New Zealand Study in International Students Information Book 2021 - UP Education
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Study in
New Zealand
Foundation Studies
English Studies
International Students
Information Book 2021
UP International College
Foundation Studies
The University of Auckland
Certificate in Foundation Studies
Taught by UP International College New Zealand
ACCELERATED FAST-TRACK STANDARD EXTENDED
2021 6 months (2 terms) 8–9 months (3 terms) 12 months (4 terms) 18 months (6 terms)
Tuition fees (NZD) 19,000 29,500 29,500 44,250
Resources fee* (NZD) 800 800 800 1,200
Start dates 25 January, 12 July 15 April, 28 September 25 January, 12 July 25 January, 12 July
(incl. Orientation)
English language • IELTS 6.0 (minimum of • IELTS 5.5 (minimum of 5.0 • IELTS 5.0 (minimum of 4.5 in • IELTS 4.5 (minimum of 4.0 in
requirements 5.5 in all bands) in all bands) – IELTS 6.0 all bands); or all bands); or
preferred for academic • equivalent in UP International • equivalent in UP International
success; or College English Language College English Language
• equivalent in UP International Test; or agreed equivalent Test; or agreed equivalent
College English Language
Test; or agreed equivalent
2021 Term dates (excl. Orientation)
Term 1: 2 February–1 April Term 3: 19 July–17 September
Term 2: 20 April–23 June Term 4: 4 October–10 December
AUT University
Certificate in Foundation Studies
Taught by UP International College New Zealand
FAST-TRACK STANDARD STANDARD PLUS EXTENDED
2021 6 months (2 terms) 8–9 months (3 terms) 12 months (4 terms) 18 months (6 terms)
Fees (NZD) 18,000 21,000 28,000 42,750
Resouces fee* (NZD) 800 800 800 1,200
Start dates 25 January, 15 April, 25 January, 15 April, 25 January, 15 April, 25 January, 15 April,
(incl. Orientation) 12 July, 28 September 12 July, 28 September 12 July, 28 September 12 July, 28 September
English language • IELTS 6.0 (minimum of 5.0 in • IELTS 5.5 (minimum of 5.0 in • IELTS 5.0 (minimum of 4.5 in • IELTS 4.5 (minimum of 4.0 in
requirements all bands); or all bands); or all bands); or all bands); or
• equivalent in UP International • equivalent in UP International • equivalent in UP International • equivalent in UP International
College English Language College English Language College English Language College English Language
Test; or agreed equivalent Test; or agreed equivalent Test; or agreed equivalent Test; or agreed equivalent
2021 Term dates (excl. Orientation)
Term 1: 2 February–1 April Term 3: 19 July–17 September
Term 2: 20 April–23 June Term 4: 4 October–10 December
*Covers the cost of all standard learning resources, including textbooks (paper-based and online), exercise books and access to all Blackboard
Learning Management System learning resources (including past examinations and assessments). Microsoft Office 365 and numerous Apple
educational apps are accessible on the iPad provided to students for the duration of their course at no cost.
