Pre-departure information - NEW ZEALAND - Topdeck Travel
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NEW ZEALAND Pre-departure trips for 18 to 30 somethings information Hi, thanks for choosing to holiday with Insurance Health & vaccinations Topdeck! We really appreciate your decision to travel with us, and rest It is strongly recommended for all If you suffer from any kind of medical Interactive assured that the entire Topdeck team passengers to take out comprehensive condition you must advise Topdeck at the document will be pulling out all the stops to make travel insurance before the trip departs time of booking, or at least six weeks prior to within. your trip an unforgettable one. covering cancellation, medical expenses the departure of your trip. No vaccinations including repatriation, loss or damage are currently compulsory for entry into New There are links It’s time to get excited! Get ready for to baggage and personal belongings, Zealand. Please reconfirm this before you to explore, a fantastic holiday! money and public liability. World Nomads leave as conditions could change. so get clicking! provide travel insurance, for people from From all the crew at Topdeck Travel over 140 countries, which is designed If you require regular medication, you must have an ample supply of medication for adventurous travellers with cover for before your trip departs, as it can be overseas medical, evacuation, baggage difficult to obtain in some countries. You and a range of adventure sports and must be able to administer your own activities. For more information go to medication, as Topdeck Road Crew will www.topdeck.travel/travel-insurance not be able to administer it, and there are You must bring a copy of your travel no guarantees that there will be anyone insurance policy with you on the trip. with first aid training on board. About this document Your Trip Leader will make a record of your travel insurance details at the start of Awesome, so you’ve booked your Topdeck your trip, e.g. the name of the insurance trip. We’ve prepared the following company, the 24 hour emergency pre-departure information which we telephone number, and your policy number. hope you’ll find useful when it comes to These will be sent to our operations team preparing for your trip. to ensure that if you lose your policy This document has everything you need details, they can be easily retrieved. to know before your trip departs including where to meet, what to bring and what you can expect on your trip of a lifetime! Topdeck Top Tip: A good book or tablet is You may even want to print out pages to always a great thing to have - but why not look check off the lists or bring with you when for a novel which is based somewhere your trip you travel. We hope you’re getting excited! visits? It adds an interesting perspective when you explore these destinations. Remember though, some points should be taken as a guide only - after all, everyone’s different! For example daily spending money and clothing lists can vary greatly from one person to the next, so please bear this in mind. However, we’re sure you’ll find the information in general to be very useful. Email: info@topdeck.travel
NEW ZEALAND Pre-departure trips for 18 to 30 somethings information Baggage The following clothing list is suggested, Electricity & voltage Max Weight = 20kg/44lbs based on our experience: We recommend soft bags, suitcases or The voltage throughout New Zealand is frameless backpacks, plus a small day 1 pair of comfortable walking shoes 220-240v, if the voltage in your home pack or carry bag. No external framed 1 pair of smart casual shoes country is the same or similar to the voltage bags please, as they damage other bags in the country you will be travelling to, then 1 pair thongs/jandals/flip-flops on the coach. you won’t need a voltage transformer. Many 2 pairs jeans/trousers modern electrical devices are built to be Please limit your luggage to a maximum able to handle a range of different volts, of 20kg. Maximum allowable size for all 2 pairs shorts/skirts height 70cm usually from 110 to 240v. It is recommended backpacks must not exceed 70cm x 50cm 4 shirts/t-shirts that you check the voltage of your x 25cm. Please note that due to space appliance before plugging it in, as the and weight restrictions on our coaches, 2 sweaters/jumpers appliance may be damaged if the incoming passengers with too much luggage on Smart casual evening wear voltage is higher than the appliance is departure morning may be told that manufactured for. they cannot take their entire luggage 1 rainproof jacket with them. Luggage storage facilities are 1 warm jacket Once you have established the voltage usually available at the departure point, of your appliance all you will need is an if they are not available you will have to Underwear and socks! adapter to ensure your plug will fit the New make your own arrangements to have it depth 