Perspective Putting it into - STRATEGIC PLAN 2018-2022 - Rainbow's End
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What is a Social Enterprise? Our Vision … Our Mission In 2012, the Ontario government proposed a provincial strategy aimed at supporting Social Enterprises. In 2016, the province launched their Social Rainbows End is focused on upholding the mantra of Enterprise Strategy with three main target areas: “Putting People First”, what does this mean? 1. Equipping social enterprises with solid business fundamentals. Building a strong foundation to serve the communities of today and To Rainbows End this is the notion that everyone deserves tomorrow. the chance to work, and that all persons have the right to be 2. Connecting social enterprises to markets and capital to grow and treated with an equitable level of respect. scale. Unlocking new markets and capital to help maximize their potential. Rainbow’s End is a member of a diverse and growing community, 3. Demonstrating the value of social enterprise and social finance. where ever member has the power to affect positive change, in their Promoting their potential to investors, government, and communities. own meaningful way. It is this community that Rainbow’s End is so proud to be a part of, and has helped to create the realization that the Rainbow’s End’s 2018-2022 quality of life in our community is defined by the quality of life of each strategic plan looks to build individual member. off of the current success of Rainbow’s End and align to the provincial strategy of Vision promoting growth within the sector To provide opportunity where there was no opportunity. Who is Rainbow’s End Community Development Corporation? Rainbow’s End Community Development Corporation (Rainbow’s End), is a not for profit, social enterprise focused in the City of Hamilton and Mission surrounding areas. Rainbow’s End employs over 65 individuals with lived experience of mental illness. Rainbow’s End manages its businesses under two foci: property management and food services. To create supportive and diverse social enterprises through which people living with mental illness can experience MORE MORE MORE empowerment, inclusion and dignity. PARTNERSHIPS EFFICIENCY ENGAGEMENT 1 PUTTING PEOPLE FIRST 2018-2022 STRATEGIC PLAN 2
Our Core Strategic Priorities The main priorities of Rainbow’s End are to highlight our strategy to support our community through advocacy and service. our employees in developing skills, confidence and self-worth in Support new roles and opportunities for better education and inclusion of people with lived Advocate experience of mental illness in employment and the community our customers and community by providing high quality services Serve delivered by our employees
How We Will Live Our Priorities How We Will Live Our Priorities for better education and inclusion our employees in developing skills, of people with lived experience of Support confidence and self-worth in new Advocate mental illness in employment and roles and opportunities the community Develop an Internal Culture of Support Rainbow's End – Employee Create an Internal Advocacy Platform Culture Culture • Develop opportunities to harness skills within Rainbow's End to create and foster a supportive environment through coaching; Formalize Rainbow's End position as an employer of choice for • Harness opportunities within Rainbow's End develop and people with lived experience of mental illness. enhance the skills of employees (i.e. job rotation and new roles). Develop an internal advocacy plan. Employee – Employee • Develop messaging principles to advocate Rainbow's End as an • Develop a culture of mutual support for each other (i.e. peer employer of people with lived experience of mental illness. support opportunities). Develop Supportive Partnerships Partnerships Partnerships Partnerships for Organizational Support Build External Advocacy through Partnerships • Foster partnerships in the community to support organizational Leverage Rainbow's End position as an expert for employment of goals, such as with: people with lived experience of mental illness. o St. Joseph’s Healthcare Hamilton; • Identify opportunities for Rainbow's End to become a go-to for advice o Inspiration Place; within the Hamilton and area when discussing employment of people o Seek out other Partners to support our employee get the with lived experience of mental illness. support they need (financial, housing, food). Seek out other community partners to further drive mental health Partnerships for Employee Support employment issues in the community. • Identify external partners who can support our employees further their personal goals (i.e., financial literacy support). 5 PUTTING PEOPLE FIRST 2018-2022 STRATEGIC PLAN 6
How We Will Live Our Priorities How We Will Get There Rainbow’s End Strategic Plan 2018-2022 is a multi-year plan that our customers and community by will leverage existing success while building future opportunity in Serve providing high quality services alignment to our priorities. delivered by our employees Year Internal External 2018 • Develop Board and • Strategic Plan Employee Skills Matrix Launched Identify Internal opportunities to develop Rainbow’s Establish the • Complete operational Baseline review of businesses End Internal Continue developing our two businesses: Property Management and 2019 • Develop internal • Identify new Food Services. partnership plan and potential partner • Focus on becoming more efficient and driving quality within the Build messaging organizations to businesses. Partnerships • Complete operational align to strategic • Connect with customers to understand opportunities for improvement review of property priorities management and food Review opportunities to expand outside of the two business service businesses • Allow for broadening of skills of employees (i.e., administrative • Identify new internal support in “Head Office”). opportunities for skill growth 2020 • Identify new opportunities • Sustain new outside of property partnerships and Partnerships Develop partnerships to further our enterprise Sustain management and food align to strategic offerings. service businesses priorities and new Partnerships Align businesses with partners to provide an all-encompassing ways of doing service to customers coordinated by Rainbow's End. business • Property Maintenance – align with partners to provide an all-season 2021 • Launch new opportunities • Continue to sustain service for customers; outside of property and develop new • Food service – expand food offerings through partnerships with local Further new management and food partnerships to businesses. Opportunities service businesses further the growth of Rainbow's End 2022 • Begin development of • Engage partners to 2022-2026 Strategic Plan plan for the next Plan for the strategic plan of Future Rainbow's End 7 PUTTING PEOPLE FIRST 2018-2022 STRATEGIC PLAN 8
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