COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...

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COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
COMMUNITY
& COUNCIL
PLAN
2017 - 2021
              2020 Update
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
53,326                                     51% FEMALE
    POPULATION                                    49% MALE
We are the ninth largest city in Victoria      The ratio for the State of Victoria
                                                          is the same

                                              MORE THAN 70
     39 YEARS                                  DIFFERENT
   AVERAGE AGE                                 CULTURES
     The average age of Victoria’s          We have the second largest population
        population is 37 years              of Aboriginal and Torres Strait Islander
                                                 people in regional Victoria

                                               9% SPEAK A
       16% BORN                             LANGUAGE OTHER
       OVERSEAS                               THAN ENGLISH
   Majority of arrivals are from India,       Italian is the second most common
      Afghanistan and England                            language spoken
                                                                                       Source: Australian Bureau of Statistics, 2015 Census

       $3 BILLION                             22,300 SQUARE
       ECONOMY                                 KILOMETRES
  Centred on our proud heritage as             Mildura Rural City covers almost
      a major agricultural and                     ten per cent of Victoria
        horticultural centre
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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                                                     COMMUNITY AND COUNCIL PLAN 2017 – 2021
 CONTENTS

VISION							2
WELCOME 							3
DEVELOPING THE COMMUNITY AND COUNCIL PLAN			    5
ABOUT COUNCIL							6
WHO WE ARE							7
COMMUNITY						                                 9
 1.1 Community Safety							10
 1.2 Community Development							11
 1.3 Community Health and Wellbeing						12
 1.4 Community Services							13
 1.5 Arts, Culture & Heritage							14
 1.6 Recreation and Sport							15
ENVIRONMENT						                               17
 2.1 Environmental Sustainability							18
 2.2 Waste							19
 2.3 Parks							20
 2.4 Infrastructure, Assets and Facilities						21
 2.5 Strategic Land Use							23
ECONOMY							25
 3.1 Economic Development and Tourism					      26
 3.2 Events							27
COUNCIL						                                   29
 4.1 Leadership and Representation							30
 4.2 Communication and Engagement						31
 4.3 Customer Service							32
 4.4 Financial Sustainability							33
 4.5 Organisational Management							34
STRATEGIC RESOURCE PLAN 2017/18 TO 2020/21				  38
GLOSSARY							48
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                          VISION

                                         The 2017–2021 Community and Council Plan
                                         outlines what our vision of ‘Making this the most
                                         liveable, people-friendly community in Australia’
                                         means to our community and documents how
                                         we will work towards it over the next four years.

                                         COMMUNITY             ENVIRONMENT            ECONOMY        COUNCIL

                                                                                       Economic
                                             Community            Environmental                        Leadership
                                                                                      Development
                                               Safety             Sustainability                    & Representation
                                                                                       & Tourism

                                             Community                                              Communication
                                                                      Waste             Events
                                            Development                                             & Engagement

                                          Community Health                                             Customer
                                                                      Parks
                                            & Wellbeing                                                 Service

                                             Community            Infrastructure                        Financial
                                              Services          Assets & Facilities                   Sustainability

                                                 Arts,                                               Organisational
                                                                Strategic Land Use
                                          Culture & Heritage                                         Management

                                             Recreation
                                              & Sport
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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                                                                                                                 COMMUNITY AND COUNCIL PLAN 2017 – 2021
   WELCOME

Welcome to the Mildura Rural City Community and          For Mildura Rural City Council, the community is
Council Plan 2017-2021.                                  at the centre of everything we do. As our region
                                                         continues to grow, with many more residents,
This is an important document as it guides               businesses and visitors, it is important for Council
Council’s priorities, strategies and objectives for      to balance the needs and wants of our community,
the coming four years in four broad strategic areas      all while maintaining the ‘country lifestyle feel’
– Community, Environment, Economy and Council.           residents have told us they value.
It also reflects the thoughts and priorities of the
community following an extensive consultation            We will continue to focus on the social,
process in early 2017.                                   environmental and economic factors which affect
                                                         the quality of life of our residents. Financial
With a population of more than 53,000 people,            sustainability presents both challenges and
Council works very hard to provide the best              opportunities for any council. To ensure we practice
services, infrastructure and support we can. As          financial constraint, Council will continue to use
a regional city, we operate in an environment            a service review process to identify priorities and
that requires strong advocacy to other levels of         ensure available resources are allocated fairly
government to ensure our voice is heard and our          across the entire municipality. Maintaining existing
needs are not overshadowed by those of capital           infrastructure and services will be balanced against
cities.                                                  the need for new projects, particularly in our
It is our role to listen, lead and govern for all, and   remote areas.
with the community’s input, the goals and actions        In addition to being financially responsible,
outlined in this document will guide our decision        maintaining a high level of customer service, being
making over the next four years. We are a diverse        accessible to all and consulting the community in
community with many vibrant towns, cultures and          our decision making wherever possible all remain
landscapes, and well planned priorities. Keeping         Council’s guiding objectives going forward, and
our streets safe and clean, supporting our youth,        the goals and actions outlined in this document
attracting new investment and creating jobs are          will directly inform the work of our staff. We have a
just a few of the goals the community told us they       record of advocacy on behalf of the community, but
would like to see shape the future of our region.        an even greater focus on this will be needed in the
I thank everyone who contributed to the                  future to ensure the priority projects identified by
Community and Council Plan 2017-21. I feel               the community remain at the fore.
very proud of what we have committed to as               Council has an outstanding workforce who are
a community and look forward to what we will             passionate about the area they live and work in and
achieve as we work towards our vision of ‘Making         we look forward to supporting our Councillors to
this the most liveable, people-friendly community in     deliver the Community and Council Plan 2017-21.
Australia’ over the next four years.
                                                         Ms Sarah Philpott
Cr Simon Clemence                                        Chief Executive Officer
Mildura Rural City Council Mayor
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
COMMUNITY AND COUNCIL PLAN 2017 – 2021

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COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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                                                                                                                              COMMUNITY AND COUNCIL PLAN 2017 – 2021
  DEVELOPING THE
  COMMUNITY AND COUNCIL
  PLAN
                                                                                                           REPRESENTING THE
                                                                                                           NEEDS AND VISION
                                                                                                           OF THE COMMUNITY
The Community and Council Plan 2017–2021 was
developed with the input of everyone it affects
– Councillors, Council staff, and importantly, the
                                                                                           VISION
residents and ratepayers of our region.
                                                                                         DEVELOPED
In an extensive consultation process, we invited
                                                              CONTINUAL CONSULTATION

people from all walks of life to ‘Help Shape Our
Future’ and collated the feedback we received,                                          COMMUNITY &
highlighting common themes and issues as they                                           COUNCIL PLAN
emerged. Our staff then worked through this
information, honing in to pin-point the priorities of
our community for the future.
                                                                                           ANNUAL
                                                                                           BUDGET
This information was then presented to Councillors,
who reviewed it further, finalising our Strategic
Objectives, Key Result Areas, Goals, Measures
and Actions. These details were then outlined in a
Draft Community and Council Plan document. The
community was given the opportunity to review the                                      ADMINISTRATION
                                                                                         BRINGING THE
Draft Community and Council Plan and share their                                        COUNCIL’S VISION
                                                                                            TO LIFE
ideas on it with us before the final Community and
Council Plan 2017–2021 was officially endorsed and
adopted by Council.
                                                                                          VISION
The Community and Council Plan sets out how we                                           DELIVERED
will work towards our vision of ‘Making this the most
liveable, people-friendly community in Australia’ over
the next four years.

It will be used to guide the management and delivery     Strategic Objectives
of Council services and infrastructure for residents     The Community and Council Plan is structured
and inform Council’s annual planning and budget          around four Strategic Objectives that we will strive
processes.                                               towards.

                                                         Key Result Areas
  2,956 Residents engaged                                Within each Strategic Objective are a number of Key
                                                         Result Areas (KRAs) – there are 18 in total.
  1,155 people completed the                             Each KRA includes a set of goals and the measures
  Help Shape Our Future survey                           we will use to evaluate progress towards these goals.