25cm width 45cm Zealand sockets. New Zealand utilises a General things to pack: stored or shipped home. Any luggage left three pronged flat pinned plug, which is behind will be at your own risk and you Swimming costume also used in Australia and Fiji. will be required to pay any cost that is Towel incurred. Toiletries Suggested clothing list Hat & Sunscreen Topdeck Top Tip: If you’re a light sleeper or As a general rule, pack light! People Basic medical kit fancy catching some shut-eye on the coach, Topdeck Top Tip: If you have more than invariably bring more than they need, and a pair of foam earplugs won’t cost much but one credit card, separate them. Perhaps (including plasters, aspirin etc.) they may become your new best friend. you will have to transport it around before store one in your wallet and the other in Washing powder your luggage. That way if you lose it you’ll and after the trip, as well as in and out of still have access to cash. the accommodation during the trip! Insect repellent Remember also that during your trip you Conversion plug are bound to find items that you may wish to buy, so leave room in your luggage Optional: for additional purchases. A full coach of Sewing kit passengers with heavy bags may render it overweight, which will result in severe Pillow case disruption to our schedules and potentially Torch affect our itinerary, so please pack so that your baggage will be less than the Travel pillow maximum allowable weight by the end of the trip, not just at the start! Email: info@topdeck.travel
NEW ZEALAND Pre-departure trips for 18 to 30 somethings information Visas & passports We also have a visa chart on our website Accommodation listing the visas required by some Please make sure your passport is valid for nationalities travelling on our trips. To check The ‘What’s Included’ section for each at least 6 months after the last day of your go to our website www.topdeck.travel/visas trip in our brochure details what type trip. Some countries will refuse entry if there of accommodation is used for our Log in, Hook Up Remember that some visas can take up overnight stops. is not at least 6 months validity on your There’s no need to wait until your trip starts passport after your departure date from their to six weeks to obtain, so do not leave it to get involved! Did you know you can link up Your trip will stay at a variety of multi- with Topdeck on a variety of social media? Meet country. Depending on your nationality, you until the last minute. Also bear in mind share accommodations, which may travel buddies, get questions answered and may require a visa to enter New Zealand. It that the validity of the visa often runs from include hotels, hostels, motels, cabins, share your experiences with others! is your responsibility to obtain this prior to the date of issue rather than date of entry overnight boat and even a traditional the departure of the trip. Consult your travel into the country. Please check with the Facebook Maori Marae! The number of people in agent or your national Government website appropriate embassies prior to departure as Facebook.com/TopdeckTravel a room varies depending on the type of to determine which visas you will require. requirements do change periodically. Become a fan on Facebook and you can put a accommodation. To keep costs down accommodation is based on a 4-share shout out to other travellers on your trip, get travel advice and share photos, videos and tips same sex basis. from your past adventures. If you are travelling with a friend and Twitter require twin or double accommodation, Twitter.com/TopdeckTravel this is available at a small extra charge. Follow @TopdeckTravel for a direct link to our helpful staff and tweet about your #TopdeckTravel adventures for all to see! Topdeck Top Tip: Why not hide away a Forum $50 note somewhere? It might be useful Forum.topdeck.travel in the case of a lost wallet or other The Topdeck forum is a place for travellers past emergencies. and present to exchange stories, find friends and get advice. Blogs Meals Some included evening meals will be prepared Topdecknews.com by our Topdeck Road Crew and some by There’s no better way to find out about the Your included meals are detailed in the local restaurants and accommodation places. Topdeck experience than from our team of ‘What’s Included’ section on the trip pages If you have special dietary requirements e.g. passionate travellers. Head to our blogs page in our brochure and on your detailed Trip vegetarian or wheat intolerance, we will make and get inspired for your next trip. Itinerary. every endeavour to cater to your specific YouTube needs as long as you advise your travel agent Breakfasts are included every day (except YouTube.com/TopdeckTravel or Topdeck trip consultant when you book. on the first morning). A typical breakfast Please be aware that in some areas, the Our Topdeck YouTube channel has videos to may consist of cereals with milk or yoghurt, whet your appetite, including our latest TV restaurants we use for included meals may bread and a range of spreads, with fruit juice, commercial and fantastic clips submitted by our not be able to cater for every single dietary passengers. tea or coffee to drink. It is rare to get a hot requirement, but we will always try our best to breakfast, though on some occasions there arrange it. However, we cannot cater for tastes may be some hot food available as well. or dislikes, as most of our included evening meals feature a set menu. Email: info@topdeck.travel