2UP International College
Foundation Studies
Victoria University of Wellington
Foundation Studies Programme
Registered as UP International College Foundation Studies Programme
Taught by UP International College New Zealand
FAST-TRACK STANDARD STANDARD PLUS EXTENDED
2021 6 months (2 terms) 8–9 months (3 terms) 12 months (4 terms) 18 months (6 terms)
Fees (NZD) 18,000 21,000 28,000 42,750
Resources fee* (NZD) 800 800 800 1,200
Start dates 22 January, 16 April, 22 January, 16 April, 22 January, 16 April, 22 January, 16 April,
(incl. Orientation) 9 July, 1 October 9 July, 1 October 9 July, 1 October 9 July, 1 October
English language • IELTS 6.0 (minimum of 5.0 in • IELTS 5.5 (minimum of 5.0 in • IELTS 5.0 (minimum of 4.5 in • IELTS 4.5 (minimum of 4.0 in
requirements all bands); or all bands); or all bands); or all bands); or
• equivalent in UP International • equivalent in UP International • equivalent in UP International • equivalent in UP International
College English Language College English Language College English Language College English Language
Test; or agreed equivalent Test; or agreed equivalent Test; or agreed equivalent Test; or agreed equivalent
2021 Term dates (excl. Orientation)
Term 1: 27 January–1 April Term 3: 13 July–17 September
Term 2: 20 April–25 June Term 4: 5 October–10 December
English Studies
Intensive Academic English
Taught by UP International College New Zealand (Auckland)
Duration 2–30 weeks Over 30 weeks Block course (12 weeks)
Fees (NZD) 390 360 3,500
Start dates Every Monday (or Tuesday if Monday is a public holiday) Block course dates
Course duration 2–48 weeks (minimum: 2 weeks) 11 January - 1 April 2021
Full-time hours 24 hours per week 12 April - 2 July 2021
Minimum age 13 5 July - 24 September 2021
Resources fee* NZD350 27 September - 17 December 2021
School opens Monday, 11 January 2021
*Covers the cost of all standard learning resources, including textbooks (paper-based and online), exercise books and access to all Blackboard
Learning Management System learning resources (including past examinations and assessments). Microsoft Office 365 and numerous Apple
educational apps are accessible on the iPad provided to students for the duration of their course at no cost.
The New Zealand Government has imposed an international student levy on tuition and course-related fees. The levy is currently set at 0.50% of
compulsory tuition fees for UP International College New Zealand.
3How to apply
Visit Enroller, our online enrolment portal, where you will be able to set up your account and
manage the entire enrolment process from application through to arrival.
enroller.app/up-education-university-partnerships/enrolment-application
4UP International College
How to apply
1 Step 1: Apply
Create a secure account and complete the application form with the guidance of a step-by-step process.
Ensure that you have the following documents ready to be uploaded:
• Copy of passport
• Copy of your most recent school reports or other qualifications
• Evidence of achieving the minimum English proficiency requirement
2 Step 2: Offer
Once your application has been received, the Admission Team will assess it and issue an offer letter
accordingly.
You will be able to review and update the required documents up until accepting an offer.
3 Step 3: Accept
Within this stage, signed acceptance documents are uploaded and payment is made via Flywire*.
*Students from certain countries, such as India, China, Vietnam, Russia and Turkey, should not pay fees until a Visa
Approval in Principle (AIP) has been obtained from Immigration New Zealand.
4 Step 4: Pre-arrival
Apply for a student visa and prepare for arrival.
This stage allows the sharing and confirming of the essential pre-arrival information such as visas,
accommodation, insurance details and orientation documents.
5Accommodation
International students may choose to live with their parent(s) or a residential **If UP Education coordinates student accommodation
caregiver. To get the most out of experiencing New Zealand life, students
are encouraged to live with a homestay family. ***Allows for homestays for students under 18 to be checked once per
term to ensure the Education Code of Practice requirements are being
Homestay met (a reduced fee may be payable by New Zealand citizens or permanent
Homestay accommodation includes a room for the student with a bed, residents who are Under 18 and not living with a parent)
desk, adequate heating and internet access. Meals include breakfast and
dinner Monday–Friday, and breakfast, lunch and dinner on Saturdays/ +Fee charged when student requests a change of homestay for reasons
Sundays and public and school holidays. Laundry is also included. Minimum deemed unacceptable, or if student frequently changes homestays (fee
homestay period is eight weeks. charged at discretion of the Head of Student Services and Support)
∆Holiday break refers to any break that is more than 7 days (6 nights). Host
Homestay Plus families will provide lunches and cover additional utilities cost during the
Homestay Plus families accommodate up to two international students at break and an extra $30 per week will be charged.
a time. The Bathroom will be for the students’ exclusive use (either private
bathroom or share with one other student). Homestay Plus is subject to
availability. Student apartments
Students over 18 may wish to live in student apartment accommodation.
