USG COMPARISON GUIDE 2021 - University System of Georgia
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Table of Contents Spotlight on 2021....................................................................................................................................3-4 USG Healthcare Plan Surcharges................................................................................................................5 Making Changes to Your Benefits...............................................................................................................6 USG Well-being.......................................................................................................................................7-9 Accolade.................................................................................................................................................10 2021 Premium Rates for Active Employees...............................................................................................11 2021 Premium Rates for Pre-65 Retirees...................................................................................................12 2021 Healthcare Benefits at a Glance..................................................................................................13-17 CVS Pharmacy....................................................................................................................................18-20 HMO Service Area by County....................................................................................................................21 Kaiser Permanente..............................................................................................................................22-24 Anthem...............................................................................................................................................25-26 Flexible Spending Accounts......................................................................................................................27 Health Savings Accounts.....................................................................................................................28-29 Employee Assistance Program (EAP)........................................................................................................30 Dental .....................................................................................................................................................31 Vision .....................................................................................................................................................32 Life Insurance..........................................................................................................................................33 Disability Insurance .................................................................................................................................34 USG Accident Plan ..................................................................................................................................35 USG Hospital Indemnity Plan ..............................................................................................................36-37 USG Critical Illness Plan......................................................................................................................38-39 USG Legal Plan........................................................................................................................................40 Identity Protection ...................................................................................................................................41 Pet Insurance ..........................................................................................................................................42 Purchasing Power ...................................................................................................................................43 USG Perks at Work...................................................................................................................................44 USG Retirement...................................................................................................................................45-48 Important Numbers ......................................................................................................................49-50 2
Spotlight on 2021 The University System of Georgia (USG) is composed of 26 higher education institutions, including four research universities, four comprehensive universities, nine state universities and nine state colleges, as well as the Georgia Public Library Service. Your benefits are provided through USG. We know that USG benefits are important to you and your family. They offer protection, peace of mind and comfort ― and you want to make the most of them. Your life changes and your needs change, so it’s always a good idea to review your options so you can make smart benefit choices. USG Healthcare Changes N ew for 2021: Personalized health For 2021, there will be no plan design changes to the and benefits support with Accolade healthcare plans. There will be a slight $3–$10 (or 1%–2%) Starting January 1, 2021, employees and all covered increase in premiums for employees enrolled in coverage dependents enrolled in an Anthem plan, will have an for the family tier to align premiums with the other tiers. Accolade Health Assistant. Your Accolade Health Assistant will help you with things like finding a provider, Healthcare and Pharmacy questions requesting an ID card or understanding a claim and/or healthcare bill. Additionally, Accolade’s registered nurses Beginning January 1, 2021, Accolade will be your single and clinicians will help you navigate your more complex point of contact for all of your healthcare and pharmacy healthcare concerns, like understanding a diagnosis or questions. Employees enrolled in an Anthem healthcare treatment plan, coordinating care and/or connecting you plan will receive a new ID card for 2021. Your plan with the help you need to manage a condition. information will remain the same, but Accolade will replace the Anthem member services number on the back of your As your single point of contact, your Accolade Health ID Card. For questions prior to that, call the number on the Assistant will simplify your healthcare and benefit back of your ID card. experience – helping you to save time, receive better care and get the most of out your USG healthcare benefits. Anthem Appeal Process Need help after hours? Accolade also has a 24/7 nurse line to ensure you get the right care, at the right place, when you The appeals process must be followed for any medical need it. claims in question. Once all appeals are exhausted through Make sure your personal contact information is updated Anthem, decisions will be considered final and will not be when you enroll. Your information will always be eligible for further review. confidential, and you can opt-out