WELCOME TO SAULT STE. MARIE

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WELCOME TO SAULT STE. MARIE
WELCOME
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SAULT STE. MARIE

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WELCOME TO SAULT STE. MARIE
Table of Contents
EXECUTIVE SUMMARY..................................................................................................................... 3
1. Introduction ............................................................................................................................. 3
2. Cost of Doing Business ............................................................................................................ 4
  2.1 Labor Rates ............................................................................................................................ 4
  2.2 Real Estate ............................................................................................................................. 5
  2.3 Infrastructure ........................................................................................................................ 6
  2.4 Provincial and Local Taxes ..................................................................................................... 7
  2.5 Economic Incentives .............................................................................................................. 8
  2.6 Airport Access ........................................................................................................................ 9
  2.7 Government Debt ................................................................................................................ 10
  2.8 Federal Funding Support ..................................................................................................... 10
3. Workforce .............................................................................................................................. 11
  3.1 Colleges and Universities..................................................................................................... 11
  3.2 Workforce Stability .............................................................................................................. 13
  3.3 Knowledge and Skill Set Base .............................................................................................. 14
  3.4 Net Migration Potential ....................................................................................................... 16
  3.5 Population and Scalability ................................................................................................... 18
  3.6 Resource Availability ........................................................................................................... 20
  3.7 Labour Competition............................................................................................................. 23
4    Business and Political Environment
  4.1 Business and Political .......................................................................................................... 24
  4.2 Political Support .................................................................................................................. 24
  4.3 Technology and Vendor Ecosystem…………………………………………………………………………………25
5 Quality of Life
  5.1 Cost of Living ..................................................................................................................... 255
  5.2 Housing ................................................................................................................................ 25
  5.3 Commute ........................................................................................................................... 256
  5.4 Education ........................................................................................................................... 266
  5.5 Climate and Geography ..................................................................................................... 277
  5.6 Arts and Recreation ........................................................................................................... 288

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WELCOME TO SAULT STE. MARIE
EXECUTIVE SUMMARY
Sault Ste. Marie offers a compelling location to establish business operations. This document
provides detail about the community, its assets and business environment.

From the many strengths and advantages to locating in Sault Ste. Marie, we would like to
highlight a few key points for your consideration:

       Economic incentives from the Northern Ontario Heritage Fund and other Sault-focused
        funding programs offer significant advantage and could exceed $5 million dollars
       Training programs offered by Sault College and Algoma University combined with
        support from the Canada Ontario job grant offer an excellent path for employee training
        and will help ensure a qualified and capable workforce
       Sault Ste. Marie offers a high quality of life for staff with affordable housing, low
        commute times and a natural environment that is second to none
       Political support from all levels of government will be very high - Sault Ste. Marie is
        currently served by Conservative MP Terry Sheehan and Liberal MPP David Orazietti
        who serves as the Minister of Government and Consumer Services
       Business support organizations go above and beyond in Sault Ste. Marie and will receive
        a strong support environment from employment service organizations, Sault Ste. Marie
        Innovation Centre and Sault Ste. Marie Economic Development Corporation

Sault Ste. Marie has momentum - the City of Sault Ste. Marie’s credit rating was upgraded to A-A
Stable by Standard & Poor’s in 2015; the Canadian Federation of Independent Business released
a 2012 report titled “Communities in Boom: Canada’s Top Entrepreneurial Cities” and Sault Ste.
Marie ranked 2nd in Ontario ahead of Toronto, Ottawa and London. The City is investing in new
quality of place amenities and business support services that will drive prosperity in the future.

We invite your company to be a part of this growing and revitalized community and look
forward to establishing a new office for your organization in Sault Ste. Marie in the near future!

    1. Introduction
Sault Ste. Marie has a long and fascinating history and is one of the oldest French settlements in
North America and was at the crossroads of the 3,000-mile fur trade route, which stretched
from Montreal to Sault Ste. Marie and to the North country above Lake Superior. This area was
originally called Baawitigong, meaning "place of the rapids," by the Ojibwa, who used the site as
a regional meeting place during whitefish season in the St. Mary's Rapids.

After the visit of Étienne Brûlé in 1623, the French called it "Sault de Gaston" in honour of
Gaston, Duke of Orléans, the brother of King Louis XIII of France. In 1668, French Jesuit
missionaries renamed it Sault Sainte Marie, and a fur trading post was established and the
settlement expanded to include both sides of the river.

Sault Ste. Marie was founded because of its strategic location in the middle of the Great Lakes.
It’s industrial history stretches back to 1894 when industrialist F.H. Clergue harnessed the hydro

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WELCOME TO SAULT STE. MARIE
power of the rapids to establish an empire, including a steel company and paper mill. From this
time, the community has emerged as a resilient one that enjoys its beautiful surroundings and
position as a border community, situated on the international boundary between Ontario and
Michigan.

LOCATION
    Located along the border of the United States and at the heart of the Great Lakes
    560 km northwest of Detroit
    680 km northwest of Toronto

POPULATION Source: Statistics Canada 2011
Sault Ste. Marie, Ontario – 75,000 +
District of Algoma - 115,870

MAJOR INDUSTRIES

Traditional
     Forestry/wood products
     Metal manufacturing/products
     Lottery and gaming
     Contact Centre
     Tourism
Emerging
    ICT
    Alternative Energy
    Specialty manufacturing

MAJOR EMPLOYERS
   Essar Steel Algoma Inc. (Metal Manufacturing/Products)
   Sutherland Global Services Contact Centre (IT Support)
   Agero Contact Centre (Roadside Assistance Contact Centre)
   ARAUCO/Flakeboard Company (Forestry/Wood Products)
   McDougall Energy (Oil & Propane)

    2. Cost of Doing Business

2.1 Labor Rates

The labour force of Sault Ste. Marie is made up of over 67,130 persons.

Over 55.1% of the population of Sault Ste. Marie aged 15+ are participating in the labour force.

                                       Participation Rate:
                    Sault Ste. Marie                              55.0%
                    Mississauga                                   57.2%
                    Ontario                                       65.2%

                Source: Statistics Canada 2015

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WELCOME TO SAULT STE. MARIE
In Ontario, salaries and wages are competitive with those in United States jurisdictions. When
                total compensation rates are compared, Ontario provides even more of a cost advantage,
                largely because of publicly funded health care.