• A 24/7 number is provided in case of emergency
Note this is the responsibility of the student/parent(s)/agent to arrange (UP
• All accommodation is thoroughly checked – each homestay family is Education can supply a list of providers in Auckland and Wellington).
interviewed and the home inspected before a student is placed
• All homestay providers sign a contract agreeing to specific rules and
standards and undergo a vetting procedure by New Zealand Police Academic entry requirements
• All students under 18 are visited in their accommodation by our
accommodation agency quarterly until students turn 18 Students must be at least 16 years of age and show proof of successful
academic experience and qualifications at:
• All payments are made to the homestay provider via the UP Education
Student Fees Trust
• New Zealand Year 12 level (NCEA Level 2); or
• Minimum homestay period is eight weeks.
• Grade 12/11 (Asia); or
Homestay fees guide (NZD) • Senior high school 3rd/2nd year
All homestay fees are weekly rates.
NZD Scholarships
Homestay Central 330 Scholarships may be available for students with demonstrated
commitment to academic study, positive involvement with their fellow
Homestay Non-Central 300 students and staff, and excellent leadership potential. Scholarships are
credited to tuition fees for the first year at university.
Homestay Plus Central 360
Homestay Plus Non-Central 330
Other fees (NZD)
*Central accommodation is only applicable to Auckland and Wellington. • Registration fee..................................................................................................................400
It is usually one bus/train travel from homestay to school within 40 minutes • Medical and travel insurance~ (12 months)..................................................633
(including walking).
• Foundation Studies examination fees.............................................................350
• Examination resit fee......................................................................................................50
Additional accommodation fees (NZD) (if applicable)
• IELTS examination fees (for degrees requiring IELTS).........................389
• Accommodation Placement Fee**................................................................................350
• Change of Homestay Fee+.................................................................................................... 200
~International students are required to have comprehensive medical
• Residential Caregiver Assessment Fee........................................................................350 and travel insurance while in New Zealand. UP Education currently
• Under 18 Accommodation Guarantee and Services fee ..........................Per arranges cover for students through Southern Cross Healthcare
year*** ...................................................................................................1,000 Per International Student travel insurance to cover the duration of the
term*** .....................................................................................................250 student visa. For details, visit: scti.co.nz/international-student
• Airport transfer (pickup/dropoff) (one way, per person)................................ 130
Transfer between terminals (Auckland Airport).......................................................80
Transfer of additional passenger.........................................................................................90
• Airport check-in assistance and transfer.................................................................. 200
• Homestay Retainer Fee (per week, more than 7 days (6 nights))............. 110
• Holiday Break - student staying with the host (per week)∆............. extra 30
6Summary of Terms Implied by Statute
This summary records the minimum requirements imposed on the School/ for the School/College to comply with the requirements of the Ministry of
College (UP International College New Zealand Limited) by statute as at the Education (student statistical returns), New Zealand Qualifications Authority
date of publication of this application form. The summary will be deemed (Record of Learning registration and Unit Standard outcomes), Tertiary
to be incorporated into each Contract of Enrolment. Education Commission (funding returns), Industry Training Organisations
(funding and academic outcomes), Ministry of Social Development
The summary is not intended to be a substitute for the statutory (confirmation of enrolment and academic outcomes), Inland Revenue
requirements and in the event of any conflict between the summary and a Department (student loan interest rebate) and Immigration New Zealand (if
statute, the terms of the relevant statute will prevail. If any relevant statute the student is not a New Zealand citizen or permanent resident).
is amended following the date of publication of this summary and such an
amendment imposes more onerous or obligations on the School/College In addition, the School/College may disclose personal information to
then this summary and the relevant Contract of Enrolment will be deemed Government agencies such as the New Zealand Police, Department of
to be amended accordingly. Justice, Ministry of Social Development and the Accident Compensation
Corporation (ACC). In signing the Acknowledgment Section of this
Information and Application Form and the Enrolment Acceptance Form
Student fee protection when the student accepts an offer to study the student authorises such
The Education (Pastoral Care of International Students) Code of Practice disclosure on the understanding that the School/College will observe the
2016 (the Code of Practice) (and the associated guidelines) contain general conditions governing the release of information, as set out in the
provisions relating to the protection of student fees. Privacy Act 1993 and the Education Act 1989.
