Maroondah City Council Council Plan 2017-2021 - 2018/19 Update
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Council Plan 2017-2021 Children’s art activity at the Maroondah Festival 2 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Welcome to the Council Plan 2017-2021 The Council Plan 2017-2021 is Maroondah City Council’s medium-term strategic document that sets key directions and priority actions to work towards the long-term community vision outlined in Maroondah 2040: Our future together. The Council Plan plays a vital role in Each year, Council undertakes a revision of shaping Maroondah’s future over a four the four-year Council Plan. This helps to year period. It identifies both challenges ensure that the Council Plan continues to and opportunities for our community at be aligned with Maroondah 2040: Our local and regional levels within the context future together, and is responsive to of Maroondah 2040: Our future together. It emerging community needs and also forms the basis for Council to make aspirations. The annual review also helps to decisions regarding resources and priorities ensure that all Council service planning, in response to community needs and strategies, policies and processes take their aspirations. lead from the key directions outlined within the Council Plan. The Council Plan is implemented through a service delivery planning process, and outcomes are measured and reported regularly. Achievements are reported back to Council and the community through the Maroondah City Council Annual Report at the end of each financial year. Front cover - GlowB Cubby at Wyreena in Croydon MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 3
Council Plan 2017-2021 Contents Message from the Mayor and Chief Executive Officer 5 What we have already achieved 6 Maroondah at a glance 8 Our City 10 Our Council 15 Our Vision 22 Our Commitments 29 A safe healthy and active community 29 A prosperous and learning community 34 A vibrant and culturally rich community 38 A clean, green and sustainable community 42 An accessible and connected community 46 An attractive, thriving and well-built community 50 An inclusive and diverse community 54 A well governed and empowered community 58 Our integrated service delivery 62 Our priority actions 64 Our organisational scorecard 72 Strategic Resource Plan 74 Glossary of terms 92 4 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Message from the Mayor and Chief Executive Officer On behalf of Maroondah City Council, we are pleased to present the 2018/19 update to the Maroondah City Council Plan 2017-2021. The community’s vision as outlined in Maroondah 2040: Our Future Together is the foundation from which Council shapes its long term plans for the municipality. Following extensive community and key stakeholder consultation this long term vision for the future of Maroondah was adopted in 2014. The Council Plan 2017-2021 was developed • Undertake a municipal wide review of based on the community directions in Council’s neighbourhood character and Maroondah 2040 and feedback gathered heritage controls; and finalise the through Council’s ongoing community Maroondah Vegetation Review consultation activities. • Accelerate Council’s footpath The Council Plan plays a vital role in shaping construction program the future for Maroondah over the four year • Commence $2million improvement period, and lists the major activities to be works on the site of the former Croydon undertaken to ensure the work and South Primary School priorities set by Council align with the • Develop and implement a new Disability community’s vision. It also highlights the Policy and Action Plan key directions which underpin the planning and budget blueprints for the Maroondah • Update Council’s administrative facilities community. • Commence the redevelopment of The community aspirations and 74 Priority Karralyka Actions are grouped into eight broad The Council Plan includes a Strategic outcome areas providing the structure for Resource Plan which notes the linkages the Council Plan. Significant projects between Council’s Strategic objectives and identified for delivery across the four years actions and service delivery to the include: community. The Plan also documents the • Undertake operational readiness physical, human, and financial resources planning and construct the new required by Council. HE Parker Multi Sports Complex in The years ahead are full of energy and Heathmont promise for Council and the community, as • Implement the Croydon Civic Masterplan we work together to create a City that will and commence redevelopment of the be an exciting and sustainable place to live, precinct work and visit. • Construct a new Croydon Town Square and advocate for the grade separation of the level crossing at Coolstore Road, Cr Nora Lamont Steve Kozlowski Croydon Mayor CEO MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 5
Council Plan 2017-2021 What we have already achieved Since the adoption of the Council Plan 2017-2021 in June 2017, Council has been working to implement a broad range of priority actions. In 2017/18, Council’s achievements included: • Completing the design works and • Commencing sportsfield reconstruction commencing operational readiness planning works at Jubilee Park in Ringwood for the $16.5m HE Parker Multi Sports • Preparing a Gender Equity Policy Complex • Undertaking pedestrian, vehicle access and • Commencing undertake works to implement carpark improvement works at Heathmont CCTV in Croydon Town Centre, including Shopping Precinct - Canterbury Road, detailed design and documentation, along Heathmont with the supply and installation of cameras • Progressing an update of the Ringwood • Preparing a new Maroondah Health and Metropolitan Activity Centre Masterplan Wellbeing Plan 2017-2021 • Continuing to develop, promote and expand • Commencing development of an Affordable the BizHub Co-Working Space and Social Housing Strategy • Completing community engagement and • Progressing the amendment of planning detailed design of the new Croydon Town controls relating to alcohol density through Square participation in the South East Melbourne Council’s Alliance (SEMCA) Alcohol Density • Implementing a range of innovative and Project engaging arts events and outcomes in Ringwood Town Square arts precinct Artist impression of the new Croydon Town Square 6 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
