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SMF
              onnect
               a publication of the SMF \ MICA (P) 113/03/2020

MAR

    #SGUNITED:
2021
ISSUE

EMERGING STRONGER,
    TOGETHER.

HIGHLIGHTS
Singapore Budget Statement 2021 -
Post Budget Coverage

INSIGHTS
Renewed Hopes of Growth and Optimism
- Singapore Equity Market Outlook

SUCCESS STORIES
Transform to Emerge Stronger

                       www.smfederation.org.sg
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Onnect - smfederation.org.sg
FOREWORD

President’s
Foreword
W
           elcome to the very first issue of SMF Connect for the Year 2021! The
           year 2020 has been a turbulent year for all due to the pandemic
           and we have seen our members brave through the storm as they
pivoted their businesses in their own ways to stay buoyant during this tough
time. Despite the challenges faced, Singapore’s manufacturing sector saw          Editorial Advisors           Editorial Team
an overall increase in output by 14.3 per cent year-on-year in December last      John Kong                    Nicholas Ngoh
year, which brought an overall growth for 2020 to 7.3 per cent, exceeding         Zhang Jia Lin                Jessica Loo
estimates.                                                                        Betty Tan                    Jane Lee
                                                                                  Birch Sio                    Ng Wee Kok
                                                                                  Lawrence Pek
As we enter into 2021, a new chapter begins with new challenges and
greater opportunities ahead of us. Singapore is slowly inching towards the        For editorial contributions, write to
recovery of the pandemic, and Minister for Trade and Industry Mr Chan Chun        contact@smfederation.org.sg
Sing has set a new 10-year plan at the start of this year to grow Singapore’s
manufacturing sector by 50 per cent. This plan will raise the global              Publisher
competitiveness of the manufacturing sector and the SMF looks forward to          Singapore Manufacturing Federation (SMF)
                                                                                  2985 Jalan Bukit Merah
be part of this ongoing plan.
                                                                                  Singapore 159457
                                                                                  Tel: +65 6826 3000
In this issue of the SMF Connect, the focus would be how                          Fax: +65 6826 3008
the manufacturing sector is emerging stronger together                            Email: contact@smfederation.org.sg
with the SMF. Much like the Singapore Budget 2021 that                            Website: www.smfederation.org.sg
was announced in February, this issue will highlight events
                                                                                  SMF Connect is a quarterly magazine by the
by the SMF that has benefitted members in all aspects of                          Singapore Manufacturing Federation (SMF).
the manufacturing sphere. You will be seeing a wide
array of content ranging from this year’s Budget                                  The SMF takes every reasonable care to ensure
                                                                                  that the information in this publication is
Statement, highlights of events held at the SMF such                              accurate at time of print. The opinions expressed
as dialogue sessions and soirees, to member success                               in this publication rest solely with their
stories. This issue will also feature some of our                                 contributors/writers and do not constitute an
                                                                                  endorsement by the SMF.
members who utilise technologies such as cobots
and artificial intelligence (AI) to increase their                                The SMF reserves the right to accept or reject
efficiency. As the Singapore Budget Statement                                     all editorial or advertising material, and assumes
2021 announced a cut in the S Pass sub-DRC for                                    no responsibility for the return of unsolicited
                                                                                  artwork or manuscripts.
manufacturing, this will be an area of focus for the
manufacturing community. The SMF will continue                                    No portion of this publication may be
to help our members relook their business models                                  reproduced without the permission of the SMF.
as well as implement digital solutions to soften the                              Distributed to more than 3,000 organisations.
reduction of foreign manpower. Do enjoy this latest
issue of SMF CONNECT. I look forward to meeting
our members in the numerous events and activities
to come!

Mr Douglas Foo                                                                    Publishing Consultant
President
Singapore Manufacturing Federation

                                                                                  MultiNine Corporation Pte Ltd
                                                                                  Company Registration No. 200408623H
                                                                                  GST Registration No. 20-0408623-H
                                                                                  2 Jalan Rajah #02-06/08
                                                                                  Golden Wall Flatted Factory
                                                                                  Singapore 329134
                                                                                  Tel : (65) 6281 8888, (65) 6254 5995
                                                                                  Fax : (65) 6256 6681, (65) 6254 8468
                                                                                  Email: sales@multinine.com.sg
                                                                                  Website: www.multinine.com.sg

                                                                                                                                       1
Onnect - smfederation.org.sg
contents
HIGHLIGHTS                                                                         Go Global
The SMF in the News                                     4                          Sistema Asia Group visits the SMF                                            20
Singapore Budget Statement 2021                                                    Business China visits the SMF                                                20
– Post Budget Coverage                                   5                                                                                                      21
                                                                                   YCH Group visits the SMF
Jobs Growth Incentive (JGI)                              6                         Singapore Ambassador Designate to the Socialist
Dialogue with Secretary-General of the National Trades                             Republic of Vietnam visits the SMF                                           21
Union Congress (NTUC) Mr Ng Chee Meng                    7
Closed-door dialogue between SMF Council and                                       Enterprises
Enterprise Singapore                                    8                          EEN Singapore Pitching to EEN Global Webinar –
Get to know The Transformation & Technology                                        “Meet our international partners: Enterprise Europe
Function Committee                                       9                         Network Singapore”                                                           22
New members of the SMF getting the mark as                                         “Enhancing Your Exports to Europe for Medical
Supportive Employers of NSmen                          10                          Devices: Legislations & Certification” Webinar                               22
Christmas Soiree 2020 @ the SMF                         11                         Place-and-Train Programme                                                    23
Hiring in the midst of the Pandemic Webinar             11                         Global Ready Talent                                                          25
New Taskforce! Singapore COVID-19 Cleaning and                                     GS1 Singapore                                                                26
Disinfection Industry Taskforce                        12                          Success Stories from SME Centre@SMF                                          28

The Packaging Times                                                                Redesigning the Roles of Your Talents to be
                                                                                   Future-Ready Workshop                                                        29
What are the 3Rs?                                                             13   Food Standards Committee Strategic Planning
                                                                                   Session                                                                      30
WSH                                                                                Launch of Singapore Standards SS 662:2020                                    31
Amputations in Metalworking                                                 14
                                                                                   TR78 Virtual Workshop                                                        31
Insights
Renewed Hopes of Growth and Optimism                                          16   Spotlight
                                                                                   Welcome New Members!                                                         32
Success Stories
Transform to Emerge Stronger                                                18

