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Gazette
                                                                            S P R I N G 2 0 21

            IN S IGH T S . A DVOC AC Y. HE A LT HIE R C A N A DI A N S .
                                  A publication of the Neighbourhood Pharmacy Association of Canada

Off to the Races
What to expect as federal parties round the bend to election day
Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
CONTENTS

           MESSAGE FROM THE CEO
                                             Spring 2021
                                                                                     Gazette  I N S I G H T S . A D V O C A C Y. H E A LT H I E R C A N A D I A N S .

    3     Healthcare debate
          a sure bet this election
                                                                                        Neighbourhood Pharmacy Gazette is
                                                                                         published four times a year by the
                                                                                       Neighbourhood Pharmacy Association
                                                                                       of Canada. 365 Bloor St. E. Suite 2003,
                                                                                       Toronto, ON M4W 3L4. 416-226-9100.
          COV ER S TORY

    4
                                                                                        info@neighbourhoodpharmacies.ca

          Off to the races                                                             When sharing or reproducing content,
          What to expect as federal parties                                                please ensure it is sourced to
          round the bend to election day                                                 Neighbourhood Pharmacy Gazette.

                                                                                                 EXECUTIVE EDITOR

11
           CONFERENCE: E X ECUTI V E SUMMIT
                                                                                                 Jennifer Deschenes
           Exploring Canada’s
           road to recovery                                                                    CONSULTING EDITOR
                                                                                                   Courtney Secord

          I N S I G H T S : H E A LT H C A R E F U N D I N G

13        Progress finally in sight                                                             MANAGING EDITOR
                                                                                                        Karen Welds

          for health funding?
                                                                                                     ART DIRECTOR
                                                                                                     Shawn Samson
           A DVOC AC Y: PH A RM AC A RE

16         Raising conversation
           about pharmacare
                                                                                                    CONTRIBUTORS
                                                                                        Shelita Dattani, Jennifer Deschenes,
                                                                                        Jeff Mehltretter, Rosalind Stefanac,
                                                                                     Steve Vander Wal, Karen Welds, Rita Winn
           I N S I G H T S : C O V I D -19

17        Community pharmacy
          & COVID-19 vaccinations
                                                                                          ADVERTISING COORDINATOR
                                                                                                      Lucy Montana

           I N S I G H T S : VA C C I N E H E S I TA N C Y

18
                                                                                         Find us online
          From vaccine hesitant                                                           neighbourhoodpharmacies.ca

          to vaccine confident

                                                                                       We want to
          MEMBER Q& A: BIOSCRIPT SOLUTIONS

21        Patients in the
          driver’s seat                                        22                     hear from you!
                                                                                       Send us your ideas, opinions and
                                                                                      questions to help guide the content
          THE L A ST WORD                                                              of the Gazette. We also welcome

24        Time to integrate                                                          submissions for contributed articles.
                                                               INSIGHTS: CANNABIS

          pharmacy into                                        Cannabis use climbs                     Contact us
                                                                                        info@neighbourhoodpharmacies.ca

          healthcare system                                    to 1 in 5 Canadians
2   // Neighbourhood Pharmacy Gazette // Spring 2021                                                             neighbourhoodpharmacies.ca
Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
MESSAGE FROM THE CEO

Healthcare debate
a sure bet this election
Pandemic notwithstanding, we’ll                          The narrative of public-private
soon be able to sit back and enjoy a                   collaboration is especially important.
spectacle that typically occurs once                   On the manufacturing side, continued
every four years—and I’m not talking                   political rhetoric about “big bad pharma”
about the summer Olympic Games.                        would strike a sour note to say the least,
   That’s right, we can probably look                  given that vaccines are getting us out of
forward to a federal election this fall.               this crisis.
The timing is likely the best it will be                 For pharmacy, the pandemic has
for the minority Liberal government,                   shone a spotlight on our ability to pivot
given that it will want to campaign on                 in ways that are not feasible in the public
its performance during the pandemic                    system. We have proven ourselves
                                                                                                     Sandra Hanna
                                                                                                     CEO
while riding the wave (hopefully) of a                 to be a safeguard for continuity of           Neighbourhood Pharmacy
successful vaccination rollout and the                 care. Equally important, Canadians            Association of Canada

start of economic recovery.                            increasingly see us as a convenient,            416-226-9100

   As Canadians tentatively emerge                     trusted point of access for information,        info@neighbourhoodpharmacies.ca

                                                                                                       @pharmacy_CAN
from the pall cast by the pandemic, this               navigation of services and direct care.
election will be unlike any other. With                  As pollster Nik Nanos put it in our cover
healthcare as one of the top issues, it will           story (page 5), community pharmacy “is
be especially informative for community                basically a community health hub, and I
pharmacy and other healthcare                          can’t see that turning back.”
stakeholders.                                            While medication management
   Now that voters are more aware of                   will always be our raison d’être, our

                                                                                                     ‘‘
how the healthcare system works—and                    accessibility—both geographically and
doesn’t work—will the parties propose                  psychosocially—can and should be put
new and better ways to close long-                     to better use. Yes, barriers need to be       For pharmacy,
standing gaps, harshly exposed by the                  addressed, in areas such as funding,          the pandemic
SARS-CoV-2 virus? After experiencing gaps              regulations and integration with primary      has shone a
and delays in the supply chain—from                    care and public health systems. Yet the
personal protective equipment and drug                 way forward is clear.
                                                                                                     spotlight on
supply to testing kits and vaccinations—                 Whatever the outcome of the federal         our ability to
will we turn a corner in policies that                 election, and provincial elections after      pivot in ways
affect access and domestic capacity?                   that, at Neighbourhood Pharmacies             that are not
Pharmaceutical policies have generally                 we will build upon our hard-earned            feasible in
been very price focussed. The pandemic                 experiences of the past year to continue
                                                                                                     the public

                                                                                                                      ’’
has demonstrated that we need to be                    to enable solutions that benefit
more value focussed to better leverage                 pharmacy, the public healthcare system        system.
the strengths of innovation in this sector.            and, most importantly, Canadians.

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Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY              By Karen Welds

Off to the races

          What to expect as                            A federal election this fall is pretty much a safe bet—and
                                                       regardless of which party crosses the finish line first,
       federal parties round                           healthcare may turn out to be the biggest winner.
    the bend to election day                             Or not.
                                                         As with all things political, one feels compelled to counter
                                                       any prediction with its opposite. And yet…COVID-19 changes
                                                       everything. The election will revolve around this black swan event.

