Our Manifesto - Virgin Media

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Our Manifesto - Virgin Media
Our Manifesto
Our Manifesto - Virgin Media
Our Manifesto
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“                                       „
  We make the ordinary extraordinary. And while
  we have already achieved some great things,
	we never tire in our pursuit of amazing.
Our Manifesto - Virgin Media
Our Manifesto
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We are Virgin Media                        We celebrate the people,
                                           programmes, and partners who are
                                                                                    Virgin Media has some of the most vibrant
                                                                                    and far-reaching storytelling platforms across
                                           helping to make connections across the   television, digital and social media. We
At Virgin Media we are mavericks,          country and drive positive change.       understand the responsibility about issues
ideas people. We have unstoppable          We’re working to ensure that as our
                                                                                    that matter – and we are committed to using
speed and energy.                                                                   our platforms to inform, inspire and engage
                                           business grows, our environmental
                                                                                    audiences in meaningful ways.
                                           impact doesn’t grow with it. Our
We believe in the power of digital
                                           drive for increased sustainability       We recognise that we are still on our journey,
technology and media to inform,            will encompass everything from the       but our relentless energy will help us to build
inspire and connect.                       products we create, the network we       connections that really matter with increased
                                           build and the suppliers we choose to     efficiency, creativity and innovation.
We endeavour to build these
                                           work with.
connections, so they really matter;                                                 We are Virgin Media.
                                           We understand the importance of
for our customers, for society, for our
                                           doing business in a responsible and
organisation and for our world.            sustainable way. Because of that,
Our mission is to make the ordinary        we’re investing in making our products
                                           and services more accessible while
extraordinary. And while we have           also being committed to protecting
already achieved some great things,        customer privacy and maintaining data
we never tire in our pursuit of            security.
amazing.
Our Manifesto
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Our connections
are good for society
Our Manifesto
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Our connections                           •   Our people are very passionate about giving
                                              back to their community where they live and
                                                                                                Our E-Safety Toolkits: www.libertyglobal.
                                                                                                com/stories/esafety-toolkits
are good for society                          work - as a result 40% of our workforce
                                              have volunteered in at least one of our
                                                                                                The Web We Want: www.webwewant.eu
                                                                                                Safer Internet Day: www.saferinternetday.org
                                              CSR programmes during 2019.
We are uniquely positioned to                                                               •   We support vital services: Internet Hotline,
educate, entertain and empower.           •   We are playing a leadership role in               Samaritans Helpline, the National Parents
                                              the national recovery effort through              Council Primary Helpline, delivery of Internet
Our values are rooted in improving            #BackingBusiness where we’re continuing           Safety talks and training through NPC and
the communities where our people,             to support small and medium sized Irish           World Mental Health Day.
our customers and our audiences               businesses by giving them a platform to
                                                                                            •   We are a trusted source for news and
                                              promote their services.
live and work. Service is at the heart                                                          current affairs, and informing the nation
of who we are as a company, and           •   We focus our charitable efforts on                through Virgin Media Television.
                                              education, digital skills and workforce
we are consistently amazed by the             development - because we believe that
unwavering commitment of Virgin               providing citizens with the education
Media’s own change-makers, our                and skills they need to build careers is
people, who volunteer to support the          vitally important. The programmes are
                                              implemented through volunteering and
programmes we deliver.
                                              include: Time To Read, P-Tech (Pathways in
Here are just a few examples of how           Technology), Age Action’s Getting Started
our Corporate Social Responsibility           Computer Training Programme, Coding and
                                              CodorDojo Coolest Projects, supporting
programmes are building connections
                                              innovators and entrepreneurs to use digital
that really matter:                           technology to inspire social change.

                                                                                                40%
                                          •   We educate and empower children,
                                              parents and teachers online:
                                              Parental Controls:
                                              www.virginmedia.ie/broadband/learn-
                                                                                                of our workforce have made
                                              about-broadband/parentalcontrols
                                                                                                a positive impact across so
                                              Online Armour:
                                              www.virginmedia.ie/onlinearmour                   many communities in Ireland
Our Manifesto
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Our connections
are good for
the environment
Our Manifesto
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Our connections                          •   We were one of the first Liberty Global markets
                                             to introduce free cooling units into our data
are good for the                             centres and hub sites, reducing air-con
                                             consumption by 50%.
environment                              •   We have already invested in solar at our core
                                             sites and plan to expand our solar and wind
We have switched to 100% Renewable           energy supply across our site and network
energy and we’re excited about               locations.
continuously building a more             •   As demand for broadband bandwidth rises we
environmentally sustainable company.         have introduced a revolutionary phase change
That’s why we have committed to              material (PCM) into our technical buildings. These
                                             cooling systems work without refrigerant gas and
the Business In The Community Low
                                             condenser units and have reduced our energy
Carbon Pledge aiming for a further           consumption by 75000 kWhrs per year. We will
50% reduction in Virgin’s carbon             continue to replace existing cooling units with
footprint by 2030. Virgin Media                                                                   We have committed to

                                                                                                       50%
                                             these across our network in 2021 and beyond.
Ireland has already achieved a 23%       •   We are committed to transitioning our
reduction in carbon emissions since          commercial fleet to non-carbon.
2017. But we will not stop there. Our    •   We continue to reduce waste, including               reduction of our carbon
drive for increased sustainability           plastics, across our entire organisation. Our new       footprint by 2030
will encompass everything from the           customer products will also be significantly more
                                             Sustainable.
products we create, the network we
build and the way we work across our     •   We encourage our staff to use public transport
                                             and bikes instead of carbon commuting where
entire organisation every day.               possible.
Here are some examples of how we         •   We are committed to sustainable procurement.
are making a positive impact on the          Our partnership with EcoVadis enables us to
environment.                                 assess and benchmark our suppliers, using
                                             EcoVadis 21 CSR criteria, for actionable feedback
                                             and corrective action plans.
Our Manifesto
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Our connections
are good for governance
Our Manifesto
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Our connections are                       Our areas of focus:

good for governance
                                          Data & Privacy
                                          Our world is becoming even more
                                          connected. As the provider of internet,
We believe that the highest standards     telephone and television services, our
of corporate governance are               customers’ digital lives are entrusted to
essential to our business integrity       us. So every decision we make comes
                                          with an obligation to keep personal
and performance. As part of our           data safe. Digital safety comprises of
commitment to being a responsible         two main strands, customer privacy
business, we adhere to a Code of          and data security, and because they’re
Business Conduct that applies to all of   closely linked, our teams work together
                                          to protect them.
our people.
                                          Business ethics
                                          A high standard of corporate
                                          governance, transparency and
                                          responsible business policies and
                                          practices, reflect our commitment in
                                          this area.
                                          Climate Change
                                          As outlined in the Paris Climate
                                          Agreement, keeping temperature
                                          increases to/below 1.5C requires
                                          unprecedented climate action. It is
                                          imperative that businesses like ours
                                          take action to reduce our greenhouse
                                          gas emissions, improve energy
                                          efficiency and substantially reduce
                                          waste.
Virgin Media Ireland
Macken House
39-40 Mayor Street Upper
Dublin 1
D01 C9W8
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