• Developing a Climate Change Risk and • Commencing investigation of additional Adaptation Strategy female changing facilities at local sporting venues • Commencing a major upgrade of the playground at Ringwood Lake Park • Progressing Council’s innovative digital services transformation • Commencing the Maroondah Vegetation Review • Continuing to work on Innovation and Customer Service delivery models , including • Continuing to advocate for grade separation online services and additional payment of the Lilydale railway line at Coolstore Road options for customers in Croydon • Accelerating Council’s footpath construction program • Continuing to advocate to the Commonwealth and Victorian Government for provision of new and upgraded major transportation infrastructure in Maroondah • Commencing an upgrade of Lincoln Road, east of Dorset Road • Continuing the upgrade of drainage including flood mitigation works in Acacia Court catchment in Ringwood and the Scenic Avenue catchment in Ringwood East • Commencing a municipal wide review of Council’s neighbourhood character and heritage controls • Developing a Female Participation Strategy for physical activity Local netballers with plans for the new HE Parker Multisports Complex MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 7
Council Plan 2017-2021 Maroondah at a glance Maroondah is home to... 44,304 households 21 114,979 9000 neighbourhood businesses shopping people centres We provide... 121 3 playgrounds aquatic centres 3 2 skate parks golf courses 3 450 arts & cultural parks & centres reserves 2 48 libraries sporting ovals 8 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
767kms We maintain... of stormwater drainage pipes 28,000 signs 35kms 625kms of shared trails of footpaths 478kms 70,000 of local street trees roads MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 9
Council Plan 2017-2021 Our City The City of Maroondah covers a land area of Our sustainable transport links continue to 61.4 square kilometres in Melbourne’s outer expand, with on-road cycling paths and east, 22 kilometres from the Central 35km of shared trails, including the Mullum Business District (CBD). The area is a Mullum Creek Trail, the EastLink Trail, substantially developed peri-urban Taralla Creek Trail and the Dandenong residential municipality, with an estimated Creek Trail. population of 114,979 residents and 44,304 households with an average of 2.59 people per household. The City of Maroondah includes the suburbs of Bayswater North, Croydon, Croydon Hills, Croydon North, Croydon South, Heathmont, Kilsyth South, Ringwood, Ringwood East, Ringwood North and Warranwood. The City also includes small sections of Kilsyth, Park Orchards, Vermont and Wonga Park. With little remaining land available for greenfield residential development, future population growth will be mainly stimulated by housing consolidation and medium density development. Maroondah has the strategic advantage of being located at the north-eastern junction of the Eastern Freeway - EastLink corridor. There are two train lines and a large number of bus routes linking the City with other regions. Aerial view of Aquanation, looking south 10 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Our history The first settlers to the area prior to The proclamation in 1924 of the Borough of European colonisation were the Wurundjeri Ringwood coincided with the electrification people of the Kulin nation approximately of the railway line, encouraging township 40,000 years ago. The territory of the development and subdivision. Electric trains Wurundjeri lies within the inner city of were in service between Ringwood and Melbourne and extends north to the Great Croydon in 1924 and were extended to Dividing Ranges, east to Mt Baw Baw, south Lilydale in 1925. to Mordialloc Creek and west to Werribee During its early days, Croydon was part of River. the Shire of Lillydale’s South-West Riding. European settlers arrived in the 1830’s and Unlike some neighbouring towns, it had not commenced using the land for grazing been planned and proclaimed a town by the cattle. The original Ringwood village Department of Crown Lands and Survey, emerged in the mid to late 19th century, but resulted from the private subdivision of following the initial sale of land and the crown land in the Parishes of Warrandyte, local proliferation of grazing, fruit growing, Mooroolbark and Ringwood. Severance of antimony mining and brick making Croydon from Lillydale Shire was requested activities. in 1957 since it was the most densely populated part of the Shire. The Shire of The first constructed road through the area Croydon was declared in 1961. led to Mount Dandenong and was known as Sawmill Road, then Oxford Road, then Considerable suburban expansion during finally given its current name of Mount the post-war period gave rise to the Dandenong Road. The area became better declaration of the City of Ringwood in 1960 known as it was used by bullock teams and formal recognition as part of the heading for the gold fields in Woods Point broader metropolitan region. Eastland was and the Great Dividing Range. established in 1967 as a major ‘new format’ retail centre. In 1971, the City of Croydon The railway line from Melbourne was declared, reflecting increased commenced its eastward development in residential development and population 1861 extending to Lilydale through growth in this area. Ringwood and Croydon in December 1882. This resulted in a consolidation of township Maroondah City Council was formed on 15 facilities, including the provision of local December 1994 by the amalgamation of the churches, banks and schools to former Cities of Croydon and Ringwood, accommodate a growing population. The and parts of the former Shire of Lillydale line to Ferntree Gully followed soon and the former City of Doncaster and afterwards. Templestowe. The term ‘Maroondah’ is named after an aboriginal word meaning ’leaf’ which symbolises the green environment of the city. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 11
Council Plan 2017-2021 Our community Maroondah has an estimated population of Burma, China, Malaysia, India, Thailand and 114,979 residents and 44,304 households Iran. Maroondah is now home to the largest with a similar age structure to the State’s Burmese community in Melbourne’s eastern average. region. Compared with metropolitan Melbourne, There is a strong sense of community Maroondah has a slightly higher proportion participation within Maroondah embodied of residents aged between 45 to 69 years by a large number of committed volunteers. and a lower proportion of residents aged More than two thirds of parents in between 20 to 35 years. Maroondah are actively involved in their local schools and one third of Maroondah’s Cultural diversity in Maroondah is residents are members of organised increasing, with the highest numbers of community groups. recent overseas immigrants arriving from Jazz in the Park at Karralyka 12 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Our environment Our economy Maroondah has 42 bushland reserves that Almost 9,000 businesses operate within the offer residents and visitors the enjoyment of City with small business comprising over 96 wildflowers, wildlife, bush walks and percent of these organisations. The majority wetlands. There are more than 750,000 of businesses