Overcoming the Challenges of Influencer Marketing

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Overcoming the Challenges of Influencer Marketing
Overcoming the Challenges
of Influencer Marketing
                            MAR-1923
Overcoming the Challenges of Influencer Marketing
90% of consumers report that word of mouth is a leading
                                                    factor in purchasing decisions. What matters most in the
                                                    modern buying landscape is what other people say about your
                                                    brand, not what your brand says about itself. The power of
                                                    social influence is no longer under-estimated, but harnessing
                                                    its potential and managing the challenges that come along
                                                    with it, is no simple feat.

                                                    Influencer marketing can be a worthwhile investment for a
                                                    brand’s bottom line — but it’s often a complex strategy to
                                                    manage. From the unpredictability of social trends to an
                                                    ever-changing landscape of tools, tracking the return on
                                                    investment over time can prove challenging.

                                                    Influencer marketing is what you make of it. You can center
                                                    your strategy around transactional relationships with social
                                                    influencers or approach it from a different perspective
                                                    by investing in a tool that allows you to build authentic
                                                    relationships with everyday consumers who consumers trust
                                                    for advice to create a system of unpaid, organic influence.

                                                    No matter what kind of influence you’re investing in, there are
                                                    a few inevitable pain points you’ll encounter within this form
                                                    of marketing.
                                                                                                                      MAR-1923

Overcoming the Challenges of Influencer Marketing
Overcoming the Challenges of Influencer Marketing
Top 3 challenges of
                                      influencer marketing
                                      Here’s a look at the three most prevalent challenges marketers face while
                                      building out an influencer marketing program.

                                  What do you see as your top concerns in using influencer marketing in 2021?

                                               Determining ROI                                                                                 65%

                                Finding the right people                                                             42%

                 Scaling your solution efficiently                                                                              51%

                                  Data from: https://www.linqia.com/wp-content/uploads/2021/04/Linqia-The-State-of-Influencer-Marketing-2021.pdf

                                                                                                                                                     MAR-1923

Overcoming the Challenges of Influencer Marketing
Overcoming the Challenges of Influencer Marketing
1. Proving the ROI of influencer marketing
Marketers still struggle to figure out how to prove that investing in
influence is paying off. Influencer budgets are growing across the
board, but 65% of marketers say that measuring the return on
investment of influencer marketing continues to be their biggest
challenge.                                                                   Influencer Marketing Spend
                                                                                           US, 2019–2023

        Spend on influencer marketing vs. ability to                                                                   $4.62 B
        measure its ROI                                                                                      $4.14 B
                                                                                                   $3.69 B

        $4B                     Spend on influencer marketing is projected
                                to surpass $4B in 2022
                                                                               $2.42 B
                                                                                         $2.76 B

                                however

        65%                     of marketers say that measuring the ROI of
                                influencer marketing continues to be their
                                biggest challenge.
                                                                               2019 2020 2021 2022 2023

The bulking up of influencer marketing budgets tells us that the             Data from: https://www.emarketer.com/content/
                                                                             us-influencer-spending-surpass-3-billion-2021
buy-in is there, but what about capturing the impact these efforts
have on your business long term?

Beyond just the quantifiable metrics — does your influencer
program generate assets you can use outside of your social media
strategy, like reviews and UGC?
                                                                                                                                 MAR-1923

Overcoming the Challenges of Influencer Marketing
2. Engaging the right people
                                      The pool of people willing to promote your products is probably
                                      vast. But at the end of the day, if consumers don’t trust what
                                      your promoters have to say, you won’t see substantial results.
                                      So how can you be sure that you’re picking the right ones? That
                                      they’re well-versed enough to accurately speak for not only your
                                      products but your brand’s backstory? It’s the question on top of
                                      all marketers’ minds — how can we be sure that we are picking
                                      the best people to represent us?

