Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
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Welcome to our Directory of Services 2021/22 Greater Support for Your Our Commitment to You School or Multi-Academy Trust We recognise the continuing pressures you face as a school leader; of having to do more with less, We are delighted to provide you with a new Directory managing the health and wellbeing of your staff, of Services for 2021/22. Our commitment to working keeping your school safe and compliant – the list goes in partnership with you is as strong as ever, and our on. In alignment with our mission, our priority is to new directory highlights the breadth and depth of the reduce the administrative burden you may face and support we continue to offer. help you run your school efficiently by providing an integrated solution across HR, payroll, finance, MIS, In 2019 3BM Education Services became part of premises, IT and governance. the Strictly Education group – the UK’s leading education-specific provider of professional support services to over 1,200 maintained schools, 900 academies and 180 MATs in 130 local authorities. Our Mission Having now become a firmly established member of To be the trusted partner in education the Strictly Education family, we recently changed our support services, enabling you to achieve name to ‘Strictly Education 3BM’, aligning our brand the best outcomes for children and name whilst still retaining the identity and legacy of young people. 3BM that you know and trust. You educate, we support. United by a common purpose, we support you as governors and school leaders to achieve the best outcomes for children and young people. The combined capabilities, strategic advice and hands-on Working in Partnership operational support we now provide, will help you and your staff to remain focused on the children and their Thank you for putting your trust in us over the last teaching and learning. seven years. We come to work every day to help support you to improve outcomes for the children and young people in your care. It is our belief that our Improving Service Quality value to communities lies in not only the provision of For 2021/22 we have enhanced our offer and have improved and efficient service delivery to schools several brand-new services which are highlighted on and academy trusts, but also through investing and the adjacent page. We are committed to providing making a social impact in the local communities a high-quality service for your school by listening to where we work. your requirements, providing constructive challenge and investing in our people, systems and quality Amanda Fisher assurance. Chief Executive Officer Remote Delivery of Services In response to the turbulence the education sector is enduring due to Covid-19, we have adapted our offer where possible, by delivering some of our services and training remotely. Remote delivery is provided Contact through our own online website platforms and by using collaboration tools for video calls, webinars and E: enquire@strictlyeducation3bm.co.uk screen sharing including MS Teams, G Suite and GoTo T: 0345 270 8260 Webinar and GoTo Training. See individual pages for details on how www.strictlyeducation3bm.co.uk to purchase.
Services available from NEW Strictly Education Payroll & Pensions Support via a portal and telephone, the Helpdesk manages the delivery of planned maintenance routines and monitors delivery. Specialist Payroll & Pensions Expertise Premises Cleaning Audit Our fully managed Payroll Service combined with A comprehensive assessment and review of current Pensions Administration makes sure employees are paid working practices and compliance is critical during accurately and on time each month. Covid-19. Our audit not only brings peace of mind but can recognise demonstrable cost savings. Pensions LGPS Administration Service Timely and accurate Local Government Pension Service Premises Site Cover (LGPS), providing monthly and annual administration for A professional relief supply service for premises Payroll clients. staff, guaranteeing cover for short/long term absences and offering cost savings of up to 30% on outsourced provision. Site Assistant Cover People Professional outsourced alternative to directly employed staff. Qualified in the higher-level requirements of premises management in schools directly supporting Education HR Online school business leaders. Our HR Website Subscription Service has been Tree Management SLA designed specifically for the education sector. Providing access to 1,000+ downloadable resources and web A dedicated service providing guidance and assistance pages containing compliance information, guidance and on the removal of dead or dangerous trees and expert templates on a range of HR topics. advice on tree-related issues in line with all current legislation and regulations. Special introductory offer Available to Strictly Education 3BM clients at a discounted price of £299 (usually £499). Subscription will run until 31st March 2022. Leadership & Efficiency Employee Assistance Programme (EAP) EAP is the most cost-effective way of promoting staff health and wellbeing in your school. Better Governor Service See page 64 for details Disclosure & Barring Service Better Governor provides expert, invaluable support for governors, trustees and clerks, wherever you are, Helping to support you with safer recruitment, our online whenever you want it. Our team of governance experts DBS Checking Service ensures compliance with statutory research and summarise what is happening in education legislation. that is specifically relevant to school governance, so that Contracts of Employment Service you don’t need to – ensuring your knowledge is kept up-to-date. We can support your contract administration by accurately and efficiently generating new contracts of Special introductory offer employment with school specific templates. Only £199 per annum, for the whole governing body or trust board. 15 months for the price of 12. Eligibility: Excludes Clerking Service which includes Better Governor as part of its SLA. Premises To purchase as a standalone service please contact services@strictlyeducation4S.co.uk or call 0800 073 4444 (Option 8). Health & Safety Service We can help ensure your school or academy complies with statutory obligations under Health & Safety (H&S) legislation. Our support makes sure adequate processes For a full list of services available, are in place to manage H&S risks including access to a please see Page 5 dedicated helpdesk, website and training. A Radiation Protection Officer service is also available. Property Support Helpdesk (HD+) Designed to help schools who want to develop a proactive maintenance plan and ensure statutory compliance.