COUNCIL MEMBERS
Executive Committee                        Chairman, Transformation and            Lifestyle                               Mr Ng Tian Beng
President, SMF                             Technology                              Mr Kimming Yap                          Dell Technologies | Channel, Asia
Mr Douglas Foo, BBM                        Mr Vincent Wong                         Creativeans Pte Ltd                     Pacific Japan
Sakae Holdings Ltd                         Continental Automotive Singapore                                                Mr Lee Tiong Heng
                                           Pte Ltd                                 Life Sciences                           Deloitte & Touche LLP
Deputy President /                                                                 Mr Mohan Kumar                          Mr Yeo Cheong Guan
Chairman, Innovation &                     Chairman, Membership &                  Strides Pharma Global Pte Ltd           Eng Bee Paper Merchant Pte Ltd
Productivity Function Committee            Industry Groups                                                                 Ms Margareta Laminto
Mr Alessandro Perrotta                     Mr Patrick Chang                        Medical Technology                      Fullerton Health Pte Ltd
Interplex Holdings Pte Ltd                 Paclin Office Products Pte Ltd          SMF Secretariat
                                                                                                                           Ms Vivian Chua
                                                                                   Metal, Machinery & Engineering          HP PPS Singapore (Sales) Pte Ltd
Honorary Secretary                         Chairman, Youth Network
Mr Ryan Chioh, PBM                         Ms May Ng                               Mr Chan Hai Kiang                       Mr Chua Chee Seong
FarEastFlora.com Pte Ltd                   ARQon Pte Ltd                           Flexspeed Technology Pte Ltd            Infineon Technologies Asia Pacific
                                                                                                                           Pte Ltd
Honorary Treasurer                                                                 Packaging Council of Singapore          Ms Zhang Jia Lin
                                           Industry Group Chairmen                 Ms Betty Tan, PBM                       Inflo Health Sciences Pte Ltd
Mr Saw Ken Wye
CrimsonLogic Pte Ltd
                                           Building Products &                     Sin Cheong Containers Mtg Co Pte Ltd
                                           Construction Materials                                                          Mr Neo Eng Chong
                                                                                                                           Makino Asia Pte Ltd
                                           Mr Jason Kurek                          Smart Automation
Vice President                             Allegion (Asia) Pte Ltd                                                         Mr Adam Hamid
Mr Poh Choon Ann, PBM                                                              SMF Secretariat
                                                                                                                           Naina Mohamed & Sons Pte Ltd
Poh Tiong Choon Logistics Limited
                                           Electrical, Electronics and Allied      NB: In alphabetical order by industry   Dr Ricky Souw
Mr Teo Eng Cheong                          Industries                              group                                   Sanwa Plastic Industry Pte Ltd
                                           Ms Joyce Seow                                                                   Mr Lim Meng Wee
Emeritus President                         Watson E.P. Industries Pte Ltd                                                  SP Consulting (International) Pte Ltd
Mr Renny Yeo, BBM                                                                  COUNCIL MEMBERS
                                                                                   Mr Lennon Tan
                                           Energy & Chemicals                      ADERA Global Group                      NB: In alphabetical order by company
Chairman, Ethics & Corporate               Mr Simon Li
Governance / Public Relations &            Feoso Oil (Singapore) Pte. Ltd          Ms Angeline Suparto
                                                                                   Angeline Suparto Law Corporation        SMF Secretariat
Corporate Communications                                                                                                   Mr Lawrence Pek
Mr John Kong                               Food & Beverage                         Mr Low Beng Tin, BBM (L)                Secretary-General
M Metal Pte Ltd                            Mr Cheong Chung Kin                     Assimilated Technologies (S) Pte Ltd
                                           Win Sin Pte Ltd                         Mr Birch Sio
Chairman, Health, Safety,                                                          Concord Associates Pte Ltd
Security & Environment
SMF Secretariat

Information is accurate as of March 2021
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        THE SMF
    FOR THE LATEST UPDATES!

     #SGUNITED
      Stay Connected!

                        Singapore Manufacturing
@smfederation                  Federation

  @smfsg                    @smfhelps

            @smfederation
Onnect - smfederation.org.sg
HIGHLIGHTS

    The SMF in                                                          “Many of our members acknowledge that it is a necessity
                                                                        to transform and inculcate digitalisation, resiliency and

    the News
                                                                        sustainability into their business models for manufacturing
                                                                        of the future,”

                                                                        SMF President Douglas Foo, Singapore
                                                                        aims to grow manufacturing sector by
                                                                        50% over next 10 years, Channel News
                                                                        Asia (25 January 2021)

    “作为拥有88年历史、代表4000名会员的新加坡制造商总会的
    会长,我很高兴地指出,就最近宣布的劳资政工作小组,本联
    合会支持它针对低薪员工的福利问题展开研究。”                                              SMF President Douglas Foo said the key goals of the
    “As the President of the Singapore Manufacturing                    Government’s 10-year plan for the sector are attainable
    Federation (SMF), with its 88 years of history and in               with the “unified efforts of different stakeholders”.
    representing our 4000 members, I am happy to state that
    the SMF supports the work of the recently announced                 “The SMF welcomes all who are interested to join us on the
    Tripartite Workgroup, looking into the welfare of lower-            journey we have already started in driving manufacturing
    wage workers.”                                                      forward into the future”

                                                                        SMF President Mr Douglas Foo,
    SMF President Mr Douglas Foo,                                       Manufacturing sector seeks new edge,
    符标熊:劳资政合作的结晶                                                        faster growth, The Straits Times
    Lianhe Zaobao (27 November 2020)                                    (26 January 2021)

    “如果中小企业,尤其是新加坡的制造业不充分利用这个难得的                                        “The key goals of the 10-year plan are a challenge, but the
    百年一遇的机会,就太可惜了。那将是亚细安的顶峰,之后不太                                        SMF believes that they are a necessity, and are attainable
    可能从第四位再升上第三位。”                                                      with the unified efforts of different stakeholders.”
    “It would be a pity if small and medium-sized enterprises,
    especially those in the Singapore manufacturing sector, do
    not make full use of this rare once-in-a-century opportunity.       SMF President Mr Douglas Foo,
    That is the peak of ASEAN; it is unlikely that it will rise up to   Singapore manufacturing value
    third place after that.”                                            targeted to grow 50% over 10 years,
                                                                        The Business Times (26 January 2021)

    SMF President Mr Douglas Foo,
    制造商总会会长符标熊: 借力深圳同业 抓住
    亚细安黄金机遇                                                             “The next 10 year plan will only be able to succeed if
    Lianhe Zaobao (30 November 2020)                                    we have more people who are interested to get into
                                                                        the manufacturing sector. Whether as enterprises, or as
                                                                        professionals, the deep skill sets they are able to bring
                                                                        into the enterprises, to transform for the future.”
    Douglas Foo, president of the Singapore Manufacturing
    Federation, expects growth in the sector to come from
                                                                        SMF President Mr Douglas Foo, Budget
    lean manufacturing and the adoption of new business
                                                                        2021: What is the manufacturing sector
    models that make better use of technology.
                                                                        hoping to see, Money FM 89.3
                                                                        (9 February 2021)

    SMF President Mr Douglas Foo,
    Beyond 2020, the Edge Singapore                                     “Over the years, SMF is proud that many of our members
    (24 December 2020)                                                  have used innovative design and materials for their
                                                                        packaging, while fulfilling its purpose of protecting the
                                                                        product in the package.”

    The Singapore Manufacturing Federation (SMF) stands                 “Such innovative thinking and practices will stand
    together with Aware and SNEF in taking a stand firmly               businesses in good stead, as diversification in supply
    against any form of workplace discrimination.                       chain will always contribute to better business resiliency.”

