Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H

Page created by Clifford Mclaughlin
 
CONTINUE READING
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
IG&H | Make strategy work!®                                        www.igh.com

                              Online Best Practices
                              Energizers & Work Methods

                              IG&H | Organization Transformation
   © IG&H, Utrecht 2020                                                          1
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
IG&H is industry insider in the field of retail, financial services and   As experts in this field, we would like to share our online
healthcare. Through a combination of consultancy and                      energizers and work methods. We have already shared
technology, we help organisations to build trust with their               experiences through a set of tips & tricks. On our website we will
customers, smoothen their processes and stay relevant in their            share more blogs, hand-outs and other materials related to
industry.                                                                 working from home.
Organisation Transformation is an essential component in                  Would you like to talk about working in a digital environment
helping our clients. Our team helps to continuously improve               within your organisation or using the changing circumstances to
organisations and to spark change among their teams and                   get a head start? We are more than ready to help you explore new
people.                                                                   opportunities!
Digital transformation has always been a core component of our
work. However, the coronacrisis has accelerated digitalizations
tremendously. While working at client site was common practice,
we have now shifted to a digital approach. Facing this new
reality, we see that organisations are floundering to adjust to
their new way of working. We are convinced that even after the
coronacrisis has passed, it will have a long-lasting effect on how
we collaborate together.
This change asks a great deal from senior management. When
the majority of your people are working from home, there are
three main things to pay attention to: 1) how to maintain
productivity levels?; 2) How to make sure that people feel                                  T: +31 6 222 036 32                         T: +31 6 533 13969
involved with the organisation?; 3) How to recognise mental or                              E: jorien.weerdenburg@igh.com               E: robin.vanwankum@igh.com
physical complaints in a digital environment?                                               I: www.igh.com                              I: www.igh.com

© IG&H, Utrecht 2020                                                                                                                                                 2
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
© IG&H, Utrecht 2020   3
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• One groupmember kicks off, by showing their home office to the
                                                         group
                                                       • That person determines who is next until everyone has showed
                                                         their home office

 Goal of the energizer is to get to know each other.   • Variation: instead of showing your home office, let participants
 You can do this by showing your home office to          show how they stay physically active or have lunch
 your colleagues                                       • Variation: in case you have more meetings, let one person per
                                                         meeting show their home
                                                       • Variation: introduce partner or pet etc.

© IG&H, Utrecht 2020                                                                                                        4
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• Make sure everyone has video conferencing
                                                    • Put your screen on collage so that everyone is visible to you at the
                                                      same time
                                                    • Share your screen
                                                    • Call out a shape that everyone has to portray together (e.g. a
                                                      triangle or square etc.)
                                                    • By working together participants have to make sure that they
                                                      portray the right shape together
                                                    • Success? Try some other forms! (e.g. a star)

 A virtual collaboration excercise that adds some
 spark to the meeting

                                                    • Using teams limits the amount of people visible at the same
                                                      time to 4. In case your surpass this number, divide the participants
                                                      into two groups. While one group is portraying the shape, the other
                                                      group mutes their microphone.

© IG&H, Utrecht 2020                                                                                                         5
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• The facilitator instructs which bodypart should touch which color,
                                                         e.g. ‘elbow on red’ or ‘right foot on blue’
                                                       • Every participant opens their (web)cam
                                                       • Everytime the facilitator names a bodypart and color, all the
                                                         participants have to complete the assignment as quickly as
                                                         possible and make sure that it is visible to everyone in the call
                                                         (you are allowed to take your camera with you)

 Virtual Twister without the signature mat, brings a
 lot of energy!