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Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY

While healthcare is generally a default issue during       although long-term care reform, economic
election campaigns, it could be a defining issue this      resilience (including domestic manufacturing),
time around (even if edged out by economic recovery in     debt repayment/taxation and the environment
the end).                                                  will certainly vie for attention.
  The fact that healthcare is a provincial responsibility    With that in mind, the federal government’s
will likely have no bearing: thanks to the pandemic,       April budget caused a considerable amount of
Canadians are more attuned to the workings—and             head-scratching. While its focus on continued
shortcomings—of our federalist system. They have           efforts to support those hardest hit by COVID-19 is
new questions and concerns, which deserve new—and          understandable, its relative silence on some of the
better—answers.                                            bigger-picture issues could be described as a misfire.
  At least, we can hope.                                     “For its first budget in two years, there was a lack of
  After interviewing political pundits and assessing       vision, a lack of innovation and a lack of key Liberal
the odds based on the latest polling, Neighbourhood        spending priorities to bring the country back from the
Pharmacy Gazette offers the following analysis of the      brink,” notes Summa Strategies in its April blog. Adds
upcoming federal race, including a look at the potential   Coletto: “This was not a budget that will win over a lot
gains for pharmacy.                                                                      of voters, at least not in the
                                                                                         short term.”

                                               ‘‘
The timing                                                                                  The budget’s most visionary
                                             Canadians want to hear a
All four of our experts agree                                                            item, at least according to
that a federal election will             deeper conversation about our                   media coverage and public
probably happen this fall.                health system now that they                    awareness, was a universal
“Minority governments tend                 realize how vulnerable, and                   system for early learning and
to take on a certain lifespan                                                            childcare. “While you can
                                          perhaps weak, it can be when

                                                                              ’’
and we are past their average                                                            debate the merits of national
length of stay. All of the
                                           put under intense pressure.                   childcare as a solution to
parties are getting ready,” says                                                         a real problem, I’m not
Don Guy, owner and Chief                                                                 convinced it’s as politically
Strategist, Pollara Strategic Insights.                    powerful as other policies might have been,” observes
   Until now, the pandemic has stayed all parties’ hands.  Coletto.
Come the fall, the timing should be right for the Liberal    An Abacus poll conducted shortly after the budget
government. “Once we get to a situation where many         asked Canadians what issues they’d like the political
Canadians have been vaccinated and the economy will        parties to discuss in an election that could happen this
likely be picking up, that would be a natural window for   year. Out of 12 possible options, affordable childcare
an election,” notes Nik Nanos, founder and Chief Data      was last, after relations with China. Healthcare, the
Scientist, Nanos Research.                                 economy and fair taxes were the top three issues.
   Recent polling by Abacus Data indicates that the          Here’s what else our experts have to say about some
incumbent government would be wise not to wait until       of the issues that will likely come up during election
2022. “While the numbers aren’t really bad for the federal campaigns:
government, they’re not incredibly positive either. And a  Healthcare – COVID-19 may push healthcare
lot is assessed through the lens of the pandemic. What     discussions beyond the usual partisan platitudes.
that suggests is that the top issues of the day are all    “What Canadians learned through the pandemic is that,
potential pain points for the government, the further we   although they are comfortable with their provinces
get away from the worst of the pandemic,” explains David   and public health authorities making decisions on the
Coletto, founding partner and CEO, Abacus Data.            ground, there needs to be a federal strategy. We want
                                                           to cooperate as a country as much as possible,” notes
The issues                                                 Nanos.
Economic recovery and better healthcare will likely          “Canadians want to hear a deeper conversation
emerge as the top two issues on the election trail,        about our health system now that they realize how

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Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY

vulnerable, and perhaps weak, it can be when put                What Canadians want the parties
under intense pressure,” echoes Coletto.                        to discuss in a federal election
  The party that successfully taps into that may capture
hearts and undecided voting minds.                                             Improving healthcare                           68%
  Mental health in particular could be a litmus test.                 Growing economy; creating
                                                                               good-paying jobs                               68%
Canadians polled in November 2020 most often
cited mental health as a top healthcare priority for                 Fairer tax system; ensuring
                                                                rich/corporations pay fair share                              64%
governments, second only to COVID-19 itself, reports
Pollara Strategic Insights.                                            Reducing taxes for middle/
                                                                         working-class Canadians                           63%
  “Early signals are that mental health will be a significant
                                                                   Ensuring we are prepared for
commitment from all parties, including the Conservatives.                    future pandemics                             61%
That’s noteworthy because historically the Conservatives
                                                                Improving self-sufficiency when
don’t make a lot of commitments in healthcare since                                                                      59%
                                                                it comes to drug manufacturing
they see that as a provincial responsibility,” says Michelle
                                                                          More affordable housing                       55%
McLean, General Manager, Hill+Knowlton Strategies
and National Health and Wellness Lead, Hill+Knowlton             Reducing federal budget deficit                     53%
Strategies. “Having said that the Conservatives did
                                                                        Fighting climate change;
create the Mental Health Commission of Canada                     transition to cleaner economy                    48%
in 2007, when very few governments were making
                                                                             Improving agriculture/
significant investments in mental health.”                                                                        45%
                                                                                  food production
  As for the provinces, their demands for more funding
                                                                           How we deal with China            37%
from the Canada Health Transfer, no strings attached,
are as vocal as ever (see “Meaningful progress finally in               More affordable childcare           33%
sight for health funding?”, page 13). Within the context
of a federal election that’s under a pandemic’s shadow,         Source: Abacus Data, April 21-28

however, the usual debate over jurisdiction may be
muted.                                                          its poll asking Canadians to choose the most important
  “It will all depend on where we sit come election             healthcare priorities, Pollara found that a national
time. If vaccinations are rolling out and the economic          universal pharmacare program ranked eighth.
trajectory is positive, the provinces will probably                “The pandemic pressed a pause button, and
support the approach of ‘how do we work together                we can use this time to educate Canadians,” says
for the future?’ Ontario and Québec especially will             Sandra Hanna, CEO of Neighbourhood Pharmacies.
be watching closely because they will probably have             “Considering the major financial investment required to
their own elections next year. They won’t want to say           implement a single payor model, a more cost-effective
anything that may come back to bite them,” observes                solution would be to build upon the current system,
Nanos.                                                              which works for the majority of Canadians.” (See
Pharmacare – Before the pandemic, the                                “Raising conversation on pharmacare,” page 16).
Liberals and New Democratic Party                                      It will be interesting to see the direction
(NDP) were grooming national                                                             of conversations should
pharmacare to be a major                                                                 pharmacare come up during
issue come the next                                                                      federal campaigning. “I expect
federal election. Today,                                                                pharmacare to come back with
not so much. While still                                                                a twist, as part of talks about
on the agenda for both                                                                  the resiliency of our healthcare
parties, it’s expected                                                                 system,” says Nanos. “The
to cede way to more                                                                   pandemic should be a great big
urgent matters based                                                                 wake-up call that governments
on public opinion. In                                                               need to work in partnership with all

