The FOOD TOGETHER 100 YEARS - Danone
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Danone ANNUAL REPORT 2019 Accelerating the FOOD revolution TOGETHER Celebrating ‘ONE PERSON, BUSiNESS-LED 100 YEARS ONE VOiCE, ONE SHARE’ COALITiONS of pioneering healthy 100,000 employees for inclusive growth innovation co-owning our future & biodiversity
Contents #1 Danone in 2019 4 11 Danone Empowering employees at a gIance to co-own our vision 12 2019 Celebrating 100 years of pioneering Key milestones healthy innovation together 8 13 Interview with our Chairman and CEO, Collective action Emmanuel Faber, for greater impact by Danone employees & transformational change 10 Progressing towards our 2030 Goals
#2 Performance Creating sustainable & profitable value for all 15 22 3 questions to Essential Dairy Cécile Cabanis, CFO & Plant-Based 1 Health & Nutrition 24 Waters #3 performance 18 2 Specialized Nutrition Collaborative Environmental performance innovation 20 Building a healthier Social performance & sustainable food system together 29 34 Boosting Co-creating innovation the future of food 30 3 Growing with purpose A people-powered company 32 Biodiversity: from farm to fork For more information: danone.com/integrated- annual-report-2019 3
Danone at a glance OUR MISSION: ‘BRINGING HEALTH THROUGH FOOD A GLOBAL LEADER WITH A UNIQUE HEALTH-FOCUSED TO AS MANY PEOPLE AS POSSIBLE’ PORTFOLIO IN FOOD AND BEVERAGES LEADING POSITIONS (1) STRONG PROGRESS ON PROFITABLE GROWTH IN 2019 #1 #1 #2 €25.3 bn 15.21% €3.85 €2.10 WORLDWiDE EUROPE WORLDWiDE Sales Recurring operating margin Recurring earnings per share (EPS) Dividend per share payable in cash in Fresh Dairy products in Advanced Medical Nutrition in Early Life Nutrition in Plant-Based products in Packaged Waters (by volume) +2.6% +76 bp s(2) +8.3% €2.5 bn SALES BY REPORTING ENTITY Sales growth (1) Recurring operating margin expansion Recurring earnings per share (EPS) growth Free cash flow 30% Specialized Nutrition SALES BY REGION TOP 3 COUNTRIES in % of 2019 sales 52% 54% Europe Essential Dair y and Noram & Plant-Based (U.S.A., 46% Canada) 18% Rest of #1 Waters the world Asia-Pacific, #2 #3 Latin America, Middle East, Africa, C.I.S. (3) CHINA U.S.A. FRANCE A GLOBAL PRESENCE TOP 3 BRANDS in % of 2019 sales APTAMIL HEALTH, SOCIAL AND ENVIRONMENTAL PERFORMANCE ACTIVIA 120+ 100,000+ 67% DANONE 90% 24.8% › 1/3 81% 51% countries where employees in over of sales outside Danone products are 55 countries Europe of volumes of products reduction in CO2 of our global business of our packaging of women among our available around the sold are in healthy footprint intensity is covered by B CorpTM is recyclable, reusable managers, directors globe categories (4) on our full scope (5) certification or compostable and executives #1 (1) On reported and like-for-like bases. (2) Basis points, on a reported basis. (3) C.I.S.: Commonwealth of Independent States. #2 #3 (4) In operational terms, ‘healthy product categories’ for Danone refers to water, yogurts, milks and other daily dairy products, daily plant-based products (not yet included in our performance figures), beverages with 0% sugar, and specialized nutrition products (except the following early life nutrition products: foods for children over 3 years old as well as biscuits and beverages for children under 3 years old). The remaining categories are mainly low sugar beverages and indulgent products. (1) Only in the subcategories and countries where Danone operates. (5) Baseline 2015. The data is based on a constant consolidation scope and a constant methodology. 4 Danone 2019 5
2019 APRIL MAY Healthy Sharing our legacy hydration To celebrate Danone’s 100th anniversary and promote open science, we opened our KEY Launched in Sweden and Denmark, collection of 1,800 strains. This initiative to foster research and cooperation in food, Aqua d’Or Sparkles MILESTONES offers a healthy health and sustainability was welcomed by the international research and education AUGUST OCTOBER OCTOBER alternative to traditional institute, Institut Pasteur. See p. 12 Innovating towards Investing in food Play football, carbonated drinks. Made with 99% water packaging circularity entrepreneurs change the game! and natural fruit flavors, this zero-calorie Several of our iconic water Danone Manifesto Ventures invested 2 million+ girls and boys from JANUARY drink is available brands launched 100% recycled in Forager Project, a Californian start-up 27 countries aged 10-12 participated in in five flavor PET bottles, such as the Volvic 8L specializing in organic, plant-based food the Danone Nations Cup. By promoting combinations. format in Europe and the Żywiec and beverages. Partnering with this unique, excellence in sport and diversity while Zdrój 5L bottle in Poland. high potential brand supports our ambition supporting water access in schools To keep tackling packaging waste, to meet the growing global demand for with the Watering Minds foundation, AQUA partnered with Re>Pal in plant-based products. See p. 34 we aim to inspire children to create Indonesia to convert its plastic change in their communities. labels into pallets. APRIL MAY OCTOBER NOVEMBER Empowering employees SEPTEMBER Accelerating our to shape our future Award-winning Unique blend plant-based journey We took our pioneering program ‘One Person, design One Voice, One Share’ to the next level: every In several markets, we launched In January, we kicked off multiple our latest innovation, Aptamil Our next generation of eligible employee received a share in Danone plant-based innovations with Profutura: our unique blend of tube-feeding, the OpTri and we selected 26 volunteers from across Silk Oat Yeah, responding to prebiotics and oligosaccharides bottle, is the winner of the world to regularly share the voices of our major trends and lifestyle choices 2’FL and 3’GL, which are four packaging innovation and occasions, from oats and Fruity indulgence 100,000 employees with our senior leaders. structurally identical to those awards and is designed See p. 11 low sugar, to on-the-go formats In Russia, we introduced Versa, found in breast milk. It includes Joining forces to promote to make tube feeding safer and indulgent treats. We even a bold, adventurous premium vitamins C and D to support and easier for patients, a toddler’s immune system. sustainable diets carers and healthcare launched a plant-based version brand, designed for today’s of our iconic Activia yogurt. young adults. Composed of We teamed up with the UN’s Food professionals, while using natural ingredients and chopped and Agriculture Organization (FAO) to 85% less water than fruits in dynamic taste improve global nutrition, encourage more the traditional production combinations, Versa offers diverse and healthier diets, and promote process. fruity intensity with no responsible farming. This agreement will MARCH compromise on good nutrition. contribute to shaping climate-resilient and future-proof food systems. NOVEMBER APRIL Advancing our SEPTEMBER OCTOBER B CorpTM journey JULY Collaborating to catalyze Blédina became the largest B CorpTM in France and Danone Reinventing a classic systemic change Egypt