  131 Engagement                                         Actions
  activities and events                                  The actions we will implement to reach the
                                                         goals within the 18 KRAs are also outlined in the
  28 Drop-in stalls                                      Community and Council Plan. Each action has a
                                                         specific timeframe against it.
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                            ABOUT COUNCIL
                                         Acknowledgment of Country                                Our Principles
                                         Council acknowledges the traditional custodians          Leadership - By providing clear direction through
                                         of the land which now comprises the Mildura Rural        strategies and plans Council will achieve agreed
                                         City Council area, and to those of our neighbouring      outcomes for our community
                                         municipalities. We pay our respects to Elders
                                         past and present; we celebrate and respect their         Customers - Council is here to provide services to
                                         continuing culture and connection to the land.           the whole municipality and therefore our community
                                                                                                  should have a say in what we do and how we do it
                                         Our Council                                              Systems Thinking - Council recognises that achieving
                                         Council is made up of nine publicly elected              excellent outcomes for our community is done
                                         Councillors who each serve four year terms. The day-     through all parts of the organisation working together
                                         to-day operations of the organisation are led by the     effectively and with other levels of government and
                                         Chief Executive Officer, who is appointed by Council.    the wider community

                                         Mildura Rural City Council plays an important role in    People - By involving and developing people,
                                         helping shape the future of the region and enhancing     Council enhances commitment, performance and
                                         community wellbeing. Council delivers more               working relationships to improve organisational
                                         than 100 different services to residents across our      outcomes
                                         municipality. In addition to the three main customer     Continuous Improvement - To remain relevant
                                         service centres, Council’s workforce and services        and capable of producing excellent results our
                                         are spread across the municipality which include         organisation needs to continually learn and adapt
                                         worksites and public access points such as Libraries,
                                         Depots, Landfills, Child Care and Maternal and Child     Information & Knowledge - Council will make
                                         Health Centres, and Swimming Pools.                      the best quality decisions when effort is spent to
                                                                                                  collect and present all objective relevant data and
                                         Our Values                                               information

                                         Respect - We will be respectful towards others and       Variation - By addressing the underlying factors
                                         value differences                                        that cause our processes to deliver inconsistent
                                                                                                  or unpredictable outcomes (variation) Council’s
                                         Honesty - We will be ethical and open                    customers will receive the highest standard of service
                                         Integrity - We will be reliable and trustworthy in all   Corporate & Social Responsibility - Council will
                                         that we do                                               manage its operations to comply with law and ethical
                                         Transparency - We will be objective and fair in our      standards and to produce an overall positive impact
                                         communications and decisions                             on our community

                                         Accountability - We will be consistent and               Sustainable Results - To deliver sustainable
                                         responsible for our actions                              results Council must have a culture that promotes
                                                                                                  accountability through all levels of the organisation
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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                                                                                                                                  COMMUNITY AND COUNCIL PLAN 2017 – 2021
 WHO WE ARE
            The Council was elected on 22 October 2016 and comprises
               nine Councillors, including Mayor and Deputy Mayor.

Cr Greg Brown            Cr Anthony Cirillo        Cr Simon Clemence                Cr Mark Eckel                Cr Helen Healy

            Cr Glenn Milne             Cr Jason Modica               Cr Min Poole            Cr Gavin Sedgmen

                          Cr Sedgmen was appointed in November 2018 (replaced Cr Max Thorburn) and
                             Cr Helen Healy was appointed in February 2019 (replaced Cr Ali Cupper)

                                      2020 Organisation Chart

                                                  Chief Executive Officer
                                                      Sarah Pilpott

       General Manager                               General Manager                                  General Manager
          Corporate                                   Development                                       Community
        Chris Parham                                  Mandy Whelan                                    Martin Hawson

         Organisational                            Works & Engineering                                  Community
          Development                                   Services                                       Care Services
      Information Systems                            Parks & Waste                                       Leisure &
                                                        Services                                      Cultural Services
          Financial
          Services                                     Development                                      Community
                                                          Services                                        Futures
         Corporate
        Administration                                 Asset Services
COMMUNITY & COUNCIL PLAN 2017 - 2021 2020 Update - Mildura Rural ...
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COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         WE WILL CREATE A SAFE,
                                         SUPPORTIVE PLACE TO
                                         LIVE, WHERE DIVERSITY
                                         AND LIFESTYLE
                                         OPPORTUNITIES ARE
                                         ENHANCED
9

COMMUNITY

                                                             COMMUNITY AND COUNCIL PLAN 2017 – 2021
 “I WANT TO FEEL                   “WE NEED
    SAFE IN THE                  BETTER ROADS
  COMMUNITY AT                    IN REMOTE
      NIGHT”                        AREAS”
     1.1 Community Safety           1.1 Community Safety

   “I WANT MY                     “A STRONGER
  KIDS TO HAVE                   FOCUS ON DRUG
     THE BEST                      & ALCOHOL
  EDUCATION”                         ISSUES”
  1.2 Community Development       1.3 Community Health and
                                         Wellbeing

  “CHILDHOOD
   OBESITY IS
    A MAJOR                       “AS A YOUNG
   CONCERN                       PERSON I WANT
     IN OUR                       MORE YOUTH
  COMMUNITY”                       ACTIVITIES”
   1.3 Community Health and        1.4 Community Services
          Wellbeing

   “OUR ARTS
  AND CULTURE                      “WE NEED A
    PROGRAM                      HIGH STANDARD
    IS ONE OF                        SPORTING
   THE BEST IN                      FACILITY IN
    VICTORIA”                       MILDURA”
  1.5 Arts, Culture & Heritage    1.6 Recreation and Sport
10
                                          COMMUNITY
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         1.1 Community Safety
                                           Goals                                               Measures

                                           People feel safe                                    Community perception of personal safety

                                           People are safe                                     Childhood accidents
                                                                                               Crimes against persons
                                                                                               Crimes against property
                                                                                               Road trauma
                                                                                               Reported public safety incidents
                                                                                               Number of animal attacks
                                                                                               Drug related crime

                                           A community well-prepared for emergencies           Community satisfaction with emergency management

                                                                                               Year 1        Year 2        Year 3        Year 4
                                           Actions
                                                                                               2017/18       2018/19       2019/20       2020/21

                                           Implement Community Safety Plan 2015 to 2020

                                           Review Community Safety Plan 2015 to 2020

                                           Implement Community Safety Plan 2020 to 2024

                                           Develop Public Lighting Strategy

                                           Implement Public Lighting Strategy

                                           Implement Road Safety Strategic Plan 2017 to 2021

                                           Review Domestic Animal Management
                                           Plan 2014 to 2017

                                           Implement Domestic Animal
                                           Management Plan 2017 to 2021

                                           Implement Public Asset Inspection Program

                                           Develop CCTV Governance Framework

                                           Implement CCTV Governance Framework

                                         Other plans and strategies that contribute to Community Safety
                                         Fire Management Plan                                  Risk Management Strategy
                                         Municipal Emergency Management Plan                   Community Health and Wellbeing Plan
                                         Emergency Relief Centre Plan                          Events Strategy
                                         Hazardous Materials Plan                              Recreation Strategy
11
 COMMUNITY

                                                                                                             COMMUNITY AND COUNCIL PLAN 2017 – 2021
1.2 Community Development
  Goals                                               Measures

  Improved accessibility to facilities,               Community satisfaction with support
  services and activities                             for people with a disability
                                                      Community satisfaction with equitable access
                                                      for facilities, services and activities

  Improved level of inclusion and active              Level of Volunteering
  participation in the community                      Community satisfaction with opportunities for people
                                                      to be involved in shaping their own community

  Improved access to educational opportunities        Education participation rates
                                                      Year 12 or equivalent completion rates

                                                      Year 1        Year 2            Year 3    Year 4
  Actions
                                                      2017/18       2018/19           2019/20   2020/21