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Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY

stakeholders that provide medicines, medical devices,                            for how much longer? These are some of the key
vaccinations and other therapeutics. Otherwise, you                              questions to be debated,” notes Guy.
have a system that is not working the way it should.”                              Funding, taxation and budget management will
Long-term care – In her budget speech, Deputy Prime                              be intertwined within the discussion about economic
Minister and Minister of Finance Chrystia Freeland                               recovery. “The push and pull of all of this will be a
apologized to residents of long-term care (LTC) facilities.                      challenge for all the political parties. It will be a very
“We have failed so many,” she said.                                              politically difficult conservation to have with prospective
  As with mental health, all parties are expected                                voters,” notes Coletto.
to present an approach for long-term care reform.                                  Closely tied to economic recovery is the new topic
The Liberal government’s budget commitment of $3                                 of economic resilience, as most Canadians
billion for national LTC standards, “to help ensure that                         experienced disruptions in the supply chain during
provinces and territories provide a high standard of                             the pandemic. “The pandemic has sensitized
care,” could also be a harbinger of its approach in other                        Canadians to the need to have secure local capacity in
areas of healthcare.                                                             critical therapies like vaccines, in manufacturing and
Economic recovery & resilience – Given the timing,                               distribution,” says Guy.
economic recovery will likely dominate political debates.                        The environment – Where does all of this leave the
The Liberal government has previewed some of its                                 environment? Before the pandemic, all indicators
details in the budget, which the Conservatives will                              pointed to climate change as a defining issue for the
castigate while explaining their own plan.                                       next election. However, the April Abacus poll placed it
  “What is the role of government in the economic                                ninth out of 12 possible election issues that Canadians
recovery? Where should future stimulus be applied and                            want discussed.

                                                                   Working Together
                                                                    to Put Canadians First
                                                                              We are committed to maintain inventory
                                                                              levels above the industry average.

                                                                              We have one of the largest
                                                                              product portfolios in Canada.

                                                                          We are a leader in product
                                                                          launches in Canada*.

                                                       Your partner in building
                                                            a healthier Canada
       *Number of new notices of compliance, from January 1st, 2020 to December 31st, 2020. (Public information available on Health Canada’s website.)

7   // Neighbourhood Pharmacy Gazette // Spring 2021                                                                              neighbourhoodpharmacies.ca
Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY

  “Personal health and economic health have knocked                                                                                    the Liberals and Conservatives,” says McLean.
environmental health off the top perch. But if those two                                                                               “Québec is so seat-rich that all parties will be
factors start to stabilize by the time of the election, the                                                                            focused on Québec.”
environment could be the sleeper issue,” says Nanos. “It                                                                                 The Liberals will also be hard-pressed to pick up
could come roaring back.”                                                                                                              votes from the NDP. “The leader of the NDP has strong
                                                                                                                                       approval ratings and the NDP and Liberals will mirror
The results?                                                                                                                           each other more often on a policy front,” says McLean.
It’s impossible to predict results of course. Polling by                                                                               “The best-case scenario for the NDP is another minority
Nanos and Abacus for early May—when provinces were                                                                                     parliament in which they have the balance of power
in extended lockdowns and vaccine supplies were still                                                                                  and they’re building a narrative—that they are looking
stuttering for momentum—suggested this could be                                                                                        out for working-class Canadians—to achieve that.”
an election for the Liberals to lose. However, public                                                                                    What about the Conservatives? The election will be
opinion will likely turn around as jabs finally get into                                                                               many Canadians’ introduction to their new leader and
arms and restrictions lift.                                                                                                            the party is not a natural second choice for waffling
   Whether Parliament Hill is red or blue come election                                                                                Liberal or NDP votes. “They will have to make some
day, the quest for a majority government is an uphill                                                                                  pledges outside of the economy—on climate change, on
battle unless major changes happen in Québec. At this                                                                                  healthcare—to build their base,” notes McLean.
point, that’s not likely. “Right now the Bloc Québécois                                                                                  Conservative leader Erin O’Toole has promised
is still polling pretty strongly and if they run a strong                                                                              more progressive policy commitments, but in doing so
campaign they will cause no end of problems for                                                                                        has ruffled feathers within the party. “There is a very

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Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
COVER STORY

strong social conservative element of the party that              Because pharmacy is demonstrating its value and
is uncomfortable with some of the positions he has                providing tangible solutions in all the right areas.”
taken, specifically on climate change. This is a problem             “The role of pharmacy and pharmacists
because if the party has to spend a lot of energy on              will be very much top of mind as it’s been primed
keeping the party united then they can’t spend that               by pharmacists stepping up during the pandemic,
energy on the campaign trail,” says McLean.                       especially now for vaccinations,” agrees Guy. “Trust
   Uncertainty is also anathema in today’s environment.           that was already high has been deepened, leaving
“In 2015, the change agenda came through really                   Canadians open to pharmacists providing a wider range
strongly. But that change agenda doesn’t exist during a           of services than ever.”
pandemic. People are looking for security and stability              Adds Nanos: “Pharmacy has solidified its position
and certainly the Liberals are positioning themselves             as part of the frontline of delivering healthcare. You
to ‘build back better’ on that premise,” summarizes               need to continue to say, ‘What can we do to support
McLean.                                                           better healthcare outcomes? To support our healthcare
   On the other hand, unlike death and taxes, nothing             partners as part of the system? We’re ready to help.’
is certain in politics. “Campaigns really do matter. All          The pharmacy is basically a community health hub, and
parties must ensure there are no unforced errors.                 I can’t see that turning back.”
Anything can happen between now and then,” she
concludes.