Our Service Offer As education specialists, we understand that leaders within MATs, academies and schools, face the twin pressures of having to raise standards in the classroom, whilst managing significant structural, human and financial changes in their organisation. Strategic Flexible We provide the strategic guidance and expertise to help you Modular contracts and flexible strategic and operational achieve your educational vision. support to meet your changing needs and budget, delivered when and where you need. Operational Innovative Hands-on, on-demand operational support available 24 The latest technology to streamline processes, generate hours a day to reduce your administrative burden and efficiencies and continuously monitor the performance of enable you to remain focused on teaching and learning. your staff and pupils. We operate across four strategic areas: Strategic HR Support Strategic Payroll Planning HR Advisory & Administration Services Payroll & Pensions Administration Safeguarding & Strategic Finance Legal Support Support Staff Wellbeing Accounting & & Performance Finance Advice Lead Governance Services Strategic Premises Planning ers hi & p Independent Strategic Effi Advice & Support for cie Premises Management ncy School Leaders Statutory Health & Safety Technology & Education Compliance Strategy MIS Systems for Premises Staffing Leadership Reporting
Table of Contents Service Level Agreements 2021/22 Welcome Page 2 Premises Our Service Offer 4 Health & Safety SLA 54 Table of Contents 5 Tree Management SLA 56 Property Support Helpdesk (HD+) 58 Strictly Education 3BM Services Property Support Helpdesk - Summary 59 Schools’ Finance Support 6 Premises Management ‘Best Practice’ Gap 60 Internal Scrutiny SLA Support Service NEW 10 Analysis SIMS Support Services 13 Premises Cleaning Audit 61 Schools, Academies and MATs Premises Site Cover - Premises Assistant 62 Bromcom Support Service 17 & Site Supervisor SIMS Administration Network Support 19 Site Assistant Cover 63 Primary, Special and Nursery Schools Directory Price List 65 Whole School Technical Support 23 Service Details 72 Digital Teaching & Learning NEW 25 Our Promise to You 73 Computing Teaching & Learning 26 Support Service Primary Phase School Governor Support: Professional 29 Clerking Service NEW FEATURES Brand-new services available As headteacher of a large primary school, I really value our relationship with Strictly for Strictly Education 3BM Education 3BM. They have provided us with a range of timely, professional support services customers for many years. Payroll & Pensions There is always a knowledgeable and friendly voice at the end of the phone. They tell us about Payroll Bureau Service 37 new things to improve our work, support and Payroll Implementation 38 respond to our needs. Pensions Administration Service 39 Pensions LGPS Administration Service 40 Peter Dunmall, Headteacher Pensions LGPS Banding Letter Service 41 Fielding Primary School, Ealing, London Pensions Auto-Enrolment Services 42 Teachers’ Pensions Administration Service 43 Salary Statements 44 National Fraud Initiative (NFI) Reporting 45 People HR Comprehensive SLA 46 HR Advisory Service SLA 46 HR Website Subscription 46 Occupational Health SLA 48 Employee Assistance Programme 49 Mediation Services 49 Staff Health & Wellbeing Survey 50 Leadership Recruitment & Selection 51 Disclosure & Barring Service (DBS) 52 Contracts of Employment 53
Schools’ Finance Support Working in partnership with your school to provide a high-quality service, which is accurate, relevant and timely, allowing schools to meet their financial responsibilities, including compliance with all relevant accounting standards and legislative requirements. Overview How the service is delivered The service covers all schools’ financial requirements, from Helpdesk budget planning, budget monitoring, advising on internal financial systems and seeing your school through the year- The Helpdesk is available throughout the year to support end process. In addition to the service offers, additional your school. You may contact us by phone or by email. support can be purchased when required on an ad hoc Helpdesk hours basis. Normal working weeks, excluding Bank Holidays Core Service Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.30pm • Helpdesk and remote support on day-to-day August, excluding Bank Holidays tasks Monday - Friday 10.00am - 3.00pm • Discount on any finance training offered by Strictly Education 3BM The Helpdesk is closed between Christmas and New Year. • Helpdesk assistance with returns to the LA Helpdesk support outside of these times may be available • Guidance and support to maintain chart of but cannot be guaranteed without prior arrangement. accounts structure to meet the reporting Please note that there may also be a reduced service requirements of the school and the LA on occasion to allow whole team training to take place. • General financial advice relating to school Schools will be notified of these dates in advance. accounting • Helpdesk assistance & guidance notes for the Remote Access year-end procedures and CFR upload Strictly Education 3BM will provide a secure, remote • FMS training of new members of staff with support solution to the school, which meets the LGfL finance responsibility (FMS main module only) required standard, and use this system to provide on-going • Named finance consultant remote support. Additional services available All Core Services options, including up to four days of consultancy time (which may be provided remotely) to Option A provide assistance with budget setting, budget monitoring (up to six monitoring reports per year), update of SIMS service term/salary tables including NI and superannuation – for schools which use the personnel links in FMS All Core & Option A services but also includes an additional 1 ½ days of consultancy time per year and cover for Option B returns to the LA in the event of staff sickness absence for a maximum of three months (school to be responsible for day-to-day maintenance of the system) Budget Planning For schools buying into Option A or Option B there is the opportunity to have access to the Orovia budget Tool Access planning tool (for Option A the school would be required to populate data themselves following the training) Working with the school to create a three year plan based on all of the current available information to provide Three Year Budget governors and leadership with a projection of possible budget issues on the horizon (only available to schools Plan whose budget is held on the Orovia Budget Planning Software) Ensuring that you have adequate administrative support and that all of your admin tasks are being covered efficiently and effectively can be difficult. We can carry out a review of the administrative support within your Administrative school and produce a report which will analyse your current structure and, if necessary, suggest changes to the Review structure and how the tasks are assigned. Wherever possible, we will identify ways of streamlining the admin functions in your school, resulting in a reduced administrative burden on your SLT so that they are able to focus on the teaching and learning Continued { Page 7