    SMF Secretary General Mr Lawrence Pek,
    A less hostile mediation approach is                                SMF President Mr Douglas Foo,
    often better than legal means in tackling                           Cardboard boxes to get pricier as prices
    workplace discrimination: SMF, Today                                of brown paper shoot up, The Business
    Online (6 January 2021)                                             Times (22 Feb 2021)

4
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HIGHLIGHTS

    Singapore Budget
      Statement 2021
– Post Budget Coverage
 SMF President Mr Douglas Foo represented the manufacturing community to provide their views
  on the Singapore Budget Statement 2021, which was delivered on 16 February 2021 by Deputy
    Prime Minister and Finance Minister Mr Heng Swee Keat. Below are some of the coverages:

                                                               “The future is not about making it in bulk. The future
“Manufacturers should hasten their adoption of digital         is about customising it. Enterprises that are able
technology and transform their business operations             to build a model that understand the needs of the
towards automation. Staff upskilling and retraining are        consumers, able to get their products and services
critical... in these challenging times”                        ready and timely, and customise their products and
                                                               services to consumers’ needs are going to be the one
    Regarding how wage support helps the manufacturing         that are successful.”
                  sector, The Straits Times (21 Feb 2021)
                                                               In Ep 38 of Money Mind: Budget 2021 – Emerging Stronger
                                                                             Together, Channel News Asia (20 Feb 2021)

“制造业在过去四五年不断地积极转型,通过使用大数据、
数码科技等方式,来减少对人力的依赖并提高生产力,因此
我相信对业者的影响不大。”                                                   “The SMF will continue to help our members
“The manufacturing industry has been actively                   relook their business models and implement
transforming in the past four or five years, reducing           digital solutions to soften the reliance on foreign
its dependence on manpower and increasing                       manpower”
productivity through the use of big data, digital
technology, etc., so I believe it will have little impact          Quoted by the Business Times and The Straits Times
                                                                    on how the SMF will help members cope with the S
on the industry.”
                                                                                               Pass cut (19 Feb 2021)
In the article “S准证比率顶限下调影响不大疫情冲击未减制造业促
                                    灵活实施新措施”
                        Lianhe Zaobao (18 Feb 2021)

                                                               “The Budget is able to target the short-term
                                                               challenges that enterprises are facing, so it’s very
“Job seekers need to balance their expectations                focused on some of those groups that are heavily
and acquire skill sets needed by firms that are                impacted, like aviation and tourism, and at the same
transforming.”                                                 time... there are also initiatives helping those on
                                                               the rebound to do even better, and to innovate and
                    On providing more help for gig workers,    transform for the challenges and the opportunities
                           The Straits Times (20 Feb 2021)     going forward.”
                                                                                Mentioned during the ST-UOB Roundtable,
                                                                                         The Straits Times (20 Feb 2021)

                                                               “因为他们都是出口到国际的,所以他们对于国际市场的竞
                                                               争力,也促使他们很快的,也走上数码化的一个新的转型政
                                                               策。”
                                                               “Because they export globally, competition in the
                                                               global markets have pushed these industries to
                                                               quicken their transformation towards digitalisation.”
                                                                On the question of why some industries have digitalised,
                                                               制造业S准证持有者比率将在接下来两年收紧, 8world (17 Feb 2021)

    SMF President Mr Douglas Foo on 8world News, 17 Feb 2021
                                                                Scan this QR code to see the SMF’s Media Release on
                                                                                  Singapore Budget Statement 2021

                                                                                                                           5
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HIGHLIGHTS

                                           Dialogue with
 Secretary-General of
  the National Trades
Union Congress (NTUC)
    Mr Ng Chee Meng
I
  n our final dialogue session for 2020, the SMF was            questions from training challenges, support for
  honoured to have the Secretary-General of the                 businesses that are actively hiring, as well as ongoing
  National Trades Union Congress (NTUC) Mr Ng Chee              challenges for employers as the pandemic continues
Meng take part in a dialogue session with our members.          to take its toll.
The session covered a wide range of topics from
training and employment challenges arising from the             In response to members’ questions, Mr Ng stated the
pandemic, competitiveness of the Singapore workforce            main benefit of an NTUC membership is the protection
and the support available for businesses from the NTUC          of the workers in partnership with employers. NTUC
network.                                                        co-creates partnerships with the companies, and is a
                                                                pillar in Singapore society with a broader strategy for
Mr Ng started the session noting the key role that              win-win-win for all parties in the tripartite alliance. Mr
manufacturing plays - besides being a key contributor           Ng urged companies to plug into the NTUC network to
to the GDP, more importantly, the sector is a crucial           access support for training, operations and technology
employer. Especially with the ongoing pandemic, the             road mapping and other schemes.
resilience of jobs in the manufacturing sector is a key
pillar for the Singapore economy. Mr Ng also noted that         Mr Ng concluded the session with the conversation on
the world is changing, and this change is accelerated           the future of manufacturing, with the direction towards
by the pandemic. For the manufacturing sector,                  advance manufacturing. It is a conversation that needs
Industry 4.0 (i4.0) comes to the fore and adoption of           to be supported by the discussion on the future of
technology and acquisition of skills is now imperative.         work. It is increasingly critical that the workforce is
It was especially timely that e2i launched the Worker           aligned with the necessary skills as well. Singapore
4.0 programme in 2019 to equip the workforce with               enjoys a strong foundation with one of the best
i4.0 ready skills. The continued focus and investment           workforce in the world. However, Mr Ng stressed that
in worker training will create a future-ready workforce,        our success is hard won; we came from a third world
as well as one that is resilient to disruptions and in          county, and are now a first world, cosmopolitan state
demand in the international community. Mr Ng added              within 50 years. What this means is that in this time,
that trade associations like the SMF are key partners           our population was actively learning and upskilling.
to the NTUC. As part of Singapore’s tripartite alliance,        Younger workers who now make up two-thirds of our
the SMF and NTUC need to work closely together to               workforce, have an immense learning capacity. They
overcome challenges and identify new opportunities.             are proactively signing up for learning courses and
                                                                have a strong learning quotient. This is the value that
Members took the opportunity to ask a range of                  will fuel Singapore’s continued growth. n

 Members present at the Dialogue Session   SMF President Mr Douglas Foo presenting    NTUC Secretary-General Mr Ng Chee Meng
                                           Token of Appreciation to NTUC Secretary-    (left) and SMF President Mr Douglas Foo
                                               General Mr Ng Chee Meng (left)                  (right) at Dialogue Session

                                                                                                                                 7
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HIGHLIGHTS

              Closed-door dialogue between
      SMF Council and
    Enterprise Singapore
    T
          he SMF was pleased to have a closed-door
          dialogue session with the CEO of Enterprise
          Singapore (ESG) Mr Png Cheong Boon and
    his team on 22 January 2021. Plans on how both
    organisations can further grow the manufacturing
    sector in Singapore through their joint efforts were the
    key topics for discussion.

    SMF President Mr Douglas Foo kicked off the dialogue
    session by sharing some initiatives that were rolled out
    to help members in the current pandemic and thanked
    ESG for their support. Mr Png then in turn expressed
    his gratitude for the support that the Council and
    Secretariat staff at the SMF have provided to ESG. He
    then added that the Industrial Transformation Asia-
    Pacific (ITAP) trade fair has been a continued success
    which positioned Singapore as the manufacturing base
    to showcase the best and latest expertise by companies
    in Singapore. SMF Secretary-General Mr Lawrence Pek
    also shared some of the SMF’s initiatives and plans for
    the future during the dialogue session where Mr Png
    expressed his excitement to see what was in store for
    the SMF.                                                   Dialogue Session with Enterprise Singapore (ESG) at SMF Concourse
                                                                                           Auditorium
    The dialogue session also covered the current
    trends and challenges in the manufacturing sector
    in Singapore and how both organisations can work
    together to improve the manufacturing community.
    The overall focus is to find ways to create jobs that
    Singaporeans would want to work in as well as market
    the manufacturing industry to the younger generation
    to join the sector. Mr Png then suggested ways that
    the SMF can continue to champion the manufacturing
    sector and assist to champion upgrading of workers’
    capabilities and uplift the industries.

    As the SMF is the largest trade federation that
    represents the manufacturing community, ESG                 SMF Secretary-General Mr Lawrence Pek presented SMF Member’s
    commented that the SMF is in a good position to                            Feedback and SMF’s future plans
    draw on others and leverage on leading companies to
    uplift weaker companies so as to strike a balance in
    the manufacturing community and grow as a whole.
    He also highlighted the importance of having foreign
    competition in Singapore to allow companies to know
    their competitors and ensure that every company in
    Singapore will prosper together.

