Overcoming the Challenges of Influencer Marketing
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90% of consumers report that word of mouth is a leading factor in purchasing decisions. What matters most in the modern buying landscape is what other people say about your brand, not what your brand says about itself. The power of social influence is no longer under-estimated, but harnessing its potential and managing the challenges that come along with it, is no simple feat. Influencer marketing can be a worthwhile investment for a brand’s bottom line — but it’s often a complex strategy to manage. From the unpredictability of social trends to an ever-changing landscape of tools, tracking the return on investment over time can prove challenging. Influencer marketing is what you make of it. You can center your strategy around transactional relationships with social influencers or approach it from a different perspective by investing in a tool that allows you to build authentic relationships with everyday consumers who consumers trust for advice to create a system of unpaid, organic influence. No matter what kind of influence you’re investing in, there are a few inevitable pain points you’ll encounter within this form of marketing. MAR-1923 Overcoming the Challenges of Influencer Marketing
Top 3 challenges of influencer marketing Here’s a look at the three most prevalent challenges marketers face while building out an influencer marketing program. What do you see as your top concerns in using influencer marketing in 2021? Determining ROI 65% Finding the right people 42% Scaling your solution efficiently 51% Data from: https://www.linqia.com/wp-content/uploads/2021/04/Linqia-The-State-of-Influencer-Marketing-2021.pdf MAR-1923 Overcoming the Challenges of Influencer Marketing
1. Proving the ROI of influencer marketing Marketers still struggle to figure out how to prove that investing in influence is paying off. Influencer budgets are growing across the board, but 65% of marketers say that measuring the return on investment of influencer marketing continues to be their biggest challenge. Influencer Marketing Spend US, 2019–2023 Spend on influencer marketing vs. ability to $4.62 B measure its ROI $4.14 B $3.69 B $4B Spend on influencer marketing is projected to surpass $4B in 2022 $2.42 B $2.76 B however 65% of marketers say that measuring the ROI of influencer marketing continues to be their biggest challenge. 2019 2020 2021 2022 2023 The bulking up of influencer marketing budgets tells us that the Data from: https://www.emarketer.com/content/ us-influencer-spending-surpass-3-billion-2021 buy-in is there, but what about capturing the impact these efforts have on your business long term? Beyond just the quantifiable metrics — does your influencer program generate assets you can use outside of your social media strategy, like reviews and UGC? MAR-1923 Overcoming the Challenges of Influencer Marketing
2. Engaging the right people The pool of people willing to promote your products is probably vast. But at the end of the day, if consumers don’t trust what your promoters have to say, you won’t see substantial results. So how can you be sure that you’re picking the right ones? That they’re well-versed enough to accurately speak for not only your products but your brand’s backstory? It’s the question on top of all marketers’ minds — how can we be sure that we are picking the best people to represent us? 56% Only 22% of brands Medium consider it easy to find 22% Difficulty Very Difficult appropriate influencers 22% Easy Data from: https://influencermarketinghub.com/influencer-marketing-benchmark-report-2021 MAR-1923 Overcoming the Challenges of Influencer Marketing
3. Scaling influencer marketing for the long-haul Marketers are equipped with plenty of tools — each one requires buy-in, training and, ideally, proves its value for your strategy in the long term. When your influencer strategy is spread across multiple platforms and involves the employment of paid content creators, it can be challenging to capture the holistic ROI of your strategy. Ask yourself, how much time do you spend managing your influencer marketing tech stack? Finding new influencers? Adjusting payments and drawing up new contracts? Securing permissions to use UGC? Approximately how many marketing tools does your marketing team use on a regular basis? 1 to 9 10% Most marketing teams 10 to 19 30% are using between 20 to 29 34% 20 and 29 tools to accomplish their goals. 30 to 39 18% 40 to 49 7% 50 or more 1% Data from: https://www.airtable.com/guide/2021-marketing-trends MAR-1923 Overcoming the Challenges of Influencer Marketing
Addressing challenges of influence So, how can you ensure that you get the most from your influencer marketing investment? Social media influence is an everchanging, unpredictable landscape. Between algorithm updates, short-lived trends, and un-verified purchases, your brand’s narrative is largely out of your hands — and in the hands of consumers. As much as we may want to, it’s impossible to predict the future of retail, every social media trend, or global event — but you can build a community of advocates, in which you control the narrative, that will stick around for the long haul. MAR-1923 Overcoming the Challenges of Influencer Marketing
Four steps to more robust influencer marketing: 1. Invest in one central platform. Managing your influencer program with an advocacy platform that brings together analytics, a library of authorized user-generated content, and influencer relations all in one place makes managing your strategy and tracking its ROI manageable. 2. Reassess the way you measure impact. If tracking down and getting approval for user-generated content is eating up your marketer’s time, imagine the impact that a bank of pre- approved, useable images and recommendations at their disposal could have. Beyond the value of hours saved, consider tracking the effect that syndicated UGC has on buying behaviors. 3. Find a tool that’s always working for you. Marketers’ time is spread thin so finding an “always-on” tool is an immense value add. Utilize an automated tool that allows you to set up and then step back, continuously gathering recommendations, photos, insights and data. 4. Build relationships that don’t have an expiration date. By building relationships with real-world experts, think retail sales associates or industry pros, you’ll avoid the constant re-upping of contracts and get to focus on leveraging the authentic voices of the people consumers trust out in the world. Investing in these relationships will also build a community of advocates who understand your products and can serve as an organic user testing pool. MAR-1923 Overcoming the Challenges of Influencer Marketing
The future of influencer marketing is still taking shape. But investing in a community of authentic, experienced and trusted advocates to speak on behalf of your brand everywhere consumers look for buying advice is a great place to start. Real expertise. Real efficiency. Real results. Find out how ExpertVoice can help you build advocacy for your brand. Learn how it works. Visit expertvoice.com/lets-talk to schedule a demo. MAR-1923 Overcoming the Challenges of Influencer Marketing
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