                                                                                                                                  56%
                             Only 22% of brands                                                                                     Medium

                             consider it easy to find                                                    22%                        Difficulty

                                                                                                        Very Difficult
                             appropriate influencers
                                                                                                                    22%
                                                                                                                        Easy

                                                Data from: https://influencermarketinghub.com/influencer-marketing-benchmark-report-2021
                                                                                                                                                MAR-1923

Overcoming the Challenges of Influencer Marketing
3. Scaling influencer marketing
                                      for the long-haul
                                      Marketers are equipped with plenty of tools — each one requires buy-in,
                                      training and, ideally, proves its value for your strategy in the long term.
                                      When your influencer strategy is spread across multiple platforms and
                                      involves the employment of paid content creators, it can be challenging
                                      to capture the holistic ROI of your strategy. Ask yourself, how much time
                                      do you spend managing your influencer marketing tech stack? Finding
                                      new influencers? Adjusting payments and drawing up new contracts?
                                      Securing permissions to use UGC?

                                                                                      Approximately how many marketing tools does
                                                                                       your marketing team use on a regular basis?

                                                                            1 to 9                         10%

             Most marketing teams                                         10 to 19                                                   30%

             are using between                                            20 to 29                                                         34%

             20 and 29 tools to
             accomplish their goals.                                      30 to 39                                        18%

                                                                          40 to 49                  7%

                                                                        50 or more    1%

                                                    Data from: https://www.airtable.com/guide/2021-marketing-trends
                                                                                                                                                 MAR-1923

Overcoming the Challenges of Influencer Marketing
Addressing challenges
                                                    of influence
                                                    So, how can you ensure that you get the most from your
                                                    influencer marketing investment? Social media influence is an
                                                    everchanging, unpredictable landscape. Between algorithm
                                                    updates, short-lived trends, and un-verified purchases,
                                                    your brand’s narrative is largely out of your hands — and in
                                                    the hands of consumers. As much as we may want to, it’s
                                                    impossible to predict the future of retail, every social media
                                                    trend, or global event — but you can build a community of
                                                    advocates, in which you control the narrative, that will stick
                                                    around for the long haul.

                                                                                                                     MAR-1923

Overcoming the Challenges of Influencer Marketing
Four steps to more robust influencer marketing:

                                              1. Invest in one central platform.
                                              Managing your influencer program with an advocacy platform that
                                              brings together analytics, a library of authorized user-generated content,
                                              and influencer relations all in one place makes managing your strategy
                                              and tracking its ROI manageable.

                                              2. Reassess the way you measure impact.
                                              If tracking down and getting approval for user-generated content is
                                              eating up your marketer’s time, imagine the impact that a bank of pre-
                                              approved, useable images and recommendations at their disposal could
                                              have. Beyond the value of hours saved, consider tracking the effect that
                                              syndicated UGC has on buying behaviors.

                                              3. Find a tool that’s always working for you.
                                              Marketers’ time is spread thin so finding an “always-on” tool is an
                                              immense value add. Utilize an automated tool that allows you to set up
                                              and then step back, continuously gathering recommendations, photos,
                                              insights and data.

                                              4. Build relationships that don’t have an expiration date.
                                              By building relationships with real-world experts, think retail sales
                                              associates or industry pros, you’ll avoid the constant re-upping of
                                              contracts and get to focus on leveraging the authentic voices of the
                                              people consumers trust out in the world. Investing in these relationships
                                              will also build a community of advocates who understand your products
                                              and can serve as an organic user testing pool.
                                                                                                                           MAR-1923

Overcoming the Challenges of Influencer Marketing
The future of influencer marketing is still taking shape. But
  investing in a community of authentic, experienced and
  trusted advocates to speak on behalf of your brand everywhere
  consumers look for buying advice is a great place to start.

  Real expertise. Real efficiency. Real results.
  Find out how ExpertVoice can help you build advocacy for your brand.
  Learn how it works. Visit expertvoice.com/lets-talk to schedule a demo.
                                                                            MAR-1923

Overcoming the Challenges of Influencer Marketing
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