Our Manifesto - Virgin Media
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Our Manifesto < PAGE 2 > “ „ We make the ordinary extraordinary. And while we have already achieved some great things, we never tire in our pursuit of amazing.
Our Manifesto < PAGE 3 > We are Virgin Media We celebrate the people, programmes, and partners who are Virgin Media has some of the most vibrant and far-reaching storytelling platforms across helping to make connections across the television, digital and social media. We At Virgin Media we are mavericks, country and drive positive change. understand the responsibility about issues ideas people. We have unstoppable We’re working to ensure that as our that matter – and we are committed to using speed and energy. our platforms to inform, inspire and engage business grows, our environmental audiences in meaningful ways. impact doesn’t grow with it. Our We believe in the power of digital drive for increased sustainability We recognise that we are still on our journey, technology and media to inform, will encompass everything from the but our relentless energy will help us to build inspire and connect. products we create, the network we connections that really matter with increased build and the suppliers we choose to efficiency, creativity and innovation. We endeavour to build these work with. connections, so they really matter; We are Virgin Media. We understand the importance of for our customers, for society, for our doing business in a responsible and organisation and for our world. sustainable way. Because of that, Our mission is to make the ordinary we’re investing in making our products and services more accessible while extraordinary. And while we have also being committed to protecting already achieved some great things, customer privacy and maintaining data we never tire in our pursuit of security. amazing.
Our Manifesto < PAGE 4 > Our connections are good for society
Our Manifesto < PAGE 5 > Our connections • Our people are very passionate about giving back to their community where they live and Our E-Safety Toolkits: www.libertyglobal. com/stories/esafety-toolkits are good for society work - as a result 40% of our workforce have volunteered in at least one of our The Web We Want: www.webwewant.eu Safer Internet Day: www.saferinternetday.org CSR programmes during 2019. We are uniquely positioned to • We support vital services: Internet Hotline, educate, entertain and empower. • We are playing a leadership role in Samaritans Helpline, the National Parents the national recovery effort through Council Primary Helpline, delivery of Internet Our values are rooted in improving #BackingBusiness where we’re continuing Safety talks and training through NPC and the communities where our people, to support small and medium sized Irish World Mental Health Day. our customers and our audiences businesses by giving them a platform to • We are a trusted source for news and promote their services. live and work. Service is at the heart current affairs, and informing the nation of who we are as a company, and • We focus our charitable efforts on through Virgin Media Television. education, digital skills and workforce we are consistently amazed by the development - because we believe that unwavering commitment of Virgin providing citizens with the education Media’s own change-makers, our and skills they need to build careers is people, who volunteer to support the vitally important. The programmes are implemented through volunteering and programmes we deliver. include: Time To Read, P-Tech (Pathways in Here are just a few examples of how Technology), Age Action’s Getting Started our Corporate Social Responsibility Computer Training Programme, Coding and CodorDojo Coolest Projects, supporting programmes are building connections innovators and entrepreneurs to use digital that really matter: technology to inspire social change. 40% • We educate and empower children, parents and teachers online: Parental Controls: www.virginmedia.ie/broadband/learn- of our workforce have made about-broadband/parentalcontrols a positive impact across so Online Armour: www.virginmedia.ie/onlinearmour many communities in Ireland
Our Manifesto < PAGE 6 > Our connections are good for the environment
Our Manifesto < PAGE 7 > Our connections • We were one of the first Liberty Global markets to introduce free cooling units into our data are good for the centres and hub sites, reducing air-con consumption by 50%. environment • We have already invested in solar at our core sites and plan to expand our solar and wind We have switched to 100% Renewable energy supply across our site and network energy and we’re excited about locations. continuously building a more • As demand for broadband bandwidth rises we environmentally sustainable company. have introduced a revolutionary phase change That’s why we have committed to material (PCM) into our technical buildings. These cooling systems work without refrigerant gas and the Business In The Community Low condenser units and have reduced our energy Carbon Pledge aiming for a further consumption by 75000 kWhrs per year. We will 50% reduction in Virgin’s carbon continue to replace existing cooling units with footprint by 2030. Virgin Media We have committed to 50% these across our network in 2021 and beyond. Ireland has already achieved a 23% • We are committed to transitioning our reduction in carbon emissions since commercial fleet to non-carbon. 2017. But we will not stop there. Our • We continue to reduce waste, including reduction of our carbon drive for increased sustainability plastics, across our entire organisation. Our new footprint by 2030 will encompass everything from the customer products will also be significantly more Sustainable. products we create, the network we build and the way we work across our • We encourage our staff to use public transport and bikes instead of carbon commuting where entire organisation every day. possible. Here are some examples of how we • We are committed to sustainable procurement. are making a positive impact on the Our partnership with EcoVadis enables us to environment. assess and benchmark our suppliers, using EcoVadis 21 CSR criteria, for actionable feedback and corrective action plans.
Our Manifesto < PAGE 8 > Our connections are good for governance
Our Manifesto < PAGE 9 > Our connections are Our areas of focus: good for governance Data & Privacy Our world is becoming even more connected. As the provider of internet, We believe that the highest standards telephone and television services, our of corporate governance are customers’ digital lives are entrusted to essential to our business integrity us. So every decision we make comes with an obligation to keep personal and performance. As part of our data safe. Digital safety comprises of commitment to being a responsible two main strands, customer privacy business, we adhere to a Code of and data security, and because they’re Business Conduct that applies to all of closely linked, our teams work together to protect them. our people. Business ethics A high standard of corporate governance, transparency and responsible business policies and practices, reflect our commitment in this area. Climate Change As outlined in the Paris Climate Agreement, keeping temperature increases to/below 1.5C requires unprecedented climate action. It is imperative that businesses like ours take action to reduce our greenhouse gas emissions, improve energy efficiency and substantially reduce waste.
Virgin Media Ireland Macken House 39-40 Mayor Street Upper Dublin 1 D01 C9W8
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