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RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
SPAC CAPTIVES: ‘Blank check’ companies examine D&O options in tough market - PAGE 4

                                                                           MAY 2021

 SPECIAL
 REPORT
 CLAIMS
 MANAGEMENT
 PAGE 22

                                         RANSOMWARE
                                         PROTECTIONS
                                             Cyber defenses need rethink
                                              as hackers step up attacks
                                                       PAGE 16
RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
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RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
PRESIDENT
Steve Acunto
(Greenwich)
sa@businessinsurance.com

                                                                                                                                                                                       COVER STORY
PUBLISHER
Keith Kenner
(Chicago)
kkenner@businessinsurance.com

EDITOR                                                                                                                                                                                 Companies have faced a surge
Gavin Souter                                                                                                                                                                           in ransomware attacks during
(Chicago)
gsouter@businessinsurance.com
                                                                                                                                                                                       the pandemic as employees
                                                                                                                                                                                       shifted to working from home.
DEPUTY EDITOR
Claire Wilkinson                                                                                                                                                                       But experts say businesses
(New York)                                                                                                                                                                             can reduce the threat by
cwilkinson@businessinsurance.com
                                                                                                                                                                                       focusing companywide on
ASSISTANT EDITOR
                                                                                                                                                                                       security, developing an
Louise Esola
(New Orleans)                                                                                                                                                                          incident response plan and
lesola@businessinsurance.com                                                                                                                                                           maintaining a separate data
SENIOR REPORTER                                                                                                                                                                        backup system. PAGE 16
Judy Greenwald
(San Jose)
jgreenwald@businessinsurance.com

REPORTER
Angela Childers
(Chicago)
achilders@businessinsurance.com
                                                        INSIDE
REPORTER
Matthew Lerner
(New York)
mlerner@businessinsurance.com

COPY CHIEF
                                                                                                           SPECIAL REPORT: CLAIMS MANAGEMENT
John Obrecht                                                                                               The workers compensation industry is seeing a decline in opioid prescribing but a
(Chicago)                                                                                                  concerning uptick in the use of more-expensive alternatives. Meanwhile, the pandemic
jobrecht@businessinsurance.com
                                                                                                           has strengthened the advocacy approach to comp claims. PAGE 22
COPY EDITOR
Brian Gaynor
(Portland)
bgaynor@businessinsurance.com                                                                                 NEWS ANALYSIS                        SPAC CHALLENGES
ART DIRECTOR                                                                                                                                       SPAC sponsors are exploring captives as a D&O solution,
Jeremy Werling                                                                                              FOR BREAKING NEWS                      but they may not be an exact fit. PAGE 4
(Cincinnati)
jwerling@businessinsurance.com                                                                                COVERAGE, VISIT

DIRECTOR OF RESEARCH,
                                                                                                           businessinsurance.com                   VACCINATION MANDATES
PLANNING AND INSIGHTS                                                                                                                              Employers are treading lightly when it comes to requiring
Andy Toh                                                                                                                                           COVID-19 vaccinations for their employees. PAGE 8
(Chicago)
atoh@businessinsurance.com

MAJOR ACCOUNTS DIRECTOR -                                                                                                                          INTERNATIONAL
NORTHEASTERN U.S. & INTERNATIONAL                                                                                                                  Ivory Coast is the leading market in the CIMA region,
Ron Kolgraf
(Boston)                                                                                                                                           attracting foreign-owned insurers and reinsurers. PAGE 12
rkolgraf@businessinsurance.com

SENIOR VICE PRESIDENT,
BUSINESS DEVELOPMENT
Stephen Acunto
(Princeton)                                                        PERSPECTIVES
stephen@businessinsurance.com

HEAD OF SALES, EVENTS
                                                                   Dealing simultaneously with ADA, FMLA and
                                                                   workers comp laws is akin to whack-a-mole,
                                                                                                                                                         VIEW FROM
& REPRINT SALES MANAGER
Susan Stilwill
                                                                   writes Robin E. Shea of Constangy, Brooks, Smith                                        THE TOP
(Nashville)                                                        & Prophete LLP. PAGE 31
sstilwill@businessinsurance.com

VICE PRESIDENT OF MARKETING                                                                                                                        DAVID POMS
Brian McGann
(Buffalo)                                                                                                 OFF BEAT                                 Poms & Associates
bmcgann@businessinsurance.com                                                                             Theme parks in                           Insurance Brokers
                                           LEGAL BRIEFS                                                                                            LLC, was founded
DIGITAL AD OPERATIONS MANAGER                                                                             California are back
Jordan Kilty
                                           Recent court opinions PAGE 14
                                                                                                          open, but remember:                      30 years ago. David
(Raleigh)
                                                                                                          If you must scream,                      Poms, president of
jkilty@businessinsurance.com               OPINIONS
                                                                                                          please do so silently.                   the Woodland Hills,
DIGITAL MARKETING MANAGER                  Time to pass cannabis insurance law;
Jen Jonasson                                                                                              PAGE 34                                  California-based
(Chicago)                                  flood cover. PAGE 30
                                                                                                                                                   company, is deeply
jjonasson@businessinsurance.com
                                                                                                                                                   involved in insurance
MARKETING & EVENTS MANAGER                 MARKET PULSE
                                                                                                                                                   and risk management in the education sector,
Brittany Collins                           Products, deals and more PAGE 32
(Lafayette)                                                                                                                                        including helping to formulate laws and procedures
bcollins@businessinsurance.com
                                                                                                                                                   to curb child sex abuse. He discusses the challenges
                                           PEOPLE
MARKETING & EVENTS SPECIALIST                                                                                                                      in preventing abuse and how related settlements have
Beth Wojdyla                               Insurance industry moves PAGE 33
(Chicago)                                                                                                                                          affected the insurance market. PAGE 15
bwojdyla@businessinsurance.com

SUBSCRIPTIONS & SINGLE COPY SALES   BUSINESS INSURANCE (ISSN 0007-6864) Vol. 55, No. 6, Copyright © 2021 by Business Insurance Holdings, Inc. is published monthly by Business Insurance Holdings, Inc., 1030 Lake Avenue,
membership@businessinsurance.com    Greenwich, CT 06831. Accounting, business, circulation and editorial offices: PO Box 1010, Greenwich, CT 06836. Call 954-449-0736 to subscribe. Periodicals postage is paid at Greenwich, CT.
954-449-0736                        Printed in the USA. POSTMASTER: Send address changes to Business Insurance at PO Box 1010, Greenwich, CT 06836.

                                                                                                                                                                       BUSINESS INSURANCE                        MAY 2021           3
RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS

              SPACs face challenges buying D&O cover:
               Can captives provide the right solution?
        BY CLAIRE WILKINSON
    cwilkinson@businessinsurance.com

C
    aptive insurers, long a home for hard-
    to-place risks and seeing greater use in
    the hardening commercial insurance
market, are being eyed as a potential
solution for the directors and officers
liability problems facing special purpose
acquisition companies.
  A rapid rise in the volume of SPAC deals
has led to a surge in demand for D&O
insurance. Recent regulatory scrutiny of
SPACs has compounded insurer wariness
of these risks. As a result, D&O coverage
costs, which were already climbing, have
accelerated, leaving the so-called blank
check companies exploring alternatives.
  But trying to cover SPAC initial pub-
lic offering D&O risks through captives
could be problematic, experts say.