New School Business A specific package aimed at providing additional support for your new school business manager for their first six months in post. This will provide an additional three days support for on the job training, including Manager Additional day-to-day usage, local authority requirements and returns, good practice, basic audit regulations, key Support Package finance contacts, and a named contact for all your questions and queries Attendance at Finance Committee Meetings for specific agenda items. It is envisaged that with the new 6 Attendance at Finance budget reports per year containing the additional narrative, the requirement for you to purchase Attendance Committees at Finance Committees will reduce In the event of staff sickness and dependent on availability of staff, a member of the Strictly Education Additional 3BM team will complete the day-to-day finance administration work – accounts payable functions, raising Administration Support orders, processing invoices and completing cheque runs, bank reconciliation and returns to the LA For schools buying back to the core level, there is an opportunity to buy ad hoc days of consultancy and for schools on Level A or B who have used all of their consultancy time. This time could be used for: • Additional budget monitoring report assistance • Additional one-to-one training • Support with the appointment of school based finance staff, including attendance at interviews to be Additional Consultancy / part of the panel Development • Budget review, to work with the SBM/Senior Leadership team/governors to challenge historical position and link the budget to the current school development plan • Detailed support with pre-audit work and/or Schools’ Financial Value Standard • Creation of additional budget scenarios once budget has been loaded and fixed • Assistance with benchmarking Other Consultancy Days Price Contact Details Maintained Schools’ Finance Support Service Service Details For further information about Strictly Education Package 1 Year 3BM’s Maintained Schools’ Finance Support service Core Package £3,100 please contact: Core Package plus Option A £3,900 Anabel Roe Schools’ Finance Support Manager anabel.roe@strictlyeducation3bm.co.uk Core Package plus Option B £4,800 020 7605 8331 For information about other Strictly Education 3BM services please contact Additional Services enquire@strictlyeducation3bm.co.uk, call 0345 270 8260 or visit www.strictlyeducation3bm.co.uk Services Cost Budget Planning Tool Access Annual cost £220 Schools’ Finance Helpdesk Three Year Budget Plan £650 The Schools’ Finance Helpdesk may be contacted by phone on 0345 270 8260 or by emailing Administrative Review £700 help@strictlyeducation3bm.co.uk New School Business Manager £1,100 Additional Support Package £155 for up to the first hour Attendance at Finance Committees £55 per hour or part of, for subsequent hours £190 half day Additional Administration Support £330 full day £300 half day Additional Consultancy/Development £500 full day Training Training and webinars are available at discounted rates for schools buying into the Schools’ Finance Support service. A full training schedule and booking details are available at www.strictlyeducation3bm.co.uk Page 8
MAT & Single Academy Financial Services Package Provision of secure and comprehensive support to the central MAT Finance team and all establishments within a multi-academy trust. Key features of the service Benefits With the Multi-Academy Trust (MAT) & Single Academy Financial Services Package from Strictly Education’s Finance team, benefit from unlimited telephone and email support, 1. ESFA mandatory deadlines met. assistance with month end accruals and prepayments, 2. Assisting the trust’s financial management preparation of accounts and balance sheets, and team to meet ESFA statutory requirements. preparation of capital and revenue accounts. Other key features include: 3. Assisting the team to provide accurate and timely reports for trustees. • Assistance with your academy or MAT’s monthly checklists and reconciliations 4. Experienced staff working with PS Financials, SIMS FMS, Sage, Access and • ESFA, BFR and BFRO reports and submissions Corero. dealt with • VAT 126 returns completed and submitted • Access Education Budgets (formerly HCSS Price Budgeting) planning • Enhanced consultancy can be purchased on a Price on application half-day or full-day basis. This may include: • Production of a financial Contact Details procedures manual. • Complete review of the finance and administration function. Service Details For further information about Strictly Education 3BM’s • Assistance in recruiting key staff. MAT & Single Academy Financial Services Package • Auditing of systems to ensure compliance please contact: with financial regulations and procedures. Anabel Roe Schools’ Finance Support Manager anabel.roe@strictlyeducation3bm.co.uk 020 7605 8331 For information about other Strictly Education 3BM services please contact Spotlight on CPD enquire@strictlyeducation3bm.co.uk, call 0345 270 8260 or visit www.strictlyeducation3bm.co.uk One-to-one and bespoke training is available on all systems, including PS Financials, SIMS FMS, Schools’ Finance Helpdesk Capita Finance, Access, Corero and Sage. The Schools’ Finance Helpdesk may be contacted by phone on 0345 270 8260 or by emailing A range of training for SIMS is available help@strictlyeducation3bm.co.uk throughout the year. Page 9
Are you ready for internal scrutiny? STATUTORY DEADLINE Adding value and 31st DEC reassurance to your trust A review by our team provides independent W Independent and objective, assurance that can add significant value to advice from a “critical friend” the trust and provide assurance to trustees that key risks are being mitigated effectively. W Tailored to MAT requirements and risks identified in the risk register Every academy now has a statutory duty W Delivered by education specialists to complete internal scrutiny by the period W Separate to external auditing ending 31st August. We can ensure that financial controls, and risk management W Guidance on how the trust procedures are operating effectively board can move forward within your academy trust. W Secure document sharing portal to ensure we can work as effectively For more details please see overleaf. remotely as we can in school 0345 270 8260 Get in touch today enquire@strictlyeducation3bm.co.uk