All fees received will be paid to a bank account in the name of New Zealand
Holdco 2018 Limited (NZHL). Fees will be transferred from that account to The School/College will make information held about a student available
the School/College operating accounts after commencement, in stages as to the student upon request and in accordance with the Privacy Act
the course is completed. To further ensure compliance with the Code of 1993, which also describes the conditions under which information may
Practice, NZHL has entered into a guarantee for the benefit of the College’s be withheld. Students have the right to request correction of personal
students, pursuant to which NZHL guarantees the payment of all refunds information held in accordance with the provisions of the Privacy Act
payable to students in accordance with applicable law. 1993. If a student withholds information or provides incomplete, false or
In the event a programme is terminated and alternative tuition services are misleading information the School/College may decline or cancel the
not provided, the student may be entitled to a refund of prepaid student admission or enrolment and may withhold the academic record if its
fees pro rata for the balance of the course based upon the number of full veracity cannot be confirmed.
weeks required to complete the programme subject to and in accordance
with the refund policies set out in the Contract of Enrolment.
Code of Practice requirements
The School/College has agreed to observe and be bound by the
Privacy Education (Pastoral Care of International Students) Code of Practice 2016
The Privacy Act 1993 came into force on 1 July 1993 with the stated aim of administered by the Ministry of Education. A copy of the Code and the
protecting the privacy of natural persons. It requires the School/College associated guidelines are available on the NZQA website at: nzqa.govt.nz/
to collect, use, store and disclose personal information in accordance with providers-partners/education-code-of-practice/
the twelve information privacy principles in the Act available on the Privacy
Commissioner's website at (refer to https://privacy.org.nz/the-privacy-act-
and-codes/privacy-principles/). Immigration
Full details of visa and permit requirements, advice on rights of
The School/College complies with the principles of the Privacy Act 1993 employment in New Zealand while studying, and reporting requirements
(and the information privacy principles in that Act) in respect of personal are available through the New Zealand Immigration Service, and can be
information. Personal information is collected by the School/College viewed on their website at: immigration.govt.nz
during the enrolment process and during the period in which the student
is enrolled at the School/College and is intended for use in connection with
the education and well-being of the student. Information will be stored on Eligibility for health services
School/College files and databases and all practicable security measures
will be maintained. A unique identifier will be assigned to each student, Most international students are not entitled to publicly funded health
which will be used in conjunction with a secondary means of identification services while in New Zealand. If you receive medical treatment during your
or password/PIN. Staff members and other personnel within the School/ visit, you may be liable for the full costs of that treatment. Full details on
College or within agencies under contract to the School/College will entitlements to publicly funded health services are available through the
have access to student personal information for purposes relevant to Ministry of Health, and can be viewed on their website at: moh.govt.nz
normal School/College operations including but not limited to: student
recruitment, marketing, admission, enrolment, study, academic progress,
tuition fees and charges, establishing and maintaining academic records, Accident insurance
assessment, academic agreements (scholarship providers or sponsors, The Accident Compensation Corporation (ACC) provides accident
programme delivery partners), academic advice and support, student insurance for all New Zealand citizens, residents and temporary visitors to
services, discipline, security and safety, Library and IT services, managing New Zealand, but you may be liable for all other medical and related costs.
records of graduates, and other alumni, and managing and improving the Further information can be viewed on the ACC website at: acc.co.nz
quality of services provided by the School/College.
In order to conduct its proper business and as required under the Goods and Services Tax (GST)
Education Act 1989 and other laws, regulations, and contractual
All fees are quoted in New Zealand dollars and include Goods and Services
agreements by which it is bound, the School/College may use the student
Tax (GST) where applicable. This is a New Zealand Government tax payable
information it holds and may disclose information to external agencies such
on the supply of goods and services. GST is currently set at 15 percent and
as government departments, bodies responsible for course moderation
applies to all services that we deliver. Further information can be found at:
and professional accreditation or membership, agencies for financial
classic.ird.govt.nz/gst/gst-registering/gst-about/
support and pastoral care. This includes use and disclosure as required
UP Education visa partnership with Immigration New Zealand
UP Education was invited by Immigration New Zealand to join the Pathway • Yoobee Colleges
Student Visa Pilot project. Only education providers with a 90 percent
student visa approval rate were invited to participate. • NZST
UP Education colleges include: Participating education providers offer a range of study programmes, both
at their own institution and in conjunction with other providers. A Pathway
• UP International College New Zealand (The University of Auckland Student Visa can be granted for a maximum of five years, removing the
Certificate in Foundation Studies, AUT University Certificate in requirement for students to apply for new visas as they progress along their
Foundation Studies, Victoria University of Wellington Foundation Studies education pathway.