Captives are “longer-term plays
and not really a solution you can pivot
to midterm in your negotiations.”
Kristin Kraeger, Aon PLC                              Captives are more frequently being dis-         There’s a “fundamental mismatch”             kins said. “A SPAC by its nature has a
                                                    cussed as potential vehicles to solve the       between the timeline of a captive and the      limited amount of working capital and
                                                    riddle of maintaining broad coverage,           timeline of a SPAC, said Priya Cheri-          then goes into the capital markets and
                                                    accessing sufficient limits and controlling     an Huskins, San Francisco-based part-          raises a lot of money, but all of that
  Captives have been used in D&O                    costs in a hard or hardening market, said       ner and senior vice president at broker        money is held in trust. It’s not available
programs outside of the SPAC realm,                 Machua Millett, Boston-based SPAC               Woodruff Sawyer & Co.                          for other activities,” she said.
but there are “potential headwinds”                 leader at Marsh LLC.                              “A SPAC typically will decide to form
for SPACs in using them, said Kristin                 However, the major hurdle for SPACs           and need its insurance within a very
                                                                                                                                                   Captive conundrum
Kraeger, national SPAC and IPO leader               considering captives is timing. “The typ-       short period of time whereas a captive
at Aon PLC in Boston.                               ical lifecycle for the SPAC and deSPAC          is designed to be economically efficient         The Delaware Insurance Department
  SPACs have a finite existence (see box),          process is only about two years at most,        for a company that has operating profits       is beginning to receive inquiries about
whereas captives are “longer-term plays             and sometimes as short as six months            and will be in business for many years,”       forming captive insurers for SPAC D&O
and not really a solution you can pivot             from the SPAC IPO to the close of the           she said.                                      risks, said Steve Kinion, the state’s captive
to midterm in your negotiations,” Ms.               reverse merger. Captives take some time           Funding is another factor that makes a       insurance director.
Kraeger said.                                       to arrange and set up,” Mr. Millett said.       SPAC ill-suited for a captive, Ms. Hus-          “It becomes a question of whether
                                                                                                                                                   there’s enough capacity in the D&O
WHAT’S IN A SPAC?                                                                                                                                  market right now to provide coverage
                                                                                                                                                   for all these SPACs. If there isn’t, then
Special purpose acquisition companies are shell companies formed for the purpose of raising capital to acquire existing businesses.                at some point they will need to find cov-
The structures allow businesses to become listed without going through a traditional initial public offering.
                                                                                                                                                   erage somewhere, because like all other
SPAC LIFECYCLE                                                                                                                                     companies SPACS want highly qualified
                                                                                                                                                   directors and officers,” he said.
                       STAGE 1                                        STAGE 2                                        STAGE 3                         D&O coverage is critical for SPACs to
                                                                                                                                                   attract and retain qualified directors and
IPO                                                 Business combination                           New public company
                                                                                                                                                   officers because the pace at which they
A SPAC is created, the sponsor selects              After the IPO, the SPAC executives search      Once the combined company is fully operating,
                                                                                                                                                   target acquisitions and complete deals
directors and files a Form S-1 registration         for a target company. Once identified, the     it carries all the risk of a public company,
statement with the U.S. Securities and              SPAC combines with the target to form          including the risk of public shareholder
                                                                                                                                                   exposes them to shareholder scrutiny and
Exchange Commission to bring the SPAC               one publicly traded company. The business      derivative lawsuits.                            potential lawsuits.
public. Once approved by the SEC, the SPAC’s        combination, known as the de-SPAC, typically   To attract and retain qualified directors         In Delaware, single-parent captives,
shares begin public trading on an exchange.         occurs within two years of the IPO.            and officers, pre-and post-acquisition          captive cells and series captive insurers
                                                                                                   SPACs must offer comprehensive directors        provide D&O coverage, Mr. Kinion said.
Sources: Morgan Lewis & Bockius LLP, news reports                                                  and officers liability coverage.                  While captives typically provide years

4      MAY 2021           BUSINESS INSURANCE
RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
SPAC IPO TRANSACTIONS — BY YEAR                                                                                            $100.3B                  Side A-only policies tend to be about
                                                                                                                                                  20-25% cheaper than an ABC policy,
      IPO count                                                                                  $83.3B                                           Marsh’s Mr. Millett said.
      Gross proceeds                                                                                                                                Some SPACs are comfortable purchas-
                                                                                                                             308                  ing Side A-only coverage, said Jonathan
  *As of April 26, 2021
                                                                                                                                                  Selby, general manager at Foundershield
                                                                                                  248                                             LLC, a brokerage in New York.
                                                                                                                                                    Others, such as those wanting higher
                                                                                                                                                  limits, perhaps up to $10 million or even
                                                                                                                                                  higher, are buying $5 million of ABC
                                       $10.8B                       $13.6B                                                                        coverage, and “instead of building on top
              $10.0B
                                                                                                                                                  of that with full ABC, they will purchase
                                                                      59                                                                          Side A for another $5 million excess of
                 34                      46
                                                                                                                                                  their underlying ABC coverage,” Mr.
                2017                    2018                         2019                         2020                       2021*                Selby said. “There are some cost savings
Source: SPACInsider                                                                                                                               to be had by going that route.”
                                                                                                                                                    In the high-cost environment, some
of coverage, captives have been formed to         for a fee,” he said.                            Kinion said.                                    buyers have chosen to purchase Side A
insure joint ventures between two com-              A group captive, in which entities with         “The conflict arises because a captive        coverage only, said Kevin LaCroix, exec-
panies where the captive’s existence is less      similar risks come together and jointly         is owned by the company, the insured.           utive vice president in Beachwood, Ohio,
than five years, he said.                         own a captive, might also work better than      Should the captive be providing coverage        for RT ProExec, a division of R-T Spe-
  Many large companies, including                 a single-parent captive because it’s quicker    for a claim when the corporation itself         cialty LLC.
operating companies being acquired by             and easier to access, Mr. Raskin said.          — the company that owns the captive —             “How that will respond in the event of
a SPAC, may already have a captive, so              Regardless of which captive funding           cannot indemnify the officer or director?       a claim is a question they need to work
“the use of that single-parent captive or         option is selected, using a proper actuari-     That’s the issue,” he said.                     with their legal and insurance advisers
establishment of a new one would be the           al study, implementing claims procedures,         It’s possible that the use of a protected     on,” he said.
most common” approach, said Jeff Kurz,            and following insurance accounting prac-        cell company could be regarded as more            The working capital of a SPAC is lim-
managing director, captive insurance sales        tices are critical to demonstrate that the      distanced from the company itself and           ited, and SPAC directors and officers
and consulting, North America, at Artex           captive should be treated as an insurance       therefore a better fit to fund a nonindem-      don’t have access to the trust money to
Risk Solutions Inc., the captive manage-          company, Morgan Lewis said in a March           nifiable loss, several experts said.            pay their legal fees should an enforce-
ment unit of Arthur J. Gallagher & Co.,           brief on SPACs and captives.                                                                    ment action begin, Woodruff Sawyer’s
in Columbus, Ohio.                                                                                                                                Ms. Huskins said.
                                                                                                  Other options
  However, if a company is looking to                                                                                                               That makes the prospect of sitting on
                                                  The Side A problem
cover just its D&O retained risk, then                                                              In addition to captives, various alterna-     the board of a SPAC with little insurance
a protected cell captive may be a more              In the hard commercial insurance mar-         tives, such as buying Side A-only cover-        unappealing. “My advice to people who
cost-effective and less capital-intensive         ket companies in general, in addition to        age, a 12-month versus a 24-month pol-          are thinking about insurance for a SPAC
option, he said.                                  SPACs, are exploring alternatives for Side      icy term and different ways to structure        is to … understand what an appropriate
  Given a SPAC’s limited purpose and              A D&O coverage, including captives.             premium payments, are being considered          budget in the current market is, which is
existence, a protected cell captive or              While some Side B and Side C D&O              by SPACs, said Ms. Kraeger of Aon.              dynamic,” Ms. Huskins said.
a group captive is likely a more viable           exposures are covered by captives, Side A
option than a single-parent captive struc-        coverage is more problematic. Side A
ture, said Jeffrey S. Raskin, San Fran-           coverage provides indemnification for           “A SPAC typically will … need its insurance within a very short period of time
cisco-based partner at Morgan Lewis &             directors, officers and employees for
Bockius LLP.                                      claims when a company cannot provide            whereas a captive is designed to be economically efficient for a company
  Cell captives, where companies essen-           indemnification. Sides B and C cover
tially rent the use of a cell within a larger     corporate exposures.                            that has operating profits and will be in business for many years.”
captive, could be a better fit for the accel-       Business corporate laws may prohibit          Priya Cherian Huskins, Woodruff Sawyer & Co.
erated lifecycle of a SPAC because they           or place into question whether a captive
are “already an existing entity that is used      insurer can provide Side A coverage, Mr.