    The SMF is grateful for the feedback and suggestions
    received from ESG and looks forward to continuing its
    collaboration with the government to better prepare
    for the future of manufacturing in Singapore. n
                                                               SMF President Mr Douglas Foo presenting a token of appreciation to
                                                                             ESG CEO Mr Png Cheong Boon (left)

8
HIGHLIGHTS

   Get to know The
  Transformation &
Technology Function
     Committee
                                                           4. What are the emerging trends you foresee that will
                                                               impact the manufacturing sector?
                                                           I foresee the following three manufacturing trends:

                                                           1. Digitalisation
                                                           As manufacturing transits into the Industrial Internet of
                                                           Things (IIOT), the availability of high quality production
                                                           data will enable businesses to make smart and timely
                                                           decisions and optimise processes. Operations adopting
                                                           data analytics will gain business competitiveness
                                                           with higher yield, shorter downtime and greater asset
                                                           efficiency and utilization. Cybersecurity solutions will
                                                           play a bigger role to secure our connected factories
             T&T FC Chairman, Mr Vincent Wong
                                                           against cyber threats and authenticate products

T
     he Information & Communications Technology &          2. Robotics
     New Technologies Function Committee (ICT FC)          Smart factories will have a seamless integration of
     has recently gone through an overhaul with a          robotics solution to augment the existing automation
new name change to the Transformation & Technology         systems. Cobots will complement the human workforce,
Function Committee (T&T FC). The SMF Connect               while autonomous mobile robots will provide flexibility
team sat down with the T&T FC Chairman Mr Vincent          needed for agile and lean manufacturing.
Wong to find out his vision and plans for the FC to help
manufacturers emerge stronger together.                    3. Additive Manufacturing (AM)
                                                           With the advancement of AM technologies and
1. Why is there a need to change the name to T&T FC?       materials, businesses can produce complex products
We have two great reasons to do so:                        and reduce material waste, logistic costs and inventories.
• The emergence of new innovative technologies in          It is suitable for catering to specific low-volume high-
  manufacturing                                            mix production.
• And the exciting transformation currently happening
  in the manufacturing industry.                           5. What is your advice to members who are still
A name change of the committee reflects our new focus         considering adopting digital tools?
areas.                                                     With rising operational costs and labour shortages, the
                                                           manufacturing sector has to undergo a transformational
2. What is the direction of the renewed FC?                phase towards digitalisation. The Manufacturing Vision
The committee aims to identify and introduce new,          2030 announced earlier this year will also further push
emerging yet practical technologies to SMF members         our sector to transform so that it will continue to sustain
and the local manufacturing community.                     growth. Therefore, I will advise members to enhance
                                                           their business competitiveness now by adopting
3. How do you intend to create awareness of new            Industry 4.0 (i4.0) model to overcome the challenges
   and emerging technologies to the manufacturing          mentioned. n
   community?
We intend to run a series of new technologies seminars     The T&T FC* comprises of:
                                                           T&T FC Chairman Mr Vincent Wong (Continental Automotive Singapore)
and host visits to state-of-the-art manufacturing          T&T FC Deputy Chairman Mr Ng Tian Beng (DELL Technologies)
facilities and research centres. Surveys and working       T&T FC Member Mr David Chia (Beckhoff Automation Pte Ltd)
                                                           T&T FC Member Dr Anton Ravindran (Global ICT Training &
group sessions will also be launched to understand         Certification Pte Ltd)
technology adoption rates. This will help the committee    T&T FC Member Mr Lee Theam Wah (Opex Consulting group LLP)
to further shape awareness events that will serve our
                                                           * as of 22 Feb 2021
manufacturing community.

                                                                                                                                9
HIGHLIGHTS

                           New members of the SMF
                             getting the mark as
         SUPPORTIVE
     EMPLOYERS OF NSMEN
     “
         National Service (NS) is vital for                                                   Employers and businesses can support
         a strong defence force, which in                                                     NSman employees to harmonise work-
         turn provides a secure and stable                                                    life-NS commitments by implementing
     environment for the country to thrive                                                    pro-NS practices, creating a supportive
     and prosper. Better recruitment                                                          environment and facilitating a better
     prospects and talent retention are just                                                  understanding of NS. This will allow
     some examples that employers can                                                         NSman employees to have peace of
     expect if there is a work environment                                                    mind during their NS training and to
     that is supportive and appreciative of                                                   concentrate better and give their best
     NS.                                                                                      when back at work, thus creating a
                                                                                              better quality workforce.
     “The      Singapore       Manufacturing
     Federation (SMF) will continue to be                                                     Employers    and   businesses   are
     an active advocate for National Service                                                  encouraged to pledge their support
     within the manufacturing community,”                                                     and sign up for NS Mark today! Find
     said Mr Ian Lee, Director of Membership                                                  out more about NS Mark at www.
     and Global Business at the SMF.                                                          NSmark.sg or email NSOutreach_
                                                          NSD’s booth at the SMF event        NSD@defence.gov.sg for more details.
                                                                                              n
                                                   and is heartened that many of our
                                                   members have since signed up for
                                                   the NS Mark. We will continue to
                                                   encourage our members to support
                                                   our servicemen in performing their NS
                                                   duties for a safe and secure Singapore,”
                                                   said Mr Douglas Foo, President of the
                                                   SMF.

                                                   The event, split into two sessions to
                                                   adhere to safe management capacities
       Mr Ian Lee highlighting the importance of   in the current COVID-19 situation, was
       employer support for NS, in his opening     attended by representatives from
                        address
                                                   40 companies. About 50% of these
                                                   companies pledged their support on
     He was speaking at a networking               the spot after engaging with staff from
     event for new SMF members on 14               NSD.
     Jan 2021. National Service Directorate
     (NSD), which was one of four external         While a few expressed that they had
     agencies invited by SMF, set up a             little awareness of the scheme prior to
     booth to raise awareness of employer          the event, they were heartened that
     support for NS and how their members          MINDEF recognises employers that are
     could be recognised as supportive             supportive of NS.
     employers through NS Mark.
                                                   “We have always been supportive of
     NS Mark is a national-level accreditation     our national servicemen but we did
     scheme to recognise businesses and            not know MINDEF recognises such
     employers who demonstrated support            supportive acts through the NS Mark.
     for NS and Total Defence.                     It is a very good initiative,” said Mr
                                                   Jude Ananth, Business Development               An employer pledging his support
     “The SMF is proud to be a steadfast           Manager, Electromech Technologies
     partner with NSD over the years               Pte Ltd.

10
HIGHLIGHTS

Christmas Celebration
    2020 @ the SMF
T
      he SMF held its annual Christmas celebration during its new members’
      soiree on 9 December 2020, with support from the event partner RHB
      Bank Singapore. Over 50 SMF Member companies (in two separate
sessions due to Safe Management Measures) participated in the festivities.
The celebration kicked off with a welcome speech by SMF’s director for
Membership and Industry Groups (MEMIG) Department, Mr Ian Lee, where
he encouraged attendees to use the Christmas Soiree as a platform to
exchange ideas and explore new possibilities as well as to create long-term
relationships with one another.
                                                                                   SMF Secretary-General Mr Lawrence Pek
                                                                                  giving out lucky draw prizes to our winners
The attendees were welcomed to the event with goodie bags generously
sponsored by a few SMF members including Theo10 Pte Ltd and Cheng Yew
Heng Candy Factory Pte Ltd.

During the Chistmas celebration, attendees got to participate in a Christmas
Quiz and networking session. Prizes included a Nescafe Coffee Machine and
Apple Airpods. At the end of the celebration, the attendees gave feedback
that they fully enjoyed the festivities that were planned out for them.