  Implement Community Access and
  Inclusion Plan 2014 to 2018

  Review Community Access and
  Inclusion Plan 2014 to 2018

  Review Cultural Diversity and Inclusion
  Strategy 2012 to 2017

  Develop Inclusion Strategy 2020 to 2024

  Implement Inclusion Strategy 2020 to 2024

  Implement Reconciliation Action Plan 2017 to 2019

  Review Reconciliation Action Plan 2017 to 2019

  Implement Reconciliation Action Plan 2021 to 2023

  Support communities to implement actions
  associated with community plans

  Implement a program for reviewing community plans

  Participate in the Northern Mallee
  Community Partnership

Other plans and strategies that contribute to Community Development
Youth Engagement Strategy
Community Engagement Strategy
Hands Up Mallee
12
                                          COMMUNITY
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         1.3 Community Health and Wellbeing
                                            Goals                                             Measures

                                            High levels of community health and wellbeing     Self reported health
                                                                                              Subjective wellbeing
                                                                                              Life expectancy
                                                                                              Adequate physical exercise
                                                                                              Fruit consumption
                                                                                              Vegetable consumption
                                                                                              Obesity
                                                                                              Smoking status
                                                                                              Risky alcohol consumption
                                                                                              Psychological distress
                                                                                              Prevalence of type 2 diabetes
                                                                                              Birth weight
                                                                                              Communicable diseases
                                                                                              Family violence
                                                                                              Children in out of home care
                                                                                              Children on child protection orders
                                                                                              Community satisfaction with immunisation programs
                                                                                              Community satisfaction with health
                                                                                              education programs

                                                                                             Year 1          Year 2          Year 3    Year 4
                                            Actions
                                                                                             2017/18         2018/19         2019/20   2020/21

                                            Develop Community Health and
                                            Wellbeing Plan 2017 to 2021

                                            Implement Community Health and
                                            Wellbeing Plan 2017 to 2021

                                            Develop Community Health and Well-
                                            being Plan 2021 to 2025

                                         Other plans and strategies that contribute to Community Health and Wellbeing
                                         Recreation Strategy
                                         Healthy Ageing Strategy
                                         Municipal Early Years Plan
                                         Community Access and Inclusion Plan
                                         Hands Up Mallee
                                         State Food Strategy
13
 COMMUNITY

                                                                                                               COMMUNITY AND COUNCIL PLAN 2017 – 2021
1.4 Community Services
  Goals                                               Measures

  Young children have opportunities                   Birth weight
  for the best start in life                          Maternal and Child Health visits
                                                      Participation in the Maternal and Child
                                                      Health Service by Aboriginal children
                                                      Australian Early Development Index
                                                      Kindergarten participation rates
                                                      Number of four year old kindergarten enrolments in a
                                                      long day care or integrated children’s service setting
                                                      Community satisfaction with maternal
                                                      and child health services
                                                      Community satisfaction with support for pre schools
                                                      Community satisfaction with childcare

  Youth are supported to reach their full potential   Level of youth re-engagement into
                                                      education, training or employment
                                                      Incomplete education
                                                      Community satisfaction with youth programs

  Older people have access to quality services        Community satisfaction with home care services

  People with a disability have access to quality     Community satisfaction with support
  services                                            to people with a disability

                                                      Year 1         Year 2        Year 3         Year 4
  Actions
                                                      2017/18        2018/19       2019/20        2020/21

  Implement Municipal Early Years Plan 2015 to 2018

  Review Municipal Early Years Plan 2015 to 2018

  Implement Municipal Early Years Plan 2020 to 2024

  Implement Youth Engagement Strategy 2015 to 2018

  Review Youth Engagement Strategy 2015 to 2018

  Implement Youth Engagement Strategy 2020 to 2023

  Implement Healthy Ageing Strategy 2016 to 2020

  Review Healthy Ageing Strategy 2016 to 2020

  Implement Healthy Ageing Strategy 2021 to 2024

Other plans and strategies that contribute to Community Services
Community Access and Inclusion Plan
Integrated Marketing and Communications Strategy
Recreation Strategy
Hands Up Mallee
14
                                         COMMUNITY
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         1.5 Arts, Culture & Heritage
                                            Goals                                                 Measures

                                            Increased access to a diverse range                   Community satisfaction with support
                                            of arts and cultural experiences                      to arts/cultural groups
                                                                                                  Art gallery and Rio Vista Historic
                                                                                                  House visits (local visitors)
                                                                                                  Art gallery and Rio Vista Historic House
                                                                                                  visits visits (non-local visitors)
                                                                                                  Theatre attendance
                                                                                                  Theatre occupancy
                                                                                                  Community satisfaction with arts and cultural facilities
                                                                                                  Community satisfaction with arts
                                                                                                  and cultural programs
                                                                                                  Community satisfaction with accessibility
                                                                                                  to arts and cultural programs

                                            A community that values and embraces its              Community satisfaction with recognition
                                            history and diverse cultural heritage                 of local history and cultural heritage

                                            The significance of our region’s Indigenous culture   Community satisfaction with recognition of Indigenous
                                            is recognised through arts and cultural experiences   culture in arts and cultural experiences

                                            Access to a diverse range of library                  Community satisfaction with libraries
                                            services and programs                                 Library usage

                                                                                                  Year 1          Year 2        Year 3         Year 4
                                            Actions
                                                                                                  2017/18         2018/19       2019/20        2020/21

                                            Implement Arts, Culture and Heritage
                                            Strategy 2016 to 2020

                                            Review Arts, Culture and Heritage
                                            Strategy 2016 to 2020

                                            Implement Library Service Strategy 2013 to 2018

                                            Review Library Service Strategy 2013 to 2018

                                            Implement Library Service Strategy 2020 to 2024

                                         Other plans and strategies that contribute to Arts, Culture & Heritage
                                         Social Inclusion Strategy
                                         Recreation Strategy
                                         Reconciliation Action Plan
15
 COMMUNITY

                                                                                                                       COMMUNITY AND COUNCIL PLAN 2017 – 2021
1.6 Recreation and Sport
   Goals                                                   Measures

   Increased participation in sport and recreation         Level of participation in sport and recreation activities
   activities

   Increased access to a diverse range of quality          Community satisfaction with sporting services
   sporting and recreation facilities and programs         Community satisfaction with recreation facilities
                                                           Community satisfaction with Council support to clubs
                                                           Community satisfaction with ovals and grounds
                                                           Community satisfaction with swimming pools
                                                           Community satisfaction with indoor sports centres

                                                           Year 1          Year 2        Year 3          Year 4
   Actions
                                                           2017/18         2018/19       2019/20         2020/21

   Implement Recreation Strategy 2008 to 2018

   Review Recreation Strategy 2008 to 2018

   Implement Recreation Strategy 2019 to 2029

   Review Public Open Space Strategy 2004 to 2010

   Implement Public Open Space Strategy 2019 to 2025

   Plan and implement capital works program
   to develop existing and new sport and
   recreation facilities in accordance with
   supporting plans and strategies

   Provide financial assistance to organisations
   to manage and improve sport and
   recreation facilities and programs

   Provide processes and systems for community
   access to sport and recreation facilities

   Develop partnerships to attract external
   funding to develop existing and new
   sport and recreation facilities

   Manage processes and systems to provide
   community access to public swimming pools

Other plans and strategies that contribute to Recreation and Sport
Mildura Motorsports and Community Facilities Precinct - Development Plan
Tracks and Trails Strategy
Indoor Sports Stadium Strategy
Mildura Major Sporting Reserves Master Plan
Township Recreation Reserve Master Plans
Aquatic Facilities Redevelopment Strategy
Master Plan for Mildura South Regional Sporting Precinct
Community Access and Inclusion Plan
Community Health and Wellbeing Plan
16
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         WE WILL CREATE AND
                                         PROMOTE SUSTAINABLE
                                         NATURAL AND BUILT
                                         ENVIRONMENTS
17

ENVIRONMENT

                                                                        COMMUNITY AND COUNCIL PLAN 2017 – 2021
  “A STRONGER
 FOCUS ON PEST
 MANAGEMENT                           “CONTINUE
 & PROTECTING                        TO DEVELOP &
   OUR NATIVE                        IMPROVE THE
    SPECIES”                         RIVERFRONT”
  2.1 Environmental Sustainability   2.1 Environmental Sustainability