         Insurers cautious over recent surge in SPAC deals, legal activity
     A    dditional regulatory scrutiny
          and the sharp rise in SPAC
          deals in the first quarter of this
     year have heightened the wariness
     of the few insurers willing to write
                                                   have to pay high prices for, D&O
                                                   insurance, because the market has
                                                   become so tight and the prices have
                                                   gone up,” Mr. Conaghan said.
                                                     SPACs are a specialized class with
                                                                                                  double what it would have been just two
                                                                                                  quarters previously,” Mr. LaCroix said.
                                                                                                    While SPACs are becoming the path of
                                                                                                  choice for many companies wanting to
                                                                                                  go public, they face the same challenges
                                                                                                                                                but with a “heightened interest”
                                                                                                                                                in the unique potential risks that
                                                                                                                                                SPACs have, Mr. Kurz said.
                                                                                                                                                  Given the SPAC boom, “we’re now
                                                                                                                                                at the point where sponsor teams on
     primary directors and officers liability      a limited number of underwriters               as any other public companies related         their second, third and even fourth
     coverage for the sector, experts say.         prepared to offer coverage, said Kevin         to D&O risk, said Jeff Kurz, Columbus,        SPAC are asking: ‘Why did the price
       There were 308 SPAC IPO                     LaCroix, executive vice president in           Ohio-based managing director, captive         double? Why did retentions increase?
     transactions this year as of April 26,        Beachwood, Ohio, for RT ProExec,               insurance sales and consulting, North         Why are my limits more restrictive?’”
     compared with 248 for all of 2020,            a division of R-T Specialty LLC.               America, at Artex Risk Solutions.             said Jonathan Selby, general manager at
     according to SPACInsider.                       In 2020, several lawsuits, including           “It’s a hard market — we all                broker Foundershield LLC in New York.
       Some of the most recent SPAC IPOs           a putative class action complaint filed        understand that — but with SPACs                Retentions for a SPAC IPO, which
     have started to include information on        against electric car manufacturer              there’s heightened awareness of the           ended 2020 at around $5 million,
     risk factors related to D&O insurance in      Nikola Corp. in September, “sent               potential shareholder lawsuit issues that     are now potentially as high as $10
     their registration statements, said Thomas    a bit of an alarm bell to the D&O              are starting to come to the forefront         million to $12.5 million, Mr. LaCroix
     P. Conaghan, a partner at McDermott           underwriting community,” he said.              related to the prospectus and issues          said. Not surprisingly, there’s a lot of
     Will & Emery LLP in Washington.                 “In Q3 2020 the pricing began to             and securities class actions,” he said.       interest in using alternative vehicles
       “The risk disclosed is that the SPAC        escalate, to the point that by Q4 the            Generally, insurers are pulling back        to fund the retention, he said.
     will not be able to obtain, or will           pricing for a SPAC IPO was more than           capacity and increasing premiums                                         Claire Wilkinson

                                                                                                                                                 BUSINESS INSURANCE            MAY 2021       5
RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS

       Federal cannabis bill opens door for insurers
        BY MATTHEW LERNER                                                                                                                                cial services” and “cannabis-related busi-
     mlerner@businessinsurance.com                                                                                                                       nesses” to make them broader and more
                                                                                                                                                         inclusive, Mr. Stewart said.

A
     bill introduced in Congress that would                                                                                                                Cannabis companies would benefit from
     allow insurers to cover cannabis-relat-                                                                                                             increased competition among insurers,
     ed businesses without fear of prose-                                                                                                                which could help drive down insurance
cution under federal law is expected to                                                                                                                  prices, create more choice in some special-
substantially ease constraints on the bur-                                                                                                               ty lines and alleviate capacity and policy
geoning sector if it makes it into law.                                                                                                                  language restrictions in the directors and
  The bipartisan Clarifying Law Around                                                                                                                   officers liability insurance market, Mr.
Insurance of Marijuana Act of 2021,                                                                                                                      Stewart said.
which would provide a safe harbor for                                                                                                                      “The CLAIM Act, if it passes, is the
insurers covering risks in states where                                                                                                                  best hope for a large increase in capacity,”
the federally banned drug is legal, could                                                                                                                said Jonathan Isaacson, a partner in
help open insurance markets for cannabis                                                                                                                 Woodbury, New York with law firm
operators and companies in their supply                                                                                                                  Kaufman Dolowich Voluck LLP. “With
chains, industry observers say.                                                                                                                          the CLAIM Act and the safe harbor from
  “Any piece of federal legislation that                                                                                                                 the federal government, you’ll hopefully
explicitly recognizes the cannabis indus-                                                                                                                see capacity increases across the board.”
try as legitimate would have the effect           degrees, has led to confu-                                              vide a federal regulatory        “The introduction of the CLAIM Act
of increasing capacity significantly for          sion and friction among                                                 framework for the canna-       is great news as it could enable addition-

                                                                                        CLAIM
the insurance industry,” said Justin M.           cannabis operators, who                                                 bis industry, which could      al capacity from both issuing carriers and
Lehtonen, vice president at wholesale             often have great difficul-                                              include oversight and          reinsurance providers for the growing can-
broker Worldwide Facilities LLC in                ty obtaining insurance for                                              regulation, such as the        nabis industry,” said Charles Pyfrom, chief

                                                                                         Act
Los Angeles.                                      their operations.                                                       Food and Drug Admin-           marketing officer of CannGen Insurance
  Insurers and others “are looking for an           W hile some insurers                                                  istration overseeing the       Services, one of the insurers currently writ-
opportunity to begin backing this busi-           offer coverage to canna-                                                quality and compliance         ing cannabis business.
ness,” he said.                                   bis companies in the U.S.,                                              of cannabis edibles, Mr.         Insurance groups have welcomed the
  The cannabis industry “definitely needs         many others are deterred          INTRODUCED BY:                        Virdi of Hub said.             legislation, and “this time I think there
some kind of federal order,” said Jay Virdi,      by the potential for sanc-        Senator Robert Menendez                 The CLAIM Act is             is a palpable optimism for passage,” Mr.
Toronto-based chief sales officer for Hub         tions under federal law.          (D-NJ), March 18, 2021                designed specifically for      Stewart said.
International Ltd.’s cannabis insurance and         A spokesman from                                                      the insurance industry           Momentum for Congress to pass the leg-
risk services in the U.S. and Canada.             Sen. Menendez’s office            COSPONSORED BY:                       and is simple to under-        islation has continued to build, said Nicole
  According to the text of the bill, which        called the measure “com-          Sens. Rand Paul (R-KY)                stand, said Ian A. Stew-       Austin, senior vice president of federal
was introduced in March and is an update          mon-sense legislation”            and Jeff Merkley (D-OR)               art, a partner with Wilson     affairs for the Reinsurance Association of
of unsuccessful 2019 legislation, the inten-      to help provide access to                                               Elser Moskowitz Edel-          America, in an email.
tion is “(t)o create a safe harbor for insurers   “basic tools” for business,       “To create a safe harbor             man & Dicker LLP in              The American Property Casualty
engaging in the business of insurance in          including insurance. The           for insurers engaging                Los Angeles.                   Insurance Association also supports the
connection with a cannabis-related legit-         CLAIM Act also “recog-             in the business of                     “It allows property/casu-    legislation.
imate business, and for other purposes.”          nizes states’ rights,” he said.    insurance in connection              alty and other types of          In addition, more states have a meaning-
                                                                                     with a cannabis-related
  The legislation is sponsored by Senators          If passed, the measure                                                insurers like life to oper-    ful amount of cannabis-related tax revenue,
                                                                                     legitimate business,
Bob Menendez, D-N.J., Rand Paul,                  would be a boost for the                                                ate with a legal safe har-     said Mr. Lehtonen of Worldwide Facili-
                                                                                     and for other purposes.”
R-Ky., and Jeff Merkley, D-Ore., and              cannabis insurance sector,                                              bor” in terms of accepting     ties. “People from states with a significant
Representatives Nydia Velázquez, D-N.Y.,          industry experts said.            “The term ‘financial                 cannabis-derived monies,       amount of activity already in the cannabis
and Steve Stivers, R-Ohio.                          In addition to establish-        service’ … includes the              he said.                       industry want to see this moved forward.”
  Differences between state and federal           ing the safe harbor for            business of insurance.”                The new legislation            “If you look at how much tax revenue is
law, which still classifies cannabis as ille-     insurers, the legislation is                                            changes some definitions       being generated by the cannabis industry,
gal despite a majority of states passing          the first of what should          Source: 117th Congress, 1st Session
                                                                                                                          from the 2019 version,         it’s amazing. The states can really benefit
laws that legalized cannabis to various           be several steps to pro-                                                including those for “finan-    from this revenue,” Mr. Virdi said.