Programme and UP International College English Studies)
7UP International College New Zealand Contract of Enrolment
Enrolment is subject to availability of places within the College • the repayment of excess prepaid fees, either: Special Refund Terms for students who enrolled in
(UP International College New Zealand Limited). If the College - at the end of their final course; or our Online Foundation Programme
reserves a place for a student and offers enrolment then, Trial Period
subject to payment, this Contract of Enrolment is binding as - before the end of the course, if the student is in their final
a contract on the College and the student. This Contract of programme, all tuition fees have been paid, • The College offers a 14 day period (Trial Period) for a student to
Enrolment will incorporate the "International Student Policy" the student is over 18 and all College guaranteed trial the Online Foundation Programme. This Trial Period starts
accommodation has been prepaid. on the first day of the Course (Start Date). The Trial Period
(the IS Policy) available at www.partnerships.up.education/
• if the College withdraws an Offer of Place because it is unable ends 14 calendar days after the Start Date (End Date).
application and the statutory terms summarised in this
application form under the heading "Summary of terms to provide the course (including if the College ceases to be Special Refund Terms
implied by statute" (Statutory Terms). This Contract of a signatory or provider (as those terms are defined in the • If on or prior to the End Date, the student gives the College
Enrolment is the "contract of enrolment" entered into between Education Act 1989)), all tuition fees are fully refundable. written notice of their decision to withdraw from the Online
the College and the student in accordance with the Education • if a Conditional Offer of Place is made and the academic Foundation Programme:
(Pastoral Care of International Students) Code of Practice condition is not met, tuition fees are refundable less any costs • The student will forfeit to the College a NZ$1,000 administrative
2016 (the Code) and shall be governed by and construed in incurred by the College prior to the College becoming aware fee out of the course fees paid; and
accordance with the Code and all other applicable laws of of the academic condition not being met.
New Zealand. • The College will refund the full remainder of the student's
• where an Offer of Place was made and the visa application
Online Foundation Programme fees that have been paid.
declined by Immigration New Zealand, tuition fees are
refundable less any costs incurred by the College prior to the • If a student notified the College in writing of their decision to
Payment of Fees
College becoming aware of the visa not being granted. withdraw from the Online Foundation Programme after the
• All fees must be paid in full prior to course commencement. End Date (Expiry Time):
• a notice of withdrawal due to exceptional circumstances may,
• Places are not guaranteed until the tuition fees have been • the student may seek a deferral in the Online Foundation
at the sole discretion of the Principal/College Executive, be
paid in full. Programme in accordance with the Deferral Terms set out
accepted as grounds for a refund of tuition fees. The Principal/
• No student shall continue to be enrolled unless the appropriate College Executive may require documentary evidence in below; and
tuition fees have been paid. support of the application for the refund, and a refund may • the student will not be entitled to any refund of course fees for
• Payments may be made using Flywire where a range of not be made if the written notice of withdrawal is unreasonably the Online Foundation Programme
payment options are available. To make your payment, please delayed. Exceptional circumstances may include: inability
• The College will handle course fee refunds in all other
go to www.upic.flywire.com. Please ensure the student’s name to obtain a student visa; serious illness or disability of the
circumstances in accordance with the general refund terms
and identification number are included when making payment student; death of a student or close family member (parent,
set out above.
on Flywire. sibling, spouse or child); and, political, civil or natural event that
prevents arrival of the student. In the event of a withdrawal Deferral Terms
• Upon receipt of the student fees in Flywire, the funds will be
from a course/s 10 or more working days after course • A student may give the College written notice to defer the
transferred to a separate bank account in the name of New commencement, the College will deduct any fees which have completion of the Foundation Programme (Deferral Notice).