at any point. Pharmacy Benefits N ew for 2021: Livongo makes The formulary can change throughout the year, so it’s a managing your health easier good idea to periodically check your medications against the approved drug list. Employees enrolled in an Anthem healthcare plan don’t have to manage their well-being journey alone. In addition to a To view the current formulary: new diabetes prevention program, USG will also offer new • Visit the USG Benefits Pharmacy website, weight management and diabetes care management usg.edu/hr/benefits/2021_benefits/pharmacy programs for those who qualify. or download the CVS Caremark app. • Diabetes Management: personalized support that • Visit the Kaiser Permanente website at helps you understand your blood sugar, develop healthy my.kp.org/usg/ or download the KP app. lifestyle habits and improve glycemic control. • Diabetes Prevention Program: fully CDC-recognized program that helps you focus on lifestyle change(s) to prevent diabetes. • Weight Management: evidence-based program that helps you lose weight by focusing on lifestyle change(s). 3
Spotlight on 2021 InfoArmour: New name, same coverage InfoAmour is changing its name to Allstate Identity Protection. If you are currently enrolled, your coverage will continue under the “Pro Plus plan” and no additional action is required. Identity theft remains a real threat in our day-to-day digital lives. If you are not currently enrolled, but you want more information about how to add a layer of protection through the Identity Theft plan, please visit MyAIP.com or call 1-800-789-2720. CAPTRUST CAPTRUST provides unbiased financial and retirement advice, at no additional cost to you. Connect with an independent CAPTRUST financial advisor to see if you are on track to achieve your financial goals - plus earn $20 in well-being credits when you complete an appointment. Whether your retirement savings are with AIG, Fidelity, TIAA or TRS, visit captrustadvice.com/usg or call the advice desk at 1-800-967-9948 to get started. 4
USG Healthcare Plan Surcharges Tobacco surcharge Working spouse surcharge Employees enrolled in a USG healthcare plan must certify To keep costs as low as possible for all of our employees their spouse and their covered dependents' (age 18+) and the State of Georgia’s taxpayers, the University System tobacco user status upon initial enrollment and annually of Georgia will apply a $100 per month working spouse for each enrollment period. Employees who certify that surcharge for employees who choose to cover their they are a tobacco user will incur an additional $100 per spouse under a USG Healthcare plan, if the employee’s month for each tobacco user age 18+. Additionally, spouse works for another employer and receives an offer employees who do not complete their tobacco user of coverage from that employer. certification through OneUSG Connect- Benefits will be The Working Spouse Surcharge applies if your Spouse: subject to the $100 surcharge. • works for any employer other than the University ‘Tobacco user’ refers to the use of tobacco products System of Georgia and has an offer of other within the past 3 consecutive months, but does not include coverage from that employer where the employer religious or ceremonial use of tobacco. The term ‘tobacco makes a contribution to the cost of the healthcare products’ refers to any tobacco product including coverage. Non-USG employers include private sector cigarettes, cigars, pipes, all forms of smokeless tobacco, organizations, the State of Georgia and/or other clove cigarettes, and any other smoking devices that use government agencies. tobacco, such as hookahs, or simulate the use of tobacco, The Working Spouse Surcharge does not apply such as electronic cigarettes. if your Spouse: • works for the University System of Georgia or Resources to help you quit is not covered by the USG Healthcare plan We know it's not easy to quit, but we'll give you the support • is covered under COBRA and/or is eligible or enrolled you need. Therefore, a reasonable alternative is made in Medicare or Tricare available during the certification process for individuals who want to become non-tobacco users. The opportunity • is unemployed, self-employed or ineligible allows 90 days to complete a tobacco cessation program. for healthcare coverage Tobacco cessation programs are available at no cost to you and your dependents. Please contact these helpful • has healthcare available through his or her employer resources to help you quit: but the employer does not contribute to insurance. • Georgia Tobacco Quit Line: 1-877-270-7867 During benefits enrollment, employees who elect to cover a spouse in the USG Healthcare plan will be required • Kaiser Permanente: 1-866- 862-4295 to complete the working spouse certification through • Virgin Pulse: Schedule by going to the USG Well-being OneUSG Connect – Benefits. This certification is required platform. Select Programs > Coaching by phone with upon initial enrollment and annually during each open Virgin Pulse > Start Now > Be Tobacco-Free. enrollment period. Employees who cover a spouse with an offer of other coverage or who do not certify their working If you become a non tobacco user or complete a cessation spouse status will have the $100 surcharge applied. No program, you must update your tobacco user status with refunds will be given. OneUSG Connect - Benefits, within 90 days of your If you have questions or need to update your surcharge cessation election. No refunds will be given. certifications, please visit oneusgconnect.usg.edu or call the OneUSG Connect – Benefits Call Center at 1-844-5-USGBEN (1-844-587-4236). 5
Making Changes to Your Benefits Generally, after your initial benefit elections, you can only Note: you may be required to provide documentation to change your benefit elections during the Open Enrollment support the Life Event change and dependent status, period, unless you experience a qualifying life event, if adding new dependents. defined by IRS 125 guidelines. The most common life events are listed below: Protect those who matter • Birth and adoption of a child (including stepchildren and legally placed foster children) As an active benefits-eligible employee, working 30+ hours per week, you can cover your eligible dependents. • Death of a covered dependent Eligible Dependents*: • Marriage or divorce • Your legal spouse • Change in employment status that impacts benefits eligibility (for covered employee and eligible dependents) • Your natural, adopted or stepchildren, up to age 26 • Your disabled child(ren), over the age of 26 For a complete list of qualifying life events and with proof of disability documentation required to make a change, visit oneusgconnect.usg.edu *H ealthcare, Dental, Vision, Life and Disability. Some other voluntary plans have additional eligibility criteria. Documentation is required to add dependents to your coverage. Common examples include a How to Make Benefit Changes marriage certificate, birth certificate, income tax return and/or joint utility. Visit oneusgconnect for a complete list of requirements. If you experience a qualifying life event, benefit updates must be completed within 30 days of the life event. Visit oneusgconnect.usg.edu, select Manage My Benefits, and click the Change Your Coverage tile. C all OneUSG Connect - Benefits Call center at 1-844-587-4236. 8am - 5pm, EST, Monday - Friday OneUSG Connect - Benefits Call Center has translation services at 1-844-587-4236 The OneUSG Connect - Benefits Call Center offers translation services for all calls, in over 160 languages. A Customer Care Representative will contact an interpreter by phone, remain on the line during the entirety of your phone call, and be available if any follow-up calls are required. Our interpreters are available during all hours that the OneUSG Connect - Benefits Call Center is operating. All you need to do is call the OneUSG Connect - Benefits Call Center, and ask for an interpreter. Our Customer Care Representative will take care of the rest! 6