also obtained certification. with no added sugar New sustainable More than a third of our global Together with partners, we launched two business-led Nutricia plant business is now covered by Actimel refreshed its classic recipe to coalitions ‘One Planet Business Educating on B CorpTM certification, reflecting offer its L. Casei ferments in its original We opened a state-of-the-art, for Biodiversity’ (OP2B) and healthy nutrition our commitment to promote flavor and two new flavors comprising Supporting circular zero-waste facility in Cuijk ‘Business for Inclusive Growth’ socially and environmentally 30% fruits and vegetables, as more (B4IG), to transform farming NutriDay launched its (the Netherlands), powered responsible business. people seek delicious, convenient foods and promote inclusive growth. innovation ‘Strong Everyday’ campaign by 100% renewable electricity. with health benefits. This €240M site primarily produces These pioneering initiatives will To advance our commitments in favor to raise awareness of child nutrition specialized baby formula products help accelerate the food revolution of a circular economy of packaging, among mothers in South Africa. (including our Aptamil and Nutrilon and impact at scale. See p. 13 Danone with AQUA and evian® is taking Crafted to deliver common lacking brands) to meet specific needs part in a research mission with The Ocean micronutrients and promote of babies with medical conditions Cleanup, a Dutch non-profit pioneering healthy development, NutriDay such as cow’s milk allergy. advanced technologies to intercept plastic is the country’s only yogurt in rivers before it reaches the ocean. to provide a source of zinc. 6 Danone 6 2019 7 Danone
Collective action is the only way to deliver our ‘One Planet. One Health’ vision to accelerate the food revolution and create sustainable value for all in an inclusive way. and global strategy, and 40,000+ and consume food. In 2019, we co- leverage our climate action to create a INTERVIEW WITH OUR CHAIRMAN AND CEO raised their hands to help analyze created two international business virtuous cycle, fuel a superior growth EMMANUEL FABER these inputs. In 2019, we selected 26 coalitions to promote inclusive growth model and create value for all. volunteers for a direct and structured and biodiversity and we opened access dialogue with our leaders and our to our unique collection of strains for However, as we speak, the world is BY DANONE EMPLOYEES 100,000 employees have joined us as research purposes. We hope it will struggling with a global epidemic that co-owners of the company. By aligning help foster cooperation and progress will remain the number one priority for everyone’s interests for the long-term, towards a healthier and more the coming months. My primary focus As we celebrated our 100th anniversary, 2019 was the year of collaborative our participative model will yield a sustainable world. (and that of everyone at Danone) is the innovation towards fulfilling our ‘One Planet. One Health’ vision. huge competitive advantage to seize health and safety of our employees new business opportunities. Carolina Del Hoyo (Argentina): and their families and the continuity of Some of the 26 volunteers who share the voices of our 100,000 employees What will be our main priorities for our workflows. These priorities are at leadership level interviewed Emmanuel Faber about Danone’s priorities Tria Rosemiarti (Indonesia): the future? essential for us to keep fulfilling our and our collective ambition to build a sustainable food future. Why does Danone promote open missions: indeed, food supply chains innovation and collaboration? EF: We are convinced there is an urgent will be critical in helping dozens of and significant opportunity to put countries face covid-19. Never has EF: We read the last months as a climate actions even more at the core our ‘One Planet. One Health’ vision shifting point in civil society, consumer, of our business model, to join people’s been so relevant. It requires us to government and financial institutions’ fight for climate and nature with the step up our commitment and our attitudes and expectations towards the power of our brands. While focusing on operational capability to respond to Mark Piercy (U.K.): continued to develop our unique new brands such as Light&Free and issues we are collectively facing - our 2030 Goals to shape the future of society’s needs. And we will emerge What has made Danone so health-focused portfolio, leading on YoPro, and went back to growth in Europe climate change, biodiversity loss, food together with our partners, we will from this crisis stronger. In this successful for 100 years? flexitarian proteins, organic food and where Alpro has become as big as packaging waste or social inequality, to invest about €2 billion over three years respect, I’m particularly proud of regenerative agriculture, and pursued Activia. The Waters division continued to name a few. And we believe that we to further transform our agriculture, how our people have adapted their Emmanuel Faber: Key to our long- our focus on innovation and efficiencies. advance our circular packaging need a collective effort to drive change energy and operations, packaging, and ways of working to the current term success has been our capacity At the same time, we advanced on our ambitions: about 50% of Waters’ and transform the way we grow, make digital capabilities so that we will fully circumstances and continued to serve for constant self-adaptation through a B CorpTM journey and were proud to volumes were offered in reusable our communities. In the long term, century of revolutionary change. And reach the peak of our full-scope formats (notably multi-liter jugs by I believe that this global epidemic will a unique vision, actualized over carbon emissions five years ahead of AQUA in Indonesia and Bonafont in create a new awareness and a change generations by our leaders and fueled our commitment - a great achievement Mexico) and the use of recycled PET of habits and priorities that will further by the passion from our teams, who for our company that has adopted increased to reach 16% worldwide. drive the food revolution. I am more have often perceived and acted first on ‘One Planet. One Health’ as a vision convinced than ever that – during this connections between health, food, and a business model. Tao Gu (China): crisis and after it – the way we eat and nature as well as societal change, well We delivered a strong growth of recurring How can ‘One Person, One Voice, drink will remain an essential ahead of the curve. EPS (+8,3%) in 2019 thanks to the One Share’ make a positive foundation of our health and pleasure, contribution of all our businesses. difference? as well as a source of social and Ahmed Lotayef (U.S.): Specialized Nutrition strong profitable cultural connection for each and every How did our ‘One Planet. One Health’ growth was fueled by the first synergies EF: This pioneering governance model one of us. vision help to create sustainable, from the integration of its two units, the marks our transformation to becoming profitable growth in 2019? success of Aptamil in China and our a people-powered company, where premium ingredients innovations each voice counts. It was amazing to EF: 2019 has been a year of strong leveraging science. Essential Dairy and see that, for our second consultation, Discover the video on: progress, both in terms of delivery and Plant-Based captured healthy eating 90,000 of our team members voiced danone.com/integrated- the transformation of Danone. We trends, supported by the deployment of their opinions for the company’s local annual-report-2019 8 Danone 2019 9