The celebration concluded with light refreshments where attendees were
treated to a sumptuous snack box filled with traditional Nonya Kuehs and a         SMF Secretary-General Mr Lawrence Pek,
gingerbread cookie to cater to the festive mood. n                                together with Ms Jacqueline You-Seah from
                                                                                 RHB Bank Singapore giving out the 1st prize of
                                                                                    the lucky draw – a pair of Apple Airpods

 Hiring in the midst of
the Pandemic Webinar
T
     o support the employment            opportunities that companies could     manpower challenges. If you are
     facilitation efforts and lower      tap on to solve their manpower         facing any manpower issues or
     the unemployment rate in            issues.                                require job matching support, please
Singapore, the SMF has their own                                                contact Mr K Gopalakrishnan at
Human Resource Project Manager           The HRPM stationed at the SMF is       6826 3071. n
(HRPM) to help match Singaporean         always ready to help resolve your
candidates with SMF Member
companies to meet their manpower
needs.

On 13 January 2021, the SMF held a
webinar that was jointly-organised
with the Institute of Technical
Education (ITE) and Singapore
Institute of Management (SIM) titled
“Hiring in the Midst of the Pandemic”.

In this webinar, companies got to
learn about the hiring challenges in
2021 and solutions to resolve these
challenges. Besides that, both ITE
and SIM shared some internship                         Human Resource Project Manager Work-Study Diploma

                                                                                                                                  11
HIGHLIGHTS

                                                New Taskforce!
         Singapore COVID-19
     Cleaning and Disinfection
        Industry Taskforce
     T
           he SMF has launched a new taskforce – the Singapore           • Products to be excluded from the cleaning and disinfectant
           COVID-19 Cleaning and Disinfection Industry                     product list
           Taskforce (CDITF). This is an initiative by the SMF           • Safety measures to manufacture cleaning and disinfectant
     Energy & Chemicals (E&C) Industry Group (IG) to set up a              products
     platform for the disinfection and hygiene industry.
                                                                         • Product quality management – maintaining standards of
                                                                           product quality
     Since the beginning of the COVID-19 pandemic, there has
     been a sudden surge in demand for cleaning, disinfection            • General requirements for cleaning and disinfectant
     and hygiene products for both consumers and institutional             products
     use. This has also brought about a lack of clarity and              • Label requirements to display on cleaning and disinfectant
     confusion over the correct products to use that will clean            products
     and disinfect the surrounding to protect people from the            • Claims advisory related to efficacy
     virus. As the virus continues to ravage the world, it is critical
     for the business community to work together to promote
                                                                         Webinar with the Independent Commodity Intelligence
     safe and quality cleaning products to the SIngapore
                                                                         Services
     population. Therefore, the CDITF is set up with the aim to
     achieve the following objectives:                                   During the launch of the Guidance, the Taskforce held
                                                                         a webinar together with the Independent Commodity
     • To discuss COVID-19 related issues relevant to the
                                                                         Intelligence Services (ICIS). Market Development Director
       Cleaning, Disinfection and Hygiene industry
                                                                         Ms Malini Hariharan and Markets Editor Ms Yuanlin Koh
     • Promote innovation through capacity building of technical         from ICIS shared how the markets for isopropyl alcohol
       expertise in the industry                                         (IPA) ethanol and fatty alcohols experienced significant
     • Share and support best practices to encourage industry            disruption in 2020 due to pandemic-led demand and
       competitiveness                                                   supply disruptions playing a major role. They also gave their
     • Collaborate with Government agencies and academia to              insights on key issues and the outlook scenario for demand
       build public trust                                                and supply of disinfectant raw materials for 2021.
     • Ensure quality and safe products for consumers and
       institutional customers
     • Educate the public on best practices for cleaning,
       disinfection and hygiene

     The taskforce currently consists of founding members
     from companies such as 3M Singapore, Procter & Gamble,
     PZ Cussons, SuperSteam Asia Pacific, Aik Moh Paints &
     Chemicals.

     Disinfectant Industry Guidance
     The Taskforce has recently launched the Disinfectant
     Industry Guidance on 20 January 2021. This guide is a
     collaborative effort with the National Environment Agency
                                                                          The CDITF held a webinar for the Cleaning and Disinfectant Industry
     (NEA) and it references to overseas standards such as the           and launched the Disinfectant Industry Guidance on 20 January 2021.
     European Standard - EN 1040 and EN 13697.

     The guidance serves as an informational guide to provide            The Taskforce is inviting representatives from organisations
     industry benchmarks for quality, safety and efficacy of             in the Cleaning and Disinfectant Industry to join the
     surface disinfectants. While it does not replace any existing       Taskforce to provide better representation for the industry.
     regulatory obligations, it provides additional information          For more information on this taskforce, please contact SMF
     that may assist the industry in meeting existing regulatory         Secretariat Ms Prasunna Ramadas @ 6826 3045. n
     obligations. The guidance also seeks to foster the
     appropriate use of products as directed.

     The Disinfectant Industry Guidance covers the following
     areas:
                                                                                       Scan the QR code to view the Guidance!

12
THE PACKAGING TIMES

 What are THE 3Rs?
T
     he 3Rs (Reduce, Reuse, Recycle) is one of                        Resource Guidebook for Packaging 3Rs
     Singapore’s key strategies for solid waste
     management. In land scarce Singapore, the                        The Packaging Partnership Programme (PPP) will be
3Rs are key to encourage and promote sustainable                      launching a Resource Guidebook for Packaging 3Rs
consumption. The 3Rs stand for1:                                      which aims to help organisations develop and implement
• Reduce – To minimise the amount of waste that needs                 packaging 3R initiatives through the showcase of
  to be treated or disposed of by reducing the amount                 relevant and successful case studies. Through these
  of material used at source                                          case studies, organisations will be able to learn practical
                                                                      and useful information relating to packaging 3Rs, and
• Reuse – To use an object or material again, either for
                                                                      the measures that they can implement to their operating
  its original or similar purpose, without significantly
                                                                      processes.
  altering the physical form of the object or material
• Recycle – The process of transforming waste materials               The Resource Guidebook will help organisations that are
  into a reusable form which may or may not be similar                seeking to improve their packaging resource efficiency,
  to the original product                                             as well as obligated companies that are required to
                                                                      submit their packaging reports and 3R plans to comply
The benefits of practising the 3Rs go beyond reducing                 with the Mandatory Packaging Reporting (MPR)
the amount of waste disposed of. There are other                      requirements to learn, plan, and implement relevant 3R
benefits that could be be reaped such as the competitive              practices within their operations. Do look out for it!
advantages that companies can gain through
improvement in resource efficiency, reduction of waste                Workshops and trainings under the PPP
disposal costs and enhancement of its corporate image.
                                                                      The PPP conducts workshops and trainings regularly
What is a waste management hierarchy?                                 to familiarise companies with the MPR requirements
                                                                      and build industry capability in sustainable packaging
            Avoid and reduce waste at the source    Most Preferred    waste management. To read about past workshops and
                                                                      trainings or to find out more on upcoming programmes,
                                                                      do visit our website: http://www.packaging-partnership.
                        Reuse waste                                   org.sg.