       MARIJUANA INSURANCE MEASURE COULD CLEAR REINSURANCE INDUSTRY HURDLE

    E    xclusions in reinsurance contracts
         have been cited repeatedly by industry
         sources as a major impediment to
    expanding the choice of insurers and
    insurance capacity for cannabis operators
                                                   individuals have basic protections that
                                                   insurance provides so that they can
                                                   safeguard their property, employees
                                                   and customers,” Frank Nutter, president
                                                   of the Reinsurance Association of
                                                                                                        legal businesses and businesses that
                                                                                                        support them,” said Tony Kuczinski,
                                                                                                        chief operating officer of Munich
                                                                                                        Re U.S. Holding, in an email.
                                                                                                          The creation of a safe harbor would
                                                                                                                                                        and introduction of the legislation
                                                                                                                                                        and are very supportive of it.
                                                                                                                                                          “Since late 2018, the insurance industry
                                                                                                                                                        has worked with federal lawmakers
                                                                                                                                                        on legislation to provide a federal safe
    and their ancillary service industries.        America, said in a statement.                        enable the development of “a vibrant            harbor for the state-regulated business
      This could change as the proposed              One of the group’s larger members also             insurance marketplace” for legal cannabis-      of insurance so that our industry
    Clarifying Law Around Insurance of             sees the benefits of the legislation.                related businesses, Mr. Kuczinski said.         can provide products and services to
    Marijuana Act of 2021 has the backing of         “The proposed federal CLAIM Act                      Nicole Austin, senior vice president          businesses and individuals that have a
    the principal U.S. reinsurer trade group.      removes the legal uncertainty currently              of federal affairs for the RAA, said            direct or indirect relationship with state-
      “It is essential that state-legalized        faced by insurers and reinsurers regarding           the group’s member companies have               legalized cannabis,” Ms. Austin said.
    cannabis-related businesses and                our ability to serve cannabis-related                contributed to the development                                               Matthew Lerner

6     MAY 2021      BUSINESS INSURANCE
RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
Comprehensive Coverage for
                          Cannabis, CBD & Hemp Risks
        Property / Crop - Up to $25 M Property Liits Per Location (Combined TIV)
        Workers Compensation - All States, All Cannabis, DBG & Hemp Class Codes
        P r o p e r tLiability
        General       y / C r o p - - UpU p
                                          to t$2M
                                              o $ 2/5 $2M
                                                      M Lim i t s P e r L /o cAggregate
                                                          Occurence            ation (Combined TIV)
        Excess :iability - Up to $4M Limits
        Auto
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RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS                                                                                                                                                                                 MORE
                                                                                                                                                                                                                HEALTH
                                                                                                                                                                                                               STAFF GET

    Employers wary of vaccine mandates                                                                                                                                                                         COVID-19
                                                                                                                                                                                                                 SHOTS

                 BY LOUISE ESOLA
                                                                                                                                                                                                             V     accine uptake
                                                                                                                                                                                                                   among front-line

                                                                                                                                                                                                   REUTERS
           lesola@businessinsurance.com                                                                                                                                                                            health care workers
                                                                                                                                                                                                             is rising, according to a

E
    mployers hoping that widespread                                                                                                                                                                          survey by the American
    COVID-19 vaccinations could enhance                                                                                                                                                                      Nurses Association.
    their workplace safety protocols are tread-                                                                                                                                                                “We have certainly
ing lightly when it comes to requiring the                                                                                                                                                                   seen a transition where
shots for their employees.                                                                                                                                                                                   more nurses are … stating
  Emerging state proposals that would ban                                                                                                                                                                    that they have been
such mandates and issues surrounding the                                                                                                                                                                     vaccinated or that they
vaccines themselves make companies cautious                                                                                                                                                                  intend to get vaccinated,”
about requiring their use, experts say.                                                                                                                                                                      said Kendra McMillan,
  Even employers of workers at the greatest            Some employers                                                                                                                                        a senior policy advisor
risk of COVID-19 infection and transmis-               are offering                                                                                                                                          for nursing practice and
sion are opting to not mandate vaccinations,           workplace                                                                                                                                             work environment at the
they say.                                              vaccination                                                                                                                                           Silver Spring, Maryland-
  Health care workers were among the first             clinics on-site                                                                                                                                       based association.
group in many states to become eligible for            to administer                                                                                                                                           The association’s most
vaccination in December. Results of a poll             shots to eligible                                                                                                                                     recent COVID-19 survey
released in March by the Kaiser Family Foun-           employees.                                                                                                                                            of 22,316 nurses found
dation and The Washington Post showed that                                                                                                                                                                   that 30% have not been
18% of the 1,327 health care workers polled sity researchers said they will not get vaccinat-                                                    that people are making and management in                    vaccinated but that 34%
said they would not get vaccinated and 12% ed. Other surveys showed similar results and                                                          charge … don’t want to be in the position to                of those who haven’t are
were undecided.                                      found that some workers didn’t want to be                                                   force someone to make a decision,” he said.                 planning to do so — a
  The New York Department of Health in vaccinated because of uncertainty surrounding                                                               The approval of one of the three available                number Ms. McMillian
April set a new policy for nursing homes the vaccines’ safety and other health concerns.                                                         vaccines in the United States — the Johnson &               expects to grow, as
whose staff do not wish to be vaccinated for           In mid-April, the U.S. Centers for Disease                                                Johnson/Janssen COVID-19 vaccine — was                      25% are undecided.
COVID-19 after finding that as many as half Control and Prevention reported that 140 mil-                                                        halted in April after several people suffered                 “We are seeing the
of such employees who work with high-risk lion adults — 54% of the U.S. population —                                                             fatal side effects, but it was later reinstated             data move in the right
populations declined to be vaccinated. Nurs- had received at least one dose of the vaccine.                                                      when regulators determined that the benefits                direction … (but) we do
ing home staff who refuse vac-                                           One compelling reason for                                               of having the vaccine outweighed the risks.                 still have those individuals
cinations must sign a waiver,
according to the new policy.
                                                “There’s a whole seriesnot mandating vaccinations
                                                                       is that the vaccines are under
                                                                                                                                                   Also, lawmakers in more than a dozen states
                                                                                                                                                 are considering bills that would prohibit
                                                                                                                                                                                                             who are in that wait and
                                                                                                                                                                                                             see category,” she said.
  First responders are another                  of controversies related
                                                                       emergency use authorization                                               mandatory COVID-19 vaccinations.                              “(We are) working
high-risk group of employees                                           and classified as “voluntary,”                                              “A lot of employers early on were looking                 to correct what may
with vaccination hesitancy,                     to the vaccine itself.”said Helen Holden, a partner at                                           at the mandatory vaccines, and we had a lot                 be incorrect in the
according to David Mill-                                               Spencer Fane LLP in Phoenix.                                              of questions about it … and most have set-                  information people
                                    Dr. Jonathan Weiner,
er, Miami-based labor and                                              “Employers are keenly aware                                               tled on encouragement and incentives,” Ms.                  are seeing” about the
                                    Johns Hopkins Bloomberg
employment law attorney with                                           that they are doing this vaccine                                          Holden said.                                                vaccine, she said, adding
                                    School of Public Health
Bryant Miller Olive P.A.,                                              rollout in an environment with                                              Fern Fleischer-Daves, of counsel with the                 that education and
whose clients include sever-                                           that emergency use authoriza-                                             Washington office of Conn Maciel Carey                      outreach have been key.
al municipalities. Mr. Miller                                          tion,” she said.                                                          LLP, is compiling a list of employers offer-                  “There’s a lot of power in
estimated that roughly half of his clients’ first      “There’s a whole series of controversies                                                  ing incentives. They range from $500 cash —                 hearing about someone’s
responders have declined the vaccine despite related to the vaccine itself,” said Dr. Jonathan                                                   such as a large Texas health system is offering             experience and we have
high infection rates. In the summer of 2020 Weiner, professor of health policy manage-                                                           its workers — to vacation days and gift cards.              to talk about it. … As
at least one-half of a client’s fire department ment and health informatics at the Johns                                                           While the U.S. Equal Employment Oppor-                    people see more people
personnel were on leave because of COVID- Hopkins Bloomberg School of Public Health.                                                             tunity Commission has said employers can                    get vaccinated, it is friends
19, he said.                                           Mr. Miller said some employers are demon-                                                 make vaccinations mandatory, workers can                    and family, I think, that
  Overall, 25% of 802 people polled between strating “respect for individual choice.”                                                            decline for religious or health reasons, and                influences their decision.”
Feb. 25 and March 1 by Monmouth Univer-                “This is potentially a life and death decision                                            employers would have to accommodate such                      Most employers “are
                                                                                                                                                 workers, according to Courtney Malveaux,                    figuring out what the
FEWER TAKE ‘WAIT AND SEE’ APPROACH TO VACCINATIONS                                                                                               Richmond, Virginia-based principal and                      barrier is” for people
                                                                                                                                                 attorney with Jackson Lewis P.C.                            who have declined to
The percentage of people declining COVID-19 vaccinations has remained stable since the availability of
vaccines became widespread, while the percentage of those who say they are waiting is steadily shrinking.                                          It’s another reason many employers are opt-               be vaccinated, said Fern
                                                                                                                                                 ing to encourage rather than require vaccina-               Fleischer-Daves, of counsel
             Already gotten         As soon as possible           Wait and see          Only if required          Definitely not
                                                                                                                                                 tions, he said, noting that this approach has               with the Washington office
    DEC.
                                               34%                                                   39%           9%                 15%
                                                                                                                                                 resulted in an acceptable outcome for most.                 of Conn Maciel Carey
    2020
                                                                                                                                                   One client was able to get 75% of its work-               LLP. “For some people,
    JAN.
    2021    6%                                                  41%                                        31%        7%              13%        force vaccinated, Mr. Malveaux said. “Ulti-                 it is misinformation. …
                                                                                                                                                 mately, they decided 75% is pretty good and                 (Employers) are combating
    FEB.
    2021                 18%                                               37%                          22%        7%                 15%        we can work with that,” he said. “Getting that              misinformation, so
MARCH
                                                                                                                                                 25% may not be worth it (legally), and you                  employers are bringing
  2021                                     32%                                      30%                    17%        7%              13%        may never get there.”                                       in the health department
                               NOTE: December 2020 survey did not have an option for respondents to indicate they had already been vaccinated.                                                               to talk to them.”
Source: Kaiser Family Foundation                                                                                                                 Angela Childers contributed to this report.                                  Louise Esola