are in the construction, trees (mostly native species) in parks and property and business services, finance and reserves providing shade and shelter, insurance, retail trade and manufacturing helping to control water runoff, evaporation sectors. and erosion and providing a home for The largest industry employers are the wildlife. During the last financial year manufacturing, retail trade and health care Council planted over 3,000 additional street sectors. In total, businesses in Maroondah trees and over 20,000 trees and plants in provide employment for 35,898 people and parks and reserves in conjunction with the municipality has a gross regional Friends Groups. product (GRP) of $5.124 billion. There are many areas of recreational open Maroondah has two major retail centres at space in Maroondah. The City has 450 parks Croydon and Ringwood, with Ringwood and reserves with 48 sports ovals. Open being one of the largest in Melbourne. In space areas include two golf courses, 121 addition, a range of key service and retail public playgrounds, three skate areas, three precincts are clustered along the BMX dirt jump sites and fives outdoor Maroondah Highway corridor and 21 exercise equipment locations. neighbourhood shopping centres are Maroondah’s residents and businesses are spread throughout the municipality. great recyclers with approximately 55% of Maroondah is well positioned to take kerbside waste diverted from landfill in advantage of Victoria’s future growth. 2016/17. Ringwood is identified as a Metropolitan Activity Centre within Plan Melbourne, the Victorian Government’s metropolitan planning strategy. Croydon is also identified as a key activity centre with concentrated retail opportunities and medium density housing development continuing to strengthen its thriving town centre. The Bayswater North Employment Precinct is a major industrial and economic hub where many national and international firms have established their headquarters. The area offers diverse and flexible business accommodation with strategic access to EastLink, the Eastern Freeway and other major arterial roads. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 13
Council Plan 2017-2021 14 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Our Council Our Maroondah Community The role of Council Service delivery Advocacy Facilitation The Victorian Constitution Act 1975, Section At Maroondah City Council, our role is to: 64A(1) provides for “a system of local • Deliver services that meet the needs and government consisting of democratically expectations of the Maroondah elected Councils having the function and community. powers that the Parliament considers necessary to ensure the peace, order and • Advocate on behalf of community needs good government of each municipal to other levels of Government. district.” • Facilitate the delivery of outcomes by working in partnership with residents, The role of a Council is defined in the Local businesses, community organisations and Government Act 1989 which formalises a key stakeholders. Council’s legal status, purpose and objectives, delegates Council with specific Over 120 different services are offered by functions and powers, and imposes Council Council including: aged and disability care, with various duties. business development, community planning and development, youth services, infrastructure maintenance and renewal, leisure facilities, maternal and child health, parks and reserves, planning and building, and waste and recycling. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 15
Council Plan 2017-2021 Our Councillors and Wards The municipality is divided into three wards: An open invitation Arrabri, Mullum and Wyreena. Each ward is Council meets on the third Monday of each represented by three Councillors. month and meetings are open to the public. Councillors are responsible for the Meeting dates may change if the meeting stewardship and governance of Council. falls on a public holiday. Council is generally in recess in January. The nine Councillors are the elected representatives of all residents and At the meetings, Councillors are responsible ratepayers across the City. for making decisions about policy and local issues ensuring efficient operation of Section 65 of the Local Government Act services within Maroondah. 1989, defines the role of a Councillor: • to participate in the decision-making of the Council; • to represent the local community in that decision-making; and • to contribute to the strategic direction of the Council through the development and review of key strategic documents of the Council, including the Council Plan. 16 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Arrabri Ward Councillors Cr Tony Dib JP Cr Paul Macdonald Cr Kylie Spears Mobile: 0438 515 089; Mobile: 0436 001 760; Mobile: 0436 003 660 tony.dib@ paul.macdonald@ kylie.spears@ maroondah.vic.gov.au maroondah.vic.gov.au maroondah.vic.gov.au Sworn in February 2010 Elected in October 2016 Elected in October 2016 Mullum Ward Councillors Cr Nora Lamont Cr Samantha Marks Cr Mike Symon Mayor Mobile: 0408 145 110 Deputy Mayor Mobile: 0428 394 581 samantha.marks@ Mobile: 0436 002 080 nora.lamont@ maroondah.vic.gov.au mike.symon@ maroondah.vic.gov.au First elected November 2012 maroondah.vic.gov.au First elected November 2008 Elected October 2016 Wyreena Ward Councillors Cr Marijke Graham Cr Michael Macdonald Cr Rob Steane Mobile: 0418 109 015 Mobile: 0436 001 852 Mobile: 0407 519 986 marijke.graham@ michael.macdonald@ rob.steane@ maroondah.vic.gov.au maroondah.vic.gov.au maroondah.vic.gov.au Elected October 2016 Elected October 2016 First elected November 2008 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 17
Council Plan 2017-2021 Councillors representation There are two types of committees External committees provide Council with requiring formal Council representation, the opportunity to advocate on behalf of internal and external. the local community on a broad range of issues. Internal committees have been initiated by Council. They typically consider in-depth Committee representation is reviewed on issues that are related to Council policy or an annual basis and coincides with the activities. Their primary purpose is to advise election of the Mayor. Convention indicates Council on various issues. An extension of that where the Mayor is a member of an these committees has been the internal committee of Council he or she development of internal committees with a would automatically act as chairperson, large degree of community representation. unless he or she relinquishes that role. In accordance with good governance practice, External committees are outside the control the Mayor may exercise the option to of Council as they operate under their own attend any committee in an ex-officio charter and determine their own capacity if he or she is not a specific procedures, policies