    “KERBSIDE
  GREEN WASTE                         “WE NEED TO
   COLLECTION                        KEEP OUR PARKS
    WOULD BE                          AND GARDENS
 GREAT FOR OUR                         BEAUTIFUL &
     REGION”                             CLEAN”
             2.2 Waste                          2.3 Parks

                                         “WE NEED
                                          BETTER
 “WE NEED MORE                           DRAINAGE
 WALKING PATHS                          TO PREVENT
 & BIKE TRACKS”                         FLOODING”
   2.4 Infrastructure, Assets and     2.4 Infrastructure, Assets and
              Facilities                         Facilities

    “WE NEED                          “A GREATER
  TO PRESERVE                          FOCUS ON
  OUR HERITAGE                         OUTDOOR
   & CULTURAL                        ACTIVITIES FOR
  LANDSCAPES”                          FAMILIES”
      2.5 Strategic Land Use             2.5 Strategic Land Use
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                                         ENVIRONMENT
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         2.1 Environmental Sustainability
                                          Goals                                                  Measures

                                          A healthy and sustainable environment                  Community satisfaction with
                                                                                                 protection of natural bushland
                                                                                                 Community satisfaction with management of wetlands

                                          Conserve natural resources                             Energy usage (MRCC)
                                                                                                 Energy usage (community)
                                                                                                 Water usage (MRCC)
                                                                                                 Recycled water usage
                                                                                                 Total community water usage
                                                                                                 Alternative energy generation (community)
                                                                                                 Alternative energy generation (MRCC)

                                          Pest plants and pest animals are managed effectively   Pest plants and pest animals control

                                          A well-educated community in regards to                Community involvement in environmental
                                          environmental sustainability                           education programs

                                                                                                 Year 1        Year 2         Year 3         Year 4
                                          Actions
                                                                                                 2017/18       2018/19        2019/20        2020/21

                                          Implement Environmental Management
                                          Strategy for Stormwater 2014 to 2018

                                          Implement Environmental Education
                                          Plan 2015 to 2019

                                          Review Environmental Education Plan 2015 to 2019

                                          Implement Environmental Education
                                          Plan 2020 to 2024

                                          Implement Vegetation Management
                                          Plan 2015 to 2019

                                          Review Vegetation Management Plan 2015 to 2019

                                          Implement Vegetation Management
                                          Plan 2020 to 2024

                                          Implement Energy Management Plan 2017 to 2021

                                          Implement Invasive Plants and
                                          Animals Plan 2015 to 2019

                                          Review Invasive Plants and Animals Plan 2015 to 2019

                                          Implement Invasive Plants and
                                          Animals Plan 2020 to 2024

                                          Develop Urban Weed Strategy 2019 to 2024

                                          Implement Urban Weed Strategy 2019 to 2024
19
 ENVIRONMENT

                                                                                                               COMMUNITY AND COUNCIL PLAN 2017 – 2021
2.2 Waste
  Goals                                                 Measures

  Effective and sustainable waste management services   Community satisfaction with waste management
                                                        Community satisfaction with
                                                        kerbside rubbish collection
                                                        Community satisfaction with
                                                        kerbside recycling collection
                                                        Community satisfaction with landfills/
                                                        public transfer stations
                                                        Total waste generation
                                                        Waste deposited to landfill
                                                        Waste diverted from landfill
                                                        Quantity of kerbside recycling

  A clean and litter free municipality                  Community satisfaction with litter control
                                                        Litter collected

                                                        Year 1         Year 2           Year 3       Year 4
  Actions
                                                        2017/18        2018/19          2019/20      2020/21

  Develop Waste Resource and
  Recovery Plan 2019 to 2024

  Implement Waste Resource and
  Recovery Plan 2019 to 2024

  Develop a long term strategy for
  the management of waste

  Develop Litter Strategy 2019 to 2024

  Implement Litter Strategy 2019 to 2024

Other plans and strategies that contribute to Waste

Environmental Education Plan
20
                                         ENVIRONMENT
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         2.3 Parks
                                           Goals                                               Measures

                                           Clean, attractive and sustainable parks, gardens,   Community satisfaction with playgrounds
                                           streetscapes, reserves and wetlands                 Community satisfaction with
                                                                                               beautification of streetscapes
                                                                                               Community satisfaction with tree planting
                                                                                               Community satisfaction with tree maintenance
                                                                                               Community satisfaction with the
                                                                                               appearance of wetlands
                                                                                               Community satisfaction with public open space
                                                                                               (including parks, gardens and reserves)
                                                                                               Net increase in trees

                                                                                               Year 1        Year 2         Year 3         Year 4
                                           Actions
                                                                                               2017/18       2018/19        2019/20        2020/21

                                           Develop Urban Tree Strategy 2019 to 2024

                                           Implement Urban Tree Strategy 2019 to 2024

                                           Develop Playground Strategy 2019 to 2024

                                           Implement Playground Strategy 2019 to 2024

                                           Develop Landscaping Plan

                                           Implement Landscaping Plan

                                         Other plans and strategies that contribute to Parks
                                         Public Open Space Strategy
21
ENVIRONMENT

                                                                                                             COMMUNITY AND COUNCIL PLAN 2017 – 2021
2.4 Infrastructure, Assets and Facilities
  Goals                                                  Measures

  Well-maintained road networks                          Community satisfaction with the
                                                         condition of sealed local roads
                                                         Community satisfaction with
                                                         maintenance of unsealed roads

  Well-maintained footpath networks                      Community satisfaction with footpaths

  Effective and well-maintained drainage systems         Community satisfaction with drainage

  Well-planned and maintained buildings and facilities   Community satisfaction with maintenance
                                                         of public buildings and facilities

                                                         Year 1       Year 2          Year 3       Year 4
  Actions
                                                         2017/18      2018/19         2019/20      2020/21

  Develop Asset Management Strategy 2019 to 2023

  Implement Asset Management Strategy 2019 to 2023

  Implement Road Management Plan

  Review Road Management Plan

  Complete Annual Capital Works Program

  Implement Deakin Avenue Master Plan

  Develop Public Toilet Strategy 2019 to 2029

  Implement Public Toilet Strategy 2019 to 2029

  Develop Municipal Stormwater Drainage Strategy

  Implement Municipal Stormwater Drainage Strategy

Other plans and strategies that contribute to Infrastructure, Assets and Facilities
Recreation Reserve Masterplans
COMMUNITY AND COUNCIL PLAN 2017 – 2021

22
23
 ENVIRONMENT

                                                                                                              COMMUNITY AND COUNCIL PLAN 2017 – 2021
2.5 Strategic Land Use
   Goals                                               Measures
   A well-developed long-term land use vision          Community satisfaction with land use planning
                                                       Percentage of strategic land use projects completed
                                                       Community satisfaction with new
                                                       residential development
   Mildura’s riverfront is activated and               Community satisfaction with the riverfront
   integrated with the city                            development and accessibility
                                                       Activation of the riverfront
   Safe, sustainable and healthy urban environments    Community satisfaction with urban environments
                                                       that are safe, sustainable and healthy
   Well-protected and enhanced local                   Community satisfaction with
   character and heritage assets                       protection of local character
                                                       Community satisfaction with
                                                       protection of local heritage

                                                       Year 1         Year 2           Year 3       Year 4
   Actions
                                                       2017/18        2018/19          2019/20      2020/21

   Develop a program of strategic land use projects
   Implement program of strategic land use projects
   Implement Mildura South Urban Design Plan

   Undertake a review of the Mildura Planning Scheme

   Develop Stage 1 of Mildura Heritage Study

   Review Mildura Retail Strategy

   Implement Mildura Retail Strategy
   Implement Deakin Avenue Urban Design Guidelines
   Implement Mildura Housing and Settlement Strategy
   Facilitate Mildura Riverfront
   Development Project - Stage 2
   Review Mildura CBD Plan
   Implement Mildura CBD Plan