PROGRESSING TOWARDS EMPOWERING EMPLOYEES OUR 2030 GOALS TO CO-OWN OUR VISION In order to fulfill our People are at the heart of our success: they have the power ‘One Planet. One Health’ to deliver our goals today and shape what these goals vision – which reflects our should entail in the future so that together we can be at the strong belief that the health forefront of the food revolution. At Danone, we have decided to of people and that of the empower our employees to play a pivotal role in accelerating planet are interconnected innovation and fulfilling our ‘One Planet. One Health’ vision. Through – we defined a set of nine our pioneering ‘One Person, One Voice, One Share’ governance integrated goals for 2030. model and engagement program, we are entrusting our teams Our more than 100,000 to shape a more sustainable future, both at local and global level, employees are the driving and create greater long-term value for all. force to achieve these goals and accelerate the food revolution, while creating sustainable, profitable CO-BUILDING 26 VOLUNTEERS SHARE FOSTERING value for all. OUR ROADMAP EMPLOYEES’ VOICES WITH AN OWNERSHIP As part of our new strategic annual OUR LEADERS AND BOARD MINDSET routine leveraging the insights of Danone’s Every year, we select 26 volunteers We believe that nurturing an ownership 100,000 employees, ‘One Person, to share the voices of Danone’s mindset is critical to unleashing One Voice, One Share’ became fully 100,000 employees with members the energy and talent of our employees connected with the development of our of the Board of Directors and to deliver our goals. In 2019, we granted strategy. Transparency is guiding this the Executive Committee. These every eligible employee one share effort, with our teams benefiting from a meetings foster a rich, meaningful in the company, which gives them Our nine 2030 Goals, aligned with companies to be B CorpTM certified. In this year and we plan to roll out our digital learning experience exploring our discussion to contribute to our strategy. the right to vote at the Annual the Sustainable Development Goals of 2019, more than a third of our global Parental Policy in all the countries where ‘One Planet. One Health’ vision and the This unprecedented interaction and Shareholders’ Meeting. It is combined the United Nations, embed our business business was already covered by the we operate by the end of 2020. existing business plans behind each of collaboration between employees with an annual dividend-based incentive model, brand model and trust model. certification. our Danone 2030 Goals. By connecting and senior leaders is enabling us to scheme which, for the first year, delivered They formalize our ambition to deliver MEASURING PROGRESS what is at stake and how we, at Danone, gain further insight into needs and a payout of 40 times the dividend. superior, sustainable, profitable growth Through our purpose-led brands, we are part of the solution, we empower expectations, catalyze faster decision- through Manifesto brands that act aim to protect and nourish the health of In 2019, we connected KPIs each employee to share their views and making, drive innovation and empower as true activists towards a clearly people and that of the planet. We have to our 2030 Goals to measure our shape our future. Demonstrating a high our local teams to act and progress defined purpose, while empowering set ambitious Nutritional Targets aimed progress, using them as a framework to engagement rate, 90% of employees towards our 2030 Goals, addressing employees and working with partners at continuously improving the nutritional communicate our performance to took part in the second edition of our planetary and health issues. in an inclusive way. quality of our products and our ambition our stakeholders. This year, we achieved ‘One Voice’ consultation in 36 languages, is to become carbon neutral across our sector-leading scores in the Vigeo-Eiris with 41,000 volunteers helping to collate DRIVING ECONOMIC full value chain by 2050; we continue to and Sustainalytics environmental, 175,700 verbatims. This enables us SUCCESS & SOCIAL co-create carbon positive solutions, social and governance (ESG) ratings (1). to leverage our employees’ views and PROGRESS notably by helping our partners to adopt These form part of the criteria insights to inform our strategic planning. regenerative farming practices. influencing, upwards or downwards, The results showed that they recognize Our strategic focus on innovation and the margin of our €2 billion syndicated how our vision will help Danone succeed healthy, fast-growing food & beverage We also continue to pioneer ways to credit facility, further confirming that and that they are ready to go the extra categories enables us to deliver empower our employees and foster combining financial and sustainability mile to contribute in their local entities sustainable, profitable value and promote inclusive growth for all our stakeholders performance is the future. and deliver profitable, sustainable Deepening the connection between our company and health through food. In line with in our value chain. As we promote growth. our legacy dual project of economic gender equality, the proportion of our teams creates both value and trust, advancing our For more information: success and social progress, we aim to Danone female managers, directors danone.com/integrated- dual project as a truly people-powered company. become one of the first multinational and executives has improved to 51% annual-report-2019 Bertrand Austruy (1) As of October 2019. Executive Vice President, Human Resources and General Secretary 10 Danone 2019 11