                                                       • Don’t forget to take off your shoes

© IG&H, Utrecht 2020                                                                                                          6
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• Ask a question to the group, for instance: what defines you, what
                                                 is your goal in this project, what is your dream for this
                                                 company/department etc.
                                               • Let the participants search for a picture through Google and
                                                 upload this to a shared folder or place with his/her name
                                                 underneath
                                               • Let all participants answer the question using their chosen
                                                 pictures. If everyone has opened their picture in their browser, let
                                                 them share screens one by one

 By using a picture people come up with more
 creative answers

                                               • Participate yourself
                                               • Variation: let everyone share a picture of their home (family, pet,
                                                 something on the wall)

© IG&H, Utrecht 2020                                                                                                    7
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• Choose to resolve the problem individually or in groups of 2/3
                                                     • Ask the question: think of as many options and arguments as
                                                       possible to answer this question: ‘Which letter is the odd one out
                                                       in the following sequence ‘A E I F U’?’
                                                     • Divide the groups and let them communicate through a chat
                                                       functionality, agree to be back at a specified time
                                                     • When the groups return: ask for some surprising options and
                                                       supporting arguments
                                                     • When resolving problems or when thinking how to reach a goal,
                                                       you often come up with one idea quickly. We are often biased
                                                       towards this first idea. However, this is often the most obvious
                                                       solution using limited creativity. By continuing the brainstorm
                                                       about possible solutions and ideas, you surpass the standard
 Spark creativity by resolving problems in as many     ideas and you will think out of the box.
 ways as possible

                                                     • Thinking out of the box may produce better solutions or ideas
                                                     • Not suprising options during the first round? Host a second round
                                                       and emphasize on the importance to surpass the standard!

© IG&H, Utrecht 2020                                                                                                        8
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• Ask everyone to introduce themselves to the group by making use
                                                       of 3 original questions. For example:
                                                           • If you could change your first name, what would you
                                                              change it to?
                                                           • If you could learn to do anything, what would you choose?
                                                           • If you could be any person in the world, who would you
                                                              choose to be?
                                                     • Take 2 minutes so everyone can think about their answers
                                                     • Start the introductions

 Ask everyone to answer 3 unusual questions
 about themselves to get to know each other and to
 break the ice

                                                     • Ask why someone gives a certain answer
                                                     • Optional: conclude by asking: how did you like this exercise/what
                                                       have you learned from each other?
                                                     • In case the group is hesitant with opening up : What was your
                                                       success of this past week?

© IG&H, Utrecht 2020                                                                                                       9
Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
• Act or move in such a way that the participants can do the
                                                      opposite (e.g. hands up in the air – participants lower their hands,
                                                      stand on a chair – participants crawl under their seats)
                                                    • Repeat some movements, move faster and more outstanding so
                                                      the exercise will become more fun

 Moment of fun to interrupt a long session and to
 increase energy levels. All participants do the
 exact opposite of what the facilitator does

                                                    • Start with basic movements to warm up the participants

© IG&H, Utrecht 2020                                                                                                         10
© IG&H, Utrecht 2020   11
• Create an online whiteboard (use whiteboard on Teams or in case
                                                        you would like additional options, choose for an online brainstorm
                                                        tool like Padlet / Mural / Ideaboardz
                                                      • Preparation of board: communicate goal clearly and allocate
                                                        subjects to the board
                                                      • Invite everyone to the board, explain the way it works and share
                                                        your expectations
                                                      • Everyone can add posts and respond to each other – explain how
                                                        to make a post (icon on bottom right)
                                                      • Take some time so that people can make posts individually
                                                      • Go through the different ideas per cluster
                                                      • Determine jointly the key take aways / next steps

 Gathering ideas effectively, whereby the ideas are
 stored on a shared board, so everyone can
 contribute to each others' ideas

                                                      • Have people write their names / initials on their digital posts to see
                                                        who contributed what
                                                      • Advantage whiteboard: is connected to Teams
                                                      • Advantage other tools: many options (e.g. post-its, images, GIFs,
                                                        polls and responding on each others' posts)

© IG&H, Utrecht 2020                                                                                                             12
• Determine group size:
                                                             • For groups of 2 you do not need to organise any extra. They
                                                                can start chatting
                                                             • For larger groups: Plan meetings separately through for
                                                                example Teams
                                                       • Give the groups a clear assignment and/or a format they can work
                                                         on
                                                       • Agree upon a time for everyone to be back in the group call
                                                       • Let groups present their results by sharing their screen and
                                                         explaining the outcome
                                                       • Determine jointly the key take aways / next steps