USG Well-being The 2021 program will continue to offer a $100 well-being credit, as well as an expanded list of activities to earn the credit. USG Well-being will ensure members have access to resources surrounding diabetes education, prevention and management as well as weight loss programming for those who qualify. This year employees and spouses must complete the health assessment to participate in earning well-being credits. Complete healthy activities by Sept. 30, 2021. To receive the credit, you must be a current full-time employee or spouse enrolled in a USG healthcare plan during the pay period in which the credit is paid. The well-being credit is only available to employees and spouses covered by a USG healthcare plan. USG has partnered with Virgin Pulse for well-being services. Your health information is confidential and will not be shared with USG. The USG Well-being program is entirely voluntary and confidential. Have a question about your privacy or other details of the program? Find answers in the FAQ, which is available at usg.edu/well-being. You can also read the Virgin Pulse privacy policy at virginpulse.com/privacy-policy. Choose your path to better health Activity tracking – Earn $10 USG Well-being provides you with a variety of tools that Track 10,000 steps for 20 or more days in a month to earn make it easy for you to incorporate healthy habits into $10 each month, up to five times! If you use a wearable your daily life. You can search for the topics and programs device or fitness app, you can sync it and watch your that most interest you. Choose from tracking your daily steps add up automatically. If you are new to USG Well- healthy habits, participating in wellness challenges, being or never connected a device before, you can also utilizing financial or health coaching, joining community earn $5 for syncing! Devices and apps include Fitbit, events and more. Garmin, Apple Health, MapMyFitness, Jawbone, Misfit, Moves, Runkeeper, and Withings. Earning period: Jan. 1, 2021 - Sept. 30, 2021. NEW! Health assessment This year employees and spouses must complete the Financial coaching – Earn $20 health assessment to participate in earning well-being credits. Answer questions about your daily nutrition, Complete a financial coaching appointment at no cost. exercise, sleep and general health habits, emotional state Get answers to your financial questions and become better and coping strategies.You’ll see your results and be able to prepared for your future. Appointments are offered with measure the improvements to your well-being over time. CAPTRUST, Fidelity, TIAA and AIG Retirement. Mention you are a USG Well-being participant. Note that calls for balance Answer questions online or on your mobile device to get inquiries are not eligible for credit. Earning period: Oct. 1, feedback and insights about your health. 2020 – Sept. 30, 2021. USG has partnered with Virgin Pulse for the well-being CAPTRUST: 1-800-967-9948 services. Your health information is confidential and will Fidelity: 1-800-343-0860 not be shared with the USG. Earning period: Oct. 1, 2020 TIAA: 1-800-732-8353 – Sept. 30, 2021. AIG Retirement: 1-866-279-1444 Here is how to get active on the 2021 platform: Employees: Register or sign in through One USG Connect - Benefits at oneusgconnect.usg.edu > click on Manage My Benefits > click on the USG Well-being tile from the home page. Spouses: Register or sign in through ourwellbeing.usg.edu You can also do it all from the app! Download the app by searching for Virgin Pulse on the App Store® or Google Play™. 7
USG Well-being (Cont.) Phone coaching – Earn $25 Money Monday – Earn $5 One-on-one expert guidance and support Participate in Money Monday, a monthly financial education workshop. Earn $5 for each workshop, up to Complete four or more Virgin Pulse coaching calls at no five times. You can participate in as many webinars as cost. Coaching offers the opportunity to work with an you wish! Visit usg.edu/well-being under “events” expert and develop a plan to support you in nutrition, to register. Earning period: Oct. 1, 2020 – Sept. 30, 2021. weight management, stress, diabetes management, This workshop provides: pharmacy, or various other topics. Talk with a coach when it works for your schedule. Earning period: Oct. 1, 2020 – • Guidance to employees who may be stressed about Sept. 30, 2021. economic conditions, market fluctuations and personal finances. • Virgin Pulse: Schedule by going to The USG Well-being platform. Select Programs > Coaching by phone with • Education about benefits in the context of personal Virgin Pulse > Start Now > Choose the type of coaching financial planning, including saving, investing, debt that's best for you. management and planning for the unexpected. Community and local events – JOURNEYS®– Earn $10 Earn $10 Complete a Journey (Digital Coaching) and earn $10 for each journey, up to three times. Reaching a personal Record on the programs page any volunteer work or health goal starts with a single step. Journeys® are daily, participation in a community event and earn $10 for self-guided courses to help you build healthy habits. You each activity, up to two times. Earn well-being credit for can use the Virgin Pulse digital coaching tool to make volunteering, participating in events such as a community changes to your health and build daily habits, one step at 5K run/walk, or other events of your choosing—any a time. Get a motivation boost, read evidence-based tips activity where you feel you donate your time and give back and start experiencing real results. Earning period: Oct. 1, to your community counts. Additional examples include 2020 – Sept. 30, 2021. donating blood, helping out at a local homeless shelter or packing food at a food pantry. Note that the activity does Choose from titles such as Make Time for Play, Get Strong not need to be physically demanding. Earning period: Oct. at Home, Bedtime Game Plan, Go Lean to Get Lean, and 1, 2020 – Sept. 30, 2021. dozens more. You’ll find that changing habits doesn’t have to be hard, and trying something new can be fun. Flu shots – Earn $10 Stay healthy and help prevent the flu with an annual vaccine. Get well-being credit if you receive a flu shot. Earning period: Oct. 1, 2020 – Sept. 30, 2021. • The flu shot is available at no cost for employees, spouses, and dependents on a USG healthcare plan. • Flu shots are covered at 100% when received at a plan pharmacy, doctor’s office, or retail health clinic. • Anthem members: Use your Anthem ID card. • Kaiser Permanente members: Receive a flu shot at any Kaiser Permanente facility. • Receive a flu shot at your local pharmacy or retail health clinic. 8