Internal Scrutiny SLA Providing independent assurance to ensure your academy trust is ready NEW for internal scrutiny. Overview • A summary report of the year’s findings will be supplied to your external auditors at the audit scoping The new statutory duty placed on MATs and the trust meeting. This report must be uploaded to the DfE board in the 2019 Academies Financial Handbook with your accounts by 31st December to ensure you (AFH), has significantly strengthened the requirement comply with the AFH. for independent assurance to be sought to ensure that financial controls and other risk management procedures are operating effectively within their academy trust. Benefits Our service provides assurances to the academy trust • Independent and objective advice from a ‘critical friend’. board, in line with the new statutory duty for the reporting • Provides assurances to the academy trust board, in line period ending on 31st August 2021. Trust boards will need with the AFH new statutory duty. to ensure compliance with this requirement. The cycle of • Strategic approach tailored to MAT requirements and scrutiny undertaken by our team can add significant risks identified in the risk register. value to the trust and provide assurance to trustees that key risks are being mitigated effectively. As risk • Far-reaching reporting enables the trust to management underpins internal scrutiny, you will have demonstrate steps towards improvement and access to the best tools and templates to support your mitigating risk. risk management strategy. • Education-specific expertise and support from our wide-reaching portfolio of services and suitably This new service is independent and objective and will be experienced scrutineers. directed by the scheme of work agreed by the trust’s audit committee’s programme of internal scrutiny. • No conflict of interest as Strictly Education doesn’t provide external auditing. Core Service Price • A flexible service that can be scaled dependant Price on application on the size of the trust, but we anticipate most visits to trusts will be limited to once per term. Prices will vary dependant on the size of the academy trust and its requirements. • Subsequent to the visit, feedback is provided and an annual summary report incorporating, where appropriate, recommendations that enhance the trust’s financial and operational Contact Details controls, and risk management. This will be submitted to the audit committee after management comments have been included. Service Details For further information please contact: • This report will then be available for sharing with the trust’s external auditors for Anabel Roe Schools’ Finance Support Manager submission, with your annual accounts, to the anabel.roe@strictlyeducation3bm.co.uk Education and Skills Funding Agency (ESFA) to 020 7605 8331 meet the 31st December deadline. For information about other Strictly Education 3BM services please contact: We can offer a trust board presentation to trustees enquire@strictlyeducation3bm.co.uk, and where required, support, advice and guidance call 0345 270 8260 or visit from experienced governance experts on how www.strictlyeducation3bm.co.uk the trust board can implement recommendations moving forward. The process, driven by the audit committee would follow the following guidelines: • Meeting with the audit committee to agree the programme of work for the coming academic year. • Visit each term to carry out the review, three per year with a report of findings. Page 12
SIMS Support Service Schools, Academies and MATs
SIMS Support Service This service supports schools in the day-to-day use of SIMS and the development of its use throughout the school. Overview How the service is delivered The service aims to ensure that schools make effective Helpdesk use of SIMS for school administration, statutory requirements, information for teachers and parents and as The Helpdesk is available throughout the year to support a management tool for senior leadership. your school. You may contact us by phone or by email. The service includes: Helpdesk hours • Technical, trouble-shooting and general usage Normal working weeks, excluding Bank Holidays support for all areas of the core SIMS suite Monday - Thursday 8.00am - 5.00pm • Support for additional SIMS products: Friday 8.00am - 4.30pm î Dinner Money î Lesson Monitor August, excluding Bank Holidays î Teacher App Monday - Friday 10.00am - 3.00pm î SchoolView The Helpdesk is closed between Christmas and New Year. î Staff Performance î Nova-T6 Helpdesk support outside of these times may be available but cannot be guaranteed without prior arrangement. î Options Please note that there may also be a reduced service î Course Manager (Post 16) on occasion to allow whole team training to take place. î Exams Schools will be notified of these dates in advance. • Expert advice on all aspects of SIMS Service Options Different levels of service are available to schools as outlined in the table below. SIMS Service Level Agreement Options Gold Silver Bronze Helpdesk - unlimited access to telephone, email and remote support, staffed by experienced and knowledgeable team members W W W Detailed Reports Available for all Helpdesk Calls Logged W W W Remote Access - a secure remote access system is provided to allow support for the SIMS infrastructure, diagnosis/resolution of technical problems, investigation of data issues, and demonstration of routines and W W W processes Guidance Notes – bespoke guidance notes to support your school through key tasks and returns, written and designed with school based administrators in mind W W W Technical Support – support for the SIMS infrastructure and database, including troubleshooting and solutions (includes technical support for access to FMS) W W W Provision of Upgrades and Patches – the release to the school of all SIMS and FMS upgrades, patches and fixes W W W Application of Upgrades and Patches – application of all SIMS and FMS upgrades, patches and fixes (technical support and liaison with Capita for Hosted SIMS). Scheduled to run out-of-hours to minimise W W X disruption. Links to 3rd Party Software – installation and configuration of 3rd Party software that links with SIMS W W X Workstation Installation – installation of SIMS onto new workstations. W W X User Groups - regular user groups to provide useful information, overviews of approaching key processes and requirements, updates on the SIMS suite and networking opportunities (two places per school) W W X Briefings and Overviews - access to our briefing sessions covering all key returns and processes, with overviews focusing on new software products and features W W X Page 14
SIMS Service Level Agreement Options (continued) Gold Silver Bronze Link Officer - a link officer is allocated to ensure that schools are getting the most from the core service, to discuss additional requirements with administrators and SLT, and plan for consultancy and training as W W X needed Primary Assessment Model – a discounted installation and subscription rate for the SMART (SIMS Model for Assessment Reporting and Tracking) assessment package W W X Analysis Reports Package – a set of analysis reports to compliment the reporting facilities available within SIMS. The reports enable in-depth analysis of SIMS data in a user-friendly format and are W X X particularly useful for presenting data to SLT, OFSTED and governors. Consultancy – three half-days included in the package W X X Core Training - core training courses/webinars included in the package (see published courses) W X X Consultancy Discount – % discount on the price of additional consultancy support, including technical 25% 15% 5% work Nova-T / Options Consultancy Discount – % discount on the price of specialist Nova-T / Options 25% 15% 5% consultancy support for secondary schools Training Discount - % discount on our comprehensive training programme, webinar and workshop 25% 15% 5% prices Remote Access Strictly Education 3BM will provide a secure remote Assessment Support access system with links to the SIMS server and to SIMS Strictly Education 3BM Primary and Early Years workstations agreed by