COLLECTIVE ACTION FOR GREATER IMPACT & PIONEERING TRANSFORMATIONAL CHANGE With our food system and society facing major challenges, joining forces with HEALTHY INNOVATION stakeholders is vital to bringing our ‘One Planet. One Health’ vision to life and creating sustainable value for all. In 2019, we collaborated with multiple partners to build TOGETHER pre-competitive business coalitions to promote biodiversity and inclusive growth. COLLABORATING WORLDWIDE TO SUPPORT As we celebrate our centennial, we are reminded of our INCLUSIVE GROWTH founder’s dream to bring health through food to as many people as possible. His ambition and pioneering spirit still inspire us today in everything we do. It drives us to constantly innovate and create superior food experiences, build a healthier and more sustainable future and accelerate the food revolution with our partners. To help tackle social inequalities and growth initiatives, benefiting some promote inclusive growth, we partnered 120 million people. The coalition has JOINING FORCES TO 100 years ago, Isaac Carasso created 2,000+ children learned more about our first yogurt – a simple food, nutrition, provenance and circularity with the OECD to found the ‘Business rapidly expanded, concretizing plans, PROTECT BIODIVERSITY with a simple aim of improving health. in our kids labs, in partnership with for Inclusive Growth’ (B4IG) coalition, identifying ‘incubator’ projects to inform AND SOIL HEALTH Concerned by child malnutrition in Ashoka, Fundación Trilema and the launched at the G7 Leaders’ Summit economic policies and launching an Barcelona and naturally entrepreneurial, Spanish Ministry of Education. in August 2019. Sponsored by the Inclusive Growth Financing Forum. Of the 6,000 plant species cultivated he mixed ferments and fresh milk to French President, Emmanuel Macron, To help promote economic success for food, just nine account for 66% of create a yogurt that he affectionately In parallel, to present the people B4IG brings together more than and social progress, we also participate total crop production(2), while 60% of named ‘Danone’, after his son Daniel. behind our brands, 47 Danone sites 40 companies, organizations and in the French ‘Collectif d’entreprises biodiversity has been lost. Business His purpose sits at the heart of worldwide – including production sites philanthropic organizations such as pour une économie plus inclusive’(1), must promote a more diverse, resilient our mission. Through a century of and offices – welcomed 50,000+ the Bill & Melinda Gates Foundation which unites 35 companies employing agriculture system. In line with our revolutionary change, as lifestyles visitors in 17 countries during our and the Rockefeller Foundation. Each nearly 1.5 million people to empower Goals to protect natural resources and and tastes evolved, we have continued ‘Open Doors’ event. member has pledged to advance young and underprivileged people to serve the food revolution with partners, to innovate to offer a unique range human rights and promote inclusion find employment and achieve greater we co-built with the World Business of foods and beverages enjoyed in their workplaces and supply chains. financial security. Council for Sustainable Development the PROMOTING OPEN SCIENCE To date, B4IG members have invested by millions of people around the ‘One Planet Business for Biodiversity’ TO BUILD A SUSTAINABLE $1.4 billion in more than 70 inclusive world, inspiring healthier and more (1) Business coalition for a more inclusive economy. (OP2B) business coalition. Launched FUTURE sustainable habits. by Emmanuel Faber at the UN General Leveraging a century of investment Assembly in September 2019, OP2B and research in good bacteria and unites 19 leading companies in a RE-IMAGINING FOOD yogurt fermentation, we have opened collective effort to promote biodiversity TOGETHER access to our unique collection of - by scaling up regenerative farming We celebrated our centennial year 1,800 strains to the world’s researchers. practices, diversifying crop production, with a collective sense of purpose We aim to foster collaboration and eliminating deforestation and to accelerate the food revolution catalyze potential solutions to health, conserving ecosystems - and will report with all our stakeholders. In May, we societal and environmental challenges We’re joining forces because we recognize transparently on progress and impact. held ‘The Love Behind Food Summit’ such as reducing crop and food losses, the value of collective impact. Now is the time (2) UN Food & Agriculture Organization, 2019. in Barcelona, gathering hundreds protecting and regenerating soils of employees, partners, experts and and preventing antibiotic resistance. to collaborate for change. changemakers in food, health and sustainability to share inspiration, powerful ideas and stories of progress. Mathias Vicherat, General Secretary 12 Danone 2019 13
PERFORMANCE 3 QUESTIONS TO CÉCILE CABANIS Executive Vice President, Chief Financial Officer, Technology & Data, Cycles & Procurement How did Danone perform In the covid-19 context, How is Danone leading the way in 2019? what are your expectations to connect financial and for 2020 and beyond? environmental performance? 2019 was a year of strong progress on profitable growth. Sales increased by Our top priority is to ensure the For more than 10 years, Danone has been +2.6% on a like-for-like basis. All safety of our 100,000 employees a pioneer in setting carbon emission businesses grew and recurring operating worldwide and protect our ecosystems targets on its entire value chain. We are margin improved for the fifth to maintain the availability of our daily very proud to have reached in 2019 the consecutive year to 15.2%, with food supply to consumers. We expect peak of our full-scope carbon emissions, continued record productivity and market conditions to be volatile and five years ahead of our initial commitment, savings. Our €1 billion efficiency unpredictable for the rest of the year. and to become one of only six companies program ‘Protein’ kept delivering ahead However, we are confident in the worldwide with a ‘triple A’ score by CDP(1) of plan and we benefited from the first resilience of our business. In February, in recognition of our leading environmental synergies of the further integration of we set out a €2 bn investment plan efforts. From this year forward we will show Specialized Nutrition. We end this five- on brands, agriculture, packaging and a ‘carbon-adjusted’ EPS evolution, an year period of our ‘Danone 2020’ plan digitalization to put climate action important step to start measuring carbon with a strong financial track record, even more at the core of our growth externalities and enable shareholders to including a recurring EPS cumulative model. We believe that, in the post- make more informed and therefore better increase of 50% and a financial covid-19 world, these factors will be decisions for the long-term. deleverage of our balance sheet one even more important. year ahead of our plan, thanks to all-time (1) CDP is a not-for-profit charity that runs the global disclosure system for investors, high free cash flow delivery and very companies, cities, states and regions to manage disciplined capital allocation. their environmental impacts. FOR ALL It is critical to manage the tension between short-term delivery and transformation for long-term sustainable value. We urgently need to highlight our externalities in our financial performance to ensure the right conversation with our investors. 14 Danone 14 D none Da non one 2019 2019 9 15