Where pharmacy fits                                               Tools for grassroots advocacy
Whatever the outcome, community pharmacy is                       Neighbourhood Pharmacies’ Healthcare Advocates
poised to benefit from the heightened, more nuanced               Program provides members with resources to support
conversation around healthcare, which will feed                   pharmacists who wish to educate and lobby political
advocacy efforts at national and provincial levels.               candidates at the grassroots level. The program
  “Canadians have become more sensitive to the public             includes advocacy and media training, leave-behind
system and the need to better coordinate its strengths.           documents and templated communication pieces.
Policy makers and health system partners now have                 For more information, contact Jennifer Deschenes,
many proof points to show how this must include the               Director, Communications & Stakeholder Relations,
integration of pharmacy,” says Hanna. “Regardless of              info@neighbourhoodpharmacies.ca.
who wins we won’t really need to change our advocacy.

      SAVE
      THE
      DATES                                            OCTOBER 4 – 8                   NOVEMBER 9 – 10

9   // Neighbourhood Pharmacy Gazette // Spring 2021                                                 neighbourhoodpharmacies.ca
Off to the Races INSIGHTS. ADVOCACY. HEALTHIER CANADIANS - Neighbourhood Pharmacy Association of ...
Content supplied by the Health Products Stewardship Association

Let’s talk about safe disposal
As part of the fight against the

                                                                                                                                                        Courtesy of Seasons Pharmacy and Culinaria, Sudbury, Ontario
opioid crisis, remind patients to
return unused medications
 O
          pioid stewardship has become increasingly important
          during the COVID-19 pandemic. Reminding your
          patients that they can bring back unused or expired
medications is a simple step to help fulfill that role.
   “I pay special attention when someone is undergoing
treatment for cancer or receiving end-of-life care at home,”
says Rachelle Rocha, pharmacist and co-owner of Seasons
Pharmacy and Culinaria, part of the Whole Health Pharmacy
Partners group, in Sudbury, Ontario. “First and foremost, this
is an opportunity to extend compassion and support. And
when the time is right, I gently remind them or their caregivers
to bring back any unused medications. In most of these bags
                                                                                               Pharmacies on board
there are narcotics and other controlled drugs.”
   Recent data from the Government of Canada confirm
                                                                                                               90%+ Pharmacies registered in
                                                                                                               HPSA’s programs in the provinces where
that hospitalizations and deaths due to opioid poisoning have                                                  available (B.C., Manitoba, Ontario, P.E.I.)
increased since the start of the pandemic.1 A 2018 study found
that one in three opioid-related deaths involved people with
active opioid prescriptions.2                                              all forms and promotional materials are on HPSA’s website
   Prescribers (including veterinarians) can refer patients                (healthsteward.ca). “The program is super easy,” says Rocha.
to a pharmacy for the safe disposal of all unused or expired                  “We are global leaders in this space, especially with our
medications, including topical and liquid medications,                     sharps program,” says Terri Drover, Director-General of the
nonprescription drugs, vitamins and supplements. Some also                 HPSA. “Our program will expand as more provinces enact
accept used sharps. However, it’s important for patients to                EPR regulations. Manufacturers welcome the framework this
confirm their drop-off pharmacy before leaving their home                  puts in place to encourage consumers to safely dispose of
with bags full of medications.                                             consumer health products.”
   The likelihood of multiple potential drop-off sites is                     In Rocha’s pharmacy, consumers empty their bags in a smaller
highest in B.C., Manitoba, Ontario and P.E.I. Their respective             bin at the pharmacy counter and then a staff member transfers
provincial governments have legislated Extended Producer                   the contents to the program’s large bin in the dispensary, where
Responsibility (EPR) programs that require manufacturers of                it’s not accessible to the public. If people just drop off a bag,
consumer health products to be responsible for and fund the                staff wear gloves and use a tong when checking the contents to
safe disposal of their products. Manitoba, Ontario and P.E.I.              lessen the risk of accidental punctures or cuts.
also have EPR programs for medical sharps disposal.                           Opioids can be placed in the collection bin with all other
   The Health Products Stewardship Association (HPSA)                      medications. Or the pharmacy can separate them out and use
executes these programs on behalf of manufacturers. There                  their usual commercial provider for disposal. “We decided to
is no cost for pharmacies to become a collection site, and                 take that extra step because we did not want the large bin to
                                                                           be a source of temptation for anyone,” says Rocha.
                                                                              She adds that while people readily understand the importance

Weighty matters                                                            of proper disposal, they need to be nudged. “We just posted
                                                                           a reminder on our social media and dozens of people came in
                                                                           with bags. Reminders are definitely worthwhile.”

         3.5 million
                                          Collected and
                                          safely disposed                  1. Opioid- and Stimulant-related Harms
                                                                              in Canada. Government of Canada.
         kilograms of medications         of by the                           Public Health Infobased. 2020 Dec.
                                          Health Products                     https://health-infobase.canada.ca/sub-
                                                                              stance-related-harms/opioids-stimulants
                                          Stewardship
         2 million
                                                                           2. Gomes T, Khuu W, Martins D, et al. Contri-
                                          Association since                    butions of prescribed and non-prescribed
                                          it was established                   opioids to opioid related deaths: popu-
         kilograms of sharps              in 1999
                                                                               lation based cohort study in Ontario,
                                                                               Canada. BMJ 2018;362:k3207.
CONFERENCE: EXECUTIVE SUMMIT