the school. Remote access will be assessment models are available to schools, used for: discounted rates are applied to schools purchasing Gold or Silver service levels. • Support for and updates to the SIMS infrastructure • Diagnosis and resolution of technical problems Bespoke assessment support and set up may also • Investigation of data issues reported via the be arranged on a consultancy basis. Helpdesk • Demonstration of routines and processes Additional Services Nova-T6 Support Training and Consultancy are offered at discounted rates Expert Nova-T6 Timetabling design and for schools buying into the SIMS Support service. construction may be arranged on a consultancy basis. Consultancy Sessions A consultancy brochure is provided with suggested sessions for schools. Bespoke sessions are also available. Analysis Reports Sessions may be arranged on an ad hoc basis and Strictly Education 3BM provides a set of analysis rates are discounted according to the service level reports to compliment the reporting facilities purchased. A number of consultancy sessions are available within SIMS. The reports enable in-depth included in the Gold Service. analysis of SIMS data in a user-friendly format and are particularly useful for presenting data to SLT, OFSTED and governors. Training The reports are included as part of the Gold A full programme of training, workshops, briefings SLA, other schools may purchase them on a and overviews is available, including webinar subscription basis. Please enquire. sessions. Rates are discounted according to the service level purchased. Page 15
Consultancy Additional SIMS Technical Support Note: full consultancy rates listed, discounts will be applied SIMS Technical work over and above general according to the service level purchased. support and maintenance of the SIMS infrastructure is available, rates are discounted Consultancy/Additional Half-day Full-day according to the Service Level purchased. Technical Support Primary, Special and Nursery £350 £650 Schools Secondary Schools £400 £740 Technical Network Advisory Nova-T/Options £440 £810 Service Support and advice concerning the network infrastructure for SIMS devices and users, where Training the technical network support is provided by a Training and webinars are available at discounted rates for third party. schools buying into SIMS Support services. A full training schedule and booking details are available at www.strictlyeducation3bm.co.uk Price SIMS Core Service Technical Support Primary and Special Schools - Service Level 1 Year Package 1 Year 3 Years Gold £4,500 SIMS Technical Network £410 £350 Advisory Service Gold discounted fixed price if signing up for 3 years £4,250 Silver £3,600 Other SIMS technical support will be scoped and quoted on request. Bronze £2,550 Nursery Schools - Service Level 1 Year Contact Details Gold £3,400 Service Details Gold discounted fixed price if signing up for 3 years £3,300 For further information about Strictly Education 3BM’s Silver £2,650 SIMS Support service please contact: Bronze £2,350 Jean Rossin MIS Service Manager jean.rossin@strictlyeducation3bm.co.uk 020 7605 8326 Secondary Schools - Service Level 1 Year Jason Tobias MIS Business & Strategy Manager Gold £5,500 jason.tobias@strictlyeducation3bm.co.uk 020 7605 8345 Gold discounted fixed price if signing up for 3 years £5,350 For information about other Strictly Education 3BM Silver £4,600 services please contact: enquire@strictlyeducation3bm.co.uk, call 0345 270 Bronze £3,550 8260 or visit www.strictlyeducation3bm.co.uk Discounts are available for multi-academy trusts Helpdesk purchasing as one invoice on behalf of their schools. The Helpdesk may be contacted by Further details will be made available to the trust. phone on 020 7605 8322 or by emailing help@strictlyeducation3bm.co.uk Page 16
Bromcom Support Service Schools, Academies and MATs
Bromcom Support Service Accredited Bromcom support to enable schools and academies to make the most of their Cloud MIS and Finance system. Overview How the service is delivered Strictly Education 3BM offer services to support schools Helpdesk and academies with the use of both the Bromcom MIS and the Bromcom Finance systems. The Helpdesk is available throughout the year to support your school. You may contact us by phone or by email. The MIS service supports schools in the day-to-day use of Bromcom and the development of its use throughout Helpdesk hours the school. The service aims to ensure that schools make Normal working weeks, excluding Bank Holidays effective use of Bromcom for school administration, statutory requirements, information for teachers and Monday - Thursday 8.00am - 5.00pm parents and as a management tool for senior leadership. Friday 8.00am - 4.30pm The Schools’ Finance service covers all schools’ financial requirements, from budget planning, budget monitoring, August, excluding Bank Holidays advising on internal financial systems and seeing your Monday - Friday 10.00am - 3.00pm school through the year-end process. The Helpdesk is closed between Christmas and New Year. Benefits Helpdesk support outside of these times may be available but cannot be guaranteed without prior arrangement. Please note that there may also be a reduced service • Bromcom accredited support on occasion to allow whole team training to take place. • Bromcom training Schools will be notified of these dates in advance. • Dedicated helpdesk with experienced MIS Remote Access and finance support staff • Full support of Bromcom across the MIS & In addition to supporting the Bromcom web-based Finance Systems database, Strictly Education 3BM will provide a secure remote access system allowing investigation of issues and demonstration of routines and processes directly to the user via their workstation. Price Pricing options available, please enquire. Contact Details For further information about Strictly Education 3BM’s Bromcom Support service please contact enquire@strictlyeducation3bm.co.uk, call 0345 270 8260 or visit www.strictlyeducation3bm.co.uk Page 18
SIMS Administration Network Support (For schools with separate admin and curriculum networks) Primary, Special and Nursery Schools
SIMS Administration Network Support The Administration IT Network Only Technical Support package supports the IT network infrastructure, computers and printers which are used by the administration. This service is only available to schools who have separate admin and curriculum networks and have purchased the • Undertaking general troubleshooting on Strictly Education 3BM’s SIMS Support Service who use a administration of PCs and printers, by remote third party provider for the technical support of their access. However, if the fault cannot be curriculum network. resolved in this manner, a Strictly Education 3BM team technician will attend as a Overview chargeable visit. The cost of any replacement parts or third party labour will be the The service will: responsibility of the school. All costs of the third party will be the responsibility of the • Maintain the administration IT network to ensure it school remains functional, secure, ‘healthy’ and up-to-date to ensure SIMS can function Manage anti-virus installation and upgrades for • Provide first line PC and printer support for the the