and practices. In these member of a committee. instances, Council involvement is to participate and influence the activities of those external committees where those activities are in Maroondah’s interest. Council committees Council committee Council representatives (November 2017 to November 2018) Arts Advisory Committee Cr Spears, Cr Graham and Cr Symon Audit and Risk Advisory Committee The Mayor of the Day and Cr Symon Disability Advisory Committee Cr Spears and Cr Dib Substitute representative - Program Manager Community Planning and Development Maroondah Business Advisory Committee Cr Spears, Cr Steane and Cr Dib Maroondah City of Wellbeing Steering Cr Marks and Cr Graham Committee Substitute representative - Manager Integrated Planning Maroondah Community Safety Committee Cr Lamont, Cr Steane and Cr Paul Macdonald Substitute representative - Community Safety Officer Maroondah Partners in Community Cr Marks and Cr Graham Wellbeing Committee Substitute representative - Social Planning and Development Officer and Program Manager Community Planning and Development Maroondah Environment Advisory Cr Marks, Cr Graham and Cr Paul Committee Macdonald 18 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
External committees External committee Council representatives (November 2017 to November 2018) Eastern Affordable Housing Alliance Cr Paul Macdonald Substitute representative - Program Manager Community Planning and Development and/or Manager Integrated Planning Eastern Alliance for Greenhouse Action Cr Graham Substitute representative - Director Planning and Community and/or Manager Integrated Planning Eastern Regional Group - The Mayor of the Day, the Deputy Mayor of Mayors and CEO’s the Day and the Chief Executive Officer Eastern Regional Libraries Corporation Cr Spears and Cr Graham Substitute representative - Cr Paul Macdonald and Director Corporate Services (or nominee) and Manager Revenue, Property and Customer Service Eastern Transport Coalition Cr Michael Macdonald Substitute representative - Cr Spears and the Transport and Sustainability Planner and/or Team Leader Strategic Planning and Sustainability Local Government Safe Cities Network Cr Steane Substitute representative - Cr Paul Macdonald Metropolitan Local Governments’ Waste Cr Symon Forum Substitute representative - Director Corporate Services, Manager Finance and Governance and Waste Management Coordinator Municipal Association of Victoria Cr Symon Substitute representative - Cr Spears Victorian Local Government Women’s Cr Marks, Cr Graham, Cr Spears and Cr Charter Lamont as Council representatives / Charter champions, along with the Director Corporate Services MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 19
Council Plan 2017-2021 The Council organisation Performance and values Maroondah City Council is led by the Chief Councillors review the performance of the Executive Officer and four Directors who CEO whilst the CEO reviews the form the Corporate Management Team performance of Directors and Service Area (CMT). CMT meets on a weekly basis to Managers. Employee activities are strongly oversee and manage the operations of guided by Council’s four values of Council, discuss forthcoming Council Cooperation, Commitment, Communication, agendas and discuss strategic and policy and Continuous Improvement and issues. Members of CMT attend all Council Innovation. meetings to provide information and advice These values guide the behaviour of enabling the Council to make informed employees and service areas across the decisions. organisation, contributing to Council’s CMT is supported by Service Area Managers ability to meet community needs and and employees with specialist skills to expectations. develop, implement, manage and deliver the operational, service and administrative activities required to meet the needs and expectations of the community. Your rates and charges The Chief Executive Officer, Directors and at work Service Area Managers are employed under fixed-term employment contracts and their The diagram below outlines how performance is measured and reviewed Maroondah City Council allocates resources annually against key performance for the provision of a broad range of indicators. services to the community. It shows how much is allocated to each area for every $100 that Council spends. Leisure & Capital Transport & Culture Works Access $24.27 $23.97 $16.74 $15.73 $11.29 $8.00 Community City Environment Support Development $24.27 $23.97 $16.74 $15.73 $11.29 $8.00 20 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Council’s organisational structure The following organisation chart details the structure of Maroondah City Council as at 30 June 2018. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 21
Council Plan 2017-2021 Our Vision Maroondah will be a vibrant and diverse city with a healthy and active community, living in green and leafy neighbourhoods which are connected to thriving and accessible activity centres contributing to a prosperous economy within a safe, inclusive and sustainable environment. 22 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Our future outcomes Over a two year period, Council worked with the community to develop a vision for the future of Maroondah which was adopted in June 2014. Maroondah 2040: Our future together identifies a range of preferred outcomes for the community looking ahead to the year 2040. The community’s future vision is: A safe, healthy and active community An accessible and connected community In 2040, Maroondah is a safe, healthy and In 2040, Maroondah is an accessible active community with local opportunities community for all ages and abilities with provided for people of all ages and abilities walkable neighbourhoods, effective on and to have high levels of social, emotional and off-road transport networks, and access to physical wellbeing. a range of sustainable transport options. A prosperous and learning community An attractive, thriving and well built In 2040, Maroondah is a thriving centre of community economic activity and opportunity within In 2040, Maroondah is an attractive the eastern region where the sustainability community with high quality urban form and growth of local businesses is and infrastructure that meets the needs and supported. All community members, aspirations of all ages and abilities. A groups, education providers and local diverse range of housing options are businesses have access to a wide range of available and thriving activity centres quality learning resources and facilities. provide a broad range of facilities and services to meet community needs. The A vibrant and culturally rich community character of local neighbourhoods In 2040, Maroondah is a creative continues to be maintained while also cosmopolitan community recognised for its accommodating population growth. celebration and promotion of arts and culture. There are a broad range of An inclusive and diverse community engaging entertainment options, diverse In 2040, Maroondah is an inclusive cultural activities and the creation and community where social connections are display of contemporary and traditional strong across generations and diversity is forms of art. embraced and celebrated A clean, green and sustainable community A well governed and empowered In 2040, Maroondah is a leafy green community community with high levels of waste In 2040, Maroondah is an effectively diversion and sustainable approaches to empowered community that is actively infrastructure development, urban design engaged in Council decision making and management of natural resources. Our through processes that ensure their voice is community is resilient and has the heard and considered. Council provides knowledge, capacity and resources to make strong and responsive leadership, ensures sustainable lifestyle choices transparent processes and works with the community to advocate and champion their needs. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 23
Council Plan 2017-2021 Organisational vision Our Mission In working towards the achievement of the Maroondah City Council will be an effective Maroondah 2040 Community Vision, and dynamic leader, working in partnership Maroondah City Council should be an with the community, business and other organisation that: spheres of government to foster quality, accessible and sustainable lifestyles for the • Applies best practice in all that we do. community. We should be aware of how other organisations conduct their business and ensure we adopt the most practicable approaches/methods that are possible. • Is a recognised leader in the local Our Values government sector. We should strive to set an example to others in innovation, Values are important and enduring beliefs service delivery, governance, or ideas shared by members of a workplace performance and advocacy. about what is good or desirable. They exert major influences on the behaviour of an • Easily retains and attracts high quality individual and serve as broad base staff. We should ensure that our guidelines in all workplace cultures. reputation and staff practices are second to none. Our core values at Maroondah City Council • Fosters continuous improvement and are: innovation. We should encourage new Co-operation ideas and changes to processes that are capable of improving our efficiency and Working together and sharing knowledge effectiveness in service delivery and to achieve common goals and agreed outcomes. outcomes. • Is transformational. We should Commitment acknowledge that by striving to meet the Leading by example to achieve the best aspirations of Maroondah 2040, our result for the organisation and the organisation's work will change the look community and feel of the Maroondah community. Communication • Is nimble, flexible and sustainable. We should ensure that we are proactive in Sharing information and ideas at all levels, identifying and planning for change and the Council and the community. implement actions that endure. Continuous Improvement and Innovation • Is outwardly focused. We should focus on community outcomes, working Consistently finding better ways of together in partnership with State and delivering service and value Regional bodies, local stakeholders and the Maroondah Community. 24 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
How we plan Council’s strategic documents are linked to These strategic documents in turn guide an Integrated Planning Framework. The internal service delivery plans that identify Framework seeks to ensure Council’s service delivery activities and projects to be activities and resources are aligned in order undertaken by Council to meet community to meet the aspirations, needs and needs and expectations. expectations of the Maroondah community. The Framework includes a number of other The Maroondah 2040 Community Vision key planning documents, the Long Term and the Council Plan 2017-2021, along with Financial Strategy and Annual Budget, as associated legislation and regulatory well as a range of supporting strategies and requirements provide the direction for policies adopted by Council. Council strategy, policies, plans and service All community focused plans, strategies and delivery. policies have been formally adopted by Council and can be accessed via Council’s website. Council Plan and Long Term Financial Strategy Legislated Strategies and Plans Council Policies, Strategies and Plans Service Delivery Plans and Annual Budget Individual Work Plans (RADAR) MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 25
Council Plan 2017-2021 Maroondah 2040 Other major plans Council’s Integrated Planning Framework is In addition to Maroondah 2040: Our future underpinned by the shared long term together and the Council Plan 2017-2021, community vision outlined in Maroondah there are a range of other strategic 2040: Our future together. documents that have a significant influence on Council service delivery and the The aspirations and priorities for the future Maroondah community. have been grouped into eight broad outcomes. These include: Under each of these outcomes, a range of • The Municipal Strategic Statement key directions have been identified that are provides a clear, concise statement of high level strategies aimed at guiding the land use issues and directions, and activities of Council and the community in outlines a vision for the future working toward the achievement of the development of the municipality. vision. • The Maroondah Health and Wellbeing Plan provides directions and guidelines for working towards the improved health Council Plan and wellbeing of the Maroondah community. From Maroondah 2040: Our future together • The Municipal Emergency Management evolves a four year Council Plan that Plan addresses the prevention of, establishes Council’s medium-term key response to and recovery from directions (strategies) and resourcing to emergencies within the municipality of deliver on the outcomes identified within Maroondah. the vision. There are also many other strategies and The Council Plan outlines the role of Council plans that contribute to the delivery of in delivering on the Maroondah 2040 outcomes and key directions within community vision. It also articulates the Maroondah 2040: Our future together and mission statement and the core values of the Council Plan 2017-2021. Council. 