Other plans and strategies that contribute to Strategic Land Use
Mildura CBD Plan
Cullulleraine Structure Plan
Ouyen Structure Plan
Irymple Structure Plan
Fifteenth Street and Deakin Avenue Structure Plan
24
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         WE WILL ENCOURAGE
                                         DIVERSE AND
                                         SUSTAINABLE ECONOMIC
                                         DEVELOPMENT THAT
                                         PROVIDES GROWTH IN
                                         JOBS, INVESTMENT AND
                                         QUALITY OF LIFE
25

ECONOMY

                                                               COMMUNITY AND COUNCIL PLAN 2017 – 2021
      “MORE
 OPPORTUNITIES                    “A THRIVING
     FOR NEW                        TOURISM
    BUSINESSES                     INDUSTRY
   ARE VITAL TO                 WOULD ATTRACT
  THE ECONOMIC                   NEW BUSINESS
 GROWTH OF OUR                  & CREATE MORE
     REGION”                         JOBS”
 3.1 Economic Development and   3.1 Economic Development and
           Tourism                        Tourism

                                 “ENCOURAGE
                                 GOVERNMENT
 “SUPPORT LOCAL                  DEPARTMENTS
   BUSINESSES &                 TO RELOCATE TO
   PRODUCERS”                    OUR REGION”
 3.1 Economic Development and   3.1 Economic Development and
           Tourism                        Tourism

 “CONNECT OUR
    REGION TO                   “MORE FUNDING
   THE GLOBAL                     FOR MAJOR
 MARKETPLACE”                      EVENTS”
 3.1 Economic Development and            3.2 Events
           Tourism

                                  “PROMOTE
                                  MILDURA AS
 “MORE SUPPORT                    A REGIONAL
    FOR SMALL                     VENUE FOR
   COMMUNITY                    SPORTS & MUSIC
     EVENTS”                        EVENTS”
          3.2 Events                     3.2 Events
26
                                          ECONOMY
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         3.1 Economic Development and Tourism
                                            Goals                                                               Measures

                                            A vibrant, diverse, innovative and                                  Community satisfaction with encouragement
                                            sustainable economy                                                 and growth of business/industry
                                                                                                                Building activity
                                                                                                                Gross Regional Product

                                            Investment attraction and job creation                              Jobs created
                                                                                                                Investment achievements for region

                                            Connectivity to the global marketplace                              Export data by industry

                                            Accessible information, internet and                                Telecommunications uptake
                                            telecommunications services

                                            Support quality tourism services and experiences                    Yield of tourism
                                                                                                                Industry satisfaction with services provided
                                                                                                                by Mildura Regional Development¹
                                                                                                                Community satisfaction with tourism services
                                                                                                                Customer satisfaction with visitor services
                                                                                                                Industry satisfaction with visitor services

                                                                                                                Year 1           Year 2           Year 3          Year 4
                                            Actions
                                                                                                                2017/18          2018/19          2019/20         2020/21

                                            Develop Mildura Regional
                                            Development Strategic Plan

                                            Implement Mildura Regional
                                            Development Strategic Plan

                                            Review Digital Community Strategy

                                            Implement Digital Community Strategy

                                            Develop Visitor Information Strategy 2020 to 2023

                                            Implement Visitor Information Strategy 2020 to 2023

                                         ¹Mildura Regional Development is a single entity which supersedes Mildura Development Corporation and Mildura Tourism.
27
ECONOMY

                                                                                                     COMMUNITY AND COUNCIL PLAN 2017 – 2021
3.2 Events
 Goals                                          Measures

 Support quality and diverse community events   Community satisfaction with small community events

 Develop and support major events and           Community satisfaction with
 conferences to attract visitors                conferences and major events

                                                Year 1       Year 2        Year 3        Year 4
 Actions
                                                2017/18      2018/19       2019/20       2020/21

 Implement Events Strategy 2014 to 2019

 Review Events Strategy 2014 to 2019

 Implement Events Strategy 2020 to 2025
28
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         WE WILL MANAGE
                                         RESOURCES IN A
                                         SUSTAINABLE MANNER
                                         TO PROVIDE SERVICES
                                         THAT ARE RELEVANT, OF
                                         A HIGH STANDARD AND
                                         RESPOND TO IDENTIFIED
                                         COMMUNITY NEEDS
29

COUNCIL

                                                                         COMMUNITY AND COUNCIL PLAN 2017 – 2021
     “GREATER
    ADVOCACY
  FROM COUNCIL
      FOR THE                          “IT’S REALLY
  RETURN OF THE                       GREAT TO SEE
    PASSENGER                        COUNCILLORS AT
       TRAIN”                        LOCAL EVENTS”
 4.1 Leadership and Representation   4.1 Leadership and Representation

      “MORE
    COMMUNITY
   ENGAGEMENT                          “I WANT TO BE
  TO EFFECTIVELY                        ABLE TO PAY
  REPRESENT OUR                        MY ACCOUNTS
      NEEDS”                              ONLINE”
      4.2 Communication and                4.3 Customer Service
           Engagement

  “I WANT TO BE
  ABLE TO SPEAK
    TO A STAFF                           “GREATER
  MEMBER WHO                          TRANSPARENCY
  UNDERSTANDS                          OF COUNCIL
    MY NEEDS”                           SPENDING”
       4.3 Customer Service              4.4 Financial Sustainability

 “PROVIDE EQUAL
  OPPORTUNITIES                          “COUNCIL
  FOR EVERYONE                           NEEDS TO
      IN OUR                          LOOK AT WAYS
   COMMUNITY                            TO DELIVER
     TO GAIN                          SERVICES MORE
  EMPLOYMENT”                          EFFICIENTLY”
  4.5 Organisational Management       4.5 Organisational Management
30
                                         COUNCIL
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         4.1 Leadership and Representation
                                           Goals                                                   Measures

                                           Deliver results in line with community expectations     Community satisfaction with overall
                                                                                                   performance of Council
                                                                                                   Community perception of Mildura
                                                                                                   Rural City as a place to live
                                                                                                   Percentage of Community and
                                                                                                   Council Plan implemented

                                           Effectively respond to the interests of our community   Community satisfaction with advocacy

                                           Elected members engage effectively                      Community satisfaction with the
                                           with the community                                      performance of the elected Council
                                                                                                   Community satisfaction with Council’s
                                                                                                   engagement in decision making

                                                                                                   Year 1        Year 2        Year 3      Year 4
                                           Actions
                                                                                                   2017/18       2018/19       2019/20     2020/21

                                           Implement Community & Council Plan 2017 to 2021

                                           Develop Community & Council Plan 2021 to 2025

                                           Develop Advocacy Plan

                                           Implement Advocacy Plan

                                           Develop Council Engagement Guidelines

                                         Other plans and strategies that contribute to Leadership and Representation
                                         Community Engagement Strategy
31
 COUNCIL

                                                                                                                    COMMUNITY AND COUNCIL PLAN 2017 – 2021
4.2 Communication and Engagement
  Goals                                                     Measures

  Communicate effectively with the community                Community satisfaction with Council
                                                            newsletters and publications
                                                            Community satisfaction with Council’s online presence
                                                            Community satisfaction with information
                                                            Council provides about its services
                                                            Community satisfaction with overall
                                                            communication from Council
                                                            Community satisfaction with the promotion of
                                                            Council services, facilities, events and achievements

  Engage effectively with the community                     Community satisfaction with Council’s
                                                            engagement in decision making
                                                            Community satisfaction with community
                                                            consultation and engagement

  Responsive to community input and feedback                Community satisfaction with Council’s
                                                            responsiveness to community input and feedback

                                                            Year 1        Year 2         Year 3         Year 4
  Actions
                                                            2017/18       2018/19        2019/20        2020/21

