RE/MAX SUN PROPERTIES - PROPERTY MANAGEMENT DIVISION - REMAX Sun Properties
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RE/MAX SUN PROPERTIES
PROPERTY MANAGEMENT DIVISION
Property Investment is one of the best wealth building mechanisms available in America today.
At RE/MAX Sun Properties, we believe our role is to assist our clients with the education process of
choosing the right real estate for their needs, and to help manage the property for profit,
appreciation, risk reduction, and – ultimately – an enjoyable experience.
OUR MISSION IS TO:
Provide an unmatched guest experience for the tenants and guests who rent properties from our owners
Make the owner experience as clean and simple as possible,
treating the investment with the same care as we would our own
RENTALS | SALES | VACATION PROPERTIES | LONG TERM RENTALS
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
LETTER
OUR RENTAL PROGRAM
Dear Property Owner,
Thank you for your interest in our property management and seasonal rental services. RE/MAX
Sun Properties is pleased to provide you with all the facts about the benefits of joining our rental
program. In this information you will find:
• An introduction to RE/MAX Sun Properties
• Details on our professional property and rental management services
• The costs involved in using our service
• How you can sign up for the service
• Frequently Asked Questions
The decision to offer your home to tenants/visitors to the area involves considering many aspects:
First, your home represents a substantial investment in time and money on your part. It is of the
upmost importance that this investment be protected at all times, a promise that RE/MAX Sun
Properties’ reputation has been built on.
Second, at RE/MAX Sun Properties, we are determined to maintain the condition of your home
while occupied by others. We perform preventative maintenance as if the property were our
own. We provide personalized inspections as needed by our qualified personnel on a mission
to maintain the best physical conditions possible.
Third, the main incentive to participate in our program is to make money. For us, this priority
equals the other two ... we are here to make you money! Our marketing program and knowledge
of the local market will position your property for maximum market exposure, high occupancy
and high market rates. This results in increased rentals that translate into more money for you!
Thank you for allowing us the opportunity to help you to maximize the potential of your invest-
ment property’s p
otential. We will work diligently to ensure that your expectations are always
properly met and we hope to even deliver pleasant surprises to you throughout our relationship.
Sincerely,
Dawn Woods Dori Wittrig, President
Operations Manager, Realtor® Designated Broker
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
PROPERTY MANAGEMENT
EXPERIENCE
EXPERIENCE, EXCELLENCE
AND
PROFESSIONALISM
RE/MAX Sun Properties has over 10 years of experience in the rental and property manage-
ment industry and currently represents properties in the high demand areas of Fountain Hills
and Northeast Scottsdale.
RE/MAX Sun Properties is a locally owned and operated real estate company specializing in
residential sales, rentals and property management. The company enjoys a stellar reputation
within its market areas, having been operated successfully in a key marketing location on the
Avenue of the Fountains almost since its founding in 2001. The hallmark of the company is its
superior marketing effort, expressed through sophisticated custom marketing collaterals and
events that are intended to promote the area as the finest lifestyle choice in the United States.
The team at RE/MAX Sun Properties are all seasoned professionals, each with impressive real
estate careers that often include owning their own real estate companies. The mantra of the
company is: “We treat our client’s investment as if it were our own.”
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
PROPERTY MANAGEMENT
FEATURES
PROPERTY MANAGEMENT
AND
SEASONAL SERVICE
• stablish rental rates consistent with current market conditions by using reasonable efforts
E
to lease the property
• Advertise and promote the availability of the property with high level marketing tools:
> Professional photography of each property
> Promotion in local MLS, through various web channels and online marketing
• Exercise reasonable care in the selection of residents
> Qualify interested parties through a credit check, background check, and verbal and
written verification of income, employment history, and rental history
> Tenant counseling to establish expectations for property use and payment discipline
• Relay feedback on traffic/responses from prospective tenants
• Show your property to prospective tenants in order to secure your property
• Prepare the lease agreement
• Complete a “Pre-Move In” and “Move-In inspection
• Issue keys, obtain confirmation of utility set up, issue documents pertaining to the HOA
(if applicable)
• 24/7 On-Call emergency maintenance
• Reputable service vendors to quickly, efficiently and cost effectively provide Cleaning
Services, Building Maintenance, A/C Maintenance & Repair, Landscape … and more!
We work hard to make sure your property is in highly marketable condition throughout
our handling of it. Our goal is to ensure that your property values will remain in the top tier
of its value opportunity.
Continued to next page
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
PROPERTY MANAGEMENT
FEATURES
Continued from previous page
The benefits of the program are:
• Check-in maintenance inspection
• Check-out maintenance inspection
• Check-out cleaning in 24-48 hours
• Better property owner satisfaction
• Better renter satisfaction
• MLS markets the home to all Valley Realtors**
**Additional Fees apply
What costs are involved in using our service
• A one-time $50 fee for property set up
• Management Fee – 12-15%
• For vacant homes and seasonal rentals,
an inspection fee of $49 includes turning
water valves on and off, checking for
leaks, making sure all the windows and
doors are secure, replacing light bulbs,
changing air filters, replacing batteries in
any device that needs them, inspecting pool
equipment and landscaping. (Optional)
• MLS listing – This service is optional.