                       Recycle waste
                                                                      SIGN UP AS A PPP MEMBER TODAY!
                          Recover                   Least Preferred
                          energy                                      If you would like to receive first-hand news on upcoming
                                                                      workshops and trainings, as well as the latest information
           Diagram 1. Waste management hierarchy2                     on the MPR, sign up as a PPP member now! To sign
                                                                      up, simply visit http://www.packaging-partnership.
                                                                      org.sg/PPP-membership-application-form or scan the
The waste management hierarchy highlights the most                    QR code below. Membership is free! Please email the
preferred waste management method to the least                        Secretariat at secretariat@packaging-partnership.org.
preferred. The most preferred approach is to avoid and                sg or call 6826 3042 for more information. n
reduce the generation of waste, followed by reusing
the material as much as possible, and lastly to recycle
the waste, so that resources can be recovered for use.
With reference to the waste management hierarchy,
companies can think about some of these packaging
waste minimisation processes:
• Can you reduce the amount of materials used in
  the packaging while still serving its functions (e.g.               1. https://www.nea.gov.sg/docs/default-source/resource/3r-guidebook-
  protecting the product)?                                               for-hotels.pdf
                                                                      2. Adapted from the Food Waste Management Hierarchy (https://www.
• If you cannot reduce the amount of materials used,                     nea.gov.sg/our-services/waste-management/3r-programmes-and-
  can your packaging be reused after it has served its                   resources/food-waste-management)
  original purpose?
• If the packaging cannot be reused, can your packaging
  material be recycled after it has served its original
  purpose?

                                                                                                                                             13
WSH

     AMPUTATIONS IN
     METALWORKING
     O
            f all the manufacturing sub-sectors             • Repairing and maintenance of rebars,
            in Singapore, the metalworking                    wood and metals using mechanised
            sub-sector contributes to majority                tools
     (~15%) of all hand and finger injuries that            • Cutting of rebars and beams using
     have resulted in amputations. These                      cutting machines and mechanised tools
     incidents happened when workers were                   • Manual handling of metal items such as
     engaged in the following activities:                     steel plates, pipes and bars
       Source: Amputations at work: What do we know about it? WSHI Institute, WSH Institute Annual Report 2017

     CASE STUDY OF AMPUTATION INCIDENT
     IN A METALWORKING COMPANY

     A worker’s thumb was severed when                      covered the top half of the disc cutter,
     using a rotating abrasive disc cutter to               leaving the bottom half of the disc exposed
     cut a flat metal bar. This occurred when he            for cutting works. The worker proceeded
     tried to steady the disc cutter by holding             with the cutting by holding the metal bar
     down the metal bar while the machine                   down with his right hand, even though the
     was vibrating violently.                               metal bar had to be clamped on the vice
                                                            before work could start. This resulted in his
     It was found that the disc cutter was                  right hand coming in direct contact with
     mounted on 4 castor wheels and hence,                  the rotating disc cutter, which eventually
     started to vibrate as it was not balanced              caused his right thumb to be cut off.
     or maintained properly. A fixed guard

14
WSH

The following recommendations                                                                                        1
and learning points can be taken
into consideration when doing Risk
Assessment:                                                                                                          2

• The fixed machine guard should be
  designed to cover the disc cutter so that
  the cutting edge exposed is minimal. It
  can be replaced with a self-adjusting
  guard that exposes the cutting edge
                                                                                                                     3
  only when needed during cutting.
• Grinding or abrasive cutting machines               1. The handle for moving the abrasive disc for cutting
  should not be mounted on castor wheels              2. The abrasive disc
                                                      3. The vice for clamping material for cutting
  as it creates instability during cutting
  operations.
                                                                                                                     1
• Workers should be specifically trained
  to operate the disc cutter machine. The
  training should also cover the emergency
  response procedure on what and how to
  react under situations when operation is
                                                                                                                     2
  ‘abnormal’. e.g. Noisy or strong vibration
• Safe Work Procedures should be
  developed to be in line with operation                                                                             3
  manuals. New hires or staff new to the
  job should be given on-the-job training
  and supervision till they are ready to
  work with the equipment safely.                     1. The handle for moving the abrasive disc for cutting
                                                      2. The “on/off” push button control for activating the disc cutter
                                                      3. The metal guard that exposed the bottom half of the abrasive
Source: Case Studies for Metalworking Industry, WSH      disc for cutting
Council

  WSH COUNCIL MATERIALS FOR MANUFACTURING COMPANIES
  1. WSH Guidelines on Managing Safety and Health for SMEs in the
     Metalworking Industry
  2. WSH Guidelines on Safe Use of Machinery
  3. Case Studies for the Metalworking Industry
  4. Checklist for Working Safely with Machines
  5. 6 Handy Tips for Safe Hands
  6. Look. Think. Do. – 6 Basic WSH Rules for Working with Machines (English,
     Mandarin)

                                                                                                                           15
Insights

     RENEWED HOPES
     OF GROWTH AND
     OPTIMISM
     Singapore equity market outlook
     Contributed by Research Department of RHB Bank Singapore

     Economic output showing signs of recovery                    correlated with Singapore’s GDP growth. At the time of
     from the severe downturn in 2020                             writing, STI is already up 8.3% YTD and is amongst the
                                                                  best performing markets in Asia.

     I
       n 2021, Singapore’s economy is expected to grow by
       5.8%, better than the 5.5% expansion predicted earlier,      There is a positive correlation between STI returns
       according to the Monetary Authority of Singapore’s           and STI EPS growth with Singapore’s GDP growth
     survey of professional forecasters published in March        80%                                                                                                                                                                                                 25%
     2021. RHB’s gross domestic product (GDP) growth
                                                                                                                                                                                                                                                                      20%
     forecast for Singapore stands at 5.5%, which is slightly     60%

     higher than the midpoint of 4%-6% forecast provided by       40%
                                                                                                                                                                                                                                                                      15%
     the Ministry of Trade and Industry.                                                                                                                                                                                                                              10%
                                                                  20%
                                                                                                                                                                                                                                                                      5%
     The Government’s ability to contain the COVID-19              0%
     outbreak and provision of continued fiscal support for                                                                                                                                                                                                           0%
                                                                  -20%
     businesses and people has led to an increase in optimism                                                                                                                                                                                                         -5%
     on the improvement of domestic economic activities.          -40%                                                                                                                                                                                                -10%
     Expected acceleration in the pace of inoculation in
                                                                  -60%                                                                                                                                                                                                -15%
     Singapore and globally, leading to the resumption of
                                                                                           May-09

                                                                                                                      May-11

                                                                                                                                                 May-13

                                                                                                                                                                             May-15

                                                                                                                                                                                                           May-17

                                                                                                                                                                                                                                         May-19
                                                                         Jan-08
                                                                                  Sep-08

                                                                                                    Jan-10
                                                                                                             Sep-10

                                                                                                                               Jan-12
                                                                                                                                        Sep-12

                                                                                                                                                          Jan-14
                                                                                                                                                                   Sep-14

                                                                                                                                                                                       Jan-16
                                                                                                                                                                                                 Sep-16

                                                                                                                                                                                                                     Jan-18
                                                                                                                                                                                                                               Sep-18

                                                                                                                                                                                                                                                   Jan-20
                                                                                                                                                                                                                                                             Sep-20
     travel, offers material upside risk for Singapore’s growth
     outlook.
                                                                                                                       STI returns (YoY)                                       Real GDP (YoY) (RHS)

     2021 budget offers balance between continuing                40%                                                                                                                                                                                                 25%
     support and focus on long term growth                        30%                                                                                                                                                                                                 20%

                                                                  20%                                                                                                                                                                                                 15%
     While the measures announced in Singapore’s 2021
     Budget shows an appropriate moderation of last year’s        10%                                                                                                                                                                                                 10%
     significant stimulus, the continued fiscal support for        0%                                                                                                                                                                                                 5%
     businesses and people that continue to be impacted by
                                                                  10%                                                                                                                                                                                                 0%
     the pandemic will materially support the level of activity
                                                                  20%                                                                                                                                                                                                 5%
     in the economy. The budget was also notable in its tilt,
     from last year, towards a focus on securing Singapore’s      30%                                                                                                                                                                                                 10%
     long-term economic growth prospects e.g. upskilling          40%                                                                                                                                                                                                 15%
     of workforce, digitalisation initiatives and building a
                                                                                  Sep 08
                                                                                           May 09