USG Well-being (Cont.) Well-being Wednesday – Earn $5 Daily cards – Earn $5 Participate in Well-being Wednesday, a monthly health Complete 20 or more daily cards in a month and earn and well-being education workshop. Earn $5 for each $5, up to three times. Daily cards are personalized workshop, up to five times. You can participate in as many recommendations, information and inspiration that exist webinars as you wish! Visit www.usg.edu/well-being on your home page online and in the app. Earning period: under “events” to register. The various workshops will Jan. 1, 2021 - Sept. 30, 2021. raise awareness about health, stress and disease to motivate you to make essential changes that will reduce health risks and enhance your life quality. Earning period: NEW! Weight Management and Oct. 1, 2020 – Sept. 30, 2021. Diabetes Support - Earn $50 Complete 16 weeks or more of a USG approved diabetes USG challenges – Earn $20 or weight management program. These programs will help you reach your health goals, whether losing weight, Join a USG challenge and track your steps at least once a gaining energy or improving your overall health. Earning week for each week of the challenge to earn $20, up to period: Jan. 1, 2021 - Sept. 30, 2021. twice a year. Challenges are a fun way to focus on a new healthy habit or get in more physical activity. They will be • Anthem members: Livongo added throughout the year. Earning period: Jan. 1, 2021 - • Kaiser Permanente members: Omada Sept. 30, 2021. Invite USG friends – Earn $5 NEW! Biometric Screening – Earn $50 Get well-being credit if you complete a biometric Invite at least five USG friends to participate in USG Well- screening. Knowing where you stand is an essential first being and earn $5. Your invitees can participate in step toward improving your health. Blood cholesterol, challenges, digital coaching, activity tracking and more. blood glucose and body composition measurements are The credit is only available to new participants or anyone critical health numbers that can help determine your that has not earned it in previous years. Earning period: cardiovascular disease and diabetes risk. Annual Jan. 1, 2021 - Sept. 30, 2021. monitoring helps you stay on top of any risks you may have. Complete an onsite biometric screening to learn Healthy habits – Earn $5 essential health numbers and keep track of your health over time. Earning period: Oct. 1, 2020 – Sept. 30, 2021. Track healthy habits for 20 or more days in a month to earn $5, up to five times. Habits include staying organized, drinking water, keeping good posture, bringing your lunch to work and more. Earning period: Jan. 1, 2021 - Sept. 30, 2021. Note: To receive credits for activities completed through Kaiser Permanente, you must sign your Wellness Program Agreement each year. Visit kp.org/engage, sign in and accept the agreement. 9
Accolade Navigating your health and benefits When YOU ask Accolade, is easy. Just ask Accolade. you will experience: Starting January 1, 2021, employees enrolled in an Reduced stress — They help you coordinate necessary Anthem healthcare plan will contact Accolade for all of services for a smoother health care experience. their healthcare and pharmacy questions. Your Accolade Health Assistant will take the time to get to know you Time and money savings — They answer benefits and claims and understand your needs, while partnering with a team questions and help you access the right care at the right time. of nurses and benefits specialists to help support you Increased knowledge — They educate you and your family on each step of the way and guide you to the right care. the best use of your benefits and how to better manage costs. Additionally, your Health Assistant helps with ID cards, finding a doctor, benefit coverage questions and more. Occasionally, your Health Assistant may check in with you to make sure you and your family are doing well and are accessing the care you need. Whether it is following up on a doctor’s visit or hospital stay, or understanding and following a treatment plan, your Health Assistant is here to help you navigate your healthcare and make the best decisions possible. Accolade is completely confidential and takes the hassle out of benefits for USG employees. Health or benefits questions? Ask Accolade. Call your You can ask your Health Assistant Accolade Health Assistant or nurse at 866-204-9818, questions like these: Monday through Friday, 8AM to 11PM ET (nurses also available after hours), visit member.accolade.com, or download the Accolade mobile app. What other benefit programs might help me? After-hours support Get the help you need, when you need it. Connect with your When am I eligible for benefits election? Accolade Health Assistant Monday through Friday, 8AM to 11PM ET, or speak with a nurse after hours, or on weekends I was just diagnosed with diabetes - now what? and holidays. Accolade’s 24/7 nurse line will triage you or your covered family member to the right level of care. They’ll keep your Accolade nurse in the know, so they can follow up Why was I billed for this test? with you the next business day to make sure you received the care you need and understand any next steps. Can you help me find an in-network provider? What questions should I ask my doctor? Accolade does not practice medicine or provide patient care. It is an independent resource to support and assist you as you use the healthcare system and receive medical care from your own doctors, nurses and healthcare professionals. If you have a medical emergency, please contact 911 immediately. © 2020 Accolade. All rights reserved. All product names, logos, and brands are the property of their respective owners. 10