Key Achievements in 2019 Health & Nutrition performance Having a good understanding of local nutrition practices and public health contexts is key in constantly adapting our health and nutrition 5 strategies at country level in order to target locally relevant health countries are covered by in-depth studies issues and account for the world’s highly diverse dietary habits and of local nutrition and health contexts (1) Our mission to ‘bring health through food to as many people as possible’ cultures. is embodied by our unique product portfolio. To encourage balanced and more sustainable food choices, we work on improving both the nutritional quality of our products and encouraging healthier practices, moving away from conventional food systems to new models tailored to local diets. OUR SIX NUTRITION BETTER PRODUCTS: BETTER CHOICES: BETTER CONSUMPTION: Improve our offer And drive demand To improve habits COMMITMENTS GLOBAL ACCESS and health TO NUTRITION INDEX (1) We pledged to achieve six Nutrition Commitments Among the top 3 performing companies by the end of 2020. No. 1 in Breast-Milk Substitutes We have created a unique portfolio We actively promote better choices By offering better products to our Marketing sub-ranking of products from healthy categories through transparent nutrition labeling, consumers and encouraging them for which we have set ambitious and responsible marketing practices and to make better choices, we help to comprehensive Nutritional Targets the design of nutritionally rich solutions foster better consumption habits. aimed at continuously improving to promote sustainable healthy eating We aim to demonstrate the nutritional quality. This will be and drinking habits. We also accelerate potential of our products and achieved by improving our portfolio current and new initiatives together programs to improve food and drink profile, fostering innovation with our partners to positively impact consumption and drive progress #1 #2 and expanding our organic and communities and people around the towards our 2030 Goal ‘Impact Continuously improve the Design healthier alternatives nutritional quality of our relevant to consumers locally-made ranges. world, including our employees. people’s health locally’. products 90% 23 of volumes of products sold in education and information programs 2019 are in healthy categories (2) (3) were active in 2019 (3) 82% 12M #3 #4 of volumes of products sold people were potentially Reinforce our understanding Contribute to addressing at the end of 2019 are in line reached by these education of local nutrition practices and local public health challenges with the 2020 Nutritional and information programs public health contexts through partnerships Targets (3) (4) since their launch (3) 82% 10 of volumes of products sold local marketing to children pledges in 2019 are without added signed to date by Danone, in addition to the sugars (3) (5) European Pledge and the IFBA Pledge(6) (7) #5 #6 Develop even more responsible Provide the most appropriate The data provided on this page does not include plant-based products. marketing practices, with regard product labeling to encourage (1) Nutriplanet program which covers: syntheses on the local nutritional and health context, more precise surveys on the consumption of food and / or fluids, socio-anthropological studies. to children healthier practices (2) In operational terms, ‘healthy product categories’ for Danone refers to water, yogurts, milks and other daily dairy products, daily plant-based products (not yet included in our performance figures), beverages with 0% sugar, and specialized nutrition products (except the following early life nutrition products: foods for children over 3 years old as well as biscuits and beverages for children under 3 years old). The remaining categories are mainly low sugar beverages and indulgent products. (3) One Health Scorecard: representing 66 reporting entities and about 74% of Danone’s annual net sales in 2019. (4) All product categories except packaged water, cooking aids, and products for which a target is not yet defined, and plant-based products that are not included in the scope of our 2020 Nutrition Commitments. Products must attain all nutrient thresholds for their category in the ‘Danone Nutritional Targets 2020.’ Compliance is weighted by volumes of products sold. This rule applies both at portfolio and product (i.e. multipack) levels. For more information: (5) All product categories except plant-based products (not yet included in the performance) and medical nutrition products. (1) Danone’s 2018 Global Access to Nutrition Index (ATNI) rank. The ATNI assesses major food and beverages companies on their nutrition-related danone.com/integrated- (6) IFBA: International Food and Beverage Alliance. performance every two years: https://www.accesstonutrition.org/ annual-report-2019 (7) These local pledges are in addition to Danone’s global Pledge on Marketing to Children which was updated in 2019. 16 Danone 2019 17
Environmental performance Our approach is driven by four key ambitions: fight climate change, promote regenerative agriculture, protect water cycles and co-build a circular economy of packaging. TARGET TARGET TARGET (1) CLIMATE CHANGE Reduction in CO2 footprint intensity (g of CO2 equivalent/kg products sold) 24.8% on Danone’s full scope, 2015 baseline(2) 50% We are fighting climate change by reducing our carbon 30% footprint and working to sequester more carbon. We Absolute reduction have committed to become carbon neutral by 2050 across our full value chain. Our carbon reduction in CO2 footprint (in tons of CO2) 29.1% on Danone’s scope 1 and 2 emissions, 2015 baseline(2) targets were officially approved by the Science- 50% 100% Based Targets initiative in 2017 and we signed the ‘Business Ambition for 1.5°C’ pledge in 2019. Renewable electricity (in kWh) 42.4% of the company’s electricity consumption(3) of total fresh milk volumes covered by Cool Farm REGENERATIVE Protect soils, water and biodiversity 88% Tool and Cap2ER(4). These tools enable Danone to calculate greenhouse gas emissions from livestock to implement adequate action plans, such AGRICULTURE as manure management, feed optimization, herd management, reduced tillage and cover crops. We are working with our partners to develop 28% Empower a new of total milk collected directly by Danone comes regenerative farming models that are competitive, from producers working with the company under generation of farmers long-term contracts, also called CPM contracts(5) inclusive and resilient. We aim to develop new agricultural practices to tackle issues such as 80% of fresh milk volumes worldwide assessed climate impact, soil health, loss of biodiversity, 81% through Danone’s animal welfare animal welfare and water scarcity. Respect animal welfare assessment tool or via Validus Animal Animal Welfare in Dairy Farms(6) Welfare Certification in the Essential Dairy & Plant-Based business WATER STEWARDSHIP 100% Protect water resources of Waters business sites We have adopted a water stewardship strategy in our watersheds 100% have run Sustainable Protection and Resources managING (SPRING) audits focusing our efforts on the most at-risk areas 60% by supporting locally-adapted solutions Reduce water 49% of water consumption to water quality, quantity and access, both consumption intensity reduction, 2000 in our operations and our value chain. baseline(3) in production sites 100% Use 100% recyclable, 81% of our total packaging CIRCULAR ECONOMY reusable or compostable packaging is recyclable, reusable or compostable We want to play our part in accelerating the transition 50% from a linear to a circular