                Ontario Wage Rates (Hourly)

                The following are average wages by general occupation for Ontario:

National Occupational Classification (NOC)                  2010      2011       2012      2013       2014        2015     2016
Management occupations                                      $34.69    $35.31    $37.25     $38.27     $39.63      $39.83   $41.95

Business, finance and administrative occupations            $21.19    $21.70    $22.36     $22.94     $23.48      $24.13   $25.80

Natural and applied sciences and related occupations        $31.17    $32.12    $33.11     $33.47     $34.36      $34.39   $35.78

Health occupations                                          $26.26    $26.78    $27.16     $28.00     $28.26      $28.70   $29.25
Occupations in social science, education, government                                                                       $32.22
                                                            $28.90    $29.58    $30.19     $30.96     $31.20      $31.34
service and religion
Occupations in art, culture, recreation and sport           $22.57    $22.98    $23.14     $23.70     $23.89      $25.83   $23.12
Sales and service occupations                               $15.16    $15.41    $15.79     $16.16     $16.40      $16.76   $16.42
Trades, transport and equipment operators and related                                                                      $25.59
                                                            $22.36    $22.77    $23.39     $23.94     $24.49      $24.97
occupations
Occupations unique to primary industry                      $19.60    $20.38    $21.27     $21.82     $22.62      $23.36   $22.77
Occupations unique to processing, manufacturing and                                                                        $21.87
                                                            $19.11    $19.46    $19.62     $20.18     $20.69      $21.19
utilities

                Source: Statistics Canada 2010-2016

                2.2 Real Estate

                Average cost of a house in Sault Ste. Marie is significantly less than other Ontario cities.

                                                    Average House Price (2016):
                                    Sault Ste. Marie            $169,802
                                    Mississauga                 $548,816
                                    Ontario                     $518,000

                              Source: Municipal Property Assessment Corporation (MPAC) 2016

                Residential building permits reflect the expectations of investors regarding the health of the
                local housing market, including its price outlook.

                In 2013 the value of residential building permits was $48.8 million, an increase of 27 per cent
                from $38.4 million in 2012 and more than one-third above its long-term average of $35.7
                million.

                Since 2007 the value of Sault Ste. Marie residential building permits has increased in five of the
                past seven years. Building permits have been above the average since 2010, exhibiting strong
                growth in 2010 and 2013.

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The diagram below compares the value of residential building permits for Sault Ste. Marie and
Ontario against their long run averages.

The value of residential building permits in Sault Ste. Marie has remained firmly above its long
term average since the mid-2000s recovering from a decade of relatively weak performance.
Since 2007 the value for permits has remained in line with the provincial average.

2.3 Infrastructure

Sault Ste. Marie offers a sound foundation for any business requiring advanced connectivity.
The community satisfies these critical requirement with multiple fibre service providers and
path diversity with lit fibre provision by Bell Aliant, Ontera (now owned by Bell), and Shaw
Communications.

Path diversity is achieved by Bell, which has two “west-east” paths (Bell + Ontera) plus a
“northern loop” to Sudbury; and by Shaw, which has two paths in/out of the

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WELCOME TO SAULT STE. MARIE
city via a “west-east” path to Sudbury (using Eastlink) and a “U.S. path” via the International
Bridge into Michigan where it connects to the regional network owned by Peninsula Fiber
Network, LLC (PFN) and its partner routes to Chicago, Minneapolis & Grand Rapids.

2.4 Provincial and Local Taxes

The table below provides an overview of the tax rates for the City of Sault Ste. Marie. The tax
rates are based solely on land and building rates – there are no taxes on fixed assets or
personal property.

City of Sault Ste. Marie Tax rates can be found at:

http://www.saultstemarie.ca/Cityweb/media/Finance/Tax%20Rates/2016TaxRates.pdf

Personal Income Tax Rate:
Personal income tax rates for Ontario residents are progressive. The combined federal and
Ontario rates range up to about 46 per cent, with the top marginal rate applying to taxable
incomes over C$100,000. Ontario's income tax rates are among the lowest in Canada at all
income levels.

Local Taxes:
GST Goods and Services Tax is harmonized and PST – Provincial Sales Tax (Ontario) is included in
a tax rate of 13% applied to the supply of most goods and services in Alberta, British Columbia,
Manitoba, Ontario, Prince Edward Island, Quebec, Saskatchewan, North West Territories,
Nunavut and the Yukon.

       Almost everyone has to pay GST on taxable goods and services
       You have to register for GST if you are providing taxable goods or services in Canada in
        the course of your commercial activities and have taxable revenue above a prescribed
        minimum
       You can claim a credit to recover the GST on purchases and expenses you use in your
        commercial activities
       Sales of certain goods and services are not subject to GST and are designated as exempt
        supplies

Payroll Taxes:
Corporations must collect Employment Insurance premiums and Canada Pension Plan (CPP)
contributions, from both the employer and the employee, to provide support for loss of
employment (including maternity leave) and retirement. The comparable rate for U.S.
employers and employees for social security taxes is higher, at 6.2 per cent.

Workers Compensation:
The Workplace Safety and Insurance Act, 1997 provides compensation to workers who suffer
from workplace injuries or industrial disease. The Workers’ Compensation Board compensates
workers through the payment of lost wages, health care costs and retraining and rehabilitation
programs. Employers fund the Board through annual assessments based on payroll and the
accident experience of their industry, thereby transferring to the Board all responsibility for
workplace claims of compensation. Workers cannot sue their employers for workplace injuries
or industrial disease.