administration staff administrative IT network Each administration network PC will have anti-virus • Manage anti-virus installations and updates for the installed and will be configured to be updated administration network automatically at regular intervals. • Provide support for email client software, e.g. MS Outlook, for school-based admin staff Provide support for email client software, e.g. MS • Advice on the purchasing of PCs, printers and Outlook, for school-based admin staff, including: peripherals for administrative use • Configuring email client software to send/ receive email (account information to be The service has three delivery elements: supplied by the school’s email service • Technical Helpdesk provider) • Secure remote support • Providing advice on email client configuration, • On-site technical support option properties and settings • Please note this does not include the setup of new LGfL USO accounts or StaffMail aliases or Core Service mailboxes (see Additional Services) Advise on the purchasing of PCs, printers and The service will: peripherals for administrative use. Maintain the administration network to ensure Strictly Education 3BM will provide the school with it remains functional and to ensure the school’s relevant quote(s) when purchasing new equipment SIMS system can function, including: or peripherals. Strictly Education 3BM will use its • Diagnosis and resolution of network supply chain relationships to provide schools with problems that affect the use of the SIMS value for money quotes. system • Setting-up and maintaining the anti-virus protection • Undertaking general administration network management support, i.e. managing users and folders • Working with the Strictly Education 3BM SIMS team to ensure SIMS is available across the administration network Provide first line PC and printer support for the administrative IT network, including: • Undertaking necessary updates to the operating system and MS Office software Page 20
How the service is delivered Some schools use other enterprise email systems Helpdesk instead of LGfL StaffMail. Please enquire about our support of other email solutions. The Helpdesk is available throughout the year to support your school. You may contact us by phone or by email. Additionally, Strictly Education 3BM will provide LGfL Helpdesk hours filtering support (for administrative network only). This includes managing website access requests for Normal working weeks, excluding Bank Holidays administrative staff. Please note user-level filtering Monday - Friday 8.00am - 4.30pm set-up is available as an additional consultancy. August, excluding Bank Holidays Monday - Friday 10.00am - 3.00pm Major upgrades/refurbishment The Helpdesk is closed between Christmas and New Year. projects Helpdesk support outside of these times may be available Major works include: but cannot be guaranteed without prior arrangement. • Replacement and/or upgrades of ICT suites, Please note that there may also be a reduced service multiple PCs or classroom equipment on the on occasion to allow whole team training to take place. administration system Schools will be notified of these dates in advance. • Projects that make a significant change to Remote Access the network, such as the virtualisation of servers, implementation of cloud services or Strictly Education 3BM will provide a secure, remote setting up secure remote access (for teachers support solution to the school and use this system to connecting from home) to the school’s provide on-going remote support. resources • Major works may require the network to be On-site Technical Support closed to users. They are usually undertaken If an issue cannot be resolved using a remote solution, during school holiday periods as they impact a visit by a Strictly Education 3BM technician may be on the ‘normal’ working of the school and the arranged which may be chargeable depending upon the aim is to minimise any loss of teaching and circumstances. learning time Such works must be booked well in advance to Additional Services ensure availability. If it is not possible to undertake works during a school holiday period, Strictly Additional support and consultancy are offered at Education 3BM will seek a mutually convenient discounted rates for schools buying into the SIMS date with the school. Administration Network Support service. Support for major upgrades and refurbishment projects will be priced separately dependent on the LGfL USO management including scope of the works undertaken. support of LGfL StaffMail LGfL provide broadband and other services (including StaffMail) for most London schools. These services are accessed with LGfL USO accounts. Additional Consultancy Additional consultancy can be provided where a Strictly Education 3BM offer a service to manage school requires additional technical support for these USO accounts on behalf of schools. This a one-off piece of work other than an upgrade or service covers: replacement project. This could include a technical • Dealing with LGfL USO account issues review or additional support with a significant • Setting up new LGfL StaffMail email accounts e-safety incident, where Strictly Education 3BM is asked to undertake technical investigations • Setting up or removing account over and above that covered by the schedule. names/aliases Such work may require the deployment of two or • Resetting passwords more technical officers for additional days. Strictly • Setting up shared mailboxes/Setting up Education 3BM would scope any such work and distribution lists/Setting up external advise the school of any costs. mailing lists Page 21
Health Check: New schools Disaster Recovery To allow us to support your school effectively and In the event of a disaster e.g. flood, fire or theft, to a high standard, there are some minimum Strictly Education 3BM will provide a swift response, expectations we require. Strictly Education 3BM assess the situation and support the school to get therefore carry out a health check assessment of SIMS up and running as quickly as possible. Strictly a new school before taking on any commitment. Education 3BM would scope any such work and Any issues identified will be discussed with the advise the school of any costs. school following the health check. If key upgrades or essential adjustments are required, the school needs to implement such changes to bring the network up to a reasonable and supportable level. We also require the school to arrange a hand-over of existing support/technical documentation for us to carry out support efficiently. Supported schools will not be charged for the initial health-check assessment. The initial health check assessment is usually carried out remotely, but in certain circumstances a site visit may be required. Price Contact Details Support Packages Package 1 Year Service Details For further information about Strictly Education 3BM’s SIMS Administration Network Support Administration Network Support service please contact: £820 Core Package Rob Pidgley Head of Strictly Education 3BM IT rob.pidgley@strictlyeducation3bm.co.uk USO Account Management 020 7605 8323 £510 and Staff Mail For information about other Strictly Education 3BM services please contact: Additional Consultancy/Technical enquire@strictlyeducation3bm.co.uk, call 0345 270 8260 or Support Services visit www.strictlyeducation3bm.co.uk Half-day £263 Helpdesk Full Day £488 The Helpdesk may be contacted by Hourly Rate £105 phone on 0345 270 8260 or by emailing help@strictlyeducation3bm.co.uk Outside office hours - please enquire. Page 22