 Organising breakouts also works well online; by
 activating people you will achieve results fast and
 efficiently

                                                       • Compose groups beforehand so you can mix everyone
                                                       • Sending the invitation to the break-outs from your own account
                                                         will allow you to access those calls (it will feel like you are passing
                                                         by)

© IG&H, Utrecht 2020                                                                                                               13
• Decide on the task: give a compliment/ give a tip/ ask a question/
                                                      do something playful/ give an assignment
                                                    • Go to the website: www.drawnames.com. fill out all the
                                                      participants and how many names each participant has to draw
                                                    • Send this to everyone and add a description of their task
                                                    • Two options for the execution:
                                                          • As a group: in turn, everybody whose turn it is does [task]
                                                             for the person he/she drew. Next it is this person's turn and
                                                             so on (works mainly in small groups).
                                                          • Individually: decide on a deadline when everybody should
                                                             have completed his/her task. If possible, collect feedback
                                                             from participants individually on how they have experienced
                                                             the assignment.
 Deciding in a funny way who has to do a task for
 who in the group. In this way team spirit and
 involvement remain strong even digitally

                                                    • You can also use this method to determine the next facilitator/
                                                      scribe/ etc.
                                                    • To add some more fun to it: everyone shares a picture of the
                                                      completed task with the rest of the team

© IG&H, Utrecht 2020                                                                                                         14
• Choose which product/service/strategy you want to discuss
                                                         • Divide the group in 2 teams, the challenge and the solutions team
                                                         • Preparations for each team (organise two break-out sessions)
                                                               • Challenge team: come up with potential challenges (1 per
                                                                  post)
                                                               • Solutions team: come up with characteristics/ strengths (1
                                                                  per post)
                                                         • Get together
                                                               • Challenge team takes a post with a challenge/problem (on
                                                                  the brainstorming website or in front of the webcam)
                                                               • Solutions team responds by showing a post that offers a
                                                                  solution to the mentioned challenge (solutions team
 The goal is to improve an idea for a product, service            receives 1 point)
 or strategy. By doing this playfully and                      • If the solution team doesn't have a solution, together the
 competitively, it generates a lot of energy                      teams look for a solution (challenge team receives 1 point)
                                                         • Continue until all challenges have been discussed and determine
                                                           the winner!

                                                         • Make sure that one person keeps track of the score and which
                                                           posts (on the brainstorming website or webcam) go together

© IG&H, Utrecht 2020                                                                                                            15
• Share your screen with the virtual dice on it
                                                    • Decide beforehand which question goes with which number. E.g.:
                                                          1. What have you learned today?
                                                          2. When did you have a lightbulb moment?
                                                          3. If you had to describe the session/project in one word,
                                                             what would you say?
                                                          4. What is still unclear and would you like to know more
                                                             about?
                                                          5. What would you do differently next time?
                                                          6. What was your highlight?
                                                    • Pass around the group and answer the question that goes with
                                                      the number you roll on the screen

 Choose a creative evaluation by rolling the dice

                                                    Adapt the questions if necessary, so they fit the group and setting

© IG&H, Utrecht 2020                                                                                                      16
Do you have any questions, ideas or want to know more?
 Please contact us or keep an eye on our website for new blogs

 IG&H
 Hondiuslaan 102       Postbus 2892      +31 (0)30 20 40 900
 3528 AC Utrecht       3500 GW Utrecht   www.igh.com

© IG&H, Utrecht 2020                                             17
•

                •

                •

                •

                •

                •

© IG&H, Utrecht 2020   18
IG&H | Make strategy work!®

   Online Best Practices
                          The coming week, IG&H will share more best practices
                          on this topic. Our insights will be shared through blogs
                          and hand-outs that can be found on IGH.com

                          In this document we will illustrate how to develop a
                          digital stand-up board and how to host an online stand-
                          up. This document will also include some tips on how
                          to adapt our ‘Make Strategy Work!’ method to make it
                          suitable for online usage.

         www.igh.com

   © IG&H, Utrecht 2020                                                              19
You can also read