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WELCOME TO SAULT STE. MARIE
Occupancy Costs:

       Electricity: Sault Ste. Marie current electricity rates are at this link:
       http://www.ssmpuc.com/documents/assets/uploads/files/en/electricity_rate_sheet_no
       v_1_2016_ssm.pdf

       Water: Sault Ste. Marie current water rates can be found on our website at this link:
       http://www.ssmpuc.com/documents/assets/uploads/files/en/bylaw_411_to_esablish_
       water_rates_for_2016.pdf

       Additional information: related to how Sault Ste. Marie compares for water/sewer and
       electricity across the province at these links:

       http://www.ssmpuc.com/index.cfm?fuseaction=content&menuid=20&pageid=1014
       http://www.ssmpuc.com/index.cfm?fuseaction=content&menuid=89&pageid=1075

2.5 Economic Incentives
Sault Ste. Marie is fortunate to be able to provide companies with a number of significant
incentive programs that can contribute to the success of business operations. The primary
incentive programs include:

      NOHFC - The Northern Ontario Heritage Fund Corporation (NOHFC) is a crown
       corporation and development agency of the Ontario government that invests in
       northern businesses and municipalities through conditional grants, forgivable
       performance loans, incentive term loans and loan guarantees. A series of programs
       serve business of all sizes. The application process rolls throughout the year and a
       volunteer Board of Northern Ontario citizens makes final approval on applications.
       NOHFC can make significant investments ($5M+) in projects that benefit the North and
       more information about their programs can be found at: http://nohfc.ca/

      FedNor - FedNor is the Government of Canada’s economic development organization
       for Northern Ontario. Through its programs and services, and through its financial
       support of projects that lead to job creation and economic growth, FedNor works with
       businesses and community partners to build a stronger Northern Ontario. FedNor’s
       main funding vehicle, the Northern Ontario Development Program (NODP), focuses on
       three main priorities: Community economic development, Business growth and
       competitiveness and Innovation.

      City of SSM Economic Development Fund (EDF) – The EDF is an annual allocation of
       $500,000 that the City of Sault Ste. Marie sets aside for economic development
       initiatives. Administered by the SSM Economic Development Corporation and approved
       by City Council, the fund can provide strategic resources to enable economic
       development initiatives in the community.

      Training Programs – The Province of Ontario and Government of Canada have a number
       of training assistance programs that are offered to employers with significant training
       needs. Support for an individual's training costs under the Canada-Ontario Job Grant is
       shared between the government and the employer. The government will provide two-
       thirds (2/3) of the eligible training costs up to a maximum of $10,000 per individual.

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2.6 Airport Access
Air carriers serving the Sault Airport include Air Canada Jazz, Porter Airlines and Bearskin
Airlines. These airlines operate daily services to and from the Sault Ste. Marie Airport. With one
stop, passengers can fly to and from Sault Ste. Marie Airport to major destinations worldwide.
Weekly winter vacation flights serving the Sault Ste. Marie Airport are serviced by Sunwing
Vacations. The seasonal airlines operate on a weekly basis to and from the Sault Ste. Marie
Airport from mid-December to mid-March.

Sault Ste. Marie also has a unique option for business travellers with service from Sault Ste.
Marie, Michigan’s Chippewa Airport. A Delta Airlines commuter plane flies to Detroit and offers
a low-cost alternative for travel to the United States and points beyond.

The Sault Ste. Marie Airport is located within city limits. It is the only airport in northeastern
Ontario than contains a NAV Canada air traffic control tower. A total of 66,806 itinerant flights
(flights from one airport to another) were recorded at the Sault Ste. Marie Airport in 2015; a
significant amount of air traffic for a medium sized Canadian city.

                            Total Itinerant Aircraft Movements (2015):
                      Sault Ste. Marie                                 66,806
                      Greater Sudbury                                  35,794
                      North Bay                                        37,584

                 Source: Annual Reports 2015

The Sault Ste. Marie Airport has shown strong growth in passenger flights over the past few
years with the introduction of Porter Airlines.

                                     Passenger Flights (2015):
                      Sault Ste. Marie                                  8,891
                      Greater Sudbury                                  11,766
                      North Bay                                         4,934

                 Source: Annual Reports 2015

                                      Total Passengers (2015):
                      Sault Ste. Marie                                201,347
                      Greater Sudbury                                 228,529
                      North Bay                                        83,318

                 Source: Annual Reports 2015

   Sault Ste. Marie Airport
        o       With service from:
                        Porter Airlines

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        Air Canada
                       Bearskin Airlines
                       Sunwing Vacations (Caribbean winter service)
       Regional Service
        o           Chippewa County International Airport - 21 miles (33 km) south in Michigan.
                       This provides Delta Airlines service to Detroit, MI.

2.7 Government Debt
Sault Ste. Marie was recently upgraded by Standard and Poor’s municipal evaluation system to
be A-A Stable. The community continues to exercise sound fiscal management in conducting its
operations and is well positioned to continue to invest in good projects that support the future
prosperity of the community.

2.8 Federal Funding Support
Sault Ste. Marie has enjoyed strong support from the Federal government for a number of
strategic initiatives. The MP for the City is Terry Sheehan a member of the Liberal Party and past
Prime Minister Harper has made multiple stops in Sault Ste. Marie over the past few years.
Examples of federally funded initiatives include:

       An investment of $2,120,000 to support the planning and design of a public deep
        harbour port to modernize industrial docking facilities and increase shipping capacity in
        the Sault Ste. Marie region. The public gateway deep harbour port project will be led by
        the City of Sault Ste. Marie and is a partnership venture with public and private sector
        stakeholders. Some of the private sector firms that are expected to use the facilities
        include Essar Steel Algoma, Tenaris Algoma Tubes, Avery Construction and Purvis
        Marine. The funding will assist with project planning and preparation, environmental
        assessment, and consultation with appropriate First Nation and Aboriginal
        organizations. The funding was provided through FedNor's Northern Ontario
        Development Program (NODP), which supports projects that promote economic
        development, enhance business development and growth, and facilitate innovation
        throughout Northern Ontario.

       A FedNor investment of $762,000 to enable the Sault Ste. Marie Innovation Centre
        (SSMIC) to undertake two initiatives. Of the total, $452,000 will be used to deliver the
        Broadband E-business and Marketing program. Through the program, the SSMIC will
        assist eligible small and medium-sized enterprises to develop their digital skills and
        incorporate e-business technologies into their operations. With the remaining $310,000,
        the Innovation Centre will deliver the Innovation Accelerator Program to help qualified
        high-tech enterprises in the region with innovative business and product development
        activities, such as market research, e-commerce and promotion, and lean production
        implementation.

       FedNor funding of $466,500 to enable the Sault Ste. Marie Innovation Centre (SSMIC) to
        undertake three separate initiatives. First, an investment of $295,000 will assist the
        SSMIC to hire a coordinator to identify and address gaps in ICT infrastructure; provide
        ICT training and awareness; and promote and implement broadband applications for
        small businesses that will enhance their competitiveness and create jobs. The second
        initiative will benefit from an investment of $140,000 to help the SSMIC implement a
        regional smart energy strategy. Specifically, the funding will be used to determine the

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feasibility of developing a smart micro-grid in the community – a small-scale version of a
        centralized electricity system – as well as develop a bio-oils strategy to support the
        construction of a bio-energy facility. These initiatives would leverage local energy and
        natural resource assets and help attract new industries and jobs to the region. For the
        third initiative, the SSMIC will receive $31,500 to hire a youth intern to assist with the
        development of a renewable energy sector improvement strategy.