Exploring Canada’s
road to recovery
Economically speaking, Canada should do
“extremely well” in the second half of the year
and into the new year, said Benjamin Tal, Managing
Director, Deputy Chief Economist, CIBC World
Markets Inc., at Neighbourhood Pharmacies’ virtual
Executive Summit on May 11. He was joined by several
other thought leaders who shared their insights on what
could (or should) happen in the economy, the healthcare
system and the white-collar workplace.
    Tal expects a strong economic rebound for three
reasons:
1.	The damage caused by the pandemic-induced
    recession was “very deep but also very narrow.” In
    other words, the relatively low number of industries
    impacted predicts a rapid pace of recovery relative to
    previous recessions.
2.	All of the damage was in the services sector, which
                                                               Neighbourhood Pharmacies’ virtual Executive Summit 2021:
    can bounce back more easily than the goods sector.         Top photo: Panelists Terry Lake, BC Care Providers Association;
3. Pent-up demand is high among middle- and high-             Lindsay Finneran-Gingras, Hill+Knowlton Strategies; Goldy Hyder,
                                                               Business Council of Canada; and moderator Michelle McLean,
    income households. “We are sitting on a mountain of        Hill+Knowlton Strategies; Bottom left: Benjamin Tal, CIBC World
    cash,” noted Tal. “Most of it will go to services, which   Markets; Bottom right: Richard Florida, urbanist
    is exactly where you want it.”
    Who will pay for the extra $100 billion-plus in              Government spending as a percentage of GDP, which
spending by government? “The short answer is                   soared to 35 per cent compared to the usual level of
nobody,” said Tal. “The reality is that governments really     about 15 per cent, will eventually stabilize at about
never pay down debt. They roll it over and refinance it.”      18 per cent, predicted Tal. This reflects the likelihood
    Having said that, today’s extremely low interest rates     that changes initiated or accelerated by the pandemic
are not likely to last. “The trick is not to raise interest    will continue (for example, revamped unemployment
rates too quickly…or wait too long, because inflation is       insurance). “We are putting together the infrastructure
a lagging indicator.”                                          for tomorrow’s social assistance program,” noted Tal.
    Consumer spending will be closely monitored in the         “This permanent increase in government spending will
coming months. “The minute they start spending, you            eventually lead to an increase in taxes.”
have to remove liquidity from the system….The issue
is to what extent the Bank of Canada and the federal           Stronger on the other side?
government will be able to remove all this stimulus            A panel discussion moderated by Michelle McLean,
from the market to avoid a significant increase in             General Manager of Hill+Knowlton, Ottawa, explored
inflation,” noted Tal, who expects an inflation rate           some of the healthcare-related lessons that need to be
of three to three-and-a-half per cent by the end of            learned from the past year—and what needs to happen
the year.                                                      to aid Canada’s recovery.

11   // Neighbourhood Pharmacy Gazette // Spring 2021                                                      neighbourhoodpharmacies.ca
CONFERENCE: EXECUTIVE SUMMIT

   Panelists spoke of a disjointed healthcare system          Improving healthcare also means harnessing
and a lack of consistent government messaging that          the best of what happened during COVID-19
have negatively impacted public trust. “The fact the        (e.g., virtual care) and building upon it. “It’s not
city of Toronto had to partner with a Twitter account       that every interaction with a pharmacist or physician
to communicate how Ontarians can get vaccines is            has to be done virtually, but we have to be able to use
astonishing,” said Lindsay Finneran-Gingras, Vice-          technology better,” said Lake, who added that there’s a
President, Social and Digital, Hill+Knowlton Strategies.    need to “empower pharmacists” even more in providing
“It speaks to our lack of communication and digital         essential public services such as vaccines.
infrastructure.”                                              “When you think about what we can enact quickly in
   While other countries found creative ways to thwart      times of crisis…pharmacies were already there,” said
virus spread (i.e., contact tracing), Canada’s lack of      Finneran-Gingras. “That trust has already been built.”
innovation caused it to lag behind. Goldy Hyder,            And even as access to digitized healthcare grows,
President and CEO of the Business Council of Canada,        the value of community-based, brick-and-mortar
pointed to lost opportunities by not looking to the         pharmacies will also grow, she added.
private sector for ideas or not learning from past
experiences with epidemics such as SARs. “We will want      The post-pandemic city
an autopsy on the pandemic...then the key is execution      “We’re going to see a shift from what is now a central
and what we do with it,” he said. “In order to build back   business district to a central social or networking
better, we need to be better and do better.”                district,” noted urbanist Richard Florida in speaking
   Part of rebuilding means taking a serious look at        about work life post-COVID-19. “The office is no longer
senior care, which has been grossly neglected, noted        just a place to work…it’s a place for social interaction,
Terry Lake, CEO of the BC Care Providers Association.       context and collaboration.”
“We spend 30 per cent less than other OECD countries          Florida, researcher and professor at the University
in seniors’ care and that led to a tremendous health        of Toronto and co-founder of CityLab, a publication
human resource challenge across Canada,” he said.           devoted to cities and urbanism, said that the
   With most healthcare costs happening at the end          skyscrapers and office parks of pre-pandemic times
of life, Hyder said it’s essential to engage the public     may be revamped into communities with unique
in “adult conversations” about what they need from          eateries, wellness centres and other amenities in order
their healthcare system as they age and how they            to entice employees to leave their work-from-home
can work with governments to make it happen, rather         setups. Transformation may also occur in suburbs, rural
than making them feel that money is going to solve          areas and even parking lots as employers seek to create
all their problems.                                         collaborative work spaces closer to home.

12   // Neighbourhood Pharmacy Gazette // Spring 2021                                            neighbourhoodpharmacies.ca
INSIGHTS: HEALTHCARE FUNDING              By Steve Vander Wal

Meaningful
progress
finally in sight
for health
funding?
Provincial premiers demanding more money for                         the usual dynamic of provincial resistance to federal
healthcare is a tale as old as time itself. But as                   interference. When the dust settled, first ministers had
the third wave of the COVID-19 pandemic tested the                   an agreement for new healthcare funding with a six
limits of our health systems, the need has never been                per cent increase each year. But instead of ironclad
greater for our federal and provincial leaders to finally            commitments for change from the provinces, the
figure out how to make meaningful progress. Will the                 federal government had to settle for monitoring and
pandemic help create a time of blissful agreement                    publicly reporting on provincial compliance.
among our leaders? History tells us the hill ahead is                  After becoming prime minister in 2006, Stephen
steep, but a crisis often creates the momentum needed                Harper implemented exactly half of Paul Martin’s plan.
to break logjams in politics.                                        He continued to increase health transfers by six per
   When Medicare became a national program in 1957,                  cent a year and even tacked on two extra years for
the federal government agreed to cover half the cost                 good measure. However, he did not monitor provincial
of hospital care on the condition that there were no                 compliance, arguing provinces knew best how to run
user fees, and that access was universal. Physician fees             their healthcare systems. He also refused to discuss
were added in 1965 with the same conditions.                         health funding with premiers, recognizing this was likely
   This funding formula evolved through the years                    a no-win situation.
along with changes to the health system and new                        Even with this new money, provincial finance
elements such as prescription drugs and seniors’ care.               ministers watched as health budgets steadily gobbled
The federal government eventually agreed to lump                     up a growing ratio of their budgets due to higher rates
all health and social funding into one line item, which              of chronic disease and other factors. Many argued that,
premiers liked as it gave them maximum flexibility.                  without drastic action, health would eventually squeeze
                                                                     out other priorities.
The perpetual tug-of-war                                               As provinces fretted about cost pressures to their
Paul Martin was elected prime minister in 2004 after                 health budgets, the federal government continued to
committing to fix healthcare for a generation. His                   dream of ways to improve and standardize healthcare
strategy offered increased health transfers only if                  for Canadians. Justin Trudeau has in recent years been
premiers agreed to make specific changes in their                    advocating for the creation of a national pharmacare
healthcare systems. This plan soon derailed given                    program, arguing it will expand access to critical drug

