Operations Management Course 29 - 30 September 2021 | Waitemata DHB - Francis Health
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Operations Management Course 29 - 30 September 2021 | Waitemata DHB
Innovate Collaborate “A valuable experience that enabled learning, reflection and networking with peers.Practice application was especially useful.” Participant, Executive Directors Course (Turangi, 2019)
We are Francis Health NURTURING THE LEADERS Healthy systems need good leadership In highly complex organisations like and health systems need good system hospitals, getting a rhythm going leaders. Francis Health are committed that supprts the whole system to be to building effective health systems. safe and calm can be challenging. For the past 18 years we have been We would be delighted to have your working alongside clinical leaders as participation in Francis Health’s two- trusted advisers, strategists, coaches day Operations Management Course. and improvement experts in New Zealand, Australia and the United Kingdom.
The Programme
Tired of fighting fires? Francis Health brings Objectives Who should attend?
together experts on hospital operations
We welcome registrations from operations
management to help you break a culture of DEVELOP GREATER UNDERSTANDING OF:
and clinical managers who want to develop
reactivity and create a safe and calm − Change in a complex, adaptive
their operations management skills.
system
hospital. − Practical steps to improving
This course caters to individuals and
This course brings together concepts from operations operational control
teams responsible for the daily oversight
management, improvement science, complexity theory and − Tools and techniques to enhance and management of hospital operations.
psychology to support operational and clinical leaders to reset personal effectiveness
their organisational drumbeat. − How operational improvement supports
financial improvement
Participants will learn, practice and integrate new techniques
in dynamic classroom sessions. ESTABLISH A LASTING NETWORK OF PEERS:
Participants will leave the course with an action plan for − Share ideas and experiences
improving the operations management of their hospital that with like-minded peers
will improve patient flow and support staff to deliver care in − Use course learnings to collectively
a safe and calm environment. address local challengesIndicative Agenda
Day One Day Two
• Improving Operational Control: • Production Planning: balancing
planned and unplanned delivery
Getting your hospital ops
humming • Running effective meetings
• Understanding the impact of • Time management
variation • Improvement science
• Using data to improve • What does a COO want from you?
performance
• Action planning
• Theory of constraints
• Change adoption: Engaging
hearts and minds
• System Dynamics: Understanding
nonlinear behaviour of adaptive
systemsOur Team
STEPHANIE EASTHOPE KIT HOEBEN RORY MATTHEWS
Stephanie has been working Leadership development, Improvement specialist. New
in improvement and service operational management, Zealand Managing Partner
design for over 15 years. health informatics and Francis Health. Clinical and
She is a trained Lean performance improvement. Kit executive level engagement
Coach and has worked with
inspires and innovates change to deliver sustainable change
multiple healthcare
organisations to improve with extensive experience across integrated health
flow and timely delivery of from key roles in the health networks in NZ, UK and
care. sector, in NZ and overseas. Australia.We are Francis Health EMPOWERING THE THINKERS “Pushed me into places that I needed to inspect and reflect upon in order to grow. Some great new “go to” tools ” Executive Director Course Participant
How to register
How to register Programme fee Cancellation policy
To register, please visit: The fee for the programme is $1,200 plus Cancellation or withdrawal from the
http:// GST. programme may be made up until two
www.francishealth.co.nz/omc- weeks from course date with a 50%
course-registrationsep-2021 This includes tuition and course materials. refund. Within a week of the course it is
nonrefundable.
For those attending in person, lunch and
refreshments will also be provided.
Course Dates
29 - 30 September 2021
Takapuna, Auckland
“Change begets change...
me mahi tahi tātou!”
Executive Directors Course ParticipantYou can also read