8      MAY 2021           BUSINESS INSURANCE
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RANSOMWARE PROTECTIONS - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
RISK MANAGEMENT

T
             HIS YEAR’S Risk & Insurance Management Society Inc. annual confer-
             ence, which opened April 19, was held virtually. It featured more than 170
             online risk management educational sessions covering various hot topics,
             from how risk managers are navigating the hard market to the COVID-19
             pandemic’s impact on coverage and claims. The following stories are a round-                               CONTINGENCY MARKET MAY SEE
             up of Business Insurance’s reporting on the sessions.                                                       PANDEMIC LOSSES UP TO $6B

                                                                                                                        T
                                                                                                                            he contingency insurance market, which includes coverage
                                                                                                                            for the cancellation of special events, could still see multibil-
           RIMS                                                              Ms. Dunkin said.                               lion-dollar losses related to COVID-19, possibly as high as
        PRESIDENT                                                              To be successful, risk man-              $6 billion, according to experts.
                                                                             agement must be represented                  Peter Rossow, who handles commercial risk, health and benefits,
        URGES RISK                                                           in the boardroom, and a new                retirement and reinsurance solutions for Aon PLC, and Ryan
        MANAGERS                                                             initiative, RIMS – Path to the             McGuinness, managing director, risk management, in Daytona
        TO EXPAND                                                            Boardroom, explores strategies
                                                                             to help risk managers become
                                                                                                                        Beach, Florida, for NASCAR, spoke about the elements of such
                                                                                                                        insurance during the Risk & Insurance Management Society Inc.’s
          SKILLS                                                             members of boards, she said.               2021 conference.
                                                                               “We’ll examine the skills and              Contingency insurance can more broadly include things such

     T
         he COVID-19 pandem-                                                 competencies needed for board              as hole-in-one insurance, where an insurer covers the cost of
         ic has tested the skills of                                         service and what to expect                 the prize if the feat is achieved; or even a contract bonus for an
         many risk managers, but                                             along this professional jour-              athlete who makes the playoffs, Mr. Rossow said. Covered costs
     having helped their organi-                                             ney,” Ms. Dunkin said.                     can range from damage to the event location and adverse weather
     zations navigate the crisis,                                              The RIMS conference                      to terrorism, he said.
     risk managers should strive to                                          offered sessions related to the              The policies are usually short-term contacts that cover the
     extend their reach, the Risk &                                          initiative, and RIMS plans to              days of the events but can be annual contracts covering multiple
     Insurance Management Soci-                                              add related webinars and pod-              events, which is the type of policy NASCAR has in place, Mr.
     ety Inc.’s 2021 president said.                                         casts, she said.                           McGuinness said.
       “It seems as though every        Ellen Dunkin                           In addition, RIMS plans                    Event cancellation policies are typically all risk policies, Mr.
     risk that the risk management                                           other programs and initiatives             Rossow said, for which underwriters want to know things like
     community has ever prepared          During the pandemic, risk          to help risk managers, includ-             the location and timing of the event, among many other variables,
     for came to fruition in 2020,”     professionals provided insight       ing revamping the RIMS                     including security. While usually associated with special events
     said Ellen Dunkin, who is also     and direction to help their          Risk Maturity Model, said                  like sports, such policies can also cover trade functions such as
     senior vice president, general     organizations adapt and remain       Mary Roth, CEO of RIMS.                    RIMS, he said.
     counsel and chief risk officer     resilient, Ms. Dunkin said.          The benchmarking tool was                    NASCAR’s Mr. McGuinness said underwriters also want to
     for Amalgamated Life Insur-          Going forward, risk manag-         launched more than a decade                understand what emergency action plan exists, such as that which
     ance Co. in White Plains, New      ers should continue to make          ago to aid enterprise risk man-            would cover evacuation.
     York. Ms. Dunkin began her         their voices heard, she said.        agement initiatives.                         Both speakers stressed the importance of contract clarity with all
     one-year presidency of RIMS          “As individuals and as a com-        RIMS will also launch an                 parties and vendors associated with an event and said underwrit-
     in January.                        munity, let’s be strategic advis-    app giving members access to               ers may even wish to see those contracts as part of their review.
       She was speaking during          ers and key contributors who         curated content such as reports              NASCAR’s first COVID-19-related cancellation was the
     the opening session of RIMS’       enable growth and innovation.        and research, she said.                    March 2020 Atlanta Motor Speedway event, Mr. McGuinness
     annual conference.                 We must be indispensable,”                              Gavin Souter            said. Racing returned without fans at the end of April.
                                                                                                                                                                            Matthew Lerner

MARINE CARGO                           Inc.’s 2021 conference.                the fine print may mean. It’s           RISK MANAGEMENT
POLICIES CALL                            One of the oldest marine cargo
                                       insuring clauses refers to “touch-
                                                                              good to work with your broker
                                                                              to get the most comprehensive
 FOR CAREFUL                           ing the adventures and perils          language you can,” he said.
 NAVIGATION                            which this company is content
                                       to bear and take upon itself, they
                                                                                Other important insuring
                                                                              clauses to watch for are sue and