       Algoma University received federal and provincial funding totalling $16 million through
        the Knowledge Infrastructure Program and Ontario's 2009 Budget for the Biosciences
        and Technology Convergence Centre.

    3. Workforce

3.1 Colleges and Universities
Another reason Sault Ste. Marie growing and thriving is a community wide commitment to
education and training. Sault Ste. Marie is home to two outstanding post-secondary institutions
with annual enrolment over 5,700 students and boasts a higher than average participation rate
in post-secondary education.

Algoma University, Sault College and Lake Superior State University in Sault Ste. Marie, Michigan
offer excellent opportunities for students and a welcoming, collaborative environment for
businesses.

The university and college have worked with the community to shape curriculum to meet
specific needs of Sault Ste. Marie’s knowledge based industries. The post-secondary institutions
have a well-established history of partnering with organizations to understand and deliver on
current and emerging requirements for education and skills. One of the benefits of a small
community is the institutional leaders are very open to working with industry to adjust
curriculum to ensure they are meeting the needs of local employers.

Successes to date involve developing and delivering programs as well as investing in faculty and
acquiring the latest in tools and equipment. These include the areas of:
     IT/Computer Science
     Business Management
     Digital/Graphic Design
     Gaming Technology
     Human Resources Management

A more detailed listing of the computer science programming taught at the post-secondary
institutions may be provided.

Sault College
Sault College is the #1 college in Ontario as ranked by students and the largest deliverer of
apprenticeship training in Northern Ontario.

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Sault College has been very proactive in creating custom one-off courses for employers. Just
recently, Sault College joined with OLG’s IT group to understand their requirements for
upgrading programming skills on the latest software (python). A customized program and
delivery schedule resulted in participants being certified on the software by their provincial
governing organization in a timely and cost efficient way – all within Sault Ste. Marie. They’ve
done similar programs with Essar Steel to upgrade employees Essential Skills and Tenaris – for
Management Skills Upgrades.

In the fall of 1965, the institution opened its doors as the Sault Ste. Marie Ontario Vocational
Centre, or OVC. Similar "training schools" began in London and Ottawa. The OVCs evolved into
Ontario's community colleges. Sault Ste. Marie's OVC became the Sault Campus of the newly
established Cambrian College of Applied Arts & Technology. Its main campus was located in
Sudbury. A second satellite campus opened in North Bay. Community colleges enjoyed
immediate public acceptance and support. In fact, Cambrian's enrolment growth was so rapid
that within only five years the satellites became independent colleges.

The independent Sault College of Applied Arts & Technology emerged in 1973. Sault College has
grown tremendously over the years, adding programs in all disciplines. They now respond to the
postsecondary educational needs of more than 4,500 part-time and full-time students each
year.

Algoma University
Algoma University offers Bachelor’s degrees in more than 30 academic programs. International
students account for 20% of University attendees – the highest percentage in Ontario. AU offers

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Bachelor Degree options in Computer Sciences (with sub specialties in Computer Games
Technology), Information Technology (IT), Finance, HR & Business Systems Management.

They have been very proactive in expanding the university and they also have a co-op program
which offers students the opportunity to gain experience across a wide variety of Sault
employers and for employers to scout future talent.

Established in 1965, Algoma University has undergone many changes since the early days when
the then Algoma College first began offering courses out of a few portables on the campus of
what is now Sault College.

Initially an affiliate of Laurentian University in Sudbury, Algoma College began offering classes in
1967, and seized an opportunity for growth by moving into the former Shingwauk Residential
School building in 1971, one year after the residential school closed its doors. Algoma College
became Algoma University College, still affiliated with Laurentian, with the mandate to offer
university programming to residents of Sault Ste. Marie and the surrounding area. Many
programs required students to take the final year in Sudbury on the Laurentian campus, but
over time program offerings and courses grew until many students were able to complete their
degrees in Sault Ste. Marie.

In 2008, Algoma University was established as an independent, degree-granting institution when
the Provincial Government passed the Algoma University Act. Since 2008, the University has
consistently met growth targets designed to increase enrolment from approximately 1000
students to approximately 3000 students by the year 2020. Several new buildings have been
added to campus, including the Essar Convergence Centre in 2011 and the New Residence in
2012.

Lake Superior State University
Located in Sault Ste. Marie-Michigan, LSSU is a complementary institution with 2,600 students
enrolled. There is a high level of cooperation/integration among the three institutions – you can
start your degree at Sault College and finish at Algoma; or start it at Lake Superior on the
US side and finish on the Canadian side – all at attractive tuition rates.

3.2 Workforce Stability
Employer feedback in the region has pointed to an advantage for Sault Ste. Marie. Companies
have consistently cited the fact that they are able to retain employees for long careers and avoid
the churn that often takes place in more competitive job markets and larger centres.

In 2011 the unemployment rate of Sault Ste. Marie was higher than both Greater Sudbury and
North Bay.
                      Unemployment Rate (2016):
                      Sault Ste. Marie                                   8.5%
                      Ontario                                            6.9%
                  Source: Statistics Canada 2016

Ontario Health Insurance Plan - A resident of Ontario must have a health card to show that he or
she is entitled to health care services paid for by OHIP. The Ministry of Health and Long-Term

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Care pays for a wide range of services, however, it does not pay for services that are not
medically necessary, such as cosmetic surgery.

Most of your Ontario health benefits are covered across Canada. The province or territory you
are visiting will usually bill the Ontario Ministry of Health and Long-Term Care directly for
hospital and physician services. In Quebec, you may have to pay for physician services and then
submit your receipt to your local ministry office for payment.

Ontario residents are eligible for provincially funded health coverage (OHIP). To be eligible for
Ontario health coverage you must:

       be a Canadian citizen or have immigration status as set out in Ontario's Health Insurance
        Act,
       make your permanent and principal home in Ontario, and
       be physically present in Ontario 153 days in any 12-month period.

