Online Best Practices - Energizers & Work Methods IG&H | Organization Transformation - IG&H
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IG&H | Make strategy work!® www.igh.com Online Best Practices Energizers & Work Methods IG&H | Organization Transformation © IG&H, Utrecht 2020 1
IG&H is industry insider in the field of retail, financial services and As experts in this field, we would like to share our online healthcare. Through a combination of consultancy and energizers and work methods. We have already shared technology, we help organisations to build trust with their experiences through a set of tips & tricks. On our website we will customers, smoothen their processes and stay relevant in their share more blogs, hand-outs and other materials related to industry. working from home. Organisation Transformation is an essential component in Would you like to talk about working in a digital environment helping our clients. Our team helps to continuously improve within your organisation or using the changing circumstances to organisations and to spark change among their teams and get a head start? We are more than ready to help you explore new people. opportunities! Digital transformation has always been a core component of our work. However, the coronacrisis has accelerated digitalizations tremendously. While working at client site was common practice, we have now shifted to a digital approach. Facing this new reality, we see that organisations are floundering to adjust to their new way of working. We are convinced that even after the coronacrisis has passed, it will have a long-lasting effect on how we collaborate together. This change asks a great deal from senior management. When the majority of your people are working from home, there are three main things to pay attention to: 1) how to maintain productivity levels?; 2) How to make sure that people feel T: +31 6 222 036 32 T: +31 6 533 13969 involved with the organisation?; 3) How to recognise mental or E: jorien.weerdenburg@igh.com E: robin.vanwankum@igh.com physical complaints in a digital environment? I: www.igh.com I: www.igh.com © IG&H, Utrecht 2020 2
• One groupmember kicks off, by showing their home office to the group • That person determines who is next until everyone has showed their home office Goal of the energizer is to get to know each other. • Variation: instead of showing your home office, let participants You can do this by showing your home office to show how they stay physically active or have lunch your colleagues • Variation: in case you have more meetings, let one person per meeting show their home • Variation: introduce partner or pet etc. © IG&H, Utrecht 2020 4
• Make sure everyone has video conferencing • Put your screen on collage so that everyone is visible to you at the same time • Share your screen • Call out a shape that everyone has to portray together (e.g. a triangle or square etc.) • By working together participants have to make sure that they portray the right shape together • Success? Try some other forms! (e.g. a star) A virtual collaboration excercise that adds some spark to the meeting • Using teams limits the amount of people visible at the same time to 4. In case your surpass this number, divide the participants into two groups. While one group is portraying the shape, the other group mutes their microphone. © IG&H, Utrecht 2020 5
• The facilitator instructs which bodypart should touch which color, e.g. ‘elbow on red’ or ‘right foot on blue’ • Every participant opens their (web)cam • Everytime the facilitator names a bodypart and color, all the participants have to complete the assignment as quickly as possible and make sure that it is visible to everyone in the call (you are allowed to take your camera with you) Virtual Twister without the signature mat, brings a lot of energy! • Don’t forget to take off your shoes © IG&H, Utrecht 2020 6
• Ask a question to the group, for instance: what defines you, what is your goal in this project, what is your dream for this company/department etc. • Let the participants search for a picture through Google and upload this to a shared folder or place with his/her name underneath • Let all participants answer the question using their chosen pictures. If everyone has opened their picture in their browser, let them share screens one by one By using a picture people come up with more creative answers • Participate yourself • Variation: let everyone share a picture of their home (family, pet, something on the wall) © IG&H, Utrecht 2020 7
• Choose to resolve the problem individually or in groups of 2/3 • Ask the question: think of as many options and arguments as possible to answer this question: ‘Which letter is the odd one out in the following sequence ‘A E I F U’?’ • Divide the groups and let them communicate through a chat functionality, agree to be back at a specified time • When the groups return: ask for some surprising options and supporting arguments • When resolving problems or when thinking how to reach a goal, you often come up with one idea quickly. We are often biased towards this first idea. However, this is often the most obvious solution using limited creativity. By continuing the brainstorm about possible solutions and ideas, you surpass the standard Spark creativity by resolving problems in as many ideas and you will think out of the box. ways as possible • Thinking out of the box may produce better solutions or ideas • Not suprising options during the first round? Host a second round and emphasize on the importance to surpass the standard! © IG&H, Utrecht 2020 8
• Ask everyone to introduce themselves to the group by making use of 3 original questions. For example: • If you could change your first name, what would you change it to? • If you could learn to do anything, what would you choose? • If you could be any person in the world, who would you choose to be? • Take 2 minutes so everyone can think about their answers • Start the introductions Ask everyone to answer 3 unusual questions about themselves to get to know each other and to break the ice • Ask why someone gives a certain answer • Optional: conclude by asking: how did you like this exercise/what have you learned from each other? • In case the group is hesitant with opening up : What was your success of this past week? © IG&H, Utrecht 2020 9