26 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Service Delivery Plans Key Principles The provision of strategic direction through Best Value Maroondah 2040: Our future together, the Best Value is a commitment from Council Plan 2017-2021, and the Long Term Maroondah City Council to provide the best Financial Strategy set the direction for value for the resources we use and the best detailed service delivery plans across each possible service for our community. of Council’s service areas. These plans are Maroondah City Council is required by the reviewed annually to meet community Local Government Act 1989 to consider needs and expectations. Best Value principles when planning, implementing and reviewing services. Long Term Financial Strategy Maroondah City Council applies these principles to continuously improve its strategic and service planning as well as its The Long Term Financial Strategy takes the service delivery. outcome areas and key directions as specified in the Council Plan 2017-2021 and Charter of Human Rights expresses them in financial terms over a Council recognises and protects the rights, rolling 10 year period. interests and responsibilities of individuals, the community, and public bodies in the City of Maroondah in accordance with the Annual Budget Charter of Human Rights and Responsibilities. Council’s strategies, The Annual Budget documents the financial policies and decision-making procedures and non financial resources required by are compatible with the Charter of Human Council to implement the outcome areas, Rights. Council aims to ensure that it key directions and priority actions identified pursues a human rights approach across all in the Council Plan 2017-2021. areas of Council activity. Community consultation is conducted on Risk Management the draft Annual Budget and feedback is considered before Council adopts the final Council continues to build upon its culture budget. of risk management as an integral part of corporate governance and operations, developing strategies and systems to minimise risks. This ensures sustainable delivery of services and amenities enjoyed by ratepayers, residents and visitors. The identification and management of risk will continue to be undertaken in a systematic process, implementing the principles set out in the Australian Standards for risk management AS/NZS ISO 31000:2009. The Maroondah City Council Strategic Risk Management Plan and Policy provide the framework for this to be achieved. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 27
Council Plan 2017-2021 Community Engagement Council is committed to engaging with its others are focused on community community in a meaningful, accountable, strengthening (or capacity building). Often responsive and equitable way. Maroondah’s engagement processes support two or all Community Engagement Policy 2015 is a three of these objectives. formal expression of Council’s commitment Council’s Community Engagement Policy is to engaging the Maroondah community built upon a set of commitments that guide through the use of appropriate, effective the planning, development, implementation, and inclusive practices. evaluation and continuous improvement of The Policy outlines Council’s position, role community engagement processes and commitments to ensure community undertaken by Council. These commitments engagement is integrated into Council are based on core values identified by the activities to support decision making, build International Association for Public relationships and strengthen communities. Participation and will be undertaken in The Policy also seeks to improve Council’s accordance with Council’s Privacy Policy. engagement processes and outcomes The Local Government Act 1989 (the Act) through encouraging a consistent approach and a range of other legislation set out and continual learning through evaluation, minimum requirements for some specific and through expanding the range of consultations. The preparation and engagement methods used. adoption processes for both the Council Community engagement is defined as the Plan and the Annual Budget are subject to range of opportunities for public compliance with Section 223 of the Act. In involvement in Council decision-making, many instances Council will go above and relationship building and community beyond the minimum requirements of the strengthening. Community engagement is Act to gain a strong understanding of our achieved when the community is, and feels, community’s wants and needs to ensure we part of a process. are achieving the best possible outcomes for our community. Some community engagement processes are undertaken to support decision making, some are about relationship building whilst Community engagement at Cafe Consult as part of the Maroondah Festival 28 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Our Commitments The Council Plan is divided into eight future outcome areas, each with a set of four-year key directions (strategies), annual priority actions, strategic indicators and supporting strategies and plans. The priority actions identified work towards the achievement of the key directions, and ultimately toward the outcomes and vision outlined in Maroondah 2040: Our future together. A range of Council activities linked to these key directions and Council Plan priority actions are reported in Council’s Annual Report. For each of the eight Maroondah 2040 outcome areas within the Council Plan 2017-2021, there is: The vision Describes where the community would like the municipality to be by the year 2040 in relation to this future outcome. Key Directions Identifies key Council strategies over the four-year term of the Council Plan that work towards the achievement of preferred future outcomes identified in Maroondah 2040: Our future together Priority Actions Highlights priority activities to be undertaken by Council over the 2017-2021 period that will contribute to the achievement of the preferred outcome outlined in Maroondah 2040: Our future together. Council Plan Indicators List a number of Council driven performance measures that help monitor progress made towards the achievement of Maroondah 2040 preferred outcomes and Council Plan key directions over the 2017-2021 period. Supporting policies, strategies and plans These supporting policies, strategies and plans contribute to the delivery of preferred outcomes outlined within the Maroondah 2040 Community Vision and the Council Plan. MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 29