Zealand Holdco 2018 Limited (NZHL), the College's parent been paid or incurred by the College or other representatives
company. Fees will be transferred from that account to the • A student may defer their studies of the Online Foundation
(including the student’s representative/agent fees). The
School/College operating accounts after commencement, in Programme for a period up to 12 months after the Deferral
cost of any additional services that were completed prior to
stages as the course is being completed. To further ensure Notice is given (Maximum Deferral).
withdrawal will also be retained.
compliance with the Code, NZHL has entered into a guarantee • Upon receipt of a Deferral Notice within the Maximum Deferral
for the benefit of the College's students, pursuant to which • if a notice of cancellation/withdrawal is made in writing to the
Period, the College will credit the student's account with a
NZHL guarantees the payment of all refunds payable to Principal/College Executive, the percentage of fees payable as
fee credit for the unused portion of the Online Foundation
students in accordance with the applicable law. a refund will be calculated in accordance with the table below:
Programme course fee paid which can be applied towards
• A request to pay the course fees in instalments may be International Students who obtain Permanent Residence another program offered by the UP Education Group.
approved by the Principal/College Executive (in his or her sole Status
• After the Maximum Deferral Period expires and the student
discretion). This will attract an additional payment equivalent A student enrolled in a College Programme as an has not resumed studies at the College, the student will forfeit
to 6 percent of the course fee. Applicants should be aware international student who subsequently obtains all unused and remaining credit for the Online Foundation
this may impact on the length of the student visa granted by permanent residency (and qualifies as a domestic Programme fees paid to the College.
Immigration New Zealand. student) may be eligible for a refund of any annual
• The College will handle the deferral of studies in all other
• The annual tuition fee is quoted on all documentation, the tuition fees deposited in advance if the student provides
circumstances in accordance with the terms of the contract of
minimum fee for full time students is equivalent to one term their passport to the Principal/College Executive as
Enrolment set out above.
fee (25.0 percent of the annual fee). evidence of their new status prior to the Ministry of
Education Roll Return being completed on the 1st March
return. The refund will be calculated for Terms 2 to 4. Payment of Refunds
Refund Policies For applications received after the 1st March, the student's
• Refunds will be made by telegraphic transfer in New Zealand
Tuition fees status will be changed to domestic but fees will not able
Dollars or foreign currency equivalent at the time of the refund.
to be adjusted as the College funding from the Ministry of
I. Up to 25% of tuition fees relate to costs incurred through Education will not change until the next calendar year. • The telegraphic transfer will be made out to the student
pre-arrival services, such as interpreting and translation, and sent to the student’s home country address, unless
assistance with formalities relating to immigration Other Fees
other arrangements have been approved by the Principal/
procedures, travel to, and accommodation in New Zealand • Accommodation fee refunds will be made after a student College Executive. This is usually within 10 working days of an
and marketing recruitment costs. These fees may be ceases Homestay accommodation following deduction of any application for a refund being received and the correct bank
retained by the College. When students are eligible for a fees or expenses owing in respect of accommodation and account information being provided.
refund of tuition fees the following fee payments may not on release of UP Education from any guarantee it has given to
be refundable: Immigration New Zealand.
II. Administration Fee No Refunds
Infringement
III. Insurance costs (when already purchased) Disciplinary action
• The College will not refund the tuition fees of any student
IV. Accommodation placement fee whose Offer of Place is withdrawn as a result of: The College may take appropriate disciplinary action
- the student obtaining entry to the College through the
in response to the conduct or behaviour of a student
V. F
ees relating to Homestay accommodation used by the including standing down, suspending or excluding the
student supplying of incorrect and / or fraudulent documentation; or
student and terminating the Contract of Enrolment.