  Implement Integrated Marketing and
  Communications Strategy 2017 to 2019

  Review Integrated Marketing and
  Communications Strategy 2017 to 2019

  Implement Integrated Marketing and
  Communications Strategy 2020 to 2022

  Implement Community Engagement
  Strategy 2014 to 2018

  Review Community Engagement
  Strategy 2014 to 2018

  Implement Community Engagement
  Strategy 2019 to 2023

Other plans and strategies that contribute to Communication and Engagement
Reconciliation Action Plan
State/Council Community and Customer Satisfaction Surveys
Social Inclusion Strategy
Community Access and Inclusion Plan
Community Plans
32
                                          COUNCIL
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         4.3 Customer Service
                                           Goals                                                     Measures

                                           Be accessible to all                                      Community satisfaction with
                                                                                                     accessibility to whole of Council
                                                                                                     Community satisfaction with
                                                                                                     responsiveness to complaints
                                                                                                     Community satisfaction with
                                                                                                     responsiveness to requests
                                                                                                     Community satisfaction with general
                                                                                                     courtesy of Council staff
                                                                                                     Community satisfaction with general
                                                                                                     effectiveness of Council staff

                                           Provide a high level of customer focused service          Community satisfaction with customer contact

                                                                                                     Year 1        Year 2          Year 3     Year 4
                                           Actions
                                                                                                     2017/18       2018/19         2019/20    2020/21

                                           Implement Customer Service Strategy 2016 to 2019

                                           Review Customer Service Strategy 2016 to 2019

                                           Develop Customer Experience Strategy

                                           Develop Digital Strategy 2019 to 2021

                                           Implement Digital Strategy 2019 to 2021

                                         Other plans and strategies that contribute to Customer Service
                                         Information Systems Strategy
                                         Integrated Marketing and Communications Strategy
                                         State/Council Community and Customer Satisfaction Surveys
33
COUNCIL

                                                                                                         COMMUNITY AND COUNCIL PLAN 2017 – 2021
4.4 Financial Sustainability
 Goals                                               Measures

 Financial sustainability                            Adjusted underlying position
                                                     Asset renewal gap
                                                     Level of internal financing
                                                     Level of borrowings
                                                     Liquidity
                                                     Capital replacement

 Meet the community’s needs in a                     Community satisfaction with value for money
 financially responsible manner

                                                     Year 1         Year 2          Year 3     Year 4
 Actions
                                                     2017/18        2018/19         2019/20    2020/21

 Review 10-year Strategic Financial Plan

 Undertake an organisational sustainability review

 Review Rating Strategy 2014 to 2019

 Implement Rating Strategy 2019 to 2023

 Review Procurement Strategy

 Implement Procurement Strategy 2018 to 2022

 Develop Finance and Asset Accounting
 Strategy 2020 to 2024

 Implement Finance and Asset
 Accounting Strategy 2020 to 2024
34
                                         COUNCIL
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         4.5 Organisational Management
                                          Goals                                             Measures

                                          A high performing organisation                    Community satisfaction with overall
                                                                                            performance of Council
                                                                                            Organisational score against the Australian
                                                                                            Business Excellence Framework
                                                                                            Organisational Alignment
                                                                                            Organisational Engagement

                                          Effectively manage risk                           Percentage of Risk Audit actions completed on time

                                          Council is an employer of choice                  Overall staff satisfaction
                                                                                            Percentage of staff who would recommend
                                                                                            Mildura Rural City Council as a place to work

                                                                                            Year 1         Year 2        Year 3           Year 4
                                          Actions
                                                                                            2017/18        2018/19       2019/20          2020/21

                                          Review Organisational Development
                                          Strategy 2013 to 2017

                                          Implement Organisational Development
                                          Strategy 2020 to 2024

                                          Implement Information Systems
                                          Strategy 2020 to 2022

                                          Implement Risk Management Strategy 2017 to 2021

                                          Review Risk Management Strategy 2017 to 2021

                                          Complete the annual internal audit program

                                          Develop Business Continuity and Disaster
                                          Recovery Strategy 2019 to 2022

                                          Implement Business Continuity and Disaster
                                          Recovery Strategy 2019 to 2022

                                          Review Occupational Health and
                                          Safety Strategy 2013 to 2017

                                          Implement Occupational Health and
                                          Safety Strategy 2019 to 2023

                                          Review Human Resources Strategy 2013 to 2017
35
 COUNCIL

                                                                                               COMMUNITY AND COUNCIL PLAN 2017 – 2021
4.5 Organisational Management cont.
                                                       Year 1    Year 2    Year 3    Year 4
   Actions
                                                       2017/18   2018/19   2019/20   2020/21

   Implement Human Resources Strategy 2018 to 2022

   Review Health and Wellbeing Strategy 2019 to 2023

   Implement Aboriginal and Torres Strait Islander
   Employment Strategy 2016 to 2018

   Review Aboriginal and Torres Strait Islander
   Employment Strategy 2016 to 2018

   Maintain White Ribbon Accreditation

Other plans and strategies that contribute to Organisational Management
Reconciliation Action Plan
36
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         STRATEGIC
                                         RESOURCE PLAN
                                         2017/18 - 2020/21
COMMUNITY AND COUNCIL PLAN 2017 – 2021
37
38
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         STRATEGIC
                                         RESOURCE PLAN
                                         2017/18 TO 2020/21

                                         What is a Strategic Resource Plan?                       In preparing the SRP, we have to be mindful of the
                                         The Strategic Resource Plan (SRP) provides details       need to comply with the following Principles of Sound
                                         of the financial and non-financial resources required    Financial Management, as contained in The Act:
                                         to achieve Council’s strategic objectives, as outlined
                                         in the Community and Council Plan. The Strategic         - Prudently manage financial risks relating to debt,
                                         Resource Plan is updated annually and is reflected in      assets and liabilities
                                         our Annual Budget.                                       - Provide reasonable stability in the level of rate
                                                                                                    burden
                                         Plan development
                                                                                                  - Consider the financial effects of Council decisions
                                         The Local Government Act requires a SRP to be
                                                                                                    on future generations
                                         prepared describing both financial and non-financial
                                                                                                  - Provide full, accurate and timely disclosure of
                                         resources (including human resources) for at least
                                                                                                    financial information.
                                         the next four financial years to achieve the strategic
                                         objectives in the Community and Council Plan.
                                                                                                  The SRP is updated annually through a rigorous
                                         Council has prepared a Strategic Resource Plan           process of consultation with Council service
                                         (SRP) for the four years 2017/18 - 2020/21 as part of    providers, followed by a detailed sensitivity analysis
                                         its ongoing financial planning to assist in adopting     to achieve the key financial objectives.
                                         a budget within a longer term framework. The SRP
                                         takes the strategic objectives and strategies as         Financial Resources
                                         specified in the Community and Council Plan and          We have developed a Strategic Financial Plan setting
                                         expresses them in financial terms for the next four      out the strategies to be employed to support the
                                         years.                                                   achievement of the Community and Council Plan
                                                                                                  objectives within a sustainable financial framework.
                                         The key objective, which underlines the development      The outcomes of this plan are reflected in the
                                         of the SRP, is financial sustainability in the medium    following Budgeted Standard Statements, and form
                                         to long term, while still achieving our strategic        part of the overall SRP.
                                         objectives as specified in the Community and Council
                                         Plan.                                                    The following provides a summary of the key
                                                                                                  strategies identified in Council’s Strategic Financial
                                         The key financial objectives, which underpin the SRP,    Plan.
                                         are:

                                         - Existing service levels are to be maintained
                                         - Achieve a breakeven operating result
                                         - Continue to fund asset renewal
                                         - Maintain a capital expenditure program at an
                                           affordable level
                                         - Achieve a balanced budget on a cash basis.
39

                                                                                                                             COMMUNITY AND COUNCIL PLAN 2017 – 2021
   Financial area             Strategy

   Rates                      Rates will be capped at a 2.0% base average increase in accordance with Victorian State
                              Government legislation. This increase is required to cover general cost movements,
                              including labour and non-labour costs, and is sufficient to fund required service levels and
                              capital works activities. Future rate increases are based on the December Victorian State
                              Government Budget CPI predictions of 2.25% 2018/19, 2.5% 2019/20, 2.5% 2020/21.