economy. We partnered with the Ellen MacArthur Foundation to further embed circular economy principles both internally and externally. Reintegrate recycled materials 16% recycled PET on average in the Waters business We aim to make our packaging 100% circular. (1) CDP Climate Change, CDP Water and CDP Forests scores awarded in 2019 for our overall climate change and water stewardship strategies and our commitment to fight against deforestation. Danone has been recognized as a global environmental leader, becoming one of only 6 companies – among 8,400 organizations assessed – with a ‘triple A’ score by CDP. (4) Cap2ER is a tool developed by the French milk industry that Danone applies to its milk sourcing in France. (2) The data is based on a constant consolidation scope and a constant methodology. The GreenHouse Gas protocol defines three scopes for carbon footprint assessment: Scope 1 emissions are direct emissions from (5) The Cost-Performance Model (CPM) long-term contracts with producers are deployed in Europe, in Russia and in the U.S. to reduce milk price owned or controlled sources. Scope 2 emissions are indirect emissions from the generation of purchased energy. Scope 3 emissions are all indirect emissions (not included in scope 2) that occur in the value chain of volatility, offering them better visibility and financial stability. For more information: the reporting company, including both upstream and downstream. (6) Including the following countries covering more than 80% of total fresh milk volumes (Algeria, Argentina, Belgium, Brazil, Egypt, France, Germany, (3) Production Sites Environment Scope. In 2019, 185 (of Danone’s 190) production sites representing approximately 99% of the total production of its industrial sites reported environmental indicators. Mexico, Poland, Romania, Russia, South Africa, Spain, and the U.S.). danone.com/integrated- annual-report-2019 18 Danone 2019 19
Social performance Social Innovation Platforms We provide our 100,000+ employees with a safe and inclusive working environment, relying on constructive social dialogue and relevant talent management and development. 102,398 Total number of employees in over 57 countries(1) GROWING INCLUSIVE BUSINESS SOLUTIONS Danone Communities is a Venture Capital fund investing in social BUILDING RESILIENT COMMUNITIES, NATURAL ECOSYSTEMS & BUSINESSES We have created the Livelihoods Impact Investment Funds, inviting other businesses. The fund empowers innovative social entrepreneurs to companies to join us in helping rural communities boost food security, achieve sustainable social impact. The fund does this by investing improve livelihoods and fight climate change. in social businesses as minority shareholder and providing capital, 25% 9% technical and managerial expertise, as well as Europe EMPLOYEES BY GEOGRAPHICAL AREA (1) C.I.S.(2) networking opportunities. 15 12 6M Livelihoods Carbon Funds Greater countries social people Created in 2011, the Livelihoods Carbon Fund (LCF#1) finances North 6% 8% China businesses impacted environmental restoration, agroforestry and rural energy projects benefiting vulnerable people in developing countries. America Projects are implemented in the field by local NGOs and monitored for over 10 to 20 years. Building on its success, investors launched 21% Asia-Pacific, Middle East a second compartment of the Fund (LCF#2) in 2018. LCF#1 Latin 23% 8% Africa America 130M 10M 1.5M trees being tons of CO2 to beneficiaries FOSTERING INCLUSIVE GROWTH planted be sequestered over 20 years IN OUR VALUE CHAIN 89,000 For 10 years, the Danone Ecosystem Fund has strengthened and EMPLOYEES BY BUSINESS LINE (1) developed activities of general interest within Danone’s ecosystem, including stakeholders such as smallholder farmers, micro- Livelihoods Fund for Family Farming entrepreneurs, caregivers and waste-pickers. The fund supports Created in 2015, the Livelihoods Fund for Family Farming aims to build projects co-designed by a local Danone subsidiary and a non-profit sustainable supply chains for companies while improving the lives of employees took part in the second edition partner, addressing both social and economic challenges, as well as 41% smallholders through sustainable agricultural practices that help to of our ‘One Voice’ consultation environmental or public health issues. restore ecosystems and improve yields. Essential Dairy & Plant-Based TALENT HEALTHCARE 3 4. M 2,000 800 HA 1,100 15,000 active projects indirect people professionally converted to sustainable farms connected to people reached DEVELOPMENT 99,627 beneficiaries empowered farming practices markets 23 employees in 53 countries had healthcare coverage For more information: danone.com/integrated- 3% hours of training per employee on average(4) in line with the standards defined by Dan’Cares(5) annual-report-2019 Others(3) INCLUSIVE DIVERSITY OUR B CORP TM JOURNEY 21% 35% Seeking to combine financial success with the highest standards of overall social and environmental performance. 27% (6) female at executive level Specialized Waters (target of 30% by 2020) At the end of 2019, the following Danone entities were B Corp™ certified: Danone North America in the 30% Nutrition 20 executives from under-represented nationalities(7) U.S., Danone dairy in Spain (Danone S.A.), Aguas Danone Spain, Blédina in France, AQUA in Indonesia, (2020 target achieved) Danone Egypt, Danone dairy in Belgium, in the Netherlands, in the U.K. and in Ireland (Danone Ltd), Les Prés Rient Bio in France, Happy Family in the U.S. (Nurture), Aguas Danone de Argentina, Danone Canada (Danone Inc.), Alpro, Nutricia Bagó in Argentina, Danone Waters of America, Danone Waters (1) Scope: total number of Danone’s employees at the end of 2019. (5) The Dan’Cares program aims to provide all Danone employees with quality healthcare coverage for Germany, Grameen Danone Foods Ltd in Bangladesh and Danone Manifesto Ventures in the U.S. entities certified (2) C.I.S.: Commonwealth of Independent States. major risks, while taking account of different market practices. The three main risks are hospitalization (3) Others: Global headquarters, Danone Research, Evian Resort. and surgery, outpatient care and maternity care. Over one third of our global business is covered by B Corp™ certification. (4) The indicator scope covers over 85% of Danone’s total headcount. (6) The Bloomberg Gender-Equality Index distinguishes companies committed to transparency in gender reporting and advancing women’s equality. (7) Under-represented nationalities are nationalities within the Africa, Americas, Asia, Eastern Europe and Oceania regions. 20 Danone 2019 21