VI. Fees relating to tuition already delivered - the student breaching the College Rules, Accommodation Such action may be taken whether or not the conduct
Portion of Unused Tuition Fees – the College may retain a Rules, residential caregiver agreement or this Contract of or behaviour occurred while the student was under the
portion of unused tuition fees. Amounts retained will relate to Enrolment. supervision or control of the College if the College is
costs that have been incurred or committed by the College • The College will not refund the tuition fees of any student who satisfied on reasonable grounds that:
and may vary depending on the time of year the request is is stood down, suspended or excluded from the College in • the student’s gross misconduct or continual disobedience
received accordance with this Contract of Enrolment and the IS Policy. is a harmful or dangerous example to other students at the
VII. Export Education Levy • Any excess fees or other funds that remain unclaimed for a College;
Subject to the exclusions and retentions described above period of one year or more from the end of a student’s final • because of the student’s conduct or behaviour, it is likely that
and the provisions of the Education Act 1989, a full or programme will be forfeited. the student, or other students at the College, will be seriously
partial refund of fees may be payable by UP Education (on harmed if the student is not stood-down or suspended or
application by the student) in the following circumstances: excluded as the case may require;
College to retain 20% of tuition College to retain 30% of tuition
Full refund of all fees No refund Notes
and course-related fees paid and course-related fees paid
Notice received by the College Notice received by the College Notice received by the College Notice received by the College • Courses are inclusive of Orientation days (attendance required)
5 months or more prior t o the between 2 and 5 months prior to between 1 and 2 months prior to less than 1 month prior to • For Colleges and programmes other than UP International College English, the
course commencement course commencement course commencement course commencement published course fee is used when determining the cancellation fee to be imposed
Oct 2020
8Contract of Enrolment UP International College New Zealand
• the student's conduct is in breach of the College Rules, arrangements for international students please refer to the and course information, please refer to our website: www.
Accommodation Rules, residential caregiver agreement or this IS Policy available at: www.partnerships.up.education/ partnerships.up.education/application
Contract of Enrolment (each as amended from time to time), application
and one or more of the following applies:
Unaccompanied International Students
- the breach or breaches would constitute an ongoing risk to
Conditional Acceptance Unaccompanied international students are accepted into
the student’s education, health, safety, well-being or personal
UP Education Colleges from age 13. UP Education will not
welfare for which the College is responsible under the Code; In the student’s interview (where applicable), there were a series of
admit students who are under the age of 13 on the date
- the breach or breaches would constitute an ongoing risk
questions under the heading “Disciplinary Record”. This Contract
their programme commences.
to another person’s education, health, safety, well-being or of Enrolment is conditional upon the answers given being true
personal welfare. and, further, upon there being no change to those answers up
until the student’s first day at the College.
For further information regarding the College's obligations
Complaints Procedure
when taking disciplinary action and the procedure to
be followed when taking such action please refer to the The College has a set procedure to resolve complaints. If the
IS Policy available at: www.partnerships.up.education/ complaint is unable to be resolved satisfactorily within the College
application it can be taken to the Principal/College Executive or sent in writing
to a Principal/College Executive member as per the internal
complaints process. If it is still not resolved, then the complaint can
Withdrawal of Offer of Place be taken to the NZQA, who will process the complaint. NZQA is a
The College may withdraw an Offer of Place and terminate the government organisation and they can provide an independent
Contract of Enrolment if: assessment of the complaint. Raising a complaint with NZQA will
not adversely affect a student's immigration status.
• the student's visa application is declined by Immigration New
Zealand (or the visa has expired or is subsequently withdrawn Students can download the complaint form from
for any reason); www.nzqa.govt.nz/assets/Providers-and-partners/Code-of-
Practice/formal-complaint-form.pdf
• the student is in breach of the Contract of Enrolment (including
where the breach occurs prior to course commencement); Completed complaint forms, along with any supporting evidence,
can be sent to:
• the student is in breach of the College Rules, Accommodation
Rules or residential caregiver agreement (each as amended The Complaints Officer
from time to time) including where the breach occurs prior to Quality Assurance Division
course commencement;
New Zealand Qualifications Authority
• the College is unable to guarantee the accommodation
PO Box 160
arrangements for students under 18 (including students who
will live with a parent or residential caregiver); Wellington 6140
• the student does not have sufficient funds to pay tuition or
fees (and any other fees/costs) payable in relation to the email or scan the completed form along with scans of any
programme of study and/or accommodation arrangements; supporting evidence to qadrisk@nzqa.govt.nz.