   Fees and charges           Fees and charges are reviewed for appropriateness annually as part of the
                              budget process. The review considers the cost of the service, the price
                              charged by comparable service providers (where applicable) and the
                              extent to which we are required to work within statutory limitations.

   Loan borrowings            Borrowings will be used to fund capital projects of a magnitude that could not otherwise
                              be funded from ongoing income sources. Our borrowings will be set at a financially
                              sustainable level and within agreed limits (no greater than 40% of rate revenue).
                              Borrowings may also be required in the future as a means of securing a fixed rate of
                              payment for other liabilities we may face, for example a future requirement to contribute
                              additional amounts to the local government defined benefit superannuation fund.
                              Any future borrowings will be considered carefully in accordance with sound
                              financial management principles and the ability of Council to meet the relevant
                              prudential requirements for borrowing set out by State Government.

   Recurrent                  Funding for recurrent operating expenditure will be determined annually in line with
   operating                  general cost movements and other cost drivers. Services provided by us will be reviewed
   expenditure                in light of the Community and Council Plan and other service specific strategic plans.

   Capital works              We will endeavour to dedicate sufficient resources to maintain and in
                              some instances, improve the existing asset base in the long term, with
                              remaining funds being allocated to acquire/develop new assets.

The following table summarises the key financial results for the next four years. The Standard Statements
provide a more detailed analysis of the financial resources to be used over the next four years.

                                            Forecast                      Strategic Resource Plan
                                              Actual       Budget               Projections                     Trend
                                            2016/17       2017/18       2018/19 2019/20 2020/21                 +/o/-
                                               $’000         $’000        $’000       $’000      $’000
 Surplus/(deficit) for the year                9,912        (1,720)       3,260       3,173      4,539              +
 Adjusted underlying result                    2,205        (6,499)         277         176       (282)             o
 Cash and investments balance                 24,524         9,361       10,802      11,908     13,039              +
 Cash flows from operations                   30,959        19,879       25,448      25,943     27,917              +
 Capital works expenditure                    37,060        33,690       22,668      23,519     25,493              -

Key to Forecast Trend:
+ Forecasts improvement in Council’s financial performance/financial position indicator
o Forecasts that Council’s financial performance/financial position indicator will be steady
- Forecasts deterioration in Council’s financial performance/financial position indicator

          40,000
                                                                                   Surplus/(deficit) for the year
                                                                                   Capital works expenditure
          30,000
                                                                                   Cash and investment balance
          20,000                                                                   Adjusted underlying result
  $’000

                                                                                   Cash flows from operations
          10,000

               0

          -10,000
                    2016/17   2017/18     2018/19      2019/20    2020/21
40
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         Non-financial Resources                                     Infrastructure
                                                                                                     Infrastructure refers to the assets we manage and
                                         In addition to the financial resources to be consumed       maintain for the community. These include:
                                         over the planning period, we will also consume non-
                                         financial resources, in particular human resources.         - Local roads, footpaths, kerb and channel, and
                                         A summary of our anticipated human resources                  drainage
                                         requirements for the 2017/18 year is shown below.
                                                                                                     - Buildings such as community halls, Maternal and
                                         A statement of human resources is included in our
                                                                                                       Child Health Centres, pre-schools, child care
                                         Financial Statements.
                                                                                                       centres and civic properties
                                         Our financial projections included within the Financial     - Sports reserves, bushland reserves, parks and open
                                         Statements, allow for a consistent level of staff over        space
                                         the four-year outlook period (excluding grant funded        - Street and park furniture
                                         positions).                                                 - Waste management facilities
                                         We are committed to managing our resources
                                         effectively and efficiently to deliver value to the         As custodians of the municipality’s physical assets, we
                                         community and this is highlighted through our               are working towards a goal of managing infrastructure
                                         strategic objective ‘Management of Resources’.              in a sustainable manner.

                                         Through our Key Result Area ‘Organisational                 Our approach recognises the impact of the physical
                                         Management’ we focus on our organisation’s                  environment, built and natural, on community life.
                                         commitment to continuous improvement and to the             Community health and wellbeing is enhanced when
                                         development and wellbeing of all staff.                     the amenity of public space is sensitive to the built
                                                                                                     and natural environment, and supports activity and
                                                                                                     participation in community life.

                                                                                                     We recognised, in our strategic planning, that strong
                                                                                                     asset management is necessary in order to provide
                                                                                                     appropriate types and quality of infrastructure, for
                                                                                                     both current and future community needs.

                                                                                                     We have allocated significant financial resources to
                                                                                                     capital works, for the maintenance and upgrade of
                                                                                                     existing infrastructure and the development of new
                                                                                                     infrastructure over the next four years.

                                                                                                                    Strategic Resource Plan Projections
                                                                                        Forecast
                                                                                          Actual       Budget
                                                                                        2016/17       2017/18       2018/19        2019/20         2020/21
                                                                                          $’000         $’000         $’000          $’000           $’000
                                          Staff expenditure
                                          Employee costs - operating                      45,148       45,673        47,454          49,305         51,228
                                          Employee costs - capital                         2,044         2,118         2,194          2,273            2,355
                                          Total staff expenditure                         47,191       47,791        49,648          51,578         53,583

                                                                                               EFT         EFT          EFT            EFT               EFT
                                          Staff numbers
                                          Employees                                        505.5         505.5         505.5          505.5            505.5
                                          Total staff numbers                              505.5         505.5         505.5          505.5            505.5
41

                                                                                                                  COMMUNITY AND COUNCIL PLAN 2017 – 2021
In the next Financial Year we have allocated $33.69     Key challenges
million to capital works with a total investment over
the term of the plan of $105.37 million.                Mildura Rural City Council encompasses almost
                                                        10% of the state. The vast area increases service
The following assets and buildings are maintained by    delivery costs when compared to metropolitan
Council:                                                Councils and resourcing ratios are higher as a result,
                                                        because services need to be accessible to all as far as
Sealed local roads 		          1,027 km                 practicable.
Unsealed local roads 		        4,065 km
                                                        The community demand and expectations on our
Kerb and channel 		            509 km
                                                        services is increasing. The priorities of existing
Footpaths and trails 		        399 km
                                                        and potential new services need to be continually
Drainage (underground) 		      311 km
                                                        reviewed, particularly in light of likely funding
Drainage pits 			8,682
                                                        trends in future years and changes in community
Community halls 		13
                                                        expectations and demographics. As a result, we are
Sporting pavilions 		          79
                                                        systematically reviewing the service levels currently
Swimming pools 			18
                                                        provided.
Community service facilities   32
Public toilets 			123                                   Environmental sustainability
Other buildings and structures 1,104
Sports reserves 			20                                   We acknowledge we have a significant responsibility
Community parks 		             25                       to future generations in contributing to the creation
Neighbourhood parks 		         49                       and maintenance of a healthy and sustainable
Natural areas 			20                                     environment. The challenge for us is to lead the way
Playgrounds 			57                                       for the community through a focus on efficient use
                                                        of water, energy and the reduction of greenhouse
                                                        emissions, and support for initiatives that establish
                                                        our municipality as a “solar city”. Contributing to the
                                                        enhancement of the natural areas that connect the
                                                        municipality to the Murray River and national park
                                                        networks remains a key focus.

                                                        Recreational demands

                                                        Our Community and Council Plan reflects the strong
                                                        desire for our community, through participation in
                                                        recreational and other activities, to enhance their
                                                        physical and social wellbeing. A focus on providing
                                                        access to appropriate recreational facilities and
                                                        services that can also cater for state, national and
                                                        international events. The challenge for us into the
                                                        future is to secure the funds for the development of
                                                        other facilities, as identified in a number of master
                                                        plans and strategies, while at the same time ensuring
                                                        the lifecycle and operating costs do not overburden
                                                        our financial capacity.
42
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         Budgeted Standard Statements
                                         The following four statements provide information
                                         in relation to an aspect of Council’s financial
                                         management.