Today, more than ever, people are looking for healthier options and re-thinking their relationship with food. We are transforming our business to meet their needs and confirming WORLDWIDE in Fresh Dairy FRANCISCO CAMACHO our position as the world’s leading products Executive Vice President, flexitarian company. in Plant-Based Essential Dairy & Plant-Based products GOOD FOR YOU €13.2 HEALTHY LIVING Alpro’s new look highlights BN ON THE GO the diverse plant-based ingredients and nutritional benefits of its wide Total sales With high-protein content global range. To reflect Alpro’s and less sugar, YoPro provides sustainability commitments, nutrients to sports enthusiasts it is coupled with a move to plant- who need their body to perform. based packs across its 1-litre TOP 3 It is proving a hit globally, #1 Activia drinks range and backed by our and is already available in ‘Good for you’ campaign. #2 Danone 18 countries. #3 International Delight BRANDS (1) ESSENTIAL Consumers, especially millennials, responded well to our strategy to adapt offerings to meet their diverse needs. Additionally, we decisively DAIRY & embraced the acceleration of healthy eating trends including the growing demand for plant- based, organic, natural and low-sugar, locally sourced and PLANT-BASED high-protein products. Our plant-based business PLANT-BASED demonstrated strong growth, performing particularly well BREAKTHROUGH in Europe, where Alpro grew As flexitarian diets continue In 2019, Essential Dairy & Plant-Based double digit, in line with CELEBRATING to grow in popularity, we our ambitions to triple our experienced +1.1% growth(2) with plant-based business by CULTURAL DIVERSITY launched our new plant-based Activia across Europe, giving 2025. Cross-fertilizing ideas In Mexico, Danone launched a range consumers the best of both offerings tailored to healthy eating between our dairy and plant- of yogurts celebrating local ingredients worlds by combining 100% based segments delivered a and the cultural diversity of five regions. LOW SUGAR plant-based ingredients with trends and younger generations’ breakthrough innovation in the form of a 100% plant-based Sweetened with agave, they feature the unique blend of 100% Mexican milk, our natural ferments Thanks to an innovative, unique, slow-straining Activia’s cultures. consumption habits, innovating and Activia. and regional fruits: guavas from Michoacan, figs from Morelos, coconuts process, Two Good has 80%(1) less sugar than average Greek yogurts, with 2g of total sugar per maximizing opportunities across our In a rapidly evolving retail landscape, we are continuing and lemons from Veracruz, berries from Jalisco and bananas from Tabasco. cup, delivering a delicious, creamy taste while meeting the growing demand dairy and plant-based portfolio. to develop our business across all channels, especially fast- for low-sugar products. (1) In % of 2019 sales. growing convenience, impulse (2) Like-for-like change. and online. (1) Two Good: 2g total sugar per 5.3 oz. Average Greek yogurt: 11g sugar per 5.3 oz. 22 Danone 2019 23
We are committed to bringing healthy hydration and safe drinking water to people throughout the world, now and for the generations to come, 2 in a way that preserves natural resources WORLDWIDE in Packaged HENRI BRUXELLES and improves lives. Waters Executive Vice President, (by volume) Waters and Africa €4. BN Total sales (RE)NEW In-home natural mineral water appliance, evian® TOP 3 (re)new, features a collapsible, #1 AQUA 100% recycled and recyclable #2 Mizone 5L ‘bubble’, using 66% less REUSE #3 evian® plastic than a 1.5L bottle. The To offer people great drinking prototype and an exclusive experiences at home in BRANDS (1) tumbler were designed by sustainable design expert Indonesia, we have made our AQUA jugs available in an Virgil Abloh. additional 1,000 retail stores and through another 500 AQUA Home Service outlets. LOCAL NATURAL We took action to lead the ‘drinking revolution’, as more people voted We launched L’mon from In Poland, to help meet for the world they want through their the makers of Volvic in conscious consumers’ drink choices and hydration habits. the U.K., combining locally WATERS expectations for water in sourced spring water a glass bottle to complete Our circular packaging innovations with at least 25% real their fine dining experience, were centered on reuse, recycled fruit juice in three blended Żywiec Zdrój launched the content and recyclability. Our citrus combinations and first glass formats of its pure reusable water formats (roughly half no added sugars(1), in mountain spring water. of our offering by volume) achieved a fully recyclable In 2019, the Waters business strong growth. Many of our iconic brands, including Volvic, AQUA and aluminum can. delivered sales growth of +1.5%(2), Żywiec Zdrój launched 100% rPET bottles and we increased the contributing multiple innovations use of rPET to reach 16% worldwide. To respond to evolving tastes AUTHENTIC to a rapidly-evolving category, and and lifestyles, we expanded our aquadrinks range with natural, Combining an authentic re-imagining the packaging of our unsweetened options. citrus taste with Salus natural mineral water, most iconic brands to improve Aguas Danone Spain, Danone Waters Germany and Danone the new Salus Limonadas range in Uruguay is made Waters of America achieved circularity. B CorpTM certification, and four of with premium lemon flavoring and appeals to our brands committed to become new generations seeking fully carbon neutral in the coming fresh-tasting, simple drinks. years: evian® and Volvic in 2020, (1) In % of 2019 sales. Lanjarón by 2025 and Font Vella (2) Like-for-like change. by 2030. (1) Contains naturally occurring sugars. 24 Danone 2019 25
We strive to make a positive impact on people’s health every day, partnering EUROPE in Advanced with families, carers and local health Medical Nutrition communities to create science-based solutions that meet the nutritional needs VÉRONIQUE and preferences of people at different 2 WORLDWIDE PENCHIENATI-BOSETTA stages of life. in Early Life Executive Vice President, Nutrition Specialized Nutrition €7. BN Total sales LOCALLY SOURCED TOP 3 KariCare Sheep is a new #1 Aptamil baby formula made in New #2 Nutrilon Zealand with 100% local #3 SGM sheep milk, introduced in New Zealand, Australia and BRANDS (1) China. It reflects growing SPECIALIZED consumer interest in baby formulas based on different milk varieties. We accelerated innovation, NUTRITION working with parents, patients and healthcare professionals to understand local needs and preferences—for organic LEVERAGING ingredients or alternatives SCIENCE to cow’s milk for example—while This year, we continued embracing digitalization. In China, The Specialized Nutrition business we introduced a digital service the global roll-out of the Aptamil Prosyneo allowing consumers to verify the delivered strong growth of +5.8%(2) authenticity of our baby formulas. growing-up milk for toddlers. This growing-up in 2019, driven by the acceleration Leveraging our scientific expertise, milk is tailored to support sensitive toddlers’ our latest innovations in early life of consumer-centric innovation nutrition were based on our development and immune system with research into the role of human anchored in science, and by milk oligosaccharides. We also vitamins C and D. introduced new products the integration of our early life addressing the growing prevalence of food allergies in babies and and medical nutrition units children worldwide. to unleash synergies and capture In 2019, we successfully integrated HIGH PROTEIN SPECIFIC INGREDIENTS ORGANIC our early life and medical nutrition Nutrison Protein Intense is the first Our Cow & Gate A2 Milk, launched in In France, Blédina launched additional growth. business units into a single entity. and only intact protein tube feed for Hong Kong, uses milk from New Zealand its ready-to-cook offering, Les Stronger together, we are well critically ill patients with high protein cows that have been selected through DNA Récoltes Bio à mélanger, providing positioned to drive growth, unified needs that meets International testing as producing the A2 ß-casein protein 20 nourishing meal ingredients by a shared purpose to serve Critical Care guidelines. (only 30% of all cows produce the A2 for babies, while supporting (1) In % of 2019 sales. people’s specific nutritional needs ß-casein protein). regenerative, organic farming. (2) Like-for-like change. throughout life. 26 Danone 2019 27