M
     arine cargo policyholders         are of the seas, fires, assailing      labor coverage, demurrage cover-
     should work with a knowl-         thieves, jettisons, barratry of the    age and fraudulent bills of lading.
     edgeable broker to maxi-          master and the mariners, and all         Policyholders should work with
mize their coverage and strength-      other like perils, losses and mis-     a seasoned broker to uncover           the first party realm will try and   faith — insurers will argue that
en their hand in the event of a        fortunes that have, or shall come      variations in language that might      limit the amount of time a pol-      the policyholder must disclose all
claim dispute, according to Joshua     to the hurt, detriment or damage       narrow the scope of coverage,          icyholder has to start coverage      information that may be material
Gold, a New York-based partner         of the goods insured or any part       Mr. Gold said.                         litigation in the event there’s a    to their underwriting decision,
at Anderson Kill P.C.                  thereof,” he said.                       “Get the broadest version you        dispute and the insurer refuses to   but which wasn’t necessarily
  Anachronistic policy language,         Even if this kind of language        can. Often, it’s worth the addition-   pay the claim,” he said.             inquired about, Mr. Gold said.
lack of uniformity across cover-       persists, marine cargo policy-         al premium money and legwork to          These time limitations can be        “It’s an area where some insur-
age forms and shorter statutes         holders should insist that insur-      comparison shop and find the best      much shorter than the six-year       ers may take a very aggressive
of limitations are key issues          ing forms have all risk language       coverage form you can,” he said.       suit limitation clause under New     approach to an otherwise covered
that marine cargo policyholders        akin to what one would see in a          Many marine cargo insurance          York law, he said.                   claim and try and rescind the
have to navigate, Mr. Gold said        commercial property policy, Mr.        policies have a shortened statute        Under a marine insurance           insurance policy to avoid paying
during a session of the Risk &         Gold said.                             of limitations, Mr. Gold said.         doctrine known as “uberrimae         a claim,” he said.
Insurance Management Society             “Get into the details of what          “Lots of insurance policies in       fidei” — the duty of utmost good                       Claire Wilkinson

10      MAY 2021     BUSINESS INSURANCE
MOVING DATA                            RISK MANAGEMENT                                                                  WORKERS COMP
TO CLOUD HELPS
UNDERWRITERS
 ASSESS CYBER
LIABILITY RISK

T
    he increased amount of data
    cloud providers can offer as
    more information moves to          limits, with cloud data provided         managing director, alternative risk
the cloud will help underwriters       by a Google LLC unit.                    transfer, at Allianz SE unit Alli-
write cyber risk and their policy-       By 2024, more than 45% of IT           anz Global Corporate & Special-
holders in turn, say insurers and a
cloud provider.
                                       spending will shift from tradition-
                                       al solutions to the cloud, said panel
                                                                                ty, said insurers have to deal with a
                                                                                fast-changing risk landscape. “It’s
                                                                                                                          COVID-19 PRESUMPTIONS
  “From an insurance perspec-          moderator Monica Shokrai, risk           complex,” and many companies             CREATE CLAIMS CHALLENGE
tive, we like as much certainty as     consulting lead and actuary, busi-       are still migrating, or planning to      FOR WORKERS COMP SECTOR
we can get our hands on,” said         ness risk and insurance, for Google      migrate, to the cloud, he said.

                                                                                                                        T
Robert Parisi, New York-based          LLC in Mountain View, Califor-             Mr. Yee said clients have tradi-           he trend of workers compensation presumptions could be
head of cyber-North America for        nia. She was citing data from risk       tionally struggled with managing             a turning point for the industry, according to a panel of
Munich Re’s facultative and cor-       consultancy Gartner Inc., based in       the risk, as insurers have struggled         workers comp experts.
porate unit. With organizations        Stamford, Connecticut.                   to identify which vendors the             Dozens of states have in place presumptions for certain
migrating to the cloud, “that pro-       Mr. Parisi said that while risk        insureds are using, the extent of       workers — mostly first responders — who suffer from various
cess becomes simpler.”                 aggregation is a concern the             their engagement, and the criti-        cancers, heart disease or post-traumatic stress disorder. And
  Mr. Parisi spoke during a ses-       insurance industry must be aware         cality of the services they provide.    now COVID-19 is compensable in some cases, with employ-
sion of the Risk & Insurance           of and evaluate, “we really want to        Obtaining these data resources        ers on the hook to cover infections that have been presumably
Management Society Inc.’s 2021         get our noses under the tent to see      from cloud providers offers great-      contracted at the workplace.
virtual annual conference.             what’s going on,” which is why           er insight, so that insurers can          Sixteen states currently have such COVID-19 presumptions
  In March, Munich Re and Alli-        cloud migration is exciting to the       prospectively manage their port-        in place and several more are considering them, retroactive to
anz SE units were offering a pro-      extent data about an organization        folios, Mr. Yee said, adding it can     the start of the pandemic in March 2020.
gram that combined a new cyber         can be shared.                           create a sustainable risk transfer.       Presumptions present challenges for employers in part
policy with up to $50 million in         Jody Yee, New York-based                                  Judy Greenwald       because “COVID-19 is something you can be exposed to any-
                                                                                                                        where,” said Max Koonce, chief claims officer for third-party
                                                                                                                        administrator Sedgwick Claims Management Services Inc.,
                                                                                                                        during a session of the Risk & Insurance Management Society
                                                                                                                        Inc.’s 2021 conference
     INVESTIGATE                         WORKERS COMP                                                                     “The risks of COVID-19 are simply associated with the risks
        COMP                                                                                                            of daily living,” he said. “If you are at an employer for eight
                                                                                                                        hours a day you have sixteen other hours a day that you are out
    CLAIMANTS ON                                                                                                        there in the environment when you can be exposed to it just
    SOCIAL MEDIA:                                                                                                       carrying on with your life.”
       EXPERTS                                                                                                            He spoke briefly about similar challenges regarding cancer
                                                                                                                        presumptions and the inherent risk that about one-third of

   F
       rom extreme sports competi-                                                                                      adults will get cancer in their lifetime.
       tions to amateur football and                                                                                      Such presumptions are problematic in that they are a “broad
       twerking, workers compen-        are coinciding with any subjec-        in other activities that directly        brush” for compensability, said Joan Vincenz, managing
   sation investigators have uncov-     tive complaints.”                      contradicted her claimed abili-          director of operations risk for United Airlines Inc., which has
   ered many instances of workers         When it comes to investi-            ties, according to Mr. Lederer’s         implemented COVID-19 safety precautions for workers as the
   fabricating injuries and pain.       gating injuries, the wealth of         presentation. That surveillance          Centers for Disease Control and Prevention introduced them.
     Employers must commit to           information available on social        saved the company more than                “As every recommendation has rolled out we implemented
   helping workers suffering from       media has made it easier to            $80,000 on her claim, he said.           it,” she said.
   legitimate work-related injuries,    scrutinize and surveil those             Another claimant who said his            Most COVID-19 presumption laws are rebuttable, meaning
   but they also need to take steps     claims, said Kevin Lederer,            pain was so severe he couldn’t           if an employer can prove the worker was infected elsewhere it
   to validate questionable injuries    regional account manager for           sleep at night was caught play-          can deny the claim. Under some state laws if an employer is
   and vet social media to uncover      Command Investigations LLC             ing football on an amateur team,         taking all safety precautions the claim is rebuttable, Ms. Vin-
   fraudsters, experts said during      in Orlando, Florida.                   and another who said he was              cenz said, adding that this “intent” — ensuring employers take
   a session of the Risk & Insur-         “Over 90% of millennials are         unable to work was caught spin-          safety precautions seriously — is understandable.
   ance Management Society Inc.’s       using social media. … Half of          ning and twerking with a group             Ms. Vincenz said it’s the things employers can’t control that
   2021 conference.                     the baby boomer population are         in a dance studio. Both surveil-         make her “uncomfortable with the presumptions.” She noted
     While the “best claim is           on social media in some sort of        lance leads were gleaned from            that living environments or off-duty activities can expose
   the claim that never exists …        fashion,” he said.                     social media, Mr. Lederer said.          someone to COVID-19 and that “sometimes it’s safer” for an
   (employers) have to have a key         For example, one woman who             “There are times you are               employee to be at work because of the safety measures in place.
   vision — pay the claims that         claimed she was unable to drive        going to have claimants that are           “We are doing everything we can. … We can’t control the
   are owed and defend the claims       or bend at the waist was not           legitimate,” he said. “But when          home environment. That’s where I don’t think presumptions
   that are not,” said Steve Figli-     an avid social media user, but         you find someone that is being           are meeting the intent,” she said. “Similar to flu, it’s hard to
   uolo, Atlanta-based principal        through her husband’s social           untruthful with you ... doing a          tell where you got it.”
   program lead, enterprise risk        media accounts — and public            social media investigation on              The trend toward presumptions could change the dynamic
   management, at Chick-fil-A           pages from an extreme sports           someone who is active (on sites)         within workers compensation, Ms. Vincenz said.
   Inc. “If you’re an employer,         race — investigators learned           or has links that are active and           “It is always dangerous to use a broad brush; it is all about
   but stories just aren’t adding       that she was participating             monitoring those — it’s going            the details” of an injury, she said. “We need to be ready to
   up, it’s important to really look    and obtained surveillance in           to save everybody money in the           investigate each (claim) and make sure that you are deciding
   at things and see what are the       just one day of her crawling           long run.”                               on the merits. … That’s what I think presumptions are in
   actual objective findings that       through the mud and engaged                              Angela Childers        danger of taking away.”
                                                                                                                                                                           Louise Esola