                                                                                                             Sep 10
                                                                                                                      May 11

                                                                                                                                        Sep 12
                                                                                                                                                 May 13

                                                                                                                                                                   Sep 14
                                                                                                                                                                            May 15

                                                                                                                                                                                                Sep 16
                                                                                                                                                                                                          May 17

                                                                                                                                                                                                                              Sep 18
                                                                                                                                                                                                                                        May 19

                                                                                                                                                                                                                                                            Sep 20
                                                                         Jan 08

                                                                                                    Jan 10

                                                                                                                               Jan 12

                                                                                                                                                          Jan 14

                                                                                                                                                                                      Jan 16

                                                                                                                                                                                                                    Jan 18

                                                                                                                                                                                                                                                  Jan 20

     sustainable Singapore.
                                                                                                                      STI BF EPS growth                                         Real GDP (YoY) (RHS)
     Singapore’s Straits Times Index (STI) has                    Source: Bloomberg
     generated strong returns in years of positive
     economic growth                                              Amidst expectations of an economic recovery, Street is
                                                                  also holding on to its expectations of strong earnings per
     The expectations of further improvement in Singapore’s       share (EPS) growth for the STI in 2021. Positive business
     GDP growth over the next 12 months should be positive        updates and more optimistic guidance provided by
     for the equity market. This is because, historically, the    corporate management since 3Q20 earnings season has
     STI’s forward EPS growth and returns have been closely       offered hope that Street has been too conservative on

16
Insights

the earnings outlook for STI. The Street has upgraded                   We have an overweight rating on banks, property,
the 12-month forward EPS estimate for STI by 13% since                  land transport and consumer sectors as we expect
end September 2020. During the latest earnings season,                  these sectors to be long-term winners in an impending
the positive earnings’ surprises came from the financial,               economic recovery. We also like long-term value in
commodities, and telecom sectors. We have seen                          technology manufacturing sector given the expected
earnings’ upgrades in multiple sectors, with material                   robust demand for IT-related infrastructure and life
upgrades in the financial sector. We expect STI EPS to                  science equipment.
grow 30% and 13% in 2021 and 2022.
                                                                        In the Large-cap space, our Top Picks are CapitaLand,
Valuations for the STI is quite compelling as well.                     ComfortDelGro, DBS, SingTel, ST Engineering, Thai
The index is trading at the lowest forward P/E when                     Beverage and Wilmar. In the Small and Mid-cap space, our
compared to its ASEAN peers and offers one of the                       Top Picks are ARA Logos Logistics Trust, China Aviation
highest dividend yields amongst Asian markets.                          Oil, Frencken Group, Fu Yu Corp and Prime US REIT.

Position your portfolio to take advantage of the                        Key risks on the outlook
economic recovery
                                                                        While expectations are gradually being shaped by
We recommend investors employ a balanced investment                     prospects of an end to the virus-related disruption, the
strategy that combines tactical positions in cyclical                   risk of virus mutation still implies that the outlook can be
value stocks while retaining long-term positions in                     very uncertain. In addition, there are also risks for further
defensive high yielding stocks. We see opportunities                    escalation of trade war between the US and China. On
for underperformers of 2020 playing catch up in 2021                    the upside, a more certain upturn than what is built in
as businesses revert back to some sort of normalcy                      the baseline could come about if vaccination rates pick-
towards 2H21. 2021 could be a year where we could see                   up in the next few months and the inoculation targets
a wide dispersion in the returns generated between                      are reached earlier than expected, coronavirus mutations
winners and losers.                                                     are contained, and fiscal policy imparts a stronger than
                                                                        expected impulse to private spending. n

                                                             RHB Top Picks

Source: RHB, Bloomberg. Price and ratings are accurate as at 15 March 2021

                                                                                                                                        17
Success Stories

            Transform to
           Emerge Stronger
                              Baker’s Oven Pattisieries –
                          Opportunities through automation
                                                   caterers, corporate offices, hotels, airline   generated during production activities by
                                                   industry, private receptions and event         2% and doubled its production capacity.
                                                   organisers for all occasions as well as        The quality of its products improved
                                                   their six retail stores.                       with the automated production line by
                                                                                                  providing a consistent quality of all its
                                                   To cope with manpower issues, prevent          products. This was one of the concerns
                                                   food safety hazards, and reduce wastage        that was raised by customers.
                                                   of ingredients, Baker’s Oven Pattisieries
                                                   invested in a fully automated production       Baker’s Oven Pattisieries now aims
                                                   line where everything from the production      to generate more revenue as it opens
                                                   of pastries to packaging of its products       itself to more export opportunities. It
                                                   is automated. The implementation of the        also plans to focus more on research
                                                   fully automated production line is made        and development to produce more
                                                   possible with grants from the Enterprise       innovative products to keep its business
                                                   Singapore (ESG) to help fund the               sustainable. Lastly, it plans to prioritise
                                                   transformation. Another technology the         digital marketing with the aim to reach
        Mr Jason Ng, Founder of Baker’s Oven
                     Pattisieries                  company implemented to its operations          out to more customers and expand its
                                                   is the POS system at its retail stores that    brand awareness. n

     B
          aker’s Oven Pattisieries is one of       helps to improve the overall efficiency of
          Singapore’s leading manufacturers        its sales at the physical stores.
          and wholesale supplier of frozen
     bakery products, cakes, bread, traditional    Upon the implementation of these
     Asian biscuits, and festive seasons’          technologies, Baker’s Oven Pattisieries
     products. It provides customisation of        reduced almost 50 percent of manpower             Scan this QR code to watch
     bakery products for corporate clients and     that is required to operate on the              Baker’s Oven Pattisieries’ fully
     supplies to hypermarkets, supermarkets,       production floor. It also managed to             automated production line in
     cafes, petrol kiosks, food caterers, school   reduce the amount of wastage that was                                   action.

                       Delphic Manufacturing Solution –
                    Digitalising Operations for its Workers

     E
          stablished  in    1995,   Delphic        implementation of these technologies,
          Manufacturing   Solution   is   a        the nature of the company transformed
          service provider in Singapore            where its operations become more
     that specialises in High-Mix Low-             data driven and its staff ventured more
     Volume precision tooling, with a focus        into fact finding and approached their
     on engineering processes and quality          problems differently.
     checks. The company also produces
     parts and tools for its customers’            The company tapped on grants to
     production line.                              help fund some of the technologies it
                                                   implemented in its operations. One of
     The company came up with an                   which is the work-life grant which helped
     Operational Technology Roadmap (OTR)          to fund its digital HRM system. The
     and decided to digitalise its operations      purpose of implementing this system
     and upskill its workers to keep up with       is to allow staff to work from home. It
     the trends in the industry. The company       was fully implemented by the company
     implemented       several    technologies     in 2019, which was a step ahead as the              Mr Tan Ru Ding, Director of Delphic
     like additive manufacturing and laser         company was prepared to work remotely                    Manufacturing Solution
     cutting to increase the efficiency of         even before the COVID-19 pandemic
     its production processes as well as           happened. The company is currently
     an Overall Equipment Effectiveness            applying for the Enterprise Development
     Monitoring System (OEEMS) to help keep        Grant (EDG) to digitalise its welding
     track of the activity and effectiveness of    processes as well as collect data on its
     each machine used in production. The          welding work.
     company also implemented automated
     inspection machines to assist its older       Delphic Manufacturing Solution’s next
     workers to carry out inspection processes     step is to fully digitalise its operations     Scan this QR code to watch the
     easily and more effectively. Upon the         and roll out the Industry 4.0 solutions to              technologies in action.
                                                   be implemented in its processes. n