The MLS listing gives all Valley Realtors
access to view and show your property.
A 3% co-broke commission is usually
offered.
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
PROPERTY MANAGEMENT
FAQs
Our experience has provided us with a list of frequently asked
questions to which we also offer responses based on this same
experience. The FAQ’s are shown below.
When can I expect to see my property on the Internet and
Multiple Listing Service?
As soon as inventory is completed and pictures taken, the
information is sent to our web master and takes just a few
days. The MLS listing is optional. We recommend listing your
property in MLS. This is completed upon receiving the property
information sheet and the residential rental profile sheet.
When do I get my accounting report and what funds are included in the check?
The reports are mailed on or before the 15th of each month for activity for the current
month. Included in each check will be funds from any reservation or tenant. Rental taxes are
collected from the tenant and paid directly to the Arizona Department of Revenue and will
appear on your statement as a pass through expense. Also, any repair expenses paid on
your behalf will be deducted on your owner’s statement.
What about maintenance repairs & charges?
• Maintenance repairs will be completed on your property based on the Management
Agreement dollar limit, anything over the dollar limit you will receive a telephone call
before work is started unless it is an emergency.
• In the event of an emergency that affects human safety or has the potential of damaging
property to a greater degree, a service professional will be dispatched immediately.
What are my housekeeping charges?
• This depends on the size of the home. Seasonal rental cleaning fees are billed to the
guest. Long term unfurnished units vary from $130-$350.
• For seasonally occupied homes, two deep cleans per year are likely needed at your
property at a cost determined by size of home. This will include carpet cleaning if needed.
However, carpet cleanings are not limited to just two, as they are based on necessity.
Why do I have to provide a copy of my insurance certificate?
Owners must show proof of insurance. Please note that RE/MAX Sun Properties must be
listed as “co-insured” or “additional insured” on the policy.
Continued to next page
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268
PROPERTY MANAGEMENT
FAQs
Continued from previous page
What do I get for the management fees I pay?
• Reservations for seasonally occupied properties • Advertising & Marketing
• Tenant screening • Lease preparation
• Move-in walk thru • Move-out walk thru
• Rent collection and disbursement of rental taxes to Arizona Department of Revenue
• Notice service in the case of late rental payments (“5 Day Notice”)
• Eviction processing when necessary (additional attorney fees may apply)
• Capable staff available to answer questions and resolve all guest and/or owner problems
• On-call status for emergencies, 24 hours a day, 7 days a week
• Professional Photography
• Inspections designed to monitor property condition and to provide property enhancement
recommendations and scheduling of services
• A monthly disbursement of rents and complete ledger detail of all income and expenses
for the month
• Annual 1099 for all income and expenses, including rental taxes paid
• Payment to Vendors for work completed during the rental month. Peace of mind
If I am a non-US citizen, what are the requirements in the US pertaining to taxes?
Non-US citizens that receive rental income in the US are required to have a US Taxpayer
Identification Number (TIN). Information about this requirement can be found on the IRS
website. Canadian citizens are required to complete a W-8ECI form to register with the
Internal Revenue Service.
Who should I call at RE/MAX Sun Properties?
Please contact Dawn Woods. She can be reached at (480) 837-9801 or (480) 703-1005.
Email: DawnW@SunPropertiesAZ.com
READY TO SIGN UP?
To sign-up or learn more about property management and seasonal rentals, please contact us!
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268PROPERTY MANAGER
VACATION RENTAL FACTS
Making money from your vacation home isn’t as simple as just putting a listing up on a website
and hoping for the best. You have to know what you’re doing. How well, or poorly, a property
is managed directly impacts how profitable it will be. To make the most of your investment it’s
a wise choice to hire an expert.
But how do you know when you’ve got the right one?
There are a lot of decisions that go with choosing a Property manager. Whether it’s your first
vacation rental or you’re leaving one management company and hiring a new one. Typically
you don’t live near your vacation property, so its critical that you choose a manger you can
trust. You want to know that your investment and your guests are in good hands.
Many companies and individuals tout themselves as Property managers. Knowing these 10 crucial
facts ensures that you are contracting with a qualified company that can meet your needs and
goals, save you time and make you more money.
Property inspections:
1 L icensed to do Property Management.
Many Companies are not. 6Do you check on my home,
inside and out, when the property
2
Management fee policy:
What do they cover?
isn’t rented?
amage policy:
D
7
3 arketing strategy:
M
How do people find my home to
What happens if there are damages?
Maintenance procedure:
rent it?
8How do you handle maintenance?
4 esponsiveness:
R
How easy is it for me, or my
tenant to reach you?
9 ommunication:
C
How do you communicate with me?
5
Tenant caliber:
What is your tenant screening
10
Taxes and bills:
Do you collect and pay the
and check-in process? appropriate city and state taxes?
When you are armed with these facts, you set yourself up for success with your property.
www.SunPropertiesAZ.com | 480-837-9801 | DawnW@SunPropertiesAZ.com
16704 E. Avenue of the Fountains | Suite 101 | Fountain Hills, AZ 85268You can also read