Employment Insurance – Earnings subject to Employment Insurance premiums include salaries,
wages and paid leave.

Pregnancy/Parental Leave – In addition to the 17-week pregnancy leave for mothers, either
working parent may take 35 weeks unpaid parental leave to care for a newborn or newly-
adopted child immediately following the birth of the child or the pregnancy leave, in the case of
the mother.

Canada Pension Plan –The employee and employer contribution rates for 2013 will remain
unchanged at 4.95%, and the self-employed contribution rate will remain unchanged at 9.9%.

Private Pension Provisions – Over 2,000,000 of the Ontario labour force participates in
employer-sponsored private pension plans. All employer-sponsored pension plans must be
registered with the Financial Services Commission of Ontario www.fsco.gov.on.ca .

3.3 Knowledge and Skill Set Base

LABOUR FORCE INDICATORS:
   Yearly Averages:
   Participation rate                                                                  56.3
   Employment rate                                                                     51.6
   Unemployment rate                                                                     8.5

Source: Statistics Canada 2016

   By Industry Divisions:
   Agriculture, forestry, fishing and hunting                                           223

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Mining, quarrying, and oil and gas extraction                                 188
  Utilities                                                                     438
  Construction                                                                 2,848
  Manufacturing                                                                5,022
  Wholesale trade                                                               849
  Retail trade                                                                 5,630
  Transportation and warehousing                                               1,461
  Information and cultural industries                                           438
  Finance and insurance                                                        1,032
  Real estate and rental and leasing                                            626
  Professional, scientific and technical services                              1,439
  Management of companies and enterprises                                         18
  Administrative and support, waste management and remediation services        2,542
  Educational services                                                         3,268
  Health care and social assistance                                            6,191
  Arts, entertainment and recreation                                           1,531
  Accommodation and food services                                              3,098
  Other services (except public administration)                                1,999

  Public administration                                                        3,771

Source: Manifold, Super Demographics, 2014

  Occupation:
  Management occupations                                                        3,320

  Business, finance and administration occupations                              6,420

  Natural and applied sciences and related occupations                          2,470
  Health occupations                                                            3,425
  Occupations in education, social science, government service, and religion    5,400
  Occupations in art, culture, recreation and sport                              770
  Sales and service occupations                                                11,670
  Trades, transport and equipment operators and related occupations             6,505
  Unique to primary industry                                                     620
  Occupations in manufacturing and utilities                                    2,010

Source: Manifold, Super Demographics, 2014

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Language used most often at work:
   Total population aged 15 years and over by language used most often at work       39,920

   English                                                                           39,524

   French                                                                               251
   Non-official languages                                                                12
   English and French                                                                   112
   English and non-official language                                                     20

Source: Manifold, Super Demographics, 2014

   Place of Work Status:
   Total employed population aged 15 years and over by place of work status         37,022

   Worked at home                                                                     1,149
   Worked outside Canada                                                               161
   No fixed workplace address                                                         2,938
   Worked at usual place                                                            29,260

Source: Manifold, Super Demographics, 2014

3.4 Net Migration Potential
Beyond the current labour force in Sault Ste. Marie, the community offers great potential to
attract new employees. First, one must consider that there is a strong network of ex-pats of
Sault Ste. Marie – people from the community that would like to return. There is a strong bond
to the region and many individuals who left to seek employment would like to return. The Sault
Ste. Marie Innovation Centre maintains a “Sault Reconnect” database and external organizations
like “Soo Connected” provide vehicles to connect with this talented employment pool.

Sault Ste. Marie also understands the importance of creating a welcoming community for
newcomers and has established a Location Immigration Partnership (LIP). The LIP was able to
take advantage of an initiative of Citizenship and Immigration Canada (CIC) to encourage
communities across the province to develop extensive and comprehensive local settlement
strategy plans for the development and implementation of services for newcomers, to ease the
transition into the work force and social integration into the City.

The City of Sault Ste. Marie is the lead organization of the LIP and is made up of approximately
50 members representing many local organizations, institutions, service providers and cultural
groups. The main goals of the Sault Ste. Marie LIP are to:

       Identify and eliminate gaps in programs and services for new arrivals and immigrants
       Consolidate and centralize community resources and services for new immigrants

                                                                                               16
   Address current and pending labour shortages through Immigration Strategy
        Development
       Develop and construct a working community strategy/plan

From September 2009 to June 2010, the Local Immigration Partnership conducted focus group
sessions with different sectors in the community including: Education, Social Services, Business
and Employers, Recreation, Culture and Newcomers. Community consultations were also held
and were open to all members of the public. Surveys were also distributed to many groups/
organizations and made available for the public through the Discover the Sault website.

The information gathered throughout this research phase was the key component to the
development of the community based settlement strategy prepared by the Local Immigration
Partnership.

In June 2010, the Local Immigration Partnership delivered a community based settlement and
integration strategy for newcomers to Sault Ste. Marie based on the research gathered during
the above time period. This strategic plan entitled “Creating a Welcoming Community” was
approved and endorsed by City Council.

Since the approval of the community settlement strategy, this report has become the main
source guiding the Local Immigration Partnership through each of its phases. The Sault Ste.
Marie Local Immigration Partnership is dedicated to the delivery of the recommendations in the
“Creating a Welcoming Community for All” Settlement Strategy, through the continuous
formation of community partnerships and community awareness projects such as the
Immigration Forum’s held in 2011 and 2012.

Further funding from Citizenship and Immigration Canada allowed the Local Immigration
Partnership an opportunity to form a LIP Council which is made up of 15 members. The LIP
Council is responsible for the guidance of the partnership and to provide oversight for the
planning to deliver recommendations outlined in the “Creating a Welcoming Community”
Strategic Plan.

Along with the evolution of the LIP Council, there was also the formation of sub-committees:

       Community Awareness Campaign Committee
       Community Forum Committee
       Newcomer Welcome Centre Committee

Each LIP sub-committee is comprised of approximately 8 members. These committees are made
up of individuals with expertise and knowledge about event planning, attraction and retention,
community trends, local business and education and government.

The Local Immigration Partnership, LIP Council and LIP sub-committees make up a collaborative
community working group represented by all sectors. They maintain the commitment to
promote programs and services within the community & identify and eliminate gaps for
newcomers and immigrants following the guidance of the settlement strategy with an end goal
of “Creating a Welcoming Community for All”. http://www.discoverthesault.ca/

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3.5 Population and Scalability

The population of the City of Sault Ste. Marie remained stable between the census years of 2006
and 2011.