Accolade (Cont.) m anthem.co Personalized Health and Member Accolade ccolade.c tee member.a s not guaran seline m University Syste fits of Georgia Bene of this card doe Accolade Nur ile Tra sion Wh Posses for benefits. r Local Coverage lth Subs Benefit Support ctly with you You. Centered on eligibility Mental Hea ers : File all claims dire . Ple ase submit all tific atio n Provid Blue Shield plan Pre Cer Blue Cross the 3 digit prefix tha t card. Provider Services front of the claims withthe member ID on the Pharmacy Service precedes submit claims at: Providers ity.com MPLE www.avail JOE A SA nline.c University System livehealtho directl of Georgia Benefi *Contracts : ts Cross a Member ID SP OV $35 Can’t find your card? JOE A SAMP Anthem Blueand Blue Centered on You. e $35 Blue Cross license Urgent Car Member ID: LE 789 UIK123456 104 BOR090M 102 OV $20 ER $250 Poss essi0 on of FAM DED $2250 anthem.com Independent Anthem Association. e claim Group: 004336 IND DED $75 eligibility this for/60% card does not guar administrativ financi UIK123456789 Plan Code Coins In/O ut 90% bene fits. ante e Accolade Mem assume any ADV Providers: File member.accol ber Service* 1-866-204-98 Group: RxBIN RX1428 Blue Cross Blueall claims directly with ade.com* 18 RxPCN your Local Accolade Nurs tification Plan Code BOR090M10 claims with the Shield plan. Please subm eline* uire precer 4 Coverage Whil issions req RxGRP precedes the 3 digit prefix that it all 1-86 hospital adm1-80 6-204-9818 There’s no need to worry — you can request a e RxBIN 102 OV $20 member ID on Mental Health Trav Alleling RxPCN ER $250 Medical SP OV $35 Providers subm the front of the Sub Pre Certification stance Abu 0-810-2583 004336 Urgent Care $35 www.availity.c it claims at: card. 12/15/2020 se 1-800-29 2-2879 RxGRP ADV IND DED $750 om Provider Serv 1-800-233-57 Medical Coins In/Out FAM DED $225 ices 65 RX1428 Pharmacy Serv replacement card and print a temporary ID card. 90%/60% 0 Georgia cess ices* 1-800-676-25 Blue Open Ac 83 System of ® 1-877-362-39 University 22 POS livehealthonlin Starting January 1, 2021, connect with your University Sys *Contracts direce.com tem of Georgia tly with grou p Anthem Blue Cross and Blue Blue Cross and Shiel Blue Shield Healt d is the trade name of 9 Independent Accolade Health Assistant to request a new ID card. licens hcare Plan Blue Open Acc Association. Anthe ee of the Blue Cross and of Georgia, Inc. ess All hospital adm administrative m Blue Cross Blue Shield claims payment and Blue Shield provid assume any financ es POS ® issions require precertificatio servic ial risk or obliga es only and does not tion with respe n Call 1-866-204-9818, visit member.accolade.com or 12/15/2020 ct to claims. download the Accolade mobile app. - please fix 9 To print a temporary ID card: Keep your ID card handy 1. Visit member.accolade.com and click on the Anthem Medical Plan tile. on your mobile device. - please fix 2. Click on the Program Website button to visit your RX142 RX142 When you download the Accolade Anthem portal. ! ! mobile app you can view, email or fax your ID card to your provider whenever 3. Select the Customer Support link in the top right or wherever you are. corner of your screen. 1. Download the Accolade mobile 4. Choose the Print temporary ID card link. app on the App Store or 5. Use the drop-down box to select the name of the Google Play and register or log in. person who needs a temporary ID card. The system will display the temporary ID card for the selected 2. Click on Profile member as a PDF embedded in the page. 3. Select Benefits Cards 6. Select the print icon that appears within the PDF to print your temporary card. It’s important to remember 4. Click + to Add your benefits card that your temporary ID card expires after 30 days. 5. Select which type of card to add The temporary ID card is not meant to replace your (Medical, Rx, etc.) permanent ID card. 6. Snap a photo of the front and back of the ID card, and click Save! How to find a doctor or other provider — Accolade makes it easy. For Anthem members: Starting January 1, connect with your Accolade Health Assistant for help. They know your benefits inside and out and can help you find an in-network provider with ease. 1. Call 1-866-204-9818, visit member.accolade.com or 2. From the online portal or mobile app, click on Find Care download the Accolade mobile app. to search for a nearby provider who is right for you. No need to confirm your plan type — the Accolade Find Care tool knows your plan and will only show providers in your network. 11
Start Your Livongo Journey Today, A New Benefit Offered for Anthem Members What is Livongo: Livongo is a new healthcare plan benefit at no additional cost to you that combines advanced technology, coaching, and support for weight and mental health to help you live a healthier life. Diabetes Management: Make Who can join: diabetes management easier. The program is offered at no additional cost to qualified • Connected meter and real-time insights employees, pre-65 retirees and their spouses who are enrolled in one of the USG Anthem healthcare plans. • Unlimited strips shipped right to you • 24/7 support from expert coaches What you get: • You may also receive a smart scale and/or Advanced technology. Get a new blood glucose meter blood pressure monitor (depending on your with unlimited strips and lancets. It’s all at no additional health status) cost to you. Track your progress and manage your health in the Livongo app. Diabetes Prevention: Lower your Better health monitoring. Livongo’s connected devices automatically upload your readings right to your app. risk of developing type 2 diabetes. You’ll also get personalized tips to support you on your • Connected smart scale health journey. • Unlimited one-on-one coaching Expert support when you need it. Expert health coaches are ready to help, on your terms. Get tips on • Community support & more managing your blood sugar, healthy eating, weight, blood pressure and more. Weight Management: Take the USG Well-being: For participants in USG Well-being, guesswork out of weight loss. by completing 16+ weeks of Weight Management, Diabetes Prevention Program (DPP) or Diabetes • Connected smart scale Management, you can earn a $50 well-being credit • Unlimited one-on-one coaching (1x/year). Remember, this year employees and spouses must complete the health assessment to participate • Mini guided challenges & more in earning the well-being credits. Note: that only active employees and spouses on a USG healthcare plan can earn the credit. To sign up or to learn more about this program, visit well.livongo.com/USGBENEFITS or you can call Livongo Member Support at (800) 945-4355 and have your registration code “USGBENEFITS” ready. 12