                                         Mildura Rural City Council
                                         Comprehensive Income Statement
                                         until 30 June 2021

                                                                                                     Forecast                Strategic Resource Plan
                                                                                                       Actual    Budget            Projections
                                                                                                     2016/17    2017/18    2018/19    2019/20    2020/21
                                                                                                      $‘000s      $‘000s    $‘000s      $‘000s     $‘000s
                                         INCOME
                                         Rates and charges                                            $64,419   $66,550    $68,775    $71,221     $73,750
                                         Statutory fees and fines                                      $2,180    $2,147     $2,195     $2,250      $2,306
                                         User fees                                                     $5,968    $6,237     $6,362     $6,489      $6,619
                                         Grants - operating                                           $33,743   $21,423    $20,113    $20,515     $20,925
                                         Grants - capital                                              $6,779    $4,254     $2,457     $2,470      $4,293
                                         Contributions - monetary                                      $1,181      $869       $877       $887        $897
                                         Net gain/(loss) on disposal of property, infrastructure,       $307       $310       $316       $324        $332
                                         plant and equipment
                                         Other revenue                                                 $4,880   $4,739   $4,796        $4,870      $4,945
                                         Total income                                                $119,457 $106,529 $105,891      $109,026    $114,067

                                         EXPENSES
                                         Employee costs                                               $45,148  $45,673  $47,454       $49,305     $51,228
                                         Materials and services                                       $42,834  $40,566  $32,578       $33,364     $34,517
                                         Bad and doubtful debts                                          $187      $85      $87           $89         $91
                                         Depreciation and amortisation                                $19,090  $19,663  $20,253       $20,858     $21,484
                                         Borrowing costs                                               $1,181   $1,151   $1,123        $1,073      $1,015
                                         Other expenses                                                $1,105   $1,111   $1,136        $1,164      $1,193
                                         Total expenses                                              $109,545 $108,249 $102,631      $105,853    $109,528

                                         Surplus /(deficit) from operations                            $9,912   $(1,720)    $3,260     $3,173      $4,539

                                         Other comprehensive income

                                         Items that will not be reclassified to surplus or deficit
                                         in future periods:
                                         Net asset revaluation increment/(decrement)                   $5,000    $5,000     $5,000      $5,000     $5,000
                                         Share of net profits/(losses) of associates and joint        $10,826    $8,882       $345       $356       $366
                                         ventures accounted for by equity method
                                         Total comprehensive result                                   $25,738   $12,162     $8,605     $8,529      $9,905
43

                                                                                                         COMMUNITY AND COUNCIL PLAN 2017 – 2021
Mildura Rural City Council
Balance Sheet
until 30 June 2021

                                                Forecast
                                                  Actual    Budget Strategic Resource Plan Projections
                                                2016/17    2017/18 2018/19 2019/20             2020/20
                                                 $‘000s      $‘000s   $‘000s     $‘000s         $‘000s
CURRENT ASSETS
Cash and cash equivalents                        $24,524    $9,361    $10,802    $11,908      $13,039
Trade and other receivables                       $6,291    $6,408     $6,691     $6,761       $6,830
Other financial assets                           $10,271   $10,271    $10,271    $10,271      $10,271
Inventories                                         $805      $821       $839       $860         $882
Other assets                                        $557      $568       $581       $596         $611
Total current assets                             $42,448   $27,429    $29,184    $30,396      $31,633

NON-CURRENT ASSETS
Trade and other receivables                       $5,125     $5,049     $4,739     $4,416      $4,080
Investment in subsidiary                         $41,782    $50,664    $51,009    $51,365     $51,731
Property, infrastructure, plant and equipment   $719,710   $737,437   $743,547   $749,888    $758,682
Intangible assets                                 $6,229     $6,229     $6,229     $6,229      $6,229
Total non-current assets                        $772,846   $799,379   $805,524   $811,898    $820,722

Total assets                                    $815,294 $826,808 $834,708 $842,294          $852,355

CURRENT LIABILITIES
Trade and other payables                          $5,656    $5,656     $5,656     $5,656       $5,656
Trust funds and deposits                          $1,967    $1,967     $1,967     $1,967       $1,967
Provisions                                       $11,182   $11,618    $12,071    $12,542      $13,031
Interest bearing liabilities                        $711      $813     $1,089     $1,148       $3,207
Total current liabilities                        $19,516   $20,054    $20,783    $21,313      $23,861

NON-CURRENT LIABILITIES
Provisions                                       $17,868   $17,495    $17,150    $16,825      $17,640
Interest bearing liabilities                     $19,767   $18,954    $17,865    $16,717      $13,510
Total non-current liabilities                    $37,635   $36,449    $35,015    $33,542      $31,150

Total liabilities                                $57,151   $56,503    $55,798    $54,855      $55,011

Net assets                                      $758,143 $770,305 $778,910 $787,439          $797,344

Equity
Accumulated surplus                             $305,489 $311,600 $313,871 $316,197          $321,932
Reserves                                        $452,654 $458,705 $465,039 $471,242          $475,412
Total equity                                    $758,143 $770,305 $778,910 $787,439          $797,344
44
COMMUNITY AND COUNCIL PLAN 2017 – 2021

                                         Mildura Rural City Council
                                         Statement of Changes in Equity
                                         until 30 June 2021

                                                                                           Total   Accumulated   Revaluation      Other
                                                                                         $‘000s        Surplus      Reserve    Reserves
                                                                                                        $‘000s       $‘000s      $‘000s
                                         2016/17 FORECAST
                                         Balance at beginning of the Financial Year    $732,405      $296,112      $410,889    $25,404
                                         Comprehensive result                           $20,738        $9,912             -    $10,286
                                         Net asset revaluation increment/(decrement)     $5,000              -       $5,000           -
                                         Transfer to other reserves                           -       $(9,910)            -     $9,910
                                         Transfer from other reserves                         -        $9,375             -    $(9,375)
                                         Balance at end of Financial Year              $758,143      $305,489      $415,889    $36,765

                                         2017/18 BUDGET
                                         Balance at beginning of Financial Year        $758,143      $305,489      $415,889     $36,765
                                         Comprehensive result                            $7,162       $(1,720)            -      $8,882
                                         Net asset revaluation increment/(decrement)     $5,000              -       $5,000            -
                                         Transfer to other reserves                           -       $(4,098)            -      $4,098
                                         Transfer from other reserves                         -       $11,929             -    $(11,929)
                                         Balance at end of Financial Year              $770,305      $311,600      $420,889     $37,816

                                         2018/2019 STRATEGIC RESOURCE PLAN
                                         Balance at beginning of the financial fear    $770,305      $311,600      $420,889    $37,816
                                         Comprehensive result                            $3,605        $3,260             -       $345
                                         Net asset revaluation increment/(decrement)     $5,000              -       $5,000           -
                                         Transfer to other reserves                           -       $(4,128)            -     $4,128
                                         Transfer from other reserves                         -       $3,3139             -    $(3,139)
                                         Balance at end of Financial Year              $778,910      $313,871      $425,889    $39,150

                                         2019/2020 STRATEGIC RESOURCE PLAN
                                         Balance at beginning of Financial Year        $778,910      $313,871      $425,889    $39,150
                                         Comprehensive result                            $3,529        $3,173             -        356
                                         Net asset revaluation increment/(decrement)     $5,000              -       $5,000           -
                                         Transfer to other reserves                           -       $(4,150)            -     $4,150
                                         Transfer from other reserves                         -        $3,303             -    $(3,303)
                                         Balance at end of Financial Year              $787,439      $316,197      $430,889    $40,353

                                         2020/2021 STRATEGIC RESOURCE PLAN
                                         Balance at beginning of Financial Year        $787,439      $316,197      $430,889    $40,353
                                         Comprehensive result                            $4,905        $4,539             -        366
                                         Net asset revaluation increment/(decrement)     $5,000              -       $5,000           -
                                         Transfer to other reserves                           -       $(4,187)            -     $4,187
                                         Transfer from other reserves                         -        $5,383             -    $(5,383)
                                         Balance at end of Financial Year              $797,344      $321,932      $435,889    $39,523
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