                                                                                                                                         BUSINESS INSURANCE             MAY 2021     11
INTERNATIONAL

     PROFILE: IVORY COAST
                                                                                                                                                                                  MARKET
                                                                                                                                                                                  DEVELOPMENTS
                                                                                                                                                                                  Updated March 2021
                                                                                                                                                                                  n	The COVID-19 pandemic has
                                                                                                                                                                                    affected sectors differently
                                                                                                                                                                                    depending on their size and

       98
                                             Ivory Coast is the leading market in the Conference                                                                                    activity. Reduced investment
                                             Interafricaine des Marches d’Assurances region.                                                                                        in the construction and energy
                                             It is well developed relative to other markets in the                                                                                  sectors meant major projects were
                                             region, with a large number of local and foreign-owned                                                                                 delayed until this year, leading
                                             insurers, and it has become a center for reinsurers                                                                                    to reduced demand for imports
                                             that wish to obtain authorization to operate in the                                                                                    of machinery and equipment.
                                             CIMA region. It has well-developed broking and                                                                                       n	Large companies across most
                                             bancassurance segments and has recently begun to                                                                                       sectors keep higher stock levels
                                             see the emergence of digital-only intermediaries. The                                                                                  and so were better equipped to
                                             growth in the insurance market has been encouraged                                                                                     withstand the disruption to their
                                             by a degree of political stability and by foreign                                                                                      supply chains during the pandemic.
                                             investment, notably from China, India and North Africa.                                                                                Small and medium-sized businesses
         GLOBAL                              Per capita spending on nonlife insurance (property and                                                                                 have been hit the most and were
       P/C MARKET                            casualty) is still low at only $9.94 in 2018, reflecting                                                                               more likely to seek insurance
        RANKING                              the low earnings of many Ivorians. The market                                AREA                                                      premium “holidays” from insurers.

                                                                                                                          124,503
                                             generated $254 million of nonlife premium in 2019.
                                                                                                                                                                                  n	The pandemic has not resulted in
                                                                                                                                                                                    claims under business interruption
                                                                                                                                                                                    insurance policies, as a material
           MARKET SHARE                                                            AUTO
                                                                                                                                                                                    damage trigger is required, but
                                                                                   32.2%
                                                                                                                          square miles                                              travel restrictions have reduced
                                                                                                                                                                                    motor vehicle usage and auto
                        LIABILITY                                                                                                                                                   insurance buying. Sources estimate
                           3.6%                                                                                                                                                     there was an overall reduction
                                                                                                                                                                                    of nonlife market premium of
                   MISC.                                                                                                                                                            as much as 20% in 2020.
                   4.6%                                                                                                   POPULATION                                              n	Publication of the CIMA regulation

                                                                                                                          20.62
                                                                                              PA & HEALTH
                                                                                             CARE WRITTEN                                                                           on digital insurance, expected for
            MARINE,                                                                            BY NONLIFE                                                                           several years, has been delayed
           AVIATION &                                                                          COMPANIES                                                                            again because of the need to
            TRANSIT                                                                               32.4%                                                                             align it with planned changes
              10.5%                                                                                                       million                                                   to existing regulation designed
                                                                                                                                                                                    to encourage the establishment
                                                                                                                                                                                    of specialist micro-insurers.
                        PROPERTY                                                                                                                                                  n	The Insurers’ Association of
                          16.6%                                                                                                                                                     Ivory Coast is involved in work to
                                                                                                                                                                                    create a digital platform for the
                                                                                                                          MARKET CONCENTRATION                                      management of auto third-party

                                                                                                                          66.16%
           MARKET GROWTH                                                                                                                                                            liability insurance business, which
           In millions, U.S. dollars                                                                                                                                                is compulsory. This is not expected
                                                                  Life          Nonlife          PA & Health
                                                                                                                                                                                    to be completed before 2022.
                 350
                                                                                                                                                                                  n	Under the 2019 Construction and
                 300                                                                                                      market share of top five insurers                         Housing Code, construction all risks
                                                                                                                                                                                    insurance is mandatory as well
                 250                                                                                                                                                                as the purchase of a performance
                                                                                                                                                                                    bond from a bank or insurer.
                 200
                                                                                                                                                                                  n	Swiss Re opened an underwriting
                  150                                                                                                     2021 GDP CHANGE                                           office in Abidjan in October
                                                                                                                          (PROJECTED)                                               2019, enabling it to operate

                                                                                                                          6.2%
                  100                                                                                                                                                               across the entire CIMA region.

                   50

                    0
                            2015              2016              2017             2018            2019
                Source: Axco Global Statistics/Industry Associations and Regulatory Bodies

                    COMPULSORY INSURANCE                                                                       NONADMITTED                           INTERMEDIARIES                    MARKET PRACTICE
                    n	Auto third-party liability                      or injury to third parties              The law provides that insurance       Intermediaries must be            There is a concerted effort
                                                                       on the ground as well as                must be purchased from locally        authorized to do insurance        across the CIMA region to
                    n	Marine cargo imports
                                                                       injury to passengers and                authorized insurers, with the         business. They are not            reduce fronting and encourage
                    n	Professional indemnity                          damage to baggage or                    exception of companies that           allowed to place business         coinsurance as a means to
                        for insurance brokers                          goods being transported                 provide specialized insurance         with nonadmitted insurers.        provide extra local market
                    n	Construction all risks liability                                                        services to one or more CIMA                                            capacity and retain as much
                                                                  n	Third-party liability and
                                                                                                               member states, although this is                                         premium as possible locally.
                    n	Workers compensation                            all risks insurance for
                                                                                                               subject to supervisory approval.
                        (state scheme, part                            airport operators
                        of social security)                       n	Shipowners liability for
                    n	Air carriers and aircraft                       marine oil pollution (financial                                                                        Information provided by Axco.
                        operators liability for third-                 guarantee or insurance)
                                                                                                                                                                                  For free trial access to
                        party property damage
                                                                                                                                                                              global insurance intelligence,
                                                                                                                                                                                   visit axcoinfo.com.