2021 Premium Rates for Active Employees 2021 Monthly Plan Costs Kaiser Consumer Comprehensive BlueChoice HMO Permanente Choice HSA Care HMO Employee Only $81.86 $187.96 $222.98 $170.66 Employer $459.16 $459.98 $460.05 $381.22 Total Rates $541.02 $647.94 $683.03 $551.88 Employee + Child(ren) $173.52 $364.50 $427.54 $327.40 Employer $800.32 $801.79 $801.91 $665.98 Total Rates $973.84 $1166.29 $1229.45 $993.38 Employee + Spouse $202.44 $425.26 $498.80 $381.96 Employer $933.70 $935.41 $935.56 $776.99 Total Rates $1136.14 $1360.67 $1434.36 $1158.95 Family $283.18 $603.94 $709.20 $545.68 Employer $1339.88 $1339.88 $1339.89 $1109.96 Total Rates $1623.06 $1943.82 $2049.09 $1655.64 Action Required! If you enroll in a USG healthcare plan in 2021, you’ll need to certify you and your enrolled dependents’ (age 18+) tobacco user status. Additionally, if you choose to cover a spouse, you’ll also need to certify the status of your working spouse. (The working spouse surcharge does not apply to retirees.) Employees who certify their tobacco use or working spouse status, will have an $100 surcharge applied each month for each covered member. Additionally, the surcharges will be applied for employees who do not complete their surcharge elections. Important Note: Surcharge Certifications Please be advised that when you certify your tobacco use or working spouse status, you are attesting that the information is true and correct to the best of your knowledge. USG expects employees to uphold the highest standards of intellectual honesty and integrity, in compliance with the USG Ethics policy. Therefore, you should respond honestly in regards to your status. If you knowingly and willfully make a false or fraudulent statement to the University System of Georgia regarding your insurance coverage, you may be subject to criminal prosecution. Under state law (at O.C.G.A. Section 16-10-20), if you are convicted, you shall be punished by a fine no more than $1,000 or by imprisonment for no less than one nor more than five years, or both. 13
2021 Premium Rates for Pre-65 Retirees 2021 Monthly Plan Costs Consumer Comprehensive BlueChoice Kaiser Non-Medicare Eligible Permanente Choice HSA Care HMO HMO Non-Medicare Retiree Only $81.86 $187.96 $222.98 $170.66 Non-Medicare Spouse Only $120.58 $237.30 $275.82 $211.30 Child(ren) $91.66 $176.54 $204.56 $156.74 Non-Medicare Retiree + 1 Child(ren) $173.52 $364.50 $427.54 $327.40 Non-Medicare Spouse + 1 Child(ren) $212.24 $413.84 $480.38 $368.04 Non-Medicare Retiree + Non-Medicare Spouse $202.44 $425.26 $498.80 $381.96 Family (Non-Medicare Retiree + Non-Medicare $283.18 $603.94 $709.20 $545.68 Spouse + Child(ren)) Family (Non-Medicare Retiree + Child(ren)) $173.52 $364.50 $427.54 $327.40 Family (Non-Medicare Spouse + Child(ren)) $212.24 $413.84 $480.38 $368.04 2021 Monthly Plan Costs Kaiser Consumer Comprehensive BlueChoice Pre-65 Medicare Eligible Permanente Choice HSA Care HMO HMO Pre-65 Medicare Retiree or Pre-65 Medicare Spouse Only or $81.86 $164.46 N/A $135.22 Pre-65 Medicare Child +26 yrs old Pre-65 Medicare Retiree or $173.52 $341.00 N/A $291.96 Pre-65 Medicare Spouse + Child(ren) Non-Medicare Retiree + Pre-65 Medicare Spouse $163.72 $352.42 $498.80 $305.88 Pre-65 Medicare Retiree + Pre-65 Medicare Spouse $163.72 $328.92 N/A $270.44 Family (Non-Medicare Retiree + $255.38 $528.96 $709.20 $462.62 Pre-65 Medicare Spouse + Child(ren)) Pre-65 Medicare Retiree + Non-Medicare Spouse $202.44 $401.76 N/A $346.52 Family (Pre-65 Medicare Retiree + $294.10 $578.30 N/A $503.26 Non-Medicare Spouse + Child(ren)) Family (Pre-65 Medicare Retiree + Child(ren)) $173.52 $341.00 N/A $291.96 Family (Pre-65 Medicare Spouse + Child(ren)) $173.52 $341.00 N/A $291.96 Family (Pre-65 Medicare Retiree + $255.38 $505.46 N/A $427.18 Pre-65 Medicare Spouse + Child(ren)) Important Note: Important Note: All Pre-65 Medicare eligible retirees and dependents If you would like to review the total cost of your will remain on the USG healthcare plans until they healthcare plan, including the employer contribution, reach age 65. At age 65, they will move to the Aon please visit the USG website: usg.edu/hr/benefits. Exchange where Medicare will become primary. 14
2021 Healthcare Benefits at a Glance Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO In-network Out-of-network In-network Out-of-network In-network In-network Lifetime maximum Unlimited Unlimited Unlimited Unlimited Deductible: All services are subject to the deductible unless otherwise indicated. Individual single $2,200 $4,400 $750 $2,250 coverage Employee + 1 (spouse or $4,400 $8,800 $1,500 $4,500 None None child) Employee + 2 or more $4,400 $8,800 $2,250 $6,750 covered members Once individual deductible is met, Once individual deductible is met, claims will pay at 90%. For a family, claims will pay at 80%. this can be met in any combination. Notes For a family, the deductible must However, the family deductible does N/A N/A be met in total before the plan not have to be satisfied for persons pays at 80%. meeting their individual deductible of $750 to have claims paid at 90%. Maximum annual out-of-pocket limit Individual single $3,700 $7,400 $1,750 $5,250 $5,500 $6,350 coverage Employee + 1 (spouse or $7,400 $14,800 $3,500 $10,500 $9,900 $12,700 child) Employee + 2 or more $7,400 $14,800 $3,500 $10,500 $9,900 $12,700 covered members Member copays for office visits, This includes the maximum annual Member deductible, copays, and inpatient admissions and emergency Member copays for deductible. In- and -out-of-network coinsurance apply toward the room services apply toward the physician office visit services, coinsurance amounts accumulated annual medical out-of-pocket Notes remain separate. Both medical limit(s). The prescription drug annual medical out-of-pocket inpatient admission, ER visits, and limit(s). The prescription drug Rx copays apply toward the annual and pharmacy coinsurance apply benefits have a separate benefits have a separate out-of-pocket. toward the out-of-pocket limit. out-of-pocket limit. See page 18. out-of-pocket limit. See page 18. Pre-existing conditions Not Applicable Not Applicable Not Applicable Not Applicable Out-of-state/out-of-country coverage In-network coverage that is out-of-state utilizes the Emergency Care only You’re covered for emergency and BlueCard national program. Out-of-country uses urgent care anywhere in the world. Blue Cross Blue Shield Global Core at 1-800-810-2583. Call the new Away From Home Travel Line from both inside and outside the U.S. at 1-951-268-3900 for assistance before, during and after travel. Primary Care Physician/referral required No No Yes No Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance billing unless otherwise stated. Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year. Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente, independent specialists. Note: All Anthem Blue Cross and Blue Shield healthcare plans and the Kaiser Permanente HMO cover the surgical extraction of impacted wisdom teeth only, and claims should be filed with your medical benefits. 15
