culture. “For a lot of the likens the process to every student starting a With its all-new physical appearance and step. and coaching. She was initially recruited international students, they already have an class with an A grade — and being required layout — and a new approach to its mission In addition to the Career Action Plan, Mr. to launch career services for GWSB’s extra hurdle while looking for jobs in the to work hard to maintain it over the course — GWSB’s F. David Fowler Career Center Strassman wanted to ensure that the career undergraduate population. Now, she market,” Mr. Lo said. “I am trying to help of a semester. is ready to serve the career management center was committed to pursuing its goals plays a key role in stewarding successful them have a level playing field.” The CoP’s dedication to inclusivity needs of its diverse student body. You can and fulfilling its mission guided by positive strategies for undergraduate students while extends beyond student eligibility. The read about the center and its programs energy, collaboration, innovation and access developing new ones for the graduate program represents a shared commitment online at https://business.gwu.edu/career- for all — while exemplifying Dean Anuj students. among students, alumni, faculty and staff center, or if you’re on campus, please stop by and visit. GWSB 20 | GWSB Spring 2020 business.gwu.edu | 21 SB_1516_53
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