18
Success Stories

                      Strides Pharma Global Pte Ltd –
                    Working hand in hand with machines

S
      trides Pharma Global Pte Ltd is        execution    of     process  operations,       technologies where productivity, quality
      a    pharmaceutical    formulation     improve production output, regulatory          of its products and labour issues have
      manufacturing and export company       compliance and data integrity. These           seen great results. This also increases
based in Tuas Biomedical Park, Singapore.    include the implementation of paperless        its level of compliance for Good
Strides Pharma manufactures tablets and      batch record and electronic logbooks           Manufacturing Practice (GMP), which
capsules in finished forms primarily for     for both production and laboratory             is a system to ensure pharmaceutical
the US markets.                              operations. With these technologies, the       products are consistently produced and
                                             company can significantly reduce human         controlled according to quality standards.
The     company       has    implemented     errors and improve its compliance and
several technologies to maximise their       quality objectives.                            Strides Pharma is working towards
productivity and be less reliant on                                                         achieving its design capacity and hiring
manual labour. It implemented a highly       The company has seen improvements              new headcounts to support the increasing
automated laser-based tablet inspection      ever since the implementation of these         volumes with the introduction of new
machine that uses a 3D camera system,                                                       value added products. It is also looking
which is capable of identifying defects                                                     to fully implement the Manufacturing
as low as 20 microns. This allows for a                                                     Execution System (MES) system to
high level of quality control and reduces                                                   achieve      paperless   manufacturing
manpower crunch as the machine                                                              operations. Lastly, the company plans
only require at most two operators as                                                       to invest in new equipment that include
compared to 10 operators conducting                                                         a second filling and packing line, third
the inspection manually.                                                                    tablet compression machine and another
                                                                                            tablet inspection machine to further
Another technology the company                                                              improve its processes. n
implemented to aid its manufacturing
processes is an Automated Continuous
Coater which is able to complete coating
a single batch of tablets in five hours as
compared to a conventional batch coating
machine which would take 24 hours to
do the same job. Besides automation,                                                          Scan this QR code to see the
Strides Pharma has also implemented          Mr Mohan Kumar, CEO & Managing Director of          technologies used in their
                                                    Strides Pharma Global Pte Ltd                      processes in action.
a few IT systems to ensure an effective

             IX Technology Pte Ltd – MOVING INTO CLOUD
                                             Ltd to transform its legacy spreadsheet        Management System to increase its
                                             and paper-based processes into a fully         efficiency. The operations team is now
                                             integrated data platform. This is a cloud-     able to respond and perform day-to-day
                                             based, mobile-first technology that allows     operations swiftly.
                                             workflow automation around client, site,
                                             asset, contract, service request, resource     The company aims to further develop
                                             and work order management, scheduling          its business intelligence and analytics
                                             and dispatch, field enablement, mobile         capabilities with the system to track
                                             application, digital check lists and service   KPIs and improve on the operational
                                             reporting functions.                           and business health of its service
                                                                                            operations. It also aims to leverage
                                             Before the implementation of the system,       on IoT and machine learning to work
    Mr Steven Lee, Managing Director of IX   IXT had a paper-based system which was         towards condition-based and predictive
             Technology Pte Ltd              complex, time consuming, error-proned          maintenance strategies. This is to reduce
                                             and slow. The system was tedious to            equipment downtime by predicting and

I
  X Technology Pte Ltd (IXT) is a            organise. Dispatchers used to struggle         acting on impending problems before
  professional Mechanical & Electrical       with emergency job planning and it was         breakdown while optimising resources
  (M&E) Infrastructure Solution Partner      difficult to make accurate adjustments         by performing work only when needed. n
that specialises in turnkey design           on the fly. They also had no visibility on
and build solutions, additional and          whether technicians run into problems,
alteration (A&A) enhancement works,          delays or complete jobs ahead of
preventive maintenance services with         schedule. Miscommunications occurred
technical support, data centre audit, and    frequently along the broken process as
consultancy services for mission-critical    the company lacked a proper system to
environment.                                 monitor KPIs and analyse its operations
                                             and service efficacy. Therefore, tapping           Scan this QR code to watch
IXT uses the Field Service Management        on the Enterprise Development Grant,            the Field Service Management
System developed by FTV Labs Pte             it implemented the Field Service                              System in action.

                                                                                                                                         19
GO GLOBAL

              Sistema Asia Group
                visits the SMF
 E
          xecutive Director of Sistema Asia           for start-up companies and SMEs. In              Mr Foo mentioned that the SMF could
          Group, Mr Leonid Musatov and                order to reach out to more companies             help link SMF member companies with
          Chief Executive Officer of Sistema          to cement Singapore’s position as a              Sistema Asia Group member companies
     Asia Capital, Mr Edward Tay, paid a              business hub among ASEAN countries,              from Russia, Europe, USA and India. This
     courtesy visit to the SMF on 8 January           the company is keen to explore                   will help business to be diversified for
     2021. SMF President Mr Douglas Foo               collaborative opportunities with the SMF         growth opportunities. n
     warmly welcomed both leaders and                 such as exchanging of business leads.
     shared the role of the SMF and the local
     manufacturing sector.

     During the visit, Mr Musatov shared how
     the Sistema Asia Group has supported
     businesses in developing their expertise
     and reduce financial risks globally. He
     also indicated that Sistema Asia Group
     is currently partnering with Enterprise
     Singapore (ESG) on the SG-tech
     innovation network to boost the tech
     economy in Singapore.

     Mr Tay also introduced their venture              Mr Leonid Musatov (third from left) and Mr       SMF President Mr Douglas Foo presented a
     capital arm, Sistema Asia Capital, which          Edward Tay (first from left) visited the SMF.    token of appreciation to Mr Leonid Musatov
                                                                                                            (middle) and Mr Edward Tay (left)
     offers long-term growth opportunities

                             Business China
                             visits the SMF
 C
            EO of Business China and Member           During the visit, Ms Tin emphasised the          She also shared that, Business China
            of Parliament for MacPherson              role of Business China in Singapore’s            has set up an internship fund to sponsor
            constituency, Ms Tin Pei Ling,            bilingual efforts at the macro level. In         internship immersion in China in order to
     visited the SMF on 11 January 2021.              the context of the rapid globalisation           provide more opportunities for young
     SMF President Mr Douglas Foo warmly              era, Singaporeans must continue to               Singaporeans to learn about China.
     welcomed Ms Tin and her team of                  build on their bilingual capabilities and
     delegates from Business China and                bicultural recognition. Multilingualism          Mr Foo then mentioned that the SMF
     shared the role of the SMF in the local          and understanding of multi-cultures will         could help Business China cross-promote
     manufacturing sector to explore business         serve as an advantage for Singaporeans,          member companies to further improve
     opportunities for regional partnerships          ensuring that they remain relevant to an         business alliances and partnerships to
     involving China and ASEAN.                       increasingly competitive environment.            cultivate coherent relations to further
                                                                                                       leverage business opportunities. He also
                                                                                                       revealed that the the SMF has recently set
                                                                                                       up a Shenzhen liaison office to facilitate
                                                                                                       business support services for companies
                                                                                                       between Singapore and China. n

     Ms Tin Pei Ling (middle) and team paid a visit      Mr Douglas Foo presenting a token of
                      to the SMF.                           appreciation to Ms Tin Pei Ling

20
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