2021 Healthcare Benefits at a Glance (Cont.) Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO In-network Out-of-network In-network Out-of-network In-network In-network Physician services provided in an office or virtual setting Primary Care Physician Visit 80% 60% 100% after $20 copay per visit; 60% Plan pays 100% after Plan pays 100% after $20 not subject to deductible; $35 copay copay $20 copay applies to office visit service only Retail Health Clinics Plan pays 100% after N/A Plan pays 100% after 80% N/A N/A $15 copay $15 copay LiveHealth Online Visit 80%; $59 Plan pays 100% for the first Plan pays 100% for the first N/A Plan pays 100%; prior to N/A 3 visits; then 100% after 3 visits; then 100% after no visit limit deductible $15 copay per visit $15 copay per visit Wellness/Preventive Care* (Calendar Year) Not covered; noncovered charges Paid at 100%; Paid at 60%; Paid at 100%; not subject do not apply to not subject not subject to Plan pays 100% Plan pays 100% to deductible annual deductible or to deductible deductible annual out-of-pocket maximum Routine Eye Exam with Ophthalmologist or Optometrist Not covered; Paid at noncovered charges Paid at 60%; Plan pays 100% 100%; not Paid at 100%; not subject do not apply to not subject to Not covered after $35 copay subject to to deductible annual deductible or deductible to Optometrist deductible annual out-of-pocket maximum Specialist Visit 80% 60% 100% after $35 copay per 60% 100% 100% visit; not subject to after $70 copay after $35 copay deductible; $35 copay applies to office visit service only Laboratory Services 80% 60% 90% 60% 100% 100% covered in when lab is when lab is LabCorp when lab is LabCorp Kaiser Permanente medical LabCorp office; $100 copay in outpatient setting Maternity Care 80% 60% 90% after an initial visit 60% All physician charges related Prenatal and first copay of $20; not to prenatal, delivery and postpartum visit subject to deductible; postpartum care covered at covered at 100% no copays charged for 100% after an initial copay of subsequent visits $70 at first office visit Surgery In-Office 80% 60% 90% 60% 100% 100% after $35 copay after $70 copay in Kaiser Permanente medical office; $100 copay in outpatient setting * Preventive 3-D mammograms are covered by Anthem. * For at-home Colon Cancer screening test options, please call the number on the back of your ID card. 16
2021 Healthcare Benefits at a Glance (Cont.) Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO In-network Out-of-network In-network Out-of-network In-network In-network Allergy Testing 100% 100% 80% 60% 90% 60% after $70 copay after $35 copay Allergy Shots & Serum 100%; not subject to deductible 100% if a physician is seen, 100% 80% 60% 60% after $35 copay; the visit is treated as an after $70 copay $0 copay for serum office visit and subject to the $35 copay per visit. Inpatient Hospital Services — Pre-certification required, except for emergencies Physician Services (may include surgery, anesthesiology, pathology, radiology and/or maternity care/delivery) 80% 60% 90% 60% 100% 100% Hospital Facility Services inpatient care (includes inpatient short-term rehabilitation services) 90% limited to 100% 100% 80% 60% 60% semi-private room after $500 copay after $250 copay Maternity Delivery 100% 100% 80% 60% 90% 60% after $500 copay after $250 copay Laboratory Services (LabCorp is in-network) 80% 60% 90% 60% 100% 100% Skilled Nursing Facility 80% 60% 90% 60% 100%; 100%; 30-day limit 60-day limit per 30 days per calendar year 30-day calendar-year maximum combined per calendar year calendar year combined in- and out-of-network in- and out-of-network Hospice Care 100% 100% 100% 60% 100% 100% Outpatient Hospital/Facility Services - Pre-certification required except for emergency Physician Services (may include surgery, anesthesiology, pathology, radiology and/or maternity care/delivery) 80% 60% 90% 60% 100% 100% Hospital Facility Services outpatient care (including outpatient surgery and diagnostic testing) 100% 100% 80% 60% 90% 60% after $250 copay after $100 copay Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance billing unless otherwise stated. Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year. Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente, independent specialists. 17
2021 Healthcare Benefits at a Glance (Cont.) Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO In-network Out-of-network In-network Out-of-network In-network In-network Care in Hospital Emergency Room 90% after a $250 90% after a $250 copay per visit; copay per visit; 100% 100% 80% 80% subject to deductible; subject to deductible; after $300 copay after $250 copay copay waived if admitted copay waived if admitted within 24 hours within 24 hours Ambulance Services (Land or air ambulance for medically necessary emergency transportation only) 100% after $75 80% 60% 90%; subject to deductible 100% copay per trip Urgent Care services 100% after $35 copay; 100% 100% 80% 60% 60% after $70 copay after $30 copay not subject to deductible Subject to balance billing for nonparticipating providers; balance bill amounts will not apply to the deductible or out-of-pocket maximum. Other services Home Health 80% 60% 90% 60% 100%; up to 120 visits 100%; 120 visits Home Nursing Care 80% 60% 90% 60% 100% Contact plan for details. Durable Medical Equipment 80% 60% 90% 60% 100% 50% Hearing Aids — Children (18 years of age and under) 80% 60% 90% 60% 100% 50% Initial: 1 hearing aid per ear, Initial: 1 hearing aid per ear, Initial: 1 hearing aid per ear, with a limit of $3,000 per ear Initial: 1 hearing aid per ear, with a limit of $3,000 per ear with a limit of $3,000 per ear with a limit of $3,000 per ear Replacement: 1 hearing aid per Replacement: 1 hearing aid per ear every 48 months Replacement: 1 hearing aid Replacement: 1 hearing aid ear every 48 months per ear every 48 months per ear every 48 months Cochlear Implants Covered if deemed Covered if deemed 80% 60% 90% 60% medically necessary; medically necessary; pre-authorization required pre-authorization required Chiropractic Care; Physical Therapy; Speech Therapy; Occupational Therapy; Cardiac Therapy 100% after 100% after $35 80% 60% 90% 60% $70 copay; copay; 20 visits Physical, occupational, and chiropractic care: 100% after $35 combined 20 visits Chiropractic care: 20 visits Chiropractic care: 40 visits copay; up to 20 visits for Speech therapy: 20 visits Physical and occupational Physical, speech, occupational, and physical, occupational and therapy: 40 visits Respiratory therapy: 30 visits cardiac therapies: 40 visits per therapy speech combined Speech therapy: 30 visits Note: In- and out-of-network Note: In- and out-of-network visit limits are combined. 100% after $35 copay: up Cardiac Rehabilitation: no visit limits are combined. to 36 visits for visit limit Cardiac Rehabilitation: Cardiac Rehabilitation no visit limit 18
2021 Healthcare Benefits at a Glance (Cont.) Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO In-network Out-of-network In-network Out-of-network In-network In-network Behavioral Health & Substance Abuse Inpatient 80% 60% 90% 60% 100% after $500 copay 100% after $250 copay Partial Hospitalization 80% 60% 90% 60% 100% Contact plan for details. Office Visit 80% 60% $20 60% 100% Contact plan for details. Outpatient Facility 80% 60% 90% 60% 100% 100% after $20 copay Intensive Outpatient 80% 60% 90% 60% 100% Contact plan for details. Applied Behavioral Analysis (ABA)/Autism Therapy 100% after $20 copay 100% after $30 copay per office visit; refer to per office visit; refer to 100% after $20 copay per office visit; 80% 60% plan benefits above for 60% plan benefits above for unlimited visits; treatment requires treatment outside of office treatment outside of office prior authorization visit setting visit setting Pharmacy Services Prescription Drugs See page 18. See page 18. See page 18. See page 24. Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance billing unless otherwise stated. Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year. Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente independent specialists. 19