• Act or move in such a way that the participants can do the opposite (e.g. hands up in the air – participants lower their hands, stand on a chair – participants crawl under their seats) • Repeat some movements, move faster and more outstanding so the exercise will become more fun Moment of fun to interrupt a long session and to increase energy levels. All participants do the exact opposite of what the facilitator does • Start with basic movements to warm up the participants © IG&H, Utrecht 2020 10
© IG&H, Utrecht 2020 11
• Create an online whiteboard (use whiteboard on Teams or in case you would like additional options, choose for an online brainstorm tool like Padlet / Mural / Ideaboardz • Preparation of board: communicate goal clearly and allocate subjects to the board • Invite everyone to the board, explain the way it works and share your expectations • Everyone can add posts and respond to each other – explain how to make a post (icon on bottom right) • Take some time so that people can make posts individually • Go through the different ideas per cluster • Determine jointly the key take aways / next steps Gathering ideas effectively, whereby the ideas are stored on a shared board, so everyone can contribute to each others' ideas • Have people write their names / initials on their digital posts to see who contributed what • Advantage whiteboard: is connected to Teams • Advantage other tools: many options (e.g. post-its, images, GIFs, polls and responding on each others' posts) © IG&H, Utrecht 2020 12
• Determine group size: • For groups of 2 you do not need to organise any extra. They can start chatting • For larger groups: Plan meetings separately through for example Teams • Give the groups a clear assignment and/or a format they can work on • Agree upon a time for everyone to be back in the group call • Let groups present their results by sharing their screen and explaining the outcome • Determine jointly the key take aways / next steps Organising breakouts also works well online; by activating people you will achieve results fast and efficiently • Compose groups beforehand so you can mix everyone • Sending the invitation to the break-outs from your own account will allow you to access those calls (it will feel like you are passing by) © IG&H, Utrecht 2020 13
• Decide on the task: give a compliment/ give a tip/ ask a question/ do something playful/ give an assignment • Go to the website: www.drawnames.com. fill out all the participants and how many names each participant has to draw • Send this to everyone and add a description of their task • Two options for the execution: • As a group: in turn, everybody whose turn it is does [task] for the person he/she drew. Next it is this person's turn and so on (works mainly in small groups). • Individually: decide on a deadline when everybody should have completed his/her task. If possible, collect feedback from participants individually on how they have experienced the assignment. Deciding in a funny way who has to do a task for who in the group. In this way team spirit and involvement remain strong even digitally • You can also use this method to determine the next facilitator/ scribe/ etc. • To add some more fun to it: everyone shares a picture of the completed task with the rest of the team © IG&H, Utrecht 2020 14
• Choose which product/service/strategy you want to discuss • Divide the group in 2 teams, the challenge and the solutions team • Preparations for each team (organise two break-out sessions) • Challenge team: come up with potential challenges (1 per post) • Solutions team: come up with characteristics/ strengths (1 per post) • Get together • Challenge team takes a post with a challenge/problem (on the brainstorming website or in front of the webcam) • Solutions team responds by showing a post that offers a solution to the mentioned challenge (solutions team The goal is to improve an idea for a product, service receives 1 point) or strategy. By doing this playfully and • If the solution team doesn't have a solution, together the competitively, it generates a lot of energy teams look for a solution (challenge team receives 1 point) • Continue until all challenges have been discussed and determine the winner! • Make sure that one person keeps track of the score and which posts (on the brainstorming website or webcam) go together © IG&H, Utrecht 2020 15
• Share your screen with the virtual dice on it • Decide beforehand which question goes with which number. E.g.: 1. What have you learned today? 2. When did you have a lightbulb moment? 3. If you had to describe the session/project in one word, what would you say? 4. What is still unclear and would you like to know more about? 5. What would you do differently next time? 6. What was your highlight? • Pass around the group and answer the question that goes with the number you roll on the screen Choose a creative evaluation by rolling the dice Adapt the questions if necessary, so they fit the group and setting © IG&H, Utrecht 2020 16
Do you have any questions, ideas or want to know more? Please contact us or keep an eye on our website for new blogs IG&H Hondiuslaan 102 Postbus 2892 +31 (0)30 20 40 900 3528 AC Utrecht 3500 GW Utrecht www.igh.com © IG&H, Utrecht 2020 17
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IG&H | Make strategy work!® Online Best Practices The coming week, IG&H will share more best practices on this topic. Our insights will be shared through blogs and hand-outs that can be found on IGH.com In this document we will illustrate how to develop a digital stand-up board and how to host an online stand- up. This document will also include some tips on how to adapt our ‘Make Strategy Work!’ method to make it suitable for online usage. www.igh.com © IG&H, Utrecht 2020 19
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