13   // Neighbourhood Pharmacy Gazette // Spring 2021                                                     neighbourhoodpharmacies.ca
INSIGHTS: HEALTHCARE FUNDING

therapies and help fill gaps in provincial drug coverage.    should agree to add another $4 billion per year
He likely knows this strategy will allow Ottawa to get       to maintain this ratio. When first ministers met
more credit from voters for the new dollars it would         in December, Trudeau promised to increase the
be contributing. As well, national standards for seniors’    federal share of funding for healthcare but only after
care were always part of the                                                              the immediate crisis of the
conversation but has now                                                                  pandemic.
taken on more urgency given
the gaps exposed by COVID-19.

Coming to a                         increase
                                              ‘‘
                                          When first ministers met in
                                        December, Trudeau promised to
                                                the  federal  share    of  funding
                                                                                            On March 21, the federal
                                                                                          government came through
                                                                                          with legislation to provide an
                                                                                          additional $4 billion through
crossroads?                             for healthcare but only after the                 the Canada Health Transfer.
Last year premiers went on the
offensive again, arguing that
the federal funding share had
                                       immediate crisis of the pandemic.

continued to slip. They said they were now spending
                                                                                   ’’     The federal budget tabled
                                                                                          on April 19 confirmed the
                                                                                          government’s intent to move
                                                             forward on this. While this is a single-year increase,
$185 billion collectively on healthcare while the total      Trudeau has since gone on record stating that his
Canada Health Transfer was only $42 billion, or 22           government will increase transfers for the long term,
per cent. Their joint position was that Ottawa should        but decisions on the details will have to wait until the
increase its funding to a more equitable 35 per cent         worst of the pandemic is over.
of provincial health spending, which would increase             A federal election before the end of the year seems
federal funding to $70 billion. They also argued the feds    like a strong possibility. The federal government’s

14   // Neighbourhood Pharmacy Gazette // Spring 2021                                               neighbourhoodpharmacies.ca
INSIGHTS: HEALTHCARE FUNDING

overall response to COVID-19 will likely                                      B.C. would chart its own course
be the ballot box question if the Liberal                                     and urge others to follow. Alberta
government has its way. However,                                              would likely set its own agenda
voters will more likely want to focus                                         and not care if anyone follows. Québec
on the different parties’ economic                                            would simply ask for the money and
recovery plans. A stronger healthcare                                         ignore any direction from Ottawa.
system, ready for whatever the future                                           Or, has COVID-19 created the crisis
holds, will also be a big part of the                                         that will change history and finally start
election narrative.                                                           a new chapter on federal-provincial
  The Liberal federal government is                                           relations when it comes to health
prepared to contribute more money                                             funding? Regardless of which party wins
to the Health Transfer but will want national standards       the coming federal election, will the gaps exposed in
and public acknowledgment from the provinces so               our healthcare system in the past year finally bring
voters know where the funding comes from. Provinces           our leaders together to consider solutions in a new
want more cash to help meet existing budget pressures         light? Time will tell—and for a change, that may happen
but will resist federal interference and new conditions.      sooner than later.
  If new federal cash for healthcare is on the table in
the future, how will provinces react to any conditions?
With history as our guide, Atlantic provinces would be                    Steve Vander Wal is Vice-President at
the first to agree to new funding and any strings that                    Hill+Knowlton Strategies. Prior to that he was
come attached. Ontario would likely use its sheer size to                 a political advisor to three British Columbia
help steer the national agenda to suit its interests, while               Ministers of Health.

      The most
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      Caregivers go to amazing lengths, embracing
      their changing role to bring care and joyous
      moments to a loved one as their health changes.
      To watch the video and see the inspiration behind
      our caregiver commitment scan the QR code or visit
      TevaCanada.com/Caregivers.                                                                      Watch Video

15   // Neighbourhood Pharmacy Gazette // Spring 2021                                               neighbourhoodpharmacies.ca
ADVOCACY: PHARMACARE

Raising conversation
about pharmacare
Neighbourhood Pharmacies’ position statement on a national pharmacare
program outlines the top priorities and benefits of our position for
governments, Canadians and other stakeholders. Below is a summary, including
recommended actions, with the full statement available on our website.

All Canadians deserve access to the medications
they need without financial barriers. Opportunities         New awareness campaign
exist to improve access for the minority of Canadians
                                                            Neighbourhood Pharmacies has partnered with
with no coverage or insufficient coverage. This is
                                                            the Canadian Life and Health Insurance Association
best achieved through federal-provincial-territorial
                                                            and the Conference for Advanced Life Underwriting
collaboration that builds upon current public and
                                                            to launch KeepMyPlan.ca, a grassroots advocacy
private plans, rather than a new, single-payor national
                                                            campaign that encourages Canadians to express
pharmacare model that would disrupt the majority of
                                                            their concerns about the federal government’s
Canadians who already have drug coverage.
                                                            proposed single-payor pharmacare plan and the
  Canada’s pharmacies serve millions of patients across
                                                            risk it proposes to existing benefits.
the country, and the sector has a deep understanding
of the current landscape of public and private programs
for drug coverage, including its gaps. While complex, the   national pharmacare, the level of support drops to just
current system works well and is reliable.                  25 per cent when the model is a program that would
  Canadians agree. Among the 86 per cent who                replace all existing government and private plans.
report having coverage, 80 per cent are satisfied with        Rather than pursue single-payor national
their current primary plan, according to a survey           pharmacare, the federal government can show
commissioned by Neighbourhood Pharmacies and                leadership by establishing guiding principles for the
conducted by Pollara Strategic Insights in November         provinces and territories. The overarching objective
2020. On the other hand, 72 per cent are concerned          of these principles is to ensure basic coverage for
about the potential impact of national pharmacare on        all Canadians regardless of where they live, their
their current coverage. Furthermore, while 82 per cent      employment status or income level.
of Canadians are generally supportive of the concept of
                                                            RECOMMENDATIONS FOR GOVERNMENT
                                                            • Prioritize coverage for the uninsured and
“National pharmacare is so complex that it’s                 underinsured, particularly for those needing
 largely misunderstood or misrepresented                      medications to treat rare diseases.
 when conversation goes beyond the concept                  • Build upon current federal-provincial-territorial
 of ‘drug-coverage-for-all.’ We are working to                efforts to work together to close gaps in coverage,
 educate Canadians and decision-makers on                     while ensuring continuity of coverage for those who
 the advantages of an approach that builds                    already have it.
 on existing public and private plans.”                     • Develop national principles to ensure an equitable
 —Sandra Hanna, RPh., CEO, Neighbourhood Pharmacies           approach, while maintaining the integrity of existing
                                                              provincial and private plans.