• the College is unable to provide the course (including if the For more information on the complaint process, students
College ceases to be a signatory or provider (as those terms can contact NZQA on 0800 697 296 or refer to the Student
are defined in the Education Act 1989)); or Handbook
• the student or their parents fail to declare any relevant (as Medical and Travel Insurance
determined by the College) behavioural or disciplinary history
International Students must have current medical and travel
or any health or mental health conditions (prior or existing)
insurance which meets UP Education's approved requirements
which the College views as a serious omission.
while studying in New Zealand.
Obligation by the College
Miscellaneous
The College undertakes to provide tuition as set down from time
Intellectual Property to time in the prospectus.
All intellectual property created by the student while attending The College may decline to offer a subject if there are insufficient
the College will be owned exclusively by and for the benefit of the students wishing to study it or there is no staff member available
College. to teach the course. At times, it may also be necessary to close
Student Accommodation the roll in a subject if it is deemed to be full by the College Board.
• International students under the age of 18 are required to Liability
board with homestay families registered and approved by the To the fullest extent permitted by the Fair Trading Act 1986,
College for the duration of their study. Exceptions are only Consumer Guarantees Act 1993 or otherwise at law or in equity,
made for students who are staying with close family relatives the College's liability, whether arising as a result of any breach
year round (as "residential caregiver" as defined in the Code). of this Contract of Enrolment or on any other ground or basis
Any such arrangement must meet with the approval of the (including liability as a result of negligence), will be limited to the
Head of International Student Services and Support and/or fees actually paid by the student or applicant(s) or any other
College Principal. person (in respect of the student's or the applicant(s)' tuition) to
• Students who are under 18 and who live with a parent are the College. Except for any liability arising from the Fair Trading Act
required to have their accommodation arrangements 1986 or Consumer Guarantees Act 1993, under no circumstances
approved by the College. The U18 Accommodation Guarantee will the College be liable to the student or the applicant(s) or any
and Service Fee will apply. other person for indirect or consequential loss or damage of any
kind (including loss of profits).
• The minimum length of student accommodation normally
provided by the College is 8 weeks. Transport to and from the Amendments
College is not included. Please note that a minimum advance • As of October 2020, every attempt was made to present
payment of 24 weeks student accommodation is normally accurate information (including the fees) in this application
required for long term students. Advance payments of up form.
to 40 weeks may be applicable to students from certain
• UP Education reserves the right to change the programmes it
countries, as per visa regulations issued by Immigration New
offers and the fees, terms and conditions applicable to those
Zealand. Such fees will be held in support of any guarantee
programmes. UP Education will give students reasonable
UP Education has been required to give to Immigration New
notice prior to making such a change. Where such a change
Zealand.
has a material adverse effect on the student, the student may
• Fees for Homestay or other accommodation paid to UP terminate this Contract of Enrolment by giving notice to the
Education will be held in bank account in the name of NZHL College within two weeks of being informed of the change.
(as described in more detail in the section entitled "Payment Where the student terminates this Contract of Enrolment, the
of Fees" above) for the student and released as required for student will be entitled to receive a refund of any funds paid
payment of accommodation expenses. which relate to the period after the termination date.
• The possession, carrying, storing or discharge of any firearm • For the avoidance of doubt, the fees and material terms and
(including any airgun, air rifle or air pistol) on or in any student conditions which apply at the time that the student is offered
accommodation (including any Homestay accommodation) is and accepts enrolment to a College will apply throughout that
strictly forbidden. enrolment.
• For further information regarding accommodation • For the most up to date Contract of Enrolment, IS Policy, fees
Oct 2020
9UP International College New Zealand 345 Queen St, Auckland PO Box 6199, Wellesley St Auckland 1141, New Zealand T +64-9-307 5399 E admissions@up.education W partnerships.up.education
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