CVS Pharmacy Benefits Summary When you enroll in an Anthem healthcare plan, you are automatically enrolled in the prescription drug benefit through CVS Caremark. Your formulary offers a wide selection of clinically-sound, cost-effective generic and brand-name prescription drugs. Additionally, CVS Caremark offers many convenient and affordable options to fill your prescriptions, such as retail pharmacies, mail-order and specialty orders. Your plan includes several utilization management programs to promote safety along with appropriate and cost-effective use of prescription medications. Consumer Choice HSA Comprehensive Care Blue Choice HMO Coinsurance after Deductible Copay/Coinsurance Copay/Coinsurance Generic 20% $15 $15 Retail (30 day supply) Preferred Brand 20% 20% with $40 min and $100 max 20% with $40 min and $100 max 20% 35% with $100 min and $200 max 35% with $100 min and $200 max Non-preferred brand Non-preferred drug coinsurance amounts do not apply to out of pocket maximums Generic 20% $37.50 $37.50 Mail Order Preferred Brand 20% 20% with $100 min and $250 max 20% with $100 min and $250 max (90 day supply) 20% 35% with $250 min and $500 max 35% with $250 min and $500 max Non-preferred brand Non-preferred drug coinsurance amounts do not apply to out of pocket maximums Employee The annual out-of-pocket maximum $1,500 amounts for members enrolled in Employee+CH the Consumer Choice HSA plan and $3,000 for generic or preferred brand-name Annual OOP Max prescription medication will be com- Employee+Spouse bined with the medical out-of-pocket $3,000 maximum amounts (i.e., single or Family family coverage). $4,500 If your doctor prescribes a brand-name drug when equivalent generic drugs are available, you will automatically receive an FDA-approved generic drug* unless: Important -Your doctor writes “dispense as written” (DAW) on the prescription; or Information -You request the brand-name drug at the time you fill your prescription *When more than one generic drug is approved, CVS Caremark may fill your prescription with any approved generic equivalent. Did You Know? To promote good health and help prevent the need for costly care, your plan offers coverage for a number of preventive medications at $0 copayment. These include women’s contraceptives and several over-the-counter drugs recommended for coverage by the U.S. Preventive Services Task Force. Coverage of these drugs requires a prescription (even for over the counter items) and are subject to certain age and gender criteria. https://www.healthcare.gov/coverage/preventive-care-benefits/ 20
2021 CVS Prescription Drug Cost-saving Options and Considerations If you are currently taking a preferred brand or nonpreferred brand drug, you may see changes in the out-of-pocket cost of your prescriptions in 2021 based on the example shown below. How It Works Under your USG prescription benefit, preferred and non-preferred medications will be paid by fixed percentage of the total cost each time you fill a prescription, with caps in place to limit the amount you will spend on your prescription (referred to as a maximum). To understand how the plan will work and your out-of-pocket costs with coinsurance, review the example below: Example assumes Comprehensive Care at a retail pharmacy Out of Coinsurance/ Maximum per Type If the Cost is You pay pocket costs Copay medication Generic $ $200 $15 copay Up to $15 copay Up to $15 copay Preferred $$ $350 20% ($40 Minimum) $70 $100 Maximum Non-Preferred $$$ $500 35% ($100 Minimum) $175 $200 Maximum Specialty: Prescription medications that require special handling, administration or monitoring. These drugs are used to treat complex, chronic and often costly conditions, such as multiple sclerosis, rheumatoid arthritis, hepatitis C and hemophilia. Exceptions: • Non-preferred drug coinsurance amounts do not apply to out-of- pocket maximums. • If a generic is available, but you or your doctor request a brand name drug, you will pay the generic copay plus the cost difference between the generic and brand-name drug. In this case, the cost could exceed the co-payment maximum. Prescription Coinsurance: • If the full cost of the medication is less than the minimum amount listed, you will pay the full cost of the medication. • If the coinsurance is less than the minimum amount listed, you pay the minimum. • If the coinsurance calculation is greater than the maximum amount, you pay the maximum amount. 21
2021 CVS Prescription Drug Cost-saving Options and Considerations Save Money Prior Authorization If you are taking a non-generic, talk to your Prescriptions for certain medications require a prior doctor to determine if switching to a lower cost authorization, also known as a coverage review, to ensure alternative medication may be an option for you. the drug is safe, clinically appropriate and cost effective If your doctor prescribes a brand name drug when for your condition. The review uses both formulary and an equivalent generic is available, you will clinical guidelines to determine if the plan will pay for automatically receive a generic. certain medicines. If your prescription requires a prior authorization, your doctor must submit a request for Mail Order. If you are taking ongoing maintenance coverage review for approval. medication, save time and money by trying mail-order! Although you can get your 90-day supply from an in- network retail pharmacy, you will pay more (Retail Dispense as Written (DAW) copay x 3). Sign up at caremark.com/mailservice. If, on the rare occasion you are not able to take the Copay Card Programs. You can use a manufacturer generic medicine, your doctor can request a brand penalty copay card program with your prescription benefit. exception that may allow you to purchase the brand-name These programs may lower your copayment or drug without paying the ancillary charge. The brand coinsurance amounts for prescription drugs. penalty exception process may be initiated by contacting CVS Caremark customer care. Don’t Trade Up. If a generic is available, but you or your doctor request the brand-name drug, you will pay the generic copayment PLUS the full difference CVS Digital Tools in cost between the brand-name drug and the CVS digital tools make it easy to find ways to save money generic equivalent. This difference in cost is on your medications, and save time managing them for you referred to as the ancillary fee. The cost could and your family. Cost and time-saving tools to assist with exceed the copayment maximum. reducing out-of-pocket costs for prescription drugs include: Tip! Use your HSA or FSA to pay for your prescriptions. • A price checking tool for your prescriptions and alternative options at caremark.com. The drug cost checking tools are also available on the USG Pharmacy Benefits page at usg.edu/hr/benefits. 22
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