NEW ZEALAND Pre-departure trips for 18 to 30 somethings information New Zealand Currency Tipping Optional activities The currency unit in New Zealand is the Tipping is not customary in New Zealand On all trips we have arranged extra New Zealand dollar (NZD or $), divided into and at Topdeck our road crew don’t expect a activities that we think will enhance your 100 cents. It is generally always possible to thing. Spend your money on yourself. travel experience, but you have a choice exchange money in to local currency after as to whether or not you will participate. arriving in the country, and the easiest way is These are called Optional Excursions and to make a withdrawal from a local ATM. are not included in the cost of your trip. They are usually organised on a group Departing on a trip from participation basis and should be taken Auckland into consideration when budgeting your spending money. See the section called Spending money Our Auckland departure point is: Optional Excursions on your trip itinerary Automatic Teller Machines (ATMs) are Mercure Hotel Auckland to help you assess any extra personal available all over New Zealand and are 8 Customs Street Joining a Trip in Cities expenses you may incur. the safest and easiest way to access cash. East Auckland other than Auckland None of the optional excursions on your Travellers’ cheques are also accepted in Tel: +64 93778920 For trips starting in cities other than trip are operated by Topdeck, and nor New Zealand and are an alternative to Dep Time: 11:30am do they form part of your contract with Auckland (for example Wellington, using ATMs. Topdeck for your trip. Topdeck arranges Christchurch, Queenstown etc.), please see optional excursions as an Agent of the Most well-known credit cards are accepted Directions the check-in details on your Trip Itinerary. local supplier. Should you participate in in New Zealand. We recommend that This should contain a meeting time and you bring yours along in case you see From Auckland Airport: Auckland place (usually the reception area of the any optional excursions your contract will something special, which you haven’t International Airport is approx. 21km accommodation) where you can meet be with the local supplier of the excursion, budgeted for. Credit cards can be used to southwest of the city centre. The cheapest your Topdeck Trip Leader for a welcome and their conditions will apply. We have pay for most optional excursions. way to reach the city centre is using the meeting and find out further information selected all of these operators based on Airbus Express which departs every 10 on your trip. Please ensure you bring your recommendations from past passengers Based on past experience, we recommend minutes between 7am and 7pm and less passport and travel insurance details to and Topdeck Road Crew. at least $75-$80 per day to cover your regularly outside of these hours. The journey this meeting. normal expenses including sightseeing, time is approx. 1 hour, ask the driver to drop small souvenir shopping and non-included you at the stop nearest to the hostel. Taxis meals. If you wish to purchase expensive are also widely available although this is a souvenirs, you will need to budget for more expensive alternative. more, or use your credit cards for these Get in touch with The Auckland pick up location is just near MEET! purchases. Remember, this is a guideline figure and can vary greatly between the city centre. 'Topdeck Meet' individuals according to your overall Download ‘Topdeck Meet’, our free iPhone app and meet other Topdeck travellers before you go! Topdeck personal budget and spending habits! Meet is super-easy to use: just choose your Topdeck trip and travel month from the list and connect instantly with your new trip buddies. First to sign up? Get the ball rolling and create the first entry to start your Topdeck adventure with your new friends. Topdeck Top Tip: For up to date exchange Topdeck Meet is currently available for iPhones, rates on all foreign currencies, iPads, iPod Touch (requires iOS 4.3 or later ) and on Android phones. visit www.xe.com Email: info@topdeck.travel