Whole School Technical Support Managed Service for a school’s IT network and infrastructure, providing service desk, remote support, proactive maintenance and site visits
Whole School Technical Support Managed Service for a school’s IT network and infrastructure, providing service desk, remote support, proactive maintenance and site visits. Overview This SLA provides full technical support for your network, ranging from unlimited telephone and remote support to on-site visits with a site report Guys, you are an amazing team. Thank you provided following each visit. very much for everything. Moving to Strictly is definitely one of my highlights as headteacher • All calls responded to within a maximum of 4 hours of Downsell - no regrets! Thanks guys. • Priority calls within the hour • Site reports provided at the end of each visit Deena Chetty, Headteacher, Downsell Primary • Real-time network monitoring School, Waltham Forest • Critical security updates are installed remotely to your server • Periodic remote health checks covering: Price » Server hard disk capacity Server hard disk condition » Price from £1,750 » Server backup integrity » Server event logs » Centrally managed anti-virus » Server uninterruptible power supply Contact Details Dave Leaker Head of Technology Services for Strictly Education enquire@strictlyeducation.co.uk 0330 123 2549 Benefits • Flexible IT support to suit the needs of your school. • Procurement and installation services provided. • Keeping the network up-to-date. • Unlimited remote support. • Service desk available from 08:00 - 16:30. • Fixed cost. Page 24
Digital Teaching & Learning Remote, digital platform implementation, providing inspirational NEW learning beyond the classroom. G Suite for Education • Completely automated – ‘Account Discovery’ finds newly added users and shared drives (no Strictly Education is an approved Google for need to manually add them to the job) Education partner. We can implement G Suite for Education quickly and remotely for schools wanting • Backup My Drive, Shared Drives, Mail, Contacts to facilitate remote learning. and Calendar • Automated job email notifications G Suite for Education is ideal for blended • Supported under your existing Strictly Education learning, containing a Technical Support SLA at no extra cost free set of productivity tools for classroom collaboration. Accessible from • Fully supported for free, direct with manufacturer any device, it enables teachers and students to if you don’t have an SLA with Strictly Education continue teaching and learning remotely. It is also an ideal platform for both teacher to teacher and pupil • Software is supported by the manufacturer to pupil communications. beyond the warranty of the hardware Teaching and Learning Support Service Benefits If your teaching staff require additional support to make an impact with G Suite for Education, the • Remote set-up Strictly Education 3BM Teaching and Learning • Ability to deliver inspirational remote lessons Support Service can help users become confident in • Accessible from any device the classroom or even to deliver remote lessons. The team follows up straight after the initial set up and • Fast recovery of your data takes you and your school towards an enhanced use of the G Suite platform, making it work for your staff and pupils and making sure you get the most out of the exciting tools. Price The Teaching and Learning Support Service is also available for schools that already have G Suite for Price on application Education, but need to maximise the many benefits and features included in the platform. Get in touch to find out more about our flexible options that fit your school’s needs. Google Backup Service We have developed an easy, cost-effective backup solution for schools using Google for Education that provides peace of mind when delivering lessons remotely. Key features of the service • Cloud-to-On-Premises Solution (physically have Contact Details the backup in your school) • One-off cost for hardware (if required) Belinda Evans belinda.evans@strictlyeducation3bm.co.uk • One-off cost for remote setup, configuration & 020 7605 8361 basic handover session - £350+VAT For information about other Strictly Education services please contact: • No on-going cost enquire@strictlyeducation.co.uk • No restriction on number of users or amount 0330 123 2549 of data Page 25
Computing Teaching & Learning Support Service Primary Phase
Computing Teaching & Learning Support Service The Computing Teaching & Learning Support Service helps schools raise standards in computing. We provide advice and support to help your school gain ‘best value’ educational impact from your IT. Overview Bespoke on-site computing/whole-school IT The service will provide: support • Advisory teacher support and training This on-site support from an experienced curriculum advisor is tailored to the school’s needs. • A comprehensive online computing scheme of work Schools are allocated a named advisory teacher as for years 1 - 6 their first point of contact but have access to the • A combination of lessons and resources for early whole team. years and foundation stage There are flexible options – with two, three, • Online safety advice and support four or five days’ advisor support included in • Strategic whole-school review, advice, support and the package. For further options, please guidance on computing/IT contact Belinda Evans at belinda.evans@strictlyeducation3bm.co.uk or The service will be delivered through: call 020 7605 8361. • On-site bespoke advisory teacher support We offer flexible support for your school. For • Virtual consultancy support example: • Online computing scheme of work • Support computing subject leaders in their • Primary computing assessment support materials complex role • Expert support and advice for online learning • Team teaching to develop more complex opportunities areas of the computing curriculum such as • Whole-school strategic review from an advisor online safety, programming, robotics, physical • Telephone and email support throughout the year computing, animation, media creation, data • Brokering of other specialist advice, training handling, blogging and support • Effective use of the scheme of work lessons and resources Core Service • Developing creative projects such as ‘STEM and technology days’ • Early Years Foundation Stage A comprehensive primary computing scheme of work (Year 1 to Year 6) and Early Years • Developing pupil, staff and parent digital Foundation Stage resources literacy and skills Our unique scheme of work comes with full lesson • Supporting staff to use technology in its plans and support materials. It is reviewed regularly widest sense and updated to reflect changes in curriculum and • Reviewing pupils’ standards and progress key software. It is based upon software primarily • Support for any subject leader on use of available free of charge or via the London Grid technology within their subject area for Learning. The scheme of work comes with • Maximising use of LGfL content and LGfL assessment and tracking materials – all available Unified Sign On (USO) services online. All new lessons and updates are included within the package. • Support in utilising Google Classroom and G Suite effectively Telephone and email advice and support • Support for the adoption of cloud-based This service provides the headteacher, senior technologies leadership staff and computing subject leader with someone to contact by email or telephone, Specialist technology loan kits throughout the year, where there is a strategic IT We loan specialist technology kits such as BBC issue or query. micro:bits, robots, Codebugs, Crumbles, Blue-bots, Bee-bots, and Early Years equipment. The loan of this equipment includes support from one of the experienced advisors as part of the SLA. Page 27