Council Plan 2017-2021 Artist impression of the HE Parker Multi-sports Complex A safe, healthy and active community In the year 2040, Maroondah will be a safe, healthy and active community with local opportunities provided for people of all ages and abilities to have high levels of social, emotional and physical wellbeing. Key Directions 2017–2021 A safe community A healthy community 1.1 - Work in partnership to address 1.5 - Facilitate the provision of affordable, community safety issues, with a focus on accessible and responsive services, activity centres, public spaces, roads and resources and initiatives that support the public transport physical and mental health and wellbeing of the community 1.2 - Plan and advocate for the application of community safety principles that 1.6 - Actively promote health and wellbeing facilitate a safe built environment principles and initiatives within the community 1.3 - Promote and facilitate safer cultures relating to issues of alcohol, drugs, tobacco, 1.7 - Support the establishment of an gambling, child abuse and family violence integrated regional health precinct 1.4 - Encourage and support the 1.8 - Advocate for the increased provision of implementation of initiatives and programs affordable primary, allied and specialist aimed at improving the actual and treatment services and facilities perceived safety of the community 1.9 - Facilitate development of integrated health and community service hubs within neighbourhood centres in partnership with key service providers 1.10 - Embrace a preventative evidence- based approach to addressing issues of chronic and communicable disease, food safety, and public health 30 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Key Directions 2017–2021 Council Plan Indicators A healthy community • Participation in the Maternal and Child Health service 1.11 - Work in partnership to address and promote awareness of mental health issues • Number of visits to aquatic facilities per within the community head of municipal population • Community satisfaction with recreation 1.12 - Apply healthy by design principles in facilities planning for the development and revitalisation of activity centres and public • Customer satisfaction with Children’s spaces. Services Programs • Participant satisfaction with Youth 1.13 - Plan and advocate for the provision of Services Programs leading edge facilities and services to support the needs of an ageing population • Percentage of required food safety assessments undertaken 1.14 - Ensure that all young people and their families in Maroondah have access to affordable childcare, education, health and Supporting policies, leisure services strategies and plans 1.15 - Advocate and promote the increased provision of affordable housing options in • Children’s Plan 2015-2019 accessible locations • Maroondah Health and Wellbeing Plan 1.16 - Advocate for the development of an 2017-2021 (incl. Municipal Public Health equitable and sustainable regionally- Plan) sourced healthy food system • Domestic Animal Management Plan 1.17 - Promote healthy eating and physical 2017-2021 activity by supporting education initiatives • Gaming Policy 2007 and providing a diverse range of accessible • Melbourne East Sports and Recreation open spaces, and recreation facilities and Strategy 2016 services • Open Space Policy 2016 An active community • Open Space Strategy 2016 1.18 - Enhance and maintain an integrated • Physical Activity Strategy 2015-2019 and connected network of passive and • Youth Strategy active open space to promote community health and wellbeing 1.19 - Provide a range of integrated recreation and leisure facilities that meet the needs of all ages and abilities 1.20 - Enhance Maroondah’s state of the art sporting precincts to cater for a wide range of recreational pursuits 1.21 - Support and empower local community groups, sporting clubs and special interest groups across Maroondah MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 31
Council Plan 2017-2021 A safe, healthy and active community Priority actions 2017-2021 Council Plan Priority Actions 17/18 18/19 19/20 20/21 Design and construct the $2.5m Jubilee Sporting Pavilion redevelopment • • • Design and construct the $3.0m HE Parker Sporting Pavilion redevelopment Develop a Gender Equity Policy/Statement • Finalise a new Gaming Policy and commence preparation of a planning scheme amendment to incorporate the policy into the Maroondah Planning scheme • • Complete the design works, undertake operational readiness planning and construct the $16.5m HE Parker Multi Sports Complex • Undertake works to implement CCTV in Croydon Town Centre, including detailed design and documentation, along with the supply and installation of cameras • • • Prepare and implement a new Maroondah Health and Wellbeing Plan 2017-2021 Commence sportsfield reconstruction works at Jubilee Park in Ringwood • Commence construction of the $2.7m Silcock Sporting Pavilion redevelopment in Croydon • Amend planning controls relating to alcohol density through participation in the South East Melbourne Council’s Alliance (SEMCA) Alcohol Density Project Undertake sportsfield reconstruction works at Quambee Reserve No.1 Oval in Ringwood North • Design and construct the Springfield Sporting Pavilion redevelopment • • Design and construct the $1m Dorset Sporting Pavilion redevelopment • Complete the Proclamation Park Sporting Pavillion redevelopment ** Subject to external funding • • Undertake a review and develop a Physical Activity Strategy 2020-2024 • • Commence development of an updated Youth Strategy • Undertake an investigation into additional synthetic surfaces for sportsfields in Maroondah • 32 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Run Maroondah MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 33
Council Plan 2017-2021 BizHub workshop at Realm A prosperous and learning community In the year 2040, Maroondah will be a thriving centre of economic activity and opportunity within the eastern region where the sustainability and growth of local businesses is supported. All community members, groups, education providers and local businesses have access to a wide range of quality learning resources and facilities. Key Directions 2017–2021 A properous community 2.1 - Advocate, promote and market key 2.6 - Work in partnership to promote local business opportunities and the competitive employment opportunities for marginalised strengths of the municipality and disadvantaged population groups 2.2 - Promote and leverage the strategic 2.7 - Embrace a place-based approach to location of Ringwood as the Metropolitan the development and revitalisation of Activity Centre for the outer eastern region neighbourhood centres that provide opportunities for local business and places 2.3 - Promote the diversification and for social connection and interaction localisation of Maroondah’s economy to stimulate job growth and encourage the 2.8 - Seek increased investment in targeted community to work and live locally industries, including advanced manufacturing and associated supply 2.4 - Provide support to small and medium chains enterprises to help them fulfil their potential and be successful 2.9 - Embrace the full potential of a new digital economy and encourage 2.5 - Establish a business resource hub to participation and collaboration by residents, empower local business, encourage businesses, health and community services innovation and support alternative modes and education sectors of employment 2.10 - Identify and facilitate development of under-utilised key urban renewal sites along transit corridors 34 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Key Directions 2017–2021 Key