   Population Characteristics:            Sault Ste. Marie     Greater Sudbury   North Bay

   Population                                    75,141              160,374        53,651
   Growth Rate (2006-2011)                         0.3%                 1.5%         -0.6%
Source: Statistics Canada 2011

   Population
   Total private dwellings                                                          33,901
   Population density per square km                                                   336.6
   Land area square km                                                              223.26
Source: Statistics Canada 2011

   Age Characteristics of a population:
   Total: all persons                                                                75,141
   Total Male:                                                                       36,111
   Total Female:                                                                     39,030
Source: Statistics Canada 2011

Population Breakdown by Sex and Age:
        Age                      Male                     Female                 Total
         0-4                     1,805                       1,650               3,450
         5-9                     1,715                       1,735               3,450
       10-14                     1,965                       1,795               3,770
       15-19                     2,405                       2,305               4,705
       20-24                     2,380                       2,370               4,750
       25-29                     2,050                       2,170               4,220
       30-34                     1,945                       2,125               4,070
       35-39                     1,915                       2,085               3,995
       40-44                     2,200                       2,270               4,470
       45-49                     2,735                       3,095               5,830
       50-54                     3,065                       3,450               6,515
       55-59                     2,850                       2,965               5,810

                                                                                              18
60-64                       2,575         2,695                     5,275
       65-69                       1,880         2,125                     4,005
       70-74                       1,585         1,860                     3,445
       75-79                       1,365         1,620                     2,985
       80-84                       1,025         1,400                     2,425
          85+                      655           1,315                     1,965
                Median Age: 45.7                     % of pop. 15+: 85.8

Source: Statistics Canada 2011

  Language first learned and still understood:
  English only                                                                     71,160
  French only                                                                       2,430
  Both English and French                                                           6,860
  Other                                                                             2,190
  Visible Minority Status:
  Total population by visible minority groups
  Visible minority Population                                                       1,215
  Chinese                                                                            290
  South Asian                                                                        270
  Black                                                                              260
  Filipino                                                                            35
  Latin American                                                                     110
  Southeast Asian                                                                     40
  Arab                                                                                85
  West Asian                                                                           0
  Korean                                                                              40
  Japanese                                                                            25
  Visible minority                                                                     0
  Multiple visible minorities                                                         35
  Not a visible minority                                                           72,415

Source: Statistics Canada 2011

  Aboriginal Population:
  Total: all persons                                                               73,625

                                                                                        19
Aboriginal identity population                                                          6,740
   Non-aboriginal population                                                              66,885

Source: Statistics Canada 2011

   Immigration Characteristics:
   Total population                                                                       73,625
   Non-immigrants                                                                         66,695
   Immigrants                                                                               6,700
   Before 2001                                                                              6,105
   2001 to 2005                                                                              250
   2006 to 2011                                                                              340
   Non-permanent resident                                                                    235
Source: Statistics Canada 2011

3.6 Resource Availability

    3.6.1   Broadband

A critical resource for any technology company is the availability of abundant broadband
resources. Sault Ste. Marie offers an advanced communication infrastructure to suit the needs
of large server farm projects. The unique geographic location of the community located
directly on the U.S. border provides the ability for redundant access to major U.S.
telecommunication backbones. The city is the home of the only fibre optic connection to the
U.S. located on the upper Great Lakes via the International Bridge. This is a unique advantage to
locating a facility in Sault Ste. Marie.

The Sault Ste. Marie area can meet the Information and Communication Technology needs as
the region is served by three independent broadband carriers each offering OC192 network
lines with 10Gbps and GbE capacity.

It should be noted that Sault Ste. Marie is also home to the headquarters of Ontario Lottery
and Gaming (OLG), which helps to demonstrate the maturity and sophistication of the
community’s communication infrastructure. The OLG has annual revenues surpassing $3.5
billion dollars and a number of province-wide services are at times conducted from the SSM.

                                                                                               20
4.Network
Shaw

                 Ontera Network

  Bell Network

                                  21
3.6.2 Power

Sault Ste. Marie provides an attractive location when considering the electricity resources in the
region. The area is unusual as it is one of the few areas in North America that has created a
generation system made up primarily of renewable energy assets. The Algoma region exports
up to 150 MW of power south (to Southern Ontario) and in peak seasons the municipality of
SSM consumes less than a quarter of the total power generated in the region. More renewable
projects could be developed in the region current transmission lines to export power to
southern Ontario are at capacity. A better solution for the community is to increase demand
and use this power locally! The area possesses a surplus of power and a diversity of supply that
includes:

Energy Production

Solar
KKR, a leading global investment firm with $77.5 billion in assets under management as of
December 31, 2012, owns a 60 megawatt ground mounted solar farm located in Sault Ste.
Marie. This $400 million project uses solar photovoltaic (crystalline silicon) cells to capture the
energy from the sun and convert it into electricity.

Sault Ste. Marie is also home to Heliene, a company operating an advanced solar panel
manufacturing facility that is capable of producing up to 30 megawatts of solar panels annually.

The community has also been very proactive in taking advantage of the Green Energy Act and
corresponding Feed In Tariff program and has over 500kW of rooftop solar installations
throughout the community.

Wind
Brookfield Renewable Power’s Prince Wind Farm was a two-phase project comprised of 126
wind turbines extending over nearly 100 km2. The wind farm has a total installed capacity of
189 megawatts and produces enough electricity to power 60,000 homes.

Sault College of Applied Arts and Technology also has an on-sight wind turbine that has an
installed capacity of 35 kilowatts. The turbine was erected in July 2008 and has since produced
44 megawatt hours of electricity. It is now used as a teaching application for the Mechanical
Engineering Technician program.

Hydro
Brookfield Renewable Power has five Sault Hydro Operations sites with hydroelectric generating
stations; Francis H. Clergue, Mackay, Gartshore, Hogg, and Andrews, located on the Montreal
River and the St. Mary’s River in Sault Ste. Marie and surrounding areas. The facilities have an
installed capacity of 203 megawatts, producing an average of 928 gigawatt hours of electricity
annually.