How the service is provided Support visits - Virtual consultancy We offer virtual sessions for your school when required. Support visits - On-site Please liaise directly with your named advisor. Strictly Education 3BM will organise on-site support at mutually convenient times with the school. Teaching & Online access to scheme of work and Learning on-site support is delivered during term times support resources only, unless otherwise agreed. Term times are the local authority published term time dates for maintained Schools will be given access to all materials within a private schools. Support outside of term dates may be organised online area. Schools will be advised of changes in the through mutual agreement. location of online support materials. Helpdesk The Helpdesk is available throughout the year to support your school. You may contact us by phone or by email. Helpdesk hours Normal working weeks, excluding Bank Holidays Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.30pm August, excluding Bank Holidays Monday - Friday 10.00am - 3.00pm Contact Details The Helpdesk is closed between Christmas and New Year. Helpdesk support outside of these times may be available Service Details but cannot be guaranteed without prior arrangement. For further information about Strictly Education 3BM’s Please note that there may also be a reduced service Computing Teaching and Learning Support service on occasion to allow whole team training to take place. please contact: Schools will be notified of these dates in advance. Belinda Evans belinda.evans@strictlyeducation3bm.co.uk The Helpdesk can be contacted by phone or email: 020 7605 8361 help@strictlyeducation3bm.co.uk | 0345 270 8260 For information about other Strictly Education 3BM services please contact: Calls or emails logged outside of the published opening enquire@strictlyeducation3bm.co.uk, hours, including voicemail messages, will be actioned at the call 0345 270 8260 or start of the next working day. visit www.strictlyeducation3bm.co.uk Price Full Support Package Advisory teacher support, full scheme of work and throughout the year help. Advisory teacher support days with 2 days with 3 days with 4 days with 5 hours included within full package (14 hours) (21 hours) (28 hours) (35 hours) Primary Phase Schools £1,500 £2,000 £2,500 £2,900 2021/22 (one year) Primary Phase Schools £1,400 £1,900 £2,300 £2,700 2021/24 (three year fixed price) Schools taking a support package who require additional days should contact us for bespoke options and preferential rates. Page 28
School Governor Support: Professional Clerking Service
School Governor Support: Now includes a subscription to Professional Clerking Service Better Governor Overview • Ensure that meetings are quorate The School Governor Support team provides services • Attend the meetings of the governing body designed to give your governing body the professional and/or its committees and take accurate support it needs to operate as effectively as possible, minutes satisfying the requirements of current education law and • Procedural advice and guidance at meetings in line with recognised good practice. The team has the experience of working with a wide range of schools and is • Write, produce and submit draft minutes of the well placed to offer general information and advice, as well meetings to the chair within 14 school working as to help identify, understand and respond to the needs days of any clerked meeting, with copies to the of your particular governing body. headteacher for information • Undertake distribution of the ‘unconfirmed’ minutes to the governors as soon as the draft Core Service minutes are ‘cleared’ by the chair • Undertake follow-up action on decisions made at governing body meetings and action Delivery governing body resolutions Our Standard Service Level Agreement (SLA) enables • Maintain membership records via governing bodies to operate effectively and provides GovernorHub on: our standard Professional Clerking Service for up to î Individual governor’s attendance and four ordinary governing body meetings per year. produce the annual report for the It consists of the following: school website • Support for the governing body î Term of office, alerting the chair and the board or any expired tenures, vacancies • Support for committees included within and reappointments the SLA • A concerted effort to provide an alternative î Ensure a register of pecuniary and personal interest is maintained and clerk if your regular clerk is unavailable reviewed, producing an annual report • A guarantee of a prompt response from a for the school website member of the School Governor Support Service team to any query made between • Provide the school with relevant updates on what is legally required to be published on meetings their website • An annual subscription and maintenance of GovernorHub and Better Governor • Maintain records of any committee membership and their terms of reference • Annual planning support for agenda items and (annually reviewed) statutory policies across the meeting schedules • Alert the governing body and/or appointing The Professional Clerking Service will provide a bodies in advance of any impending dedicated clerk who will: membership considerations advise on • Respect confidentiality of the governing body procedural and legislative matters both before and/or its committees and after (as well as during the meeting as and when necessary) • Prepare the agenda for meetings of the governing body and/or its committees • Act as the first point of contact for governors with queries on procedural matters • Liaise with those preparing the supporting papers to ensure they are available for timely • Draw to the attention of the governing body distribution all information received relating to current developments and legislation affecting the • Ensure the distribution of the agenda and governance of maintained schools and any supporting papers to members of the academies, as appropriate governing body and/or its committees, as appropriate, at least seven days before the • Maintain GovernorHub for your school meeting governing body with documentation, minutes and dates • Maintain appropriate communications with the chair to ensure that the service is delivered effectively and within agreed timescales Page 30
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