16   // Neighbourhood Pharmacy Gazette // Spring 2021                                           neighbourhoodpharmacies.ca
INSIGHTS: COVID-19

Role of community pharmacy
in COVID-19 vaccinations
Information current as of June 1, 2021

                                             # (%)                                                                                     Pharmacy doses
                                                            Vaccines (by             Eligibility by age           Provincial fee for
                         Start date       pharmacies                                                                                   as % of total
                                                            manufacturer)            (dose one)                   administration
                                           registered                                                                                  (estimate)

                                               667          • AstraZeneca
 British Columbia          Mar. 31                                                   • 30+                               $18             Not available
                                              (48%)           (second doses only)*

                                                            • AstraZeneca
                                                                                     • AZ: 40+
                                              1,400           (second doses only)*
 Alberta                   Feb. 24                                                   • M: 18+                            $25                  41%
                                              (93%)         • Moderna
                                                                                     • P: 12+
                                                            • Pfizer

                                               368          • Moderna                • M: 18+
 Saskatchewan              Apr. 29                                                                                       $20                  13%
                                              (92%)         • Pfizer                 • P: 12+

                                                            • AstraZeneca            • AZ: 40+; 30+ with health
                                               315
 Manitoba                  Mar. 15                            (second doses only)*     conditions                        $20                   1%
                                              (73%)
                                                            • Moderna                • M: pilot phase

                                                            • AstraZeneca
                                                                                     • AZ: 40+
                                              2,490           (second doses only)*
 Ontario                   Mar. 12                                                   • M: 18+                            $13                  12%
                                              (53%)         • Moderna
                                                                                     • P: 12+
                                                            • Pfizer

                                                            • AstraZeneca
                                              1,500                                  • AZ: 45+
 Quebec                    Mar. 22                            (second doses only)*                                     $17.10            Not available
                                              (78%)                                  • M: 18+
                                                            • Moderna

                                                            • AstraZeneca
                                                                                     • AZ: 55+
                                               218            (second doses only)*
 New Brunswick             Mar. 11                                                   • M: 18+                            $15                  39%
                                              (94%)         • Moderna
                                                                                     • P: 12+
                                                            • Pfizer

                                                            • AstraZeneca
                                                                                     • AZ: 40+
                                               295            (second doses only)*
 Nova Scotia                Mar. 9                                                   • M: 18+                            $16                  50%
                                              (95%)         • Moderna
                                                                                     • P: 12+
                                                            • Pfizer

                                                            • AstraZeneca
 Prince Edward                                  19                                   • AZ: 55+
                           Mar. 11                            (second doses only)*                                       $15             Not available
 Island                                       (38%)                                  • M: 18+
                                                            • Moderna

 Newfoundland                                  160
                            June 1                          • Moderna                • 18+                               $13             Not available
 & Labrador                                   (81%)

 AZ = AstraZeneca; M = Moderna; P = Pfizer
 * Administration of first doses of AstraZeneca vaccine paused due to
 supply issues and/or out of an abundance of caution
 Sources: Neighbourhood Pharmacies, COVID-19 Vaccine Distribution Tracking;
 provincial pharmacy associations; National Association of Pharmacy Regulatory
 Authorities (pharmacy counts)

17   // Neighbourhood Pharmacy Gazette // Spring 2021                                                                             neighbourhoodpharmacies.ca
INSIGHTS: VACCINE HESITANCY             By Shelita Dattani, PharmD., RPh.

From vaccine hesitant
to vaccine confident
History shows that vaccination greatly
reduces the burden of infectious
diseases. Only clean water, considered to
be a basic human right, performs better.1
  Despite the evidence supporting
vaccination, Canadians have become
much more familiar with the concept of
“vaccine hesitancy” in the past year.
The term has moved to the forefront
for healthcare providers, the media
and the public because the pandemic
clearly demonstrates that attitudes
and behaviours toward vaccination are
not binary (i.e., you are either for or
against vaccination). Vaccine hesitancy
describes a spectrum of attitudes, beliefs
and uncertainties, and our efforts to “move the middle”               reports that vaccine safety consistently gets more
are paramount to get out of the COVID-19 pandemic                     public attention than vaccine effectiveness as a reason
and return to some semblance of normalcy.                             for vaccine hesitancy.
  We have reason to be hopeful. Over 80 per cent of                     In March, vaccine hesitancy took a sharp turn.
Canadians surveyed by Leger and the Association for                   Reports on the Oxford-AstraZeneca vaccine indicated
Canadian Studies in April say they have been vaccinated               a rare but potentially fatal link to blood clots,
or intend to get vaccinated against COVID-19, a number                known as vaccine-induced prothrombotic immune
that has been rising consistently for several months as               thrombocytopenia (VIPIT). The National Advisory
vaccines have been rolling out in Canada and across                   Committee on Immunization (NACI) recommended that
the world. An Angus Reid poll in May similarly states                 the AstraZeneca vaccine be limited to those 55 and
that 82 per cent of Canadians have had their first dose               older to allow time to review the potential link between
or would like to be vaccinated as soon as possible. As                the vaccine and VIPIT.
of May 29, the Public Health Agency of Canada reports                   We saw the new phenomenon of “vaccine shopping”
that 68 per cent of Canadians aged 18 and older have                  emerge. An Angus Reid poll in April found that among
received at least one dose of a COVID-19 vaccine.                     unvaccinated by willing Canadians, 52 per cent were
  Yet as the past few months have shown, vaccine                      uncomfortable with the AstraZeneca vaccine. And among
hesitancy can vacillate in response to new events and                 them, 40 per cent would reject the vaccine if offered.
new information—or misinformation. The main initial                     In mid-April, Health Canada attempted to reaffirm
concerns behind vaccine hesitancy include the belief                  confidence in the AstraZeneca vaccine by stating that
that the vaccines were approved too quickly, wariness                 the benefits of the vaccine greatly outweighed the risks
about the mRNA technology and general concerns                        of COVID-19 in adults over the age of 18. Shortly after,
about adverse effects and safety. Although vaccines are               several provinces lowered their age eligibility criteria
safer than medications, the World Health Organization                 for the vaccine to 40 years. Upon further review, NACI