12   MAY 2021        BUSINESS INSURANCE
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Ad Template.indd 8                                                                                                                                        4/26/21 7:35 AM
LEGAL BRIEFS
                                                and dozens of Lloyd’s syndicates in state
                                                court in Las Vegas, seeking compensation
                                                for the more than $2 billion in losses it said
                                                                                                  case and was overturned by an appeals
                                                                                                  court panel in a 2-1 ruling.
                                                                                                    “The statutory language in Title III of
                                                                                                                                                           DOCKET
                                                it has sustained from the pandemic.               the ADA defining ‘public accommodation’
                                                  The Reno, Nevada-based casino opera-            is unambiguous and clear,” the majority
                                                tor said it’s paying more than $25 million        opinion said. “It describes twelve types of
                                                in premiums for more than $3.4 billion            locations that are public accommodations.
                                                in coverage limits under its all-risks cov-         “All of these listed types of locations are
                                                erage, according to the complaint filed in        tangible, physical places. No intangible
                                                Caesars Entertainment Inc. v. ACE America         places or spaces, such as websites, are list-   INSURANCE DOESN’T
Broker loses case                               Insurance Co. et. al. It said it has paid more
                                                than $135 million for the coverage over
                                                                                                  ed. … Absent congressional action that
                                                                                                  broadens the definition of ‘places of public
                                                                                                                                                  COVER HERTZ LOSS
                                                                                                                                                  A federal district court in New
due to poor advice                              the past six years.
                                                  The complaint said all of Caesars’ prop-
                                                                                                  accommodation’ to include websites, we
                                                                                                  cannot extend ADA liability to the facts
                                                                                                                                                  York ruled that units of American
                                                                                                                                                  International Group Inc. and
n The New Hampshire Supreme Court,              erties were shut down in March 2020               presented to us here.”                          Tokio Marine are not obligated to
in a divided opinion, ruled against an          under orders of gaming control boards and           The appellate panel vacated the lower         indemnify Hertz Global Holdings
insurance broker for providing poor advice      other civil authorities, and most reopened        court ruling and remanded the case for          Inc. for $27 million in costs incurred
on a hotel’s insurance coverage.                with limited operations in May and June.          further proceedings.                            in connection with a U.S. Securities
  Golden Beach, Florida-based 101 Ocean           None of the insurers named in the com-                                                          and Exchange Commission
Blvd. LLC had worked with Exeter, New
Hampshire-based Foy Insurance Group
                                                plaint had a virus exclusion in their cover-
                                                age, according to the complaint.                  Mohawk tribe loses                              investigation. AIG unit National
                                                                                                                                                  Union Fire Insurance Co. had
Inc. as its insurance agent for several prop-
erties since the early 2000s, according to
                                                  Caesars said certain of its all-risk policies
                                                include coverage triggered when orders of
                                                                                                  interruption case                               issued Hertz a $15 million insurance
                                                                                                                                                  policy that permitted it to recover
the 3-2 ruling by the New Hampshire             a casino control commissioner or simi-            n A Mohawk casino that closed its doors         for securities claims against the
Supreme Court in 101 Ocean Blvd. LLC            lar authority prohibits access to covered         in March 2020 after a COVID-19 case             company. Tokio Marine provided an
v. Foy Insurance Group Inc.                     properties.                                       was reported at a nearby college cannot         additional $15 million of insurance
  In 2014, Lloyd’s of London opted not            “This ‘Closure by Casino Control Com-           recover under its FM Global unit policy’s       coverage for claims made and paid
to renew its policy on the Ocean Boule-         missioner or equivalent’ coverage applies         business interruption coverage, a New           under the National Union policy.
vard Hotel in Hampton, N.H. Turning             even if the covered Property never suffers        York federal district court ruled.
to the surplus lines market, Foy obtained       any physical loss or damage, so long as             The Saint Regis Mohawk Tribe, which           FIRM PLEADS GUILTY
a $2 million replacement cost policy that       the order was made in anticipation of such        operates Mohawk Gaming Enterpris-               TO OSHA VIOLATIONS
provided for $10,000 in law and ordinance       loss or damage,” the complaint says, stat-        es LLC on reservation land in Franklin          Transportation company Dana
insurance coverage, which is designed to        ing Caesars is entitled to coverage under         County, New York, closed the Akwesasne          Container Inc., based in Avenel,
pay for the increased costs associated with     this provision.                                   Mohawk Casino Resort after a virus case         New Jersey, pleaded guilty to
complying with current building codes and                                                         was reported at St. Lawrence College,           violations of Occupational Safety
other ordinances when rebuilding a struc-                                                         4.5 miles across the Canadian border in         and Health Administration rules
ture after a loss.                                                                                Ontario, according to the ruling by the         pertaining to individuals working
  “At no time did Foy recommend that                                                              U.S. District Court in Utica, New York,         in confined spaces, according to
(owner Albert J. Bellemore Jr.) purchase                                                          in Mohawk Gaming Enterprises, LLC v.            the U.S. Department of Justice.
additional law and ordinance coverage on                                                          Affiliated FM Insurance Co.                     On May 31, 2019, one of Dana’s
behalf of Ocean,” the majority opinion said.                                                        Mohawk filed a business interruption          workers was scraping crude
  In October 2015, a fire severely damaged                                                        claim with FM Global unit Affiliated FM         oil from a rail car at a yard in
the hotel. Mr. Bellemore was told the cost                                                        Insurance Co. seeking business interruption     Pittston, Pennsylvania, when he
to replace the existing structure would be                                                        coverage based on the tribe’s closure order.    collapsed and died on the scene of
about $1.1 million, and rebuilding it in                                                            As the 30-day deadline for investigat-        asphyxiation. Although Dana was
compliance with the current building code                                                         ing and settling the claim neared without       aware that the agency’s regulations
would cost an additional $905,070. He                                                             a response, Mohawk filed suit against the       require the use of a certified
decided to demolish the structure rather                                                          insurer on charges including breach of          respirator for such confined space
than rebuild it.
  After accounting for depreciation, the        Supermarket chain                                 contract and fraud, according to the ruling.
                                                                                                    “Mohawk Gaming’s claim for coverage
                                                                                                                                                  tasks, the worker had not been
                                                                                                                                                  provided one, the DOJ said.
insurer paid Ocean $910,141 for the
structure’s replacement cost, which did
                                                prevails in ADA case                              under the policy is grounded in the Civil
                                                                                                  Authority provision,” the ruling said.          CHUBB UNIT WINS
not include the additional cost necessary       n A supermarket chain whose website is            “Thus, the initial burden is on plaintiff to    BUS ACCIDENT CASE
to rebuild the structure in compliance with     inaccessible to a visually impaired person        allege facts that would plausibly establish     The Nebraska Supreme Court
the building code.                              did not violate the Americans with Dis-           that the business interruption it suffered is   unanimously upheld a ruling in
  Ocean filed suit against Foy, alleging the    abilities Act, which does not list websites       ‘the direct result of physical damage of the    a Chubb Ltd. unit’s favor over
broker had a duty to inform Ocean that it       as among places of public accommodation           type insured,’” the ruling said.                the issue of whether it had
had insufficient law and ordinance cover-       that are subject to the law, a federal appeals      “However, as other courts have                appropriately notified the city of
age and that Foy had been negligent. A          court said in a divided opinion that over-        explained, the inclusion of the modifier        Omaha of a subrogation claim
jury returned a verdict largely in Ocean’s      turned a lower court ruling.                      ‘physical’ in a phrase such as ‘direct result   involving a bus accident. Chubb
favor, apportioning 25% fault to Ocean and        Juan Carlos Gil, a visually impaired,           of physical damage’ clearly imposes a           unit Great Northern Insurance Co.,
75% fault to Foy, and the Supreme Court,        long-time customer of Jacksonville, Flor-         requirement that the damage actually be         acting on behalf of its policyholder,
in a split decision, affirmed the ruling.       ida-based Winn-Dixie Stores Inc., whose           tangible in nature,” it said.                   the Omaha Performing Arts
                                                website does not have compatible screen             “Indeed, numerous courts around the           Society, filed a subrogation action

Caesars sues for                                reader software, filed suit against the chain
                                                in U.S. District Court in Miami, charging
                                                                                                  country — including those that have
                                                                                                  applied New York law — have routine-
                                                                                                                                                  against Omaha’s transit authority,
                                                                                                                                                  which conducts business as Metro
COVID-19 coverage                               it with violating the ADA, according to
                                                the 11th U.S. Circuit Court of Appeals
                                                                                                  ly held that the mere presence or spread
                                                                                                  of the novel coronavirus is insufficient to
                                                                                                                                                  Area Transit, over $340,000 in
                                                                                                                                                  estimated damages in connection
n Caesars Entertainment Inc. filed a            in Atlanta’s ruling in Juan Carlos Gil v.         trigger coverage when the policy’s language     with a 2016 motor vehicle
COVID-19 business interruption cover-           Winn-Dixie Stores, Inc.                           requires physical loss or damage,” the rul-     accident involving a city bus.
age lawsuit against more than 35 insurers         The lower court refused to dismiss the          ing said, in dismissing the case.

14    MAY 2021       BUSINESS INSURANCE
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