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Municipal Solid Waste
Elementa Group established a pilot plant in 2008 at the Sault Ste. Marie landfill site, with the
intent of converting garbage into energy. The technology breaks down carbon material
(municipal solid waste) at the molecular level using a patented steam-based reformation
process. Elementa and the City of Sault Ste. Marie negotiated a waste supply agreement to
progress into the second phase of the project, which consists of a demonstration plant with the
potential to generate 6–7 megawatts of electricity per year.

For a city the size of Sault Ste. Marie a truly impressive amount of renewable energy in being
generated in the region and community leaders have identified this sector as a priority for
development. A community “Smart Energy Strategy” has been developed and is being actively
implemented with local stakeholders actively seeking to support new projects.

Sault Ste. Marie also provides a stable and safe source of electricity for the mission-critical
operations of the facility. A facility located in Sault Ste. Marie could tie in directly to a line that
is fed from Brookfield Renewable Power’s generation facilities through Great Lakes Power
Transmission or be serviced by our local SSM PUC. The organizations can meet the significant
power requirements of a major data centre and some unique notes for the two are provided
below:

Brookfield Power - Unique arrangements can be made with Brookfield Renewable Power to
provide a direct feed to a site. In addition, a company could contract out for power purchase or
potentially purchase/own a transformer station which would eliminate the monthly
transformation cost.

PUC Distribution – PUC Distribution is the local utility provider for the City of Sault Ste. Marie. It
should be noted that customers of PUC Distribution pay 0.5 cents per kWh less than the rest of
the province for the government imposed “Debt Retirement Charge” which is listed below. The
Debt Retirement Charge is currently set at 0.2 ¢/kWh for PUC Distribution customers while
the rest of the Province pays 0.7 ¢/kWh. The OEB approved this reduced rate for our customers
in recognition of the corresponding historical percentage of power purchased by Great Lakes
Power from the former Ontario Hydro to supplement its energy production.

AVAILABLITY OF LABOUR

Number of Organized Unions in Area: Source: Ontario Ministry of Labour
There are approximately 70 organized Unions in the Sault Ste. Marie and Algoma District.
3.7 Labour Competition

MAJOR EMPLOYERS:
   Top For Profit Employers and # of Employees:
   Essar Steel Algoma                                                                       3,400
   Agero                                                                                      490
   Wal-Mart                                                                                   428
   Metro Inc.                                                                                 403

                                                                                                      23
Tenaris Algoma Tubes                                                                 330
   Sutherland Group                                                                     250

Source: SSMEDC – Source Business Directory 2015

   Top Not-For-Profit Employers and # of Employees:
   Sault Area Hospital                                                                1,757
   Algoma District School Board                                                       1,361
   City of Sault Ste. Marie                                                           1,313
   Sault College of Applied Arts & Technology                                          940
   Ontario Lottery and Gaming Corporation & Casino                                     917
   Huron-Superior Catholic District School Board                                       900

Source: SSMEDC – Source Business Directory 2015

    4. Business and Political Environment

4.1 Business and Political
Company testimonial after testimonial indicates clearly that Sault Ste. Marie provides a
supportive business and political environment. The community leaders are very focused on
diversifying the economy and making sure that employers receive the support they need to
succeed in their business operations.

The community contributes funding to the Sault Ste. Marie Economic Development Corporation
and the Sault Ste. Marie Innovation Centre to ensure that businesses have a team of
experienced professionals at the ready to service local and prospective businesses.

Community leaders are very collaborative and ensure that a coordinated approach is taken to
advancing the community. Businesses will benefit from this open environment that takes
advantage of the city’s size to enable efficient and effective response to business opportunities
and needs.

4.2 Political Support
From a political standpoint, the community is currently served by MP Terry Sheehan of the
Conservative Party and MPP David Orazietti of the Liberal Party. MPP Orazietti currently serves
as the Minister of Government and Consumer Services.

Both of these individuals are champions for advancing Sault Ste. Marie and ensuring our
businesses receive the support they need for ongoing success.

The current mayor is first time incumbent Christian Provenzano, who was elected in October of
2014.

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4.3 Technology and Vendor Ecosystem
Sault Ste. Marie has a robust technology and vendor ecosystem. With major companies such as
Essar Steel and the Ontario Lottery and Gaming Corporation as anchors, the community has
built up a rich talent pool and vendor community.

The Sault Ste. Marie Innovation Centre (SSMIC) is a non-profit organization with a mandate to
grow the science and technology sector. SSMIC services over seventy science and technology
companies that range from startups in their business incubator to larger SME’s with a global
client base.

    5. Quality of Life
Sault Ste. Marie offers an excellent quality of life for professionals and their families. The
community is situated in the heart of some of the most picturesque and beautiful environments
in the country. This provides opportunities for world class recreational activities that span four
seasons. As a border city, Sault Ste. Marie also offers unique opportunities to take advantage of
attractions and services located a quick bridge ride away from northern Michigan.

As a city, Sault Ste. Marie has a proactive population that is also committed to its arts and
culture scene. Further, the City of Sault Ste. Marie has invested heavily in improving the quality
of place for residents including the construction of a downtown boardwalk, establishment of the
Hub Trail and creation of new bike paths for residents. Sault Ste. Marie recently won the
Canadian Urban Institute’s Excellence in Project Development: Neighborhood Scale for the Sault
Ste. Marie Waterfront Revitalization project

The following sections provide greater detail of the advantages of living in Sault Ste. Marie and
also the tremendous arts and recreation resources available to its residents. In short, we are
proud of all this city has to offer and provide a wonderful lifestyle for any company to attract
and retain employees.

5.1 Cost of Living

The cost of renting a two bedroom apartment in Sault Ste. Marie is less expensive than other
northeastern Ontario cities.

               Average Monthly Rental Rate – Two Bedroom Apartments (2013):
               Sault Ste. Marie                                                 $616
               Greater Sudbury                                                  $935
               North Bay                                                        $890

                Source: Canada Mortgage and Housing Corporation 2014

5.2 Commute

Sault Ste. Marie residents enjoy a much shorter commute time than other parts of the province
including Greater Sudbury.