18   // Neighbourhood Pharmacy Gazette // Spring 2021                                                     neighbourhoodpharmacies.ca
INSIGHTS: VACCINE HESITANCY

                                                           lowered its recommended age limit to 30 and
                                                           older in late April.
                                                              Social media exploded and, interestingly,
                                                           vaccine-confident generation-Xers across the country
                                                           flooded pharmacies, their booking sites and phone
                                                           lines to get vaccinated, a stark contrast in behaviour
                                                           compared to the hesitant over-55 crowd. While this
                                                           particular narrative is far from over—as evidenced by
                                                           some provinces’ recent decisions to stop vaccinating
                                                           with the AstraZeneca vaccine altogether until more
                                                           analysis is done, and the possibility that second doses
                                                           of the vaccine will be replaced with one of the mRNA
                                                           vaccines—it illustrates the twists and turns that can
                                                           stymie vaccine acceptance.
                                                              How healthcare providers engage the public is key.
                                                           Everyone’s life circumstances, health situations and
     Nous sommes plus qu’une entreprise                    drivers of decision-making are different. Behavioural
     pharmaceutique. Nous sommes des hommes et             science tells us that responding to those drivers is a
     des femmes d’ici, fiers de nos racines québécoises,   more effective strategy to build vaccine confidence than
     qui travaillent sans relâche pour le bien-être        “telling” people what they should do.
     des patients et des communautés chez nous

                                                           ‘‘
     et à travers le monde.
                                                             How healthcare providers engage the
                                                           public is key. Everyone’s life circumstances,
                                                                 health situations and drivers of

                                                                                                            ’’
     We are more than just a pharmaceutical company.
     We are men and women proud of our Quebec roots,              decision-making are different.
     who work tirelessly for the well-being of patients
     and communities here and around the world.               Pharmacists and other healthcare providers can
                                                           consider the following approaches as they leverage
                                                           opportunities to influence the “moveable middle” from
                                                           vaccine hesitant to confident.
     RACINES LOCALES. PORTÉE MONDIALE.                     1. Weigh the risks. With the hesitancy conversation
              TOUCHE HUMAINE.                              having shifted so much towards safety it’s important
                                                           to help the public weigh the risks of getting vaccinated
                                                           against the risks of COVID-19. The risk of dying or
          LOCALE ROOTS. GLOBAL REACH.
                                                           being hospitalized due to COVID-19 is much greater,
                HUMAN TOUCH.                               and it becomes astronomically greater in times of high
                                                           community transmission.
                                                           2. Appeal to social motives or other drivers. Evidence
                                                           demonstrates that appealing to the social responsibility
                                                           of protecting others can be a driver for vaccination.
                                                           Another driver might be to identify what the individual
                                                           is missing since the pandemic began, such as gathering
                                                           with relatives or attending social events. Help people
                                                           understand that the quickest way to get back to
                                                           normalcy is for 70 to 80 per cent of the population to
                                                           be vaccinated.

19   // Neighbourhood Pharmacy Gazette // Spring 2021                                          neighbourhoodpharmacies.ca
INSIGHTS: VACCINE HESITANCY

3. Consider the influencer. Healthcare providers are                and trust is very personal. Key influencers that
key influencers for vaccine uptake because of their                 build confidence may include community elders,
trusted relationships with patients. However, other                 faith-based leaders, family members or public
variables that may play into vaccine hesitancy include              figures.
race, gender, age, socioeconomic status and political               4. Ensure it’s easy. Accessibility can play a tremendous
beliefs. Trust is the cornerstone to build confidence,              role in nudging people to get vaccinated. Pharmacies
                                                                    are an ideal location to increase uptake, with
                                                                    convenient access to a healthcare provider who can
     Resources to help                                              educate, build confidence and help identify trusted
     healthcare providers                                           influencers in their communities.
     support vaccine                                                   At the time of writing this we are slowly emerging
                                                                    from a third wave in some provinces and people
     acceptance and uptake:                                         continue to die from COVID-19 at alarming rates across
     • 19tozero (a coalition of multi-disciplinary experts)         the country. Combating vaccine hesitancy needs to be a
                                                                    full-time job, right now. Together, we have a lot of work
     • CANVax (from Canadian Public Health Association)
                                                                    to do. And together, we “have a shot” at getting it done.
     • Centre for Effective Practice
                                                                    1. Andre FE, Booy R, Bock HL, et al. Vaccination greatly reduces disease, disability, death and
     • Health Canada                                                inequity worldwide. Bulletin of the World Health Organization. 2008 Feb. 86(2):81-160. https://
                                                                    www.who.int/bulletin/volumes/86/2/07-040089/en/ (Accessed May 2021)

                                     CUE THE SPOTLIGHT!
                                       Let’s generate some good news and applaud the
                                       achievements of two individuals who go above and
                                       beyond for the profession of community pharmacy.
                                                        Nominate a deserving recipient for the:
        ABOUT THE AWARDS
                                                           • Len Marks Pharmacy Advancement Award
       The Len Marks Pharmacy                                  • Distinguished Associate of the Year Award
       Advancement Award recognizes an
       individual whose passion for the advancement
       of pharmacy helps lead change in the areas of                                      DEADLINE OF JULY 30, 2021
       education, pharmacy practice, advocacy or collaboration.
       The award was established in memory of pharmacist Len
       Marks, who was an advocate for community pharmacy.

       The Distinguished Associate of the Year Award honours an
       associate partner who displays extraordinary commitment to
       Neighbourhood Pharmacies’ initiatives and/or committees,
       while helping advance community pharmacy.

20   // Neighbourhood Pharmacy Gazette // Spring 2021                                                                                neighbourhoodpharmacies.ca
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