COLLABORATIVE INNOVATION Boosting innovation Our ability to collectively accelerate the food revolution relies on our capacity to harness technology and develop pioneering products - from design to market - in an inclusive and transparent way. To boost innovation and bring health through food, we listen to consumers, cultivate relationships through dynamic digital activations and anticipate new trends. L’MON: PROMOTING HEALTHY AND TASTY HYDRATION Volvic, the U.K.’s #1 bottled water brand(1), launched L’mon, from the makers of Volvic: a new range of zesty, sparkling drinks produced in the U.K., combining at least 25% real fruit juice and British TWO GOOD: spring water. Tapping into the ever-growing demand for healthier hydration options, it offers all the taste A SIMPLE ACT of a traditional fizzy drink with no added sugar(2), no artificial sweeteners, colors or flavors and no OF GOOD FOOD preservatives, in a 100% aluminum can that can be In the U.S., 76% of consumers are looking to limit their recycled infinitely. We supported the launch of this sugar intake. To meet health-conscious people’s needs exciting innovation with a major summer marketing and respond to a clear growth space in the market, we campaign, reaching 75% of the U.K. population. created a revolutionary protein-rich Greek yogurt with (1) IRI Marketplace MAT to 03.11.2019. (2) Contains naturally occurring sugars. reduced sugar: Two Good. It features 80%(3) less sugar than average Greek yogurts because it’s made by slow straining our unique combination of milk and culture. This removes sugar from the milk, before adding the final touch of flavor, leaving 2g of sugar, 12g of protein, and 80 calories per serving. (3) Two Good: 2g total sugar per 5.3 oz. Average Greek yogurt: 11g sugar per 5.3 oz. >30% Innovations accounted for >30% of our sales in 2019, supporting our profitable growth agenda. We drive innovation in a way that makes a meaningful difference to people’s health locally, supports the communities we operate in and preserves the planet’s resources. Leveraging digital technology to transform the way we connect with consumers enables us to engage hearts and minds with our brands’ purpose. Nigyar Makhmudova Executive Vice President, Growth & Innovation 28 Danone 2019 29
Growing with purpose At Danone, we believe that combining economic success with positive SGM: social and environmental impact is essential to create sustainable HELPING TO TACKLE value for all. Our purpose-led Manifesto brands sit at the heart of our MALNUTRITION IN BONAFONT: ‘One Planet. One Health’ vision. Driving change on topics that really INDONESIA CELEBRATING matter to people, they play a key role in accelerating the food revolution Building on its mission to promote children’s health, our and create a competitive advantage, as 64% of consumers choose, SGM brand is helping to tackle nutritional deficiencies that hinder child growth and development in Indonesia, WOMEN’S switch or avoid a brand based on its stand on social issues.(1) where 37% of children under five suffer from stunting (1). In 2019, SGM set up the Aksi Nutrisi Generasi Maju EMPOWERMENT program in West Java, collaborating with the Indonesian In 2019, Bonafont built on its 25-year commitment to government, NGOs, healthcare professionals and empower Mexican women by encouraging men to celebrate canteen operators to champion better nutrition for school this cause through a major nationwide campaign: ‘A tu children. It also partnered with e-retailer Lazada (2) manera’. In addition, Carrera Bonafont 5K, the world’s largest to raise awareness of the importance of good nutrition women’s running race, celebrated its 15th anniversary on locally, inviting parents to make a digital pledge for International Women’s Day. Some 70,000 women took part a healthier generation. The campaign generated PROMOTING 20 million interactions and an exceptional engagement rate (20%), highlighting the potential of our Manifesto in support of our gender equality partnership with UN Women. Bonafont’s efforts have raised awareness of gender equality in Mexico, inspiring more partners to join the cause. TRANSPARENCY TO INSPIRE brands to improve lives. HEALTHIER CHOICES We strive to empower employees and consumers to lead healthier lives while creating shared value for our business and local communities. HORIZON ORGANIC: We are promoting transparency and helping people to make informed choices, for instance, by adding the B CorpTM logo or the Nutri-Score label LEADING THE WAY to some of our product packaging in several countries. This is also the aim IN ORGANIC DAIRY of Collaboration for Healthier Lives, a project we are co-creating with As organic pioneers and the largest organic dairy brand in the the Consumer Goods Forum and more than 100 partners in 10 cities world, Horizon Organic is helping to lead the way in responsible worldwide to encourage healthier eating and drinking habits. For example, dairy in the U.S. We work closely with farmers to prioritize in the London boroughs of Southwark and Lambeth, Danone and retailer animal welfare, promoting healthy, stress-free environments, Tesco have joined forces with key stakeholders to launch healthy eating grazing in open pastures and all-organic diets. To protect the campaigns in stores and encourage change in consumers’ behavior. environment, Horizon Organic also helps its farmer partners to improve the soil, while offsetting 100% of the electricity used to make its products with renewable energy credits. Customers tell us they want to eat more Already B CorpTM certified, Horizon Organic has recently healthily and would like retailers and committed to become carbon positive across its full supply chain by 2025. manufacturers to help. At Tesco, we believe we can be more effective by collaborating I’m proud to have contributed with our supplier partners to develop to creating a market for organic initiatives helping customers to understand, find dairy products in the U.S. and remain and choose healthier options. committed to improving agriculture. Dave Lewis, CEO, Tesco Mark Retzloff, Co-Founder, Horizon Organic (1) Basic Health Research (Riskesdas) 2007. (1) 2019 Edelman Trust Barometer Special Report. (2) Part of the Alibaba Group. 30 Danone 2019 31
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