NEW ZEALAND Pre-departure trips for 18 to 30 somethings information Missed your departure or Festivals and Short Break welcome meeting? Packages If you arrive at the departure point Did you know Topdeck also run a great late and miss the coach on departure range of festival and short break packages morning, please check with reception all year round? These include: and look on the hotel noticeboard to see if your Topdeck Trip Leader has left any • Oktoberfest information for you. • St. Patrick’s Day • Pamplona – Running of the Bulls In all cases of missed departure, you can • La Tomatina always ring our Brisbane office on: • Las Fallas Tel: +61 7 3041 8100 or 0800 522 366 • Anzac Day (within New Zealand) • Edinburgh Fringe Festival • Venice Carnival Our staff can advise you what to do next • Christmas and New Years Trips and also provide you with the phone • Ski packages and MORE number of your Topdeck Trip Leader. For further details, dates and prices, Outside of our office hours the Topdeck emergency number is +61 4005 27315. Finishing your trip or to book, please visit our website www.topdeck.travel Please check with your Travel Agent or Topdeck Trip Consultant for your trips finishing time prior to booking flights on Topdeck Top Tip: If you're planning busy that same day. days and late nights, maybe grab some vitamin supplements to keep your immune system nicely stocked! Extending Your Trip Topdeck also offer great trips throughout the rest of New Zealand, Australia and Europe. If you wish to extend or travel further with Topdeck, check out our website www.topdeck.travel or speak with your Trip Leader for more details. Topdeck Top Tip: Try out a few local phrases in each place. It's great fun speaking with locals and making an effort wins friends. Email: info@topdeck.travel
NEW ZEALAND Pre-departure trips for 18 to 30 somethings information Past Passenger Discount Keep in touch & stay secure For more information visit the previous URL or phone our dedicated 24/7 Customer Service on: Topdeck Top Tip: Topdeck can book accommodation and transfers for you for Thinking about booking another trip, Claim your free Topdeck global sim card before or after your trip. Contact your travel Australia: 1800 795 252 festival or short break with us? As a thank before you leave for your trip. agent or friendly Topdeck trip consultant you for being a loyal Topdeck customer, you UK: 0800 376 2370 for more information or to book. can claim the following discount on your All our travellers are entitled to claim a free USA: 1-888-513-8804 next trip! Topdeck global SIM card to use while on their Canada: 1888-513-8804 Topdeck trip! Just follow this link to claim yours: www.topdeck.ekit.com/freesim - use your Topdeck Global sims must be pre-ordered. Save 5% off “Booking Reference” and purchase a minimum of Final checklist 5%* the trip price if $20 calling credit. you’ve travelled Have you packed everything? Here are a with Topdeck The Topdeck SIM is a “roaming free” SIM card just OFF drop it into your mobile and enjoy savings of up to few things to tick off... or Connections Adventures 90% on calls while travelling throughout Europe. your next (Australia & New Passport Topdeck trip Every SIM card includes the ekit Travel Journal. The (with visas if required!) Zealand) before. Travel Journal automatically updates your location to Google maps on a daily basis. This allows you Airline tickets *Terms & Conditions apply. Please see the website for full details. to keep track of where you’ve been, and with the (where applicable) option to publish this on facebook and twitter you can easily show-off your travels to friends and Insurance Policy family. Not only does this provide a hassle free way (you must bring this with you) of keeping in contact, but you can text in your own journal updates or photos for an even more detailed Camera, batteries & chargers record of your holiday! • Free Global SIM card and US $5 bonus call credit, Conversion plug when you purchase $20 of call credit Topdeck eKit global phone • Coverage in 150 countries including all Topdeck card, SIM card or phone destinations • Fast low-cost 1st class shipping to Australia, UK, Sense of excitement! Europe, USA and Canada • You can upgrade your SIM card’s calling plan for even better international rates: • Passport Plus – International rates from just USD $0.29 per minute We trust you have found this • Passport SIM / Home & Roam SIM – Free to receive calls in over 60 countries information useful, and we sincerely hope that you have a fantastic To redeem your FREE SIM card and $5 credit before Security holiday with Topdeck! Thanks again you travel visit: Use eKit’s travel vault and avoid hassles for choosing to travel with us. www.topdeck.ekit.com/freesim along the way. You can securely store all From all the crew at Topdeck Travel your important documents online, passport Then quote your Topdeck “Booking Reference”. number, insurance and visa information and travellers cheques details. Refer to the eKit brochure or visit www.topdeck.ekit.com Email: info@topdeck.travel
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