Directions 2017–2021 A prosperous community A learning community 2.11 - Facilitate, support and encourage 2.21 - Help local businesses to position initiatives that increase education, training themselves and embrace the requirements and employment opportunities for children, of a low carbon economy youth and young adults 2.22 - Work in partnership to encourage and 2.12 - Broker community-government- support young people to remain engaged in business partnerships that build social education and training, and promote links capital, create community connections and to employment foster a culture of corporate social 2.23 - Facilitate connections between responsibility education providers, businesses and the 2.13 - Facilitate business-business broader community to support employment partnerships that advance collaboration, pathways, intergenerational connections peer support, mentoring, training and knowledge transfer opportunities and knowledge sharing 2.14 - Facilitate the enhancement and revitalisation of industrial and commercial Council Plan Indicators precincts that maximise investment, • Proportion of active library members in promote diverse job opportunities and municipality provide for value adding industries • Business participation in Bizhub Business A learning community Development Program 2.15 - Facilitate and encourage the provision • Positive improvement in business skills/ of world-class life-long learning performance through Bizhub Business opportunities in Maroondah, from early Development Program learning through to adult and tertiary levels 2.16 - Advocate for and encourage increased access to and participation in Supporting policies, tertiary education strategies and plans 2.17 - Facilitate and encourage places, spaces and programming that provide for a • Bayswater / Bayswater North Industrial third place of community connection Precinct Strategy 2015 beyond home and work. • Melbourne East Regional Plan 2020 2.18 - Advocate for and adopt the rollout of • Ringwood Metropolitan Activity Centre high speed broadband to all Masterplan neighbourhoods and encourage take-up by • Street Activities Policy 2014 businesses, services, education providers and households 2.19 - Advocate for and support a coordinated, integrated and evidence based approach to addressing skill shortages for local businesses 2.20 - Encourage lifelong learning opportunities that support mature age and retired people to participate in the workforce, learn new skills and build community connections MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 35
Council Plan 2017-2021 A prosperous and learning community Priority actions 2017-2021 Council Plan Priority Actions 17/18 18/19 19/20 20/21 Undertake pedestrian and vehicle access improvement works at Heathmont Shopping Precinct - Canterbury Road, Heathmont • • Develop Regional Service Partnerships at Realm • Update the Ringwood Metropolitan Activity Centre Masterplan • • • Work in partnership to implement the Bayswater / Bayswater North Industrial Precinct Strategy to assist local businesses and promote investment attraction • • • Develop, promote and expand the BizHub Co-Working Space Improve carparking in the Heathmont and Ringwood East neighbourhood centres Commence delivery of the Croydon Library Integrated Customer Service Project • • • • Plan and implement carparking improvements in the Ringwood Metropolitan Activity Centre and the Croydon Activity Centre • • • Work in partnership to facilitate appropriate development within the Ringwood Metropolitan Activity Centre and Croydon Activity Centre 36 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Women on the Go Expo at Eastland MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 37
Council Plan 2017-2021 Bamboo Village Event, Realm A vibrant and culturally rich community In the year 2040, Maroondah will be a creative cosmopolitan community recognised for its celebration and promotion of arts and culture. There will be a broad range of engaging entertainment options, diverse cultural activities and the creation and display of traditional and contemporary forms of art. Key Directions 2017–2021 A vibrant and culturally rich community 3.1 - Facilitate the establishment and 3.9 - Broker partnerships and relationships consolidation of cosmopolitan food, dining to better connect local artists and the and cultural precincts in key activity centres broader community 3.2 - Provide a diverse range of engaging 3.10 - Encourage a range of temporary and entertainment spaces, events and activities permanent public art that celebrates the unique characteristics of Maroondah 3.3 - Support festivals and events that including our history, cultural diversity, celebrate local arts, diversity and produce environment and future aspirations 3.4 - Promote innovative, contemporary 3.11 - Advocate for and value the and socially engaged arts practice contribution of the arts in supporting 3.5 - Support and celebrate the unique thriving neighbourhoods and vibrant cultures of emerging communities in activity centres Maroondah 3.12 - Encourage community-business 3.6 - Promote, celebrate and recognise our partnerships that support local artists indigenous arts and culture 3.13 - Utilise emerging technologies and 3.7 - Encourage artistic expression and online mediums to promote emerging and community participation in the arts established artists and arts practice 3.8 - Promote opportunities and spaces for artists to create and display their work 38 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
Council Plan Indicators Supporting policies, strategies and plans • Community satisfaction with arts centres and libraries • Arts and Cultural Development Strategy • Proportion of households who engaged 2014-2018 in one or more arts and cultural activities • Public Art Policy 2015 over the last 12 months • Number of community members involved in classes at Wyreena Community Arts Centre Public art installation in Town Park, Croydon Lighting of the Christmas Tree, Ringwood Town Square MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE 39
Council Plan 2017-2021 A vibrant and culturally rich community Priority actions 2017-2021 Council Plan Priority Actions 17/18 18/19 19/20 20/21 Create a new Croydon Town Square, including community engagement, completion of detailed design and construction • • Implement innovative and engaging arts events and outcomes in Ringwood Town Square arts precinct Establish a new Arts Advisory Committee and implement new public art across Maroondah in accordance with Council’s Public Art Policy • • • Commence development of an Arts and Cultural Development Strategy 2018-2022 • Design and construct the $10m Karralyka redevelopment ** Subject to funding • • • Artist impression of Croydon Town Square 40 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021: 2018/19 UPDATE
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