                                                                                                25
Median Commuting Duration (minutes):
                      Sault Ste. Marie                                 10.8
                      Greater Sudbury                                  15.8
                      North Bay                                        10.9
                      Ontario                                          20.8

                Source: Statistics Canada 2011

5.3 Education

  Educational Institutions within Sault Ste. Marie:
  Universities: Algoma & Lake Superior State (MI)                                      2

  Comprehensive Colleges: Sault College                                                1

Huron-Superior Catholic District School Board
  Elementary Schools                                                               10
  Secondary Schools                                                                    1
Algoma District School Board
  Elementary Schools                                                               23
  Secondary Schools                                                                    4

Source: ADSB (2016) / HSCDSB (2016)
  Educational Attainment:
  Total pop. 15 years and over by highest certificate, diploma or degree      63,040
    No certificate, diploma or degree                                         12,725
    High school diploma or equivalent                                         18,075
    Apprenticeship or trades certificate or diploma                            6,125
    College, CEGP or other non-university certificate or diploma              14,440
    University certificate or diploma below bachelor level                     2,000
    University certificate, diploma or degree                                  9,675
  Total pop. aged 25 to 64 by highest certificate, diploma or degree          39,920
    No certificate, diploma or degree                                          4,210
    High school diploma or equivalent                                         11,045
    Apprenticeship or trades certificate or diploma                            3,980
    College, CEGP or other non-university certificate or diploma              11,680

                                                                                           26
University certificate or diploma below bachelor level                            1,475
    University certificate, diploma or degree                                         7,535

Source: Manifold SuperDemographics 2014

   Major Field of Study:
Total population aged 15 years and over by major field of study -
                                                                                      63,045
Classification of Instructional Programs (CIP) 2011
   No postsecondary certificate, diploma or degree                                    30,805
   Education                                                                           2,605
   Visual and performing arts, and communications technologies                           685
   Humanities                                                                          1,455
   Social and behavioural sciences and law                                             3,120
   Business, management and public administration                                      5,470
   Physical and life sciences and technologies                                           610
   Mathematics, computer and information sciences                                        950
   Architecture, engineering, and related technologies                                 8,235
   Agriculture, natural resources and conservation                                       960
   Health and related fields                                                           5,690
   Personal, protective and transportation services                                    2,465
   Other fields of study                                                                   0
Source: Manifold SuperDemographics 2014

5.4 Climate and Geography

The climate of Sault Ste. Marie is very similar to other northern Ontario cities that are located at
the same latitude.

                      Days per Year with Precipitation:
                      Sault Ste. Marie                                  175.84
                      Greater Sudbury                                   166.87
                      North Bay                                         180.32

                           Source: Environment Canada 2014

                      Days Above 0°C:
                      Sault Ste. Marie                                  175.84
                      Greater Sudbury                                   166.87
                      North Bay                                         180.32

                                                                                                  27
Source: Environment Canada 2014

                      Days Above 20°C:
                      Sault Ste. Marie                                   93.52
                      Greater Sudbury                                     95.6
                      North Bay                                          91.31

                         Source: Environment Canada 2014

                      Mean Daily Temperature:
                      Sault Ste. Marie                                  4.73°C
                      Greater Sudbury                                    4.1°C
                      North Bay                                         4.22°C

                         Source: Environment Canada 2014

5.5 Arts and Recreation

As a mid-size city, Sault Ste. Marie definitely punches above its weight when it comes to the arts
and recreation scene.

The geographic location of the city places it in one of the most picturesque and beautiful
environments in the country. To the east, by twenty minutes’ drive, the North Channel and St.
Joseph Island provide a beautiful cottage country location with premiere boating, fishing,
swimming and sailing opportunities. West of the community, by twenty minute drive, the coast
line of Lake Superior provides an awe-inspiring location with miles of beach and the sweet water
sea of the greatest of the Great Lakes. South of the community, the playground of upper
Michigan provides wonderful scenery and upscale communities such as Harbor Springs, Traverse
City and Petoskey.

The recreation of the region is unparalleled with opportunities for every outdoor pursuit one
can imagine. World class mountain biking, hiking, fishing, downhill skiing, cross country skiing,
boating, hunting, snowmobiling – the area is a treasure trove for those who enjoy the outdoors.

As a City, Sault Ste. Marie has invested heavily in improving the quality of place for residents
including the construction of a downtown boardwalk, establishment of the Hub Trail and
creation of new bike paths for residents. Sault Ste. Marie recently won the Canadian Urban
Institute’s Excellence in Project Development: Neighborhood Scale for the Sault Ste. Marie
Waterfront Revitalization project.

The arts scene has also been a focus area for the community and Sault Ste. Marie boasts an
impressive array of art opportunities for people of all tastes. A sampling of some of the arts and
recreation activities of Sault Ste. Marie are provided below:

                     i. Arts

                                                                                                   28
   The Art Gallery of Algoma is a full sized art gallery, located in downtown Sault Ste.
    Marie, with permanent and travelling collections. The AGA was founded as a non-profit
    public art gallery and incorporated on July 7, 1975. Established by a group of dedicated
    volunteers and arts enthusiasts, the AGA honours its roots as a community organization
    with its mission celebrating culture, educating visitors and enriching lives through the
    visual art. The AGA’s vision is to be a premiere visual arts institution in northern Ontario,
    gaining national recognition and international partnerships. The AGA moved to its
    present location next to the scenic and historic St. Mary's River in 1980, a 10,000-
    square-foot facility including four exhibition spaces, the Ken Danby Education Studio,
    the Gallery Café and the AGA Gallery Shop. www.artgalleryofalgoma.com

   Algoma Conservatory of Music is a non-profit music school that works in association
    with Algoma University. Established in 1971, Sault Ste. Marie has become home to one
    of the largest and finest music schools in Ontario. From professional violinists, singers,
    flutists, guitarists and pianists, to our many youth orchestras and choirs - there is hardly
    a music event in Sault Ste. Marie which does not involve one of their many resident
    instructors or students.

    Many of the faculty have relocated to Sault Ste. Marie from across Canada to teach at
    the Conservatory and through Algoma University's Music & Fine Arts Programs, bringing
    their performance and teaching experience to hundreds of students every year. A full
    range of group music classes are offered for young children, as well as private
    instrumental and vocal lessons for all ages with outstanding teachers. In addition there
    are several levels of youth orchestras, group violin & cello classes, youth choirs and
    guitar ensembles; as well as music theory and history classes to meet the requirements
    for Royal Conservatory of Music examinations. The Conservator also hosts many student
    concerts and special events including: Algoma Conservatory Concerts - featuring some
    of the finest Canadian and international touring ensembles and soloists.
    www.algomaconservatory.com

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